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2. TROUBLESHOOTING How to Troubleshoot Use this section to locate, identify and solve a problem in the defibrillator or an error message displayed on the screen. The troubleshooting tables in this section are divided into general problems and displayed error messages. 1. Determine which troubleshooting table to use. Also refer to “Messages and Troubleshooting” in Section 10 of the Operator’s manual. 2. In the “Error Code”, “Message” or “Problem” column, find the trouble item that matches the problem or error message. 3. Do the action recommended in the “Action” column. (Do the first action recommended in the “Action” column). 4. If the problem or error message is not solved, do the next action recommended in the “Action” column. (If this does not solve the problem, do the next recommended sections.) 5. If none of the actions solve the problem, contact your Nihon Kohden distributor or representative. NOTE Before contacting your NK distributor or representative for technical support, please complete a copy of the Maintenance Check Sheet (the original copy is provided at the end of the Section 4 “Maintenance”), and if possible, provide additional detailed information on the problem. Send the complete copy of the Maintenance Check Sheet to your NK distributor or representative. This will allow your NK distributor or representative to provide you with the best support. Service Manual TEC-5500 2.1