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Acer Aspire 1310 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw SERVICE CD PART NO.: VD.A0307.001 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 1310 service guide. Date II Chapter Updates Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. III Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. V VI Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Chapter 2 System Utilities 27 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Chapter 3 Machine Disassembly and Replacement 31 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Removing the Memory/HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Disassembling the LCD Module-14.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Disassembling the LCD Module-15.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .43 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .43 Chapter 4 Troubleshooting 45 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .47 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 VII Table of Contents Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Chpater 5 Jumper and Connector Locations 59 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Chapter 6 FRU (Field Replaceable Unit) List 61 Aspire 1310 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Appendix A Model Definition and Configuration 70 Appendix B Test Compatible Components 71 Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . .72 Appendix C Index VIII Online Support Information 75 77 Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T Moblie AMD Athlon XP1800+/ XP1900+, or higher processor T VIA KN266+VT8235 chipset T 2 memory slots supporting 266MHz DDR, upgradeable to 2GB T High capacity, Enhanced-IDE hard disk T Microsoft Windows XP operating system T The 14.1” or 15.0” display panel provides a large viewing area for maximum efficiency and easeof-use. The thin-film transistor (TFT) Low Voltage Differential Signaling (LVDS) supports extended graphics array (XGA), enabling 16.7 million colors at 1024X768 resolution. T 3D graphics support. T Supports simultaneous display between LCD and CRT display. T S-video for output to a television or display device that supports S-video input. T “Automatic LCD dim” feature that automatically selects the best setting for the display in order to conserve power. T Dual display capability Display Multimedia T Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive) T 14.1” or 15.0” TFT XGA LVDS panel T Built-in stereo speakers T Audio input and output jacks Connectivity Chapter 1 T Built-in10/100 Mbps Ethernet connection T Built-in 56Kbps fax/data modem T 2 universal serial bus (USB 2.0) ports T IEEE 1394 port T 802.11b wireless LAN (optional) 9 Human-centric design and ergonomics T All-in-one design (incorporating hard drive, optical drive and floppy disk drive) T Rugged, yet extremely protable, construction T Stylish appearance T Full-size keyboard with 4 programmable launch keys T Comfortable palm rest area with well-positioned touchpad Expansion T Upgradeable memory modules and hard disk T PC card slot enables a range of add-on options Keyboard and Pointing Device T 88/90key Windows keyboard T Ergonomically-centered touchpad pointing device T One type III or type II PC Card slot (PCMCIA and CardBus) T One IEEE 1394 port T One RJ-11 modem jack (V.90, 56K) T One RJ-45 network jack (Ethernet 10/100) mbs T One DC-in jack T One parallel port (ECP/EPP compliant) T One S-video TV-out port T One external monitor port T One headphone-out jack (3.5mm minijack) T One microphone-in jack (3.5mm minijack) T Two Universal Serial Bus (USB 2.0) ports I/O Ports 10 Chapter 1 System Block Diagram 5 4 3 2 1 SYSTEM B LO C K D IA G R A M PCI . .CLOCK CK-GEN A M D Proces sor(SocketA ) DC/DC ICS950902 P3,4 P2 M ax1632,M ax1717 P25,P24 D CTRL PO W ER IN DATA CTRL ADDR DATA ADDR TV E NCO DER TV P16 LCD/INV CO NN CD-ROM P17 H/W MO NITO R 200/266MHZ 2' nd FAN P21 P7 C V-LINK 266MB/s UltraDMA 100/133 PCI BUS REQ/GNT 4 S uperSouth VIA P16 REQ/GNT1 VT8235 USB CO NN P21 T HERMA L DIODE I N DD R DIMM P5,6 LVDS P11 HDD B att ery Charger P23 DD R DIMM Tw ister-K N B VT8372 S3 Savage8 P11 C D INTA# (VGA) P11 CRT 19V I N 5V, 3V,CPUCORE VCC etc. USB 2 .0 P21 INTD# PCM CIA O Z6912 P8,9,10 P13 AD21 REQ/GNT2 INTC,(A)# 1394 TSB43AB21 AD23 P CM C IA : I NTD,R EQ1,G NT1,AD21 1394 : -INTC,R EQ 2,G NT2,AD23 P18 B B Audio Am plifier TPA0212 AM C97 Sm artAM C (20468-21) AC'97 Link Pri mary P12 EC/KBC PC 87570 MO DEM DAA R J11 P22 Sl ot0 P13 SIO PC 87393 P14 P14 1394 COP18 NN PCB Stacker: LPT Port P16 TOP GND I N1 I N2 VCC BOT FDD P12 P20 SM ARTDAA (20463-11)P22 A R J45 P18 5 Chapter 1 Touch Pad P16 L SI 80227 Keyboar d P20 B IO S 0.5 oz 1 oz 1 oz 1 oz 1 oz 0.5 oz A FAN P21 P20 P18 4 3 2 1 11 Board Layout Top View 4 3 TX2 4 7 8 3 QD3 D23 D24 QD4 QS24 QD23 QS25 QE3 QR6 QS26 QS27 QV3 QS29 QS2: H QR21 QD33 QS39 QS3: QD31 QD32 QS38 QS37 QE21 QS8 QS9 QD8 QS: QD9 QD22 QS2 QS21 QR3 QS22 QS3 QS23 QS4 D D QS41 FNJ6 FNJ3 QV2 QE6 QS7 QS5 QE4 QE2 QR22 QD29 QS36 QD2: QE: QD2 DO3 DO2 DO4 9 D21 E7 6 S7 S9 S6 QS31 QS32 QS33 QS34 QS35 QE8 QE7 QD27 QE9 P P J QD28 QS42 QM5 J J P QR27 FNJ5 M7 7 2 QD26 QS28 D5 S3 M6 D4 D27 D26 D3 S2 M5 S5 TX3 D32 QS6 QR28 QD39 QS46 QR2: QE23 QD3: QD42 QD41 QD43 QD44 QD45 QE25 QD47 QR32 IPMF21 QS48 S45 QS53 QD49 QD52 QS54 QD53 D229 5: 59 61 58 D216 D217 28 QM21 D218 10 DPO: 59 DQ4 DQ3 D236 4 S5: 5 D243 11 QD65 D286 QD72 D328 R28 S317 E34 E36 E38 M51 M52 2 QR38 7 13 P P KTQLS2 FNJ27 3 D439 D438 21 E39 D437 21 2 D436 S327 S328 S332 S333 D441 S32: S331 FNJ25 QS58 QS59 QD71 QM23 D365 D392 FNJ21 R25 S313 R27 R26 R29 P P 9: D432 D43: 99 S294 D413 SQ66 S286 SQ67 D398 SQ68 S287 S288 D399 SQ69 D424 D418 R24 H J H J H J H J H J SQ71 56 FNJ23 D416 V24 D41: D421 S312 E32 E35 2 2 12 S272 S293 D384 D385 D386 D387 D388 D389 D38: D372 D371 244 243 S296 V23 QD73 55 6 S295 S298 S299 S29: S2:1 SQ72 P QR36 SQ57 SQ56 D39: D393 S518 2 QS5: QS62 2 FNJ: SQ47 D348 D363 D362 D347 S267 QD64 QD6: QS61 S285 V26 S329 QD69 QD66 QD67 SQ32 D285 SQ46 D346 D361 SQ54 S2:2 21 QM22 SQ45 D329 D383 D381 S268 D364 D345 D343 D382 SQ31 SQ2: SQ29 SQ43 D342 D37: D379 D2:9 D2:3 SQ55 S256 D2:8 D327 D341 D33: S264 D338 S255 SQ37 KQ2 QS57 QR34 QR35 S92 S93 S94 S:6 D255 S91 S98 S99 S:7 SQ53 S265 S269 S26: S271 SQ49 D366 D367 D359 D35: S266 D299 SQ26 SQ27 S238 SQ42 FNJ8 IPMF24 QD63 J H SQ7 SQ8 D254 D2:7 D2:1 SQ3: D394 D244 D238 S64 V6 D237 D239 D23: D241 D242 S8: SQ: S96 SQ9 QD68 QD5: QD61 55 IPMF25 DQ5 DQ2 3 M36 M37 D219 D228 S4: S51 D21: D221 M38 D231 M39 D232 D234 3 S55 SQ25 SQ23 SQ24 SQ38 S254 D339 M45 D272 D26: D271 M46 D289 D28: D295 M47 U57 D313 S281 D395 SQ62 S282 S283 SQ63 S284 D411 SQ64 S292 D396 E28 SQ65 D397 E29 D423 S315 D427 D426 S2:: S311 S314 S318 D428 D429 S2:7 D422 IPMF6 S26 QR7 H IPMF28 FNJ28 E41 S336 S335 S334 IPMF29 FNJ24 M35 D235 21 IPMF27 FNJ26 E3: QK2 E: H 9 S65 D417 D419 S2:3 QR37 S326 R31 D435 R2: DPO23 QS49 QR31 M3: S2:8 S2:9 QD75 H QV4 J QR5 QM: QS47 E24 M41 23 287 V25 R32 E37 D42: S319 M4: D431 S321 S324 S316 E33 QD74 QD21 35 S59 SQ6 D412 D433 S322 S323 S2:4 D425 S31: R: SQ74 D3:8 D3:9 S2:5 R9 D378 SQ61 S297 E31 S2:6 15 SQ5: V22 E2: R8 D377 D414 D3:: M49 D3:7 S28: 37 D3:5 D415 16 D36: SQ6: D3:4 D29: D442 SQ73 U59 M48 D3:2 D3:1 D344 D3:3 SQ59 S27: S261 S291 U67 SQ58 R7 E D2:6 SQ39 D331 D336 SQ48 U6: QM2 S25 8 S58 DPO21 D2:4 D373 D374 D375 D376 D354 S259 S276 U66 FNJ4 QR4 P H 6 S24 S23 QS4: QS51 QD51 22 D356 D334 U64 D34: D351 D352 S246 D333 S247 S248 S242 D2:5 F D357 SQ4: S262 D358 SQ51 S263 SQ52 D32: D332 S279 D325 D311 SQ36 QS43 DPO9 D258 S:: S216 D267 D434 S325 D291 U22 SQ22 S237 QD48 QD4: QS52 36 D249 D24: S7: S89 V7 S228 S229 S232 S233 D284 E G M42 D251 S71 S73 S74 S75 S77 S78 S79 S82 S83 S84 S86 S87 S88 S9: D256 S:3 S:4 S:9 D261 S214 S215 S:8 S213 D265 S222 S223 V8 S22: U51 D7:8 U4: F U65 U62 U61 U5: S224 36 35 37 S97 S95 S:1 S219 D353 S275 U44 G D293 D312 D297 U48 U45 U49 S274 D368 D369 D391 S277 U46 U47 S278 D274 S289 S25: FNJ22 S221 U9 U8 U7 U63 S257 U53 SQ33 S243 D317 D318 D326 S23: D337 V21 D321 D322 D323 D314 D324 S249 S24: S251 S252 S253 D335 KTQLM2 S236 U55 U58 D31: D296 U56 S239 3 U52 U54 D298 SQ21 36 D349 E27 S517 S258 IPMF26 S273 D355 3 S21: U21 D2:: S241 D316 D315 SQ34 SQ35 S244 S245 DPO22 U6 D319 D282 D294 59 V9 D3:6 D278 D283 48 D275 S225 S226 S227 S231 D273 24 V: FNJ9 17 D276 2 D27: S234 S235 D288 D277 D259 D25: D262 D266 QD34 , Z3 D279 D281 D287 D292 QD62 D263 D257 R23 7 M44 D269 R22 S:2 QD58 D268 D264 S217 S218 QD59 S:5 E25 E26 S211 S212 QS55 18 D D 2 QR9 2 QD5 QM3 QD6 E9 E8 S22 QE5 5 D22 S: E6 S21 QD55 S69 S6: D252 D253 S76 S81 S85 S72 M43 QR33 S56 S54 D247 D248 QD56 QD57 QV6 QS56 QR8 QM9 DO7 SQ41 D225 IPMF23 P Z2 S57 D22: D223 S52 D226 D222 J H SQ5 IPMF22 D233 B88 22 24 26 2: 32 21 23 25 27 29 31 33 34 7 8 9 : 5 6 D224 4 3 D227 FNJ76 S48 S49 M34 D212 D213 BE BF BG 2 FNJ77 C88 QD25 QR23 QR24 QM8 IPMF7 QM7 QR25 , D215 BB BC SQ3 SQ4 BD S42 BE D9: BF D:1 D:4 BG M31 D:7 D:9 D:: M33 D214 S61 S63 S68 S66 D246 R21 QM6 Q S U V W X QD54 Z BB BC BD S53 D211 M32 D:6 S46 S47 19 O Q S U V W X Z D:8 5 4 E5 QD: QV5 M N O N D:3 QD24 5 V3 QR2 QD7 4 M2 2 D25 3 7 QS44 FNJ7 D96 S3: I K L M M2: SQ28 S44 D:2 D:5 D2:2 R6 S43 S41 D98 TX6 M29 B C D E F G H I K L SQ44 H P J P H R5 J D99 D95 S39 M28 B C D E F G H V5 B2 2 QE22 M24 33 35 37 2 3 4 5 6 7 8 9 : 21222324 25 27 29 31 26 28 2: 32 U2 34 36 R4 DPO7 C2 TX5 3 QR: QD38 P S36 S37 S38 M23 D81 M22 SQ2 DPO8 E21 O M8 H H QE24 D79 EBFU3ENC7F5!SFW;F E23 E22 2 J QR29 I9 48 D7: N D9 9 I 7 2 IPMF4 5 H M 4 3 QR26 QS45 P QD46 I: IPMF9 E QM4 QD37 D85 D89 M25 M26 IPMF8 4 QD36 D86 D92 D82 D88 D93M27 D83 D8: D94 D84 D91 S33 S32 S35 M: M21 D63 T 9 2 5 4 J S34 35 36 37 38 39 3: 41 42 43 44 45 46 47 C IPMF: QD35 27 28 29 2: 31 32 33 34 D77 D74 M 3 G L H 3 3 D64 S31 DO6 5 4 2 F K D34 B M D C E O F K G N Q S I L R D31 C S2: D38 R3 D44 D52 D49 D4: D58 D55 D56 D6: D61 D62 D76 D67 D68 D73 21 20 B D46 D87 DO5 D45 3 3 D33 D97 21 : DPO6 D37 2 2 1 E J E3 P J TX4 2 5 I6 V4 2 3 4 5 6 7 8 9 : 21 22 23 24 25 D36 B D42 D43 D39 D48 D51 D54 D57 D5: D69 D66 D75 D3: D72 4 5 3 D41 D47 D53 D59 D65 D71 E2 D28 QTX2 I7 7 3 S8 D29 4 5 2 D: D6 D7 D8 DPO4 BB T V X Z [ U W S27 BD S29 BF BC H BK BH BG BO BN BE 31 M4 M3 2 3 D78 4 J BL 9 8 6 22 BI S28 PBM 22 23 D35 M9 V2 2 D2: N E2 E4 S4 51 H IPMF2 IPMF5 DPO5 R2 DPO2 J 2 SQ211 Y IPMF3 27 D2 E3 24 36 FNJ2 1 MD 3 26 DPO3 32 SW2 23 25 P 2 6 5 P 2 14 12 1 LCD Connector 13 NS87570 Embeded Controller 2 Printer Port 14 Right Speaker Connector 3 CRT Connector 15 FDD Connector 4 USB Connector 16 Left Speaker Connector 5 1394 Connector 17 AC97 Codec smartamc cx20468-21 6 TV-Out 18 Clock generator 7 Power Jack 19 PCMCIA Connector 8 CPU Connector 20 Headphone-out Connector 9 Northbridge KN266 VT8372 21 Microphone-in Connector 10 ODD Connector 22 LAN Connector 11 HDD Connector 23 Modem Connector 12 Battery Connector Chapter 1 Bottom View 4 2 5 2 5 4 4 3 3 5 3 2 85RQ 912SQ 812SQ 722DQ 822DQ :22DQ 53EQ J 72MQ :5JNF 532DQ P H 332DQ 63EQ 412SQ 232DQ I 58SQ 48SQ F 68SQ 2 643S 974D 543S 874D 8OD 69DQ 38SQ JN 864D 764D :64D 45M 664D 35M 964D 7 53JNF 56SQ 24 174D 153S 774D 253S 943S 812DQ 75RQ 65RQ 6:QS 72 82 92 :2 7:QS 13 23 33 43 53 63 432DQ 632DQ :4 25 35 15 ::2 113 3 8:QS 22OD 9:QS ::2 25 587D :4 3 5 2 887D 987D 66JNF 487D 794S 187D :77D 694S D D 46JNF 677D ::QS 877D 777D 56JNF 6 3 15 112SQ 922DQ 132DQ 212SQ 512SQ 43EQ 312SQ 5:QS 42 52 62 73 577D 477D :8M 684S :7DQ 44JNF 16 95 :5 85 5:6D 315S 75JNF 35 12OD 367D :84S 667D 967D 66SQ 23EQ 33EQ B B B B 113 16JNF 657D 467D 984S 98M 267D 167D 26E 277D 377D 19M 494S 177D 36JNF 594S :67D 75M 8:DQ :12DQ 222DQ 712SQ 937D 85R 394S G G 65M 14JNF 74RQ 122DQ 322DQ 612SQ 65JNF 415S Z S Q V U 78M 88M 16E 784S 73JNF 912DQ 35RQ 45JNF 55JNF 26S 4:QS 22 32 J 14RQ 28M 796D 134S :24S 87JNF 8! 9! :! 12 557D :2JNF 59SQ 49SQ 89SQ 79SQ 69SQ 412DQ 18M :56D 966D 596D 496D 576D 396D 296D 196D 83U ::6D 234S 334S 356D 756D :66D :34S 644S t 2 3 46SQ 49DQ :8SQ 98SQ 19QS 19SQ 89DQ 72EQ 312DQ 9:DQ 112DQ 5:SQ 236D 136D :26D 636D 536D 166D 156D 637D 4 H 4:6D 954D 854D 754D 654D 554D 454D 354D 254D 154D :44D 944D 844D 744D 644D 544D 444D 344D 5 8Z 7! 77DQ :3RQ 93RQ 42MQ 88DQ 8VQ 7:DQ :16D 916D 816D 9:5D 126D 93U 426D 526D GB X W EB DB G 974S 947D 847D 584S 34V 457D 484S 2 874S 747D 24V 647D 357D :47D 44V 147D 347D 547D :74S :3V 63JNF 2 F;WFS!5F7CNE3UFBE FB CB 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345D 293S 455D 475D 793S 363S 565D 29QS I I :3JNF 465D 24R 753S 625D 383S 183S 435D 735D 983S 193S 1 98QS 93JNF L L P H P 43R J 53RH H J 743S 74E 93R :3R 83R 7VQ P 73R Q Q 973S :73S 483S 46M 82V 215D 473S 773S 873S ::4D 535D :5M 5:4D 3:4D 953S 853S 994D 663S 45E 83JNF P J 653S 54R S S C C 52U P H H J 72V G G 88QS 263S :15D 963S 794D 1:4D 78QS J H 63R G G 194D 553S 6:4D P 68QS 163S 615D :63S 515D 2K E E 58QS :84D 48QS 494D 394D 294D 4:4D 38QS 315D 415D 173S 273S 725D 825D 445D 545D S S 353S 894D 2:4D 3 14R :7QS 584D 884D 484D 694D 28QS 18QS 984D 55M C C 24E 87QS 57QS 284D :94D 16M 36M 26M 2 67QS 43JNF 784D 343S 594D 97QS 684D 92JNF 23JNF H H 77QS 8:4S 53U 7:4S :87D 297D 9:4S 197D 6 9 63 ::4S 54V 597D 5K 2 : 4K 86JNF 497D 53 82 72 29M 397D 39M 2:7D 34 3 :97D 6:7D 897D 832DQ 22VQ 5 4 3 96JNF 242DQ 442DQ 17JNF 311.47513DNB 732DQ 12VQ :6JNF 9 7:7D 64V 6 932DQ 3WS 2 4:7D 3:7D 9Z 5:7D 5 115S 1:7D 27JNF 4 9 697D 95R 5 797D 997D 342DQ 142DQ :32DQ 47JNF 37JNF 57JNF 1 LAN Controller L80227 6 PCMCIA Cardbus Controller oz6912T 2 S-Video TV-out Controller ch7011a-t 7 SIO Controller PC87393 3 RAM Connector 8 BIOS EEPROM 4 Modem Controller smartdaa 20463-11 9 IEEE 1394 TSR43AB21 Controller 5 Southbridge VT8235 10 RTC Battery Chapter 1 13 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View # 14 Item Description 1 Display Large liquid crystal display (LCD) provides visual output. 2 Launch keys 4 buttons that can be programmed to start frequently used applications. 3 Power button Turns the computer on and off. 4 Touchpad Touch sensitive pad that functions like a computer mouse. 5 Click buttons & scroll key Right and left buttons that provide the same functions as the buttons on a computer mouse. The scroll key scrolls the contents of a window up and down. 6 Speakers Left and right speakers deliver stereo audio output. 7 Palm rest Provides a comfortable platform for your hands when typing on the keyboard. 8 Keyboard Full-size keyboard for inputting typed data. 9 Status indicators Light emitting diodes (LED) that show the status of the computer and its componenets. 10 Latch Locks and releases the lid. 11 Wireless communication button Lights when the Wireless LAN capability is enabled. Chapter 1 Left Panel # Chapter 1 Item Description 1 Modem jack Connects the built-in fax/data modem to a phone line. 2 Network jack Connects the computer to an Ethernet 10/ 100-based network. 3 Microphone-in jack Connects an external microphone for audio input. 4 Headphone jack Connects headphones for audio output. 5 PC card eject button Press the eject button to remove a PC card for the PC card slot. 6 PC card slot The slot supports a standard Type II or Type III PC card (PCMCIA or CardBus). 7 Floppy disk drive Supports a standard 3.5” diskette. 8 Floppy disk eject button Press the eject button to remove a diskette from the floppy disk drive. 15 Right Panel # 1 Item Optical drive Description Depending on your model, the optical drive is one of the following: CD-ROM drive for reading CDs. DVD-ROM drive for reading CDs and DVDs. DVD/CD-RW combo drive for reading CDs and DVDs, and writing to CD-Rs and CDRWs. 16 2 Optical drive emergency eject hole Used to eject an optical disc when the computer is turned off. 3 Optical drive eject button Press the eject button to remove a disc from the optical drive. 4 Optical disc read indicator Light emitting diode (LED) that indicates when an optical disc is being read. Chapter 1 Rear Panel # Chapter 1 Item Description 1 Kensington lock slot For attaching a security connector. 2 DC-in jack Connects the AC adapter. 3 S-video Connects to a television or display device with S-video input. 4 IEEE 1394 port Connects IEEE 1394 devices. 5 USB ports 2 ports for connecting USB devices. 6 External display port Connects an external (VGA) display monitor. 7 Parallel port Connects a parallel device, such as a printer. 8 Ventilation slots Enable the computer to stay cool. even after prolonged use. 17 Bottom Panel # Item Description 1 Ventilation slots Enables the computer to stay cool, even after prolonged use. 2 Reset Switch Forces the computer to shut down in the event of system lockup. Note: Any unsaved data will be lost. 18 3 Battery The computer’s removable battery. 4 Battery release latch Slide and hold the latch, and then pull the battery to remove it from the unit. 5 Hard disk bay Removable cover provides access to the computer’s hard drive. 6 Memory compartment Removable cover provides access to the memory slots for upgrading the computer’s memory. Chapter 1 Indicators Your computer provides an array of six indicators located above the keyboard, in addition to two indicators positioned at the from of the palm rest area. These indicators show the status of the computer and its components. The six indicators located above the keyboard provide the following status information:. # Description 1 Caps Lock active 2 Num Lock active (Note: the keypad lock must be turned on to use the embedded numeric keypad.) 3 Scroll Lock active 4 Floppy disk drive activity 5 Hard disk drive activity 6 Optical drive activity The two indicators located at the front of the unit provide the following status information: # 1 2 Chapter 1 Battery charge: Green the AC adapter is connected and the battery is fully charged. Amber the AC adapter is connected and the battery is charging. Red the AC adapter is connected and the battery has a fault. Off the AC adapter is not connected, or the battery is not installed. Power mode: Steady green the computer is on (even if the display is turned off). Flashing green the computer is in standby mode. Off the computer is turned off, or in hibernation mode. 19 Keyboard Special keys Lock keys The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows keys, and twelve function keys (hot keys). Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard. Num lock When Num Lock is on, the embedded numeric keyboard can be used. Toggle on and off by pressing the Fn+tkeys simultaneously. Scroll lock When Scroll Lock is on, the screen toggles up or down one line at a time when the up and down cursor control keys are pressed. Note: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the Fn +u keys simultaneously. Embedded Keypad The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on the applicable keys. To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + t keys simultaneously. With the embedded keypad turned on, the following actions are possible: 20 Chapter 1 Desired Access Number keys on embedded keypad Num Lock On Num Lock On Type numbers using embedded keypad in the normal way. Cursor-control keys on embedded keypad Hold down the jkey while using the cursor keys on the embedded keypad. Hold Fn key while using cursor-control keys. Main keyboard keys Hold down the Fn key while typing letters using the embedded keypad keys. Simultaneously press the j key for for capital letters. Type letters in the normal way. Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Opens the My Computer window) + F1 (opens Help and Support) + F (opens the Find: All Files dialog box) + M (minimizes all windows) j + Windows logo key + M (undoes the minimize all windows action) + R (opens the Run dialog box) Application key This key has the same effect as clicking the right mouse button; it opens the application’s context menu. Hotkeys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys. Chapter 1 21 Hot Key Function Fn + l Decreases the display panel brightness. Fn + m Increases the display panel brightness. Fn + p Toggles the display setting between (1) the computer’s LCD panel, (2) an external display device connected to the external display port, and (3) simultaneous display on the computer’s LCD panle and an external display device. Fn + t Toggles Num Lock on and off. (Please see “Special keys”.) Fn + u Toggles the keyboard’s Scroll Lock on and off. (Please see “Special keys”.) Fn +g Toggle the sound on and off. (Mute.) Fn +{ Increases the sound volume. (Doesn’t work for an external keyboard.) Fn +} Decreases the sound volume. (Doesn’t work for an external keyboard.) NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination. Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Keyboard Ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The ergonomic design enables you to adopt a relaxed, yet very efficient, typing style. 22 Chapter 1 Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency. Touchpad Basics Use the touchpad as follows: T Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the touchpad to perform selection and execution functions. T Press the left (1) and right (3) buttons to perform selection and execution functions, just as you would use the buttons on a computer mouse. T Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to scroll up, and the bottom to scroll down. Function Left Button Righ Button Tap Execute Click twice quickly Select Click once Tap once Drag Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection. Access context menu Chapter 1 Tap twice (at the same speed as double-clicking the mouse button) Click once 23 NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the touchpad’s responsiveness. 24 Chapter 1 Launch Keys Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Keys 3 and 4 start the Launch Manager application. All four launch keys can be set by the user. To see the launch keys, run the Acer Launch Manger. # Description Email Launches your email application. Web browser Launches your Internet browser P1 User-programmable P2 User-programmable Chapter 1 25 Hardware Specifications and Configurations Processor Item Specification CPU type AMD Athlon XP (1.2G-1.8G) FSB200/266M CPU package OPGA CPU core voltage 1.75V/1.45V BIOS Item Specification BIOS vendor Phoenix BIOS Version 1.0 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package TSOP Supported protocols ACPI 1.0b,APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built-in CPU Cache size 256KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write-back System Memory Item Specification Memory controller 26 Onboard memory size 0MB DIMM socket number 2 sockets (4 banks) Supports memory size per socket 1024MB Supports maximum memory size 2GB Supports DIMM type DDR-SDRM(Double Data Rate-Synchronous Dynamic Random Access Memory) Supports DIMM Speed 266 MHz Supports DIMM voltage 3.3V Supports DIMM package 200-pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Chapter 1 Memory Combinations Slot 1 Slot 2 Total Memory 0MB 64MB 64 MB 64MB 0MB 64 MB 0MB 128MB 128 MB 64MB 64MB 128 MB 128MB 0MB 128 MB 64MB 128MB 192MB 128MB 64MB 192MB 128MB 128MB 256MB 256MB 64MB 320MB 64MB 256MB 320MB 256MB 128MB 384MB 128MB 256MB 384MB 256MB 256MB 512MB 512MB 512MB 1024MB 512MB 0MB 512MB 0MB 512MB 512MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.. LAN Interface Item Specification Chipset VIA LAN controller Supports LAN protocol 10/100 Mbps LAN connector type RJ45 LAN connector location Left side Modem Interface Item Specification Chipset CONEXANT soft modem (on board) 20463-11 Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.90 MDC Modem connector type RJ11 Modem connector location Left side Floppy Disk Drive Interface Item Vendor & model name Specification Panasonic JU-226A 243FC Floppy Disk Specifications Media recognition 2DD (720KB) 2HD (1.2MB, 3-mode) 2HD (1.44MB) Sectors/track 9 15 18 Tracks 80 80 80 Rotational speed (RPM) 300 360 300 Read/write heads 2 Encoding method MFM/FM Chapter 1 27 Floppy Disk Drive Interface Item Specification Power Requirement Input Voltage (V) +5V +/- 10% Hard Disk Drive Interface Item Specification Vendor & Model Name TOSHIBA 20G(MK20 18GAP), TITAN IBM 20G(IC25N 020ATCS0 4-0), 07N8325, CASCADE IBM 30G(IC25N 030ATCS0 4-0), 07N8326, CASCADE TOSHIBA 30GB(MK3 021GAS) NEPTUNE HGST 40GB (IC25N040 ATCS04-0 07N8327) CASCADE TOSHIBA 40GB(MK4 021GAS) NEPTUNE TOSHIBA 60GB(MK6 021GAS) NEPTUNE Capacity (MB) 20000 20000 30000 30000 40000 40000 60000 Bytes per sector 512 512 Data heads 2 3 4 4 Disks 1 2 2 2 Spindle speed (RPM) 4200 RPM 4200 RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200RPM 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 Drive Format Performance Specifications Buffer size 2048KB Interface ATA-5 ATA-5 Max. media transfer rate (disk-buffer, Mbytes/s) 216 216 Data transfer rate (host~buffer, Mbytes/s) 100 MB/ Sec. 100 MB/ Sec. 100 MB/ Sec. 100 MB/ Sec. 100 MB/ Sec. 100 MB/ Sec. 100 MB/ Sec. Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 5V(DC) +/5% 5V(DC) +/5% 5V(DC) +/5% 5V(DC) +/5% 5V(DC) +/5% 5V(DC) +/5% DC Power Requirements Voltage tolerance 5V(DC) +/5% DVD-ROM Interface Item Specification Vendor & model name DVD-ROM 8X QSI SDR-083 Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Sustained: Max 3.6Mbytes/sec Max 10.8Mbytes/sec Data Buffer Capacity 128 KBytes Interface IDE/ATAPI Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA(mode 2 form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Soft eject (with emergency eject hole) Power Requirement Input Voltage 28 +5 V +/- 5 % Chapter 1 Audio Interface Item Specification Audio Controller Conexant CX 20468-21 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source Line-in, CD, Video, AUX Voice channel 8/16-bit, mono/stereo Sampling rate 44.1 KHz Internal microphone No Internal speaker / Quantity Yes Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Video Interface Item Specification Chip vendor VIA Chip name S3 Savage 4 integrated in VT8235 Supports ZV (Zoomed Video) port No Graph interface 4X AGP (Accelerated Graphics Port) bus Maximum resolution (LCD) 1024X768 Maximum resolution (CRT) 1024X768 Video Memory ItemResolution Specification Fixed or upgradeable Fixed Video memory size 32MB/ Parallel Port Item Specification Parallel port controller VIA VT8235 Number of parallel port 1 Location Rear side Connector type 25-pin D-type connector, in female type Parallel port function control Enable/Disable by BIOS Setup Supports ECP/EPP/Bi-directional (PS/2 compatible) Yes (set by BIOS setup) Optional ECP DMA channel (in BIOS Setup) DMA channel 1 and 3 Optional parallel port I/O address (in BIOS Setup) 3BCh, 278h, 378h Optional parallel port IRQ (in BIOS Setup) IRQ7, IRQ5 Chapter 1 29 USB Port Item Specification USB Compliancy Level 1.1 OHCI USB 2.0 Number of USB port 2 Location Rear panel Serial port function control Enable/Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller OZ 6912 Supports card type Type-III/II Number of slots One type-III Access location Left side Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes (IRQ11) System Board Major Chips Item Controller System core logic VIA KN266(Twist-K)+VT8235 Super I/O controller NS PC87393 Audio controller CONEXANT CX20468-21 Video controller VIA Twist-K internal S3 Graphics Hard disk drive controller VT8235 Keyboard controller PC87570 RTC VIA KN266(Twist-K)+VT8235 Keyboard Item Specification Keyboard controller PC87570 Keyboard vendor & model name NS Total number of keypads 88/90-key Windows keys Yes Internal & external keyboard work simultaneously Yes Battery Item 30 Specification Vendor & model name Sanyo/Panasonic Battery Type Li-ion Pack capacity 4000mAH Cell voltage V/cell Number of battery cell 8 Package configuration 2 cells in series, 4 series in parallel Chapter 1 Battery Item Specification Package voltage Li-ion 14.8V/ Ni-MH 9.6V DC-AC LCD inverter Item Specification Vendor & model name Quanta 3HYA1 IV0008 Input voltage (V) 8(min.) - 20(max.) Input current (mA) - - 520(max.) Output voltage (Vrms, no load) - 660(typ.) - Output voltage frequency (kHz) 52(min.) 58(typ.) 64(max.) Output Current/Lamp lout(Min.) 2.5mA/2.8mA Vadj=0V lout(Max.) 6.3mA/6.9mA Vadj=3.2V NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system is turned on. LCD Item Specification Vendor & model name QDI QD141X1LH03 LG LP150X2-A2M1/LP150X2-A296 Samsung LTN141X8L04 Sharp LP150X1 LH82 AU B141XN04 AU B150XN01 Mechanical Specifications LCD display area (diagonal, inch) 14.1 15.0 Display technology TFT TFT Resolution XGA (1024X768) XGA (1024x768) Supports colors 262K 262K Brightness control keyboard hotkey keyboard hotkey Contrast control No No Suspend/Standby control Yes Yes Supply voltage for LCD display (V) 3.3 3.3 Supply voltage for LCD backlight (Vrms) 690 690 Optical Specification Electrical Specification AC Adapter Item Vendor & model name Specification Delta 75W ADP-75FB B(WPFC) 3P Lite-on 75W PA 1750-02Z(WPFC) 3P Input Requirements Chapter 1 31 AC Adapter Item Specification Maximum input current (A, @90Vac, full load) 2.25A @ 90Vac Nominal frequency (Hz) 47 - 63 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 100- 240 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). 1.125A @ 180Vac Output Ratings DC output voltage +18.8V~20.0V including the effects of line voltage variation, load current, ripple and noise Noise + Ripple 400mvp-p (20MHz bandwidth) for resistor load Output current 0~4A Input rated voltage 100/240V Input current 2.25A@90Vac for Delta/ 1.125@180Vac for Lite-On Dynamic Output Characteristics Turn-on delay time 3 sec. Hold up time 4 ms min. (115 Vac, input full load) Over Voltage Protection (OVP) 29 V Short circuit protection Output can be shorted without damage Electrostatic discharge (ESD) 15kV (at air discharge) 8kV (at contact discharge) Dielectric Withstand Voltage Primary to secondary 3000Vac (4242Vdc) 10mA for 1 second Leakage current 100uA max (240Vac, 60Hz) Regulatory Requirements Internal filter meets; 1. FCC class B requirements. 2. VDE 243/1991 class B requirements. 3. CISPR 22 Class B requirements. 3. VCCI class II requirements. Power Management Power Saving Mode Standby Mode Phenomenon The Sleep indicator lights up Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is invalid or not present. Hibernation Mode All power shuts off When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode The display shuts off Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. 32 Chapter 1 Power Management Power Saving Mode Phenomenon Hard Disk Standby Mode Hard disk drive is in standby mode. (spindle turned-off) Hard disk is idle within a specified period of time Environmental Requirements Item Specification Temperature Operating 0~+40 °C Non-operating -20~+60 °C (unpacked) Non-operating Non (storage package) Humidity Operating 0% to 90% RH, non-condensing Non-operating 20% to 90% RH, non-condensing (unpacked) Non-operating Non (storage package) Vibration Operating (unpacked) 5~500Hz: 1.0Grms (random) Non-operating (unpacked) 5~500Hz: 2.16Grms (random) Non-operating (packed) 5~500Hz: 2.16Grms (random) Mechanical Specification Item Specification Dimensions 319mm (W) x 260mm (D) x 33mm (H) for 14.1 inch model Weight 2.9Kg (6.4 lbs) for 14.1 inch model; 3.1KG (6.8 lbs) for 15.0 inch model I/O Ports 2 USB port, 1VGA (external monitor) port, 1 Microphone in jack, 1 Headphone out jack, 1 RJ-11 jack for modem, 1 RJ-45 jack for Ethernet, 1 PCMCIA (Type II or Type III) slot, 1 Parallel port (ECP/EPP compliant), 1DC-in jack for AC adapter, 1 S-video port, 1 IEEE1394 port Drive Bays One Material Plastic Indicators Power Mode LED, Battery Charge, Caps Lock, Num Lock, Scroll Lock, FDD activity, HDD activity, ODD activity Switch Power 330mm (W) x 267mm (D) x 35mm (H) for 15.0 inch model Memory Address Map Memory Address 00100000h-000F0000h Size Function 512 KB System BIOS 000CD000h-000C0000h VGA BIOS 000C0000h-000A0000h 128 KB Video memory (VRAM) 000A0000h-00000000h 640KB Conventional memory I/O Address Map I/O Address Function 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 Timer 1 060, 064 Keyboard controller 87570 chip select 061 System speaker Chapter 1 33 I/O Address Map I/O Address Function 040B DMA controller-1 061 System speaker 070-073 Real-time clock and NMI mask 080-08F DMA page register 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller-2 0F0-0FF Numeric data processor 66, 62 Power management controller 170-177 2nd EIDE device (CD-ROM) select 1F0-1F7 1st EIDE device (hard drive) select 378, 37F Parallel port 1 3B0-3BB Video Controller 3C0-3DF 3F0h-3F7 Standard Floppy Disk Controller 3F0-3F7 Floppy disk controller 480-48F, 4D6 DMA controller-1 CF8-CFF PCI configuration register IRQ Assignment Map Interrupt Channel Function(Hardware) IRQ00 System timer IRQ01 Keyboard IRQ06 Floppy IRQ08 CMOS/RTC IRQ09 SCI IRQ used by ACPI bus IRQ10 Audio, Modem, IRQ11 USB, CardBus controller, LAN IRQ12 Alps pointing device IRQ13 Numeric data processor IRQ14 1st EIDE device (hard disk) IRQ15 2nd EIDE device (CD-ROM drive) DMA Channel Assignment DMA Channel DRQ0 34 Function(Hardware) Reserved DRQ1 Reserved DRQ2 Floppy DRQ3 ECP printer port (LPT1) DRQ4 DMA controller DRQ5 Reserved DRQ6 Reserved DRQ7 Reserved Chapter 1 Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST. Navigating the BIOS Setup Utility There are two menu options: Startup and Exit Follow these instructions: Chapter 2 T To choose a menu option, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T Use <Tab> key to select a control. Then press <OK> button or e key to accept entries. T To change the value of a parameter, please follow the directions on each screen. If you like to assign the boot device, please go to Boot Device then use the cursor up/down keys ( wy) to select a boot device. 37 Startup The Startup screen displays a summary of your computer hardware information, and also includes basic setup parameters. After you enter BIOS, you will first see the system information on the first page, then you can use the cursor up/down keys ( wy) to select the parameter you like to change. NOTE: The screen above is for reference only. Actual values may differ. . Parameter Description Date and Time Sets the system date and time. Please use <Tab> key going to the item you like to change. Boot Device Sets the boot device of the system. The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer. 38 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Save and Exit Saves changes made and reboot the system. Exit (No Save) Discards changes made and exits the BIOS Setup Utility. Default Settings Loads default settings for all parameters. Chapter 2 39 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run Flash utility. 1. Prepare a bootable diskette. 2. Copy the Flash utilities to the bootable diskette. 3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function. System Diagnostic Diskette IMPORTANT: 1The diagnostics program we use for Aspire 1310 is not exactly the same as PQA (Product Quality Assurance), the diagnostic program we used to employ in other model. The system diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, find it on CSD website. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. The diagnostic program contains a readme file. Please read the readme file as you run the diagnostic program. 1 40 New added description. Please pay attention to it. Chapter 2 Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T small Philips screwdriver T flat head screwdriver T Philiips screwdriver T nut screwdriver tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover. T Chapter 3 41 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Cx2 Fx1 RAM Door Middle Cover Memory HDD Module Kx4 L:Fx2 R:Fx1 Fx3 Hinge Covers/ L&R Keyboard Dx4 HDD Tray Ex1 Fx1 Dx3 14.1" LCD Module Fan Ex4 Thermal Module w/ heatsink Fx6 LCD Bezel Inverter Board HDD FPC HDD Optical Drive Gx2 ODD Bracket CPU Dx1 Cx3 Cx13 Cx4 LCD Hinges Fx4 Upper Case w/ touchpad Lower Case Assy LCD Panel Lx4 Fx4 LCD Brackets Ax4 Fx4 Main Board LCD LCD Cable Fx3 Lower Case Top Cover Shielding FDD Module Jx3 FDD Holder FDD FFC Chapter 3 FDD 43 15.0" LCD Module Rx2 LCD Bezel Inverter Board Sx4 LCD Hinges Lx6 LCD Panel Lx6 LCD Brackets LCD LCD Cable Screw List Item 44 Description A Screw MBEA1001012 (Screw Nut-I/O) C Screw MM25050IL64 (MM2.5X5.0) D Screw MM25060PCI5 (MM2.5X6.0-P) E Screw MM20040ICI8 (MM2.0X4.0NYLOK) F Screw MM25040I243 (MM2.5 X4.0) G Screw MM20025ICI6 (MM2.0X2.5) J Screw MM25030ICI7 (MM2.5X3.0) K Screw MM30035I354 (MM3.0X3.5) L Screw MM20030ICI3 (MM2.0X3.0) R Screw MS20040IEJ3 (MS2.0X4.0) S Screw MM25060IL69 (MM2.5X6.0) Chapter 3 Removing the Battery Pack 1. Slide the battery latch. 2. Then remove the battery pack. Chapter 3 45 Removing the Memory/HDD Module 46 1. Remove the screws that secure the ram door. 2. Remove the ram door. 3. Prize the memory lock with fingers then remove the memory. 4. Unscrew the two screws that secure the HDD module. 5. Then remove the HDD module from the notebook computer. Chapter 3 Removing the Keyboard/LCD Module 1. Use a flat head screwdriver to prize the middle cover. Please be careful. Do not scrape the middle cover. 2. Remove the middle cover. 3. Unscrew the three screws that secure the keyboard. Next, turn over the keyboard. 4. Disconnect the keyboard connector then remove the keyboard. 5. Remove the two screws holding the right hinge cover. 6. Unscrew the screw holding the left hinge cover. 7. Remove the two hinge covers. 8. Disconect the LCD cable. 9. Remove the entire LCD module. Chapter 3 47 Disassembling the Main Unit 1. Disconnect the fan connector. 2. Remove the three screws holding the fan then remove the fan from the main unit. 3. Unscrew the five screws that secure the thermal module then remove the thermal module. 4. Use a tool to take out CPU from CPU socket. 5. Unscrew the screw holding the optical drive. 6. Next remove the optical dirve off the main unit. 7. To detach the upper cover from the main unit, first disconnect Tear the mylar from logic upper assembly. 8. Unscrew the screw that secure the upper case to the main board. 9. Remove the three screws on the rear panel. . . 10. Remove the thirteen screws on the base panel. 48 Chapter 3 11. Press the cover latch locating on the right upper corner of the upper case. 12. Then detach the upper case from the lower assembly. 13. Unscrew the four screws that secure the FDD module. 14. Disconnect the FDD FFC then remove the FDD module from the main unit. . 15. Remove the four screw nuts on the rear panel. 16. Unscrew the three screws holding the top cover shielding then remove the top cover shielding. 17. Unscrew the four screws that lock the main board. 18. Disconnect the right speaker cable. 19. Disconnect the left speaker cable. 20. Remove the main board off the lower case. 21. Tear off the EMI tape on the main board. Chapter 3 49 22. Unscrew the four screws that lock the special nuts on the main board. 50 Chapter 3 Disassembling the LCD Module-14.1 Inch 1. First, remove the six screw pads then remove the six screws as shown here. 2. Detach the LCD bezel carefully. 3. Disconnect the inverter power cable and LCD CCFT cable, then remove the inverter board. 4. Unscrew the four screws that fix the left and right hinges. 5. Remove the right and the left hinges. 6. Unscrew the four screws that fix the LCD to LCD panel. Two on each side. 7. Then take the LCD off the LCD panel. 8. Remove the four screws that lock the right and the left LCD brackets. Two on each side. 9. Tear off the LCD conductive fabric tape. . 10. Tear off the tape that fastens the LCD cable then disconnect the LCD cable. Chapter 3 51 Disassembling the LCD Module-15.1 Inch 1. First, remove the two screw pads then remove the two screws as shown here. 2. Detach the LCD bezel carefully. 3. Detach the four square screw pads. Two on each side. 4. Unscrew the six screws that fix LCD to the LCD panel; three on each side. 5. Remove the four screws that fix the left and the right hinges; two on each side. 6. Remove the left and the right hinges. 7. Disconnect the inverter board power cable and LCD CCFT cable then remove the inverter board. 8. Take the LCD off the LCD panel. 9. Unscrew the six screws holding the right and the left brackets then remove the LCD brackets. . 10. Tear off the conductive fabric tape. 11. Tear off the tape that fastens the LCD cable. 12. Then disconnect the LCD cable. 52 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws on HDD tray, two on each side. 2. Take the HDD off the HDD tray. Disassembling the Floppy Disk Drive Module 1. Remove the two screws holding the FDD holder. 2. Remove the screw that fixs the FDD holder then remove the FDD from the FDD holder. 3. Disconnect the FDD FPC. Disassembling the Optical Drive Module 1. Unscrew the two screws holding the optical bracket. 2. Then remove the optical bracket. 3. Remove the two screws that lock the ODD door. 4. Then remove the ODD door. Chapter 3 53 54 Chapter 3 Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Disassemble and assemble the unit without any power sources. 4. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power failure. (The power indicator does not go on or stay on.) “Power System Check” on page 47. POST does not complete. No beep or error codes are indicated. “Power-On Self-Test (POST) Error Message” on page 49 “Undetermined Problems” on page 57 POST detects an error and displayed messages on screen. “Error Message List” on page 50 The diagnostic test detected an error and displayed a FRU code. “System Diagnostic Diskette” on page 30 Other symptoms (i.e. LCD display problems or others). “Power-On Self-Test (POST) Error Message” on page 49 Symptoms cannot be re-created (intermittent problems). Use the customer-reported symptoms and go to “Power-On Self-Test (POST) Error Message” on page 49 “Intermittent Problems” on page 56 “Undetermined Problems” on page 57 Chapter 4 45 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See “System Diagnostic Diskette” on page 30 for details. 1. Boot from the diagnostics diskette and start the diagnostics program (see “System Diagnostic Diskette” on page 30). 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. External CD-ROM Drive Check Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program (refer to “System Diagnostic Diskette” on page 30. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 46 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Chapter 4 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page 30 for details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer: ! Numeric keypad ! External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: ! Chapter 4 “Check the Battery Pack” on page 48 47 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. 2. Run utility with the PS/2 mouse function and check if the mouse is working. 3. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. 4. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. 5. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. 6. Replace touch pad PCB. 7. If the touch pad still does not work, then replace FPC on Track Pad PCB. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time. 48 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see “Undetermined Problems” on page 57. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. Chapter 4 49 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See ““Keyboard or Auxiliary Input Device Check” on page 47 System CMOS checksum bad - Default configuration used RTC battery Real time clock error Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used “Load Default Settings” in BIOS Setup Utility. RTC batter Main baord. Invalid System Configuration Data “Load Default Settings” in BIOS Setup Utility. Main board. Operating system not found Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board. 50 Chapter 4 Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See “Power System Check” on page 47 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 47 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor shown on LCD during POST. Chapter 4 Ensure every connector is connected tightly and correctly. Main board 51 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board LCD is too dark LCD brightness cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Reconnect the LCD cable Missing pels in characters LCD cable Abnormal screen LCD Wrong color displayed Main board LCD has extra horizontal or vertical lines displayed. Indicator-Related Symptoms Symptom / Error Action in Sequence Indicator incorrectly remains off or on, but system runs correctly Main board HDD/CD-ROM active indicators cannot work HDD/CD-ROM drive Device driver Main board Power-Related Symptoms Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 47. Battery pack AC adapter See if the thermal module is overheat (Heat sink or fan). Main board The system cannot power-on. Power source (battery pack and power adapter). See “Power System Check” on page 47. Battery pack Power adapter CPU Main board The system cannot power-off. In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD. Main board 52 Chapter 4 Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged Action in Sequence See “Check the Battery Pack” on page 48. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked Main board Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings” then reboot system. RAM module Main board Check BIOS revision System can power on, but you hear two long beeps: “B--, B--” and the LCD is blank. Reinsert DIMM DIMM Main board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Action in Sequence OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound. Speaker Main board Microphone cannot work Audio driver Volume control in Windows XP Main board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation mode Action in Sequence Power option in Windows XP Hard disk drive Main board The system doesn’t enter standby mode after closing the lid of the portable computer. Driver of Power Option Properties Lid close switch in upper case Main board Chapter 4 53 Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. LCD cover switch Battery fuel gauge in Windows doesn’t go higher than 90%. Refresh battery (continue use battery until power off, then charge battery). Main board Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Action in Sequence Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Main board External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board USB does not work correctly See “System Diagnostic Diskette” on page 30 Main board Print problems. Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system. Run printer self-test. Printer driver Printer cable Printer Main board Parallel port device problems Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system. Device driver Device cable Device Main board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the keyboard cable. Keyboard Main board Touchpad does not work. Reconnect touchpad cable. Touchpad board Main board 54 Chapter 4 Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence See “System Diagnostic Diskette” on page 30. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 57. Chapter 4 55 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 56 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 47): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: ! Non-Acer devices ! Printer, mouse, and other external devices ! Battery pack ! Hard disk drive ! DIMM ! PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: Chapter 4 ! System board ! LCD assembly 57 58 Chapter 4 Chapter 5 Jumper and Connector Locations Top View CN3 CON1 TX2 7 8 4 3 QD2 DO3 DO2 QD3 DO4 D21 D23 D24 QD4 QS24 QD23 QS25 QE3 QR6 S26 QR7 H J J P QS26 QS27 P QV3 QS29 QS2: J H QR21 QD33 QS3: QS39 QD31 QD32 QS38 QS37 QE21 QS41 QS8 QS9 QD8 QS: QD9 QD22 QS2 QS21 QR3 QS22 QS3 QS23 QS4 D D FNJ6 FNJ3 QV2 H P QD28 QS42 QE6 IPMF6 QS7 QS5 9 QE4 QE2 QR22 QD29 QS36 QD2: QE: QK2 E: E7 6 S7 S9 S6 QE8 QD27 QS31 QS32 QS33 QS34 QS35 QE7 QE9 J FNJ5 M7 7 2 QD26 QM5 QS28 D5 S3 M6 D27 D26 D3 S2 D4 S5 TX3 D32 D34 QS6 QS44 QR27 QR28 QD39 QS46 QR2: QE23 QD3: QD42 QD41 QD43 QD44 D87 QE24 D85 D89 M25 M26 D86 D92 D82 D88 D93M27 D83 D8: D94 D84 D91 D95 S39 D97 D96 S3: QD45 QE25 QD47 QR32 IPMF21 QS48 S45 QS53 QD49 QD52 QS54 QD53 5: 59 61 QD55 58 D216 D217 QM21 D218 CON8 DPO: 59 DQ4 DQ3 4 5 S5: D243 CON10 D244 D238 S64 V6 D237 D239 D23: D241 D242 R26 R25 S313 R27 R28 S317 E34 E36 E38 M51 M52 D43: 2 QR38 7 U14 P P KTQLS2 FNJ27 3 D439 D438 D437 21 D436 S327 S328 S332 S333 21 2 SQ74 D442 SQ73 D441 S32: S331 2 FNJ25 QD68 QD5: QD61 QD65 QD69 D286 D418 H J H J H J R29 P P 9: D432 56 S294 D413 D416 V24 D424 R24 H J H J SQ71 S329 QD72 D328 D365 D392 FNJ21 V23 QD73 D41: D421 S312 E32 E35 2 FNJ23 S293 SQ66 D384 S286 D385 SQ67 D386 D398 D387 SQ68 D388 S287 D389 S288 D38: D399 D372 SQ69 D371 244 243 S298 S299 S29: S2:1 SQ72 JP1 S295 V26 2 6 QR36 S272 D39: D393 S518 99 P 2 SQ57 S285 55 QS5: QS62 QD64 FNJ: D285 SQ32 SQ31 SQ2: SQ46 SQ47 D348 SQ56 S267 QR34 QR35 S92 S93 S94 S:6 D255 S91 SQ29 SQ28 D361 SQ54 S2:2 21 QD6: QS61 SQ45 D329 D383 D347 KQ2 QS57 QM22 QD66 QD67 D382 D381 D346 D362 S256 D2:2 D345 D343 D363 D342 D37: D2:9 D2:3 D327 SQ55 D379 SQ37 S268 D364 D338 S255 D33: S264 D378 D2:8 SQ43 SQ42 FNJ8 IPMF24 QD63 IPMF25 SQ7 S98 S99 S:7 S96 SQ53 S265 S269 S26: S271 SQ49 D366 D367 D359 D35: S266 S238 D299 SQ26 SQ27 SQ25 SQ41 D2:7 D2:1 S296 S281 D395 SQ62 S282 S283 SQ63 S284 D411 SQ64 S292 D396 E28 SQ65 E29 D397 SQ8 D254 QS58 QS59 QD71 QM23 55 S8: SQ: J H D235 3 DQ5 D234 D236 M36 M37 D219 D228 S4: S51 D21: D221 M38 D231 M39 D232 D249 D24: SQ9 SQ3: D394 S27: M47 U57 D313 H QV4 H QR5 U4 M35 DQ2 D226 D222 SQ23 SQ24 SQ38 S254 D339 M45 D272 D26: D271 M46 D289 D28: D295 D331 D336 D34: D351 D352 D373 D374 D375 D376 QM2 QM3 E9 S25 QD21 U3 QS49 QR31 M3: 21 S326 P IPMF28 FNJ28 E41 S336 S335 S334 E3: QR4 QS4: QS51 QD51 S65 287 V25 QR37 IPMF27 FNJ26 IPMF29 FNJ24 D435 R31 DPO23 D D QM: QS47 E24 M41 23 S2:8 S2:9 QD75 FNJ4 6 S24 S23 35 S59 SQ6 D417 D419 S2:3 R32 D423 S315 D427 D426 S2:: S311 S314 S318 D428 D429 D42: S319 M4: D431 S324 QD74 D433 S322 S323 S316 S321 E37 S2:7 D422 S2:6 S2:4 D425 S31: R2: R: D412 S297 E31 S2:5 E33 SQ61 D414 E2: CON12 R9 D377 SQ5: V22 D3:8 D3:9 M49 D3:: 37 D3:5 JAPKL1 D36: SQ6: D415 D344 D3:3 SQ59 D3:4 D29: SQ39 S279 S261 SQ58 S291 S289 D3:6 U67 R8 E E D356 SQ48 U6: S276 U66 QD34 QS43 QM9 22 D2:6 D2:4 D357 SQ4: S262 D358 SQ51 S263 SQ52 S246 D333 S247 S248 D354 S259 D353 F F U65 U62 U64 D2:5 F F QR9 2 QD5 QD6 E8 S22 QE5 5 D22 S: E6 7 DO7 R7 SQ44 S7: S89 V7 D32: D332 U59 M48 D3:2 D265 S222 S223 U51 S22: D325 SQ36 D334 U61 U5: SQ22 S237 S242 QR: DPO9 D258 S:: S216 D267 D434 S325 D264 S217 S218 V8 U53 U44 S278 D3:1 SQ5 G G M42 D251 S71 S73 S74 S75 S77 S78 S79 S82 S83 S84 S86 S87 S88 D256 S9: S:3 S:4 D261 S:9 S215 S214 S:8 S213 S228 S229 S232 S233 D284 D293 D312 D297 U48 U45 U49 D7:8 QR8 E5 S21 2 QR23 QR24 QM8 IPMF7 36 S97 S95 S:1 S219 S224 U22 D298 U7 G G U4: D291 U9 U8 D274 D3:7 S28: D391 S277 S221 U63 S243 S275 V21 S25: U46 U47 S274 D368 D369 D321 D322 D323 D314 D324 D317 D318 D326 S249 S24: S251 S252 S253 D335 S257 3 KTQLM2 S236 U55 U58 D31: S23: D337 FNJ22 E27 S517 S258 D349 DPO22 IPMF26 S273 D355 U52 U54 U56 S241 S239 S244 S245 3 D275 D2:: SQ33 SQ34 SQ35 D316 D315 D294 59 S21: U21 SQ21 36 D282 D283 48 V9 U6 D319 D296 S225 S226 S227 S231 D273 D278 24 V: FNJ9 U9 D276 2 D27: S234 S235 D288 D277 D259 D25: D262 D266 D311 Z3 D279 D281 D287 D292 QD62 D263 QM6 , D269 D257 R23 7 M44 D268 E25 E26 S211 S212 QS55 QD59 S:2 36 35 37 E E S85 R22 5 4 QD25 5 V3 QD: QR2 QD7 4 M2 2 S58 DPO21 S56 S54 S69 S6: D252 D253 S76 S81 S72 M43 QR33 QD58 S57 D22: D223 S52 D225 IPMF23 P D247 S:5 22 24 26 2: 32 23 25 27 29 21 31 33 34 7 8 9 : 5 6 3 4 3 28 BE BF BG 2 Z2 D248 QD56 QD57 QV6 QS56 U6 3 QD24 2 M8 D25 3 QM7 QR25 QD48 QD4: QS52 QD46 D31 M J H TX6 Q S U V W X QD54 Z BB BC BD IPMF22 D233 B88 2 QV5 N O FNJ77 C88 TX5 M29 B C D E F G H I K L SQ3 SQ4 S42 D9: D:1 D:4 BG M31 D:7 D:9 D:: M33 D214 S61 S63 S68 S66 D246 R21 O D9 9 I QE22 M24 S36 S37 S38 D211 D212 D213 M34 S48 D:6 S49 S46 S47 M32 N , D215 D:8 E IPMF4 5 H M PJ1 H P D224 M2: D:3 T 9 4 QD38 H D229 S44 D:2 D:5 CON7 J QR29 B C D E F G H I K L M N O Q S U V W X Z BB BC BD BE BF S55 R6 D98 D227 H P J P H R5 S43 S41 FNJ76 D99 J B2 M5 D29 FNJ7 QS45 P 33 35 37 2 3 4 5 6 7 8 9 : 21222324 25 27 29 31 26 28 2: 32 U2 34 36 V5 C2 3 G L QM4 3 QR26 I9 M28 R4 DPO7 S53 D81 M22 M23 SQ2 DPO8 4 QD37 D341 S33 M21 D79 EBFU3ENC7F5!SFW;F D7: E21 5 4 2 F K 2 5 4 QD36 48 E23 E22 2 3 J IPMF9 J TX4 3 QD35 35 36 37 38 39 3: 41 42 43 44 45 46 47 D63 I: 3 3 1 E J D33 27 28 29 2: 31 32 33 34 C C IPMF8 IPMF: 2 2 M E3 P H 2 5 B C M O D R H K F E N Q I L D46 D77 D74 S35 M: D45 D64 S31 DO6 S34 D37 C C S2: R3 D49 D4: D55 D56 D61 D62 D67 D68 D73 D38 D44 D52 D58 D6: D76 CN5 B B 4 E39 21 : CN4 B B D43 D39 D51 D57 D69 D75 D3: D42 D48 D54 D5: D66 D72 D41 D47 D53 D59 D65 D71 DO5 3 S8 I6 V4 2 3 4 5 6 7 8 9 : 21 22 23 24 25 3 DPO6 E2 D28 5 I7 7 M4 M3 2 QTX2 5 2 D: D6 D7 D8 DPO4 BB V X Z T S U W Y BL S28 PBM H S29 BF S27 BD BK BH BC BO BN J BG 22 23 BE 4 D36 S32 4 D2: D78 8 6 CON5 D35 BI DPO5 9 R2 G IPMF2 IPMF5 M9 V2 3 31 N E2 E4 J 2 SQ211 DPO2 S4 2 [ IPMF3 27 D2 E3 24 36 51 FNJ2 CON3 MD 3 26 DPO3 32 SW2 CON4 25 P 2 CN2 CN1 P CON2 JAPKR1 CON3 LCD Connector U14 KBC Connector CON2 Parallel Port JAPKR1 Internal Speaker Connector (Right) CON1 VGA Port CON12 FDD Connector CN3 USB Port JAPKL1 Internal Speaker Connector (Left) CN1 1394 Port U9 AC97 Codec CN2 TV-Out U6 Clock Generator PJ1 Power Jack CON7 PCMCIA Connector U3 CPU/CPU Socket CN5 Head Phone Jack U4 Core Logic (Northbridge) CN4 Microphone Jack CON8 ODD Connector CON5 LAN Connector CON10 HDD Connector CON4 Modem Connector JP1 Battery Connector Chapter 5 59 Bottom View 643S 974D 543S 874D 8OD 68SQ 58SQ 48SQ 4 2 5 2 5 4 4 3 3 5 3 2 85RQ 912SQ 812SQ 722DQ 822DQ 75JNF :22DQ 53EQ J 72MQ P H 332DQ 63EQ 412SQ :5JNF 3 15 532DQ 35 112SQ 922DQ 132DQ 212SQ 512SQ 43EQ 312SQ 232DQ I 864D 764D :64D 45M 664D 35M 964D 7 53JNF 69DQ 38SQ 2 174D 153S 774D 253S 943S 56SQ :7DQ 75RQ 65RQ 415S 367D :84S 432DQ 632DQ 6:QS 72 82 92 :2 7:QS 13 23 33 43 53 63 :4 25 35 15 ::2 113 3 8:QS 9:QS 22OD 577D ::2 25 587D :4 5 2 887D 987D 66JNF 487D 794S 187D :77D 694S D D 46JNF 677D ::QS 877D 777D 477D :8M 377D 56JNF 66SQ 5:6D 315S 5:QS 73 U28 75M 812DQ 16 95 :5 85 B B 4:QS 42 52 62 16JNF 98M 267D 167D 26E 277D 19M 494S 177D 36JNF 594S 684S :2JNF 44JNF 33EQ 712SQ B B 113 12OD 657D 467D 984S 667D 967D :67D 46SQ 23EQ :12DQ 222DQ 612SQ 65JNF 937D 85R 394S 73JNF 8:DQ 122DQ 322DQ 45JNF 55JNF 8! 9! 22 32 J 14RQ 912DQ 35RQ 134S :24S Z S Q V U 78M 584S 34V 88M 16E 784S G G 557D H 28M 796D ::6D 2 3 63JNF 14JNF 74RQ 412DQ 18M :56D 966D 596D 496D 576D 396D 296D 196D 83U 637D 4 65M 59SQ 49SQ 89SQ 79SQ 69SQ 312DQ 9:DQ 112DQ 5:SQ 236D 136D :26D 636D 536D 166D 156D 5 8Z 7! :! 12 24V 647D 357D :47D 847D 79DQ 4:6D GB X W EB DB G C B 147D 347D 974S 947D 747D 457D 484S :3V 674D :3RQ 49DQ :8SQ 98SQ 19QS 19SQ 89DQ 72EQ 7:DQ :16D 916D 816D 9:5D 126D 93U F;WFS!5F7CNE3UFBE FB CB BB O N M L K H F E D 68M 184S 284S 257D 157D 384S 547D :74S 44V 2 874S 44R 24RQ U21 2! 74 2KJNF P 34R 59DQ 3:QS 3! 4! 5! 6! 552 84 774S 447D 93RQ 42MQ 88DQ 8VQ 99SQ 1:SQ 84RQ 365D 76M 237D 137D 89QS 99QS :27D 737D 247D 14V 563S 78SQ 88SQ 55RQ 574S 77DQ 36SQ 37SQ 57SQ 27SQ 47SQ 1:DQ 54RQ 375D 275D 175D :65D 86M 62MQ 234S 334S 356D 756D :66D :34S 644S t 87JNF 977D 687D 787D 1:QS 2:QS J 54E 2:DQ 39SQ 29SQ :9DQ 82EQ 915D 335D 726D 436D 146D 546D 946D 556D 956D 176D 542D :9QS 87DQ 97DQ H J 254S 2:6D 387D 287D 6:4S 5:4S 4:4S 3:4S 2:4S 1:4S :94S 994S 894S 827D 337D 274S 184D :33S 374D 933S 474D 833S 274D 733S 28SQ 815D 56M 66M 864S 427D 327D 227D :12 :74D 574D 564D 464D 364D 264D 164D :54D 13JNF 18SQ :4R 94R M O H :4RQ 426D 526D 954D 854D 754D 654D 554D 454D 354D 254D 154D :44D 944D 844D 744D 644D 544D 444D 344D L N 29DQ 28DQ 19DQ :8DQ 84R 74R :86D 986D 886D 786D 686D 63U K E 48DQ 38DQ 68DQ 58DQ :7SQ 97SQ 87SQ 77SQ 67SQ 18DQ 39DQ 64R 34U 217D 9:6D 8:6D 7:6D J T 17SQ :6SQ 76SQ :53S 35E 25E 15E 424S 516D 416D 316D 716D 72U 58M 73U 26S 76S J 94RQ 512DQ 612DQ 27M 385D 17M 866D 766D I 243S :4E 143S 94E 84E 843S 453S 64E 33R 33JNF 384D 265D 295D 195D 754S 9 H 912 79QS 837D 474S 615S 1:6D 5 G 85JNF 48 38 374S 674S 35JNF 3 F HJ ::DQ 927D :37D 757D 2 E H 44E 44RQ P 5:DQ 92EQ :2EQ 3:SQ 6:DQ 4:SQ 13EQ 52MQ D D 93V 964S 627D 437D 1 P 34E 5 3MND 212DQ 826D 936D 246D 746D 256D 656D 266D 4 3 3E M 764S :64S 174S 727D 537D 666D 417D 317D :17D 364S 264S 215S 2OS 25JNF 15JNF 95JNF 83V 9 :9SQ :VQ 97JNF 6:6D 117D 454S 354S 59QS 164S 917D :5E 2 566D :4JNF 75E 65E 154S 717D 617D 464S 664S 857D 957D :57D 567D 127D 564S 767D 867D 884S 194S GG 294S 527D 2E 5 3 443S P P 4 5 :43S 696D H H 622DQ :54S 95E 69QS 73V 2 366D 186D 49QS ::SQ 73 63 N 466D 934S 45RQ 554S 854S 517D 817D :96D 62EQ 4 3 744S 3XTQ 896D 63V 34RQ J 226D 9:SQ 85E F F 346D 846D 456D 376D 856D 23V 7 P 326D 626D 336D :36D 14U :3U 2MND 3 2 H 616D 57 476D 53V 112 47M 485D 314S 734S 33U 996D :44S 654S 95 :5 82 72 38M :76D 444S 344S 244S 144S 844S 944S 3:6D 37M 65R 926D 92U 48M 386D 486D 586D 876D 976D 2 712DQ 216D :7M 836D 446D :46D 434S 634S 276D 94JNF 43V 68 78 895D 2:5D 1:5D :95D 995D 57M 624S 724S 33V 84JNF 23U 15RQ :2U 13U 8:SQ 25RQ 7:SQ F F 43U 26 16 954S U26 57 67 124S 224S 77M 44 34 97M 24U t 8: 7: P 78DQ 21 4:DQ 2:SQ :45D 155D RR :55D 165D 214S 55R H J 8:5D 67DQ 463S 763S 373S 863S 673S 573S Q Q 425D 225D 325D 525D 135D 925D :25D 235D :35D 145D 835D 935D 745D 945D 845D 645D 755D 955D 855D 655D J J :14S 914S 87M ::5D 185D 7:3S :75D 6:3S 975D 885D 5:3S 4:3S 3:3S 2:3S 6:SQ 422DQ U24 595D 3:5D 4:5D 7:5D 324S 824S 924S 34 44 932 6Z 7 5:5D 116D 125S 915S 525S 625S 75R 2UC 7 522DQ 6:5D 7Z 2 524S 736D 646D 534S 834S 544S E E 985D 114S 395D JJ 3K 7:4D 8:4D 9:4D 115D :OD 785D 883S 783S 683S 583S 635D 54JNF L L K K :85D 64JNF 52 285D 34 :5 5Z :93S 1:3S 9:3S ::3S J 86SQ 96SQ 64RQ I I 585D 8:3S 495D 67M 814S 795D 714S 695D 614S 514S 414S 593S 493S 4 425S 225S 725S 325S :15S 74JNF U22 72 57 K K 5 BT1 693S :6M 875D 4Z 993S 685D R R 965D 893S 13V 34 JN F 2 45R :2V 675D 245D 39QS 775D 555D 865D 575D 96M 765D JN 793S 715D 3:DQ 35R 255D 665D F H P P J H 9VQ 15R 25R 92V 393S 24 283S 383S 355D 475D 98DQ 99DQ 565D 29QS I I 753S 625D J :83S 345D 293S 455D U20 P :8QS 125D 93JNF L L 535D :3JNF 465D P H P 43R J 53RH H J 74E 743S 93R :3R 83R 7VQ 73R Q Q 973S :73S 483S 46M 183S 435D 735D 983S 193S G G 363S 55E 473S 773S 873S ::4D 82V 215D 83JNF 963S 98QS 5:4D 163S 615D :63S 515D S S :15D P J 653S 54R J H C C 52U P H H J 72V 24R 88QS 263S 78QS 3:4D 953S 853S 994D 663S 45E P 68QS 794D 1:4D G G 194D 553S 6:4D E E 58QS 63R :5M 14R 48QS 494D 394D 294D 4:4D 38QS 315D 415D 173S 273S 725D 825D 445D 545D S S 353S 894D 2:4D 3 2K :84D 884D 694D 584D 484D 284D 16M :7QS 67QS :94D 2 28QS 18QS 984D 55M C C 24E 87QS 57QS 43JNF 784D 343S 594D 36M 26M 97QS 684D 92JNF 23JNF H H 77QS 8:4S 53U 7:4S :87D 297D 197D 82 72 497D 53 63 ::4S 54V 597D 5K 2 : 4K 86JNF 29M 397D 39M CN10, CN11 9:4S 6 9 2:7D 34 3 :97D 6:7D 9Z 2 832DQ 22VQ 5 897D 4 3 242DQ 442DQ 96JNF 17JNF 311.47513DNB 732DQ 12VQ :6JNF 9 7:7D 64V 6 932DQ 3WS 4:7D 3:7D 5:7D 5 115S 1:7D 27JNF U34 9 697D 95R U31 797D 997D 342DQ 142DQ :32DQ 47JNF 37JNF 57JNF U20 LAN PHY U28 PCMCIA Controller U21 TV Encoder U26 Super I/O Controller CN10, DDR So-Dimm U24 BIOS U34 Modem Controller U22 1394 Controller U31 South Bridge BT1 RTC Battery CN11 60 Chapter 5 Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1310. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please also note that there are some common parts for Aspire 1310, yet the LCD modules are different in two model. Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6 61 Exploded Diagram THE SYSTEM 6. Thermal to Base Assy MM20040ICI8 x4 12. K/B Cover to Chassis Assy 7. Fan to Base Assy MM25060PCI51 x3 11. Hinge Covers to Chassis Assy MM25060PCI51 x3 5.2 ODD to Base Assy MM20040ICI8 x1 5.1 ODD to Base Assy MM25040I243 x1 10. LCD Module to Chassis Assy MM25060PCI5 x4 8. Top Assy to Base Assy MM25050IL64 x16 MM25060PCI5 x1 9. K/B to Chassis Assy MM25040I243 x3 SCALE 0.800 3. FDD Assy to Base Assy MM25040I243 x4 4. Top Shielding to Base Assy MM2540I243 x3 1. M/B to Base Assy MM25040I243 x4 2. I/O Nutes MBEA1001012 x4 SCALE 0.800 LCD 14.1” A B C D E F G H I J REVISIONS LTR 1 DESCRIPTION DATE APP 3B GAEA1004029 LCD RUBBER FOOT ET2T 1 3C 3D 3E MM25040I243 (x10) SCREW M2.5x4.0-I(BKAG)(NYLOK) GAEA1003022 LCD SCREW SHIELD ET2T 3 2 2 EAET1004055 LCD BEZEL ET2S 1 3 FBEA1002019 LCD BRACKET-L MM25050IL64 (x4) SCREW M2.5x5.0-I(BKI)(NYLOK) FBEA10023016 HINGE EA1(x2) 3 SCALE MM20030ICI3 (x4) SCREW M2.0x4.0-I-NI-NYLOK 4 0.400 4 FBEA1001012 LCD BRACKET-R DD0ET1LC102 CABLE ASSY LP141X1LH03 5 JXRT2004011 LCD DOWNSIDE TAPE RT2 SCALE 0.400 5 2 PART NO. 1 AA0141X1405 2 37ET2LATNA7 3 FBET2015019 DESCRIBTION LCD(TFT) 14.1" QDI141X1LH03(XGA) ET2T LCD ASSY W/O LCD(QDI)W/O WL LOGO ET2S 6 QTY. 1 1 1 6 2 1 ITEM 23ET2LATNS1 PART NO. DESCRIPTION MODEL Aspire 1310 Acer Inc. 43ET2LCTN57 ET2 LCD COVER ASSY(14") 7 SCALE A 62 NAME UNIT:mm TOL. + RANGE TOLERENCE 0.10 MATERIAL 0 10 0.15 10 50 FINISH 0.20 50 100 0.25 100 3HYA1IV0008 YA1 INVERTER ASSY B C 0.700 D E F G H APPROVED ET2T LCD ASSY(QDI 14")W/O WL 1 PLC 2 PLC ANGLE UNIT mm SCALE N/S DATE THE 3RD PROJECTION I DWG. NO. DESIGNED DRAWN REV 2003/03/24 23ET2LA1 7 BRAD CHIU 3A 1/1 J Chapter 6 LCD 15.0” A B C D E F G H I J K L M O N REVISIONS LTR DESCRIPTION DATE APP 3B 1 1 3C 3D 6 14 2 2 13 6 3 3 13 8 8 4 9 4 4 7 9 8 7 8 5 5 3 11 2 12 7 6 6 11 ITEM 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 10 5 7 11 7 7 1 11 7 8 SCALE 1.000 PART NO. 43ET2LCTN49 DD0ET2LC506 FBEF3010012 FBEF3011019 FCEA1006015 FCEA3002025 MM20030ICI3 MM25060IL69 FBEF3012015 3HYA1IV0008 FCET2006037 JXRT2004011 MS20040IEJ3 47ET2LBTN04 EBEA3007026 EBEA3006020 DESCRIPTION ET2T LCD COVER ASSY(15") CABLE ASSY LQ150X1LH82 ET2A(30/20P,R1A) LCD BRACKET-R 15" EF3 LCD BRACKET-L 15" EF3 INVERTER MYALR EA1 LCD SCREW MYLAR15 ET2T SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.5*6-I(BNI)(NYLOK) HINGE 15" EF3 YA1 INVERTER ASSY SIDE MYLAR ET2S SILVER LCD DOWNSIDE TAPE RT2 SCREW M2.0*4.0-I(NI)(NYLOK) ET2T 15" LCD BEZEL ASSY HINGE COVER-15-R EA3 HINGE COVER-15-L EA3 Q'TY 1 1 1 1 1 2 14 4 2 1 4 1 2 1 1 1 7 8 9 9 16 15 37ET2LATNI2 1 ITEM DESCRIPTION PART NAME MODEL Aspire 1310 Acer Inc. NAME 10 SCALE SCALE 1.000 100 A B C D E F G TOL. RANGE TOLERENCE 0-10 0.10 10-50 0.15 50-100 0.20 1.000 H I J K + - 1 PLC 2 PLC ANGLE DATE DWG. NO. THE 3RD PROJECTION L UNIT DESIGNED MM M 10 DRAWN SCALE N/S FINISH 0.25 APPROVED ET2T LCD ASSY W/O LCD(SHA 15")W/O WL MATERIAL BRAD CHIU REV 3A 2003/03/24 37ET2LA2 N 1/1 O FDD ASSY A B C D E F G H REVISIONS LTR DESCRIPTION DATE APP 3B 1 1 3C 1 2 3D 2 ITEM PART NO. DESCRIPTION Q'TY 1 AC6A243F007 FDD(1.44MB) JU-226A243FC 1 2 EBET1007012 FDD BUTTON 1 3 FBET2002014 FDD HOLDER 1 4 MM25030ICI7 SCREW M2.5X3-I(NI,NYLOK) 3 5 DEFC1009307 CABLE FFC FDD(26P,P1.0,100MM) 1 3 3 2 3 4 5 3. 4 4 2. 1. 4 26ET2FDTP00 ITEM PART NO. DESCRIPTION MODEL Acer Inc. Aspire 1310 188,WEN HWA 2ND RD.,KUEI SHAN HSIANG,TAO YUAN SHIEN,TAIWAN,R.O.C. RANGE A B C D E NAME 1 PLC 2 PLC ANGLE 0.10 TOL. + - 0.15 MATERIAL SCALE 50-100 100- 0.20 FINISH DATE 0.25 THE 3RD PROJECTION F APPROVED ET2 FDD ASSY (MAT/JU-226A243FC) 10-50 0-10 5 TOLERENCE G UNIT DWG. NO. DESIGNED mm 5 DRAWN ALBERT 12/6/01 26ET2FD0 REV 3A 1/1 H NOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number. Chapter 6 63 Picture No. Partname And Description Part Number CPU/Processor AMD Athlon XP 1800+ 45W Thoroughbred KC.A1802.45W AMD Athlon XP 2000+ 45W Thoroughbred KC.A2002.45W AMD Athlon XP 2200+ 45W Thoroughbred KC.A2202.45W AMD Athlon XP 2400+ 45W Thoroughbred KC.A2402.45W AMD Athlon XP 2400+ 45W Thoroughbred KC.A2402.45W AMD Athlon XP 2500+ 45W Thoroughbred KC.A2502.45W MEMORY SO-DIMM DDR266/128MB /INFINEON KN.12802.004 MEMORY SO-DIMM DDR266/128MB/0.14U /NANYA KN.12803.003 MEMORY SO-DIMM DDR266/256MB/0.14U /INFINEON KN.25602.001 MEMORY SO-DIMM DDR266/256MB/0.14U /NANYA KN.25603.004 MEMORY SO-DIMM DDR266/512MB/0.14U /INFINEON KN.51202.003 MEMORY SO-DIMM DDR266/256MB MICRON KN.25604.004 MEMORY SO-DIMM DDR266/256MB/ ELPIDA KN.25609.001 ASSY LCD MODULE 14.1" QDI QD141X1LH03 6M.A09V7.011 ASSY LCD MODULE 14.1" QDI QD141X1LH03 wireless 6M.A09V7.021 ASSY LCD MODULE 14.1" AU B141XN04 DRIVER 5AXXX 6M.A09V7.012 ASSY LCD MODULE 14.1" AU B141XN04 FOR wireless 6M.A09V7.022 ASSY LCD MODULE 15.0" LG 150X2-A2P6 6M.A09V7.013 Memory LCD THE SYSTEM ASSY LCD MODULE 15.0" LG LP150X2-A2P6 FOR wireless 6M.A09V7.023 1-LCD 14.1” ASSY LCD MODULE 15.0" SHARP LQ150X1LH82 6M.A09V7.014 ASSY LCD MODULE 15.0" SHARP LQ150X1LH82 /wireless 6M.A09V7.024 ASSY LCD MODULE 15.0" AU B150XN01 6M.A09V7.015 ASSY LCD MODULE 15.0" AU B150XN01 FOR WIRELESS 6M.A09V7.025 LCD 14.1" TFT XGA QDI QD141X1LH03 LK.A0309.001 4--LCD 15.0” LCD 14.1" TFT XGA AU B141XN04 DRIVER 5AXXX 64 LK.14105.005 LCD 15.0" XGA TFT LG LP150X2-A2P6 LK.A0309.006 LCD 15.0" XGA TFT SHARP LQ150X1LH82 LK.A0309.005 LCD 15.0" XGA TFT AU B150XN01 LK.A0205.002 10-LCD 15.0” LCD INVERTER W/MAYLAR E 19.A03V7.001 FBEA10010 12-LCD 14.1” ASSY 14.1” BRACKET R 33.A03V7.004 FBEA10020 19-LCD 14.1” ASSY 14.1” BRACKET L 33.A03V7.005 Chapter 6 Picture No. Partname And Description Part Number 9-LCD 15.0” ASSY 14.1” HINGE R/L 6K.A03V7.004 3-LCD 15.0” ASSY 15.0” BRACKET R 33.A03V7.006 4--LCD 15.0” ASSY 15.0” BRACKET L 33.A03V7.007 1-LCD 15.0” LCD PANEL WITH LOGO 14" 60.A09V7.004 LCD PANEL 14" W/LOGO, ANTENNA FOR WIRELESS 60.A09V7.006 LCD PANEL WITH LOGO 15" 60.A09V7.007 LCD PANEL 15" W/LOGO, ANTENNA FOR WIRELESS 60.A09V7.009 14-LCD 15.0” LCD BEZEL 14.1” 60.A09V7.005 LCD BEZEL 15.0” (WITH RUBBER FEET) 60.A09V7.008 DDOET2LC 204-LCD 14.1” LCD WIRE 14.1” QDI 50.A03V7.002 LCD WIRE 14" QDI FOR WIRELESS 50.A03V7.011 LCD WIRE 14" AU 50.A03V7.004 LCD WIRE 14" AU FOR WIRELESS 50.A03V7.013 LCD WIRE 15" LG 50.A03V7.005 LCD WIRE 15" LG FOR WIRELESS 50.A03V7.014 LCD WIRE 15" SHARP 50.A03V7.006 LCD WIRE 15" SHARP FOR WIRELESS 50.A03V7.015 LCD WIRE 15" AU 50.A03V7.007 LCD WIRE 15" AU FOR WIRELESS 50.A03V7.016 FDD MODULE, PANASONIC 6M.A03V7.011 FDD/Floppy Disk Drive NS 1-FDD ASSY FDD 1.44MB PANASONIC JU-226A343FC(V) Chapter 6 KF.A0302.001 65 Picture No. Partname And Description Part Number 5-FDD ASSY FDD FFC 50.A03V7.001 3-FDD ASSY FDD HOLDER-PANASONIC 33.A03V7.002 NS HDD/ Hard Disk Drive HDD TOSHIBA 20G(MK2018GAP), TITAN KH.25204.001 HDD IBM 20G(IC25N020ATCS04-0), 07N8325, CASCADE KH.25202.001 HDD IBM 30G(IC25N030ATCS04-0), 07N8326, CASCADE KH.25302.001 HDD HGST 40G (IC25N040ATCS04-0) 07N8327, CASCADE HDD TOSHIBA 30G (MK3021GAS), NEPTUNE HDD TOSHIBA 40G (MK4021GAS), NEPTUNE HDD TOSHIBA 60G (MK6021GAS), NEPTUNE NS HDD CARRIER 60.A09V7.003 THE SYSTEM CD-ROM MODULE 24X QSI SCR-242-S 6M.A09V7.001 DVD-ROM MODULE 8X QSI SDR-083 6M.A09V7.002 DVD-ROM MODULE 8X MKE SR-8177 6M.A09V7.003 DVD-RW COMBO MODULE 24X KME/UJDA740 6M.A09V7.004 DVD-RW COMBO MODULE 24X QSI/SBW242 6M.A09V7.005 CD-ROM 24X QSI SCR-242-S KD.24X03.001 DVD-ROM 8X QSI SDR-083 KV.08X03.001 DVD-ROM 8X MKE SR8177 KV.08X07.001 DVD-RW COMBO 24X KME/UJDA740 KO.24X03.001 DVD-RW COMBO 24X QSI/SBW242 KO.24X07.002 CD-ROM BEZEL FOR QSI 42.A09V7.007 DVD-ROM BEZEL FOR QSI 42.A09V7.008 DVD-ROM BEZEL FOR KME 42.A09V7.009 DVD-RW BEZEL FOR KME 42.A09V7.010 DVD-RW BEZEL FOR QSI 42.A09V7.011 Optical Drive/Combo Drive 66 Chapter 6 Picture No. Partname And Description Part Number ODD BRACKET 33.A03V7.001 WIRELESS MODULE BOARD (ETSI) 55.A03V7.002 Cables NS POWER CORD-US 27.A03V7.001 POWER CORD-CONTINENTAL 27.A03V7.002 POWER CORD-PRC 27.A03V7.003 POWER CORD-UK 27.A03V7.004 POWER CORD-ITALIAN 27.A03V7.005 POWER CORD-DANISH 27.A03V7.006 POWER CORD-SWISS 27.A03V7.007 MAIN BOARD W/ CARDBUS MB.A0906.001 Boards THE SYSTEM Adapter NS ADAPTER DELTA 75W ADP-75FB B (W PFC), 3P AP.A0305.001 ADAPTER LITE-ON 75W PA-1750-02Q(W PFC), 3P AP.A0305.002 BATTERY SANYO LI-ION 8 CELL 4000mAH 4UR18650F-2QC-ET2T BT.A0902.001 Battery NS BATTERY PANASONIC LI-ION Keyboard Chapter 6 67 Picture No. 9-THE SYSTEM Partname And Description Part Number ASPIRE 1300 KEYBOARD JIMMOLD US INTERNATIONAL KB.A0305.001 ASPIRE 1300 KEYBOARD JIMMOLD UK KB.A0305.002 ASPIRE 1300 KEYBOARD JIMMOLD GERMAN KB.A0305.003 ASPIRE 1300 KEYBOARD JIMMOLD ITALIAN KB.A0305.004 ASPIRE 1300 KEYBOARD JIMMOLD CHINESE KB.A0305.005 ASPIRE 1300 KEYBOARD JIMMOLD FRENCH KB.A0305.006 ASPIRE 1300 KEYBOARD JIMMOLD SWISS/G KB.A0305.007 ASPIRE 1300 KEYBOARD JIMMOLD SPANISH KB.A0305.008 ASPIRE 1300 KEYBOARD JIMMOLD PROTUGUESE KB.A0305.009 ASPIRE 1300 KEYBOARD JIMMOLD ARABIC KB.A0305.010 ASPIRE 1300 KEYBOARD JIMMOLD THAI KB.A0305.011 ASPIRE 1300 KEYBOARD JIMMOLD BELGIUM KB.A0305.012 ASPIRE 1300 KEYBOARD JIMMOLD SWEDEN KB.A0305.013 ASPIRE 1300 KEYBOARD JIMMOLD CZECH KB.A0305.014 ASPIRE 1300 KEYBOARD JIMMOLD HUNGAIAN KB.A0305.015 ASPIRE 1300 KEYBOARD JIMMOLD NORWAY KB.A0305.016 ASPIRE 1300 KEYBOARD JIMMOLD DANISH KB.A0305.017 ASPIRE 1300 KEYBOARD JIMMOLD TURKISH KB.A0305.018 ASPIRE 1300 KEYBOARD JIMMOLD JAPANESE KB.A0305.019 ASPIRE 1300 KEYBOARD JIMMOLD KOREAN KB.A0305.020 ASPIRE 1300 KEYBOARD JIMMOLD DUTCH KB.A0305.021 ASPIRE 1300 KEYBOARD JIMMOLD RUSSIAN KB.A0305.022 ASPIRE 1300 KEYBOARD JIMMOLD SLOVAK KB.A0305.023 ASPIRE 1300 KEYBOARD JIMMOLD SLOVENIAL KB.A0305.024 ASPIRE 1300 KEYBOARD JIMMOLD POLISH KB.A0305.025 ASPIRE 1300 KEYBOARD JIMMOLD BRAZIL KB.A0305.027 12-THE SYSTEM MIDDLE COVER W/ NAME PLATE 42.A09V7.001 NS RAM DOOR W/ CAPTURED SCREW 42.A09V7.002 THE SYSTEM LOWER CASE ASSY W/ SPEAKER 60.A09V7.001 8-THE SYSTEM UPPER CASE ASSY W/ TOUCHPAD 60.A09V7.002 Case/Cover/Bracket Assembly 68 Chapter 6 Picture No. 15/16-LCD 15.0” Partname And Description Part Number HINGE COVER 14.1”-R 42.A09V7.003 HINGE COVER 14.1”-L 42.A09V7.004 HINGE COVER 15.0”-R 42.A09V7.005 HINGE COVER 15.0”-L 42.A09V7.006 THE SYSTEM TOP COVER SHIELDING 34.A03V7.011 NS SPEAKER ASSY (L & R) 6K.A03V7.006 FAN (45W) 31.A03V7.002 THERMAL MODULE W/ HEATSINK 34.A09V7.001 RUBBER FEET OVAL (BASE) 47.A09V7.001 15/16-LCD 15.0” Others THE SYSTEM Chapter 6 69 Picture No. Partname And Description Part Number RUBBER FEET CIRCLE (BASE) 47.A09V7.002 14" LCD SCREW PAD CUSHION 47.A09V7.003 14" LCD SCREW PAD FLAT 47.A09V7.004 15" LCD SCREW PAD OBLONG 47.A09V7.005 15" LCD SCREW PAD FLAT 47.A09V7.006 SCREW NUT-I/O 86.A03V7.001 SCREW MM2.5X5.0 86.A03V7.003 Screws 70 SCREW MM2.5X6.0-P 86.A03V7.004 SCREW MM2.0X4.0-NYLOK 86.A03V7.005 SCREW MM2.5X4.0 86.A03V7.006 SCREW MM2.0X2.5 86.A03V7.007 SCREW MS1.7X2.5 86.A03V7.008 SCREW MM1.7X3.5 86.A03V7.009 SCREW MM2.5X3.0 86.A03V7.010 SCREW MM3.0X3.5 86.A03V7.011 SCREW MM2.0X3.0 86.A03V7.012 SCREW MM2.0X6.0 86.A03V7.013 SCREW MS2.0X2.5 86.A03V7.014 SCREW MS2.5X4.0 86.A03V7.015 SCREW MM2.0X4.0 86.A03V7.016 SCREW NUT-M/B 86.A03V7.017 SCREW MS2.0X4.0 86.A03V7.018 CREW MM2.5X6.0 86.A03V7.019 Chapter 6 Chapter 6 71 Appendix A Model Definition and Configuration Aspire 1310 series Model Number CPU LCD ODD Memory HDD (GB) 1310XV AMD Athlon XP 1800+ 14.1 XGA 8xDVD 256M 20 1313XC AMD Athlon XP 2200+ 14.1 XGA 24x CDRW+DVD 256M 30 1310XC AMD Athlon XP 1800+ 14.1 XGA 24x CDRW+DVD 256M 30 1312LC AMD Athlon XP 2000+ 15.0 XGA 24x CDRW+DVD 2x256M 30 1313LC AMD Athlon XP 2200+ 15.0 XGA 24x CDRW+DVD 256M 30 1314LC AMD Athlon XP 2400+ 15.0 XGA 24x CDRW+DVD 2x256M 40 1315LC AMD Athlon XP 2500+ 15.0XGA 24x CDRW+ DVD 2x256M 60 Appendix A 82 Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 1310 Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B 71 Microsoft Windows XP (Home) Environment Test Item Display Specifications Philips 4CM8294/17T (DDC, Energy Star) SNI MCM1703 (DDC, Energy Star) NEC C&C-15R1 ViewSonic GS771 PC Card Modem Card Xircom CreditCard Modem 56 (CM-56) Xircom CreditCard Modem 56 (CM-56G) 3Com 56K Modem (XJ1560) LAN Card D-Link Fast Etherent DFE-650 D-Link CardBus DFE-660 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM 10/100CardBus LAN Card (3CCFE575BT) Xircom CreditCard Ethernet 10/100 (CE3B-100BTX) Xircom CardBus Ethernet II 10/100 (CBE2-100BTX) SCSI Adaptec Slim SCSI APA-1450A Card Adaptec Slim SCSI 1480 CardBus UltraSCSI Card LAN+Modem Card 3COM 10/100 LAN+56K Modem Card (3CCFE556B) Xircom CreditCard Ethernet+Modem 56K (CEM56-100) ATA Card KingMax 40MB Compact Flash 96MB Wireless LAN Card Gemtek Wireless LAN Card BlueTooth Card 3Com BlueTooth Card Modem Adapters Modem Xircom Winglobal Carbus Modem 56K I/O Peripheral I/O - Parallel (Printer) HP Laser Jet 5M HP Desk Jet 890C IOMega ZIP (LPT Port) I/O - USB (Keyboard) Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 I/O - USB (Mouse) Microsoft Optical USB Mouse Lotitech Wheel Mouse Acer USB Mouse M012B0 I/O-USB (Camera) Microtek EyeStar U2S PC Camera USC-1 I/O-USB (HDD) Argosy HDD I/O-USB (CD-ROM) IOMega ZIP CD650 I/O-USB (Printer) HD DeskJet 840C I/O-USB (FDD) MIC USB FDD YD-8U10 I/O-USB (LAN) 3Com USB LAN I/O-USB (Zip) Iomega USB ZIP I/O-USB (Scanner) HP ScanJet 5200 I/O-USB (Speaker) Philips USB speaker I/O - USB (Speaker) Panasonic USB Speaker EAB-MPC57 Phillips DSS350 Speaker 72 Appendix B Item Audio Jacks Specifications JS-100 Jazz 3D Speaker SONY Earphone MDR-CD60 Microsoft Microphone Microphone Conderser MIC. Dynamic MIC. Appendix B 73 74 Appendix B BqqD/gn!!Qbhf!86!!Uvftebz-!Bqsjm!9-!3114!!4;45!QN Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: ❑ Service guides for all models ❑ User's manuals ❑ Training materials ❑ Bios updates ❑ Software utilities ❑ Spare parts lists ❑ TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: ❑ Detailed information on Acer's International Traveler's Warranty (ITW) ❑ An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C 75 BqqD/gn!!Qbhf!87!!Uvftebz-!Bqsjm!9-!3114!!4;45!QN 76 Appendix C Index A Battery Pack 34 CD-ROM/DVD-ROM Module 38 Floppy Disk Drive 41, 42 Machine 31 Procedure Flowchart 33 AC Adapter 23 ACPI 1.0a 18 AFLASH Utility 30 Display 3 Audio 21, 22 B DVD-ROM Interface 20 E Battery 22 Error Symptom-to-Spare Part Index 49 Battery Pack 35 External CD-ROM Drive Check 46 BIOS 18 package 18 password control 18 ROM size 18 ROM type 18 vendor 18 Version 18 External Diskette Drive Check 46 F Features 1 Flash Utility 30 Floppy Disk BIOS Setup Utility 27 removing the 41, 42 BIOS Supports protocol 18 Floppy Disk Drive Interface 19 BIOS Utility 27 Navigating 27 System Information 28 System Security 29 FRU (Field Replaceable Unit) List 61 H Hard disk 20, 22 Board Layout 4 Hardware Specifications and Configurations 17 Bottom View 5 Top View 4 HDD 20, 22 Hot Keys 11, 12 C Cache I controller 18 size 18 Indicators 11 Intermittent Problems 56 CardBus 22 computer J on indicator 11 Jumper and Connector Locations 59 Core logic 22 Top View 59 CPU core voltage 18 package 18 type 18 K Keyboard 22 Keyboard or Auxiliary Input Device Check 47 D L DIMM 18 Combinations 19 external 36 package 18 removing 36 Speed 18 voltage 18 Disassembly Index L2 cache 18 LAN/Modem Combo 19 M Machine Disassembly 31 Memory Check 47 77 Model Definition 70 V Modem 19 Video 21 Modem Combo Card Resolutions 21 external 37 Video controller 22 O W Online Support Information 75 Overview 70 Windows 2000 Environment Test 72 P Panel 6 Bottom 10 left 6 Rear 8 right 8 Parallel Port 21 PC Card 11, 22 PCMCIA 22 Power System Check 47 Battery Pack 48 Processor 18 R RMA 61 RTC 22 S Second Level Cache 18 Super I/O 22 System Block Diagram 3 Board Layout 4 System Check Procedures 46 System Diagnostic Diskette 30 System Memory 18 System Specifications 70 System Utilities 27 System Utility Diskette 30 T Temperature 25 Test Compatible Components 71 Touchpad Check 48 Troubleshooting 45 U Undetermined Problems 57 USB 22 BIOS 27 78 Index