Download Blackberry 6700 BOOKLET User guide
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Contents 6 Maintenance 67 Maintenance and Cleaning .......................................................................................................................................... 68 General Precautions................................................................................................................................................. 68 Cleaning the Printer ................................................................................................................................................. 69 Routine Maintenance ............................................................................................................................................. 79 Periodic Maintenance ............................................................................................................................................. 89 Billing and Usage Information ................................................................................................................................. 103 Ordering Supplies ............................................................................................................................................................ 104 Locating the Serial Number ............................................................................................................................... 104 Consumables ............................................................................................................................................................ 104 Routine Maintenance Items .............................................................................................................................. 105 Customer Replaceable Units.............................................................................................................................. 105 When to Order Supplies ....................................................................................................................................... 105 Viewing Printer Supply Status ........................................................................................................................... 106 Recycling Supplies .................................................................................................................................................. 106 Moving the Printer .......................................................................................................................................................... 107 7 Troubleshooting 109 General Troubleshooting ............................................................................................................................................. 110 Printer Does Not Turn On .................................................................................................................................... 110 Printer Resets or Turns Off Frequently........................................................................................................... 110 Printing Takes Too Long ...................................................................................................................................... 111 Document Prints From Wrong Tray ................................................................................................................ 111 Document Fails to Print ....................................................................................................................................... 112 Printer is Making Unusual Noises .................................................................................................................... 112 Automatic 2-Sided Printing Problems ............................................................................................................ 112 Date and Time are Incorrect ............................................................................................................................. 112 Paper Jams ........................................................................................................................................................................ 114 Locating Paper Jams ............................................................................................................................................. 114 Clearing Paper Jams .............................................................................................................................................. 116 Minimizing Paper Jams ........................................................................................................................................ 126 Troubleshooting Paper Jams ............................................................................................................................. 128 Clearing Staple Jams ............................................................................................................................................. 129 Print-Quality Problems .................................................................................................................................................. 132 Controlling Print Quality ...................................................................................................................................... 132 Solving Print-Quality Problems.......................................................................................................................... 134 Getting Help ...................................................................................................................................................................... 137 Control Panel Messages ....................................................................................................................................... 137 Using the Integrated Troubleshooting Tools ............................................................................................. 139 PhaserSMART Technical Support..................................................................................................................... 141 CentreWare Internet Services ........................................................................................................................... 141 More Information ................................................................................................................................................... 142 A Specifications 143 Printer Configurations and Options ........................................................................................................................ 144 Phaser 6700 Color Printer User Guide 5