Download Quick Start & Troubleshooting Guide

I MPORTANT I NFORMATION
Thank you for purchasing a Packard Bell computer!
This guide has been designed to introduce you to the features of your computer and assist in your computing experience. It
will also help you maintain your computer and troubleshoot in case you encounter a problem.
To make the most of your computer, Packard Bell recommends you perform the actions described below before you start
working with your computer.
Packard Bell Recovery Management
If you should ever encounter a problem with your computer and the troubleshooting steps included in the Quick Start &
Troubleshooting Guide did not help fix it, you can run the Packard Bell Recovery Management program. This will restore your
computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data for
later retrieval (see page 47 for details).
Packard Bell Updater
To ensure that your computer has the latest updates for drivers and software, please use the Packard Bell Updater program as
soon as you have configured an Internet connection (see page 19 for details).
Packard Bell InfoCentre
To discover more about your computer, please make sure you check Packard Bell InfoCentre, the electronic user‘s
guide installed on your computer. You need to update the guide at least once online (see page 20 for details).
Packard Bell Website
Remember to visit www.packardbell.com often! Check out the Support section; it contains up-to-date information, help,
drivers and downloads. Visit store.packardbell.com to discover our accessories, then buy online or locate a store near you!
Packard Bell Support
Make sure you write down your computer serial number, date and place of purchase and model name
on the cover of this guide. Also, save your proof of purchase. If you call us, please write down any error
message causing the problem, and have the computer in front of you and switched on if possible.
Having these items to hand when contacting us will ensure better and quicker service.
Warranty and Contact Information
You can find information about the warranty for your computer and how to contact technical support in your computer’s
Warranty Guide.
Important Information - 3