Download DCS Compact LCD 24B User guide

Samsung DCS
Keyset User Guide
Transferring Calls
You can transfer a call from your extension to another number in one
of two ways. You can do a ‘screened’ transfer and inform the called
party who is calling, or you can do a ‘blind’ (unscreened) transfer
without notification.
1. While on a call, press the TRSF key and dial an extension number, group number or external number.
OR
Press a DSS key or station group key.
Your call is automatically put on transfer hold.
2. Hang up when you hear ringing (this is a blind transfer).
OR
Wait for the called party to answer, announce the call and hang
up (this is a screened transfer). If the transfer is refused, you will
be reconnected to the outside line when the called party hangs up.
Alternatively, you can press the TRSF key to return to the calling
party. If you wish to send the call to another extension without
waiting for the first extension to hang up, simply press another
DSS key.
OR
Press the CALL key or DT key to return to the calling party and
begin the transfer process again.
When you are the transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring.
Note:
• After the called party answers, you may toggle between the calling and called
parties by pressing the TRSF key.
• If you receive No More Calls tone, the extension has no key available to receive another call. Press the TRSF key to return to the caller.
• You cannot transfer an internal call by pressing a DSS key. You must press the
TRSF key and dial the destination extension number.
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