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1 TROUBLESHOOTING FOR THE HARDWARE 4 Turn the green dial upward and remove the paper from the upper part of the fuser unit. Turn the dial in a counter direction and remove the paper when the paper is jammed in the back of the fuser unit. In this case, remove the paper from the lower part of the fuser. 5 Turn the green dial downward and remove the paper from the lower part of the fuser unit. 6 Return the transport guide holding the green lever. 7 Remove any remaining paper from the upper/lower part of the fuser unit. When you remove paper from the lower part of the fuser unit, grasp its front and rear and carefully pull it out. Be careful not to cut yourself on the paper. Be careful not to touch the transfer belt. This could cause malfunctioning of the equipment or the poor imaging. 8 Close the duplexing unit putting your hands on the position shown in the figure. Do not put your hand or fingers on the duplexing unit when closing it. They could be caught and this could injure you. 24 Clearing a Paper Jam