Download Compaq CQ10-550 Specifications
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Getting Started Mini Downloaded from LpManual.com Manuals © Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: June 2010 First Edition: May 2010 Document Part Number: 605302-002 Downloaded from LpManual.com Manuals Product notice Software terms This guide describes features that are common to most models. Some features may not be available on your computer. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase. For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller). Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii Downloaded from LpManual.com Manuals iv Safety warning notice Downloaded from LpManual.com Manuals Table of contents 1 Welcome Finding information ............................................................................................................................... 2 2 Getting to know your computer Top ....................................................................................................................................................... 4 TouchPad ............................................................................................................................ 4 Lights ................................................................................................................................... 5 Keys ..................................................................................................................................... 6 Front .................................................................................................................................................... 7 Right side ............................................................................................................................................ 8 Left side ............................................................................................................................................... 9 Display ............................................................................................................................................... 10 Bottom ............................................................................................................................................... 11 3 HP QuickWeb (select models only) Enabling HP QuickWeb ..................................................................................................................... 12 Starting HP QuickWeb ....................................................................................................................... 13 Identifying the QuickWeb LaunchBar ................................................................................................. 14 Identifying the QuickWeb control icons .............................................................................. 14 Identifying the QuickWeb LaunchBar icons ....................................................................... 14 Identifying the QuickWeb notification icons ....................................................................... 15 Configuring the network ..................................................................................................................... 17 Starting Microsoft Windows ................................................................................................................ 17 Turning HP QuickWeb on and off ....................................................................................................... 17 4 Networking Using an Internet service provider (ISP) ............................................................................................ 19 Connecting to a wireless network ....................................................................................................... 19 Connecting to an existing WLAN ....................................................................................... 19 Setting up a new WLAN network ....................................................................................... 21 Configuring a wireless router ............................................................................ 22 Protecting your WLAN ....................................................................................... 22 5 Keyboard and pointing devices Using the keyboard ............................................................................................................................ 23 Using the action keys ......................................................................................................... 23 Using pointing devices ....................................................................................................................... 25 Setting pointing device preferences ................................................................................... 25 v Downloaded from LpManual.com Manuals Using the TouchPad .......................................................................................................... 25 Navigating ......................................................................................................... 25 Selecting ........................................................................................................... 26 6 Maintenance Inserting or removing the battery ........................................................................................................ 27 Replacing or upgrading the hard drive ............................................................................................... 29 Removing the hard drive .................................................................................................... 29 Installing a hard drive ......................................................................................................... 30 Adding or replacing memory modules ................................................................................................ 31 Updating programs and drivers .......................................................................................................... 36 Routine care ....................................................................................................................................... 36 Cleaning the display .......................................................................................................... 36 Cleaning the TouchPad and keyboard .............................................................................. 36 7 Backup and recovery Recovery discs ................................................................................................................................... 37 Performing a system recovery ............................................................................................................ 38 Recovering using the dedicated recovery partition (select models only) ........................... 38 Recovering using the recovery discs ................................................................................. 39 Backing up your information ............................................................................................................... 39 Using Windows Backup and Restore ................................................................................ 39 Using system restore points .............................................................................................. 40 When to create restore points ........................................................................... 40 Create a system restore point ........................................................................... 40 Restore to a previous date and time ................................................................. 40 8 Customer support Contacting customer support ............................................................................................................. 41 Labels ................................................................................................................................................. 41 9 Specifications Input power ......................................................................................................................................... 43 Operating environment ....................................................................................................................... 43 Index ................................................................................................................................................................... 44 vi Downloaded from LpManual.com Manuals 1 Welcome After you set up and register the computer, it is important to take the following steps: ● Set up HP QuickWeb—Immediately access your music, digital photos, and the Web without launching your main operating system. For more information, refer to HP QuickWeb (select models only) on page 12. ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 18. ● Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to Finding information on page 2. ● Get to know your computer—Learn about your computer features. Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 23 for additional information. ● Create recovery discs—Recover the operating system and software to factory settings in case of system instability or failure. For instructions, refer to Backup and recovery on page 37. ● Find installed software—Access a list of the software preinstalled on the computer. Select Start > All Programs. For details about using the software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's Web site. 1 Downloaded from LpManual.com Manuals Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Quick Setup poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the computer ● How to protect the computer ● How to care for the computer ● How to update the software Help and Support ● Operating system information To access Help and Support, select Start > Help and Support. ● Software, driver, and BIOS updates ● Troubleshooting tools NOTE: For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● How to access technical support Regulatory, Safety, and Environmental Notices ● Regulatory and safety information To access the notices, select Start > Help and Support > User Guides. ● Battery disposal information Safety & Comfort Guide ● Proper workstation setup, posture, health, and work habits To access this guide: ● Electrical and mechanical safety information Select Start > Help and Support > User Guides. – or – Go to http://www.hp.com/ergo. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer. 2 HP Web site ● Support information To access this Web site, go to http://www.hp.com/ support. ● Ordering parts and finding additional help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the device Chapter 1 Welcome Downloaded from LpManual.com Manuals Resources For information about Limited Warranty* Warranty information To access this warranty: Select Start > Help and Support > HP Warranty. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions a printed HP Limited Warranty is provided in the box. In countries/ regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/ orderdocuments or write to HP at: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA; Hewlett Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy; Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Please include your product name, warranty period (found on your serial number label), name and postal address. Finding information Downloaded from LpManual.com Manuals 3 2 Getting to know your computer Top TouchPad Component 4 Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer Downloaded from LpManual.com Manuals Lights Component (1) (2) (3) Description Caps lock light Mute light Wireless light ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device, a wireless wide-area network (WWAN) device, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. Top Downloaded from LpManual.com Manuals 5 Keys Component 6 Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with an arrow key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Arrow keys Scroll the page up or down, or when pressed in combination with the fn key, move to the beginning or end of the document. (6) Action keys Execute frequently used system functions. Chapter 2 Getting to know your computer Downloaded from LpManual.com Manuals Front Component Description (1) Enable airflow to cool internal components. Vents (2) NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speaker Produces sound. Front Downloaded from LpManual.com Manuals 7 Right side Component (1) (2) (3) Description Digital Media Slot Power light Power switch Supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● When the computer is off, slide the switch to turn on the computer. ● When the computer is on, slide the switch briefly to initiate Sleep. ● When the computer is in the Sleep state, slide the switch briefly to exit Sleep. ● When the computer is in Hibernation, slide the switch briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 4 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. (4) USB ports (2) Connect optional USB devices. (5) RJ-45 (network) jack and cover Connects a network cable. (6) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 8 Chapter 2 Getting to know your computer Downloaded from LpManual.com Manuals Left side Component Description (1) Power connector Connects an AC adapter. (2) AC adapter light ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to external power. (3) External monitor port Connects an external VGA monitor or projector. (4) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (5) Drive light Blinking white: The hard drive is being accessed. (6) USB port Connects an optional USB device. (7) Audio-out (headphone) jack/Audioin (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. NOTE: When a device is connected to the jack, the computer speakers are disabled. Left side Downloaded from LpManual.com Manuals 9 Display Component Description (1) WWAN antennas* (2) (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. To use the webcam: ● Select Start > All Programs > HP > HP Media Suite > HP Camera. – or – ● (5) Internal microphone Select Start > All Programs > Arcsoft WebCam Companion 3 > WebCam Companion 3.exe. Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the area immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 2 Getting to know your computer Downloaded from LpManual.com Manuals Bottom Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. Bottom Downloaded from LpManual.com Manuals 11 3 HP QuickWeb (select models only) After completing the Windows setup the first time you turn on the computer, the QuickWeb setup screen appears. HP QuickWeb is an optional, instant-on environment that is separate from the main operating system. QuickWeb allows you to access the following applications without the need to first start Windows. ● Web browser ● Chat ● Skype (select models only) ● Web e-mail ● Web calendar ● Music Player ● Photo Viewer NOTE: For additional information about using QuickWeb, refer to the QuickWeb software Help. Enabling HP QuickWeb Follow the on-screen instructions to enable QuickWeb. After you have enabled QuickWeb, the QuickWeb Home screen appears whenever you turn on the computer. NOTE: To turn on or turn off HP QuickWeb, refer to the section Turning HP QuickWeb on and off on page 17. 12 Chapter 3 HP QuickWeb (select models only) Downloaded from LpManual.com Manuals Starting HP QuickWeb 1. Turn on the computer. The HP QuickWeb Home screen appears. 2. Click an icon on the QuickWeb Home screen to launch an application. NOTE: When the HP QuickWeb Home screen first appears, it displays an automatic timer above the Start Windows icon. If you do not move your mouse, or press a key for 15 seconds, the computer starts Microsoft Windows. For more information on the QuickWeb timer and changing the timer settings, refer to the HP QuickWeb software Help. Starting HP QuickWeb Downloaded from LpManual.com Manuals 13 Identifying the QuickWeb LaunchBar The QuickWeb LaunchBar contains the QuickWeb control icons (1), LaunchBar icons (2), and the notification icons (3). Identifying the QuickWeb control icons Icon Function Launches the Windows operating system. Shuts the computer down. Returns to the QuickWeb Home screen. Identifying the QuickWeb LaunchBar icons Icon Function Launches the Web browser. You can browse and search the Web, open bookmarks, and create links to your favorite Web sites. Launches the Chat application. Chat is the instant messaging (IM) program that allows you to chat with friends on multiple instant messaging programs simultaneously. Launches Skype (select models only). Skype is the preinstalled Internet calling software that allows you to have a conference call or video chat. You can also chat with one or more people at a time. Launches Web e-mail so you can view your recent e-mail, check for new e-mail, and configure your e-mail account. Launches the Web calendar so you can schedule and manage your activities using your favorite online calendar program. 14 Chapter 3 HP QuickWeb (select models only) Downloaded from LpManual.com Manuals Icon Function Launches the Music Player so you can quickly browse and manage your music collection by artist, album, song, genre, or playlist. Supported music formats include .mp3 files. Launches the Photo Viewer. You can view your favorite photos and albums and manage your photo collection. Supports .bmp, .gif, .jpg, and .png file types. Identifying the QuickWeb notification icons Icon Function When a USB drive is inserted, the File Manager window containing a USB icon appears. Click the USB icon to open the File Manager window. Right-click the USB icon to open a menu to safely remove the device. Indicates that the network is connected. Click the network icon to open the Network dialog box. Indicates that the network is disconnected. Launches the Volume Control dialog box. Launches the Settings panel. Use the Settings panel to modify the following QuickWeb settings: ● Set date and time ● Configure network connections ● Manage power settings ● Manage QuickWeb applications ● Restore QuickWeb Identifying the QuickWeb LaunchBar Downloaded from LpManual.com Manuals 15 Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is running on battery power, the icon appears as only a battery. The state of charge is indicated by the color of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) Downloaded from LpManual.com Manuals Configuring the network You can set up a wireless connection in QuickWeb using the HP QuickWeb Configuration Tool. To access this tool: 1. Click the Settings icon in the system tray. 2. Select Network, and then select the Enable Wi-Fi check box. For more information on setting up a wireless connection using QuickWeb, refer to the software Help. Starting Microsoft Windows 1. Turn on the computer. The HP QuickWeb Home screen appears. 2. 3. Click the Start icon , at the far left of the QuickWeb LaunchBar. Click Yes in the Windows dialog box. NOTE: Clicking Make Windows your default Power On experience in this dialog box turns off QuickWeb. To turn on QuickWeb, refer to Turning HP QuickWeb on and off on page 17. NOTE: If QuickWeb has been activated, it will start every time you turn on your computer. To start Microsoft® Windows, you must either wait until the automatic timer counts to zero after 15 seconds, or click the Start Windows icon in the QuickWeb Home screen. For more information on the QuickWeb timer and changing the timer settings, refer to the HP QuickWeb software Help. Turning HP QuickWeb on and off 1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool. The QuickWeb dialog box is displayed. 2. Select the Status tab. 3. Select the Enable or Disable check box to turn on or turn off QuickWeb. 4. Click OK. Configuring the network Downloaded from LpManual.com Manuals 17 4 Networking NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer supports two types of Internet access: 18 ● Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to an existing WLAN on page 19 or Setting up a new WLAN network on page 21. ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, refer to the HP Notebook Reference Guide. Chapter 4 Networking Downloaded from LpManual.com Manuals Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place. The following features will help you set up a new Internet account or configure the computer to use an existing account: ● Internet Services & Offers (available in some locations)—This utility assists with signing up for a new Internet account and configuring the computer to use an existing account. To access this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in some locations)—These icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations: ◦ You already have an account with an ISP. ◦ You do not have an Internet account and want to select an ISP from the list provided within the wizard. (The list of ISP providers is not available in all regions.) ◦ You have selected an unlisted ISP, and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings. To access the Windows Connect to the Internet Wizard and instructions for using it, select Start > Help and Support, and then type Connect to the Internet wizard in the Search box. NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (a wireless wide area network (WWAN) device) ● Bluetooth device For more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Connecting to an existing WLAN 1. Turn on the computer. 2. Be sure that the WLAN device is on. Using an Internet service provider (ISP) Downloaded from LpManual.com Manuals 19 20 3. Click the network icon in the notification area, at the far right of the taskbar. 4. Select a network to connect to. 5. Click Connect. 6. If required, enter the security key. Chapter 4 Networking Downloaded from LpManual.com Manuals Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have. The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. Connecting to a wireless network Downloaded from LpManual.com Manuals 21 Configuring a wireless router For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions. NOTE: It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router. When the computer successfully connects to the Internet, you can disconnect the cable, and then access the Internet through your wireless network. Protecting your WLAN When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access. For information on protecting your WLAN, refer to the HP Notebook Reference Guide. 22 Chapter 4 Networking Downloaded from LpManual.com Manuals 5 Keyboard and pointing devices Using the keyboard Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The icons on the f1 through f12 keys represent the action key functions. To use an action key, press and hold this key to activate the assigned function. NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility. If this feature is disabled in Setup Utility, you must press fn and an action key to activate the assigned function. Icon Key Description f1 Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. f2 Decreases the screen brightness level incrementally when you hold down this key. f3 Increases the screen brightness level incrementally when you hold down this key. f4 Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard. The switch screen image key can also alternate images among other devices that are receiving video information from the computer. f5 Plays the previous track of an audio CD or the previous section of a DVD or a BD. Using the keyboard Downloaded from LpManual.com Manuals 23 Icon Key Description f6 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD. f7 Stops playback. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally when you hold down this key. f10 Increases speaker volume incrementally when you hold down this key. f11 Mutes or restores speaker sound. f12 Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up. 24 Chapter 5 Keyboard and pointing devices Downloaded from LpManual.com Manuals Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines. NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function. Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Using pointing devices Downloaded from LpManual.com Manuals 25 Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. 26 Chapter 5 Keyboard and pointing devices Downloaded from LpManual.com Manuals 6 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated. The battery release latches (2) automatically lock the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. 1. Slide the battery release latches (1) to release the battery. Inserting or removing the battery Downloaded from LpManual.com Manuals 27 2. 28 Remove the battery from the computer (2). Chapter 6 Maintenance Downloaded from LpManual.com Manuals Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system. Removing the hard drive 1. Save your work and shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Unplug the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. NOTE: For more information, refer to the previous section, Inserting or removing the battery on page 27. 6. Remove the vanity cover: a. Slide the inner release latch (1) to loosen the vanity cover. b. Pull away the vanity cover (2). 7. Remove the 4 hard drive screws (1). 8. Pull the hard drive tab (2) to the right to disconnect the hard drive. Replacing or upgrading the hard drive Downloaded from LpManual.com Manuals 29 9. Lift the hard drive (3) out of the hard drive bay. Installing a hard drive 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left until the hard drive snaps into place. 3. Replace the 4 hard drive screws (3). 4. Replace the vanity cover: a. 30 With the battery bay toward you, position the vanity cover at a 45–degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). Chapter 6 Maintenance Downloaded from LpManual.com Manuals b. Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 5. Replace the battery. 6. Turn the computer right-side up, and then reconnect external power and external devices. 7. Turn on the computer. Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer, beneath the removable vanity cover. The memory capacity of the computer can be upgraded by replacing the existing memory module in the memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system. 1. Save your work and shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Unplug the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. NOTE: For more information, refer to the section Inserting or removing the battery on page 27. Adding or replacing memory modules Downloaded from LpManual.com Manuals 31 6. Remove the vanity cover: a. Slide the inner release latch (1) to loosen the vanity cover. b. Pull away the vanity cover (2). 7. Loosen the 2 memory bracket screws (1). 8. Remove the memory bracket (2). 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. 32 Chapter 6 Maintenance Downloaded from LpManual.com Manuals b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. Adding or replacing memory modules Downloaded from LpManual.com Manuals 33 11. Replace the memory bracket (1). 12. Tighten the 2 memory bracket screws (2). 13. Replace the vanity cover: a. 34 With the battery bay toward you, position the vanity cover at a 45–degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). Chapter 6 Maintenance Downloaded from LpManual.com Manuals b. Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Adding or replacing memory modules Downloaded from LpManual.com Manuals 35 Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available. Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. 36 Chapter 6 Maintenance Downloaded from LpManual.com Manuals 7 Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a computer failure: ● Creating a set of recovery discs (Recovery Manager software feature) ● Backing up your information ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery (from the partition or recovery discs) Recovery discs HP recommends that you create recovery discs to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery partition tools. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs. NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub. Guidelines: ● Purchase high-quality DVD-R, DVD+R, or CD-R discs. DVDs have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs are required. NOTE: Read-write discs, such as CD-RW, DVD±RW, and double-layer DVD±RW discs, are not compatible with the Recovery Manager software. ● The computer must be connected to AC power during this process. ● Only one set of recovery discs can be created per computer. Recovery discs Downloaded from LpManual.com Manuals 37 ● Number each disc before inserting it into the optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. ● Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer. Recovering using the dedicated recovery partition (select models only) On some models, you can perform a recovery from the partition on the hard drive, accessed by clicking Start or pressing the f11 key. This type of recovery restores the computer to its factory condition without using recovery discs. To restore the computer from the partition, follow these steps: 1. Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. – or – ● 38 Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (HP Recovery)” message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Chapter 7 Backup and recovery Downloaded from LpManual.com Manuals Recovering using the recovery discs 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. 3. Follow the on-screen instructions. Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Guidelines: ● Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to Using system restore points on page 40. ● Store personal files in the Documents library and back up this folder periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. Using Windows Backup and Restore Windows Backup and Restore allows you to back up individual files or back up the entire computer image. Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Backing up your information Downloaded from LpManual.com Manuals 39 Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. You also can create additional restore points to provide increased protection for your files and settings. When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the computer is functioning optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 40 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. Chapter 7 Backup and recovery Downloaded from LpManual.com Manuals 8 Customer support Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Serial number label—Provides important information, including the following: Component (1) Product name Contacting customer support Downloaded from LpManual.com Manuals 41 Component (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description (select models only) Have this information available when you contact technical support. The serial number label is located inside the battery bay of your computer. ● Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is located under the vanity cover of the computer. To access this certificate in your computer, refer to the “Replacing or upgrading the hard drive” section. ● Regulatory label—Provides regulatory information about the computer, including the following: ◦ Information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device, a wireless wide-area network (WWAN) device, or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. ◦ The serial number of your HP Mobile Broadband Module (select models only). The regulatory label is located under the vanity cover of the computer. To access the regulatory label in your computer, refer to the “Replacing or upgrading the hard drive” section. 42 Chapter 8 Customer support Downloaded from LpManual.com Manuals 9 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input power Rating Operating voltage 19 V dc @ 1.58 A - 30W Operating current 1.58 A NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The computer operating voltage and current can be found on the system regulatory label under the vanity cover of the computer. Operating environment Factor Metric U.S. Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Temperature Relative humidity (noncondensing) Input power Downloaded from LpManual.com Manuals 43 Index A AC adapter light 9 action keys decrease screen brightness 23 Help and Support 23 identifying 6 increase screen brightness 23 next track 24 play, pause, resume 24 previous track 23 stop 24 switch screen image 23 volume down 24 volume mute 24 volume up 24 wireless 24 arrow keys, identifying 6 audio-in (microphone) jack, identifying 9 audio-out (headphone) jack, identifying 9 B backing up customized window, toolbar, and menu bar settings 39 personal files 39 battery bay 11 battery release latches 11 battery, replacing 27 buttons left TouchPad 4 right TouchPad 4 C caps lock light, identifying 5 components bottom 11 display 10 44 Index Downloaded from LpManual.com Manuals front 7 left-side 9 right-side 8 top 4 connector, power 9 D Digital Media Slot, identifying 8 drive light 9 E esc key, identifying 6 external monitor port 9 F f11 38 fn key, identifying 6 full system recovery 37 H hard drive installing 30 removing 29 headphone (audio-out) jack 9 I input power 43 integrated webcam light, identifying 10 internal microphones, identifying 10 Internet connection setup 21 ISP, using 19 J jacks audio-in (microphone) 9 audio-out (headphone) 9 RJ-45 (network) 8 K keys action 6 arrow 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing 31 microphone (audio-in) jack, identifying 9 mouse, external setting preferences 25 mute light, identifying 5 O operating environment 43 P pointing devices, setting preferences 25 ports external monitor 9 USB 8, 9 power connector, identifying 9 power light, identifying 8 power switch, identifying 8 product name and number, computer 41 Q QuickWeb configuring the network 17 control icons 14 Home screen 13 LaunchBar icons 14 notification icons 15 setting up 12 starting 13 starting Windows 17 turning off 17 turning on 17 QuickWeb software 12 R recovering a program or driver 37 recovering from the dedicated recovery partition 38 recovering from the recovery discs 39 recovery discs 37 Recovery Manager 37, 38 recovery partition 37 recovery, system 38 regulatory information HP Mobile Broadband Module serial number 42 regulatory label 42 wireless 42 restore points 40 RJ-45 (network) jack, identifying 8 slots Digital Media 8 security cable 8 speaker, identifying 7 supported discs 37 system failure or instability 37 system recovery 38 system restore points 37, 40 T TouchPad buttons 4 using 25 TouchPad zone, identifying 4 U USB ports, identifying 8, 9 using system restore 40 V vents, identifying 7, 9 W webcam light, identifying 10 webcam, identifying 10 Windows applications key, identifying 6 Windows logo key, identifying 6 wireless antennas, identifying 10 wireless light 5 wireless network (WLAN), equipment needed 21 wireless network, connecting 19 wireless router, configuring 22 wireless set up 21 WLAN connecting 19 protecting 22 WLAN antennas, identifying 10 WWAN antennas, identifying 10 S security cable slot, identifying 8 serial number label 41 serial number, computer 41 setup of WLAN 21 Index Downloaded from LpManual.com Manuals 45 Downloaded from LpManual.com Manuals