Download Extend360 User Guide

Fiberlink Communications
Uploading the User Experience Log
The User Experience Log (located locally on your computer) captures information about your connection (for
example, when the connection was established, the speed of the connection, and so forth). This information is valuable
in diagnosing connection problems and for collecting and reporting statistics about the usage of the application.
Uploading the User Experience Log sends this information to a server at Fiberlink for use by the Help Desk.
To upload your User Experience Log, follow these steps:
1.
Click the Updates menu located at the top of the Extend360™ Application screen.
2.
Click the Upload User Experience Log menu option. This uploads your User Experience Log from your
computer to a server on your corporate network. Status messages are displayed in the Messages field at the
bottom of the Extend360™ Application screen.
Note: You must be connected to the Internet in order to upload your User Experience Log.
Help Menu
The Help Menu provides the following options:
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Index
Activity Log
Message History
About Extend360™
Compliance Results
Help Caption (if your Help Desk has sent a message)
WiFi Help
Viewing the Online Help
The Online Help feature provides detailed information about using Extend360™. Help for using your wireless
networking or WiFi connection is now separated into a special standalone help menu so you can quickly access
information from that menu item.
You can read the Online Help sequentially or use the Index to jump to a specific topic.
Note:
If you are using Extend360™ in languages other than English, your Online Help will have a table of
contents and search capabilities, but no index.
To view Online Help, follow these steps:
1.
Click the Help menu at the top of the Extend360™ application window.
2.
Click Index. Online Help is displayed in a separate window.
Extend360 1.4.5 User Guide
08/30/06
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