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3-16 Diagnostic Tools Table 3-5 Parallel Printer Test Error Codes Error Code 401-xx 402-xx 403-xx 498-xx Description Printer failed or not connected Printer data register failed Printer pattern test failed Printer failed or not connected Maintenance and Service Guide Recommended Action The following steps apply to error codes 401-xx through 498-xx: 1. Connect the printer and re-test. 2. Check the power to the printer and re-test. 3. Install the loopback connector and re-test. 4. Check the switch on the Serial/Parallel Interface board (if applicable) and re-test. 5. Replace the Serial/Parallel Interface board (if applicable) and re-test. 6. Replace the system board and re-test.