Download Alcatel-Lucent IP Touch 4038 Wired handset Grey

Alcatel OmniPCX Enterprise
IP Touch 4068
IP Touch 4038
User manual
Introduction
How to use this guide
Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel.
Your IP Touch digital terminal has a new ergonomic layout for more effective communication.
• Actions
• Keypad
Lift the receiver.
„ A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program
2ab
5
c
jkl
ef
3d
mno
6
Numeric keypad.
your telephone,
Hang up.
Alphabetic keypad.
„ a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section,
2
„ communication is even more convenient using the audio keys (speaker, handsfree),
„ using the convenient alphabetic keypad, you can call your partys by name.
Specific key on numeric keypad.
• Navigator
Move the navigation key up, down, to the left or to the right.
To go back one level (press and release) or to return to the welcome page (press and hold) ;
during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return
to the telephone screens.
• Display and display keys
Smith John
…
• Audio keys
Partial view of display.
Speaker,
Handsfree.
Display key.
Adjustment “reduce”.
Adjustment “increase”.
• Programmable keys and icons
• Other fixed keys
Line key.
Hold and Transfer keys.
Icon corresponding to key.
MENU key.
Voice mail access key.
• Other symbols used
Means that the function is accessible from the Menu page.
Means that the function is accessible from the Perso page.
Means that the function is accessible from the Info page.
Means that the function is subject to programming. If necessary, contact your installer.
Means that the function can be accessed by pressing a programmed key - see Program the keys
for the Perso page or the add-on module.
These symbols may be supplemented by small icons or text.
3
Contents
Toc
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.
1.1
1.2
1.3
2.
p. 9
p. 9
p. 9
p. 10
p. 10
p. 10
p. 10
p. 10
p. 10
p. 11
p. 11
p. 11
p. 11
6.
7.
Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-way conference with internal and/or external partys (conference). . . . . . . . . . . .
Talk simultaneously to more than 2 correspondents . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing a call on hold (HOLD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
Answering a night or a general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manager/assistant screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling an internal party on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling a party on his/her speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a written message to an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a copy of a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a recorded message to a number/a distribution list. . . . . . . . . . . . . . . . . . . . . . .
Broadcasting a message on the speakers of a station group . . . . . . . . . . . . . . . . . . . . . . .
p. 15
p. 15
p. 15
p. 16
p. 16
p. 16
p. 17
p. 17
p. 17
p. 18
p. 18
p. 19
p. 19
p. 19
p. 19
p. 20
p. 20
p. 20
p. 20
p. 20
p. 21
p. 21
p. 21
Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22
Finding out the cost of an outside call made for an internal user from your terminal . . . p. 22
Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
7.12
7.13
7.14
7.15
7.16
7.17
7.18
p. 12
p. 12
p. 12
p. 13
p. 13
p. 13
p. 13
p. 14
p. 14
p. 14
Forwarding calls to another number (immediate forwarding). . . . . . . . . . . . . . . . . . . . . .
Forwarding your calls to your voice message service . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When you return, review your recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forwarding calls to your pager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . .
Applying a selective forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancelling all forwardings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancelling a specific forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forwarding calls when your line is busy (forward if busy). . . . . . . . . . . . . . . . . . . . . . . . .
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22
6.1
6.2
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
4.
Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
Call management screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the telephone in "handsfree" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating the speaker during a conversation (receiver lifted) . . . . . . . . . . . . . . . . . . . . .
Calling your party by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Make calls via your programmed call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call back the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . .
Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mute, so that your party cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keeping in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
2.13
3.
5.
Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Program the keys for the Perso page or the add-on module . . . . . . . . . . . . . . . . . . . . . .
Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modify the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Create, modify or consult your intercom list (max. 10 numbers) . . . . . . . . . . . . . . . . . .
Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . .
Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 23
p. 23
p. 23
p. 23
p. 24
p. 24
p. 24
p. 25
p. 25
p. 25
p. 26
p. 26
p. 26
p. 26
p. 26
p. 27
p. 27
p. 27
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28
5
Getting to know your telephone
Adjust the tilt of the screen
Receiver
„ Display and display keys
Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the
screen.
„ Indicator light
Forward icon: pressing the key next to this icon allows you to program or change the forward feature.
•
•
Receiver connected.
Appointment programmed.
Silent mode enabled.
Telephone locked.
Flashing green: incoming call.
Flashing red: alarm.
Display keys: pressing a display key activates the feature shown associated with it on the screen.
„ Navigation
OK key: used to validate your choices and options while programming or configuring.
Left-right navigator: used to move from one page to another.
h old
transfer
Up-down navigator: used to scroll through the content of a page.
r edial
Back/Exit key: to return to previous menu (short press) or return to first screen (long press); during a conversation,
provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens.
„ Welcome screens
end
Menu page: contains all features and applications accessible via the keys associated with
the words on the screen.
Perso page: contains call line keys (allowing supervision of calls) and programmable call
keys.
Info page: contains information on the telephone and the status of its features: name, telephone number, number of messages, activation
of forwar feature, appointment reminder, etc.
Socket for connecting headphones or a
handsfree/speaker unit
„ Call display
Alphabetic keypad
Incoming call.
Call in progress or outgoing call.
„ Audio keys
END key: to terminate a call.
Handsfree/Speaker Key: to make or answer a call without lifting the receiver.
• Lit in handsfree mode or headset mode (short press).
• Flashing in speaker mode (long press).
Call on hold.
Intercom/Mute key:
• During a call: press this key so that your party cannot hear you.
• Terminal idle: press this key so that you can automatically answer a call without lifting the
receiver.
To adjust the speaker or receiver volume up or down
If you get two calls at the same time, you can switch from one call
to the other by pressing the display key associated with each call.
„ Extension unit
Left-right navigator: used to check calls.
OK key: used to answer the call checked.
„ Feature keys and programmable keys
Guide key: used to obtain information on features of the 'menu' page and to program key of the 'perso' page.
An extension unit can be fitted to your telephone. This provides additional keys
which can be configured as feature keys, line keys, call keys etc.
To affix labels: push the holding strip of the unit backwards to you and lift it. Install
the label under the keypad, in the housing designed for, and place the keypad back
into position.
Messaging key to access various mail services:
If the key flashes, a new voice message or a new text message has been received.
'Redial' key : To access the 'Redial' function.
6
Hold: the call is placed on hold.
Transfer: transfer the call to another number.
1
Description of the screens
Other
„ Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator
1.1
is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or
modified via the Information key.
Welcome screens
Menu page
Perso page
Info page
Time and status icon
Date
Call forwarding icon:
Stationary: no forwarding
activated.
Rotating: forwarding activated.
Scroll bar: shows
the position on a
page.
„ Info page: contains information on the telephone and the status of its features: name, telephone number, number of
messages, activation of forwar feature, appointment reminder, etc.
Displays the content of the
page selected
„ Menu page: contains all features and applications accessible via the keys associated with the words on the screen.
From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment,
lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling
back one of the last 10 numbers or intercepting calls.
Left-right navigator:
used to move from one page to another.
Up-down navigator:
used to scroll through the content of a page.
7
Description of the screens
1
1.2
Call management screen
Date
Incoming call icon
1.3
Application screen
Date
Time and status icon
Application name
Time and
status icon
Call holding icon
Pop-up display of
functions accessible while the call is
taking place
Call in progress icon
Application
screen
Incoming call presentation screen. This screen is
temporarily displayed when a
call arrives and shows the
name and/or number of the
caller.
Events screen
„ Application screen: displays information relevant to programming or configuring the telephone.
„ Events screen: displays events connected to the programming or configuration operations in progress,
confirmation, rejection, error, etc.
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call).
When a call is in progress, use the left-right navigator to look at held or incoming calls.
Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are
directly related to the status of the call consulted. For example, the transfer function will not be available
between a call in progress or a held call and an incoming call.
Back/Exit key:
used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a number, program an appointment reminder, etc.
Calls can also be managed from the Perso page.
While the call is in progress, press the Back/Exit key and display the Perso page.
Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller
of your choice by pressing the key associated with him.
8
Using your telephone
2
Other
Making a call
2.1
5
ef
bc
3d
jkl
6
2a
2.2
5
lift the
receiver
dial the
number for
your call
bc
2a
5
jkl
ef
bc
3d
jkl
6
2a
OR
o
mn
mn
o
OR
OR
number
required
lift the
receiver
2.3
ef
3d
o
mn
6
Answering a call
OR
OR
handsfree
Paul
is calling
press the key next to the
'incoming call' icon
Using the telephone in 'handsfree' mode
OR
„ Terminal idle:
handsfree
number
required
programmable line
key
dial by name
you are in handsfree
mode
Paul
In conversation 00:23'
press and
release
you are in
conversation with the
destination number
„ Call in progress:
To make an external call, dial the outside line access code (9) before dialing your
party's number. 9 is the default code for an outside line.
Paul
In conversation 00:23'
you are in
conversation
with the
destination
number
For the attendant, dial '0' (by default).
• If the internal or outside number does not reply:
Announce - Sta
Spkr
OR
broadcast a message on
the speaker of the free
terminal
OR
Text mail
send a voice message
terminate
your call
Call Back
OR
request callback to a
busy terminal
press and release
During a conversation, you can lift the receiver without terminating the call.
Text mail
send a written
message
OR
go to next screen
9
Using your telephone
2
2.4
Activating the speaker during a conversation (receiver lifted) - Speaker.
Make calls via your programmed call keys
2.6
Helen
the speaker key flashes
Paul
In conversation 00:23'
activate speaker
(long press)
you are in
conversation
with the
destination
number
access the
'perso' page
The key is no longer lit
adjust volume
(7 levels)
Your terminal has access to a common directory of outside numbers.
deactivate speaker
(long press)
ef
bc
3d
jkl
6
2a
5
o
mn
directory
number
press and release the speaker key to switch to handsfree mode (light steady).
2.8
2.5
call the selected party
Calling from the common directory
2.7
OR
select the party you
want to call from the
programmed call keys
Redial
Calling your party by name (company directory)
Redial
OR
'redial' key
enter the name or initials or
the surname and first name
of your party
reach the 'menu'
page
select the type of search you
want (last name, last name
and first name* or initials*)
last number redial
Display of all the parties meeting the
search criteria
2.9
OR
display the
previous and
next names
OR
press the key associated
with the party to call
Call back the last caller (whose call was not answered)
caller
Callback last
modify the search
No answer
Call last caller
*Name must be entered in format name/space/first name.
10
reach the 'menu'
page
call back the last caller
Using your telephone
2
2.10
Requesting automatic callback if internal number is busy
2.13
Mute, so that your party cannot hear you
You can hear your party but he/she cannot hear you:
Call Back
Internal number is busy
callback request acknowledged
The key lights up
Paul
In conversation 00:23'
2.11
you are in
conversation with the
destination number
Answering an internal call in intercom mode
You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected
directly in handsfree mode. The screen shows the caller’s identity.
The key is no longer lit
• To activate - Terminal idle:
resume the
conversation
corresponding LED lights up
When your caller hangs up, intercom mode remains active.
• To deactivate - Terminal idle:
The corresponding LED goes out
2.12
Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.
Paul
In conversation 00:23'
you are in conversation
with the destination
number
*
OR
disable microphone
Send DTMF
to activate
The function is automatically cancelled when you hang up.
11
During a call
3
Other
Making a second call during a conversation
3.1
3.2
• A second party is trying to call you:
During a call, you can call a second person (consultation call):
h old
Menu
Perso
Perso
Paul
Paul
In conversation 00:23'
Paul
In conversation 00:23'
the first call is placed
on hold
you are in
conversation with the
destination number
Answering a second call during a conversation
Paul
is calling
you are in conversation
with the destination
number
name or no. of the caller
displayed for 3 seconds
„ Answer call displayed.
bc
2a
5
jkl
3d
ef
o
mn
6
OR
5
ef
bc
3d
jkl
6
2a
o
mn
John
In conversation 00:23
number of
name of
second party
second party
• Other methods for calling a second party
5
ef
bc
3d
jkl
6
2a
OR
John
In conversation 00:23
the first call is placed on
line key for which
hold
icon is flashing
• To return to your first caller and end the conversation in progress:
Dial the number for your call.
o
mn
Take call
Name of second party.
John
In conversation 00:23
- To access the 'Redial' function (press and hold).
- Call back on the last 10 number dialled (short press).
Paul
In conversation
key associated with the
'incoming call' icon
Programmable line key.
• To cancel your second call and recover the first:
3.3
Cons call off
John
In conversation 00:23
OR
Paul
In conversation 00:23'
Switching between calls (Broker call)
During a call, a second call is put on hold.
To alternate between calls:
John
In conversation 00:23
If you make an error, hang up: your telephone will ring and you will recover your first
call.
Paul
In conversation 00:52
key associated
with the
'incoming call'
icon
12
place your first party on
hold
OR
OR
During a call
3
3.4
Transferring a call
• To transfer your call to another number:
You are in a conference call with 2 parties. To add another party to the conference:
transfer
bc
2a
Paul
In conversation 00:23'
you are in
conversation with the
destination number
Talk simultaneously to more than 2 correspondents
3.6
5
press 'transfer'
key
jkl
3d
transfer
ef
Add
Paul
John
00:23
o
mn
6
dial the
number to be
called
5
press to perform
the transfer
ef
bc
3d
jkl
6
2a
mn
o
OR
party’s name or number
Insert
Conference
Number of participants:
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
3.5
3.7
Three-way conference with internal and/or external correspondents
(conference)
Placing a call on hold (HOLD)
• Exclusive hold:
During a call, you may place the call on hold and recover it later, on the same telephone
„ During a call, to establish a three-way conference:
h old
Conference
5
press the
“conference” key
ef
bc
3d
jkl
6
2a
mn
Conference
Paul
In conversation 00:23'
o
number of second
party
Paul
On hold
you are in conversation with
the destination number
• Press 'Hold' to recover the call on hold:
press to establish the
three-way conference
„ Cancel conference and return to first correspondant (if conference is active):
your call is placed on hold
h old
End conference
Paul
On hold
Paul
In conversation 00:23'
• Common hold:
„ Hang up on all correspondant (if conference is active):
To recover your call on any telephone in your system.
End conference
OR
Camp on
Paul
In conversation 00:23'
„ After the conference, to leave your two parties talking together:
Transfer
you are in conversation with
the destination number
your call is placed on
hold
Recover the call on hold from any telephone:
OR
Paul
In conversation 00:23'
key associated with the
'incoming call' icon
13
During a call
3
3.8
Placing an outside call on hold (parking)
3.9
Intrusion into an internal conversation
Your party’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:
Park/retrieve call
You can place an outside call on hold and recover the call on another telephone:
Barge In
Barge In
Park the call
same key to exit
• Protection against intrusion:
Paul
In conversation 00:23'
you are in
conversation
with the
destination
number
protection
Intrusion
5
press programmable
key
A parking announcement message is displayed on the screen of the parking destination
set.
• To recover the parked call:
ef
bc
3d
jkl
6
2a
o
mn
enter the number
desired
Protection is cancelled when you hang up.
Park/retrieve call
To automatically take the parked call, pick up the handset of the parking destination set.
Settings
My services
Consultation
3.10
Adjust audio volume
During a call, to adjust the volume level of the speaker or receiver:
reach the 'menu'
page
Call pick up
Park/retrieve
services
call
Paul
In conversation
OR
23'
you are in
conversation with the
destination number
If the parked call is not recovered within a preset time (default value 1 min 30), it is
transferred to the attendant.
14
adjust audio volume
Sharing
4
Other
4.1
Answering a night or a general bell
call pickup
Individual pick-up
4.3
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
Night service
• If the telephone ringing is in your own pick-up group:
When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer:
Group call pick
up
Settings
My services
Settings
reach the 'menu'
page
Consultation
4.2
My services
reach the 'menu'
page
Call pick up
Night service
services
call pickup
Consultation
Call pick up
Group call pick
services
up
• If the telephone ringing is not in your pick-up group:
Manager/assistant screening
pickup
Individual call
Screening list
Settings
My services
Consultation
System configuration allows “manager/assistant” groups to be formed, so that the manager’s calls can be directed to one or more
secretaries.
reach the 'menu'
page
• From the manager’s or assistant’s telephone:
Incoming calls are screened by a designated
person (assistant, etc.)
press
programmable
key
Call pick up
Individual call
services
pickup
bc
3d
jkl
6
2a
5
ef
o
mn
dial the
number of the
ringing
telephone
The system can be configured to prevent call pick-up on certain telephones.
press the same key to
cancel
Screening is indicated on the manager’s telephone by the icon corresponding to the
“screening” programmed key.
15
Sharing
4
4.4
Hunting groups
4.5
• Hunting group call:
Calling an internal party on his/her pager
The number called does not answer and you know that the person called has a pager:
Certain numbers can form a hunting group and can be called by dialling the group number.
bc
2a
5
jkl
5
o
mn
ef
bc
3d
jkl
6
2a
ef
3d
mn
Paging
bc
3d
jkl
6
2a
o
5
ef
mn
o
6
number called
number called
group no.
• Temporary exit from your hunting group:
hunt group
paging in progress is displayed
Exit station
Settings
My services
Your party can answer from any telephone in the system.
reach the 'menu'
page
Consultation
Additional
Exit station
services
hunt group
5
ef
bc
3d
jkl
6
2a
4.6
your group number
Answer Paging
• Return into your group:
hunt group
Answering a call on your pager
o
mn
A call on your pager can be answered from any telephone within the system.
Enter station
Settings
My services
reach the 'menu'
page
reach the 'menu'
page
Consultation
Consultation
Settings
your pager beeps
My services
Additional
Enter station
services
hunt group
ab
2
5
c
jkl
ef
3d
Radio paging
Answer Paging
bc
3d
jkl
6
2a
5
ef
o
mn
o
mn
6
your extension
number
your group number
Belonging to a group does not affect the management of direct calls. A specific
telephone within a group can always be called by using its own number.
16
Sharing
4
• The 27 standard messages are shown below:
4.7
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Calling a party on his/her speaker
Your internal party does not answer. If authorised, you can remotely activate your party’s phone:
Announce - Sta
Spkr
Paul
your party does
not answer
you are connected to the speaker on your party’s phone (if he/she
has the handsfree function)
Call me back
Call me back tomorrow
Call me back at _:_ (*)
Call back _____ (*)
Call the attendant
Call the assistant
I will call back at _:_ (*)
Use paging
Please fetch your fax
Please fetch your mail
Please cancel your forwarding
Visitors are waiting
You are expected at reception
Meeting at _:_ (*)
Meeting on ___ (*);
Meeting on ___ at _:_ (*)
Out for a while
Absent for the rest of the day
Absent, back at _:_ (*)
Absent, back on ___ at _:_ (*)
On vacation, back on ___ (*)
External meeting
External meeting, back on ___ (*)
I am in room nr __ (*)
In a meeting - do not disturb
At lunch
Indisposed
Messages to be completed using numeric keypad
Sending a copy of a voice message
4.9
4.8
15
16
17
18
19
20
21
22
23
24
25
26
27
(*)
Sending a written message to an internal correspondent
new voice
message
new text messa
Send
bc
2a
5
jkl
Text mail
3d
6
o
mn
ef
3d
o
mn
6
enter the number of
the terminal to
receive the message
Send a text mail
5
ef
bc
jkl
2a
OR
personal code
enter the first
letters of the
last name
Review
Display shows the number of new and
old messages
Predf message
xxx xxx
Text mail
Forward msg
Record your message
Exit
select a predefined message
OR
To complete
Msg to create
OR
select a predefined message to complete
Text mail
xxxxxx xxx
compose a new message
5
ef
bc
3d
jkl
6
2a
o
mn
dial the
number to be
called
Apply
complete your
message
17
OR
Spell the name
OR
#
dial by name
Send
send message
Sharing
4
Sending a recorded message to a number/a distribution list
4.10
new voice
2a
message
5
bc
3d
jkl
6
ef
Send
o
mn
personal code
Voice mail
Exit
Record your message
record message
bc
3d
jkl
6
2a
5
ef
OR
o
mn
end recording
Spell the name
#
dial by name
dial the
number to be
called
Send
OR
send message
4.11
OR
Exit
end of broadcast
Broadcasting a message on the speakers of a station group
A message not requiring an answer can be broadcast on the speakers within your broadcast group:
5
ef
bc
3d
jkl
6
2a
o
mn
speak, you have 20 seconds
OR
number of
broadcast
group
The message will only be broadcast on terminals not in use and which have a speaker.
18
Keeping in touch
5
Other
5.1
Forwarding calls to another number (immediate forwarding)
5.3
The number can be your home, portable or car phone, voice message or an internal extension (attendant, etc.).
Immediate fwd
bc
3d
jkl
6
2a
5
The light indicates that messages have been received.
ef
mn
o
dial the
number to be
called
new voice
2a
message
5
ef
bc
3d
jkl
6
o
mn
Display shows name of sender, with date,
time and ranking of message
personal code
Review
forwarding is acknowledged
Replay
OR
listen to message
OR
You can make calls, but only the destination number can call you.
5.2
When you return, review your recorded messages
Call Back
call sender of
message
5.4
Forwarding your calls to your voice message service
Erase
erase message
OR
Save
archive the message
OR
terminate consultation
Forwarding calls to your pager
Radio paging
Imm fwd to VM
Callers will thus be able to contact you while you are moving around the company:
forwarding is acknowledged
forwarding is acknowledged
press programmable
key
19
Exit
Keeping in touch
5
5.5
Forwarding your calls from the receiving terminal (“Follow me”)
5.8
Cancelling a specific forwarding
Remote forward
programmed key corresponding to type of forwarding
(group or selective)
You wish to receive your calls in your present location:
Use the “Follow me” function.
Other forwarded
Remote forward
bc
3d
jkl
6
2a
5
ef
o
mn
5.9
your extension
number
Forwarding calls when your line is busy (forward if busy)
Forward on busy
Callers will thus be able to contact you while you are moving around the company:
5
press programmable
key
5.6
ef
bc
3d
jkl
6
2a
OR
forwarding is acknowledged
o
mn
Forward
OR
your extension
number
reach the 'menu'
page
Applying a selective forwarding
Forward on bus
You can forward your primary number and your secondary number or numbers to different sets.
Settings
My services
ef
bc
3d
jkl
6
2a
5
forwarding is acknowledged
o
mn
number
receiving
forwarding
Consultation
reach the 'menu'
page
Forward service
Principal line
selection
OR
Secondary line
2a
selection
5
select the number to forward
ef
bc
3d
jkl
6
press programmable key
o
mn
number receiving
forwarding
Cancelling all forwardings
Deactivate
Deactivate
forward
OR
Program another type of
forwarding, if desired
20
bc
3d
jkl
6
2a
OR
5
5.7
Other forwarded
ef
o
mn
number
receiving
forwarding
forwarding is acknowledged
Keeping in touch
5
5.10
Do not disturb
on/off
5.12
Consulting written messages
The light indicates that messages have been received.
Do not disturb
You can make your terminal temporarily unavailable for all calls.
number of
messages received
Settings
My services
Do not disturb
locking
on/off
Leaving a recorded message for internal callers
Text mail
Fwd to text
Fwd to text
Predf message
OR
select a predefined message
Msg to create
compose a new message
To complete
select a predefined message to complete
Text mail
xxxxxx xxx
Text answer
answer with a text
message
You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.
OR
OR
call sender of message
Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their
sets when they try to call.
new text messa
Recall
Save message
OR
Apply
complete your
message
21
record message
OR
terminate
consultation
Display shows name of
sender, with date, time and
ranking of message
Next message
forwarding is acknowledged
OR
5.11
Read message
Consultation
OR
Do not disturb &
new text messa
next message
6
Managing your charges
Other
Charging your calls directly to business accounts
6.1
You can charge the cost of your outside calls to business account numbers.
Settings
My services
reach the 'menu'
page
Consultation
5
ef
bc
3d
jkl
6
2a
Business accoun
services
code
5
ef
bc
3d
jkl
6
2a
o
mn
number of
business
account
6.2
Additional
o
mn
number required
Finding out the cost of an outside call made for an internal user from
your terminal
Settings
My services
Consultation
reach the 'menu'
page
Consultation &
Charging
callbacks
informations
22
Programming your telephone
7
Other
7.1
Initializing your voice mailbox
Modify the password for your phone set
7.3
Enter your personal code, then record
your name following the voice guide
instructions
Light flashes
Settings
My set
Password
reach the 'menu'
page
Your personal code is used to access your voice mailbox and to lock your telephone.
bc
3d
jkl
6
2a
5
7.2
5
5
ef
bc
3d
jkl
6
2a
message
5
Perso options
Greeting msg
3d
6
ef
3d
6
Apply
OR
o
mn
new code
(4 digits)
ef
bc
jkl
2a
You can replace the greeting message by a personal message.
bc
jkl
2a
old code
(4 digits)
Customizing your voice greeting
No new voice
ef
o
mn
Apply
OR
o
mn
enter new
password again to
confirm
Perso greeting
o
mn
personal code
Normal prompt
Perso greeting
OR
press to return to the
default message
Accept
confirm
Voice mail
This password controls access to the programming and terminal locking functions by the
user (default password: 0000)
Exit
Greeting recording
record message
end recording
7.4
OR
Restart
re-record a message
OR
Modify the password for your voice mailbox
Replay
replay message
No new voice
2a
message
5
ef
bc
3d
jkl
6
Perso options
Admin options
o
mn
personal code
Password
My password
bc
3d
jkl
6
2a
5
ef
o
mn
#
new code
(4 digits)
As long as your voice mailbox has not been initialized, the personal code is 1515.
23
Programming your telephone
7
T Adjust ringer volume while a call arrives:
7.5
Adjusting the audio functions
OR
Paul
is calling
Settings
My set
your telephone
rings
Ringing
reach the 'menu'
page
7.6
adjusting the ringer volume:
Adjusting screen brightness (IP Touch 4038)
T Choose the tune:
Settings
My set
Contrast
Melody
reach the 'menu'
page
select the melody of your choice
(16 tunes)
T Adjusting the ringer volume:
OR
increase or decrease the contrast
Ringing level
OR
select the level of your choice:
(12 levels)
7.7
Selecting the welcome page
This function is used to choose the page displayed by default on the telephone.
T Activate/deactivate silent mode:
Settings
More options
¤ Silent mode
to deactivate
× Silent mode
to activate
T Activate/disable meeting mode (progressive ringing):
More options
¤ Progressive
× Progressive
ringing
ringing
to deactivate
select the default page
to activate
T Activate/deactivate discreet ring mode:
¤ One beep
before ringing
OR
to deactivate
¤ Three beeps
¤ One beep
before ringing
before ringing
OR
¤ Three beeps
before ringing
to activate
24
My set
Home page
Programming your telephone
7
„ Other possibilities:
Selecting language
7.8
Modify
Settings
My set
modify contents
of entry displayed
Language
reach the 'menu'
page
3d
6
5
delete
You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
o
mn
enter your
personal code
7.9
Erase
Programming an appointment reminder
7.10
ef
bc
jkl
2a
OR
Appointment
select the language of your
choice
reach the 'menu'
page
Program the keys for the Perso page or the add-on module
You can program call numbers and functions for the 'Perso' page keys and the add-on module keys.
5
Speed dial
reach the 'menu'
page
press the key you
want to program
to program a
number
3d
6
mn
o
enter time of appointment
3d
6
o
mn
dial the number of the
appointment
destination set
Services
OR
5
ef
bc
jkl
2a
ef
bc
jkl
2a
Appointment
hour
to program a
function
The 'Appointment programmed' icon is displayed on the welcome page.
• At the programmed time, your telephone rings:
„ To program a number:
Speed dial
5
ef
bc
3d
jkl
6
2a
Apply
o
mn
enter the
number
enter the name
confirm
If your calls are forwarded to another terminal, the forwarding is not applied to the
reminder call.
„ To program a function:
• To cancel your reminder request:
Services
follow informations displayed on the
screen
Appointment
Erase
reach the 'menu'
page
The 'Appointment programmed' icon disappears from the welcome page.
25
Programming your telephone
7
7.11
Identifying the terminal you are on
Modify the associated number
7.14
The number of your telephone is displayed on the 'Info' page.
The associated number can be a phone set number, the voice mail number or the pager number.
Access the Info page using the navigator.
7.12
Settings
bc
3d
jkl
6
2a
5
5
ef
bc
3d
jkl
6
2a
reach the 'menu'
page
your telephone is
locked/unlocked
o
mn
ef
Modify
o
mn
depending the displayed
informations, enter your
password or confirm
ef
bc
3d
jkl
6
2a
5
o
mn
Create, modify or consult your intercom list (max. 10 numbers)
Configuring the audio jack of your telephone
Settings
By default, the audio jack of your telephone can be used to connect a headset, handsfree kit or speaker.
Settings
My set
reach the 'menu'
page
Headset
Interphone
OR
Hands-free
OR
My services
reach the 'menu'
page
Jack plug
Loudspeaker
26
acceptance of the
programming is displayed
enter the new
associated
number
enter your
personal
code
7.15
7.13
Associate
reach the 'menu'
page
Lock / unlock your telephone
Lock
My services
follow instructions given on display
Programming your telephone
7
7.16
Installing a Bluetooth® Wireless Technology headset (matching)
- IP Touch 4068
7.18
Removing a Bluetooth® Wireless Technology headset - IP Touch
4068
Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matching
operation, the headset must be in detectable mode*.
Settings
Settings
My set
My set
Bluetooth
Bluetooth
reach the 'menu'
page
reach the 'menu'
page
Add device
My devices
Searches for Bluetooth® equipment;
wait until the type of equipment
detected and the address is displayed
display of the different equipment
matched
Add
select the equipment
to be removed
select the relevant
equipment
Delete
5
confirm your
choice
ef
bc
3d
jkl
6
2a
o
mn
acknowledgement message
and display of the headset
icon on the terminal screen
confirm your
choice
enter the pin
code of the
headset *
* Refer to the user documentation supplied with the headset.
7.17
message acknowledging the
equipment has been removed
Using a Bluetooth® Wireless Technology headset - IP Touch 4068
Refer to the user documentation supplied with the headset.
27
Compliance
howtoc
Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year,
parts and labour, counting from the date indicated on your invoice.
The invoice will be demanded if making a claim under the warranty. The warranty does not
however apply in the following cases: in the event of use that does not comply with the
instructions given in this user’s manual, faults or damage caused by natural wear, damage
resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness,
etc.), noncompliant installation or modifications or repairs carried out by people who are
not approved by the manufacturer or retailer.
Warning: never place your telephone in contact with water. To clean your telephone, you
may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.)
which may damage the plastic parts of your telephone. Never spray it with cleaning
products.
Earpiece may retain magnetic objects.
The wording is not contractual and may be subject to change. Some functions of your
telephone are controlled by a software key and the configuration of the unit.
Declaration of compliance
We, Alcatel Business Systems, hereby declare that we assume the Alcatel Advanced
Reflexes product to be compliant with the essential requirements of Directive 1999/5/CE
of the European Parliament and Council. A copy of the original of this declaration of
compliance can be obtained from your installer.
IP Touch 4068
This device complies with Part 15 of FCC rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications made to this equipment not expressly approved by
Alcatel Business Systems may void the FCC authorization to operate this equipment.
The device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency energy in SAR (Specific Absorption Rate) set by the FCC
Alcatel Business Systems, in keeping with its policy of constant product improvement for
the customer, reserves the right to modify product specifications without prior notice.
Copyright © Alcatel Business Systems. 2004. All rights reserved.
MU-R600-USAA-010440
28