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BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 User Guide BT DIVERSE 6450 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Welcome… to your BT Diverse 6450 digital cordless telephone answering machine ■ Download digital photos and ring tones from your PC. ■ Directory lets you store up to 200 names and numbers for easy dialling. ■ Copy the whole directory or individual entries to and from your mobile phone SIM card. ■ Headset lets you keep your hands free for other tasks while making and receiving calls. ■ Send and receive SMS text messages. ■ Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list (feature requires subscription to a Caller Display service). ■ Answering machine can be operated from the handset or by remote access from another phone. ■ Expandable system. You can have up to 6 GAP compatible handsets registered to your BT Diverse 6450 base. Make internal calls between two handsets while a third is on an external call. ■ Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions). BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Section This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages. ■ Got everything? ■ BT Diverse 6400 handset ■ BT Diverse 6450 base ■ Mains power adaptor ■ Telephone line cord ■ Belt clip ■ Headset ■ USB cable ■ BT Picture and Ringtone Manager application CD ■ 2 x AAA rechargeable batteries Need help? If you have purchased a BT Diverse 6450 multiple pack you will also have the following for each additional handset: If you have any problems setting up or using your BT Diverse 6450, contact the Helpline on 0870 240 3962 or email [email protected] Alternatively, you may find the answer in ‘Help’ at the back of this guide. ■ ■ BT Diverse 6400 charger ■ 2 x AAA NiMH rechargeable batteries ■ Mains power adaptor for the charger Hearing aid? Please note that the BT Diverse 6450 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 4 In this guide Getting started . . . . . . . . . . . . . . . . . .8 Location . . . . . . . . . . . . . . . . . . . . . . .8 Setting up . . . . . . . . . . . . . . . . . . . . . .8 Battery low warning . . . . . . . . . . . . . . .9 Getting to know your phone . . . . . . .12 Handset . . . . . . . . . . . . . . . . . . . . . . .12 Main display icons . . . . . . . . . . . . . . . .13 Base . . . . . . . . . . . . . . . . . . . . . . . . . .14 Navigating the menus . . . . . . . . . . . . .15 Menu map . . . . . . . . . . . . . . . . . . . . . .16 Using your phone . . . . . . . . . . . . . . . .17 Switch handset on and off . . . . . . . . . .17 Handset ringer on/off . . . . . . . . . . . . .17 Making calls . . . . . . . . . . . . . . . . . . . .17 Handsfree . . . . . . . . . . . . . . . . . . . . . .18 Volume . . . . . . . . . . . . . . . . . . . . . . . .18 Headset . . . . . . . . . . . . . . . . . . . . . . .18 Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19 Redial . . . . . . . . . . . . . . . . . . . . . . . . .19 Keypad lock . . . . . . . . . . . . . . . . . . . . .21 Quick access to Messages . . . . . . . . . .21 SMS texts . . . . . . . . . . . . . . . . . . . .21 Messages on the answering machine . . . . . . . . . . . . .22 Calls . . . . . . . . . . . . . . . . . . . . . . . .22 Directory . . . . . . . . . . . . . . . . . . . . . . .23 Open the directory . . . . . . . . . . . . . . .23 Entering names . . . . . . . . . . . . . . . . . .23 Writing tips . . . . . . . . . . . . . . . . . . . . .23 Character map . . . . . . . . . . . . . . . . . .24 New directory entry . . . . . . . . . . . . . . .24 Insert a pause into a directory entry . . .25 Dial from the directory . . . . . . . . . . . .25 View a directory entry . . . . . . . . . . . . .26 Copy an entry to another handset . . . .26 Copy entire directory to another handset . . . . . . . . . . . . . . . . .27 Edit an entry . . . . . . . . . . . . . . . . . . . .27 Delete an entry . . . . . . . . . . . . . . . . . .28 Delete the entire directory . . . . . . . . . .28 Copy to/from SIM card . . . . . . . . . . . . .29 Internal calls . . . . . . . . . . . . . . . . . . . .30 Call another handset . . . . . . . . . . . . . .30 Transfer a call to another handset . . . .31 Put a caller on hold and call another handset . . . . . . . . . . . . . . . . .31 Conference call . . . . . . . . . . . . . . . . . .32 Caller Display . . . . . . . . . . . . . . . . . .33 Calls list . . . . . . . . . . . . . . . . . . . . . . .33 New calls . . . . . . . . . . . . . . . . . . . . . . .33 View the Calls list . . . . . . . . . . . . . . . .34 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 In this guide BT Calling Features . . . . . . . . . . . . . .36 BT Directory Enquiries . . . . . . . . . . . . .36 Call Divert On . . . . . . . . . . . . . . . . . . .36 Call Divert Off . . . . . . . . . . . . . . . . . . .37 Check Divert . . . . . . . . . . . . . . . . . . . .37 Call Waiting On . . . . . . . . . . . . . . . . . .37 Call Waiting Off . . . . . . . . . . . . . . . . . .38 Check Call Waiting . . . . . . . . . . . . . . .38 BT Helpdesk . . . . . . . . . . . . . . . . . . . .38 Read, edit and send draft SMS messages . . . . . . . . . . . . . . . . . .45 Reading SMS text messages . . . . . . . .46 SMS Alert . . . . . . . . . . . . . . . . . . . . . .47 SMS Service Centre numbers . . . . . . . .47 Adding or changing SMS Service Centre numbers . . . . . . . .48 Select a Send Service Centre number . . . . . . . . . . . . . . . . . . . . . . . .48 SMS User Areas . . . . . . . . . . . . . . . . . .49 Set user area . . . . . . . . . . . . . . . . . . . .49 How callers send a text to a user area . . . . . . . . . . . . . . . . . . . . . . .50 Open a user area . . . . . . . . . . . . . . . . .50 SMS text messages . . . . . . . . . . . . . .39 Subscribe to SMS service . . . . . . . . . . .39 Cost of fixed line service . . . . . . . . . . .40 Send an SMS text message . . . . . . . . .40 Receiving a call while writing a text . . . . . . . . . . . . . . . . . . . .41 Entering text . . . . . . . . . . . . . . . . . . . .42 Special characters . . . . . . . . . . . . . . . .42 Writing tips . . . . . . . . . . . . . . . . . . . . .43 SMS templates . . . . . . . . . . . . . . . . . .43 Edit SMS templates . . . . . . . . . . . . . . .44 Delete SMS templates . . . . . . . . . . . . .44 Answering machine . . . . . . . . . . . . . .51 Date and time . . . . . . . . . . . . . . . . . . .51 Operating the answering machine . . . .52 Switch on/off . . . . . . . . . . . . . . . . . . . .52 Outgoing messages . . . . . . . . . . . . . . .52 Answer & Record . . . . . . . . . . . . . . . . .53 Answer Only . . . . . . . . . . . . . . . . . . . .53 Record your own outgoing message . . . . . . . . . . . . . . . . . . . . . . .53 Play outgoing message . . . . . . . . . . . .54 Answer delay . . . . . . . . . . . . . . . . . . . .55 Audible message alert . . . . . . . . . . . . .55 Dial from the Calls list . . . . . . . . . . . . .34 Copy a number to the directory . . . . . .34 Delete an entry in the Calls list . . . . . .35 Delete the entire Calls list . . . . . . . . . .35 5 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 6 In this guide New message display . . . . . . . . . . . . . .55 Open all messages . . . . . . . . . . . . . . .56 Play, pause, delete, volume . . . . . . . . .56 Delete all messages . . . . . . . . . . . . . . .57 Record a memo . . . . . . . . . . . . . . . . . .57 Call screening . . . . . . . . . . . . . . . . . . .58 Answering machine settings . . . . . . . .58 Memory full . . . . . . . . . . . . . . . . . . . . .59 Operating the answering machine at the base . . . . . . . . . . . . . . . . . . . . .60 Switch on/off . . . . . . . . . . . . . . . . . . . .60 Loudspeaker volume . . . . . . . . . . . . . .60 Message indicator . . . . . . . . . . . . . . . .60 Play, repeat, skip and delete . . . . . . . .61 Remote access . . . . . . . . . . . . . . . . . .61 Security PIN . . . . . . . . . . . . . . . . . . . .61 Operating your answering machine from another phone . . . . . . . . . . . . . . .62 Switch answering machine on remotely . . . . . . . . . . . . . . . . . . . . . . .63 Time saver . . . . . . . . . . . . . . . . . . . . .63 Sounds & Pictures . . . . . . . . . . . . . . .64 Supported File Formats . . . . . . . . . . . .64 Install the BT Picture and Ringtone Manager . . . . . . . . . . . .64 Pictures . . . . . . . . . . . . . . . . . . . . . . . .65 Download a picture . . . . . . . . . . . . . . .65 Edit a picture . . . . . . . . . . . . . . . . . . . .66 Save an image file on your PC . . . . . . .68 Set, rename or delete a handset picture . . . . . . . . . . . . . . . . . .68 Ringtones . . . . . . . . . . . . . . . . . . . . . .69 Download a ringtone . . . . . . . . . . . . . .69 Set, rename or delete a ringtone . . . . .70 Record a ringtone . . . . . . . . . . . . . . . .71 Uninstall . . . . . . . . . . . . . . . . . . . . . . .71 Repair . . . . . . . . . . . . . . . . . . . . . . . . .72 Handset settings . . . . . . . . . . . . . . . .73 Ringer melody and volume . . . . . . . . .73 Screen font and contrast . . . . . . . . . . .73 Battery save mode . . . . . . . . . . . . . . . .74 Handset name . . . . . . . . . . . . . . . . . .75 Handset backlight beeps . . . . . . . . . . .75 Auto talk . . . . . . . . . . . . . . . . . . . . . . .76 Select base . . . . . . . . . . . . . . . . . . . . .76 Base settings . . . . . . . . . . . . . . . . . . .78 Ringer melody and volume . . . . . . . . .78 Dialling mode . . . . . . . . . . . . . . . . . . .78 Music on hold . . . . . . . . . . . . . . . . . . .79 System PIN . . . . . . . . . . . . . . . . . . . . .79 Repeater mode . . . . . . . . . . . . . . . . . .80 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 In this guide Calendar/Clock . . . . . . . . . . . . . . . . . .81 Appointment reminder . . . . . . . . . . . .81 Alarm . . . . . . . . . . . . . . . . . . . . . . . . .82 Time & Date . . . . . . . . . . . . . . . . . . . .83 Additional handsets and bases . . . . . .84 Register additional handsets . . . . . . . .84 Register a Diverse 6400 handset to your Diverse 6450 base . . . . . . . . . .85 Register your handset to another base . .85 Select a base . . . . . . . . . . . . . . . . . . . .86 De-register handset . . . . . . . . . . . . . . .86 Help . . . . . . . . . . . . . . . . . . . . . . . . . .87 Possible problems with SMS . . . . . . . . .88 Helpline . . . . . . . . . . . . . . . . . . . . . . .91 For your records . . . . . . . . . . . . . . . . .92 General information . . . . . . . . . . . . . .93 Safety . . . . . . . . . . . . . . . . . . . . . . . . .93 Cleaning . . . . . . . . . . . . . . . . . . . . . . .93 Environmental . . . . . . . . . . . . . . . . . . .93 Connecting to a switchboard . . . . . . . .95 Guarantee . . . . . . . . . . . . . . . . . . . . . .95 Additional/Replacement items . . . . . . .97 How many telephones can you have? . .97 R&TTE . . . . . . . . . . . . . . . . . . . . . . . .97 7 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 8 Getting started WARNING Do not place your BT Diverse 6450 in the bathroom or other humid areas. Handset range The BT Diverse 6450 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the base and the handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range. Signal strength The symbol on your handset screen indicates when you are in range. When you are out of range, it flashes and the screen displays SEARCHING and there is a beep, you are out of range. IMPORTANT Do not connect the telephone line until at least one of the handsets is fully charged. Location You need to place your BT Diverse 6450 base close enough to a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Diverse 6450 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Setting up 1. Plug the mains power adaptor into the power socket on the underside of the base. Plug the other end into the mains socket. The Power/In Use and message indicators light up. The base station must be plugged into the mains power at all times. Which socket? Power socket Telephone line socket Power adaptor cable BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting started 2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. Battery low warning When the batteries need recharging, the handset beeps and the display shows . Battery level The battery symbol shows the current level. 3. Charge the handset batteries for at least 16 hours by placing the handset on the base. The screen shows the battery icon filling up. 4. Connect the telephone line cord to the base and plug the other end into the wall socket. Battery performance To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge). Running the batteries right down at least once a week will help them last as long as possible. On a full charge, your BT Diverse 6450 handset gives you up to 10 hours talk time or up to 30 hours standby. Standby time is increased if set to battery save mode, see page 74 for details. The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. Telephone line cord Your BT Diverse 6450 is ready for use. Batteries and handset may become warm during charging. This is normal. 9 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 10 Getting started Under no circumstances use nonrechargeable batteries. Only use NiMH rechargeable batteries with a recommended capacity of 750mAh. Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Helpline If you are having any difficulties setting up or using your BT Diverse 6450, please call the BT Diverse Helpline on 0870 240 3962 or email [email protected] Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call. However, you can also set the day and time manually, see page 83. BT Diverse 6450 multiple pack owners only Location You need to place your BT Diverse 6450 charger close enough to a mains power socket so that the cable will reach. Setting up the charger 1. Plug the power adaptor cable into the underside of the charger. Power adaptor cable BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting started 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. The batteries are already inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 4. Place the handset in the charger and charge the handset for at least 16 hours. Follow instructions on page 84 for registering additional handsets to the BT Diverse 6450 base. 11 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 12 Getting to know your phone Handset Display Shows the status of your handset. Menu/Options Opens the menu, page 15. Selects on screen options. Talk/Handsfree Press to make a call, page 17. Also used for Handsfree calling, page 18. Keypad R. Recall For use with switchboards and certain network services. Message indicator Flashes when you have new answering machine messages. Navigation Lets you redial numbers, page 19, open your text message inbox, page 21, make internal calls, page 30 open the Calls list, page 22 and adjust the volume during a call, page 18. Names/Options Opens the directory, page 23 Selects on screen options. End Press to end calls. Also lets you exit from menu. Headset socket Lets you plug in a headset, page 18. BT Quick access to a range of BT Calling Features, page 36. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Main display icons Answering machine on. Angled – during a call. Moving – incoming call or caller on hold. Handset ringer off. In range. Flashes when you are out of range. Handset 3 Shows current battery level. New calls. You have new Time Keypad lock on. Date. 1:08pm Clear 01/01/05 Inbox 13 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 14 Getting to know your phone Base Power/In Use indicator On when the power is connected. Flashes when line is in use. On/Off/Ans Switches your answering machine on/off, page 60. Find Rings all registered handsets, so you can find them. SIM reader Insert a SIM card for copying numbers/ names to the directory, page 29. Used to register additional handsets. 2 Skip < Press once to repeat current message, press again to play the previous message, page 61. Stop Press to stop playback or cancel the current function, page 61. Skip > Press once to play the next message, page 61. Vol + – Adjust the speaker volume, page 60. Play Message Counter Shows the number of messages on your answering machine. Del Press to delete messages. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Navigating the menus… Your BT Diverse 6450 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page. 1. Press MENU to open the main menu and use the Navigation button to scroll up or down to the menu you want. 2. Press the OK option button to access the features in the menu. … and selecting menu options Once the menu list you want is open, use the navigation button to scroll up or down through the options then press OK to select the option you want. For example, to adjust the handset ringer melody for external calls: 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. Display shows RINGER. 2. Press OK. Display highlights EXTERNAL ringtone name. Press RIGHT or LEFT to display and hear the next option. Press SAVE to confirm. Go back one level You can go back to the previous menu level at any time by pressing the BACK option button. 15 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 16 Getting to know your phone Exit menu If you want to exit a menu or the directory, either press END until the display returns to standby, or press BACK until the standby screen appears. Menu map Sounds & Pictures Names SMS Answer Machine New entry Write messages Play messages Ringtones Show details Delete entry Inbox Edit entry Drafts Copy entry Outbox Answer On/Off Copy directory Templates Record memo SMS Settings Outgoing message SIM copy Delete all Delete messages Answer Settings Handset Settings Base Settings Calendar/ Clock Registration Ringer Ringer Pictures Display Dialling Appointments Register Handset Set Alarm Record Ringtones Battery save Music on hold Time/Date Handset name System PIN Keypad Auto Talk Select Base Repeater mode De-Register H/Set BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Switch handset on and off 1. Press and hold 2. Press to switch the handset off. again to switch it back on. 17 Note Press the BACK options button to go back to the previous step in a menu. Or press END to cancel and return the phone to standby. Handset ringer on/off 1. Press and hold to switch the handset ringer off. Display shows RINGER OFF then . 2. Press again to switch it back on. Making calls Make an external call 1. Press , dial the number. The In Use light on the base flashes to indicate the line is in use. Preparatory dialling 1. Enter the number first. If you make a mistake press CLEAR to delete. Press to dial. End a call 1. Press or place the handset back on the base. Call timer Your handset automatically times the duration of every external call. The time is shown during the call and for a few seconds after the call has ended. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 18 Using your phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation. 1. Press twice. Display shows and you can hear the dial tone over the handset speaker. Dial the number. 2. To switch the call back to the handset, press . Volume 1. During a call, press the navigation button UP or DOWN to increase or decrease the call volume. Headset 1. Peel back the rubber bung and plug the headset into the socket on the side of the handset. 2. Make and receive calls as normal. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Secrecy When on a call, you can talk to someone in the same room without your caller hearing. 1. During a call, press SECRECY. Display shows SECRECY ON. Your caller cannot hear you. 2. Press OFF again to resume your call. Redial You can redial any of the last ten numbers. Redial 1. Press . The last number dialled is displayed. 2. Scroll UP or DOWN to the number you want. 3. Press to dial. Delete a redial number 1. Press . The last number dialled is displayed. Scroll UP or DOWN to the number you want. 2. Press OPTIONS, DELETE CALL is highlighted. 3. Press OK. The number is deleted. Press the to standby. to return 19 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 20 Using your phone Save a redial number You can save a number to the directory. 1. Press . The last number dialled is displayed. Scroll UP or DOWN to the number you want. 2. Press OPTIONS and scroll DOWN to SAVE NUMBER. Press OK. 3. Enter the NAME (see Entering names page 23). 4. If necessary scroll DOWN to edit the NUMBER. 5. Scroll down to RINGTONE then press LEFT or RIGHT to select a ringtone for that number. 6. Scroll DOWN to PICTURE then press LEFT or RIGHT to select a picture that will be displayed when that number calls. Press VIEW to see the picture then USE to select it. 7. Press SAVE to store the entry. 8. Press BACK to return to standby Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press OPTIONS then scroll DOWN to DELETE ALL CALLS and press OK. DELETE ALL CALLS? is displayed. 3. Press YES to confirm or NO to cancel. Press to standby. to return BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Keypad lock You can lock the keypad to prevent accidentally dialling numbers while carrying it around. 1. Press and hold until you hear a beep. Screen shows KEYPAD LOCKED. 2. To unlock the keypad, press UNLOCK then Display shows KEYPAD UNLOCKED. . Quick access to messages When the screen shows you have new CALLS, answering machine MESSAGES or SMS text messages, press on the navigation button to see details of new missed calls and/or new text messages. New calls, answering machine messages and SMS text messages are indicated on all registered handsets until viewed. SMS texts 1. Press . Screen highlights SMS. Press OK. 2. Scroll UP or DOWN through the message list. Press READ to read the message. 3. Press OPTIONS to Delete, Save Number or Delete All. 4. Press BACK to return to the previous menu. 21 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 22 Using your phone Messages on the answering machine 1. Press . Screen highlights SMS. Press OK. 2. Scroll DOWN to MESSAGES. 3. Message playback will then begin. Use messages through the speaker. to hear 4. If required, press PAUSE or DELETE. 5. You can skip to the next message by pressing RIGHT. One press of LEFT will play a message again and two quick presses of LEFT will skip back to the previous message. Calls 1. Press . Screen highlights SMS. 2. Scroll DOWN to CALLS. Press OK. 3. Scroll UP or DOWN through the Calls list. 4. Press OPTIONS to Delete, Save Number or Delete All. 5. Press BACK to return to the previous menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Directory You can store up to 200 names and numbers in the directory. Names can be up to 16 characters long and numbers up to 24 digits long. Open the directory 1. Press NAMES. Stored entries are displayed alphabetically. Entering names Use the keypad letters to enter names, e.g. to store TOM: Press once to enter T. Press three times to enter O. Press once to enter M. Writing tips If you make a mistake, press CLEAR to delete the last character or digit. Press once to insert a space. Your phone is set to insert the first letter of a name as an upper case letter. The rest will be in lower case. Press to set lower case or upper case letters. 23 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 24 Using your phone Character map Button Upper case Lower case Space 0 + & _ $ £ € ¥ < > = # * Space 0 + & _ $ £ € ¥ < > = # * .,’?!”1-()@/:; .,’?!”1-()@/:; ABC2ÄÀÁÂÃÅÆÇ abc2äàáâãåæç DEF3ÈÉËÊ def3èéëê GHI4ÌÍÎÏ ghi4ìíîï JKL5 jkl5 MNO6ÖÒÓÔÕØÑ mno6öòóôõøñ ^ P Q R S 7 ßS p q r s 7 ß s^ TUV8ÜÙÚÛ tuv8üùúû ^ W X Y Z 9 Y` Z w y x z 9 y` z^ Abc ➔ ABC / ABC ➔ abc / abc ➔ Abc Abc ➔ ABC / ABC ➔ abc / abc ➔ Abc New directory entry 1. Press NAMES then OPTIONS. Display shows NEW ENTRY. Press OK. 2. Use the keypad to enter the name then scroll DOWN. 3. Enter the name. 4. If required scroll DOWN to RINGTONE and press LEFT or RIGHT to hear and assign a ringtone to the number. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone 5. If required, scroll DOWN to PICTURE and press LEFT or RIGHT to select a picture. Press VIEW to see the picture and USE to save it. 6. Press SAVE. The entry is shown in the directory. 7. To add another entry, press OPTIONS or press return to standby. to Insert a pause into a directory entry You may need to do this if your BT Diverse 6450 is connected to a switchboard. 1. When entering a number, usually after entering the switchboard access code (e.g. 9) press and hold until P appears in the display. Dial from the directory 1. Press NAMES then scroll UP or DOWN to the entry you want. Alternatively, press NAMES then enter the first letter of the name you want. E.g. for Emma, press twice to display names beginning with E, then scroll to the name you want. 2. Press . The number is displayed and dialled. 25 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 26 Using your phone View a directory entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS. 2. Scroll DOWN to SHOW DETAILS and press OK. 3. The name and number is displayed along with any selected ringtone and picture. 4. Press Directory full If you are copying a directory entry to another handset and the directory memory is full the receiving handset screen shows DIRECTORY FULL and the sending handset shows COPY DIRECTORY ENTRY FAILED. to return to standby. Copy an entry to another handset 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS. 2. Scroll DOWN to COPY ENTRY and press OK. 3. Scroll LEFT or RIGHT to enter the number of the handset you want to copy the entry to then press OK. Screen shows COPYING TO HANDSET X. 4. At the receiving handset the screen shows RECEIVE DIRECTORY ENTRY? Press YES. 5. The receiving handset screen shows COPYING FROM HANDSET X. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Copy the entire directory to another handset 1. Press NAMES then OPTIONS. 2. Scroll DOWN to COPY DIRECTORY and press OK. 3. Scroll LEFT or RIGHT to enter the number of the handset you want to copy the directory to then press OK. Screen shows COPYING TO HANDSET X. 4. At the receiving handset the screen shows REPLACE DIRECTORY? Press YES. 5. The receiving handset screen shows COPYING FROM HANDSET X. Edit an entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS. 2. Scroll DOWN to EDIT ENTRY, press OK and then press CLEAR to edit characters or numbers. 3. Use the keypad to edit the name then scroll DOWN to the number and edit the number. 4. If required scroll DOWN to RINGTONE and press LEFT or RIGHT to hear and assign a ringtone to the number. IMPORTANT Copying an entire directory will replace any existing entries stored in the receiving handset. 27 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 28 Using your phone 5. If required, scroll DOWN to PICTURE and press LEFT or RIGHT to select a picture. Press VIEW to see the picture and USE to save it. 6. Press SAVE. 7. Press to return to standby. Delete an entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS. 2. Scroll DOWN to DELETE ENTRY and press OK. 3. DELETE X? is displayed. Press YES to delete or NO to cancel. 4. Press to return to standby. Delete the entire directory 1. Press NAMES then press OPTIONS. 2. Scroll DOWN to DELETE ALL and press OK. 3. DELETE ALL ENTRIES? is displayed. Press YES to delete or NO to cancel. 4. Press to return to standby. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Copy SIM Copy entries to and from compatible mobile phone SIM cards. Copied entries are added to any existing entries that have been stored. You can accept or reject each entry until your directory is full. Copy to or from a SIM card 1. Insert the SIM card into the SIM READER slot on the base. 2. Press NAMES then OPTIONS. 3. Scroll DOWN to SIM COPY and press OK. 4. If required, enter the SIM Card PIN and press OK. 5. The screen displays SIM TO PHONE/PHONE TO SIM. If copying to the SIM Card, scroll DOWN to highlight PHONE TO SIM. 6. Press OK. The list of directory names is displayed. Scroll UP or DOWN to the entry you want and press OPTIONS. If a copied name has more than 16 characters, your BT Diverse 6450 will store the first 16 characters only. If the copied entry has more than 24 digits, your BT Diverse 6450 will store the first 24 digits only. If you have problems copying directory entries from your SIM onto the BT Diverse 6450 place the SIM back into your mobile and confirm that the directory entries are stored on the SIM and not within the mobile handset directory. If this is not the case then you will need to copy the entries from your mobile handset directory onto the SIM. Refer to your mobile user guide for details. Note: Sometimes the mobile handset directory entries will appear differently when they are copied to the SIM, with the name being appended with a number, e.g. Tom 1. If you enter the wrong PIN twice, SIM PIN ERROR is displayed and the screen returns to standby. Check that you have the right SIM PIN. If you cannot find it, contact your mobile phone network for help. If handset directory is empty, the screen only shows SIM TO PHONE. 29 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 30 Using your phone 7. Screen shows COPY ENTRY/COPY ALL. Use UP or DOWN to highlight the option you want and press OK. 8. If selecting a single entry, the screen shows NAME COPIED. You can now select another entry. If copying all entries, each entry is displayed and copied until all entries are copied or the directory is full. Internal calls If you have more than one handset registered to your base, you can make internal calls and transfer calls between handsets. Call another handset 1. Press . If you have two handsets, the other handset will ring. If you have more handsets, all available handsets are displayed. Scroll DOWN to highlight the handset you want and press OK. 2. If the other handset is making an external call, the screen shows NOT AVAILABLE. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Transfer a call to another handset 1. During an external call, press hold. . Your caller is put on 2. If you have two handsets, the other handset will ring. If you have more handsets, select the handset number you want to call and press OK. 3. When the other handset answers, press the call. to transfer Put a caller on hold and call another handset If music on hold is switched on, see page 79, your caller will hear musical tones while they are on hold. 1. During an external call, press hold. . Your caller is put on 2. If you have two handsets, the other handset will ring. If you have more handsets, select the handset number you want to call and press OK. 3. Press to switch back and forth between your external and internal callers. 31 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 32 Using your phone Conference call You can hold a 3-way conversation with an external caller and another handset user at the same time. 1. During an external call, press hold. . Your caller is put on 2. If you have two handsets, the other handset will ring. If you have more handsets, select the handset number you want to call and press OK. 3. Press JOIN to speak to both callers together. The screen shows CONFERENCE CALL. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Caller Display If you subscribe to a Caller Display service, your handset shows who is calling (provided the number is not withheld, unavailable or is an international call). If you have stored a name to go with the number in your handset directory, the name will be displayed instead. 33 IMPORTANT To use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee is payable. For more details on BT’s Calling Features, call BT free on 0800 800 150. Calls list The Calls list contains the telephone numbers of your last 30 callers. Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through, dial and copy numbers in the list. If a call is received when the Calls list is full, then the oldest entry will be deleted automatically New calls When you have new calls the display shows YOU HAVE . NEW 1. Press or INBOX, scroll DOWN to CALLS and press OK. Or 2. Press CALLS to go straight to the Calls list. All new calls are marked NEW . When you have missed calls, the missed calls LED flashes and the screen tells you there are new calls in the Calls list. If the same number rings you more than once, each call is stored in the calls list BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 34 Caller Display View the Calls list 1. Press CALLS to open the Calls list. 2. Display shows details of calls. Scroll UP or DOWN through the list. 3. Press to return to standby. Dial from the Calls list 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press to dial. Copy a number to the directory 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press OPTIONS, scroll DOWN to SAVE NUMBER and press OK. 4. Enter the name. If necessary scroll DOWN to edit the number. 5. If required scroll DOWN to RINGTONE and press LEFT or RIGHT to hear and assign a ringtone to the number. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Caller Display 6. If required, scroll DOWN to PICTURE and press LEFT or RIGHT to select a picture. Press VIEW to see the picture and USE to save it. 7. Press SAVE. 8. Press to return to standby. Delete an entry in the Calls list 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press OPTIONS, DELETE CALL is highlighted. Press OK. Screen shows CALL DELETED. 4. Press to return to standby. Delete the entire Calls list 1. Press CALLS to open the Calls list. 2. Press OPTIONS and scroll DOWN to DELETE ALL CALLS. Press OK. DELETE ALL CALLS? is displayed. 3. Press YES to confirm or NO to cancel. 4. Press to return to standby. 35 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 36 BT Calling Features The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries. By pressing the button on the handset your BT Diverse 6450 gives you easy access to a range of pre-stored BT Calling Features. If you prefer, you can delete the pre-stored entries and replace them with your own numbers. New stored numbers are added to the end of the list.a These are: ■ ■ ■ ■ ■ ■ ■ ■ BT Dir. Enquiries. Call Divert On. Call Divert Off. Check Divert. Call Waiting On. Call Waiting Off. Check Call Waiting. BT Helpdesk. BT Directory Enquiries 1. Press Call Diversion services may allow other divert options. Check with your network provider for details. For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice. then . Call Divert On Divert all incoming calls to another number of your choice. 1. Press press then scroll DOWN to Call Divert On and . 2. Follow the spoken instructions. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 BT Calling Features Call Divert Off 1. Press press then scroll DOWN to CALL DIVERT OFF and . 2. Listen for confirmation of your instructions. Check Divert 1. Press press then scroll DOWN to CHECK DIVERT and . 2. Listen to hear the status of your Call Divert. Call Waiting On Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have Caller Display, the screen will show the caller’s details. 1. Press press then scroll DOWN to CALL WAITING ON and . 2. Listen for confirmation of your instructions. If you are not connected to the BT network, some of these services may not be available. Please contact your Network Provider. 37 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 38 BT Calling Features Call Waiting Off 1. Press press then scroll DOWN to CALL WAITING OFF and . 2. Listen for confirmation of your instructions. Check Call Waiting 1. Press press then scroll DOWN to CHECK CALL WAITING and . 2. Listen to hear the status of your Call Waiting. BT Helpdesk 1. Press press then scroll DOWN to BT HELPDESK and . 2. The BT Helpdesk for this product will be automatically dialled. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Welcome to the BT SMS Service on your BT Diverse 6450. The service is provided by BT. Your BT Diverse 6450 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK. The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.htm Subscribe to the SMS service When you send your first SMS text message from your BT Diverse 6450 you will automatically be registered for the service. On receipt of your first SMS through the service, the system will send you a welcome SMS message back. You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message. 39 SMS stands for Short Messaging Service IMPORTANT You must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details. When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect. You may also send messages to landline phones that are NOT SMS compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message deliver, abbreviations etc should be used sparingly. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 40 SMS text messages Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (depends upon your call package). Send an SMS text message 1. Press MENU, SMS MESSAGES is displayed, then OK. 2. WRITE MESSAGE is highlighted, press OK. Use the keypad to write your message then press OPTIONS. 3. You can now scroll UP or DOWN to choose between: SEND TO – press OK and either enter the number you want or press SEARCH to display your Directory then scroll to the entry you want. Now press OK. Number is displayed, press SEND. SAVE MESSAGE – press OK to can save a text in the Draft messages box for sending later. INSERT SYMBOL – press OK to display the choice of symbols. Scroll UP, DOWN, LEFT or RIGHT to the symbol you want and press USE. The symbol is added to your text at the cursor. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages INSERT TEMPLATE – these are pre-stored messages. Press OK and scroll UP or DOWN to the template phrase you want and press USE. The template is added to your text at the cursor. 4. When sending a message the display shows SENDING MESSAGE, and then, if the message is sent successfully, MESSAGE SENT. The message is automatically stored in your Outbox which holds up to the last five messages sent. If there is a problem after 3 attempts, the display shows MESSAGE SENDING FAILED and the handset returns to standby. If you open the Outbox the message is marked NOT SENT. Receiving a call while writing a text 1. If you are writing a text and you receive a call, the text is automatically stored in the Drafts folder. 2. After the call, press MENU SMS MESSAGES is highlighted, press OK and scroll DOWN to DRAFTS. Press OK. If necessary, scroll to your message then press READ. You can now continue writing your message. Sent messages are stored in the Outbox Your BT Diverse 6450’s outbox is like a redial list. It holds a copy of the last 5 messages sent. The newest messages replace the oldest messages in the outbox. A single text message can be up to 160 characters. If your message is longer it will automatically be sent as linked messages. Up to 4 messages can be linked together allowing up to 612 characters to be sent. All handsets use the same inbox, outbox and drafts folder. 41 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 42 SMS text messages Saved messages are stored in the Drafts folder If you want to save a message to complete and/or send later you can store it in the drafts folder. Your BT Diverse 6450 can store up to 5 messages. Received messages are stored in the Inbox Your BT Diverse 6450 can store up to 30 messages. Entering text You can enter a word by pressing each letter button a number of times to display the character you want on the screen. To write the word “Hello”, press . Special characters When writing texts the 1 and 0 buttons let you add punctuation. . , ’ ? ! space 0 + & _ ” 1 - ( ) @ / : ; $ £ € ¥ < > = # * BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Writing tips If you make a mistake, press CLEAR to delete the last character or digit to the left of the cursor. 1. Press UP/DOWN/LEFT/RIGHT press to move the cursor. 2. Press once to insert a space. 3. Press to switch between upper and lower case characters. Available characters are displayed at the bottom of the screen, keep pressing the button to scroll through the characters. The cursor automatically moves on to the next space after a couple of seconds. SMS templates Use a template to add pre-set statements to make your texts easier to write. The templates are: ■ ■ ■ ■ ■ Please call I’ll be there at What time will you be home? I’ll call you Happy Birthday! To use a template, see Send an SMS text message, page 40. 43 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 44 SMS text messages Edit SMS templates You can overwrite the existing templates with your own messages, up to 32 characters long. 1. Press MENU, SMS MESSAGES is highlighted, press OK and scroll DOWN to TEMPLATES and press OK. 2. The available templates are displayed. Scroll to the template you want and press OPTIONS. 3. EDIT TEMPLATE is highlighted, press OK. Press CLEAR to delete characters then enter your own template and press SAVE. You can now insert the new template into any text message. When you delete a template it is shown on the screen as EMPTY. Delete SMS templates 1. Press MENU, SMS MESSAGES is highlighted, press OK and scroll DOWN to TEMPLATES and press OK. 2. The available templates are displayed. Scroll to the template you want and press OPTIONS. 3. Scroll DOWN to DELETE TEMPLATE and press OK. DELETE TEMPLATE? is highlighted. Press YES to confirm or NO to cancel. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box. 1. Press MENU, SMS MESSAGES is highlighted, press OK and scroll DOWN to DRAFTS. Press OK. The date and time of the latest draft message is displayed. Press READ. 2. The message is displayed. Edit the message or press OPTIONS. 3. You can now choose between: SEND TO – press OK and either enter the number you want or press SEARCH to display your Directory then scroll to the entry you want. Now press OK. NUMBER is displayed, press SEND. SAVE MESSAGE – press OK you can save a text in the Draft messages box for sending later. INSERT SYMBOL – press OK to display the choice of symbols. Scroll UP, DOWN, LEFT or RIGHT to the symbol you want and press USE. The symbol is added to your text at the cursor. INSERT TEMPLATE – these are pre-stored messages. Press OK and scroll UP or DOWN to the template phrase you want and press USE. The template is added to your text at the cursor. 45 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 46 SMS text messages DELETE – press OK then YES to confirm or NO to cancel. DELETE ALL – press OK to delete all messages stored in the Drafts folder. Press YES to confirm or NO to cancel. You will not be able to receive text messages until you have first sent a message. The first sent message registers you with the text service. Inbox capacity Your BT Diverse 6450 can store up to 30 received text messages. Reading SMS text messages 1. When you receive a new text message the display shows YOU HAVE NEW . To read new messages: either press then OK. or open the Inbox by pressing MENU, SMS MESSAGES is highlighted, press OK, scroll DOWN to INBOX then OK. 2. Scroll UP or DOWN to the message you want and press READ. 3. Scroll UP or DOWN to read through the message. You can now press OPTIONS to: DELETE – deletes the current message. REPLY – write and send a reply. FORWARD – forward the message to another number. USE NUMBER – ring the number. SAVE NUMBER – save number to the directory (if the number is already stored, this option is not displayed). DELETE ALL – delete all messages in the Inbox. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages 4. Follow the on-screen prompts to save, write, send or delete the messages. Or press BACK to return to the previous menu level. SMS alert Your handset will beep when you receive an SMS text message. The default setting is On. You can switch this off. 1. Press MENU, SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK. 2. Scroll DOWN to NEW SMS ALERT. Press OK. 3. Press LEFT or RIGHT to select ON or OFF. Press SAVE. SMS Service Centre numbers To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre. If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work. The SEND SMS Service number is: 1470P1709400. The RECEIVE SMS Service number is: 080058752. 47 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 48 SMS text messages Adding or changing SMS Service Centre numbers 1. Press MENU, SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK. 2. SERVICE CENTRES is highlighted. Press OK. Service Centre 1 contains the pre-set send number. Service Centre 2 contains the pre-set receive number. Service Centre 3 & 4 are available for other numbers. 3. Scroll to the Service Centre you want and press OK. If necessary press CLEAR to delete the current number and enter the new one. Press SAVE. Select a Send Service Centre number If you enter additional Service Centre numbers, you can choose which send Service centre you want to use. Your BT Diverse 6450 is pre-set to send using Service Centre 1 and receive using Service Centre 2. 1. Press MENU, SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK. 2. Scroll DOWN to SEND SERVICE and press OK. The first Service Centre entry. Scroll LEFT or RIGHT to the Service Centre you want and press SAVE. All messages sent will go via the selected provider. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages SMS User Areas Your BT Diverse 6450 is pre-set to make all text messages available to every user. You can set up to 4 PIN protected user areas for your BT Diverse 6450 so that text messages can be kept private. Each personal user area has its own Inbox, Outbox and Drafts folder. Set a user area You can choose to have PIN PROTECTION to help keep texts private. If you select GENERAL MESSAGES the sub-address has been pre-set as 9. 1. Press MENU, SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK. 2. Scroll DOWN to SMS USERS and press OK. 3. If required, scroll DOWN to the User 1-3 you want. 4. Press EDIT. 5. Enter the name you want, e.g. Anne, and scroll DOWN to SUB-ADDRESS. 6. Press LEFT or RIGHT to select your sub-address number 0-8. The GENERAL MESSAGE user area is assigned the sub-address of 9. 49 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 50 SMS text messages 7. Scroll DOWN to PIN PROTECTION and press LEFT or RIGHT to select ON or OFF. 8. Scroll DOWN to PIN CODE. Enter your PIN if you have changed this from the factory setting of 0000 and PIN protection is set to ON. Follow these instructions to edit an SMS user area. 9. Press SAVE. The screen shows your named user area. How callers send a text to an SMS user area 1. When your caller sends a text, by simply adding your 1-digit sub-address number on the end of your telephone number, the text will automatically be stored in your personal user area. Open a SMS user area When you want to read, write and send text messages, you must open your user area first. 1. Press . All SMS user areas are displayed. Scroll DOWN to the user area you want and press OK. 2. If you have set a PIN protection, enter your 4-digit PIN and press OK. 3. You can now read, write, send and delete your messages as normal. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine You can operate your BT Diverse 6450 answering machine from: the handset remotely from any external Touchtone™ telephone. The default setting for the answering machine is Off. Until you change your outgoing message, your callers will be greeted with the pre-recorded message ‘Hello, your call cannot be taken at the moment, so please leave your message after the tone’. Date and time An announcement of date and time of recording will be added automatically to each message and memo. When playing back messages at the handset, the date and time of the message is displayed on the screen. If you subscribe to your network provider’s Caller Display service, the date and time are set automatically when your BT Diverse 6450 receives its first call, but you will also need to set the year using a handset, see page 83. 51 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 52 Answering machine Operating the answering machine You can use any registered BT Diverse 6450 handset to switch your answering machine on and off, hear your messages and adjust the answering machine settings. Switch on/off During operation via the handset, you will hear prompts that guide you through each step 1. On the handset, press MENU scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to ANSWER ON/OFF and press OK. Press LEFT or RIGHT to display the setting you want. Press SAVE. The display shows when the answering machine in switched ON. 3. Press to return to standby or BACK to go one step back in the menu. Outgoing messages This is the message your callers hear when the answering machine picks up their call. Your BT Diverse 6450 comes with two pre-recorded outgoing messages to choose from. Answer mode You can set your answering machine to Answer & Record or Answer Only. See Answering Machine Settings, page 58. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Answer & Record This invites your caller to leave a message. The pre-recorded message is ‘Hello, your call cannot be taken at the moment, so please leave your message after the tone’. Answer Only This does not allow your caller to leave a message. The pre-recorded message is ‘Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later’. Record your own outgoing message An Answer & Record message can be up to 2 minutes long. An Answer Only message can be any length depending on the amount of recording memory available. To re-instate the pre-recorded message just delete your recorded message. 1. On the handset, press MENU scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to OUTGOING MESSAGE and press OK. 53 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 54 Answering machine 3. RECORD MESSAGE is highlighted. 4. Press OK then use UP or DOWN to select ANSWER & RECORD or ANSWER ONLY. 5. Press OK. Display shows RECORDING. Record your message. 6. Press SAVE to stop recording or DELETE to cancel. 7. Your message is played back. When you are happy with your outgoing message, press OK. 8. Press to return to standby or BACK to go back one step in the menu. Play outgoing message 1. On the handset, press MENU scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to OUTGOING MESSAGE and press OK. 3. Scroll DOWN to PLAY MESSAGE. Press OK then use UP or DOWN to select ANSWER & RECORD or ANSWER ONLY. 4. Press OK. The outgoing message is played. 6. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Answer delay Answer delay sets the amount of time before your BT Diverse 6450 answering machine picks up a call. The default setting is 20 seconds. You can select an answer delay of 0, 5, 10, 15, 20, 25, 30 seconds or Time Saver. Set answer delay To adjust your answer delay setting, see Answering Machine Settings, page 58. Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages. If your answering machine answers after 10 seconds, you have new messages. If you have no new messages, it won’t answer your call until 20 seconds which gives you the opportunity to hang up and save the cost of a call. Audible message alert When this feature is switched On, your BT Diverse 6450 will beep every 10 seconds to indicate that you have new messages. The default setting is off. New message display When you have new answering machine messages your handset screen shows YOU HAVE NEW . INBOX is displayed and the message waiting indicator flashes. 1. Press INBOX the Messages Inbox is opened. Scroll DOWN to MESSAGES and press OK and listen to your messages. Set audible message alert To switch message alert on or off, see Answering Machine Settings, page 58. 55 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 56 Answering machine Incoming messages on your BT Diverse 6450 can be up to 3 minutes long. If the caller is still talking after 3 minutes, the prompt announces ‘Thank you for calling’ and hangs up. Alternatively, press CLEAR to return the display to it’s normal standby state. Your messages will not be affected. Open all messages 1. Press to open the list of messages. The screen shows how many received text messages, answering machine messages and missed calls you have received, e.g. SMS 1 MESSAGES 3 CALLS 8. 2. Scroll DOWN to MESSAGES, press OK and listen to your answering machine messages. Play, pause, delete, volume 1. On your handset, press MENU, scroll DOWN to ANSWER MACHINE and press OK. 2. Screen highlights PLAY MESSAGES. Press OK. Your messages are played. Screen shows details of the message being played. You can now press: PAUSE – pause the message, then press to resume playback. DELETE – to delete the current message. UP/DOWN – to adjust the volume. TALK – to hear messages over the handset loudspeaker. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine 3. When the last message is played, the prompt announces, ‘End of messages’. Delete all messages 1. On your handset, press MENU, scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to DELETE MESSAGES and press OK. Press YES to confirm or NO to cancel. 3. Press to return to standby or BACK to go one step back in the menu. Record a memo You can record a message for other users. It is played back just like a normal message. 1. On your handset, press MENU, scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to RECORD MEMO and press OK. Speak after the tone. To end recording, press SAVE. To cancel recording press . Memo’s can be any length up to the available recording capacity (max. 15 minutes). Memos are stored in the same way as incoming messages and the message counter on the base will increase by 1. 57 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 58 Answering machine Call screening You can listen while your answering machine takes a call. This lets you identify the caller and decide whether to take the call yourself. Call screening 1. When the answering machine takes a call, the caller’s details are displayed (providing you have a Caller Display service). 2. Press SCREEN to listen in to your caller leaving a message. If required press UP or DOWN to adjust the volume. 3. Press on the handset to speak to your caller. Recording stops automatically. Answering machine settings The Answer Machine settings menu lets you set the: Answer Mode – Answer & Record or Answer Only outgoing message. Answer Delay – set the time your BT Diverse 6450 answering machine takes to take your calls. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Message Alert – set an audible beep when you have new answering machine messages. Security PIN –enables remote access to your messages from any TouchTone™ phone, see page 62. 1. On your handset, press MENU, scroll DOWN to ANSWER MACHINE and press OK. 2. Scroll DOWN to ANSWER SETTINGS and press OK. 3. Press LEFT or RIGHT to set the ANSWER MODE. 4. Scroll DOWN and press LEFT or RIGHT to set the ANSWER DELAY. 5. Scroll DOWN and press LEFT or RIGHT to set the MESSAGE ALERT. 6. Scroll DOWN and enter your 4-digit remote access Security PIN. 7. Press SAVE. 8. Press to return to standby or BACK to go one step back in the menu. Memory full When the message memory capacity is full, the screen shows MEMORY FULL. You can keep a note of your Remote Access Security PIN by writing it in the space provided on page 92. 59 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 60 Answering machine If a caller is leaving a message when the memory becomes full your machine will announce ‘Thank you for calling’ and hang up. The machine will also automatically set to Answer Only. You must delete messages before you can receive any new ones. Operating the answering machine at the base Switch on/off 1. Press . The machine announces On or Off. Loudspeaker volume Volume for message playback ranges from 00 (min) to 04 (max). Message indicator When you have new messages, the green PLAY light flashes. The display shows the total number of messages and/or memos stored. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Play, repeat, skip and delete 1. Press . The machine announces the number of new messages and memos recorded. The day and time of each message is announced and then the message is played. During playback, press: – pause playback, press again to resume playback. – press once to delete the current message. – once to repeat the current message, twice to play the previous message. – play the next message. – stops playback and returns the machine to standby. After playback: Press twice to delete all messages. Remote access Security PIN You can operate your answering machine from any modern phone by calling your BT Diverse 6450 and entering a 4-digit security code. (See ‘Operating your answering machine from another phone’.) 61 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 62 Answering machine The pre-set code is 0000. You can change this to help prevent unauthorised callers from listening to your messages. To change your remote access Security PIN see Answering Machine Settings, page 58. Operating your answering machine from another phone 1. Dial your phone number. When you hear your outgoing message, press . You will hear ‘Please enter your security code’. 2. Enter your 4-digit code. If you have messages, your machine announces ‘You have (n) new messages’, and they are played. Or you will hear ‘You have no new messages, to hear main menu press 1’. Use the buttons on the keypad to operate your answering machine: hear main menu. play all messages. once to repeat the current message, twice to play previous message. delete the message being played. skip forward to the next message. set answer mode. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine play your outgoing message. record a new outgoing message. switch answering machine off. Switch answering machine on remotely If you forget to switch on your answering machine, you can do it from another phone. 1. Dial your phone number and let it ring. After 20 rings, your answering machine will switch on. Time saver If you have set the Answer Delay to Time Saver, your answering machine will answer after 10 seconds if you have new messages or 20 seconds if you do not have new messages. This gives you time to hang up before you are connected, saving you the cost of a call. To set Answer Delay, see Answering machine settings, page 58. If you don’t give any instructions for 8 seconds, your BT Diverse 6450 will hang up. 63 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 64 Sounds & Pictures You can download pictures and ringtones from your PC. The BT Picture and Ringtone Manager provides a selection of pictures and ringtones. You can also select pictures from your own files or other ringtones that you have stored on your PC. The BT Picture and Ringtone Manager lets you resize pictures and select specific areas from them. Supported File Formats The BT Picture and Ringtone Manager supports the following image formats: GIF, JPEG, BMP, TIFF, PNG. Install the BT Picture and Ringtone Manager To download additional ringtones and pictures to use on your handsets, you must install the BT Picture and Ringtone Manager on the CD. 1. Insert the CD into your PC’s CD ROM or DVD drive. 2. When the BT Picture and Ringtone Manager Welcome Install Shield Wizard screen appears, click Install/Uninstall. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures 3. Click Next, then Install then Finish on the screens. The BT Picture and Ringtone Manager icon will appear on your Desktop. 4. Plug your USB cable into a free USB socket on your computer. 5. Plug the other end into your handset. Pictures Download a picture 1. Click on the BT Picture and Ringtone Manager desktop icon. The main screen opens. If your handset has been found, the screen shows Phone Connected in the bottom right corner. 2. If necessary click on the Pictures tab. 3. Click Open. 4. Select a picture by clicking on the list displayed or open a picture from another file on your PC. 5. When the picture is displayed you can download it straight away by clicking 䊲 on the right side of the screen. Alternatively, you can edit it before downloading. 65 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 66 Sounds and pictures You cannot save over the currently opened file. Edit a picture Once you have opened a picture on your PC and before downloading it to your phone, you can: select a section enlarge or reduce rotate change the colour adjust the brightness. The red Preview Box contains the image will be downloaded to your handset.. Select a section 1. Move the mouse pointer inside Preview Box. Press and hold the LEFT mouse button. Move the mouse to move the Preview Box to hover over a new location of the image. Then release the LEFT mouse button. Zoom In 1. Move your mouse over the Zoom In button and click on it once with your mouse. The image will now zoom centered on the Preview Box. Click the Zoom In button as many times as required. If required, select a section with the Preview Box. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures Zoom Out 1. Move your mouse over the Zoom Out button and click on it once with your mouse. The image will now zoom out centered on the Preview Box. Click the Zoom Out button as many times as required. Rotate Left/Right 1. Click Rotate Left or Right once to rotate the image 90 degrees. Click as many times as required. Adjust Brightness and Contrast Changes apply to the Preview Panel only. The original image will not be changed. 1. Click the Brightness/Contrast button. A dialog box for the Brightness and Contrast settings is displayed. 2. Click and drag the sliders. As you adjust the settings, you can see the results on the Preview Panel. 3. Click OK button to save or Cancel to return to the original settings. Adjust the Colour Changes apply to the Preview Panel only. The original image will not be changed. 1. Click the Colour button. A dialog box for the Red, Green and Blue settings is displayed. 67 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 68 Sounds and pictures 2. Click and drag the sliders. As you adjust the settings, you can see the results on the Preview Panel. 3. Click OK button to save or Cancel to return to the original settings. You can also click on HELP for the on-screen guide. Save an image file on your PC You can save a copy of the image as it looks in the Phone Preview panel to your PC. 1. When you have finished editing a picture, click Save As. A dialog box is opened allowing you to find the file on your computer. The default folder is My Pictures. However, you can select any folder on your computer. When your handset picture file is full, you must delete pictures from it before you can download new ones. Set, rename or delete a handset picture 1. Press MENU then scroll DOWN to SOUNDS AND PICTURES. Press OK. 2. Scroll DOWN to PICTURES and press OK. 3. Scroll LEFT or RIGHT to see all the pictures available. When the one you want is displayed, press OPTIONS. You can now: RENAME PICTURE – Press OK then press CLEAR to delete the current name. Enter the name you want and press SAVE. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures DELETE PICTURE – Press OK then YES to confirm or NO to cancel. SET AS WALL PAPER – Press OK. The picture is saved as your wallpaper. 4. Press BACK to return to standby. Ringtones The Picture and Ringtone Manager allows you to open any ringtone file, listen to it and download it to the handset. Use the player controls to Play/Stop/Pause the ringtone playback. Download a Ringtone 1. Click on the BT Picture and Ringtone Manager desktop icon. The main screen opens. If your handset has been found, the screen shows Phone Connected in the bottom right corner. 2. Click the Ringtones tab. 3. Click Open. 4. Select a Ringtone by clicking on the list displayed or open a ringtone from another file on your PC. When your handset ringtone file is full, you must delete ringtones from it before you can download new ones. 69 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 70 Sounds and pictures You can now: PLAY – Click to play the ringtone STOP – Click to stop playback. PAUSE – Click to pause playback VOL – Click to adjust the volume (make sure your PC speakers are switched on). 5. Click 䊲 to download the Ringtone to your handset. Set, rename or delete a ringtone 1. Press MENU then scroll DOWN to SOUNDS AND PICTURES. Press OK. 2. RINGTONES is highlighted. Press OK. 3. All stored ringtones are listed. Scroll UP or DOWN to the one you want. The Ringtone is played. 4. Press OPTIONS. Press BACK to select the ringtone or RENAME – press OK then press CLEAR to delete the current name. Enter the name you want and press SAVE. DELETE – press OK then YES to confirm or NO to cancel. 5. Press BACK to return to standby. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures Record a ringtone Use the mouthpiece to record any sound as a ringtone. 1. Press MENU then scroll DOWN to SOUNDS AND PICTURES. Press OK. 2. Scroll DOWN to RECORD RINGTONE and press OK. 3. Display shows RECORD RINGTONE? Press OK to begin recording. Press STOP to end recording. 4. Your recording is played back and the RINGTONE NAME box is displayed. 5. Enter the ringtone name you want and press SAVE to set as your current ringtone or CLEAR to cancel. 6. Press BACK to return to standby. Uninstall 1. To uninstall the BT Picture and Ringtone Manager, insert the BT Picture and Ringtone Manager CD into your PC’s CD ROM or DVD drive. 2. When the Welcome screen appears, click on INSTALL/UNINSTALL and follow the on-screen prompts to remove the application. 71 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 72 Sounds and pictures Repair If you have a problem with your BT Picture and Ringtone Manager application, you can repair the program. 1. Insert the BT Picture and Ringtone Manager CD into your PC’s CD ROM or DVD drive. 2. When the Welcome screen appears, click on INSTALL/UNINSTALL. 3. Click Repair, then Reinstall, then Next and follow the on-screen prompts. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings Ringer melody and volume You can set separate ring melodies for external and internal calls. You can choose from any of the ringtones stored on your handset. To store new ringtones, see page 70. Select from 5 volume levels plus Off. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. Display shows RINGER. 2. Press OK. Display shows EXTERNAL. Press LEFT or RIGHT to hear the melodies for external calls. 3. Press DOWN then use LEFT or RIGHT to hear the melodies for INTERNAL calls. 4. Press DOWN then use LEFT or RIGHT to set the volume. 5. Press SAVE to keep the settings displayed. 6. Press the to return to standby or BACK to go one step back in the menu. Screen font and contrast You can change the display font size and screen contrast. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. 2. Scroll DOWN to DISPLAY and press OK. 73 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 74 Handset settings 3. Press LEFT or RIGHT to select the WALLPAPER. Press DOWN. 4. Press LEFT or RIGHT to select the MENU COLOUR. Press DOWN. 5. Press LEFT or RIGHT to select FONT SIZE. Press DOWN. 6. Press LEFT or RIGHT to select the contrast level. 7. Press SAVE. 8. Press to return to standby or BACK to go one step back in the menu. Using the battery save mode does mean that when the handset is off the base the display appears to switch off, however by pressing any button you will immediately re-activate the display. Battery save mode The factory setting is OFF but if you require a longer standby time from the battery than 30 hours switch this to ON and the standby time is increased to 120 hours. Talk time is not changed. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. 2. Scroll DOWN to BATTERY SAVE and press OK. 3. Press LEFT or RIGHT to select ON or OFF. 4. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings Handset name When registered to the base, each handset is given a number 1-5. You can also give the handset a name to match the location or user, e.g. Mike or Office. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. 2. Scroll DOWN to HANDSET NAME and press OK. 3. Press CLEAR to delete the current name. Use LEFT or RIGHT to move the cursor. 4. Use the keypad to enter the name you want 5. Press SAVE. 6. Press to return to standby or BACK to go one step back in the menu. Handset backlight and beeps You can switch these on or off. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. 2. Scroll DOWN to KEYPAD and press OK. 3. Use LEFT or RIGHT to switch the KEYPAD BACKLIGHT ON or OFF. Press DOWN. 75 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 76 Handset settings 4. Press LEFT or RIGHT to select the KEYPAD BEEPS. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. The default setting for auto talk is On. Auto talk You can answer a call just by lifting the handset off the base. This is called auto talk. When you switch auto talk off, all calls must be answered by pressing the button. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. 2. Scroll DOWN to AUTO TALK and press OK. 3. Use LEFT or RIGHT to select ON or OFF. 4. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. Select base You can register your BT Diverse 6450 handset to up to 4 bases. If your handset has been registered to more than one base you can select which one it uses. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings 2. Scroll DOWN to SELECT BASE and press OK. All bases to which the handset is registered are displayed. 3. Use UP or DOWN to select the base you want and press OK. 4. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. When you have selected the base station, the handset will display SEARCHING until it finds the base’s signal. 77 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 78 Base settings Ringer melody and volume Choose from 5 melodies and 5 volume levels plus Off. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK. Display shows RINGER. 2. Press OK then LEFT or RIGHT to hear the melodies. 3. Press DOWN and use LEFT or RIGHT to set the volume. 4. Press SAVE to keep the settings displayed. 5. Press to return to standby or BACK to go one step back in the menu. Dialling mode You can set the dialling mode as Tone/Timed Break/Tone/Earth or Pulse/Earth. Tone is the default setting for the UK. You should only have to change this if connected to a switchboard that requires Pulse dialling. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK. Scroll DOWN to DIALLING. 2. Press OK then LEFT or RIGHT to display TONE or PULSE. 3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Base settings Music on hold Choose whether an external caller will hear musical tones if you put them on hold, e.g. while transferring them to another handset. The default setting is On. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK. Scroll DOWN to MUSIC ON HOLD. 2. Press OK then LEFT or RIGHT to select ON or OFF. 3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. System PIN (Personal Identification Number) Your System PIN can help prevent unauthorised users from changing the settings on your phone. It has a default setting of 0000. If you change your PIN, keep a note of the new number by writing it in the space provided on page 92. 1. Press MENU then DOWN to BASE SETTINGS and press OK. Scroll DOWN to SYSTEM PIN. 2. Press OK. Display shows ENTER OLD PIN. 3. Enter the OLD PIN and press OK. 79 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 80 Base settings 4. Display shows ENTER NEW PIN. Enter the new PIN and press SAVE. Display shows CONFIRM NEW PIN. Enter your new PIN again. 4. Press SAVE. The display shows SYSTEM PIN CHANGED. 5. Press to return to standby or BACK to go one step back in the menu. Repeater mode You can use a repeater to boost the range and reception of your base. A repeater must be registered with the base and the repeater function must be set to ON. The default setting is off. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK. Scroll DOWN to REPEATER MODE. 2. Press OK then LEFT or RIGHT to select ON or OFF. 3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Calendar/Clock Use the Calendar and Clock functions to: ■ Set up to 5 appointment reminder calls. ■ Set an alarm call. ■ Set the time & date. ■ Select time to appear in 12hr or 24hr format. Appointment reminder You can set reminder calls on each handset for up to 5 separate appointments. Choose from 5 different reminder melodies. 1. Press MENU then scroll DOWN to CALENDAR/CLOCK and press OK. 2. APPOINTMENTS is highlighted. Press OK. 3. Screen shows list of appointments. Scroll UP or DOWN to the one you want and press OPTIONS. 4. Scroll to EDIT or DELETE and press OK. If you select DELETE, then press YES to confirm or NO to cancel. 5. Enter the TITLE of the appointment and press DOWN. 6. Enter the TIME of the appointment and press DOWN. 81 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 82 Calendar/Clock 7. Enter the DATE of the appointment and press DOWN. 8. Press LEFT or RIGHT to select the ringtone you want. 9. Press SAVE. 10. Press to return to standby or BACK to go one step back in the menu. Alarm You can set an alarm call for an individual handset. When an alarm is set, the screen shows . Choose from 5 different reminder melodies. 1. Press MENU then scroll DOWN to CALENDAR/CLOCK and press OK. 2. Scroll DOWN to SET ALARM and press OK. 3. Press LEFT or RIGHT to select OFF/ON DAILY/MON TO FRI. Press DOWN. 4. Press LEFT or RIGHT and use the keypad to set the time. Press DOWN. 5. Press LEFT or RIGHT to select RINGTONE. 6. Press SAVE to save selections. 7. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Calendar/Clock Time & Date 1. Press MENU then scroll DOWN to CALENDAR/CLOCK and press OK. 2. Scroll DOWN to TIME & DATE and press OK. 3. Enter the correct time then scroll DOWN. 4. Enter the correct date and scroll DOWN. 5. Press LEFT or RIGHT to select the 12hr or 24hr format. 6. Press SAVE. 7. Press to return to standby or BACK to go one step back in the menu. 83 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 84 Additional handsets and bases Up to 6 handsets can be registered and operated from the BT Diverse 6450 base. This allows you to hold internal calls even while another handset is making an external call. Each handset can be registered on up to four bases. Registering additional handsets The handset that came with your base is pre-registered. If you buy new handsets to use with your BT Diverse 6450 they will have to be registered to the base before you can use them. Register a new BT Diverse 6400 handset to your BT Diverse 6450 base Insert batteries on the handset and make sure it is close to the base. The screen shows PLEASE REGISTER. On the handset: 1. Place the handset in the base. PRESS & HOLD FIND BUTTON ON BASE is displayed on the handset. At the base: 1. Press and hold FIND. 2. The handset display shows REGISTRATION IN PROGRESS. When the handset is registered it will display the standby screen and will be assigned the next available handset number. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Additional handsets and bases Register your handset to another base On the handset: 1. Press MENU then scroll DOWN to REGISTRATION and press OK. Display shows REGISTER HANDSET. 2. Press OK. The next available base is highlighted automatically, e.g. BASE 2. 3. Press OK. Enter the SYSTEM PIN (original setting 0000) and press OK. 4. The handset screen displays PRESS & HOLD FIND BUTTON ON BASE. At the base: 5. Press and hold FIND for about 10 seconds until you hear a beep. The base is now in registration mode. The handset screen displays REGISTRATION IN PROGRESS. When the handset is registered it will display the standby screen and will be assigned the next available handset number. 85 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 86 Additional handsets and bases Select a base On the handset: 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK. Scroll DOWN to SELECT BASE. 2. Press OK. Display shows BASE 2, BASE 3 etc. Scroll to the base you want and press OK. De-register a handset You can use a handset to de-register itself or any other handset from the base. 1. Press MENU and scroll DOWN to REGISTRATION. Then press OK. 2. Scroll DOWN to DE-REGISTER H/SET and press OK. 3. Enter the System PIN (original setting 0000) and press OK. 4. Select handset to be de-registered, press OK. DE-REGISTER HANDSET X? is displayed. Press YES to confirm or NO to cancel. 5. Display shows HANDSET X DE-REGISTERED. 6. Press to return to standby or BACK to go one step back in the menu. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help 87 Handset not registering ■ Check that the base is plugged into the mains power and switched on. ■ Check that there are charged batteries in the handset and fitted correctly. Forgotten your PIN number ■ Try entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the BT Diverse Helpline on 0870 240 3962 or email [email protected] No display ■ Check that the handset batteries are charged. If necessary, replace the batteries. Nothing happens when you press any button ■ Is the keylock switched on? If so, press UNLOCK then to switch keylock off. No connection between handset and base ■ You may be out of range of the base. Move closer. Handset on the base does not charge ■ Make sure the handset is placed properly on the base. When charging, the battery symbol is shown filling up. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 88 Help Handset does not ring ■ Check that the batteries are inserted correctly. ■ Check that the handset ringer has not been switched off, see page 17. Your caller cannot hear you ■ Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again. Incoming caller’s number is not displayed even though you have Caller Display ■ Caller has to allow their number to be sent. It has been withheld or is unavailable. Possible problems with SMS ■ SMS messages cannot be sent and screen displays MESSAGE SENDING FAILED. ■ The base station power supply or telephone line cord might not be properly connected. Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. ■ There might be a fault on the line. Check your telephone line is working properly. ■ You might have deleted the server number in error. See pages 47-48 for instructions on how to enter the number. ■ More than one SMS product is plugged into the line. Remove other products. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help Cannot send text ■ Check service centre number is correct including 1470P prefix. Cannot receive text ■ Check service centre number is correct. ■ Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller's number when you receive an incoming call. Handset is registered to the SMS service and text has previously been sent and received but you are now only receiving incoming messages. ■ This may be due to your handset being de-registered at the text service centre. All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. ■ Messages sent to 00000 are not charged for. Further help and advice for SMS queries on BT lines: ■ BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. ■ BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. 89 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 90 Help ■ For other telephone service providers please contact their customer services. General sales enquiries ■ BT Residential lines – call 150. BT Business lines – call 152. ■ For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). ■ Additional handsets are available from the Helpdesk on 0870 240 3962. Billing enquiries ■ Refer to the telephone number shown on your telephone bill. Other functions and services available from the SMS service ■ By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled. ■ Press MENU. Press OK to WRITE MESSAGE. Type in the following commands (depending upon what you want to do) and send to 00000. ■ Opt out from receiving voice text messages. ■ Turns off the opt out option. ■ ■ Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text. Turns off permanent voice text message delivery. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help If you are sending a message from a fixed line phone to another fixed line phone ■ Forces a message you send to be delivered as a voice text even though the recipient may have an SMS enabled phone and usually receives written text. ■ This command is inserted at the start of the message and applies only to that message, e.g. ‘Hello I will be home late’. If you are sending a message from a fixed line phone and require a status report ■ Will allow a status report to be sent back to you when you have sent a message to confirm delivery. ■ Place at the start of your text message. Write the message and send it. You will receive a reply text back to your phone giving the status report for that message. You keep hearing an error beep ■ You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. Customer Helpline If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or email [email protected] 91 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 92 Help For your records Date of purchase: Place of purchase: For guarantee purposes, proof of purchase is required, so please keep your receipt. Enter your Remote Access PIN code here: Enter your system PIN here: [ / / / For more information on your system PIN, see page 79. ] [ / / / For more information on your Remote Access PIN, see page 61. ] BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety information ■ Only use the power supply suitable for the BT Diverse 6450 range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. ■ For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum of capacity of 750mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing. ■ If the keylock is switched on, it is NOT possible to make calls, including emergency numbers (999/112). ■ Do not open the handset (except to replace the handset batteries). This could expose you to high voltages or other risks. ■ Radio signal transmitted between the handset and base may cause interference to hearing aids. ■ It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment. ■ It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. 93 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 94 General information ■ Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning ■ Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. ■ Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental ■ Do not expose to direct sunlight. ■ The handset may become warm when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage. ■ Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces. ■ Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. ■ Do not expose your product to fire, explosive or other hazardous conditions. ■ There is a slight chance your phone could be damaged by and electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 General information Connecting to a switchboard Switchboard compatibility ■ This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider. Dialling mode ■ Your BT Diverse 6450 is set to Tone dialling. Some switchboards may require Pulse dialling. To change the dialling mode, see Dialling, page 78. Guarantee Your BT Diverse 6450 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6450, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is required. The equipment is returned to BT or its agent as instructed. 95 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 96 General information This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. This guarantee does not affect your statutory rights. Within the 12 month guarantee period: If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 87 or contact the BT Diverse Helpdesk for assistance on 0870 240 3962 or email [email protected]. The helpline is open from 9.00am-5.30pm Mon-Fri and 9.30am-2.30pm Saturdays. In the unlikely event of defect occurring, please follow the Helpline’s instructions for replacement or repair. Outside of the 12 month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agent on 08702 405029. BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 General information Additional/Replacement Items For a full range of items, including additional handsets on either the BT Diverse 6000 ranges or BT Freestyle 2000, 4000 and 7000, please call 0870 240 3962. Technical information How many telephones can you have? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 6450 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 6450 is used in conjunction with three extension telephones, each with a REN of 1, then the total = 4.) R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with EN301 406. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on 0870 240 3962 or email [email protected] 97 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2005. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 6450 Issue 2 (01/05) 1 Designed and produced by The Art & Design Partnership Ltd. Printed in China