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Table of Contents Table of Contents Chapter 1: Introduction.............................................................................1 Introducing the Salesforce1 Platform...............................................................................2 Salesforce1 Platform Features...........................................................................................2 Introducing the Salesforce1 Apps.....................................................................................3 Getting Around in Salesforce1.........................................................................................5 What about the Other Mobile Apps?...............................................................................9 Chapter 2: About This Book....................................................................11 How Do I Begin?...........................................................................................................12 About the Sample Scenario............................................................................................12 About Acme Wireless.....................................................................................................12 Chapter 3: Setting Up Your Work Environment........................................15 Install the Enhanced Warehouse Data Model...............................................................16 Download the Salesforce1 App......................................................................................16 Chapter 4: Configuring Salesforce1..........................................................17 Defining Which Users Can Use Salesforce1..................................................................18 About Notifications........................................................................................................19 Try It Out: Enable Notifications....................................................................................20 Tell Me More: Approval Request Notifications.................................................20 About Offline Access in Salesforce1...............................................................................21 Chapter 5: Customizing the Salesforce1 Navigation Menu........................25 About the Salesforce1 Navigation Menu........................................................................26 Try It Out: Configuring the Salesforce1 Navigation Menu...............................27 Test Out the Salesforce1 Navigation Menu.......................................................28 Tell Me More: The Salesforce1 Navigation Menu........................................................29 Chapter 6: Customizing How Your Data Shows Up in Salesforce1.............31 How Page Layouts Work in Salesforce1........................................................................32 Rethinking Your Page Layouts for Mobile.........................................................33 Try It Out: Create a Custom Page Layout for the Mobile Technicians Profile................................................................................................35 i