Download OneTouch® Verio™ User Guide Australia English

Blood Glucose Monitoring System
USER GUIDE
Owner's Booklet refers to User Guide
AW 06683701A
Rev. date: 02/2010
© Johnson & Johnson Medical Pty. Ltd. 2010.
Contents:
 Setting up your system 1
 Testing your blood glucose
5
 Attaching meal flags or comments
to your test results
12
 Reviewing past results and averages
14
 Control solution testing
16
 Care and maintenance 18
 Troubleshooting and detailed
information about your system
20
LifeScan self-test blood glucose monitoring devices
conform to the following EU Directives:
IVDD (98/79/EC):
Blood Glucose Meter, Test Strips,
and Control Solution
MDD (93/42/EEC):
Lancets
0120
Distributed by:
Johnson & Johnson Medical Pty. Ltd.
1-5 Khartoum Road, North Ryde, NSW 2113
Australia
ABN: 85 000 160 403
Blood Sampler
0120
Customer Service
Call Customer Service: 1800-LifeScan
Customer Service is available from 8:00 AM to 6:00 PM, Monday - Friday.
www.OneTouch.com.au
If you have any questions about the use of any LifeScan product,
contact Customer Service: 1800-LifeScan.
Customer Service is available from 8:00 AM to 6:00 PM, Monday - Friday.
If you cannot reach Customer Service, contact your health care
professional for advice.
LifeScan, Inc.
1000 Gibraltar Dr.
Milpitas, CA 95035 USA
© 2010 LifeScan, Inc.
The system described herein is covered by one or more of the following U.S. patents: 6,179,979, 6,193,873, 6,284,125, 6,475,372,
6,716,577, 6,749,887, 6,797,150, 6,863,801, 6,872,298, 7,045,046, and 7,498,132. Use of the monitoring device included herein
is protected under one or more of the following U.S. patents: 6,413,410, 6,890,421. Purchase of this device does not act to grant
a use license under these patents. Such a license is granted only when the device is used with OneTouch® Verio™ Test Strip. No
test strip supplier other than LifeScan is authorised to grant such a license. The accuracy of results generated with LifeScan meters
using test strips manufactured by anyone other than LifeScan has not been evaluated by LifeScan.
Symbols
Cautions and Warnings. Refer to the User Guide and inserts that came with your system for safety-related information.
Direct current
Consult Instructions for Use
Backlight
On/Off
Low Battery
2
Do not reuse
Serial number
Upper storage temperature limitation
Expiration Date
�
In Vitro Diagnostic Medical Device
Manufacturer
Contains sufficient for <n> tests
Lot Number
Sterilised by irradiation
Before you begin
Before using this product to test your blood glucose, carefully read this User Guide and the inserts that come with the OneTouch® Verio™
Test Strips and OneTouch® Verio™ Control Solution.
Test principle
Glucose in the blood sample mixes with special chemicals in the test strip and a small electric current is produced. The strength of this
current changes with the amount of glucose in the blood sample. Your meter measures the current, calculates your blood glucose level,
displays the result, and stores it in its memory.
Intended use
The OneTouch® Verio™­Blood Glucose Monitoring System is intended to be used for the quantitative measurement of glucose (sugar)
in fresh capillary whole blood. The OneTouch® Verio™ System is intended for self-testing outside the body (in vitro diagnostic use) by
people with diabetes at home and by health care professionals in a clinical setting as an aid to monitor the effectiveness of diabetes
control.
The OneTouch® Verio™ Blood Glucose Monitoring System should not be used for:
• The diagnosis of diabetes.
• Testing newborns.
• Patients within 24 hours of receiving a D-xylose absorption test as it may cause inaccurately high results.
The OneTouch® Verio™ Blood Glucose Monitoring System
INCLUDED WITH YOUR KIT:
Sterile Lancet
Lancing Device
Carrying Case
OneTouch® Verio™ Meter
(batteries included)
OneTouch® Verio™
Test Strips
If another type of lancing device was included, see
the separate instructions for that lancing device.
AVAILABLE SEPARATELY:
Clear Cap
OneTouch® Verio™
Control Solution
For availability of control solution, contact Customer Service: 1800-LifeScan or contact www.OneTouch.com.au
or ask for control solution where you obtain your test strips.
For availability of the Clear Cap, contact Customer Service: 1800-LifeScan or contact www.OneTouch.com.au.
 WARNING: Keep the meter and testing supplies away from young children. Small items such as the battery door,
batteries, test strips, lancets, protective covers on the lancets, and control solution vial cap are choking hazards.
Do Not ingest or swallow any items.
 Setting up your system
The OneTouch® Verio™ Blood Glucose Meter and Test Strips
METER
Test strip port
Insert test strip here to turn meter on
TEST STRIP
Display
5.8
mmol/L is the pre-set
unit of measure
mmol/L
▲▼
Indicates menu
selection available using
up or down button
08-10-10 1:45PM
Back button
• Go back to
previous screen
• Press and
hold to turn
backlight on/off
Channel to
apply sample
Up and down
buttons
Select or change
information
OK button
• Turns the meter
on/off
• Confirms menu
selections
Data port
Connect to download
to computer
SETTING UP YOUR SYSTEM
1
Silver prongs
Insert into test
strip port
Turning your meter on
MAIN MENU
Press and hold until the black start-up screen appears. Once the black start-up screen is displayed,
release . After the black start-up screen, the MAIN MENU is displayed.
LAST RESULT
ALL RESULTS
RESULT AVG
 CAUTION: If you see any light areas within the black start-up screen, there may be a problem
with the meter. Contact Customer Service: 1800-LifeScan. Customer Service is available from 8:00AM
to 6:00PM, Monday - Friday.
Using the display backlight
When the meter is on, press and hold
SETUP
any time you want to turn the display backlight on or off.
Setting the meter language, audio, date and time
Before using your meter for the first time, you should check these settings. When using the meter for the first time, you will automatically start
at the LANGUAGE screen (go to Step 2).
 Go to the SETUP screen
From the MAIN MENU, press or
to highlight SETUP and press .
MAIN MENU
LAST RESULT
ALL RESULTS
RESULT AVG
SETUP
Then, press
or
to select METER SETTINGS and press .
SET UP
METER SETTINGS
FLAGS/COMMENTS
SETTING UP YOUR SYSTEM
2
 Choose a language
Press or to highlight the language you want and press .
Pressing
LANGUAGE
ENGLISH
after making your selection confirms each setting and takes you to the next screen.
When setting up your meter, you can press
to return to the previous screen to adjust a setting.
3 Set the audio function
You can set your meter to beep to notify you during certain meter operations.
With the audio function on, you will hear:
• One beep when it is time to apply your sample or when a test result is displayed, and
• Two beeps to alert you to a problem with the meter or test procedure.
Press
or
AUDIO
ON
OFF
to highlight ON or OFF and press .
4 Set the date
In the DATE SET UP screen, press or to change the first value and press .
Repeat these steps to set the second value, then the year.
DATE SET UP
SET DATE
08 -10- 2010
DD MM YYYY
SETTING UP YOUR SYSTEM
3
5 Set the time of day
Press or to set the hour and press . Repeat this step to set the minutes.
Press or to set AM or PM and press .
 Confirm your settings
If your settings are correct, make sure that YES is highlighted, then press
and return to the MAIN MENU.
If you need to change a setting, press
return to the LANGUAGE screen.
or
to save them
to highlight NO and press . You will
TIME SET UP
SET TIME
12 :15 PM
SETTINGS
ENGLISH
08-10-10 11:15 AM
AUDIO ON
mmol/L
SETTINGS OK?
YES
NO
 WARNING: The unit of measure mmol/L should be displayed here. If your display shows mg/dL rather
than mmol/L, contact Customer Service: 1800-LifeScan. Customer Service is available from 8:00AM to
6:00PM, Monday - Friday. Use of the wrong unit of measure may cause you to misinterpret your blood
glucose level, and may lead to incorrect treatment.
Turning your meter off after setup
There are two ways to turn your meter off:
• Press and hold for one second.
Or,
• Your meter will turn off by itself if left alone for two minutes.
SETTING UP YOUR SYSTEM
4
2 Testing your blood glucose
Testing with a fingertip sample
Preparing for a test
Have these things ready when you test:
OneTouch® Verio™ Meter
OneTouch® Verio™ Test Strips
Lancing device
Sterile lancets
• Use only OneTouch® Verio™ Test Strips.
• When you first open a vial of test strips, record the discard date on the label. Refer to the test strip insert or vial label for instructions on
determining the discard date.
• Unlike some blood glucose meters, no separate step to code your OneTouch® Verio™ System is required.
• Make sure your meter and test strips are about the same temperature before you test.
• Do Not open the test strip vial until you are ready to test. Use the test strip immediately after removing it from the vial.
• Do Not test if there is condensation (water build-up) on your meter. Move your meter and test strips to a cool, dry spot and wait for the
meter surface to dry before testing.
• After removing a test strip from the vial, immediately close the lid tightly to avoid contamination and damage.
• Store unused test strips only in their original vial.
• After performing a test, Do Not put the used test strip back in the vial.
• Do Not re-use a test strip that had blood or control solution applied to it. Otherwise, you may get an inaccurate low result. Test strips are
for single use only.
• With clean, dry hands, you may touch the test strip anywhere on its surface. Do Not bend, cut or modify the test strips in any way.
m CAUTION:
• Do Not use your test strips if your vial is damaged or left open to air. This could lead to error messages or inaccurate results. If you
find that the vial is uncapped or damaged in any way before you begin using a new vial of test strips, contact Customer Service at
1800-LifeScan immediately. Customer Service is available from 8:00AM to 6:00PM, Monday - Friday.
• This meter meets all applicable standards, but some cell phones may interfere with the proper operation of your meter if next to
the meter during testing.
• If you cannot test due to a problem with your testing supplies, contact your health care professional. Failure to test could delay
treatment decisions and lead to a serious medical condition.
• The test strip vial contains drying agents that are harmful if inhaled or swallowed and may cause skin or eye irritation.
• Do Not use test strips after the expiration date (printed on the vial) or the discard date, whichever comes first, or your results may
be inaccurate.
TESTING YOUR BLOOD GLUCOSE
5
Lancing Device
Cocking control
Sterile lancet
Release button
Protective cover
Depth indicator
Lancet point
Clear cap
(for forearm and palm testing)
See Testing with a forearm or palm sample in Section 2.
Lancing device cap
(for fingertip testing)
m CAUTION: To reduce the chance of infection:
• Make sure to wash the sample site with soap and warm
water, rinse and dry before sampling.
• Never share a lancet or a lancing device with anyone.
• A lways use a new, sterile lancet each time you test.
• Always keep your meter and lancing device clean
(see Caring for your system in Section 6).
Getting a blood sample from the fingertip
Before testing, wash your hands thoroughly with warm, soapy water. Rinse and dry.
 Snap off the lancing
device cap
 Insert a sterile lancet
Firmly push the lancet into
the holder.
Twist off the protective
cover and save it for later use.
Replace the lancing device cap.
3 Adjust the depth setting
Twist the lancing device cap until the desired setting appears. Smaller numbers are for shallower
punctures, which may be less painful.
Shallower punctures work for children and most adults. Deeper punctures work well for people with
thick or callused skin.
 Cock the lancing device
Slide the cocking control back until it clicks. If it does not click, that’s okay. It may have been cocked
when you inserted the lancet.
TESTING YOUR BLOOD GLUCOSE
6
Test strip port
 Insert a test strip to turn the meter on
Insert the test strip into the test strip port with the gold side of the strip and the two silver prongs facing
you. No separate step to code the meter is required.
When the APPLY SAMPLE screen appears on the display, you can apply
your blood sample.
Silver prongs
 Lance your finger
Hold the lancing device firmly against the side of your finger. Press the release button.
Approximate size
 Get a round drop of blood
Gently squeeze your finger until you get a round drop of blood.
If the blood smears or runs, Do Not use that sample. Otherwise, you may get
an inaccurate low result. Wipe the area and gently squeeze another drop of
blood or puncture a new site.
Applying blood and reading results
 Apply the sample to the test strip
You can apply blood to either side of the test strip. Apply your sample to
the opening of the channel.
Channel
Apply drop
of blood here …
… or here
When it touches your sample, the test strip wicks blood into
the channel.
Channel
TESTING YOUR BLOOD GLUCOSE
7
APPLY
SAMPLE
Holding the meter at a slight angle, guide the channel to
the blood drop.
APPLY
SAMPLE
Channel
 Wait for the channel to fill completely
The blood drop will be drawn into the narrow channel. The channel should fill completely.
The channel turns red and the meter counts down from 5 to 1.
Blood should not be applied on the top of the test strip or to the top edge of the test strip.
• Do Not smear or scrape the sample with the test strip.
• Do Not press the test strip too firmly against the puncture site or the channel
may be blocked from filling properly.
• Do Not apply more blood to the test strip after you have moved the drop of
blood away.
• Do Not move the test strip in the meter during a test.
• Do Not remove the test strip until the result is displayed.
 Read your result on the meter
Your blood glucose level appears on the display, along with the unit of measure, and the date and time of
the test.
If mmol/L does not appear with the test result, contact Customer Service: 1800-LifeScan.
Customer Service is available from 8:00AM to 6:00PM, Monday - Friday.
m CAUTION: If the words CONTROL SOLUTION appear on the screen, repeat the test with a new test strip.
If the problem persists, contact Customer Service: 1800-LifeScan. Customer Service is available from 8:00AM
to 6:00PM, Monday - Friday.
After getting a result
Once you have your result, you may:
• Attach meal flags or comments to this result, see Section 3, Attaching meal flags or comments to your test results.
Or,
• Review your meter memory by pressing , see Section 4, Reviewing past results and averages.
Or,
• Turn the meter off by removing the test strip.
Removing the used lancet
Remove the lancing device cap.
Place the lancet protective cover on a hard surface and push the lancet tip into the cover.
Remove the lancet and place it in a container for sharp objects.
Replace the lancing device cap.
Disposing of the used lancet and test strip
Used test strips and lancets may be considered biohazardous waste in your area. Be sure to follow your
health care professional’s recommendations or your local regulations for proper disposal.
TESTING YOUR BLOOD GLUCOSE
8
7.7
08-10-10
mmol/L
1:45PM
(Example)
Interpreting unexpected test results
Refer to the following cautions whenever your test results are higher or lower than what you expect.
m CAUTION:
Low glucose results
If your test result is below 3.8 mmol/L or is shown as LOW GLUCOSE, it may mean hypoglycaemia (low blood glucose). This may
require immediate treatment according to your health care professional’s recommendations. Although this result could be due to a
test error, it is safer to treat first, then do another test.
Dehydration and low glucose results
You may get false low glucose results if you are severely dehydrated. If you think you are severely dehydrated, contact your health
care professional immediately.
High glucose results
If your test result is above 10.0 mmol/L, it may mean hyperglycaemia (high blood glucose) and you should consider re-testing.
Talk to your health care professional if you are concerned about hyperglycaemia.
HIGH GLUCOSE is displayed when your blood glucose level is over 33.3 mmol/L. You may have severe hyperglycaemia (very high
blood glucose). Re-test your blood glucose. If the result is HIGH GLUCOSE again, this indicates a severe problem with your blood
glucose control. Obtain and follow instructions from your health care professional immediately.
Repeated unexpected glucose results
If you continue to get unexpected results, check your system with control solution. See Section 5, Control solution testing.
If you are experiencing symptoms that are not consistent with your blood glucose results and you have followed all instructions in
this User Guide, call your health care professional. Never ignore symptoms or make significant changes to your diabetes management
program without speaking to your health care professional.
Unusual red blood cell count
A haematocrit (percentage of your blood that is red blood cells) that is either very high (above 60%) or very low (below 20%) can
cause false results.
Testing with a forearm or palm sample
The OneTouch® Verio™ System lets you test with a blood sample from your fingertip, forearm or palm. At times, results obtained at the
forearm or palm may be different from a fingertip measurement. Talk to your health care professional before you begin using your forearm
or palm for sampling.
If you are testing:
Use blood sample from your:
Routinely before meals
Prior to or more than two hours after:
• a meal
• a rapid-acting insulin injection or insulin pump bolus
• exercise
Fingertip, forearm, or palm
When your blood glucose is changing rapidly, such as:
• within two hours after a meal
•w
ithin two hours after a rapid-acting insulin injection or insulin
pump bolus, or
• d uring or within two hours after exercise
Fingertip
When you are concerned about the possibility of hypoglycaemia
(low blood sugar)
When the forearm or palm results do not agree with the way
you feel, during illness or during times of stress
TESTING YOUR BLOOD GLUCOSE
9
m CAUTION:
Do Not test on your forearm or palm when:
• You think your blood glucose is rapidly falling, such as within two hours of exercise or a rapid-acting insulin injection or pump bolus.
Testing with a fingertip sample may identify hypoglycaemia or an insulin reaction sooner than testing with a forearm or palm sample.
• It has been less than two hours after a meal, a rapid-acting insulin injection or pump bolus, physical exercise, or you think your blood
glucose level is changing rapidly.
• You are concerned about the possibility of hypoglycaemia or an insulin reaction, such as when driving a car. This is especially
important if you suffer from hypoglycaemia unawareness (lack of symptoms to indicate an insulin reaction).
• Remember: Consult your health care professional before using your forearm or palm for testing.
Choose a different puncture site each time you test. Repeated punctures in the same spot may cause soreness and calluses.
If bruising occurs at an alternate site or you have difficulty getting a sample, consider sampling from a fingertip instead. You may want to
review the choice of sites with your health care professional.
Getting a blood sample
Getting a blood sample from your forearm or palm is different than getting a sample from your fingertips. Follow these instructions to get a
sufficient blood drop for testing.
 Insert a lancet and snap on clear cap
Carefully insert a new, sterile lancet.
Snap on the clear cap.
2 Adjust the depth setting
You may need a deeper setting to get a sufficient sample for testing.
Twist the cap to increase the depth.
Be sure to cock the lancing device.
TESTING YOUR BLOOD GLUCOSE
10
3 Choose a sample site
Before testing, wash your hands and forearm (if applicable) thoroughly with warm, soapy water. Rinse and dry.
Choose a fleshy spot away from bone, veins and hair. Gently massage or apply warmth to
the site to increase blood flow.
Forearm
Select a fleshy spot with no visible veins and avoid deep lines which may cause your blood
sample to smear.
Palm
4 Lance your forearm or palm
• Firmly press and hold the lancing device against the sample site.
• L ooking through the clear cap, wait until you see the sample site change colour as
blood collects under the skin. This lets you know that there is enough blood to obtain a
sufficient sample for testing.
• Press the release button while continuing to apply pressure.
Forearm or Palm
• H old the lancing device firmly against your skin until a round drop of blood forms under
the cap. You may need to wait a little longer to get a large enough drop of blood from
the forearm or palm.
• Do Not squeeze the site excessively.
Forearm or Palm
 Remove the lancing device
Carefully lift the lancing device away from your skin without smearing the sample.
If your sample runs or spreads because of hair on the forearm or a line in your palm, sample again in another area.
 Apply the sample to the test strip
Keep your forearm or palm steady and use your other
hand to bring the side of the test strip channel to the
drop of blood.
Forearm
TESTING YOUR BLOOD GLUCOSE
11
APPLY
SAMPLE
APPLY
SAMPLE
• S ee Testing with a fingertip sample in Section 2, for
more information on applying the blood sample to
the test strip.
• See Interpreting unexpected test results in Section 2,
for more information on unexpected test results.
Palm
3 Attaching meal flags or comments to your test results
Your OneTouch® Verio™ Meter allows you to attach notes to any blood glucose result. There are two kinds of notes and
different reasons to use them.
Note Type
Recommendation
Benefit
Meal Flag
Add a meal flag to every blood glucose result.
Allows you to link the effects of food to your
blood glucose results.
Provides you with separate averages for
before-meal and after-meal tests.
Comment
Select an appropriate comment whenever you
Helps track possible reasons for test results.
test under conditions that you or your health care
professional feel are worth noting.
We suggest you talk to your health care professional to see how meal flags and comments may help you
manage your diabetes.
Turning the meal flags/comments feature on and off
Before using your meter for the first time, you should check this setting.
MAIN MENU
LAST RESULT
ALL RESULTS
RESULT AVG
SET UP
FLAGS/COMMENTS
METER SETTINGS
ON
OFF
FLAGS/COMMENTS
SETUP
 From the MAIN MENU, press
or to select SETUP and
press
 From the SETUP screen, select
FLAGS/COMMENTS and press
 Press or to highlight ON
or OFF and press
Add or change a meal flag
Meal flags and comments can be added right after you get a test result. You can also change meal flags and comments
when reviewing past results.
After testing, your blood glucose result is displayed and ▲ appears to the right of MEAL FLAG? on top of the screen.
�
mmol/L
BEFORE MEAL
AFTER MEAL
�
COMMENT?
08-10-10 1:45PM
MEAL FLAG
 Press to display the MEAL
FLAG screen
NO FLAG
2 P ress or to highlight
BEFORE MEAL or AFTER MEAL
and press
7.7
AFTER MEAL
�
mmol/L
COMMENT?
08-10-10 1:45PM
�
7.7
MEAL FLAG?
Your meal flag will appear here
ATTACHING MEAL FLAGS OR COMMENTS TO YOUR TEST RESULTS
12
3 To change or remove a meal flag attached to a past result, highlight the individual result (see Section 4, Reviewing
past results and averages)
The result screen will be displayed. Follow steps 1 and 2 to change the meal flag. To remove a meal flag, highlight NO FLAG and
press .
Add or change a comment
When a glucose test result is displayed after a test, t appears to the right of COMMENT? at the bottom of the screen.
 Press
to display the comment screen
7.7
MEAL FLAG?
�
mmol/L
 Press
or
�
COMMENT?
08-10-10 1:45PM
to highlight the desired COMMENT and press
Available comments:
NO COMMENT
NOT ENOUGH FOOD
TOO MUCH FOOD
MILD EXERCISE
HARD EXERCISE
MEDICATION
COMMENT
STRESS
ILLNESS
FEEL HYPO
MENSES (period)
VACATION
OTHER
NO COMMENT
NOT ENOUGH FOOD
TOO MUCH FOOD
MILD EXERCISE
1 of 3
7.7
AFTER MEAL
�
mmol/L
�
TOO MUCH FOOD
08-10-10 1:45PM
Your comment will appear here
 To change or remove a comment attached to a past result, highlight the individual result (see Section 4, Reviewing
past results and averages)
The result screen will be displayed. Follow steps 1 and 2 to change the comment. To remove a previously entered comment, highlight
NO COMMENT and press .
ATTACHING MEAL FLAGS OR COMMENTS TO YOUR TEST RESULTS
13
4 Reviewing past results and averages
Reviewing past results and averages
If your meter is off, press and hold until the black start-up screen appears. Once the black start-up screen is displayed, release .
If you have just completed a test, press to get to the MAIN MENU from the result screen.
From the MAIN MENU, choose:
• LAST RESULT to view your most recent result
• ALL RESULTS to review up to 500 of your most recent results
• RESULT AVG to view averages for:
– all test results
– all before-meal results
– all after-meal results
or
SETUP
to highlight your selection and press .
Meal flag Unit of
measure
7.7
AFTER MEAL
Last result
The meter will display your most recent result.
Press to return to the MAIN MENU.
Comment
�
mmol/L
TOO MUCH FOOD
08-10-10 1:45PM
Date
�
Press
MAIN MENU
LAST RESULT
ALL RESULTS
RESULT AVG
Time
All results
The meter will display four results at a time, starting with the most recent. The following symbols may also appear:
HI
if the result was above 33.3 mmol/L
LO
if the result was below 1.1 mmol/L
if a comment was added to the result
Cif the result is from a control solution test (see Section 5, Control solution testing)
–
if the result is flagged BEFORE MEAL
+
if the result is flagged AFTER MEAL
ALL RESULTS
19-09
18-09
17-09
16-09
1 of 4
2:25 PM
8:15 AM
10:23 AM
11:44 AM
MENU
mmol/L
5.7 * +
5.0 * –
6.2 C
HI
When the memory is full, the oldest result is erased as the newest is added.
Press to move backward and
quickly.
to move forward through your results. Pressing and holding
or
allows you to move more
To view details of an individual result, press or to highlight the result, then press . If you wish to add or change a meal flag or
comment for this result, see Section 3, Attaching meal flags or comments to your test results.
To return to the previous screen, press
.
To return to the MAIN MENU, highlight MENU, then press .
REVIEWING PAST RESULTS AND AVERAGES
14
Result averages
The meter will display three types of averages:
• All test results
• Before-meal results
• After-meal results
RESULT AVG
ALL RESULTS AVG
BEFORE MEAL AVG
AFTER MEAL AVG
If the flags/comments feature is off, selecting RESULT AVG from the MAIN MENU will lead directly
to the ALL RESULTS AVG screen.
To return to the MAIN MENU from the RESULT AVG screen, highlight MENU, then press .
For each of the 7-, 14-, and 30-day periods leading up to the current date, the meter will display the
number of results obtained (NUM) and the average of those results (AVG).
From any screen showing averages, press
to go back to the previous screen.
If you do not have results in the past 7-, 14-, and 30-day periods, the NUM and AVG columns will
show zero.
In result averages, a HI result is always counted as 33.3 mmol/L, and a LO result is always counted as
1.1 mmol/L. (See Interpreting unexpected test results in Section 2, for more information on high and low
glucose results.)
MENU
ALL RESULTS AVG
mmol/L
DAYS
NUM
AVG
7
14
30
14
34
43
8.1
7.7
7.5
AFTER MEAL AVG
mmol/L
DAYS
NUM
AVG
7
14
30
0
0
0
0
0
0
The meter calculates averages based on the 7-, 14-, and 30-day periods ending on the current date setting. If you change your date setting,
your averages may change too.
Result averages provide information from past results. Do Not use result averages to make immediate treatment decisions.
Downloading results to a computer
OneTouch® Diabetes Management Software (DMS) can store all of your records and help you spot patterns for planning meals, exercise,
insulin dosing, and medication. For order information and to learn more about downloading data to a computer, visit www.OneTouch.com.au
or contact Customer Service: 1800-LifeScan. Customer Service is available from 8:00AM to 6:00PM, Monday - Friday.
To transfer meter data, follow the instructions provided with the OneTouch® DMS to download the results from the meter.
Once the command to start the download is sent from the computer to the meter, the meter display will
show “PC“ indicating that the meter is in communication mode.
 WARNING: To avoid possible shock, Do Not insert a test strip while the meter is
connected to a computer.
REVIEWING PAST RESULTS AND AVERAGES
15
PC
5 Control solution testing
When to test with control solution
OneTouch® Verio™ Control Solution is used to check that the meter and test strips are working together properly and that
you are performing the test correctly. (Control solution is available separately.)
• Use only OneTouch® Verio™ Control Solution. Any level can be used to check your system.
• When you first open a new vial of control solution, record the discard date on the vial label. Refer to the control solution
insert or vial label for instructions on determining the discard date.
• Make sure your meter, test strips, and control solution are at the same temperature before testing.
• Tightly close the cap on the control solution vial immediately after use to avoid contamination or damage.
m CAUTION:
• Do Not swallow or ingest control solution.
• Do Not apply control solution to the skin or eyes as it may cause irritation.
• Do Not use control solution after the expiration date (printed on the vial label) or the discard date, whichever comes
first, or your results may be inaccurate.
Do a control solution test
• Whenever you open a new vial of test strips.
• If you suspect that the meter or test strips are not
working properly.
• I f you have had repeated unexpected blood
glucose results.
• If you drop or damage the meter.
How to test with control solution
 Insert a test strip to turn the meter on
Wait for the APPLY SAMPLE screen to appear on
the display.
2 Prepare the control solution
Remove the vial cap and place it on a flat
surface with the top of the cap pointing up.
Squeeze the vial to discard the first drop.
Wipe both the tip of the control solution vial and the top of the
cap with a clean, damp tissue or cloth.
Then, squeeze a drop into the small well on the top of the cap or onto another clean,
non-absorbent surface.
CONTROL SOLUTION TESTING
16
APPLY
SAMPLE
3 Apply the control solution
Hold the meter so that the side edge of the test strip is at a
slight angle to the drop of control solution.
Touch the channel on the side of the test strip to the control
solution. Wait for the channel to fill completely.
4 Read your result
The meter will count down from 5 to 1. Your result is displayed along with the date, time, unit of
measure, and the words CONTROL SOLUTION.
The meter automatically marks the result as a control solution test.
 CAUTION: If the words CONTROL SOLUTION do not appear on the screen, repeat the
test with a new test strip. If the problem persists, contact Customer Service: 1800-LifeScan.
Customer Service is available from 8:00AM to 6:00PM, Monday - Friday.
NOTE: The result will be included in your averages and your averages will change too.
(Example)
5 Check if the result is in range
Compare the result displayed on the meter to the range printed on your OneTouch® Verio™
Control Solution vial. If your control solution result falls outside the expected range, repeat
the test with a new test strip.
 Cleaning
Clean the top of the control solution cap with a clean, damp tissue or cloth.
OneTouch®
Verio™
5.7–7.7 mmol/L
Out-of-range results may be due to:
(Example range)
• Not following the instructions detailed in Steps 1–5.
• Control solution is contaminated, expired, or past its discard date.
• Test strip or test strip vial is damaged, expired, or past its discard date.
• Meter, test strips and/or control solution were not all at the same temperature when the control solution test was performed.
• A problem with the meter.
• Dirt or contamination in the small well on the top of the control solution cap (see Step 2).
Control solution results can be seen when reviewing past results, but are not included in result averages.
m CAUTION:
• If you continue to get control solution test results that fall outside the range printed on the control solution vial, Do Not use
the meter, test strips, or control solution. Contact Customer Service: 1800-LifeScan. Customer Service is available from 8:00AM
to 6:00PM, Monday - Friday.
• Control solution ranges printed on control solution vials are for control solution tests only and are not recommended ranges
for your blood glucose level.
CONTROL SOLUTION TESTING
17
6 Care and maintenance
Caring for your system
Storing your system
Store your meter, test strips, control solution and other items in your carrying case. Keep in a cool, dry place below 30°C, but Do Not
refrigerate. Keep all items away from direct sunlight and heat.
Cleaning and caring for your meter
Wipe the outside with a soft cloth dampened with water and mild detergent.
• Do Not use alcohol or any other solvent.
• Do Not allow liquids, dirt, dust, blood, or control solution to enter the test strip port or the data port. (Refer to meter illustration in
Section 1, Setting up your system.)
• Do Not spray cleaning solution on the meter or immerse it in any liquid.
NOTE: For health care professionals or caregivers who assist multiple users, to disinfect the meter, cleanse the meter using a 10% bleach
solution (nine parts water, one part bleach).
Cleaning your lancing device and clear cap
To clean these items, wipe them with a soft cloth dampened with water and mild detergent. Do Not immerse the lancing device in any
liquid.
To disinfect these items, prepare a solution of one part household bleach to nine parts water. Wipe the lancing device with a soft cloth
dampened with this solution. Immerse the caps only in this solution for 30 minutes. Rinse briefly with water and allow both to air dry.
CARE AND MAINTENANCE
18
Replacing the batteries
Your OneTouch® Verio™ Meter uses two 3.0 Volt CR 2032 lithium batteries. One battery powers the
meter only and the other powers the backlight.
Battery
door
Meter battery
See Troubleshooting in Section 7, for information on when to change the meter battery. Replace
the backlight battery when the backlight no longer comes on.
SN ABCDE123
Backlight battery
 Remove the old battery
Start with the meter turned off. Open the battery door and pull up firmly on the plastic battery tab. The
plastic battery tab with the symbol is for the meter battery, and the plastic tab with the symbol
is for the backlight battery.
Backlight battery
SN
AB
CD
E1
23
m WARNING: To avoid a possible shock, Do Not change either battery while the
meter is connected to a computer.
Meter battery
23
 Insert the new battery
With the “+” side facing up toward you, place the battery in the compartment within the fold of the
plastic battery tab.
SN
AB
CD
E1
Push the battery until it snaps into the battery clasp.
Replace the battery door.
If the meter does not power on after you have replaced the meter battery, check that the battery is
correctly installed with the “+” side up. If the meter still does not power on, contact Customer Service:
1800-LifeScan. Customer Service is available from 8:00AM to 6:00PM, Monday - Friday.
 Check your meter settings
Removing the meter battery will not affect your stored results. However, you may need to re-set your meter settings. (See Setting the meter
language, audio, date and time in Section 1.)
 Dispose of batteries
Dispose of batteries according to your local environmental regulations.
CARE AND MAINTENANCE
19
7 Troubleshooting and detailed information about your system
Troubleshooting
The OneTouch® Verio™ Meter displays messages when there are problems with the test strip, with the meter, or when your
blood glucose levels are above 33.3 mmol/L or below 1.1 mmol/L. Improper use may cause an inaccurate result without
producing an error message.
In this section, screens that display ”SEE OWNER'S BOOKLET“ mean you should refer to this User Guide.
Message
WARNING
LOW GLUCOSE
What it means
What to do
You may have a very low blood glucose
level (severe hypoglycaemia), below
1.1 mmol/L.
This may require immediate
treatment according to your
health care professional’s
recommendations. Although this
message could be due to a test error,
it is safer to treat first and then do
another test.
You may have a very high blood glucose
level (severe hyperglycaemia), over
33.3 mmol/L.
Re-test your blood glucose. If the
result is HIGH GLUCOSE again, obtain and
follow instructions from your health care
professional right away.
Meter is too hot (above 44°C ) or too cold
(below 6°C) to work correctly.
Move the meter and test strips to a cooler
or warmer area. Insert a new test strip
when the meter and test strips are within
the operating range (6–44°C). If you do
not get another TEMPERATURE ERROR
message, you can proceed with testing.
There is a problem with the meter.
Do Not use the meter. Contact
Customer Service: 1800-LifeScan.
Customer Service is available from
8:00AM to 6:00PM, Monday - Friday.
Error message could be caused either
by a used test strip or a problem with
the meter.
Repeat the test with a new test strip;
see Applying blood and reading results in
Section 2 or Section 5, Control solution
testing. If this message continues to
appear, contact Customer Service:
1800-LifeScan. Customer Service is
available from 8:00AM to 6:00PM,
Monday - Friday.
The sample was applied before the
meter was ready.
Repeat the test with a new test strip.
Apply a blood or control solution sample
only after APPLY SAMPLE appears on the
display. If this message continues to
appear, contact Customer Service:
1800-LifeScan. Customer Service is
available from 8:00AM to 6:00PM,
Monday - Friday.
BELOW 1.1 mmol/L
WARNING
HIGH GLUCOSE
ABOVE 33.3 mmol/L
WARNING
TEMPERATURE
ERROR
OUT OF OPERATING
RANGE
SEE OWNER’S BOOKLET
WARNING
ERROR 1
METER PROBLEM
CALL CUSTOMER
SERVICE
WARNING
ERROR 2
METER OR STRIP
PROBLEM
RETEST WITH A
NEW STRIP
WARNING
ERROR 3
METER WAS NOT
READY
RETEST WITH A
NEW STRIP
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
20
Message
What it means
What to do
WARNING
One of the following may apply:
ERROR 4
• N ot enough blood or control solution was
applied or more was added after the meter
began to count down.
Repeat the test with a new test strip; see
Applying blood and reading results in Section 2
or Section 5, Control solution testing. If the
error message appears again, contact Customer
Service: 1800-LifeScan. Customer Service is
available from 8:00AM to 6:00PM, Monday Friday.
STRIP FILL PROBLEM
RETEST WITH A
NEW STRIP
• T he test strip may have been damaged or
moved during testing.
• T he sample was improperly applied.
• T here may be a problem with the meter.
The meter has detected a problem with the test
strip. Possible cause is test strip damage.
Repeat the test with a new test strip; see
Applying blood and reading results in Section 2
or Section 5, Control solution testing. If the
error message appears again, contact Customer
Service: 1800-LifeScan. Customer Service is
available from 8:00AM to 6:00PM, Monday Friday.
7.7
Meter battery is low but still has enough power
to perform a test.
This symbol is displayed when the meter
battery is low and will continue to appear until
the battery is replaced. Test results will still
be accurate but replace the battery as soon as
possible; see Replacing the batteries in Section 6.
WARNING
Meter battery does not have enough power to
perform a test. Meter may be too cold (below
6°C) to work correctly.
If this error is displayed while the meter is in the
operating range (6–44°C), replace the meter
battery immediately; see Replacing the batteries
in Section 6. If this error is displayed when the
meter is cold, move the meter and test strips to a
warmer area and test again with a new test strip
when the meter and test strips are within the
operating range (6–44°C).
No result in memory, such as the first time use
of the meter.
You can still perform a blood glucose test
and get an accurate result. Contact Customer
Service: 1800-LifeScan (Customer Service is
available from 8:00AM to 6:00PM, Monday Friday) to report this occurrence, unless this is
your first use of the meter.
WARNING
ERROR 5
STRIP PROBLEM
RETEST WITH A
NEW STRIP
mmol/L
08-10-10
1:45PM
LOW BATTERY
REPLACE BATTERY
NOW!
SEE OWNER’S BOOKLET
–––
ALL RESULTS
mmol/L
2:25 PM 5.7 * +
–
--17-09 10:23 AM 6.2 C
16-09 11:44 AM HI
1 of 4
MENU
19-09
Or,
Your meter was unable to recall this result. This
result will not be included in result averages.
Your meter was unable to recall this result. This
result will not be included in result averages.
You can still perform a blood glucose test and
get an accurate result, but contact Customer
Service: 1800-LifeScan (Customer Service is
available from 8:00AM to 6:00PM, Monday Friday) to report this occurrence.
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
21
Detailed information about your system
Comparing meter results to laboratory results
Results obtained from the OneTouch® Verio™ Meter and laboratory tests are reported in plasma-equivalent units. However, your meter result
may differ from your lab result due to normal variation. A result from your OneTouch® Verio™ Meter is considered accurate when it is within
±15% of the lab result.
Meter results can be affected by factors that do not affect lab results in the same way, which may cause a difference of more than ±15%.
Specific factors that may cause your meter result to vary from your lab result by more than ±15% include:
• Y ou have eaten recently. This can cause a result from fingertip testing to be up to 3.8 mmol/L higher than a lab test using blood drawn
from a vein.1
• Your haematocrit is above 60% or below 20%.
• You are severely dehydrated.
• For additional information, refer to the OneTouch® Verio™ Test Strip Insert.
Guidelines for obtaining accurate meter to lab comparisons:
Before going to the lab:
• Perform a control solution test to make sure your meter is working properly.
• Do Not eat for at least 8 hours before you test your blood.
• Take your meter and testing supplies with you to the lab.
Testing with your OneTouch® Verio™ Meter at the lab:
• Test within 15 minutes of the lab test.
• Use only a fresh, capillary blood sample from your fingertip.
• Follow all instructions in this User Guide for performing a blood glucose test.
1. Sacks, D.B.: “Carbohydrates.” Burtis, C.A., and Ashwood E.R. (Ed.), Tietz Textbook of Clinical Chemistry, Philadelphia: W.B. Saunders Company
(1994), 959.
Technical specifications
Reported result range
Calibration
Sample
Sample volume
Test time Assay method
Power source
1.1–33.3 mmol/L
Plasma-equivalent
Fresh capillary whole blood
0.4 µL
5 seconds
GDH-FAD glucose dehydrogenase
Two 3.0 Volt CR 2032 lithium batteries
Expected meter
battery life
Unit of measure
Minimum six months at average of four
tests per day
mmol/L
Memory
500 test results
Automatic shutoff
Two minutes after last action
Size
74.7 mm x 55.5 mm x 19.9 mm
Weight Approximately 52.6 grams,
with batteries
Operating rangesTemperature: 6–44°C
Relative humidity: non-condensing 10–90%
Altitude: up to 3048 meters
Haematocrit: 20–60%
Battery ratings
2 x 3.0 V,
, 60 mA
(2 x CR 2032 batteries)
direct current
Performance Characteristics
System Accuracy:
Diabetes experts have suggested that glucose meters should agree within 0.8 mmol/L of a laboratory method when the glucose concentration
is lower than 4.2 mmol/L, and within 20% of a laboratory method when the glucose concentration is 4.2 mmol/L or higher. However, experts
have suggested greater accuracy of Blood Glucose Monitoring Systems is desirable. The OneTouch® Verio™ Blood Glucose Monitoring System has
demonstrated accuracy within ± 0.7 mmol/L of the laboratory method for glucose concentrations lower than 4.4 mmol/L, and within ±15%
of the laboratory method for glucose concentrations 4.4 or higher. Samples from 100 patients were tested using both the OneTouch® Verio™
System and the YSI 2300 glucose analyser laboratory instrument.
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
22
System Accuracy Results for Glucose Concentrations <4.4 mmol/L
Percent (and number) of meter results that match the laboratory test
The OneTouch® Verio™ System
has demonstrated accuracy
Within ±0.3 mmol/L Within ±0.6 mmol/L Within ±0.7 mmol/L Within ±0.8 mmol/L within ± 0.7 mmol/L of the
laboratory method for glucose
concentrations lower than
93/114 (81.6%)
110/114 (96.5%)
114/114 (100.0%)
114/114 (100.0%)
4.4 mmol/L, and within ±15% of
the laboratory method for glucose
System Accuracy Results for Glucose Concentrations ≥4.4 mmol/L
concentrations 4.4 mmol/L or
Percent (and number) of meter results that match the laboratory test
higher. Therefore, 99.2% of the
total results obtained with the
Within ±5%
Within ±10%
Within ±15%
Within ±20%
OneTouch® Verio™ System meets
this higher accuracy specification
303/486 (62.4%)
446/486 (91.8%)
481/486 (99.0%)
485/486 (99.8%)
and exceeds the goal suggested
by diabetes experts.
System Accuracy Results across the entire Glucose Range
Percent (and number) of meter results that match the laboratory test
Within ±0.7 mmol/L or ±15%
595/600 (99.2%)
Regression Statistics
Samples were tested in duplicate on three
test strip lots. Results indicate that the
OneTouch® Verio™ System compares
well with a laboratory method.
Precision
Within Run Precision
(300 Venous Blood Tests)
# of
Subjects
# of
Tests
Slope
Intercept
(mmol/L)
100
600
0.994
-0.011
95% CI
Slope
95% CI
Intercept
Std. Error
(Sy.x)
R2
0.986 to 1.003
-0.109 to 0.087
0.641
0.988
Target
Glucose
(mmol/L)
Mean
Glucose
(mmol/L)
Standard
Deviation
(mmol/L)
Coefficient
of Variation
(%)
2.2
2.19
0.06
2.72
5.6
5.59
0.10
1.74
7.2
7.01
0.13
1.91
11.0
10.51
0.19
1.78
19.4
17.98
0.37
2.05
Results show that the greatest variability observed between test strips when tested with
blood is 2.72% or less.
Total Precision
(600 Control Solution Tests)
Glucose
Level Ranges
(mmol/L)
Mean
Glucose
(mmol/L)
Standard
Deviation
(mmol/L)
Coefficient
of variation
(%)
Low (2.11–3.44)
2.81
0.07
2.53
Mid (5.67–7.67)
6.47
0.16
2.48
High (16.56–22.39)
19.45
0.43
2.2
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
23
Electrical and safety standards
This meter complies with CISPR 11: 2003, Class B (Radiated Only). Emissions of the energy used are low and not likely to cause interference in
nearby electronic equipment. The meter has been tested for immunity to Level 3 electrostatic discharge as specified in IEC 61000-4-2. This meter
has been tested for immunity to radio frequency interference over the frequency range 80 MHz to 2.5 GHz at 3 V/m as specified in IEC 61000-4-3.
Lifetime Warranty
By completing and returning the warranty application enclosed you can become a member of the Johnson & Johnson Medical (JJM) Pty Ltd
OneTouch® Verio™ Program. This membership provides you with the OneTouch® Verio™ warranty by JJM, which covers you for both the blood
glucose meter you have just purchased and any replacement meter you receive from JJM in the future.
The OneTouch® Verio™ warranty covers any defects in material or workmanship, whenever appearing, but does not apply to battery defects,
accidental damage, normal wear and tear, or if the meter is misused.
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
24