Download ASUS RT-AC66W router

Transcript
RT-AC66W
Dual Band 3x3 802.11AC Gigabit Router
Quick Start Guide
E9178/ First Edition / March 2014
NOTE: For more details, refer to the user manual included in the
support CD.
Package contents
RT-AC66W
Network cable
Support CD (User Manual/utilities)
Stand
AC adapter
Quick Start Guide
Warranty card
NOTE: If any of the items is damaged or missing, contact your retailer.
A quick look
RT-AC66W Dual Band 3x3
802.11ac Gibabit Router
7 8 9
10
11
12
6
5
1
2
3
4
1) Power LED
5) 5GHz LED
9)
USB 2.0 ports
2) LAN LED
6) USB 2.0 LED
10) Reset button
3) WAN LED
7) Power (DC-In) port
11) Internet & LAN ports
4) 2.4GHz LED
8) Power switch
12) WPS button
3
NOTES:
t USB External HDD/Flash disk:
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3TB and supports read-write access for FAT16, FAT32, EXT2, EXT3,
and NTFS.
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(http://192.168.1.1 or http://router.asus.com), then in the
Network Map page's upper right corner, click the USB icon and
click Eject USB 1.
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http://event.asus.com/networks/disksupport
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http://event.asus.com/networks/printersupport
4
Positioning your wireless router
For the best wireless signal transmission between the wireless router and the
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shown in the drawing below.
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90°
45°
45°
5
Mounting to the stand
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Before you proceed
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Modem
c
OFF!
a
b
a: Unplug the AC adapter from the power outlet and disconnect it from your
cable/ADSL modem.
b: Disconnect the network cable from your cable/ADSL modem.
c: Reboot your computer (recommended).
6
WARNING! Before disconnecting the wires/cables, ensure that your
cable/ADSL modem has been turned off for at least two minutes. If your
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Wall Power Outlet
RT-AC66W
b
WAN
Modem
d
LAN
c
Power
a
Computer
Power
a: * OTFSUZPVSXJSFMFTTSPVUFST"$BEBQUFSUPUIF%$*OQPSUBOEQMVHJUUPB
power outlet.
b: Using the bundled network cable, connect your computer to your wireless
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IMPORTANT! Ensure that the WAN and LAN LEDs are blinking.
c: 6
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WAN port.
d: *OTFSUZPVSNPEFNT"$BEBQUFSUPUIF%$*OQPSUBOEQMVHJUUPBQPXFS
outlet.
7
3. Disable some settings on your computer.
A. Disable the proxy server, if enabled.
B. Set the TCP/IP settings to automatically obtain an IP address.
C. Disable the dial-up connection, if enabled.
NOTE: For more details on disabling your computer settings, refer to
Frequently Asked Questions (FAQs).
Getting started
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user interface (web GUI).
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or Safari.
a
8
b
NOTE: If QIS does not launch automatically, follow these steps to
manually launch QIS:
t0OZPVSXFCCSPXTFSLFZJOhttp://192.168.1.1 or default domain
name: http://router.asus.com and run the Quick Internet Setup (QIS)
Wizard again.
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settings to automatically obtain an IP address. For more details, refer
to the FAQs section or use the Setup Wizard in the support CD for
auto-diagnosis.
b: 5IFXJSFMFTTSPVUFST2VJDL*OUFSOFU4FUVQ2*4
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if your ISP connection type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP.
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NOTE: The auto-detection of your ISP connection type takes place
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wireless router is reset to its default settings.
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c: Assign the network name (SSID) and
security key for your 2.4GHz and
5GHz wireless connection. Click Apply when done.
d: Your Internet and wireless settings
are displayed. Click Next to continue.
e: Read the wireless network connection tutorial. When done, click
Finish.
NOTE:
You can assign a network name with up to 32 characters.
9
Frequently Asked Questions (FAQs)
After following the steps, I still cannot access the wireless router’s web
graphics user interface (web GUI) to configure the wireless router settings.
A. Disable the proxy server, if enabled.
Windows® 7/8
1. Click Start > Internet Explorer to launch the web
browser.
2. Click Tools > Internet options > Connections tab
> LAN settings.
3. From the Local Area Network (LAN) Settings
screen, untick Use a proxy server for your
LAN.
4. Click OK when done.
10
MAC OS
1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings...
2. From the Network screen, deselect FTP Proxy
and Web Proxy (HTTP).
3. Cllick Apply Now when done.
NOTE: Refer to your browser's help feature for details on disabling the
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B. Set the TCP/IP settings to automatically obtain an IP address.
Windows® 7/8
1. Click Start > Control Panel > Network and
Internet > Network and Sharing Center >
Manage network connections.
2. Select Internet Protocol Version 4 (TCP/IPv4),
then click Properties.
11
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Obtain an IP address automatically.
4. Click OK when done.
MAC OS
1. Click the Apple icon located on the top left of
your screen.
2. Click System Preferences > Network >
Configure...
3. From the TCP/IP tab, select Using DHCP in the
Configure IPv4 dropdown list.
4. Cllick Apply Now when done.
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12
C. Disable the dial-up connection, if enabled.
Windows® 7/8
1. Click Start > Internet Explorer to launch the
browser.
2. Click Tools > Internet options > Connections tab.
3. Tick Never dial a connection.
4. Click OK when done.
NOTE: Refer to your browser's help feature for details on disabling
the dial-up connection settings.
D. Close all running web browsers.
The client cannot establish a wireless connection with the router.
Out of Range:
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Authentication:
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13
Cannot find the router:
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settings.
Cannot access the Internet via wireless LAN adapter.
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router.
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If the ADSL “LINK” light blinks continuously or stays off, Internet access is
not possible - the Router is unable to establish a connection with the ADSL
network.
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Network name or encryption keys are forgotten.
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again.
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User name / Password:
admin / admin
14
IP address:
192.168.1.1
SSID:
ASUS
Where can I find more information about the wireless router?
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SUPPORT HOTLINE
Area
USA/
Canada
Hotline Number
1-812-282-2787
Support
Languages
English
Availability
Mon. to Fri.
8:30-12:00am EST
(5:30am-9:00pm PST)
Sat. to Sun.
9:00am-6:00pm EST
(6:00am-3:00pm PST)
Brazil
4003 0988 (Capital)
0800 880 0988
(demais localidades)
Português
Mon. to Fri.
9:00am-18:00
15
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the
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solutions for you to be able to responsibly recycle our products, batteries, other
components, as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information in different
regions.
REACH
$PNQMZJOHXJUIUIF3&"$)3FHJTUSBUJPO&WBMVBUJPO"VUIPSJTBUJPOBOE3FTUSJDtion of Chemicals) regulatory framework, we published the chemical substances
in our products at ASUS REACH website at
http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
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following two conditions:
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that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
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installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
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interference will not occur in a particular installation. If this equipment does
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determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
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WARNING!"OZDIBOHFTPSNPEJGJDBUJPOTOPUFYQSFTTMZBQQSPWFECZ
UIFQBSUZSFTQPOTJCMFGPSDPNQMJBODFDPVMEWPJEUIFVTFSTBVUIPSJUZUP
operate the equipment.
Prohibition of Co-location
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IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiaUJPOFYQPTVSFMJNJUTTFUGPSUIGPSBOVODPOUSPMMFEFOWJSPONFOU&OEVTFSTNVTU
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follow operation instruction as documented in this manual.
WARNING! This equipment must be installed and operated in
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least 20 cm from all persons and must not be co-located or operating in
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Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These
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Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN
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Testing for radio test suites according to EN 300 328- 2 has been conducted.
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CE Mark Warning
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radio interference, in which case the user may be required to take adequate
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Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
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Radio Frequency (RF) Exposure Information
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be used in such a manner such that the potential for human contact during
normal operation is minimized.
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Absorption Rate (“SAR”) limits when installed in speci c host products operated
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address:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
"EEJUJPOBM$BOBEJBOJOGPSNBUJPOPO3'FYQPTVSFBMTPDBOCFGPVOEBUUIF
following web
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
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ICES-003 et RSS-210.
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fonctionnement.
Informations concernant l’exposition aux fréquences radio (RF)
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fonctionnement normal.
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&RVJQNFOU-JTU
E*OEVTUSZ$BOBEBSFOEF[WPVTTVS
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
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http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得
擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現
象時,應立即停用,並改善至無干擾時方得繼續使用。
前項合法通信,指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備
之干擾。
Networks Global Hotline Information
Region
Country
Cyprus
800-92491
France
Hungary
0033-170949400
0049-1805010920
0049-1805010923
( component support )
'BY
0036-15054561
Italy
199-400089
Greece
00800-44142044
Austria
/FUIFSMBOET-VYFNCPVSH
Belgium
Norway
Sweden
Finland
Denmark
Poland
Spain
Portugal
4MPWBL3FQVCMJD
Czech Republic
Switzerland-German
Switzerland-French
Switzerland-Italian
6OJUFE,JOHEPN
Ireland
Russia and CIS
Ukraine
0043-820240513
0031-591570290
0032-78150231
0047-2316-2682
0046-858769407
00358-969379690
0045-38322943
0048-225718040
0034-902889688
00351-707500310
00421-232162621
00420-596766888
0041-848111010
0041-848111014
0041-848111012
0044-8448008340
0035-31890719918
008-800-100-ASUS
0038-0445457727
Germany
Europe
Hotline Number
Service Hours
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
09:00-17:30 Mon-Fri
14:00-18:00 Mon-Fri
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
08:30-17:30 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
Networks Global Hotline Information
Region
Country
Australia
New Zealand
+BQBO
Hotline Numbers
1300-278788
0800-278788
0800-1232787
0081-473905630
( Non-Toll Free )
,PSFB
Thailand
Singapore
Asia-Pacific
Malaysia
Philippine
India
India(WL/
NW)
Indonesia
Americas
0082-215666868
0066-24011717
1800-8525201
0065-64157917
0065-67203835
3FQBJS4UBUVT0OMZ
0060-320535077
1800-18550163
1800-2090365
0062-2129495000
-PDBM0OMZ
7JFUOBN
1900-555581
)POH,POH
USA
Canada
.FYJDP
00852-35824770
1-812-282-2787
001-8008367847
Service Hours
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:30-17:00 Mon-Fri
09:00-18:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Sat
09:00-21:00 Mon-Sun
09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
08:00-12:00
13:30-17:30 Mon-Sat
10:00-19:00 Mon-Sat
8:30-12:00 EST Mon-Fri
9:00-18:00 EST Sat-Sun
08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Networks Global Hotline Information
Region
Middle East
+ Africa
Country
Egypt
Saudi Arabia
UAE
Turkey
South Africa
Israel
Romania
Bosnia
)FS[FHPWJOB
Bulgaria
Balkan
Countries
Croatia
Montenegro
Serbia
4MPWFOJB
Estonia
-BUWJB
Lithuania,BVOBT
-JUIVBOJB7JMnius
Hotline Numbers
800-2787349
800-1212787
00971-42958941
0090-2165243000
0861-278772
*6557/00972-39142800
*9770/00972-35598555
0040-213301786
Service Hours
09:00-18:00 Sun-Thu
09:00-18:00 Sat-Wed
09:00-18:00 Sun-Thu
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Sun-Thu
08:30-17:30 Sun-Thu
09:00-18:30 Mon-Fri
00387-33773163
09:00-17:00 Mon-Fri
00359-70014411
00359-29889170
00385-16401111
00382-20608251
00381-112070677
00368-59045400
00368-59045401
00372-6671796
00371-67408838
09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
08:00-16:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
00370-37329000
09:00-18:00 Mon-Fri
00370-522101160
09:00-18:00 Mon-Fri
NOTE:'PSNPSFJOGPSNBUJPOWJTJUUIF"464TVQQPSUTJUFBU
http://support.asus.com
Manufacturer
ASUSTeK Computer Inc.
Tel: +886-2-2894-3447
"EESFTT'/P-*5&3%1&*5065"*1&*
TAIWAN
Authorised
ASUS Computer GmbH
representative in Europe "EESFTT)"3,0354533"5*/(&/
GERMANY
Authorised distributors
in Turkey
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
Tel: +90 212 3311000
"EESFTT":";"("."),&.&3#63(";$"%
/0":";"("*45"/#6CIZGI Elektronik San. Tic. Ltd. Sti.
Tel: +90 212 3567070
Address: CEMAL SURURI CD. HALIM MERIC IS
.&3,&;*
/P$%.&$*%*:&,0:*45"/#6KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN.
VE DIS TIC. A.S.
Tel: +90 216 5288888
Address: &.&,.")03%6$"%/0
4"3*(";J4"/$",5&1&*45"/#6-
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