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Case Number
Where the Case Number is known, no other search criteria is required.
To search for a specific Case Number, enter the system-generated case number in the format
YYYY-NNN, where:
“YYYY” represents the year; and,
“NNN” represents one or more numeric characters assigned sequentially after the year identifier.
% can be used as a wildcard when searching where the exact spelling or case number
is unknown. For example, entering “2005-%” will retrieve all cases with case numbers that begin
with “2005”.
CA file number
To search for a specific Central Authority’s file number, enter the file number in the format it was
entered. This allows users to search for their own Central Authority associated number, if it has
been recorded in the Case Profile screen when the new case was established. In this respect, it
is important to develop a policy within the Central Authority so that the CA file numbers are
entered in a harmonised way in order to be searchable in a harmonised way.
Family Name
Enter the family name of the subject of the case in the Family name field. In most cases where
there is only one person involved, this is the surname of the client.
% can be used as a wildcard when searching where the exact spelling or case number
is unknown. For example, entering “JOHNS%” will potentially retrieve cases involving
JOHNSON, JOHNSTON, JOHNSEN, JOHNSTONE.
Category
In the Category field, select from the picklist. This allows users to search based on the type of
cases, such as abduction, access, prevention or general.
As a shortcut, use the keyboard to select a menu item by its first letter. The ↑ and ↓ arrows can
be used to step through the menu items to the desired selection.
Alternatively, type in the first few letters of the item to select it.
iChild User Guide
Overview • Page 12 of 94