1
Download Administering Voicemail Pro
Transcript
System Preferences: Email 5.4 Housekeeping Use the Housekeeping tab to: · Set the duration after which the Voicemail Pro server deletes messages and recordings automatically. · Set the default playback order of messages. The following are the different categories of messages that the housekeeping settings apply to: · New messages This status is applied to messages where neither the header nor the message content has been played. · Old messages This status is applied to messages where the user has played the message content but has not marked the message as saved. · Saved messages This status is applied to messages that have been marked as saved by the user. · Unopened messages This status is used for messages where, in Intuity emulation mode, the user has played the message header but has not played the message content. · New recordings This status is used for recordings that have not been played. · Old recordings This status is used for recordings that have been played. · Deleted messages This status is used for messages that have been marked as deleted through mailbox access. Note: The housekeeping deletion settings do not apply to the messages stored on an Exchange server. To set the housekeeping settings 1. Open the Voicemail Pro Client application and connect to the voicemail server. 2. From the Administration menu, select Preferences > General. 3. Click the Housekeeping tab. 4. Under Delete after, set the time, in hours, after which you want the respective messages to be deleted automatically. A value of 0 disables automatic deletion. The actual deletion is performed during the next idle period, that is, when there are no calls to or from the voicemail server. 5. Under Playback Order, set the order of playback for the respective message types. The available options are First inFirst out (FIFO) and Last in-First out (LIFO). FIFO is the default option. 6. Click OK. 7. Click Save and Make Live and select Yes. Administering Voicemail Pro IP Office 8.1 Page 177 15-601063 Issue 8b (Tuesday, December 11, 2012)
