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TABLE OF CONTENTS 1 INTRODUCTION 5 2 INSTALLATION OF PAYMENT TERMINAL 6 WORKING WITH THE PAYMENT TERMINAL 9 1.1 1.2 2.1 2.2 2.3 2.4 3 3.1 3.2 The CCV Mobile payment terminal Parties facilitating the transaction process Components supplied Installation guidelines 2.2.1 Environmental factors Installation of equipment Data communication 2.4.1 View current communication settings 5 5 6 7 7 7 8 8 3.7 3.8 3.9 Overview of payment terminal Operating the payment terminal 3.2.1 Entering letters and punctuation marks User interface of the payment terminal 3.3.1 Start screen 3.3.2 Menu screen 3.3.3 Card holder screens Symbols 3.4.1 Function symbols and navigation symbols 3.4.2 Battery status indicators 3.4.3 Network status indicators 3.4.4 Status indicators for external power supply Merchant password Activating and deactivating the payment terminal 3.6.1 Activating the terminal 3.6.2 Deactivating the terminal Sleep mode Use of payment cards Replacing a printer roll 9 10 11 11 11 12 12 13 13 13 14 14 15 16 16 16 17 17 17 4 CARRYING OUT TRANSACTIONS 18 4.3 4.4 4.5 Overview of transaction types Sale 4.2.1 Manual credit card transactions Cancellation Reservation Sale after reservation 5 PAYMENT CARDS 25 6 FINANCIAL REPORTS 32 3.3 3.4 3.5 3.6 4.1 4.2 5.1 5.2 6.1 6.2 6.3 6.4 6.5 CID088A/03012013 Viewing settings Changing settings 5.2.1 Adding a payment card 5.2.2 Deleting a payment card 5.2.3 Changing the Merchant ID for a payment card Types of financial reports Automatically printing reports when the terminal is deactivated Printing interim reports 6.3.1 Printing an interim totals report 6.3.2 Printing an interim E-Journal Report settings 6.4.1 Activating the E-Journal feature 6.4.2 Deactivating the E-Journal feature Deleting the E-Journal 18 19 20 21 23 24 25 27 27 29 30 32 32 33 33 35 37 37 39 40 Page 3 of 52