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Troubleshooting Your Avaya 1220 IP Deskphone Table 10: Troubleshooting Virtual Office (Part 3 of 4) Displayed message Probable cause Action Permission Denied (3) Incorrect User ID entered. Enter correct User ID. Remote IP Deskphone has no Station Control Password. Notify system administrator. Incorrect User ID entered. Enter correct User ID. Attempt to log on to a remote Avaya 1220 IP Deskph one or an Avaya 2050 IP Softphone from an Avaya 1140E IP Deskphone (some restrictions apply). Go to an Avaya 1220 IP Deskph one or an Avaya 2050 IP Softphone and try again, or consult your local system administrator. Incorrect User ID entered. Enter correct User ID. Incorrect Station Control Password entered. Select Retry, and try again with the correct Station Control Password. Network problem. Notify system administrator if the problem persists. Permission Denied (4) Permission Denied (6) Server Unreachable (1) 163