Download User Guide - Search Moves
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Contents PAGE 2 Welcome to SEARCH MOVES PAGE 3 Information in other formats PAGES 4 Contact details PAGE 5-6 How SEARCH MOVES works PAGE 7- 8 Priority Bands PAGE 9 Distribution Outlets PAGE 10 Which Properties can I bid for? PAGE 11 The Adverts PAGE 12 -14 How to express your interest in properties PAGE 15 Feedback PAGE 16 General information Welcome to SEARCH MOVES Scheme User Guide SEARCH MOVES is a sub regional choice based lettings partnership between Spelthorne Borough Council, Elmbridge Borough Council, Runnymede Borough Council, Elmbridge Housing Trust and A2Dominion. It has been created to enable people to express choice in where they want to live, including the ability to move within each partner’s area. SEARCH MOVES gives you more choice about the type of property and the area you want to live in. In the past your Council or Housing Association decided where and when you would be offered a home. Now you will have the chance to choose the type of property and the area in which you want to live. You will be able to see an advert of the properties which are available to rent, which you can express an interest in by way of ‘bidding’ which will be explained in full later on in this user guide. SEARCH MOVES is working in partnership with LOCATA who are an organisation which specialise in choice based lettings and who work with many other organisations to offer this service. This scheme can be used for existing Council and Housing Association tenants as well as households who are living with family, have a private rented tenancy or other forms of occupation and are on a Housing Register of one of the partner’s of SEARCH MOVES. These applicants will be known as HOMESEEKERS or TRANSFERS. In future the Council will not contact you to advise you have been nominated to a particular property. From now on, you will need to look at the adverts of properties that are available for rent, which will be advertised on a fortnightly basis through a ‘Freesheet’ or on the SEARCH MOVES Website. You need to look at these adverts fortnightly and decide whether you are interested in a property and whether you can bid based on the picture icon in the advert. This includes things like bed size, property type such as house, flat, maisonette, bungalow, or whether the property is suitable for people with mobility problems (picture icons are explained later in this guide). Once you are registered on one of the SEARCH MOVES partners’ Housing Register your application will be assessed into one of five bands, A to E, with Band A being the highest priority. Within each band there is a priority order. For Band A priority is based on the date the application was given this award. Bands B – E are based on the registration date of the application. You will need to bid for a property if you want to be considered for it and how you do this will be explained later in this guide. The applicant with the highest banding and priority within this banding will normally be invited to view the property and may view with other shortlisted applicants. In each ‘freesheet’ and on the website you will be able to see how homes advertised previously were let and the level of priority the successful bidder had and how long they waited for a new home. When you see this information it may help you decide on whether to expand or change your choice of property type e.g. House, Flat or Area. Choice Based Lettings will not create any more properties but simply offers a choice to applicants and gives a realistic picture of availability. The Scheme User Guide is a publication of Locata Housing Services Ltd. Editorials, photos and illustrations can only be published by permission of the publisher (all rights reserved). Page 2 • SEARCH MOVES scheme user guide Publisher: Locata Housing Services Ltd Editor: Diana Martin POWERED BY