Download FarStone RestoreIT® 7 User Guide

FarStone RestoreIT® 7
User Guide
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Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FOR
RESTOREIT®, HEREAFTER REFERRED TO AS THE “SOFTWARE”
PLEASE READ CAREFULLY: THE USE OF THIS “SOFTWARE” IS SUBJECT TO THE “SOFTWARE”
LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHO’S SOFTWARE MAY BE BUNDLED
WITH THIS PRODUCT.
BY YOUR USE OF THE “SOFTWARE” INCLUDED WITH THIS PRODUCT YOU AGREE TO THE
LICENSE TERMS REQUIRED BY THE LICENSOR OF THE “SOFTWARE”, AS SET FORTH BELOW.
IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE “SOFTWARE”, YOU MAY
RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY:
The software that accompanies this license (the “Software”) is the property of FARSTONE or its
licensors and is protected by copyright law. While FARSTONE continues to own the Software,
you will have certain rights to use the Software after your acceptance of this license. Except as
may be modified by a license addendum which accompanies this license, your rights and
obligations with respect to the use of this Software are as follows:
A. Single User License:
(a) Use the “Software” on a single computer system or network, and only by a single user
at a time. If you wish to use the “Software” for more users, you will need an additional
License for each user.
(b) Make one copy of the “Software” in machine-readable form solely for back-up purposes
provided you reproduce FarStone’s copyright proprietary legends. Notwithstanding the
foregoing, the “Software” may be used on the home, laptop or other secondary computer
of the principal user of the “Software”, and an additional copy of the “Software” may be
made to support such use. As used in this License, the “Software” is “in use” when it is
either loaded into RAM or installed on a hard disk or other permanent memory device. The
“Software” may be “in use” on only one computer at any given time. (Different License
terms and fees are applicable for networked or multiple user applications.) As a specific
condition of this License, you agree to use the “Software” in compliance with all applicable
laws, including copyright laws, and that you will not copy, transmit, perform or distribute
any audio or other content using the “Software” without obtaining all necessary Licenses or
permissions from the owner of the content.
B. Multiple User License:
Make one copy of the “Software” in machine-readable form solely for back-up purposes,
provided you reproduce FarStone’s copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which any part or
portion of the “Software” is installed or run As used in this License, the “Software” or any part
or portion of the “Software” is “in use” when it is either loaded into RAM or installed on a hard
disk or other permanent memory device including any networked or shared environment where
either direct or indirect connections are made through software or hardware which pools or
aggregates connections.
As a specific condition of this License, you agree to use the “Software” in compliance with all
applicable laws, including copyright laws, and that you will not copy, transmit, perform or
distribute any audio or other content using the “Software” without obtaining all necessary
Licenses or permissions from the owner of the content.
C. Restrictions:
You may not distribute copies of the “Software” to others or electronically transfer the
“Software” from one computer to another over a network. You may not post or otherwise make
available the “Software”, or any portion thereof, in any form, on the Internet. You may not use
the “Software” in a computer service business, including in time-sharing applications. The
“Software” contains trade secrets and, in order to protect them, you may not decompile,
reverse engineer, disassemble, or otherwise reduce the “Software” to a human-perceivable
form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT,
DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE “SOFTWARE” OR
ANY PART THEREOF.
D. Limited Warranty:
FarStone warrants that the media on which the Software is distributed will be free from defects
for a period of fourteen (14) days from the date of delivery of the Software to you. Your sole
remedy in the event of a breach of this warranty will be that FarStone will, at its option, replace
any defective media returned to FarStone within the warranty period or refund the money you
paid for the Software. FarStone does not warrant that the Software will meet your
requirements or that operation of the Software will be uninterrupted or that the Software will
be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
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IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS,
OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. Some states do
not allow the exclusion or limitation of special, incidental, or consequential damages, so the
above limitation or exclusion may not apply to you.
F. General:
You acknowledge that you have read this Agreement, understand it, and that by using the
“Software” you agree to be bound by its terms and conditions. You further agree that it is the
complete and exclusive statement of the agreement between FarStone and you, and
supersedes any proposal or prior agreement, oral or written, and any other communication
between FarStone and you relating to the subject matter of this Agreement. No additional or
any different terms will be enforceable against FarStone unless FarStone gives its express
consent, including an express waiver of the terms of this Agreement, in writing signed by an
officer of FarStone. You assume full responsibility for the use of the “Software” and agree to use
the “Software” legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any jurisdiction, and then
such provision shall be deemed severable from this Agreement and shall not affect the
remainder hereof. FarStone reserves all rights in the “Software” not specifically granted in this
Agreement.
Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also apply to Your
use of the Software:
A. You may use the Software on one Device to clone, or apply an image of a hard drive on that
Device, or to another hard drive on the same Device, a replacement Device, secondary media,
or network drive.
B. You may use the Software on a Device to create an image file of a hard drive on that Device
and store the image file on fixed or removable media for disaster recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image that was created
for disaster recovery purposes to the hard drive on the Device from which the disaster recovery
image was made or on a replacement Device provided that the software has been removed
from the original Device.
D. You may use the Software to clone a hard drive from a Device to a replacement Device, in
the manner described in the Software documentation and to use the Software on the
replacement Device provided that the Software has been removed from the original Device.
E. You may not use the Software commercially or non-commercially for the purpose of creating
an image on multiple Devices or hard drives, except for multiple hard drives installed in or
attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the same as a
physical device.
G. If the Software you have licensed includes the Pre-OS the following uses and restrictions
apply to the Software:
(i) The Pre-OS contains Windows® software licensed from Microsoft Corporation. Microsoft
Corporation has no liability to You for the Component. Any support for the Component will be
provided by FarStone in accordance with FarStone’s then-current support guidelines.
(ii) THE PRE-OS CONTAINS A TIME-OUT FEATURE THAT WILL AUTOMATICALLY RE-BOOT THE
DEVICE AFTER SEVENTY-TWO HOURS OF CONTINUOUS USE. THIS TIME-OUT FEATURE WILL
RESET EACH TIME THE COMPONENT IS RE-LAUNCHED.
(iii) The Pre-OS may be used as a boot, diagnostic, disaster recovery, setup, restoration,
emergency service, installation, test, and configuration utility program. Use of the
Component as a general purpose operating system or as a substitute for a fully functional
version of any operating system product is strictly prohibited.
Windows® is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact FarStone by
writing to:
FarStone Technology, Inc.
Legal Department
1758-B North Shoreline Blvd
Mountain View, CA 94043
Contents
Chapter 1: Introduction........................................................................................................... 9 1.1 Product Overview ................................................................................................................... 9 Chapter 2: Installing and Uninstalling RestoreIT® ....................................................10 2.1 System Requirements......................................................................................................... 10 2.2 Installing RestoreIT® ........................................................................................................... 10 2.3 Uninstalling RestoreIT® ...................................................................................................... 11 Chapter 3: RestoreIT® Specific Terminology................................................................12 3.1 RestoreIT® Secure Area ..................................................................................................... 12 Chapter 4: Start Using RestoreIT® ....................................................................................13 4.1 Activation and Deactivation.............................................................................................. 13 4.1.1 Activation ............................................................................................................................ 13 4.1.2 Deactivation ....................................................................................................................... 15 4.2 Main Console .......................................................................................................................... 18 4.2.1 Quick Start.......................................................................................................................... 18 4.2.2 Jobs ....................................................................................................................................... 18 4.2.3 Settings................................................................................................................................ 20 4.3 Create a System Snapshot............................................................................................... 21 4.4 Return to a System Snapshot.......................................................................................... 22 Chapter 5: RestoreIT® Recovery Manager....................................................................23 5.1 Quick Start .............................................................................................................................. 23 5.2 Return to a System Snapshot in Recovery Manager.............................................. 23 Chapter 6: Glossary ..................................................................................................................25 Chapter 7: Appendix ................................................................................................................26 7.1 Frequently Asked Questions............................................................................................. 26 Chapter 1: Introduction
1.1 Product Overview
RestoreIT® 7 back up an entire computer system automatically to the Secure Area. The
RestoreIT® 7 also provide a fast method to recover from software-related data disasters.
RestoreIT® 7 is sector level backup function. RestoreIT® 7 stores only the changed data sectors
into the RestoreIT® 7 Secure Area. The amount of storage capacity required for each snapshot
is substantially less than the entire amount of data on the hard drive. As a result, RestoreIT®
7 offers a significant savings of hard drive space and an increased restoration speed when
compared with hard drive imaging or complete disk cloning methods.
9 Chapter 2: Installing and Uninstalling
RestoreIT®
2.1 System Requirements
•
•
•
CPU: Pentium or higher
RAM: 512 MB or more (1 GB or more for Vista)
Supported Desktop Operating Systems: Windows® XP (32-bit & x64), Windows®
Vista (32-bit & 64-bit), Windows 7
2.2 Installing RestoreIT®
1. Select Setup, and click Next. 2.
Select the language preference of the application, and click Next.
3.
Carefully read the software license agreement. If you accept the terms of the agreement,
select I accept the terms in the license agreement, and click Next.
4.
Enter your personal information and serial number, and click Next.
Note
Installation without purchasing a serial number will activate a time-limited
evaluation version of RestoreIT®.
5. Click Next to install to the default folder, or Change to select another location.
6. Click Install to launch the installation process.
7. Allocate the space for Secure Area(at least 1200MB),click Secure Area to set the size
manually, or select the paitition(just for system partition ) manually. Click Next.
8. You can select Disable System Restore. Then click Next.
9. Click Finish to complete the installation. You are required to restart your computer to launch
RestoreIT®.
10 2.3 Uninstalling RestoreIT®
1. From the Windows Start menu, select Start ->Settings->Control Panel.
2. Double-click Add/Remove Programs, and select Change or Remove Programs.
3. Select RestoreIT®, and click Remove to begin uninstalling the associated component.
11 Chapter 3: RestoreIT® Specific Terminology
3.1 RestoreIT® Secure Area
RestoreIT® ’s Secure Area is a virtual partition which is created onto the hard drive’s free space.
This location is hidden, protected, and accessible only by RestoreIT®. The secure area is used
to store the system snapshots and the RestoreIT® Pre-OS. It will not be influenced by most
computer disasters, so it ensures the protection of your data and the efficiency of RestoreIT®.
12 Chapter 4: Start Using RestoreIT®
To launch RestoreIT®, double-click the RestoreIT® icon on your desktop or select Start –> All
Programs –>FarStone RestoreIT®->RestoreIT®.
4.1 Activation and Deactivation
4.1.1 Activation
If you don’t purchase a serial number when installing the product, you will see the following dialog box: If you select I have a serial number for this product, please enter your personal information and serial number, then click Next to continue. If you select I want to try FarStone RestoreIT® for 14 day(s), you can use the product within 13 days. Then click Next to continue. 13 Note Activation Times Count Exceeded, please log on to
http://www.farstone.com/support/user-profile/support-ticket.php for more
assistances. If you input a serial number when installing the product, you will see the following dialog box: If you click Activate Now, you will activate the product successfully, then click Next, a dialog box will pop up, click Yes to enter a web site to register the product. Then you will enter the main console. If you click Other activation options, you will activate the product via e‐mail. A dialog box will pop up: 14 1. Click Copy to clipboard button to copy the serial number and Mac address to send to the
activation address: [email protected].
2. Our technical support engineer will send you a Activation Code via e-mail, just input the
activation code to the specified frame.
3. Click Activate Now.
4.1.2 Deactivation
Deactivation steps:
1. Click Help on the main console, select Deactivation, you will see the following dialog box:
15 2. Click Deactivation, a dialog box will pop up: 3. Click Yes to deactivate successfully, then click Quit, you will see the following dialog box: You can choose whether to uninstall the product from this computer. 16 Note If you select Erase my serial number from this computer after deactivation completes, and continue using the product, the product will be a trial version. Tip If you want to run the activated program on other computers with the same serial number, please run the deactivation program from this computer. *RestoreIT® Main Console
17 4.2 Main Console
4.2.1 Quick Start
This displays a shortcut menu for Create a System Snapshot (Undo) and Return to a System
Snapshot.
Create a Restore Point – Click here to start creating a Restore Point and back up your
computer.
Return to a System Snapshot– Click here to restore the system from a specified system
snapshot.
4.2.2 Jobs
View existing Snapshot jobs.
•
RestoreIT – Set the frequency for the automatic creation of a System Snapshot,
and intervals for automatic restoration. Also you can enable/disable System
Snapshot by clicking the button Turn On or Turn Off.
Automatic creation of System Snapshots
18 a. Create a Snapshot every x hour(s) – Create a Snapshot every 1 to 24 hours.
*Automatic System Snapshot
Note
If the system is set to create a snapshot every hour, RestoreIT® will take
the first snapshot an hour after the creation of the most recent system
snapshot.
b. Create a Snapshot at system startup – Create a new System Snapshot
automatically every time the computer boots up.
•
Intervals for Automatic Restoration
a. Restore computer at every startup – Check this box if you want RestoreIT®
to restore from the most recent System Snapshot every time you start your
19 computer. You can either just restore the system partition or the entire hard
drive. If you choose to only restore the system partition, all Snapshots created
before the restore point will be available for system partition restoration only.
b. Set the time for rebooting your computer – You can also select a time to
automatically restart the computer. The computer will be restarted and restored
according to these set times as well as at system startup. This option can be
enabled only if you select option a.
4.2.3 Settings
By clicking settings in the tools’ drop‐down menu in the upper right corner of the main console, the following box will pop up for you to set. •
Require password access to RestoreIT®– Check this box to enable users to set a
password to prevent other unauthorized users from changing program settings.
1. Click Set Password. 20 2. Enter your password (maximum of eight characters) and re-enter it to confirm your
password .
Tip
If you enter an incorrect password five consecutive times, RestoreIT®will
shut down automatically (you can try to enter the password again by
restarting the application). Please memorize your password and keep it
confidential.
3. Click OK to finish.
•
Resize Secure Area – By using the Resize Secure Area feature, users can allocate
more backup space. Secure area is a hidden, secure area on the primary hard drive,
used to store RestoreIT® backup data. 1. Select Resize Secure Area.
2.
Allocate space from each partition listed for the Secure Area. The allocated space
for the Secure Area cannot be larger than the available space.
3.
Click Save to start resizing your Secure Area. Click Cancel to return to the main
console.
4.
•
Click OK to restart your computer and complete the process.
System Snapshot – When users select this check box, users can set the percentage
of secure area free space. RestoreIT® will automatically display a warning message if
the ratio is smaller than this space.
4.3 Create a System Snapshot
This feature is available only if you install it by clicking Install System Snapshot(Undo) on
the main console.
1. Click Create a System Snapshot to start creating a System Snapshot.
2.
3.
Enter a name for the System Snapshot. Click Next to continue. To return to the previous
menu, click Cancel.
After you choose a way to create the system snapshot, click Next.
i.
If you select Start Now, RestoreIT® will initiate the process after clicking Next
twice.
21 ii.
If you set a schedule, specify the frequency for creating or restoring from a
System Snapshot automatically. (For more detail about scheduling, please refer
to 4.1.2)
4. Confirm all the settings, and then click Next to launch the backup process or click
Previous to modify any setting.
5. If any program is currently writing data to the hard drive, RestoreIT® may not be able to
create a System Snapshot.
6.
Click Finish when a System Snapshot has been successfully created. You can also click
Edit Schedule to specify how often a System Snapshot should be automatically created
and specify if the system need to be restored automatically.
4.4 Return to a System Snapshot
This feature is only available if you install System Snapshot and take system snapshots on your
system.
1.
Click Return to a System Snapshot on the main interface.
2.
Select the date you want to restore to from the calendar on the left pane and select the
System Snapshot of that day you would like to restore to on the right pane and click Next.
You can also click Preview System Snapshot to view its content prior to restoration.
Then if you want to close the Preview Drives, click Unmount Preview Drive in the Tools
menu to close the Preview Drives.
3.
Choose to restore the Entire Hard Drive or C : Drive Only and then click Next to begin
the restoration.
Tip
If the user chooses to restore the C Drive only, System Recovery only
restores the files of the active partition. All of the System Snapshots created
before the restoration point can only be used to restore the C: drive.
4.
Carefully read the warning message. Click OK to proceed to the next step. You can also
click Cancel to exit.
5.
Your computer will restart automatically to start the restoration process.
22 Chapter 5: RestoreIT® Recovery Manager
To launch the RestoreIT® Recovery Manager, press F4 to enter the Recovery Manager, you
will see the following window.
5.1 Quick Start
Return to a Restore Point – Click here to restore from a specified system snapshot.
5.2 Return to a System Snapshot in Recovery Manager
1.
Click on Return to a System Snapshot icon to display a list of System Snapshots. The
first System Snapshot listed will be the most recently created snapshot.
23 2.
Select the date you want to restore to from the calendar on the left pane and select System
Snapshot of that day you would like to restore on the right pane and click Next.
3.
Choose to restore the Entire Hard Drive or C : Drive Only and then click Next to begin
restoration.
Tip
If the user chooses to restore the C Drive only, RestoreIT® only restores the
files of the active partition. All of the System Snapshots created before the
restoration point can only be used to restore C: drive.
4. Carefully read the warning message. And then click OK to proceed to next step. You can also
click Cancel to exit.
5. Your computer will restart automatically to start the restoration process.
A complete restore can take from 20 seconds up to 10 minutes, depending on the number of
files affected. Once the system has restarted, your SYSTEM will be restored from the chosen
System Snapshot. All file modifications and additions made after System Snapshot date will be
removed.
24 Chapter 6: Glossary
•
Secure Area
The Secure Area is a Virtual Partition on the primary hard drive. It uses dispersed free hard
drive space to create a logically continuous storage area. This area is hidden in Windows
and protected and accessible only by RestoreIT® Pro.
•
System Snapshot
System Snapshots are incremental points-in-time of a computer system’s state at a given
moment. RestoreIT® Pro monitors all sector-level changes from the last Snapshot and
writes any changes to a new Snapshot. This backup usually takes only seconds to complete.
Snapshots offer the quickest way to restore a damaged Windows system to a working
state.
•
System Partition
The system partition refers to the disk volume that contains the hardware-specific files that
are needed to launch Windows (for example: Ntldr, Boot.ini, and Ntdetect.com). On
dynamic disks, this is known as the system volume.
•
Boot Partition
The boot partition refers to the disk volume that contains the Windows operating system
files (by default, in the WINDOWS folder) and its support files (by default in the
WINDOWS\System32 folder). The boot partition can, but is not required, to be the same
partition as the system partition. There will be one (and only one) system partition, but
there will be one boot partition for each operating system in a multi-boot system. On
dynamic disks, this is known as the boot volume.
25 •
Chapter 7: Appendix
7.1 Frequently Asked Questions
Q. I started RestoreIT® in Windows immediately after installation completed, but a
message says that I have to restart my computer in order to run it. Why?
A: You have to restart your computer after installing RestoreIT®, in order for all configuration
changes to take effect.
Q. When I restored a partition from an image file, RestoreIT® Pro prompted me that
“There is not enough space on the Destination Partition”. But I’m sure the free
space on the Destination Partition is larger than the used space in the Source
Partition. Why am I getting this prompt?
A: If data at the end of the source partition cannot be moved, RestoreIT® will prompt you with
this notice.
Q. Do I need to do anything before installing RestoreIT®?
A: We recommend running Windows Check Disk to scan for hard drive errors.
Q. Can RestoreIT® fix my system after my hard drive has been accidentally formatted
or repartitioned?
A: Yes — if RestoreIT® was installed prior to the incident.
Q. Can I use disk tools such as Fdisk, PartitionMagic and Norton Speed Disk after
installing RestoreIT® on my computer?
A: Currently there is no known resource conflicting with those utilities.
Q. Does RestoreIT® work in Windows Safe Mode?
A: RestoreIT® does not work in Windows Safe Mode.
Q. Can RestoreIT® protect my PC from a destructive virus?
A: While RestoreIT® cannot prevent the actual virus attack, it can restore your computer to a
point before the attack occurred, recovering your files and effectively removing the virus.
Q. Does RestoreIT® Provide support for Windows® advanced power management?
26 A: RestoreIT® supports all Windows® advanced power management features (Standby, Sleep,
Hibernate).
Q. Why was my System Snapshot deleted automatically?
A:
1. If there are two operating systems on your computer with only one of the systems
installed with RestoreIT® Pro, when you enter the operating system which does not
have RestoreIT® Pro installed and modify the hard disk data, the system snapshot will
be deleted automatically.
2. If you connect your hard dive physically to another computer and modify your data, the
system snapshot will be deleted automatically.
3. If you use DOS Bootable Rescue Disk to start the system and modify your data, the
system snapshot will be deleted automatically.
Q. Does the RestoreIT® conflict with any other applications?
A: Please close the following applications when launching RestoreIT® Pro: Utimaco
SafeGuard,
Besides, be aware of the following applications, which is conflict with system snapshot:
Norton GoBack, RecoveryGenius, Acronis OS Selector, Acronis TrueImage,
SafeguardV4.2, OSL2000
Q. Which partition types does RestoreIT® recognize?
A: NTFS, FAT, FAT32, Linux Ext2 and Ext3.
27