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The top, bottom, right, and left edges of images are trimmed slightly on a connected TV. Turn up the volume (p. 24). When you record sound with [Micref Level] (p. 55) set to [Low], the recorded sound may be difficult to hear. Playing back images stored on memory card on other devices The image appears distorted on the 4:3 TV. Images cannot be played back or the memory card is not recognized. The screen of this product can display recording images across the entire screen (full pixel display). However, this may cause slight trimming of the top, bottom, right, and left edges of images when played back on a TV which is not compatible with full pixel display. The playback device does not support playing back memory cards (p. 2). This happens when viewing a recorded image on a 4:3 TV. Set [TV Type] correctly (p. 59) and play back the image. Black bands appear at the top and bottom of the screen of the 4:3 TV. This happens when viewing a recorded image on a 4:3 TV. This is not a malfunction. Unable to edit. Copying/Connecting to other devices Unable to edit because of the condition of the image. A movie cannot be divided. Images are not copied correctly. A movie that is too short cannot be divided. A protected movie cannot be divided. Playback on the TV Neither image nor sound is played on the connected TV. Menu Lists Editing movies/photos on this product Table of Contents No sound or only a low volume sound is heard during playback. You cannot copy images using the HDMI cable. An AV Cable (sold separately) is not connected properly. Make sure to connect the cable to the input jack of another device (p. 43). Connecting to a computer “PlayMemories Home” cannot be installed. GB 69 Check the computer environment or installation procedure required to install “PlayMemories Home.” Index Images are not output from the HDMI OUT jack, if copyright protection signals are recorded in the images.