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Automated Attendant Status settings
5
Overview
This chapter describes how to:
•
set the Operator Status to On or Off
•
change the Operator password
•
set the Business Status
•
assign Enterprise Edge Voice Messaging Line answering
•
change the Automated Attendant Status
Setting the Operator Status
When your company Receptionist or Operator is available to respond to callers, set
the Operator Status to Yes. When your company Receptionist or designated
Operator goes for a break, lunch, or leaves in the afternoon, set the Operator Status
to No.
If the Operator Status is set to No, a caller who requests an Operator is informed the
Operator is not available, and is transferred to the Menu options to dial another
extension or leave a message.
To set the Operator Status:
1. Click the Options menu and then click Operator Settings.
The Operator Settings dialog box appears.
2. At the Attendant Available option, select Yes if the Operator is available or
select No if the Operator is not available.
3. Click the OK button.
Changing the Operator password
The Operator password can be reset to the default (67372867) at any time.
To change the Operator password:
1. Click the Options menu and then click Operator Settings.
The Operator Settings dialog box appears.
2. Select the Reset Operator Password check box.
3. Click the OK button in the next two dialog boxes to accept your changes.
P0908523 Issue 01
Enterprise Edge Voice Messaging Set Up and Operation Guide