Download Canon IMAGERUNNER 2525 User`s guide
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Cause 2 TCP/IP network is not properly set up. Remedy Check the following: • Confirm that the IPv4 addresses are properly set up. If the IPv4 addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating. • Confirm that the IPv6 addresses are properly set up. After checking the settings of the router, set <Use Stateless Address> to ‘On’ to confirm whether you can obtain an address. If the IPv6 addresses were set using DHCPv6, confirm that DHCPv6 is operating. NOTE Your computer may not be able to recognize the machine even though the IP address settings are appropriate. This problem may be resolved by delaying the startup of network communications for the machine. (See “Setting Startup Time,” on p. 7-3.) Cause 3 The computer that is printing is not properly set up. Remedy Check the following: Troubleshooting • Confirm that the proper printer driver is installed. If you are printing from Windows, each computer must have a printer driver installed. For instructions on how to install printer drivers, see the Printer Driver Installation Guide or Mac Printer Driver Installation Guide. (See Chapter 3, “Accompanying CD-ROMs,” in the User’s Guide.) • Confirm that the correct printer is set as the output destination for the computer that is printing. Check the output destination in [Control Panel] (Windows) or [System Preferences] (Macintosh). For more information, see the Windows Printer Driver Guide or the Mac Printer Driver Guide. 8 8-6 Cause 4 The name of the file being printed is too long. Remedy Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/ XP/Vista/7/Server 2003/Server 2008) sends jobs either under the name of the application software used for printing or under the file name. However, a job name longer than 255 characters cannot be sent to the machine. To correct this problem, rename the file with a shorter name. Cause 5 The IP address of the computer sending data (print or fax jobs) to the machine is not permitted by the settings for [IP Address Range Settings] on the IPv4 or IPv6 Settings screen. Remedy Check the settings for [IP Address Range Settings] on the IPv4 or IPv6 Settings screen. (See “Setting the IP Address Range,” on p. 6-21.) Cause 6 An error message is displayed on the touch panel display of the machine. Remedy After confirming the error message, see Chapter 6, “Troubleshooting,” in the Reference Guide and perform the necessary operations according to the error message displayed. Identifying and Isolating Problems