Download Avaya IP Softphone 2050 User Guide

Troubleshooting the IP Softphone 2050
Unable to retrieve communication server
parameters from DHCP server
Symptom:
The following message appears:“DHCP server is not available”.
Description:
A connection with the DHCP server cannot be established.
Potential causes:
•
Network down
•
DHCP server configuration error
Action:
Contact your system administrator.
Unable to connect to GXAS server
Symptom:
A message appears that connection to the GXAS server has failed.
Description:
A connection to the GXAS server cannot be established.
Potential causes:
•
Network down
•
GXAS server configuration error
•
DHCP server configuration error
Action:
Contact your system administrator.
Service denied
Symptom:
109