Download systemhound (TM) User's Guide

Contents
1: SETUP AND CONFIGURATION OF THE SYSTEMHOUND SERVER .............................................. 6
Server pre-requisites ................................................................................................................................ 6
Upgrading to systemhound v4.................................................................................................................... 6
Installing the systemhound server .............................................................................................................. 6
2: INSTALLING SYSTEMHOUND CLIENTS.................................................................................. 12
User Machine pre-requisites......................................................................................................................12
The Install Wizard ...................................................................................................................................12
Using login scripts ...................................................................................................................................17
Deployment via Drive Imaging Software.....................................................................................................17
Deployment via InstallShield© silent install ................................................................................................18
Manual Install.........................................................................................................................................18
Auditing Stand Alone Machines .................................................................................................................20
3: VIEWING THE INVENTORY REPORTS USING THE SYSTEMHOUND WEBSITE ......................... 22
Hardware Summary Report ......................................................................................................................22
Hardware Change Report .........................................................................................................................24
Detailed Hardware Report ........................................................................................................................26
Master Software Report ...........................................................................................................................27
Individual Application Report ....................................................................................................................29
Software Report for an Individual Machine ..................................................................................................30
Software Change Report ..........................................................................................................................31
4: THE CENTRAL CONFIGURATION TOOL .................................................................................. 33
Introduction ...........................................................................................................................................33
Changing the data collection intervals ........................................................................................................33
Setting additional data collection schedules.................................................................................................35
Configuring Application Reporting ..............................................................................................................35
Automatic un-installation of client software .................................................................................................35
User Defined Fields .................................................................................................................................36
5: THE EXPORT WIZARD ........................................................................................................... 40
Exporting data........................................................................................................................................40
Exporting data using the command line ......................................................................................................43
6: THE WEBSITE MAINTENANCE TOOL...................................................................................... 45
Deleting machines...................................................................................................................................45
Deleting duplicate systemhound ID’s..........................................................................................................47
Adding Notes..........................................................................................................................................47
Hiding software and adding licences owned.................................................................................................48
Changing the systemhound look................................................................................................................49
7: THE CUSTOM SOFTWARE TOOL AND CUSTOMIZING YOUR SOFTWARE DETECTION .............. 50
Program Files scanning ............................................................................................................................50
Using the Custom Software Tool................................................................................................................51
8: UNINSTALLING SYSTEMHOUND ........................................................................................... 57
Uninstalling clients with the Install Wizard ..................................................................................................57
Uninstalling clients with the Central Configuration Tool .................................................................................59
Uninstalling the systemhound server..........................................................................................................60
Manually uninstalling clients .....................................................................................................................60
9: TROUBLESHOOTING ............................................................................................................. 61
10: FAQ’S ................................................................................................................................. 65
General .................................................................................................................................................65
Installation and Clients ............................................................................................................................66
Hardware and Software Inventory .............................................................................................................67
systemhound User’s Guide
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