Download Blackboard Academic Suite User Manual

Blackboard Academic Suite™
User Manual
Release 7, Application Pack 3
Blackboard Learning System™
Blackboard Community System™
Blackboard Learning System - Basic Edition
Blackboard Academic Suite (Release 7.3)
User Manual (Doc #173003)
User Manual
Publication Date: June 2007
Worldwide Headquarters
International Headquarters
Blackboard Inc.
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+31 (0)20 624 3361 (NL) facsimile
www.blackboard.com
global.blackboard.com
Blackboard, the Blackboard logo, Blackboard Academic Suite Suite, Blackboard Learning System, Blackboard
Learning System ML, Blackboard Community System, Blackboard Transaction System, Building Blocks, and
Bringing Education Online are either registered trademarks or trademarks of Blackboard Inc. in the United
States and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and/or other countries. Java is a registered trademark of Sun Microsystems, Inc. in the United
States and/or other countries. Macromedia, Authorware and Shockwave are either registered trademarks or
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are trademarks of RealNetworks in the United States and/or other countries. Adobe and Acrobat Reader are
either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other
countries. Macintosh and QuickTime are registered trademarks of Apple Computer, Inc. in the United States
and/or other countries. WebEQ is a trademark of Design Science, Inc. in the United States and/or other
countries. JSpell is a trademark of The Solution Café in the United States and/or other countries. Other product
and company names mentioned herein may be the trademarks of their respective owners. U.S. Patent No.
6,988,138. Patents pending.
© 2007 Blackboard Inc. All rights reserved. Made and printed in the USA.
No part of the contents of this manual may be reproduced or transmitted in any form or by any means without
the written permission of the publisher, Blackboard Inc.
© 2007 Blackboard Inc. Proprietary and Confidential
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Blackboard Academic Suite (Release 7.3)
User Manual
TABLE OF CONTENTS
Table of Contents
3
About the Blackboard Academic Suite User Manual
6
Part One: Introduction
Chapter 1 – Welcome to the Blackboard Academic Suite
7
8
Courses and Organizations
10
Chapter 2 - Gateway
12
Entry Page
Lost Password
Catalogs
13
15
16
Chapter 3—Working in the Blackboard Academic Suite
17
Navigation
Language Packs
Course Menu
Course Map
Searching for Users
Entering Text
Text Box Editors
Link to File
Insert Multimedia File
About Spell Check
Using Spell Check
Math and Science Notation Tool – WebEQ Equation Editor
Adding and Editing Equations
18
19
20
21
22
23
24
30
31
34
35
36
37
Part Two: Courses and Organizations
38
Chapter 4 – Content
39
Course Content Areas
Course Content
Assessments
Assignments
Learning Units
Course Cartridges
Staff Information
External Links
40
41
42
46
48
49
50
51
Chapter 5 – Communication
52
Send Email
Send Email to Users
About the Discussion Board
View and Organize Discussion Board Content
Initiate a Thread
Respond to a Discussion Board Post
53
54
56
59
65
66
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Subscription
Manage a Group Forum
Collaboration Tools
Virtual Classroom
Menu Bar
Classroom Tool box
Whiteboard
Group Browser
Content Map
Ask Question
Question Inbox
Chat
Private Messages
User Information
Session Archives
Roster
Groups
File Exchange
Group Collaboration Sessions
Create/Modify Collaboration Session
Group Menu
Archive
Messages
Message Folder
View Message
Compose Message
Move Messages
Add Folder
User Manual
67
68
70
73
74
75
76
78
79
80
81
82
83
84
85
86
87
88
89
90
92
93
94
95
96
97
98
99
Chapter 6 –Tools
100
Announcements
Digital Drop Box
Add File to the Digital Drop Box
Send File from the Digital Drop Box
Edit Your Homepage
Personal Information
Edit Personal Information
Change Password
Set CD-ROM Drive
Set Privacy Options
Set Text Box Editor Options
Calendar
Quick Jump
Add or Modify Calendar Event
View Grades
Tasks
Add / Modify Task
The Electric Blackboard®
101
102
103
104
105
106
107
109
110
111
112
113
114
115
116
117
119
120
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Address Book
Add or Modify Contact
User Directory
Part Three: Portal Features
User Manual
121
122
124
125
Chapter 7 – Tabs and Modules
126
My Institution Tab
Modules
What's New? Module
Delegated Module Admin
Customize Tab Content
Customize Tab Layout
Editing, Minimizing and Removing Content
127
128
129
130
131
132
133
Chapter 8—The Community Tab and Organizations
134
Organizations
Community Discussion Boards
Create Community Discussion Boards
135
136
137
Chapter 9—eMarketplace and MyAccounts
138
Purchase an Item from the eMarketplace
MyAccounts Module
Deposit Funds Into an Account
Deposit Funds Into Another Users Account
View Account Statements
View Balance and Transaction History
Report Lost or Stolen Cards
Suspend a Card
Email Notifications
139
140
141
142
143
144
145
146
147
© 2007 Blackboard Inc. Proprietary and Confidential
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ABOUT THE BLACKBOARD ACADEMIC SUITE USER MANUAL
Welcome to the Blackboard Academic Suite™! The Blackboard Academic Suite offers a robust set
of tools, functions, and features for learning. Besides the features that are included as part of the
Blackboard Academic Suite, there are numerous additional tools that can be added to Blackboard
Academic Suite as Blackboard Building Blocks.
This user manual details the tools and functions included with the platform from the User or general
user perspective. Other manuals detail the construction, customization, and management features
for Instructors, Leaders, and System Administrators.
The flexibility of the Blackboard Academic Suite means that not all the tools and functions that are
available are documented in this manual. Building Blocks allow System Administrators to add a
variety of materials, tools, and functions to the Blackboard Academic Suite. Individual Building
Blocks are not documented in this manual. Contact your System Administrator for assistance with a
Building Block.
The tools and functions documented in this manual may not be available to users or only available
in certain areas of the Blackboard Academic Suite. System Administrators, Leaders, and
Instructors can customize the availability of most aspects of the platform.
Manual Organization
This manual begins by introducing the Blackboard Academic Suite. The second section reviews the
Course environment of the Blackboard Learning System. The final section reviews the advanced
features of the Blackboard Community System.
Manual Conventions
To make this manual easier to use a number of conventions appear throughout.
S YMBOL
D ESCRIPTION
[r]
Required field.
Bold type
A button or field name.
Courier font
Steps
Text that users should type.
Tasks users should perform.
Using this manual
This manual is best used as a reference. It should be read from beginning to end. If the manual is
viewed online, the links enable the reader to navigate quickly through topics.
Manual Updates
Please note that this manual is updated periodically. Check the Date of Last Revision at the
beginning of the manual to ensure that it is the most recent copy.
The HTML version is available through the User Manual feature in each course and at
http://www.blackboard.com/products/services/support. This site also includes the most current
versions of the user manuals in PDF format.
Please contact Blackboard Support to report any comments or suggestions regarding this manual.
© 2007 Blackboard Inc. Proprietary and Confidential
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PART ONE: INTRODUCTION
Part One Contents
This part reviews the basic information needed to get started using the Blackboard Academic Suite.
Part One includes the following chapters:
•
Chapter 1 - Welcome to the Blackboard Academic Suite
•
Chapter 2 - Blackboard Platform Gateway
•
Chapter 3 - Working in the Blackboard Academic Suite
© 2007 Blackboard Inc. Proprietary and Confidential
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CHAPTER 1 – WELCOME TO THE BLACKBOARD ACADEMIC SUITE
Overview
The following are some things to keep in mind when using the Blackboard Academic Suite:
•
System Administrators have the ability to disable certain tools within the application. If
you encounter tools that you are unable to access contact your System Administrator.
•
The openness of the Blackboard Academic Suite allows Instructors, Leaders and
Administrators to be very creative. The names for items in the Blackboard Academic Suite
may differ from those in the documentation.
•
Building Blocks allows institutions to integrate external applications, tools, content, and
services into the Blackboard Academic Suite.
The Blackboard environment
The Blackboard environment includes a header frame with images and buttons customized by the
System Administrator and tabs that navigate to different areas. Clicking on a tab opens that area in
the content frame.
Header frame
The header frame contains navigation buttons that allow the user to access the institution home
page, access the help, and logout.
Tabs
Blackboard Learning System and Blackboard Learning System–Basic Edition include two common
tabs for users:
•
My Institution: The My Institution tab contains tools and information specific to each
user’s preferences. Tools and information are contained in modules. Users can add and
remove modules from their My Institution tab. The System Administrator may restrict
access to or require specific modules.
•
Courses: Users click on a link from the Courses tab to access a Course.
Users have access to the following tabs with the Blackboard Community System:
•
My Institution: See definition above.
•
Community: The Community tab lists Organizations specific to each user, the
Organization Catalog for the institution, and institution Discussion Boards. Users click on a
link from the Community tab to access an Organization.
•
Services: The Services tab contains links to other institutional offerings outside of the
Blackboard Learning System. The links are set by the System Administrator.
In addition, the Blackboard Community System enables the institution to create custom tabs and
present different tabs to users based on Institution Roles.
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Content frame
The content frame always contains one of the following pages:
•
Tab: The area that appears in the content frame when a tab is clicked. Tabs hold broad
information and allow the user to access pages containing specific content and features.
•
Page: A page appears in the content frame when accessed through one of the
navigational tools described below. Web pages contain specific content or features and
originate from tabs.
© 2007 Blackboard Inc. Proprietary and Confidential
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COURSES AND ORGANIZATIONS
Overview
Courses and organizations function in the same way. The Organization Leader and the Course
Instructor uses the same tools to provide an online environment. Organizations are available with
the Blackboard Community System, while course are available with the Blackboard Learning
System.
A course or organization consists of the Course Menu or Organization Menu and a content frame.
The Menu links users to content and tools. The content frame displays content and tools.
Instructors and Leaders
Course Instructors manage all of the tools and content related to courses; Organization Leaders
manage all of the tools and content related to organizations.
Functions
The table below includes information on the components of a course or organization. The names of
the areas can be changed by the Instructor, Leader or the System Administrator.
A RE A
D ESCRIPTION
Announcements
Announcements post timely information critical to course
or organization success. Click Announcements from the
Course Menu or Organization Menu to view
Announcements.
Staff Information
Staff Information provides background and contact
information on Instructors, Teaching Assistants and
Leaders.
Content Areas
Content Areas can contain a wide-range of content items
including: Assessments, Assignments, Learning Units,
and multimedia files.
Communication
The Communication area allows users to:
External Links
•
send and receive messages
•
open Discussion Boards
•
enter the Virtual Classroom
•
view roster
•
view Group pages
External Links connect users to learning materials outside
of the Blackboard Academic Suite.
© 2007 Blackboard Inc. Proprietary and Confidential
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A RE A
D ESCRIPTION
Tools
Tools that can be used in the Course or Organization.
These include: Digital Drop Box, Edit Home Page,
Personal Information, Calendar, View Grades, User
Manual, Tasks, The Electric Blackboard®, and Address
Book.
Course Map
Navigate through a collapsible tree directory.
© 2007 Blackboard Inc. Proprietary and Confidential
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CHAPTER 2 - GATEWAY
Overview
The Gateway page welcomes users and provides a login button to access the Blackboard
Academic Suite. Users must have a valid Username and password to login.
NOTE: Cookies must be enabled within the Web browser.
NOTE: Users may also login through a button on the header frame or
a special portal module if the Gateway page does not appear.
Functions
The following buttons may appear on the Gateway page.
B UTTON
D ESCRIPTION
Login
Users can login to the Blackboard Academic Suite.
Course Catalog
Browse the Course Catalog.
Create Account
Create an account on the Blackboard Academic Suite.
Get Blackboard
Backpack
Download the Blackboard Backpack.
Secure your Password
Passwords enable access to personal information. To maintain security do not share passwords
with others.
In this chapter
This chapter includes the following topics.
T OPIC
D ESCRIPTION
Entry Page
Describes the page used to logon to the Blackboard Academic
Suite.
Lost Password Page
Details how to obtain a new password.
Course Catalog
Describes the Catalog.
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ENTRY PAGE
Users login to the Blackboard Academic Suite from the Entry page. Click Login on the Gateway
page to access the Entry page.
NOTE: Users may be immediately directed to the My Institution tab. If
so, Users may also login through a button on the header frame or a
special portal module.
Fields
The table below details the entry fields on the Entry page.
F IELD
D ESCRIPTION
Account Login
Username
Enter the Username.
Password
Enter password. The password and Username must be
entered exactly to login. The maximum number of
characters in a password is 32. Passwords are case
sensitive.
Functions
The table below presents the functions available to users on the Entry page.
TO . . .
CLICK
view the Blackboard Academic Suite
without logging in as a user
Preview.
create an account
Create.
obtain a new password
Forget your password? to open the
Lost Password page.
login
Login after entering Username and
password.
download Blackboard Backpack
the Get Download Blackboard
Backpack link.
© 2007 Blackboard Inc. Proprietary and Confidential
...
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Blackboard Backpack
Options on the Entry page allow users to download the Blackboard Backpack. Blackboard
Backpack is a client-side software application that enables users to synchronize their Blackboard
materials for offline use. Using this powerful learning tool, Students can access their learning
materials from anywhere at anytime, without having to have an Internet connection. The following
items are synchronized from Courses and Organizations: content, announcements, calendar items,
tasks. Blackboard Backpack also synchronizes Microsoft Outlook calendar items, address book
and tasks.
© 2007 Blackboard Inc. Proprietary and Confidential
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LOST PASSWORD
Overview
Users must complete the Lost Password page to obtain a new password. Users will create a new
password based on instructions received in an email from Blackboard. Users must enter
information in all the fields in the Find User With Username section or all of the fields in the Find
User With Email section.
Find this page
Follow the steps below to open the Lost Password page.
1.
Enter the URL for the Blackboard Academic Suite into a Web browser.
2.
Click Login.
3.
Click Forgot Your Password?
Fields
The table below details the fields on the Lost Password page.
F IELD
D ESCRIPTION
Username Option
First Name
Enter first name.
Last Name
Enter last name.
Username
Enter Username. This field is case sensitive.
Email Address Option
First Name
Enter first name.
Last Name
Enter last name.
Email
Enter email address.
© 2007 Blackboard Inc. Proprietary and Confidential
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CATALOGS
Overview
The Course Catalog lists all courses offered at the institution in defined categories such as
semester and subject matter. The Organization Catalog lists all organizations at the institution in
defined categories, such as organization type or semester availability.
The Catalog pages allow users to search for courses or organizations via keyword or a specific
category. The links in the catalog display Instructor or Leader information and a course or
organization description. Users may also be able to enroll, preview, or log into a course or
organization depending on how the institution customizes the Blackboard Academic Suite.
NOTE: The System Administrator may choose to use a different
Catalog or no catalog at all.
Find this page
Click Browse Course Catalog or Browse Organization Catalog from the Gateway page. Or,
login and open the Courses tab or the Communities tab.
Functions
The table below details the available functions on the Catalog page.
TO . . .
CLICK
...
search for a course
Go after entering a keyword in the search
box.
perform advanced search
Advanced Search hyperlink.
browse the Catalog
the hyperlink of the category or courses
to view.
View a course or organization as a Guest
Users are able to browse the catalog and preview courses and organizations as a guest. Click on
the link to a course or organization to view it as a Guest. Guests do not have access to the entire
course or organization.
NOTE: The Instructors and Leaders determine whether Users are
allowed to preview a course or organization prior to enrollment. Thus,
this option may not be available for all courses and organizations
© 2007 Blackboard Inc. Proprietary and Confidential
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CHAPTER 3—WORKING IN THE BLACKBOARD ACADEMIC SUITE
Overview
This chapter discusses how to navigate and enter text in the Blackboard Academic Suite.
In this chapter
This chapter includes the following topics.
T OPIC
D ESCRIPTION
Navigation
Move throughout the Blackboard Academic Suite.
Language Packs
Set a language preference for an individual user.
Course Menu
Navigate within a course or organization.
Course Map
Navigate within the tree directory of a course or organization.
Searching for
Users
Locate information about other users.
Entering Text
Input information.
Text Box Editors
Input information using the Text Box Editor.
Link to File
Include a link to a file in the Text Box Editor.
Insert Multimedia
File
Add a multimedia file to the Text Box Editor.
About Spell Check
Overview of the Spell Check Feature.
Using Spell Check
Check the spelling of items in a text block.
Math and Science
Notation Tool
Overview of the Math and Science Notation Too.
Adding and Editing
Equations
Input information using the Text Box Editor.
© 2007 Blackboard Inc. Proprietary and Confidential
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NAVIGATION
Only the material in the content frame changes when moving to a new area or page. The tabs and
header frame are always available for quick access to those navigation features.
N AVIG ATION T OOL
D ESCRIPTION
Tab
Click a tab to open it.
Button
Click a button to navigate to a page within the Blackboard
Academic Suite. Some buttons also lead to areas outside
of the Blackboard Academic Suite. Buttons also execute
functions.
Link
Click a hypertext link to access another Web page within
the Blackboard Academic Suite. Links can also open Web
sites outside of the Blackboard Academic Suite.
Path
Click one of the hypertext links that appear in the
navigation path to access that page. The navigation path
appears at the top of pages to return to the previous page
that led to the current page.
Linking to a Course or Organization
To link to a course or organization, copy the URL from the address bar in the Web. Links can be
posted inside or outside the Blackboard Academic Suite. Users are prompted for authorization
before accessing the course or organization.
© 2007 Blackboard Inc. Proprietary and Confidential
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LANGUAGE PACKS
About Language Packs
Language Packs present the Blackboard Academic Suite using language and cultural norms
matched to different audiences. Language Packs are defined at the system level, the course or
organization level and finally at the user level.
At the system level, the Administrator defines one language pack as the system default. This is the
language that appears when no other language packs are specified at the course level or at the
user level.
At the course level, the Instructor can set a language pack and enforce it. When a language pack is
enforced, all users see that language pack. If the language pack is not enforced, and a user has a
preferred language pack associated with their account, the user’s language pack preference
overrides the course language pack.
At the user level, individuals may select their preferred language pack.
Set a Language Pack preference for a user
Follow these steps to set a language pack for a user.
1.
Open Personal Information. This is tool is available on tabs and within courses.
2.
Click Set Language Pack.
3.
Select a language pack from the drop-down list.
4.
Click Submit.
Spell Check and Language Packs
The Spell Check tool supports American English, Great Britain English, French, and Spanish. The
Spell Check tool does not work with other language packs. If Spell Check does not recognize the
language pack it uses a supported dictionary.
© 2007 Blackboard Inc. Proprietary and Confidential
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COURSE MENU
About the Course Menu
The Course Menu appears on the left side of a course and contains links to materials and tools
within the course. The Instructor can customize the appearance of the Course Menu and the
content and tools available to users.
Two views may be made available to users; if both views are available users may toggle between
them:
•
Quick View – Displays top-level of course materials. Links may be displayed as buttons or
text.
•
Detail View – Displays course materials as seen in the Course Map. This view expands to
show the hierarchy of course navigation.
A Tools Panel appears as part of the Course Menu. This box may contain links to the Course Map,
Communication tools and/or Course Tools. Links to tools may also be added to the main part of the
Course Menu so they appear in the Detail View or the Course Map.
The size of the Course Menu frame may be adjusted. Hold the mouse over the border that marks
the right side of the Course Menu, an arrow pointer appears. Use the mouse to drag this border
and expand or contract the frame.
Information about when the Course Menu was last refreshed is also available in the Course Menu.
Hold the mouse over the Refresh icon to view the date and time the menu was last refreshed. In
the Detail View the date and time information appears at the bottom.
View new Content
When content is added to the Course Menu or the Course Map it takes 20 minutes for it to cache;
this means that new content in the Course Menu and Course Map does not appear for 20 minutes.
To view content within the first 20 minutes it has been added click Refresh.
© 2007 Blackboard Inc. Proprietary and Confidential
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COURSE MAP
About the Course Map
The Course Map is a collapsible tree directory that is used for navigation within a course. The
Course Map may be opened from the Course Menu. The Content Map, similar to the Course Map,
is available within Virtual Classroom sessions.
View the Course Map
The Course Map allows users to navigate within a course. It may be opened from the Detail View
and the Quick View of the Course Menu. Select Course Map in the Tools Panel on the Course
Menu to open the Course Map. All available content appears within the Course Map.
Note: The Instructor selects whether or not the Course Map is
available in the Display View and the Quick View of the Course
Menu.
Note: The Course Map may appear with a different color scheme
when accessed from Quick View.
View the Content Map
The Content Map is similar to the Course Map, except the tree directory only displays available
Content Areas; it does not allow users to navigate to other course areas, such as tools. To open
the Content Map, select Content Map in the Classroom Tool box of a Virtual Classroom.
Note: Users must have Active privileges to use the Content Map in
a Virtual Classroom.
© 2007 Blackboard Inc. Proprietary and Confidential
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SEARCHING FOR USERS
Overview
There are several areas in the Blackboard Academic Suite where users can search for other users.
User search options
The table below details the available user search options. All options are not available in all search
boxes.
TO . . .
THEN
...
search for a user using last name or
Username
Select the Search tab.
Enter either a last name or a Username.
Select either the Last Name or Username option. All
matching entries are displayed.
search for a group of last names or
Usernames that start with a particular
letter or number
Select the A-Z, 0-9 tab.
search using a value found in the
user’s name
Select the Advanced tab.
Click on the first letter of the last name or on the first
number of the Username. All matching entries are
displayed.
Enter a value in the Containing field.
The search returns all users with that value in their
Username.
Click the check boxes and select values from the
drop-down list to narrow the search.
list all users
Select the tab.
Click List All to list all the names enrolled. All entries
are displayed.
© 2007 Blackboard Inc. Proprietary and Confidential
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ENTERING TEXT
Overview
By default, Blackboard Academic Suite formats text to 12-point, left-justified Arial. Any other
formatting must be done with HTML tags or using the Text Box Editor.
Text box options
The following options are available in most text entry boxes in the Blackboard Academic Suite:
F ORM AT O PTION
B EHAVIOR
Smart Text
Automatically recognizes a link entered in the text box. Smart
text recognizes the ENTER key as a paragraph tag and accepts
HTML tags as well. Smart Text also prompts to load images if
an image source tag appears.
Web addresses entered as URLs are converted to links. The
URL must begin with "http://" and there must be a space before
the "http://" to distinguish it from the previous word.
If an image tag, <IMG>, is entered in Smart Text, the
Blackboard Academic Suite automatically prompts you to
upload the image.
Plain Text
Displays text as it is written in the text area. Plain text does not
render HTML code. HTML code appears as text. Equations do
not work in Plain Text.
HTML
Displays text as coded by the user using Hypertext Mark-up
Language (HTML) tags.
NOTE: The Smart Text and Plain Text options are only available if the
Administrator has turned off the Text Box Editor or if the user does
not have a Windows Operating System and Internet Explorer Version
5.x or a later.
File names
Blackboard allows the use of all characters in file names. However, the user's operating system
and browser may limit the types characters accepted. For example, some browsers do not accept
multi byte characters.
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TEXT BOX EDITORS
About the Text Box Editor
Smart text, Plain text, or HTML may be used in the Text Box Editor. Options at the bottom of the
box allow the user to switch format at anytime.
Smart text should be used if the intent is to display the text in the exact way that it is typed in. Line
breaks, tabbing, and other keyboard formatting will be retained with Smart text. Text written with
HTML tags display as rendered text; for example, if a word is typed with bold tags the word
appears in bold. Do not use Smart Text to display the actual HTML tags.
Plain text strips any formatting from the text, except for line breaks. The result is completely
unformatted text. This may be useful if the user needs to do a lot of copy and pasting of the
content, or if the intent is to display code information. For example, if the user wants to show how to
write something in HTML, Plain text should be used to retain the HTML tags in the content. Plain
text does not work with MathML or the equation editor. Changing a text box that includes a
mathematical formula to Plain text will make the formula unreadable.
The HTML option should be used if the user knows HTML and opts to type HTML tags into the Text
Box Editor. The result will be content formatted by the HTML tags used.
Preview shows the user how the formatted text appears when rendered in the browser. Features
that appear in the Text Box Editor may include WebEQ, MathML, and SpellCheck.
About the Visual Text Box Editor
The Visual Text Box Editor has three rows of buttons. The first row is required and may not be
collapsed. The second and third rows may be collapsed with the arrows to the left of the row.
When using the Blackboard Content System, the third row options of the
Visual Text Box Editor provide a Browse to Content Collection field. The
Visual Text Box Editor allows the user to create content that includes links
to items in their Content Collection.
F IRST
ROW BASIC ACTIONS
Font Style
Select a style for the text. The options correspond to standard HTML
Style types.
Font size
Select the size of the text.
Font
Select the font.
Bold
Make selected text bold.
Italics
Make selected text italics.
Underline
Underline the selected text.
Align left
Align text to the left.
Align Center
Align text in the center.
Align Right
Align text to the right.
Ordered list
Create a numbered list or add a numbered list item.
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ROW BASIC ACTIONS
Unordered list
Create a bulleted list or add a bullet list item.
Decrease Indent
Move text left.
Increase Indent
Move text right.
S ECOND R OW A DDITIONAL B ASIC A CTIONS
Find
Search for a word or phrase in the text area.
Spell Check
Select the ABC checkmark to open Spell Check.
Cut
Cut the selected items.
Copy
Copy the selected items.
Paste
Paste copied or cut content.
Undo
Select the circular arrow pointing to the left to undo the previous
action.
Redo
Select the circular arrow pointing to the right to redo the previous
action.
Hyperlink
Add a hyperlink. Types include: file, ftp, gopher, http, https, mailto,
news, telnet, and wais.
Create Table
Add a table.
Horizontal Line
Add a line.
Background Color
Add a highlight color to the selected text.
Text Color
Specify the color of the text.
WebEQ Editor
Open the WebEQ Equation Editor icon (x2) to add an equation.
Equations cannot be added to a cell in a table. Instead, create the
equation outside the table and then cut and paste the equation into
the cell.
MathML Editor
Open the MathML Equation Editor icon (√x ) to add an equation.
HTML View
View the HTML code that is generated by the Visual Text Box
Editor. Users may also edit the HTML in this view. If HTML is added
or changed in this view, click Submit to view the change in the
Visual Text Box Editor.
Preview
Preview the content as it will be seen by end users.
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The following table includes a description of some options specific to each type of file attachment.
T HIRD
ROW FILE ATTACHMENT ACTIONS AND SPECIAL OPTIONS
Attach file
Add a file to the text area. The Insert Link to File page appears.
Browse: select a file from the local machine
Link to Content Collection: select an item or folder from the Content
Collection
Specify Source URL: provide a URL where the item is located.
Name of link to file: providing a descriptive name of the content is
helpful for the user. This allows the user to read the link in context,
rather than simply read the name of the file being linked to.
Attach image
Add an image to the text area. The Insert Image page appears.
Set Width and Height: leaving these fields blank renders the image
in its original size.
Image Target URL: the URL entered here makes the image a link.
When the user clicks the image, they go to this URL.
Alt text: Alternate text is important for visually impaired users.
Alternate text tells users what should appear if the image does not
display
Attach MPEG/AVI
Add MPEG/AVI media content to the text area. The Insert MPEG file
page appears.
Set Width and Height: the default width and height provided are
standard sizes for MPEG/AVI content, but may be altered.
Add Quick Time
Add Apple QuickTime media to the text area. The Insert QuickTime
File page appears.
Loop: QuickTime media allows the option to loop the movie. If this is
set to Yes, the media replays as long as the page is loaded.
Add Audio
Add an audio file, such as .mp3 or .wav to the text area. The Insert
Audio File page appears.
Add Flash/Shockwave
Add Macromedia Flash or Shockwave media to the text area. The
Insert SWF File page appears.
Set Quality: quality options are provided to allow the user to choose
between highest quality vs. highest performance. The highest quality
media takes the longest time to load in a browser.
Differences between Text Box Editor and Visual Text Box Editor
The Text Box Editor and Visual Text Box Editor allow the entry of formatted text in the Blackboard
Academic Suite.
The Text Box Editor allows Plain Text, Smart Text and HTML formatting. The Visual Text Box
Editor allows users to modify content in an interface resembling a word processor, and perform
basic HTML functions without knowledge of any HTML. These features include creating tables,
bulleted lists, hyperlinks, horizontal lines, and more. Users may also format text and paragraphs,
and upload multimedia files in the Visual Text Box Editor. Both editors may include WebEQ,
MathML and Spell Check features.
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NOTE: The Visual Text Box editor is only available to Windows
Operating System users with Internet Explorer Version 5.x or a later.
System Administrators may turn off the Visual Text Box editor, Spell
Check, Web EQ and MathML for all users. Users may turn off the Visual
Text Box Editor in Personal Information settings.
If the Visual Text Box Editor is off, or if users are not using Windows
Internet Explorer, the Text Box Editor will be on.
Attaching files in the Visual Text Box Editor
Users have the option of attaching different types of files to the Visual Text Box Editor. Do not copy
and paste a file from one text box to another; this causes errors.
The table below explains which button in the Third Row of the Visual Text Box Editor is used to add
different file types.
F ILE
ATTACHMENT TYPES
Attach file
.doc, .exe, .html, .htm, .pdf, .ppt, .pps, .rtf, .tiff .txt, .wmf, .wpd, .xls,
.zip
Attach image
.gif, .jif, .jpg, .jpeg, .tiff, .wmf
Attach MPEG/AVI
.asf, .avi, .mpg, .mpeg, .wmv
Add Quick Time
.qt, moov, .mov
Add audio
.aiff, .asf, .au, .mpe, .mp3, .ra, .ram, .rm, .wav, .wma, .wmv
Add Flash/Shockwave
.swf
Missing image detection in the Text Box Editors
Missing Image Detection functionality is available on the Add Item page under the following
scenarios when a user:
•
pastes HTML with a broken image into the HTML view of the Visual Text Box Editor
•
pastes HTML with a broken image into the Text Box Editor and selects the HTML option
•
pastes HTML with a broken image into the Text Box Editor selects the Smart Text option
Missing image detection functionality does not apply when a user:
•
pastes HTML with a broken image into the Text Box Editor and selects the Plain text
option
•
pastes HTML with a broken image into the Visual Text Box Editor
•
uploads an HTML file with a broken image from the third row of the Visual Text Box Editor
•
links to an HTML file in the Content Collection with a broken image (either via the third row
of the Visual Text Box Editor or as a URL in the Text Box Editor).
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Keyboard shortcuts for the Visual Text Box Editor
The Visual Text Box Editor supports the following keyboard shortcuts:
NOTE: If the shortcut keys that move selected items one character left,
right, up, or down are used, the object being moved will be absolutely
positioned. An absolutely positioned element is determined by pixels, so
moving it up once will move it up one pixel.
K EYBOARD S HORTCUTS
Movement
RIGHT ARROW
Move one character to the right.
LEFT ARROW
Move one character to the left.
DOWN ARROW
Move down one line.
UP ARROW
Move up one line.
CTRL+RIGHT ARROW
Move right one word.
CTRL+LEFT ARROW
Move left one word.
END
Move to the end of the line.
HOME
Move to the start of the line.
CTRL+DOWN ARROW
Move down one paragraph.
CTRL+UP ARROW
Move up one paragraph.
PAGE DOWN
Move down one page.
PAGE UP
Move up one page.
CTRL+HOME
Move to the beginning of the text.
CTRL+END
Move to the end of the text.
Selection
SHIFT+RIGHT ARROW
Extend the selection one character to the right.
SHIFT+LEFT ARROW
Extend the selection one character to the left.
CTRL+SHIFT+RIGHT
ARROW
Extend the selection right one word.
CTRL+SHIFT+LEFT ARROW
Extend the selection left one word.
SHIFT+UP ARROW
Extend the selection up one line.
SHIFT+DOWN ARROW
Extend the selection down one line.
SHIFT+END
Extend the selection to the end of the current line.
SHIFT+HOME
Extend the selection to the start of the current line.
SHIFT+PAGE DOWN
Extend the selection down one page.
SHIFT+PAGE UP
Extend the selection up one page.
CTRL+SHIFT+END
Extend the selection to the end of the document.
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K EYBOARD S HORTCUTS
CTRL+SHIFT+HOME
Extend the selection to the beginning of the document.
CTRL+A
Select all elements in the document.
Editing
BACKSPACE
Delete the selection. Or, if there is no selection, delete the
character to the left of the cursor.
CTRL+BACKSPACE
Delete all of a word to the left of the cursor.
CTRL+C
Copy the selection.
CTRL+V
Paste cut contents or copied contents.
CTRL+X
Cut the selection.
DELETE
Delete the selection.
INSERT
Toggle between inserting and overwriting text.
CTRL+Z
Undo the most recent formatting command.
CTRL+Y
Re-do the most recent undone command.
CTRL+F
Find text.
SHIFT+F10
Display the context menu. This is the same as a right-click.
Formatting
CTRL+B
Toggle bold formatting.
CTRL+I
Toggle italic formatting.
CTRL+U
Toggle underlining.
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LINK TO FILE
Overview
Users may include a link to a file from the Text Box editor.
Fields
The table below details the fields on the Insert Link to File page:
F IELD
D ESCRIPTION
Insert Link to File
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system. For
example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Link to File Options
Name of Link to File
Enter the name of the link that users click to access the attached
file.
Launch in new
window
Select Yes to have the file open in a new separate window. Select
No to have the file open in the content frame.
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INSERT MULTIMEDIA FILE
Overview
Users may add the following multimedia files when authoring content in the Text Box Editor.
•
Image.
•
MPEG or AVI. MPEG (Moving Picture Expert Groups) files are audio-visual files in a
digital compressed format. AVI (Audio Video Interleave) is Microsoft’s file format for
storing audio and video data.
•
Quicktime. QuickTime is a video and animation system that supports most formats,
including JPG and MPEG. Users with a PC will require a QuickTime driver to view
QuickTime files. Macintosh users do not require this driver.
•
Audio.
•
Flash or Shockwave. Macromedia Flash and Shockwave files support audio, animation
and video; they are also browser independent. Browsers require specific plug-ins to run
Flash and Shockwave files.
The options to control how a multimedia file displays, such as should it loop, should the controls
display, will not be available after the file has been inserted. To edit these options, use the HTML
view and edit the options directly.
Image Fields
The table below details the fields on the Insert Image page:
F IELD
D ESCRIPTION
Insert Image
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system.
For example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Image Options
Set the Width
Enter the width of the image in pixels.
Set the Height
Enter the height of the image in pixels.
Border
Choose a border for the image. If ‘0’ is chosen there will be no
border around the image.
Alt Text
Enter text that will be used display if the image fails to load.
Alternate text is important for visually impaired users who access
the Web.
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MPEG or AVI Fields
The table below details the fields on the Insert MPEG File page:
F IELD
D ESCRIPTION
Insert MPEG File
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system.
For example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
MPEG File Options
Set the Width
Enter the width of the video in pixels.
Set the Height
Enter the height of the video in pixels.
AutoStart
Select Yes to start playing when the page is opened. Select No to
let users start playing manually after opening the page.
Controls
Select the size of controls to appear to users. Controls must be
available if users are to start the video manually.
Quicktime Fields
The table below details the fields on the Insert QuickTime File page:
F IELD
D ESCRIPTION
Insert QuickTime File
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system.
For example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
QuickTime File Options
Set the Width
Enter the width of the video.
Set the Height
Enter the height of the video.
AutoStart
Select Yes to start playing when the page is opened. Select No to
let users start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Controls
Select to display controls.
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Audio Fields
The table below details the fields on the Insert Audio File page:
F IELD
D ESCRIPTION
Insert Audio File
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system.
For example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Audio File Options
AutoStart
Select Yes to start playing when the page is opened. Select No to
let users start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Controls
Select to display controls.
Flash or Shockwave Fields
The table below details the fields on the Insert SWF File page:
F IELD
D ESCRIPTION
Insert SWF File
Browse
Click Browse to locate a file.
OR Specify URL
Enter a URL to create a link to a file outside of the local system.
For example, from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
SWF File Options
Set the Width
Enter the width of the video.
Set the Height
Enter the height of the video.
AutoStart
Select Yes to start playing when the page is opened. Select No to
let users start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Set Quality
Select the quality of the images that will appear to users. Please
note that the better the quality of an image the larger the file.
Larger files take longer to open.
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ABOUT SPELL CHECK
Overview
The Spell Check feature supports a full English dictionary, a supplemental word list configured by
the System Administrator, and custom word lists that are stored as a cookie on a user’s local
machine. The spell check feature is available wherever users can enter blocks of text. It is also
available as a module with the Blackboard Community System.
Word lists
Misspelled words are determined by the following three sources:
•
Spell Check Dictionary: A full English dictionary that includes words that are not flagged
for correction. The dictionary is also the only source for suggestions. This dictionary
cannot be modified.
•
Supplemental Word List: A list of additional terms added by the System Administrator
that do not appear in the default dictionary.
•
Personal Word List: This word list is stored as a cookie on each user’s local machine.
Words are added to this list using the Learn function. The words in the personal word list
are not flagged for correction. These words are not included as suggestions for misspelled
words.
Extensive personal word lists may slow performance of the Spell Check tool.
Personal word list and cookies
The personal word list is stored as a cookie on the user’s local machine. The cookie is not user or
installation specific. Therefore, a user’s word list is available to them whenever they are using Spell
Check as long as they are on the same local machine. Also, if another user logs onto the same
machine, that user will have the personal word list stored on that machine applied to Spell Check.
For example, if a user creates a personal word list on a computer in the computer lab, this word list
will be available to all users who use this computer in the lab. The user may not take this word list
with them to a different computer.
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USING SPELL CHECK
Overview
When Spell Check is launched it reviews the text block and sequentially bring up any words it does
not recognize for review.
Functions
The table below details the functions available with Spell Check.
TO . . .
THEN
...
replace the occurrence of a
word with a correction or
suggestion
enter a correction in the Replace With field or select a
suggestion from the list. Click Replace to change the word in
the text to the word in the Replace With field. If the misspelled
word appears later in the text block it is flagged again for
correction.
replace every occurrence of
a word in the text with a
correction or suggestion
enter a correction in the Replace With field or select a
suggestion from the list. Click Replace All to change every
occurrence of the word in the text with the word in the Replace
With field.
ignore the word and not
make a correction
click Ignore. The word is not changed. If the word appears
again in the text block it will be flagged for correction.
ignore every occurrence of
the word in the text block
click Ignore All. The word is not changed and Spell Check will
not flag it for correction again in the text.
teach Spell Check to
recognize the word as
correct
click Learn. The word is added to the personal word list.
Whenever Spell Check is run on the local machine the word
will be recognized and not flagged.
close the spell check without
finishing
click Finish.
Recognized errors
Note how Spell Check handles the following circumstances:
•
Double words are recognized as errors.
•
Irregular capitalization is not recognized as an error.
•
Initial capitalization at the beginning of sentences is not checked.
•
Words in ALL CAPS are checked for spelling errors.
•
Words that contain numbers are recognized as errors.
•
A word that appears in the supplemental or personal word list must be entered as a
correction during a spell check (these words do not appear as suggestions). The Spell
Check tool must be run again to verify that the word is spelled correctly.
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MATH AND SCIENCE NOTATION TOOL – WEBEQ EQUATION EDITOR
Overview
The Math and Science Notation Tool (WebEQ Equation Editor) is a general purpose equation
editor. The Math and Science Notation Tool enables users to use mathematical and scientific
notation. Users can add equations, edit existing equations, and move equations within the Equation
Editor. All of the Equation Editor symbols are based on MathML, a markup language for math on
the Web. MathML is a subset of XML.
Users may receive a pop-up box when launching WebEQ that asks the user to trust an applet
provided by Design Science, the maker of WebEQ. If users click Always, the pop-up no longer
appears on that computer when launching WebEQ.
For best performance on a Windows® operating system use Internet Explorer 6.0.
For best performance on a Macintosh®:
•
Mac OS X v10.2 (or a later version)
•
Install the MRJPlug-in. http://homepage.mac.com/pcbeard/MRJPlugin/
NOTE: Similar to the Collaboration Tool, the Java 2 Run Time
Environment 1.3.1_04 or higher is required to use the Math and
Science Equation Editor. See the Collaboration Tools topic for
additional information.
MathML Equation Editor
The MathML Equation Editor functions in the same way at the Math and Science Notation Tool.
Instead of opening with the symbol buttons, a blank text box appears where users can enter XML.
Functions
The table below details how to access the Equation Editors.
TO . . .
CLICK
access the WebEQ Equation Editor
the Math and Science Notation Tool icon.
insert XML
the MathML Equation Editor icon.
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ADDING AND EDITING EQUATIONS
Overview
Once an equation has been created it can be copied and used again or copied and modified using
the Notation Tool features.
Functions
The table below describes the functions available in the Math and Science Notation Tool.
TO . . .
THEN
...
create a name for the equation
enter a name in the Equation Name: field. To
accept the default name do not make any
changes.
create an equation
use the equation symbols available on the
keyboard or in the toolbar to create equations.
modify an existing equation
select the equation from the Edit Equation: dropdown list. The equation appears in the Editor.
Click Modify to save the changes.
submit the equation and its
name
click Add.
TIP: If an equation is more then one line or uses a large font size, the
equation may be cut off when it appears on the page. Add an empty
line after the final line in the equation to prevent this error.
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PART TWO: COURSES AND
ORGANIZATIONS
Part Two Contents
Courses and Organizations include content and tools for teaching, collaborating, and learning. This
part includes the following chapters:
•
Chapter 4 – Content
•
Chapter 5 – Communication
•
Chapter 6 – Tools
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CHAPTER 4 – CONTENT
Overview
The names of the areas in a Course or Organization are configured by the Instructor, Leader, or the
System Administrator and may differ from the names shown in this chapter. The function of each
area will not change even if the name and purpose of the area is different. The Instructor, Leader,
or the System Administrator may not make all of these areas available. The Course Areas or
Organization Areas that are accessible by Users make up the Course Menu or Organization Menu
that appears in the frame on the left side of the course or organization.
In this chapter
This chapter includes the following topics.
T OPIC
D ESCRIPTION
Course Content Areas
Provides information on how materials and information is
presented.
Course Content
Gives detailed information on the functions available
when viewing content.
Assessments
Provides information for taking Assessments and
reviewing the results.
Assignments
Explains how Assignments are accessed and submitted
to the Instructor or Leader.
Learning Units
Provides information on how to navigate within a Learning
Unit.
Course Cartridges
Provides information on Course Cartridges and how to
access Cartridge content.
Staff Information
Displays information about the staff such as Instructor
name, email address, office location, and office hours.
External Links
Explains how to access external links.
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COURSE CONTENT AREAS
About Content Areas
Course Content Areas may contain a variety of learning materials. Instructors use these areas to
present information from basic text to multimedia to links to tools. Instructors can also add
Assessments and Learning Units to any content areas.
Navigating within Content Areas
Instructors have unlimited options when designing Content Areas. However, navigating through
Content Areas is a structured, easy-to-follow process. Content Areas are arranged as a series of
nested folders. Each folder can contain items and other folders. Each folder includes the name of
the folder, a navigation path, and items and subfolders the Instructor has included in that folder.
Click the appropriate folder in the navigation path to return to a previous folder or to the beginning
of the Content Area. Click the link in a folder to open an item or to open a subfolder.
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COURSE CONTENT
Content Visibility
Instructors may set up rules for content items that limit the availability based on date and time,
individual users, course Groups, and Gradebook scores and attempts. This means that the content
displayed in the Course Menu or Content Areas may change over time. For example, if a file is
made available after a Test is complete, the file only appears in a Content Area after a Student
completes the Test. The following are some examples of how content is released:
•
Date and time – An item may be made available for only one week or after a certain date.
For lecture notes may be made available after the date of the lecture.
•
Groups – An item may be available to users in one Group and not another, or it may be
available at a different times to users in different Groups.
•
Individual users – An item may be made available only to an individual user who is
completing an extra credit project.
•
Gradebook attempt - An item may be made available only after Students have completed
an Assessment.
•
Gradebook score – An item may be made available to all users who receive above an 80
on an Assignment.
Review Status
Review Status allows the Instructor to track user review of specific content items and may affect the
release of additional content. Once the Instructor enables the tool for an item, each Student tracks
their progress. For example, the Instructor may enable Review Status for an article added to a
Content Area and may make the release of a Quiz contingent upon the Student reviewing the
article. Once the Student marks the article Reviewed, the Quiz appears.
A Mark Reviewed button appears on the item when it is opened. After reviewing the item, select
this button to mark it Reviewed.
NOTE: Please note that this button may be selected multiple times to
toggle between Reviewed and Mark Reviewed. The Instructor only
views the current setting; so if the item is marked Reviewed, then
switched to Mark Review, the Instructor does not see that the item was
marked Reviewed at any time.
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ASSESSMENTS
About Assessments
An Assessment is a Test or Survey. Assessments can be found in any content area, content area
folder, or Learning Unit.
Tests can be used to test the knowledge of users. The Instructor assigns point values to questions.
Student answers are submitted for grading, and the results can be recorded in the Gradebook.
Surveys can be used for polling purposes and evaluations. These assessments are not graded.
There are several types of questions that can be included in an Assessment.
•
Multiple Choice: Allows A number of choices with one correct answer. Indicate the
correct answer by selecting a radio button.
•
True / False: A statement with the option to choose either true or false. True/False
answer options are limited to the words True and False.
•
Fill in the Blank: A statement that requires an answer to complete it. Answers are
evaluated based on an exact text match.
•
Multiple Answer: A number of choices with one or more correct answers.
•
Matching: Two columns of items where each item in the first column must be matched to
an item in the second column.
•
Essay: A question where the answer must be entered in a text box.
•
Calculated: Contains a formula with a number of variables. The correct answer can be a
specific value or a range of values.
•
Calculated Numeric Response: Resembles a fill-in-the-blank question except a number
is entered to complete the statement. The correct answer can be a specific number or
within a range of numbers.
•
File Response: Uploaded files are used to respond to the question.
•
Hot Spot: A specific point on an image is used to indicate the answer.
•
Fill in Multiple Blanks: Multiple responses are inserted into a sentence or paragraph.
•
Jumbled Sentence: A sentence with a number of variables within it.
•
Opinion Scale / Likert: A rating scale used to measure attitudes or reactions.
•
Short Answer: Similar to Essay questions; answer length is limited.
•
Either / Or: A statement with a pre-defined choice of two answers.
•
Quiz Bowl: An answer appears; the users uses a who, what, or where question to
respond.
Grading questions
The majority of questions in Assessments are auto-graded, meaning that Instructors assign a set
number of points to each question when the Assessment is created. Users may find out their score
on an Assessment immediately after completing it if all questions are auto-graded.
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Essay questions and short-answer questions are not auto-graded, meaning that Instructors must
grade these questions manually. After an Assessment is submitted, the Instructor reviews these
questions and manually enters a score. If an Assessment contains these question types the grade
for the Assessment is not immediately available after the Assessment is submitted.
Take an Assessment
Assessments are located within Content Areas in a course. Follow the steps below to begin taking
an Assessment:
1.
Locate an Assessment in a course Content Area and click the link associated with it.
2.
Click Yes to begin the Assessment.
3.
Instructors may choose to have users enter a password to begin taking an Assessment. If
necessary, enter the valid password and select Submit to begin the Assessment. The
Assessment continues to prompt for a valid password until the correct one is entered.
If the Assessment is timed, the remaining time appears in the bottom of the browser.
•
Warning: It is important that users do not use the
Back button in the Browser during an Assessment. This
may cause loss of data.
Feedback and Grades
The performance results received by the user after completing a Test depend on the options
selected by the Instructor. For example, the Instructor may only show the final score for one Test,
while for another Test the final score and correct answers are displayed. Feedback includes one or
more of the following:
•
The final score for the test
•
The answers they submitted
•
The correct answers
•
Feedback for the questions
To access feedback and grade information, select the Test in the Content Area or use the View
Grades Tool.
Multiple Assessment Attempts
Users may be allowed to take an Assessment multiple times. If multiple attempts are allowed it is
noted at the top of the Assessment. The Instructor may also set a limit on the number of attempts which will also be noted at the top. A link to take the Test again appears if the Test is re-opened.
The Instructor determines if one or more of the test attempt scores are recorded in the Gradebook.
Force Assessment Completion
Users must complete the Assessment the first time it is launched if Force Completion is enabled. If
Force Completion is enabled it is noted at the top of the Assessment. Students may not exit the
Assessment and continue working on it at a later date. The Save button is available for Students to
save the Assessment as they work through it, but they may not exit and re-enter the Assessment.
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Backtrack Prohibited
Users may not return to questions they have already answered if backtracking is prohibited. If
backtracking is prohibited it is noted at the top of the Assessment. When taking an Assessment that
does not allow backtracking, an error appears if attempting to use the Back button within the
Assessment.
•
Warning: It is important that users do not use the
Back button in the Browser during an Assessment. This
may cause loss of data.
Assessment Presentation
Instructors have two different options for presenting Assessments: all-at-once and one-at-a-time.
All-at-once Assessments present all of the questions at the same time. The following options are
available while taking this type of Assessment:
F UNCTION
A CTION
Store answers
Select Save. A Saved icon appears. Answers may be
changed after they are saved.
Finish the Assessment
Select Submit. A receipt page appears that states the
Assessment has been completed.
One-at-a-time Assessments present questions separately; only one question appears on the
screen. Users decide when they are ready to move onto the next question. The following options
are available while taking this type of Assessment:
F UNCTION
A CTION
Navigate through questions
Use the navigation arrows (<<, <, >, or >>). The
Question/Section Indicator describes the current
location in the Assessment and the overall number of
questions. If backtracking is prohibited these arrows
do not appear.
Store answers
Select Save. Questions Answers up to this point are
saved.
Finish the Assessment
Select Submit. A receipt page appears that states the
Assessment has been completed.
About Question Completion Status
The Questions Status Indicator is a tool to provide users with a quick up-to-date look at their
progress (complete or incomplete questions) in an assessment at all times. The Save button next
to each question provides a visual reminder to save your progress periodically.
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Completion status of assessment questions is displayed at the top of the page when taking an
assessment.
The status of which questions have been answered is displayed at the top of the page, just below
the Instructions.
When answering a question and moving on to the next question in a question-by-question
assessment, the status box is updated on the next page to show that the previous question was
answered. If you do not answer a question and move on to the next page in a question-by-question
assessment, the status box will show on the next page that the previous question was not
answered. Navigate between questions by clicking on the question number in the status indicator.
When taking an all-at-once assessment (an assessment where the questions all appear on the
same page), use a Save button to the right of each question to save a specific question without
scrolling to the bottom of the page to save. Saving either a single question or all of the questions
that have been answered (with the Save button at the bottom of the page) changes the status
indicator to show which questions have been completed.
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ASSIGNMENTS
About Assignments
Assignments list the name, description, and attachments for class work. Students complete the
assignment in a separate file and send it back to the Instructor. They may also include comments
for the Instructor if they choose.
Submit an Assignment
Submitting an Assignment is very simple. On the Upload Assignment page, Students can add
comments and specify files to attach.
Instructors may create Assignments where Students do not need to attach files to complete them;
Students can submit an Assignment without attaching a file. If Submit is selected, and no files are
listed to attach, the Assignment is submitted and is no longer available to the Student to complete.
If the same file is attached to an Assignment more than once, the file name of the duplicate will
automatically include a numeric suffix. For example, History_assignment1.doc.
•
Warning: Be careful in cases where files must be
submitted to complete the assignment! Assignments can
only be submitted once.
Follow the steps below to submit an Assignment:
1.
Select the Content Area from the Course menu that holds the Assignment. For example,
the Course Documents area.
2.
Click the name of the Assignment. The Upload Assignment page appears.
3.
Complete the Comments field on the Upload Assignment page.
4.
Click Browse next to File To Attach to browse the local system and select a file to
attach. Multiple files may be attached using the Add Another File option. Click Submit
when the page is complete.
In Step 4, files may also be uploaded from the Blackboard Content System.
Select Browse next to Copy file from Content Collection to choose a file.
Functions
The table below details the Assignments functions.
TO . . .
THEN
access the files attached to the Assignment
select a link in the Assignment Files field.
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TO . . .
THEN
...
add comments for the Instructor
enter the comments in the Comments field.
The Instructor receives these comments with
the submitted Assignment.
attach a local file
click Browse to select a file stored locally.
Click Save, Submit or Add Another File to
attach the file.
add multiple files
click Add Another File to add all files before
saving or submitting.
remove a file
click Remove next to a file. This option
appears after a file is added.
save the Assignment
click Save to save the Assignment and
continue working on it later. Save stores the
comments and the files on the page, but does
not submit them. Students may return later to
modify or finish the assignment. Submit must
be selected to finish.
submit the Assignment
click Submit to send the Assignment to the
Instructor. Submit completes the Assignment.
Once the page is submitted, the Instructor can
access the student’s work. The Assignment
cannot be submitted again.
Save an Assignment
The Upload Assignment page has a Save option available. This option allows the user to save the
Assignment and continue working on it later. Once the Assignment is complete the user can submit
it.
Copy files from the Content Collection
Users may select files stored in the Content Collection to add to different course areas, such as
Assignments, items, and Assessments. Select Browse next to Copy file from Content
Collection. A new window opens displaying the Content Collection view. Once the file has been
selected, choose Submit or Add Another File to attach the file.
When files are attached, users must select either Attach Local File or Copy File from Content
Collection. If files that are stored both locally and in the Content Collection should be submitted,
use one of the options to select a file, click Add Another File, and then use the other option to
select the other files.
NOTE: Administrators control the default of the Course Menu for the
entire system. This does not limit the Instructors ability to make changes
within their courses; it only dictates the appearance of the default
Course Menu.
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LEARNING UNITS
About Learning Units
Blackboard Learning Units enable Students to follow a structured path for progressing through
content. The sequential path may be enforced or Students may be allowed to access any item at
any time. For example, the Instructor may set up a Learning unit on The Civil War. This unit walks
users through a series of articles about the Civil War, displays media files, and finally presents an
Assessment about the information covered. Students must move through the contents in this order
if the sequential path is enforced. If the sequential path is not enforced users would be able to view
the material in any order.
Navigate within Learning Units
The table below explains how to navigate within a Learning Unit:
F UNCTION
A CTION
Move forward and backward
Use the arrows to the left and right of the
page number to access the different
pages within the Learning Unit.
Exit the Learning Unit
Select Close Window.
View the contents of the Learning Unit
Select Contents. The Contents page is a
read only list of the contents in the
Learning Unit. Click Return on this page
to return to the main Learning Unit page.
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COURSE CARTRIDGES
About Course Cartridges
Instructors have the option of using Course Cartridge content in their courses. This content is
created by publishers and is available for Instructors to download. When Students access this
content within a course, they are prompted for an Access key. Cartridge content often includes:
•
Slides
•
Documents
•
quiz questions
•
lists of relevant links
Access a Course Cartridge
When Students attempt to access Course Cartridge content the first time, they are prompted for a
key. Access Keys are obtained from the publisher. Keys may be found in the course text book or on
the publisher’s Web site. Once the key is entered, the content is available.
After the key has been entered once, the Student can open any content in the course that comes
from the Course Cartridge.
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STAFF INFORMATION
Overview
Users view staff information such as Instructor or Leader name, email address, office location, and
office hours in the Staff Information area. This area may include information about any additional
staff, such as Teaching Assistants or Graders.
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EXTERNAL LINKS
Overview
External links access outside Web sites. Usually these links provide content consistent with the
objective or area of study. Users can access these links directly from a Content Area.
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CHAPTER 5 – COMMUNICATION
Overview
Users are encouraged to communicate with fellow classmates, Instructors, and Leaders as part of
the learning process. The Communication area allows users to:
•
send email
•
access Discussion Boards
•
use the Collaboration Tools
•
review the User roster
•
access User group pages
NOTE: Instructors, Leaders, and System Administrators have the
option to disable these features. Also, if the Instructor or Leader
chooses, some of these tools may also appear directly in the Course
Menu or Organization Menu.
Find this page
Follow the steps below to open the Communication area:
1.
Open a Course or Organization.
2.
Click Communication on the Course Menu or Organization Menu.
In this chapter
This chapter includes information on the following topics:
T OPIC
D ESCRIPTION
Send Email
Send email to other participants.
Discussion Board
Engage in asynchronous on-line conversations with others.
Collaboration Tools
Participate in real time lessons and discussions.
Roster
Search a participant roster and view lists of Users,
Instructors, Leaders and Teaching Assistants associated
with a specific course or organization.
Groups
Access communication functions available to groups created
by the Instructor or Leader. Users may be grouped together
in study groups, projects, or other activities.
Messages
Communicate with other users in a course or organization.
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SEND EMAIL
Overview
Users can access email functions for through the Send Email page. Users can send email to the
following people in a course or organization:
G ROUP
D ESCRIPTION
All Users
Sends email to all users in the course or organization.
All Students
Sends an email to all Students in the course.
All Groups
Sends email to all of the groups in a specified course or
organization.
All Teaching
Assistants
Sends email to all of the Teaching Assistants in a specified
course.
All Instructors
Sends email to all of the Instructors for a specified course.
All Leaders
Sends email to all of the Leaders for a specified organization.
Select Users
Sends email to a single user or select users in a specified
course.
Select Groups
Send email to a single group or select groups in a course or
organization.
Find this page
Follow the steps below to open the Send Email page:
1.
Open a course or organization.
2.
Click Communication on the Course Menu or Organization Menu.
3.
Click Send Email.
Users can also access the Send Email feature for all of their courses and organizations through the
Tools Box on the My Institution tab.
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SEND EMAIL TO USERS
Functions
Send Email enables users to send email to fellow classmates, Instructors, Leaders, Teaching
Assistants or Groups within a course or Organization.
NOTE: Recipients of each email will not see the email addresses of
other recipients.
Fields
The table below details the fields on the Send Email page.
F IELD
D ESCRIPTION
Enter Message Details
To
Recipients display in this field. If the email is intended for a
select audience, an interface for selecting users appears.
The interface does not appear if an email is intended for all
users.
To select user to receive an email, highlight the users in the
Available column and click the arrow to move them to the
Selected column. A back arrow is available to move a user
out of the recipient list.
The interface also includes an Invert button. Click Invert
and highlighted users are no longer highlighted and those
users that are not selected will be highlighted.
From
The sender's email address is automatically displayed in
this field.
Subject
Enter the subject of the email.
Message
Enter the body of the email. Remember that a copy of the
message is also sent to the sender. Also, a receipt page
appears after the message is sent listing all the users that
were sent the message. The receipt page does not confirm
that users received the message! It only confirms that the
message was sent.
The message may use HTML-encoding. The message
displays according to the recipients mail settings. If HTML
message types are supported, the HTML appears. If not,
the message appears as plain text.
Add Attachments
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F IELD
D ESCRIPTION
Add
Click here to add attachments. Select Browse and
navigate to the file that should be attached to the email.
After adding one file, the option to attach another file
appears.
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ABOUT THE DISCUSSION BOARD
Overview
The Discussion Board is a tool for sharing thoughts and ideas about class materials. The
Discussion Board is made up of forums that may appear anywhere in the course but are also all
centrally located in the Discussion Board tool.
Students usually participate in forums with no administrative privileges. However, a Student may be
granted some forum administration privileges within a group.
Discussion Board Terms
The table below outlines the terms used to describe Discussion Board features.
T ERM
D EFINITION
Thread
The initial post and the entire series of
replies to that post within a Discussion
Board forum.
Thread Detail
The page that displays the threaded view
of all posts in a thread along with the
selected post.
Post
A Discussion Board entry posted to a
thread or used to start a thread. Also
used as a verb to refer to the act of
submitting a post.
Forum Role
A role type that is assigned to all
members of the Discussion Board for
each forum and enables specific
privileges within the forum. A user may
have one role per forum; however, a
user’s role in each forum may differ.
Blocked
A forum role that blocks the user from
accessing the forum.
Reader
A forum role that grants the user the
rights to read the contents of a forum.
Users with this role may only view
content and cannot add or respond to
posts.
Participant
A forum role that grants the user read
and write privileges in the forum.
Grader
A forum role that grants the user
Participant privileges as well as the
Grading privileges for the forum.
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T ERM
D EFINITION
Moderator
A forum role that grants Participant
privileges as well as the ability to modify,
delete, and lock posts. If a Moderation
Queue is used, the Moderator may also
approve or reject posts in the queue.
Manager
A forum role that grants all privileges.
Grade Forum
The process of assigning a grade to a
user for their performance in a forum.
Grade Thread
The process of assigning a grade to a
user for their performance in a thread.
Rate Post
The process of evaluating a post based
on a fixed, 5 point scale.
Collect Posts
The process of selecting one or more
posts or threads for inclusion in on a
page that can be sorted, filtered, printed,
and saved as a document. The collection
is gathered into a format that can be
sorted, filtered, printed, and saved as a
document that can be viewed in a
browser.
Flag
A mark used to call attention to the post.
Copy Forum
The process of creating a clone of a
forum or the forum settings in the same
discussion board or in another
discussion board in the same course or
organization.
Save Posts
The act of saving a post as a draft.
Published Post
A post that has been submitted and, if
necessary, approved by a moderator.
Post Position
The position of a post in a thread relative
to the other posts.
Draft
A post that has been saved for future
editing.
Locked Thread
A thread that is visible for reading but
cannot be modified. Users may not post
to a locked thread.
Unavailable Thread
A thread that is hidden and inaccessible
to all users except forum Managers.
Hidden Thread
A Thread that is locked and not visible by
default. Users may view hidden threads
by enabling the Display Hidden Threads
feature.
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T ERM
D EFINITION
Moderation Queue
A list of posts that must be approved
before they appear in the Discussion
Board.
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VIEW AND ORGANIZE DISCUSSION BOARD CONTENT
Overview
Forums can appear throughout a course. Each group may also have a private Discussion Board
with forums available only to those users that are a part of the group. All forums that are not a part
of a group are accessible from various points in the course or by going to the Discussion Board
tool. The Discussion Board tool centralizes all of the forums in the course.
Search
A search function appears as a magnifying glass icon at the top of the page throughout the
Discussion Board. Click this icon to show or hide the search fields, thus conserving screen space in
the Discussion Board.
The search fields include keyword, date and time restrictions, and options for where to search. The
search function starts at the current level and options exist to work up. For example, in a thread,
the default search option only searches that thread but options exist to search the entire forum or
all forums. From the search function, users can search all forums in the course, including any
forums that appear in the user’s groups.
Thread Status
The Forum Manager can change the status of a thread to one of the following:
•
Published: A published thread is available to users.
•
Locked: Users may read the thread but not make any additions or modifications. Locking
a thread allows Grades to be assigned without users updating or changing posts.
•
Unlocked: Unlocking a thread allows users to modify and add to the thread.
•
Hidden: Hidden messages cannot be viewed by users, but can be managed by Forum
Moderators. Use this status to hide outdated threads and make relevant content easier to
find.
•
Unavailable: Unavailable threads are only visible to forum managers. Even then, forum
managers must choose to view these threads. Making threads unavailable means users
can no longer view the thread.
Follow these steps to change the status of a thread:
1.
Open a forum in the Discussion Board.
2.
Select threads.
3.
Choose a new status for the selected threads using the Change Status to: drop-down list.
4.
Click Go.
Forum View
The forum view lists the threads in the forum and includes several options for displaying and
managing threads. The forum can be viewed in one of two contexts: Tree View or List View This
choice remains in effect until the user changes it; it can be changed at any time these choices are
available above the Action Bar.
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Tree View
The Tree View presents the thread starter messages and their child messages. The child
messages can be expanded and collapsed by using the plus/minus icon next to each message.
Unread threads and posts are displayed in bold type; if a thread starter message has unread
children, then the thread starter message is displayed in bold if its children are collapsed.
A search function and an action bar that includes the following functions are available at the top of
the page:
F UNCTION
P URPOSE
Add Thread
Initiate a new thread.
Remove
Remove the selected posts from the forum. Deleted posts cannot be
restored. Use the unavailable function to completely hide posts from
users without actually deleting the threads.
Collect
Gather selected posts onto one page where they can be sorted,
filtered, or printed.
Flag
Mark a post for later attention. This is only displayed in the Tree
View.
Clear Flag
Remove a flag applied to a post. This is only displayed in the Tree
View.
Mark Read
Click to mark selected messages as read.
Mark Unread
Click to mark selected messages as unread.
List View
The List View presents the list of threads in a tabular format. The threads can be sorted by clicking
the carat at the top of each column:
L IST V IEW C OLUMN
D ESCRIPTION
Checkbox
Allows for individual thread selection.
Flag
Displays an indicator for any thread that contains flagged posts.
Subscription
Displays the user’s subscription status for each thread.
This is available only if subscriptions are enabled.
Thread
Displays the title of the thread.
Author
Displays the author of the thread.
Date
Displays the date and time the thread was posted.
Status
Displays the status of the thread.
Tags
Displays any tags that have been applied to the thread. This is
visible only if tags have been enabled.
Unread Posts
Displays the number of unread posts in the thread. This number is a
link leads to a Collections page that contains all unread posts.
Total Posts
Displays the total number of posts in the thread.
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Posts within the thread are viewed by clicking on the hyperlinked name of the thread in the Thread
column.
Action Bar
The functions at the top of the page include a Display option to show threads of different status and
a search function. Unread threads and posts are displayed in bold type. There is also an action bar
that includes the following functions:
F UNCTION
W HICH V IEW ?
P URPOSE
Add Thread
Both Views
Click to add a thread.
Remove
Both Views
Click to remove any selected threads
from the forum.
Collect
Both Views
Gather selected threads onto one page
where posts can be sorted, filtered, or
printed.
Flag
Tree View
Mark a post for later attention.
Clear Flag
Tree View
Remove a flag applied to a post.
Mark Read
Both Views
Click to mark selected messages as
read.
Mark Unread
Both Views
Click to mark selected messages as
unread.
Subscribe/Unsubscribe
Both Views
Click to subscribe or unsubscribe to the
thread.
Grade Forum
Both Views
Click to assign a grade to a particular
forum (Graders or Managers only).
This appears only if grading is enabled
for this forum.
Change Status to:
List View
Update the availability status of the
selected threads.
Thread View
Clicking on a thread in a forum brings up the Thread Detail. The thread view is divided into three
parts. Post viewing and management functions appear at the top of the page. The middle of the
page displays a list of posts, with replies nested underneath the thread starter message. The
bottom of the page displays the current post. Unread posts are displayed in bold type.
The following options are available when viewing a thread:
F EATURE
D ESCRIPTION
Action Bar
Collect
Group posts into a filterable, sortable view that is useful
for printing or saving.
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D ESCRIPTION
Flag
Mark a post for later attention.
Clear Flag
Remove a flag applied to a post.
Mark Read
Click to mark selected messages as read.
Mark Unread
Click to mark selected messages as unread.
Subscribe/Unsubscribe
Click to receive an email alert when a post is updated or
a user posts a reply. Click again to stop receiving email
alerts.
This is available only if subscriptions are enabled.
Message List
Arrange View Buttons
Three buttons at the top corner of the message list
provide different display options:
Swap Up/Down. This option moves the message list
above or below the post on the Thread Detail page.
Hide/Restore. This option hides the message list or
restores the previous view.
Maximize/Minimize. This option displays all of the
messages in the message list in a scrollable format
(including their children), or minimizes the list.
Select Threads
Select each thread using the checkboxes or the select all
unselect all options. Selected Threads are included in
Action Bar operations.
Previous Thread/Next
Thread
Click these options to navigate through the threads in the
forum.
Refresh
Click to refresh the thread; new messages published
since the page was loaded are displayed.
Selection Drop-Down
Use this drop-down list to select all the messages on this
page, unselect all the messages on this page, or switch
the previous selection.
Expand/Collapse
Messages
Click the plus/minus icon next to each message to
expand (plus) or collapse (minus) the parent message
and all of its children.
Current Post
Reply
Generate a response to a post.
Quote
Click to insert the text of the current post into a reply to
that post.
Modify
Change the content of the post.
Remove
Remove the post. Removing a post also removes all the
replies to that post.
Previous Post/Next Post
Click these options to navigate through the posts in the
thread.
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D ESCRIPTION
Overall Rating
Select a score for the post on a 1 to 5 scale. This is only
available if rating has been enabled.
Show Parent Message
Click to display the text of the parent message.
This is only available for reply messages.
Hide Parent Message
Click to hide the text of the parent message.
This is only available for reply messages.
NOTE: Rating is an Enterprise License option.
Collections
Collections gather posts into a filterable, sortable, and printable format. Collections are a good way
to organize posts for quick reading, printing, or saving. The following options are available on the
Collections page:
F EATURE
D ESCRIPTION
Action Bar
Print
Click to print selected messages.
Mark Read
Click to mark selected messages as read.
Mark Unread
Click to mark selected messages as
unread.
Add Tag
Click to add tags to selected messages.
Filter
Author
Select an author from the drop-down list
to display messages created only by that
author.
Status
Select a status from the drop-down list to
display only messages that have that
status.
Read Status
Select a Read Status from the drop-down
list to display only messages that
correspond to that Read Status.
Tags
Select a tag from the drop-down list to
display only messages that have that tag.
This is only available if tagging has been
enabled.
Message List
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F EATURE
D ESCRIPTION
Selection Drop-Down
Use this drop-down list to select all the
messages on this page, unselect all the
messages on this page, or switch the
previous selection.
Sort by
Select one of the following options to sort
the messages on this page:
•
Author’s First Name
•
Author’s Last Name
•
Date
•
Subject
•
Thread
•
Overall Rating
These options remain in effect throughout
a browser session.
In … Order
Choose between Ascending and
Descending sort order from this dropdown list.
These options remain in effect throughout
a browser session.
Individual Message Options
Tags
Displays tags applied to this message.
To add tags: click Add, enter the name of
the tag in the text box, and click OK.
To remove tags: click the “X” icon next to
the tag.
Reply
Click to create a reply to this message.
Quote
Click to create a reply to this message
that contains the text of the original
message.
Mark as Read/Unread
Click to mark this message as read or
unread.
Tagging Messages
Tags allow arbitrary message grouping independent of thread or thread status. Forum managers
can create and apply text labels of their own choosing to messages in a forum; other Discussion
Board users can read, filter, and search messages using the tags, but cannot create new ones.
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INITIATE A THREAD
Overview
Threads are a series of posts related to a similar topic. When creating a forum, the Forum Manager
has the option of allowing or not allowing users to start threads. If threads are graded, users cannot
start threads. Generally, the purpose of the forum will dictate whether or not users can start
threads. A moderated, graded forum used to evaluate student performance will usually be tightly
controlled. In this case, it would not be appropriate to allow users to create threads. Other forums
are designed for users to share opinions and thoughts on tangential or unrelated topics. In this
case, it is safe to allow users to create threads and spark discussions.
Start a Thread
Follow these steps to start a thread.
1.
Open a Discussion Board Forum.
2.
Click Add Thread in the action bar. The Add Thread page appears.
3.
Enter a Subject and a Message. It is also possible to attach files to the post.
4.
Click Save to store a draft of the post or click Submit to create the thread.
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RESPOND TO A DISCUSSION BOARD POST
Overview
Threads grow as users respond to the initial, and subsequent, posts. Replies build on one another
to construct a conversation.
Reply to a Post
Follow these steps to reply to a post.
1.
Open a thread in a forum.
2.
Find a post.
3.
Click Reply for that post.
4.
Enter a Subject and a Message. It is also possible to attach files to the post. Only one file
can be added using the Attachment function below the text box. When using the Visual
Text Box Editor, multiple files may be added.
5.
Click Save to store a draft of the post or click Submit to create the thread.
6.
The post appears in the thread underneath the original post.
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SUBSCRIPTION
Overview
A Discussion Board user in a forum with subscriptions enabled at the forum level can subscribe or
unsubscribe to the forum at the thread list level or the tree view. A user in a forum with
subscriptions enabled at the thread level can subscribe or unsubscribe to the thread.
In a thread subscription forum, a user will be able to identify at a glance the threads she is
subscribed to in the thread list and the message detail page.
Subscribe to a Forum or Thread
Open a thread and follow these steps to subscribe:
1.
Select the top-level message in the thread.
2.
Click Subscribe in the Action Bar. A subscription icon appears next to the Thread title.
Unsubscribe from a Forum or Thread
Open a thread and follow these steps to unsubscribe:
1.
Select the top-level message in the thread.
2.
Click Unsubscribe in the Action Bar. The subscription icon disappears from view.
Subscription Notification
Discussion Board users receive email alerts once new messages are posted to a thread or forum.
These messages can contain either a link to the new message itself or a link and the text of the
new message. Users who are not logged in to the Academic Suite receive a subscription alert with
a reply link. Clicking the link accesses the new message (after logging in to the system).
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MANAGE A GROUP FORUM
Overview
Discussion Boards give students the freedom to share their thoughts and opinions on class topics
with other users. Groups within a course may have private forums that are managed by the
Students in the group.
Security Settings
The following settings are available when creating a forum to ensure that content is appropriate.
S ETTING
D ESCRIPTION
Allow anonymous posts
If this feature is turned off users are
identified by their username whenever
they post a reply. Making members
accountable for the content that they post
is a deterrent for users that wish to post
inappropriate content.
Be careful when disabling this feature as
there are instances where learning can
benefit from anonymous posts,
particularly when discussing sensitive
topics If this feature is enabled, the forum
cannot be graded.
Allow authors to remove own posts
and Allow author to modify own
published posts
Members are deterred from posting
inappropriate content if they do not have
control of the content once it is posted.
Allow members to create new threads
Preventing members from starting
threads helps focus their posts on the
topic.
Force moderation of posts
Moderating posts requires that all posts
are reviewed by a responsible party
before the content is shared with the
class.
Moderate a Forum
Set up a moderator on the Manage Forum Users page. Otherwise, the forum manager must take
responsibility for approving posts.
Follow these steps to moderate forum posts.
1.
Open the forum.
2.
Click Moderate Forum. The Moderate Forum button only appears in the action bar if you
have a forum role of Manager or Moderator.
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3.
The Moderation Queue appears with a list of posts that are awaiting approval. The posts
appear in chronological order. Those at the top have been in the queue for longer than
those at the bottom.
4.
Click Moderate for a post. The Moderate Post page appears displaying the message.
5.
Select Publish or Return. If returning the post, add a message to the author explaining
why the post is being returned and some suggestions for modifying the post so it is
appropriate for the discussion.
6.
Click Submit. If the post is approved it can be shown in the forum. If the post is not
approved, it will only appear to the author and the Moderator in the forum. The post is
marked returned and the Moderator comments when returning the post will appear as a
reply.
Prevent a User from Posting
There may be an instance where a user should not be allowed to post at all because of past history
of inappropriate posts or if the user has not been participating in discussions throughout the term.
Assign a user the forum role of Reader if the user is allowed to view the forum but not add content.
Assign a user the forum role of Blocked to prevent the user from accessing the forum.
Define a User’s Role in a Forum
Follow these steps to assign a user a role in a forum.
1.
Open the Discussion Board.
2.
Click Manage for a forum.
3.
The Manage Forum Users page appears.
4.
Select a role for users from the drop-down list. The default value is Participant.
Participants can read and post but have no administrative privileges.
5.
Click OK. The forum roles are now assigned.
Manager
Managers have full control over the forum. Managers can change the forum settings, moderate
posts, and assign grades. The role of Manager should only be assigned to the course Instructor or
someone with similar responsibilities. Users with a course role of Instructor or Teaching Assistant
are granted this forum role by default.
Moderator
Moderators review posts before they are made available to all users in the course. Moderators may
also delete and modify all posts in any forum, even if the forum does not use the Moderation
Queue. Make sure that Moderators are responsible and understand the criteria for appropriate
posts. Users with a course role of Course Builder are granted this forum role by default.
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COLLABORATION TOOLS
Overview
The Collaboration Tools allow users to participate in real-time lessons and discussions. Examples
of these sessions include real-time, online classroom discussions, TA sessions, and live question
and answer forums. Archives of previous sessions are also available for review. Guest speakers
can also lead sessions using the Collaboration Tools. Users can search for and join Collaboration
Sessions and view session archives.
Collaboration Tools
The following Collaboration Tools are available.
T OOL
D ESCRIPTION
Virtual Classroom
Users engage in a real-time discussion with other users, access
the Web, and engage in question and answer sessions. Users
may also access the Whiteboard to display text and images.
Chat
Chat is part of the Virtual Classroom. It can also be accessed
separately. Chat allows users to open just the chat function.
Java Plug-in
The Java 2 Run Time Environment is required to use the Collaboration Tools. The plug-in may be
downloaded from the page that appears when a user joins a Collaboration Session, or may be
found at http://java.sun.com/products/plugin/index.html. Blackboard recommends using version 1.5
of the Java 2 Runtime Environment; however, the Collaboration Tools will also work with version
1.4.
Take care to uninstall any existing Java plug-ins before installing a new version.
Find this page
Follow the steps below to open the Collaboration Sessions page.
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Collaboration.
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Functions
The following table describes the functions available from this page.
TO . . .
CLICK
...
filter the sessions
listed on the page
the arrow next to the drop-down list and select the type of
session to display. Click Filter. The filters include:
•
Show All – The default filter that displays all of the
Collaboration Sessions.
•
Open Rooms – Displays all of the sessions that are in
use.
•
Rooms with Archives – Displays completed sessions
that have an archive.
•
Rooms Available in the Future – Displays sessions
that are scheduled to take place in the future.
search for a
session
the Session Name, Start Date, or End Date option and then
enter a value in the field. Click Search.
enter a session
Join next to the session.
access the
archives for a
session
Archives next to the session.
User Roles
There are two roles available for users in Collaboration Sessions: Passive and Active. The Session
Admin controls user access and functionality during a Collaboration session by assigning Passive
or Active roles. For example, Session Administrators determine which users can chat, send private
messages, or ask questions during a session by assigning specific Access Rights to the different
roles. The User icon appears in the Role column next to those Users who are Active.
User roles can change throughout the Collaboration Session. Users who are Passive, but would
like Active rights, can signal the Session Admin by clicking the hand icon. The Session Admin then
makes the user Active.
Macintosh and the Collaboration Tool
Macintosh users running OS X and Netscape should run Netscape 7. When opening the
Collaboration Tool, Netscape may put the tool in the background. If this happens, check under the
Window menu for the Collaboration Tool. Netscape 6.2 does not work well with the Collaboration
Tool and should be replaced with Netscape 7. For those users that wish to use Safari, be aware
that Pop-Up Window Blocking must disabled.
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Accessible Collaboration Tool
An accessible version of the Collaboration Tool is available.
A link to this version appears when Join is selected on the Collaboration Sessions page. This link
opens the Accessible version of the Collaboration Tool. Links to items that appear in the Virtual
Classroom, such as items in the Course Map and Group Browser, will appear in this version.
Documents created on the Whiteboard may be viewed if the Session Admin takes a snapshot. A
link is created to the snapshot for users to view.
The sound of a door opening or closing is audible to all participants when a user enters or leaves a
session through the accessible version.
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VIRTUAL CLASSROOM
Overview
Users can ask questions, draw on the whiteboard, and participate in breakout sessions from the
Virtual Classroom. The Session Admin establishes which tools in the Virtual Classroom users can
access.
Find this page
Follow the steps below to open the Virtual Classroom.
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Collaboration Tools.
3.
Click Join next to a Virtual Classroom session.
Virtual Classroom areas
The table below details the areas of the Virtual Classroom.
P ART
F UNCTION
Menu Bar
Allows the Session Admin to control the Virtual Classroom.
This includes managing participation, monitoring breakout
sessions, and ending the session.
Classroom Tool
box
Includes all of the tools used during the Virtual Classroom
session. This includes searching for Web sites, asking and
answering questions, utilizing the Whiteboard, and accessing
the Course Map.
Chat
Allows users to compose messages, raise their hands to ask
questions, and activate private messages.
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MENU BAR
Overview
Only users with Active privileges have access to the options on the Menu Bar. The functions
available in the Menu Bar include:
•
View - Choose an option for viewing Personal Messages in the Virtual Classroom.
•
Clear - Clear the session display.
•
Breakouts - Create a breakout room for a group of users.
View
Select Show in-line to view private messages within the chat area. Select Show in separate
frame to view private messages in a separate window.
Clear
Clear erases the users chat display.
Breakouts
Select the checkboxes for the users who will participate in the Breakout session. Users may only
join a Breakout session if they are selected by the creator of the Breakout session.
Users who enter a Breakout session are still active in the main Virtual Classroom Session. If a
Breakout session is closed users are still active in the main session. Breakout sessions default to
the same settings as the main session.
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CLASSROOM TOOL BOX
Overview
If granted access to these tools by the Session Admin, users can use the Whiteboard, access Web
sites, and view the Course Map or Organization Map.
The Classroom Tool box appears on the left side of the Virtual Classroom. To begin using items in
the Tool box click the name of the tool.
Tools
The following tools are available in the Classroom Tool box.
T OOL
D ESCRIPTION
Whiteboard
Enables users to present different types of information as they
would on a blackboard in a classroom.
Group Browser
Enables users to collaboratively browse the Web.
Content Map
Enables users to browse the Course or Organization contents
while they are in a Virtual Classroom.
Ask Question
Enables users to ask questions during the session.
Question Inbox
Enables users to answer questions submitted by other users
during a session.
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WHITEBOARD
Overview
The Whiteboard enables users in a Virtual Classroom to present different types of information as
they would on a blackboard in a classroom. Using the tools in the Whiteboard Tools palette, users
can draw images, type text, and present equations. The Session Admin determines whether or not
this function is made available to users.
NOTE: Only users who have privileges (assigned by the Instructor or
Leader) can access the Whiteboard.
Functions
The table below details the tools available for use on the Whiteboard.
TO . . .
CLICK
...
select an item
the Arrow tool. Then click on an item for selection. The
following may be performed on selected items:
•
Enlarge: Click one of the small black boxes that
surround the item and drag it to the desired size.
•
Move: Click the item and move it to the desired
location.
•
Cut: Click the Whiteboard item. Then click the Cut
icon.
•
Copy: Click the Whiteboard item. Then click the
Copy icon.
•
Paste: Click the Whiteboard item. Then click the
Paste icon.
•
Delete: Click the Whiteboard item. Click on the
selected object. Then click the Delete icon.
•
Group items: Click the Whiteboard items. Then click
the Group icon.
•
Ungroup: Click a Whiteboard item in a group. Then
click the Ungroup icon.
•
Bring front: Click the Whiteboard item. Click on
selected object. Then click the Bring to front icon.
•
Bring back: Click the Whiteboard item. Click on
selected object. Then click the Send to back icon.
Select all figures on the Whiteboard: Click the Selects all
Figures icon.
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TO . . .
CLICK
...
draw free hand
the Pen tool. Choose the color of the pen in the Fill Color
drop-down list.
enter text using the
keyboard
the text tool (T) then the Whiteboard area. A Whiteboard
Text Input box appears. Type the text in the box and click
Insert. Use the options in the Tools palette to select color,
font, and size.
draw a straight line
the Slanted Line tool.
highlight something
with an arrow
the Pointer.
draw a square
the Square tool. Choose the color of the square from the
Fill Color drop-down list.
draw a circle
the Oval tool. Choose the color of the circle from the Fill
Color drop-down list.
input an equation
The Math and Science Equation Editor icon (∑). The
Equation Editor appears. Input the equation and click
Insert Equation.
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GROUP BROWSER
Overview
The Group Browser enables users to collaboratively browse the Web. This tool opens a URL that is
viewable by all users. URLs used in the session are recorded in the archive if one is created. The
Session Admin determines whether or not this function is made available to users.
NOTE: Only users who have an Active role can access the Group
Browser.
Functions
The table below details the available functions in the Group Browser.
TO . . .
CLICK
...
open a Web site
type the URL in the Enter Address field.
choose where to
display the Web
site
Display To Class to display the window in the Whiteboard or
click Preview in New Window to open the Web site in a new
browser window. The preview window is only displayed to the
user that opened it.
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CONTENT MAP
Overview
The Content Map enables users to browse the course while in a Virtual Classroom. By default, the
Session Admin has access to operate the Map. Users must have Active privileges to use the
Content Map in a Virtual Classroom.
Functions
The table below details the available functions in the Content Map.
TO . . .
CLICK
...
display an element
on the map to all
users
the Content Area in the Map and select Display To Class in
the drop-down list.
display an element
on the map in a
separate window
the Content Area in the Map and select Preview in New
Window in the drop-down list. The new window is only visible
to the User who opens it.
refresh the Map
during a
Collaboration
Session
Refresh Tree in the drop-down list. This updates the Map to
match the Course Menu or Organization Menu.
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ASK QUESTION
Overview
Users are able to ask questions during the session. As users submit questions during the session
the Session Admin can view and respond to them.
NOTE: Only users who have an Active role can ask questions.
Ask a Question
To ask a question, select Compose in the Ask Question area. Enter the question in the text box
and click Send.
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QUESTION INBOX
Overview
Questions from users are sent to the Question Inbox during the Virtual Classroom session. The
Question Inbox is used to manage and respond to questions during a Collaboration Session.
NOTE: Only users who have an Active role can access the Question
Inbox.
Function
The table below details the functions available in the Question Inbox Tool.
TO . . .
CLICK
...
respond to a
question
the Username in the From list and click the Respond to
Question icon. The Respond to Question pop-up window
appears.
delete a question
the Username in the From list and click the Delete icon.
view only
questions that
have not been
answered
the checkbox next to Show unanswered only.
Respond to Question fields
The table below details the fields on the Respond to Question pop-up window.
F IELD
D ESCRIPTION
Question
Question that was submitted.
Response
Enter the response to the question.
Private
Select this check box to make the response to the question
private. If marked private, the response is only sent to the
person who submitted the message.
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CHAT
Overview
The Chat allows the users to interact with each other via a text-based chat. Chat is part of the
Virtual Classroom. It can also be accessed separately.
NOTE: Some of the functionality in the chat is limited to those users
with an Active role
Find this page
Follow the steps below to open a Chat:
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Collaboration Tools.
3.
Click Join to next to a Chat session.
Functions
The table below details the functions available in the Chat.
TO . . .
THEN
...
enter a message for the
class to read
type the message in the Compose field. Click Send. The
message appears in the chat area. There 1000 character
limit for chat messages.
become an Active user
click the hand symbol. A hand appears next to the
Username. The Session Administrator clicks on the hand to
make the user Active.
view user information
Select a Username in the Participant list and then click User
Info.
send a private message to
a user
Select a Username in the Participant list and then click
Private Message.
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PRIVATE MESSAGES
Overview
Users can send private messages to each other if the Session Admin enables this tool in the
Session Controls. Private messages are not recorded or archived.
NOTE: Only users who have an Active role can send Private
Messages.
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USER INFORMATION
Overview
The User Information pop-up window displays personal information about a user such as name,
email address, and any other information the user has chosen to add to their profile.
Click User Info in the Chat area and the User Information pop-up window appears.
Send a Private Message
Click Private Message to send a message to the user. The Compose Private Message pop-up
window appears.
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SESSION ARCHIVES
Introduction
Session Archives allow users to review the discussions and questions raised during a Collaboration
Session. Sessions are archived by date and the option to remove an archive is available to all
group members.
Find this page
Follow the steps below to open the Session Archives page.
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Archives next to a Collaboration Session.
Functions
The table below describes the functions available on this page
TO . . .
CLICK
search for an Archive in
the Collaboration Session
the Archive Name or Creation Date option in the
Search by: field. Enter the name of the archive or the
date it was created. Click Search.
open an archive
the archive in the Archive Name column.
change the name or
availability of an archive
Manage. The Archive Properties page appears.
remove an archive
Remove. This action is irreversible.
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ROSTER
Overview
Users can search the Roster and view a list of Users in the course or organization.
Find this page
Follow the steps below to open the Roster page.
1.
Open a Course.
2.
Select Communication on the Course Menu or Organization Menu.
3.
Click Roster from the Communication area.
Search
The Roster contains a search function. Users can search using different variables.
NOTE: If Active within x Days is selected on the Advanced Search tab,
the system checks to see when users last logged into the system; it
does not check to see when they last accessed the course.
Functions
Click the name of a User in the list to view their homepage or click their email address to send them
an email.
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GROUPS
Overview
Groups enable Users to collaborate with each other. Groups usually consist of a smaller group of
Users in a course or organization, such as study groups or project groups. From a Group page,
users may:
•
send email
•
exchange files
•
enter discussion forums
•
enter Collaboration Sessions
Find this page
Follow the steps below to open the Group page.
1.
Open a Course.
2.
Click Communication on the Course Menu or Organization Menu.
3.
Click Group Pages from the Communication area.
4.
Select the name of a Group.
Functions
The following functions are available from the Group page.
NOTE: Instructors or Leaders may limit which of these functions are
available to Groups.
F UNCTION
D ESCRIPTION
File Exchange
Share files with Group members.
Group
Collaboration
Meet classmates and moderators for real-time discussion or
class lessons.
Send Email
Send email to one or all of their group members.
Group Members
The names and email addresses of all Group members appear.
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FILE EXCHANGE
Overview
The File Exchange function allows users within a Group to exchange files. The File Exchange page
displays shared files and includes an option to add files.
Find this page
Follow the steps below to open the File Exchange page.
1.
Open a course or organization.
2.
Click Communication on the Course Menu or Organization Menu.
3.
Click Groups from the Communication area. Select a Group.
4.
Click File Exchange.
Functions
Click Add File to upload files for Group members to view or modify. Click Remove to remove a file.
Any user in the Group may remove any file from the File Exchange.
The table below details fields on the Add File page.
F IELD
D ESCRIPTION
File Information
Title
Enter the title of the file.
File
Enter the location of the file or click Browse and select the
file to upload from your computer.
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GROUP COLLABORATION SESSIONS
Overview
The Group Collaboration Sessions have all of the same features as those in the course or
organization. All Group members are Session Administrators in Group Collaboration Sessions.
Therefore, all Group members can manage sessions and access all of the available tools.
NOTE: The Collaboration Tools section includes information on the
Collaboration Tool features.
Find this page
Follow the steps below to open the Group Collaboration Session page.
1.
Open a course or organization.
2.
Click Communication on the Course Menu or Organization Menu.
3.
Click Groups from the Communication area.
4.
Click Collaboration.
Functions
The table below details the Session Admin features available when managing Group Collaboration
Sessions.
TO . . .
CLICK
...
create a new
Collaboration
Session
Create Collaboration Session. The Create Collaboration
Session page opens.
change the name,
availability, or tools
used during the
session
Manage next to the session. The Modify Collaboration Session
page appears.
delete a session
Remove next to the session. This action is irreversible.
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CREATE/MODIFY COLLABORATION SESSION
Overview
Group Collaboration Sessions using are created on the Create Collaboration Session page.
Groups can schedule sessions for specific dates and times. The Create Collaboration Session
page and Modify Collaboration Session page function in a similar manner. The Create
Collaboration Session page opens with empty fields while the Modify Collaboration Session page
opens an existing session.
Find this page
Follow the steps below to open the Create Collaboration Session page.
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Create Collaboration Session or Manage.
Fields
The table below details the fields on the Create Collaboration Session page.
F IELD
D ESCRIPTION
Name Your Session
Session Name
Enter the name of the new session.
Schedule Availability
Select Date(s) of
Availability
Available
A Start and End date and time for the Collaboration Session can
be set but is not required. If these are not selected then the
session is always open and available for users.
•
Click the Start After check box to choose a date and time
to begin the Collaboration. Select the date by choosing
from the drop-down lists next to the date or by clicking the
calendar icon and selecting the date. Select the time to
begin the session from the drop-down lists.
•
Click the End After check box to choose when the
session ends. Select the date by choosing from the dropdown lists next to the date or by clicking the calendar icon
and selecting the date. Select the time to end the session
from the drop-down lists.
Select Yes to make the session available.
Collaboration Tools
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F IELD
D ESCRIPTION
Choose a collaboration
tool for this session
Select Virtual Classroom or Chat.
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GROUP MENU
Overview
Group Collaboration Sessions have additional Session Manager features including a Record menu
to create session archives and an End option to end a session. All group members have access to
these features.
Record menu
The sessions created in Groups can be recorded and archived. Archive recording can be started,
stopped, paused, and un-paused during the session. A session can have more then one archive.
The table below details the buttons that appear on the Record menu.
End
This tool ends the Virtual Classroom Session. Click End on the Menu Bar to end a session.
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ARCHIVE
Introduction
The Archive Properties page allows Group members to change the name and availability of an
Archive session.
Find this page
Follow the steps below to open the Archive Properties page.
1.
Click Communication on the Course Menu or Organization Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Archives next to a Collaboration Session.
5.
Select Manage.
Functions
The table below describes the functions available on this page.
F IELD
D ESCRIPTION
Edit Archive Name
Archive Name
Enter or modify the name of the archive.
Availability to Users
Available
Select Yes and group users can view this archive.
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MESSAGES
Overview
The Messages feature gives each course or organization a private and secure system for
communication that functions similar to email. Keep in mind that Messages cannot be sent or
received outside of the users in the course or organization.
Messages are usually accessed through the Communications area of a course or organization.
Although, as with most features, the Instructor or Leader can restrict access or change the layout of
the Course Menu or Organization Menu so that Messages are accessible directly.
Find this page
Follow these steps to open the Messages feature.
1.
Click Communication from the Course Menu or Organization Menu.
2.
Click Messages.
Functions
The table below details the functions available on the Messages page.
TO . . .
CLICK
...
open the Inbox to see
delivered messages
Inbox. The Inbox folder opens with messages received.
view messages that
you sent
Sent. The Sent folder opens with a list of messages sent.
add a new folder
Add Folder. Folders can be used to organize messages. Note
that the System Administrator may turn off the ability to add
folders.
change the name of a
personal folder
Modify next to a personal folder. It is not possible to modify the
Inbox folder or Sent folder.
delete personal folders
the check box next to each folder that will be deleted. Then
click Remove Folder in the action bar. The folders, and any
messages in the folders, are deleted.
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MESSAGE FOLDER
Overview
Folders store messages and provide access to functions for creating and organizing messages.
Even the Inbox folder and Sent folder include these functions.
Find this page
Follow these steps to open a folder, including the Inbox folder or Sent folder.
1.
Click Communication from the Course Menu or Organization Menu.
2.
Click Messages.
3.
Click a folder.
Functions
The table below details the functions on the Messages page.
TO . . .
CLICK
...
Read a message
the link that appears in the subject column for the message.
The View Message page appears.
Draft and send a
new message
New Message in the Action Bar.
Delete messages
The checkbox for each message to delete. Click Remove in the
Action Bar to delete the messages.
Sort messages
The carat above each column to sort by that column.
Mark messages as
unread
The checkbox for each message to mark as unread. Click Mark
Unread to change the selected messages to unread. Unread
messages appear with a closed envelope icon.
Mark messages as
read
The checkbox for each message to mark as read. Click Mark
Read to change the selected messages to read. Read
messages appear with an open envelope icon.
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VIEW MESSAGE
Overview
When reading a message there are several options on the View Message page. The options for
responding to a message are functions common to email programs (Reply, Reply All, and
Forward).
Find this page
Follow these steps to open a message.
1.
Click Communication in the Course Menu or Organization Menu.
2.
Click Messages.
3.
Select a folder.
4.
Click the link in the subject column for a message.
Functions
The table below details the functions available on the View Message page.
TO . . .
CLICK
...
View an attachment
a link in the Attachment field. Links only appears if there are
files attached to the message.
Reply to the sender
Reply on the Action Bar. A Compose Message page appears
with the sender of the message already populated in the To:
field. Note that other users may be added to the message.
The text of the message is already populated with the text of
the original message. Additional text may be added.
Reply to the sender and
all other recipients
Reply All on the Action Bar. A Compose Message page
appears with the sender and all other recipients of the message
already populated in the To: field. Note that other users may be
added to the message.
The text of the message is already populated with the text of
the original message. Additional text may be added.
Send a copy of the
message to someone
else
Forward on the Action Bar. A Compose Message appears with
the text of the message in the Body field.
Move the message to a
personal folder
Move on the Action Bar. The Move Messages page appears.
Delete a message
Remove on the Action Bar. The message is deleted.
Print a message
Print on the Action Bar. The message is printed using the Web
browser's print settings.
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COMPOSE MESSAGE
Overview
Sending a message is the same process if generating a new message or replying to a message.
The only difference is, when replying to a message, some of the fields are already populated. For
example, when replying to a message, the subject of the message is populated as re: original
message. Even though the Subject field is already filled out, it can still be changed.
Find this page
Follow these steps to open the Compose Message page.
1.
Click Communication from the Course Menu or Organization Menu.
2.
Click Messages.
3.
Click New Message.
Fields
The table below details the fields on the Compose Message page.
F IELD
D ESCRIPTION
Recipients
To
Use the multi-select tool to choose recipients for the email.
Cc
Use this function to send the message to those users that may
be interested in the message but are not the primary recipients.
Bcc
Use this function to send a copy of the message to those users
that may be interested in the message but are not the primary
recipients. When using Bcc, other recipients do not know that
the users listed in the Bcc field are receiving the message.
Compose Message
Subject
Enter a short title for the message.
Body
Enter the text of the message. The standard options for editing
text in the Blackboard Academic Suite are available when
entering text.
Attachment
Upload Attachment/
Include Attachment
Click Choose File to select a file to attach to the e-mail
message. If the message is a reply or a forward, you have the
option of including the original attachment.
The ability to upload and include file attachments may be
toggled on and off by the System Administrator.
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MOVE MESSAGES
Overview
Messages can be moved from any folder to a personal folder. Using personal folders is a good way
to organize messages so they are easy to find later. Use the Move Messages function to move
messages from one folder to another. Note that messages cannot be moved to the Sent folder or
the Inbox folder.
Find this page
Follow these steps to open the Move Message page.
1.
Click Communication from the Course Menu or Organization Menu.
2.
Click Messages.
3.
Click a folder to view the messages in that folder.
4.
Select a message or messages and click Move in the Action Bar.
Fields
The table below describes the fields on the Move Message page.
F IELD
D ESCRIPTION
Messages to Move
This section displays a list of the messages that are moved to the destination folder.
Select a Folder
Select a Personal
destination folder
Select a personal folder from the drop-down list. This is the
folder where the messages are stored. Click Submit. The
messages are removed from the old folder after they have been
moved to the new folder.
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ADD FOLDER
Overview
Personal folders can be created to help organize messages. Personal folders are only for storing
messages, messages received always appear in the Inbox folder first and messages sent always
appear in the Sent folder first. Once a message appears, it can be moved into a personal folder.
Find this page
Follow these steps to open the Add Folder page.
1.
Click Communication from the Course Menu or Organization Menu.
2.
Click Messages.
3.
Click Add Folder from the Action Bar.
Fields
Enter the name of the new personal folder in the Name field and click Submit to create the folder.
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CHAPTER 6 –TOOLS
Overview
Tools appear throughout the Blackboard Academic Suite. Users can access tools from inside a
course or organization or from a tab. The Instructor or Leader determines which Tools are available
in the course or organization. The System Administrator selects the Tools that are available from
tabs.
In this chapter
This chapter includes the following sections.
T OPIC
D ESCRIPTION
Announcements
Messages for courses and system-wide announcements.
Digital Drop box
Send files to the Instructor or Leader.
Edit Your
Homepage
Edit the information on your User Homepage.
Personal
Information
Manage personal data and privacy settings.
Calendar
Manage events for courses, organizations, personal events
and system-wide events.
View Grades
Check grades for a course or organization.
Tasks
Organizing tasks, defining task priorities, and tracking task
status.
The Electric
Blackboard®
Discusses The Electric Blackboard® tool and how it is used to
save notes for a particular course or organization.
Address Book
Save contact information.
User Directory
List and contact users via email.
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ANNOUNCEMENTS
Overview
Users can view important messages from Instructors or Leaders on the Announcements page.
Announcements are organized and displayed by:
•
current date
•
last seven days
•
last thirty days
•
view all course or organization announcements
When accessed through a tab, all Announcements of interest to the user appear. These include
Announcements from all courses and organizations the user is enrolled in and system-wide
announcements. Users can sort the Announcements by category or post date.
Use the drop-down menu to select a view or click on the tabs to view Announcements for a specific
period of time. The default is View Last 7 Days.
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DIGITAL DROP BOX
Overview
The Digital Drop Box enables Users to exchange files with the Instructor or Leader.
NOTE: The Collaboration Tools section includes information on the
Collaboration Tool features. A file added to the Drop Box will not
appear to the Instructor or Leader until it has been sent. Once a file
has been sent to the Instructor or Leader, it cannot be removed from
the Drop Box.
Find this page
Follow the steps below to open the Digital Drop Box page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Digital Drop Box.
Functions
The following functions are available from the Digital Drop box page.
F UNCTION
D ESCRIPTION
Add File
Upload files to the Drop Box.
Send File
Send a file to the Instructor or Leader.
Remove
Remove a file from the Drop Box.
Time stamps
The following date and time information is included in files:
•
Files sent to the Instructor or Leader show the date and time submitted.
•
Files that are added to the Drop Box but not sent show the date and time posted.
•
Files sent from the Instructor or Leader show the date and time received.
NOTE: The date and time displayed in each instance is not the date and
time on the user’s machine, rather, it is the date and time on the
Blackboard Academic Suite server.
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ADD FILE TO THE DIGITAL DROP BOX
Overview
Files are added to the Digital Drop Box from the Add File page. A file is not automatically sent to
the Instructor or Leader if it is placed in the Drop Box through the Add File option. Files must be
sent through the Send File option.
Files that are added to the Drop Box but not sent show the date and time posted. Once the file is
sent to the Instructor or Leader it shows the date and time submitted.
Find this page
Follow the steps below to open the Add File page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Digital Drop Box.
4.
Click Add File.
Fields
The table below details the fields on the Add File page.
F IELD
D ESCRIPTION
File Information
Title
Enter the title of the file.
File
Click Browse to locate a file or enter the exact path.
Comments
Enter any comments related to the file. These comments
appear beneath the title on the Drop Box page.
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SEND FILE FROM THE DIGITAL DROP BOX
Overview
Users can select a file already in the Digital Drop Box to send to the Instructor or Leader. Users
may also select a file not in the Digital Drop Box on the Send File page. A file sent to the Instructor
or Leader that is not in the User's Drop Box is added to the User’s Drop Box when it is sent.
Files that are added to the Drop Box but not sent show the date and time posted. Once the file is
sent to the Instructor or Leader it shows the date and time submitted.
Find this page
Follow the steps below to open the Send File page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Digital Drop Box.
4.
Click Send File.
Fields
The table below details the fields on this page.
F IELD
D ESCRIPTION
File Information
Select File
Click the drop-down arrow and select a file to send.
Title
Enter the title of the file.
File
Click Browse to upload a file and send it to the Instructor
or Leader.
Comments
Enter any comments about the file. These comments
appear beneath the title.
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EDIT YOUR HOMEPAGE
Overview
Every enrolled User has a Homepage where they can post information about themselves. The Edit
Your Homepage screen allows users to edit their homepages. The homepage is blank until the
user edits the page.
To view a Homepage for a user in the course go to the Roster, located in the Communication
Center. When an individual is selected from the Roster their Homepage appears.
Find this page
Follow the steps below to open the Edit Your Homepage page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Click Edit Your Homepage.
Fields
The table below details the fields on this page.
F IELD
D ESCRIPTION
Homepage Information
Intro Message
Enter the introductory message that users see when
viewing the homepage.
Personal Information
Enter any personal information that appears when the
homepage is accessed.
Upload a Picture
Current Image
The current image is displayed.
New Image
Click Browse to upload a new image.
Remove this Image
Select the checkbox to remove the existing image or any
new image.
Favorite Web Sites
Site 1 Title
Enter the site title.
Site 1 URL
Enter the site URL. When adding a URL, do so as
http://www.blackboard.com, not www.blackboard.com or
blackboard.com
Description
Enter the site description.
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PERSONAL INFORMATION
Overview
Users manage personal data and privacy settings from the Personal Information page. Changes to
Personal Information are reflected system wide. The following functions are available to users:
•
edit their account profile
•
change their password
•
identify a CD-ROM drive
•
define privacy settings
•
enable the Text Box Editor
Functions
The following functions are available from the Personal Information page.
F UNCTION
D ESCRIPTION
Edit Personal
Information
Edit personal information as it is displayed to other users.
Change Password
Change your account password.
Set CD-ROM Drive
Set the CD-ROM drive to access content.
Set Privacy Options
Set the options to display personal information.
Set Text Box Editor
Options
Set the options to enable or disable the Text Box Editor.
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EDIT PERSONAL INFORMATION
Overview
The information that appears in an account profile can be modified on the Edit Personal Information
page. Changes made on the Edit Personal Information page are reflected throughout the
Blackboard Academic Suite. For example, if the user changes their first name, the new first name
appears in all courses and organizations they are enrolled in.
Find this page
Select Edit Personal Information from the Personal Information page.
Fields
The table below details the entry fields on the Edit Personal Information page.
F IELD
D ESCRIPTION
Personal Information
First Name [r]
Edit the first name.
Middle Name
Edit the middle name.
Last Name [r]
Edit last name.
Email [r]
Edit email address.
User ID
Edit User ID as defined by the institution.
Other Information
Gender
Edit gender.
Birthdate
Select birthday by clicking on the drop-down arrow and selecting
date values.
Education Level
Edit education level.
Company
Edit company.
Job Title
Edit job title.
Department
Edit department.
Street 1
Edit address.
Street 2
Edit any additional address information.
City
Edit city.
State/Province
Edit state or province.
Zip/Postal Code
Edit ZIP code or postal code.
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F IELD
D ESCRIPTION
Country
Edit country.
Web Site
Edit the URL of the user’s personal Web site. When adding a
URL, do so as http://www.blackboard.com, not
www.blackboard.com or blackboard.com
Home Phone
Edit the home phone number of the user. The phone number
displays exactly as entered.
Work Phone
Edit the work phone number of the user. The phone number
displays exactly as entered.
Work Fax
Edit the fax number of the user. The fax number displays exactly
as entered.
Mobile Phone
Edit the mobile phone of the user. The phone number displays
exactly as entered.
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CHANGE PASSWORD
Overview
Account passwords can be changed from the Change Password page. Due to security, it is
recommended that users do not use common personal information as their password, such as their
name or nickname. It is recommended that users change their passwords periodically to ensure
security.
Find this page
Select Change Password from the Personal Information page.
Fields
The table below details the fields on the Change Password page.
F IELD
D ESCRIPTION
Reset Password
Password [r]
Enter a new password for the account. The password must
be at least one character and contain no spaces.
Verify Password [r]
Enter the password again to ensure accuracy.
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SET CD-ROM DRIVE
Overview
The CD-ROM drive must be identified to the Blackboard Academic Suite before External Content
files can be accessed. Users must set the CD-ROM drive each time they want to upload files from
a CD.
NOTE: A default value for the CD-ROM Drive will appear when this
page is opened, but the user must select Submit to set the CD-ROM
Drive. If Submit is not selected, then the value is null and a CD-ROM
Drive is not set.
Find this page
Select Set CD-ROM Drive from the Personal Information page.
Fields
The table below details the fields on the Set CD-ROM Drive page.
F IELD
D ESCRIPTION
CD-ROM Drive Information
CD-ROM (for PC)
Click the drop-down arrow and select the drive letter that
maps to the drive.
CD-ROM (for MAC)
Enter the CD-ROM drive location.
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SET PRIVACY OPTIONS
Overview
The Set Privacy Options page allows users to choose the information they would like to make
publicly available. This information appears in Rosters and Group pages. Users may also select to
make this information available in the User Directory. If an email address is not made available it
does not appear in the Roster, Group pages, User Directory, the Collaboration Tool or in any other
part of the application.
Find this page
Select Set Privacy Options from the Personal Information page.
Fields
The table below details the fields on the Set Privacy Options page.
F IELD
D ESCRIPTION
Contact Information
Email address
Select this check box to make the email address visible to
other users.
Address (Street, City,
State, Zip, Country)
Select this check box to make address information visible
to other users.
Work Information
(Company, Job Title,
Work Phone, Work Fax)
Select this check box to make work information visible to
other users.
Additional Contact
Information (Home
Phone, Mobile Phone,
Web Site)
Select this check box to make additional contact
information visible to other users.
User Directory Status
List my information in the
user directory
Select this check box to list your profile information visible
to other users.
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SET TEXT BOX EDITOR OPTIONS
Overview
The Text Box Editor allows users to create content through a simple editor If this feature is enabled,
users have additional features available to them when entering content in many text boxes
throughout the Blackboard Academic Suite. See the Text Box Editor topic for additional information.
NOTE: The Text Box editor is only available to Windows Operating
System users with Internet Explorer Version 5.x or a later. System
Administrators also have the option of turning off the Text Box editor,
Spell Check, Web EQ and MathML for all users. Users without the
Text Box Editor have access to alternate Text Box Options.
Find this page
Select Set Text Box Editor Options from the Personal Information page.
Fields
Select Enable to turn on the Text Box Editor.
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CALENDAR
Overview
The Calendar tool allows users to view events by day, week, month, or year. Upcoming and past
events can be viewed and organized into categories.
When the Calendar is accessed through a tab users view all items on their Calendar and have the
options to add and modify personal events. When the Calendar is accessed through a course or
organization only those calendar items that relate to the specific course or organization appear.
Find this page
Follow the steps below to open the Calendar page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Calendar.
1.
Select Calendar from a tab.
OR
Functions
To use the functions available on the Calendar page, follow the table below.
TO . . .
CLICK
...
view events for a specific date
and time
Quick Jump. The Quick Jump page opens.
Select a date and time and the Calendar
immediately displays events for that time.
create an event and add it to the
calendar
Add Event to open the Add Event page.
remove an event
Remove to remove an event from the Calendar
page. This action is irreversible.
Only events created by the user can be removed.
Events created by an Instructor, Leader, or
System Administrator cannot be changed.
view events by day, week, or
month
on the tab to view events for the current day,
current week, or current month.
view previous or future events
the right arrow to view future events or the left
arrow to view previous events.
view event details
on an event to view details.
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QUICK JUMP
Overview
The Quick Jump page allows users to quickly view a portion of the Calendar. Quick Jump is useful
when looking for events planned months in advance of the current date.
Find this page
Follow the steps below to open the Quick Jump page.
1.
Open a course.
2.
Click Course Tools on the Course Menu or Organization Menu.
3.
Select Calendar.
4.
Click Quick Jump. OR
5.
Select Calendar from a tab.
6.
Select Quick Jump.
Fields
The table below details the fields on the Quick Jump page.
F IELD
D ESCRIPTION
Calendar Quick Jump
Please select the date
you wish to access
Select the calendar date. Click the first down arrow to
select a month. Click the next down arrow to select a day
and click the last down arrow to select a year. The
Calendar page appears with the entered date.
Please choose the
type of view you wish
to access the
specified date
Click on an option to indicate the type of Calendar view:
Month, Week, or Day.
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ADD OR MODIFY CALENDAR EVENT
Overview
When the Calendar is accessed through a tab users have the options to add and modify personal
events. Events may be added through the Add Calendar Event page and modified through the
Modify Calendar Event page. These pages have the same fields. The Add Calendar Event page
opens with empty fields and the Modify Calendar Event page opens an existing event.
NOTE: Only events created by the user can be modified. Events
created by an Instructor, Leader, or System Administrator cannot be
changed by the user.
Find this page
Follow the steps below to find the Add Calendar Event page.
1.
Click Calendar from a tab.
2.
Click Add Event or Modify next to an existing event.
Fields
The table below details the fields on the Add Calendar Event page and Modify Calendar Event
page.
F IELD
D ESCRIPTION
Event Information
Event Title
Enter the title of the event. This title appears on the
Calendar page at the date and time indicated on the Event
Time fields.
Description
Enter a description of the event.
Event Time
Event Date
Click the drop-down arrow and select date values or click
the icon to select a date from the calendar interface.
Start Time
Click the drop-down arrow and select time values.
End Time
Click the drop-down arrow and select time values.
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VIEW GRADES
Overview
The My Grades page lists each user’s courses and organizations. Users then select a course or
organization to access a grade report.
Users can check their grades within a course or organization by accessing the View Grades page
through the Course Menu or Organization Menu.
The View Grades page includes information on the following:
•
The user’s average Assessment grade.
•
The total number of points the user has accumulated.
•
Details about each Assessment.
•
Information about the class average on each Assessment.
•
Grade weighting. This is the relative importance of the item when determining a final
grade.
•
Information on the grades for multiple attempts (where multiple attempts are available for
an Assessment)
Find this page
Follow the steps below to open the View Grades page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select View Grades.
1.
Select View Grades from a tab.
OR
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TASKS
Overview
The Tasks page organizes projects (referred to as Tasks), defines task priority, and tracks task
status. Instructors or Leaders can post tasks to users participating in their course or organization.
From the Tools Box users can view all of their tasks, including those from the courses and
organizations they are participating in, tasks posted by the System Administrator and their personal
tasks. Users can create their own tasks and post them to the Tasks page. When Tasks is accessed
through the Course Menu or Organization Menu users view Tasks for that specific course or
organization.
Find this page
Follow the steps below to open the Tasks page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Tasks.
1.
Select Tasks from a tab.
OR
Functions
The table below details the functions available on the Tasks page.
TO . . .
CLICK
...
sort the list of tasks
the drop-down arrow and select a task category. Categories
include:
•
All Tasks
•
My Tasks
•
Tasks by course or organization
add or modify a task
Add Task or Modify to access the Add Task or Modify
Task page for a particular task.
remove a task
Remove to remove a task. A box appears asking to verify
that a task should be removed. This action is irreversible.
view the details of a
particular task
the task to view details.
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View task details
Click on a task from the Tasks page to view course task details. The task details display:
•
the task name
•
the due date
•
the task priority
•
the task status
•
a description of the task
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ADD / MODIFY TASK
Overview
The Add or Modify Task pages allow users to create and modify personal tasks. These pages
function in a similar manner. The Add Task page opens with empty fields and the Modify Task page
opens an existing Task.
Find this page
Follow the steps below to find the Add Task or Modify Task page.
1.
Click Tasks in the Tools box.
2.
Click Add Task or Modify.
Fields
The table below details the fields on the Add Task page.
F IELD
D ESCRIPTION
Task Information
Task Title
Enter the title of the task.
Description
Enter a description of the task.
Due Date
Select the date the task is due from the drop-down list. Click
the drop-down arrow and select date values or click the icon to
select a date from the calendar interface.
Task Options
Priority
Select a priority. The options are:
•
Low (task appears with a blue arrow pointed down)
•
Normal
•
High (task appears with a red arrow pointed up)
The selected priority appears on the Tasks page.
Status
Select a status. The options are:
•
Not started
•
In progress
•
Completed
The selected status appears on the Tasks page.
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THE ELECTRIC BLACKBOARD®
Overview
The Electric Blackboard® allows users to save notes for a particular course or organization within
the course or organization. Users can write notes on The Electric Blackboard®, save them, and
then return later to add to and review them.
Find this tool
Follow the steps below to open The Electric Blackboard®.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select The Electric Blackboard.
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ADDRESS BOOK
Overview
Users can store contact information in the Address Book. The Address Book is empty until the user
enters contacts. Users must enter a profile for anyone they wish to add to their address book, even
if the contact is a Blackboard Academic Suite user.
Find this page
Follow the steps below to open the Address Book.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Address Book. OR
4.
Click Address Book from a tab.
Search Fields
The Address Book contains a search function at the top of the page. Users may search using
different variables selected from the search tabs.
Functions
The table below details the functions available on the Address Book page.
TO . . .
CLICK
...
create a contact and
add it to the Address
Book
Add Contact. The Add Contact page appears.
modify a contact
Modify for a contact.
remove a contact
Remove for a contact. This action is irreversible.
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ADD OR MODIFY CONTACT
Overview
Users create contact profiles for their Address Book from the Add Contact page. Profiles can be
created for any contact, including contacts outside of the institution, from the Add Contact page.
The Modify Contact page contains the same fields as the Add contact page and allows the user to
edit a profile.
Find this page
Follow the steps below to open the Add Contact page.
1.
Open a course or organization.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Address Book.
4.
Click Add Contact.
OR
1.
Click Address Book from a tab.
2.
Click Add Contact.
To modify a contact, find the user profile and click Modify next to their name.
Fields
The table below details the fields on the Add or Modify Contact page.
F IELD
D ESCRIPTION
Personal Information
First Name [r]
Enter the contact’s first name.
Last Name [r]
Enter the contact’s last name.
Email
Enter the contact’s email address.
Other Information
Company
Enter the contact’s company.
Job Title
Enter the contact’s job title.
Address
Enter the contact’s address.
Address (cont.)
Enter any additional address information.
City
Enter the contact’s city.
State/Province
Enter the contact’s state or province.
Zip/Postal Code
Enter the contact’s ZIP code or postal code.
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F IELD
D ESCRIPTION
Country
Enter the contact’s country.
Web Site
Enter the URL of the contact’s personal Web site. When adding
a URL, do so as http://www.blackboard.com, not
www.blackboard.com or blackboard.com
Home Phone
Enter the home phone number of the contact. The phone
number displays exactly as entered.
Work Phone
Enter the work phone number of the contact. The phone
number displays exactly as entered.
Work Fax
Enter the fax number of the contact. The fax number displays
exactly as entered.
Mobile Phone
Enter the mobile phone of the contact. The phone number
displays exactly as entered.
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USER DIRECTORY
Overview
The User Directory lists users. A search function at the top of the page creates a list of users. Click
on a listed user’s email address to send an email.
Users only appear in the User Directory if they indicate that they wish to be included on the Set
Privacy Options page.
Find this page
To open the User Directory, click User Directory from a tab.
Search Functions
The User Directory contains a search function at the top of the page. Users can search using
different variables selected from the search tabs.
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PART THREE: PORTAL FEATURES
Part Three Contents
Part Three: Portal features cover the basic tabs and modules that come with the Blackboard
Learning System as well as the more sophisticated features included with the Blackboard
Community System. This part includes the following chapters:
•
Chapter 7 - Tabs and Modules
•
Chapter 8 - The Community Tab and Organizations
•
Chapter 9—eMarketplace and MyAccounts
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CHAPTER 7 – TABS AND MODULES
Overview
There are two core tabs in the Blackboard Learning System; the My Institution tab and the Courses
tab. The Blackboard Community System includes the My Institution tab, the Community tab, the
Services tab, and the ability to add custom tabs. Tabs are defined by the System Administrator.
Users have some control over the appearance and content of modules. Modules are content or
tools that appear in tabs.
In this chapter
This chapter contains the following sections:
S ECTION
F UNCTION
My Institution Tab
View modules, tools, courses and organizations.
Modules
Describes modules that may be added to tabs.
Customizing Content
Customize the modules that appear on the My
Institution area.
Customize Tab Layout
Customize the color and placement of the modules on
the My Institution area.
Editing, Minimizing and
Removing Content
Edit, minimize, and remove modules from the My
Institution area.
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MY INSTITUTION TAB
Overview
The My Institution tab contains tools and content. Several modules include content pulled from
courses specific to each user. Note that the System Administrator can rename tabs.
While users can choose which modules appear, the Administrator may restrict or require modules.
In some instances, users may have access to several tabs that contain modules. These additional
tabs include the same features for customizing the content and layout of modules.
Customization
Users can customize the content and layout of the My Institution tab. After customization, the My
Institution area displays the desired settings when a User logs in again.
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MODULES
Overview
Modules are packets of content that appear on tabs. Modules allow users to view information from
such as events, announcements, and a list of their courses and organizations. Administrators can
also present more advanced modules, such as news channels or tools using the Blackboard
Community System.
Module Types
The following table describes the different types of modules that may be found in the Blackboard
Academic Suite.
M ODULE
D ESCRIPTION
Basic Modules
Basic modules pull information from the Blackboard Academic Suite. For example, the
My Calendar module includes events on the user’s Calendar for a particular day and
links to their My Calendar page.
Advanced Modules
Channel Module
Channel modules stream content from an outside source into a
module. The module content is updated at intervals. Examples
of Channel modules include weather modules and news
modules.
URL Module
URL modules display Web page content. The URL of the Web
page is entered by clicking the link.
Opinion Poll
Module
Opinion Poll modules ask a question and give users a chance
to enter a full response in a text box. The module also displays
some of the recent responses to the module.
Multiple Choice
Poll Module
Multiple Choice Poll modules present a question with multiple
answers. Users see the question as well as options for
selecting one of the answers. After users select an answer,
they see the results of the poll to date within the module. The
only way to see the results of a poll is to vote.
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WHAT'S NEW? MODULE
About the What's New? Module
The What's New? Blackboard Community System module reports on additions and changes to
course content. The What's New? module displays the number of new items for each content type
and links to a details page for each course. The module displays items going back 7 days. The
content types that are reported in the module are:
•
Assessments
•
Assignments
•
Content
The What's New? module reports content that is made available to the entire course. Adaptive
Release Content that becomes available to an individual user after certain criteria are met is not
reported in the What's New? module.
The What's New? module reports changes once a day. Users see updates the first time they log in
for the day. Any changes made after the user logs in are not displayed in the What's New? module
until the next day unless the user clicks Refresh.
Users only see updates for a course if the course is available and the user is a participant in the
course.
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DELEGATED MODULE ADMIN
Overview
Administrators may give a user administrator privileges for one or more modules. If a user has
administrator privileges for a module a Module Admin button appears at the top of the tab. Click
Module Admin to open the Delegated Module Admin page.
Functions
Select Content to modify the content within a module, such as the links or HTML it includes.
Select Properties to modify the title, description, and availability of the module.
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CUSTOMIZE TAB CONTENT
Overview
Users can customize the modules that appear on some tabs.
NOTE: The Modules topic contains Information about the types of
modules available.
Find this page
Follow the steps below to open the Tab Content page.
1.
Open the My Institution tab or another tab with modules.
2.
Click Content on the upper right hand corner.
Select Modules
Check the boxes next to those modules to appear on the tab. Click Submit. Modules with a red
check are required and cannot be changed.
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CUSTOMIZE TAB LAYOUT
Overview
Users can customize the color and placement of the modules.
Find this page
Follow the steps below to open the Customize Layout page:
1.
Open the My Institution tab or another module tab.
2.
Click Layout on the upper right hand corner.
Function
The table below describes the functions available on the Customize Layout page.
TO…
CLICK …
change where the modules
appear on the tab
the arrows to move them up and down on the page
or move them from one panel to another.
remove a module from the
page
the remove icon. Modules with an asterisk next to
them (*) are required and cannot be deleted.
change the appearance of the
modules
a theme to choose a color and style for the
modules.
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EDITING, MINIMIZING AND REMOVING CONTENT
Overview
Users can edit, minimize, and remove modules from a tab area unless the module is required.
Editing content
Click the Pencil icon located at the top of each module to edit the content of that specific module.
Minimizing
Click the minus (-) button located at the top of each module to minimize a module.
Removing
Click the remove icon (x) located at the top of each module to remove the module. Click Remove
and a confirmation receipt appears when the process is completed. Modules that do not have a
remove icon are required and cannot be removed.
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CHAPTER 8—THE COMMUNITY TAB AND ORGANIZATIONS
Overview
The Community tab provides access to organizations and system-wide discussion boards.
NOTE: The Community tab is only available with Blackboard
Community System.
In this section
This section includes information on the following topics.
S ECTION
D ESCRIPTION
Organizations
Describes organizations.
Community Discussion Boards
Communicate with fellow organization members and
classmates through discussion boards.
Create Community Discussion
Boards
Create a Discussion Board and add it to the Community
Tab.
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ORGANIZATIONS
Overview
Organizations are online environments for clubs or groups at the institution. Organizations have the
same features for presenting information and communicating with other users that are found in
courses.
NOTE: Organizations are a feature included with the Blackboard
Community System. Organizations may not be available at all
institutions.
Organization list
The Organization List, located in the Community tab, provides users with a listing of all the
organizations in which they participate. Any user can serve as the manager of an organization.
Create an Organization
Users can send a request to the System Administrator to add an organization. Note that the
System Administrator may not allow any user to request an organization.
Click Request and an email message to the System Administrator appears. Enter the name of the
organization to add to the current listing and provide a brief description of the organization. Click
Send.
Organization Catalog
The organization catalog provides a listing of all the organizations at the institution.
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COMMUNITY DISCUSSION BOARDS
Overview
Community Discussion Boards appear on the Community Tab. Community Discussion Boards
function the same as Discussion Boards in courses or organizations.
For more information see Discussion Board.
Functions
The table below details the functions available from the Community Discussion Boards.
TO . . .
C LICK . . .
access a Discussion Board
the Discussion Board link.
create a new Discussion Board
Create. The Create Discussion Board
page appears. This option is made
available by the System Administrator.
See Create Community Discussion
Boards for more information.
choose the Discussion Boards to view
the pencil icon in the Discussion Boards
header.
A page listing all available Discussion
Boards appears. Select the desired
Discussion Boards and click Submit.
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CREATE COMMUNITY DISCUSSION BOARDS
Overview
This function allows users to create Discussion Boards for the Community tab. This is done through
the Discussion Board Creation module.
NOTE: The Administrator may allow users to email Discussion Board
requests instead of making the creation option available. In this case, a
Click here to send a request email link appears in the Discussion Board
module. Select the link to send an email request.
Find this page
1.
Open the Community tab.
2.
Click Create in the Discussion Board module.
Fields
The table below details the fields on the Create Discussion Board page.
F IELD
D ESCRIPTION
Board Information
Name
Enter the Discussion Board name.
Description
Enter a description.
Board Options
Select Icons
Click the drop-down menu to select an icon associated
with the Discussion Board.
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CHAPTER 9—EMARKETPLACE AND MYACCOUNTS
Overview
This chapter covers the features for purchasing products from the eMarketplace and managing a
Campus Card through MyAccounts.
In this chapter
This chapter includes the following topics.
T OPIC
D ESCRIPTION
Purchase an Item from the eMarketplace
Describes the process for buying goods and
services.
MyAccounts Module
Introduces the MyAccounts module.
Deposit Funds into an Account
Explains how to add money to a Campus Card.
Deposit Funds into Another User's
Account
Explains how to add money to another user's
Campus Card.
View Account Statements
Describes how to view a Campus Card account
statement.
View Balance and Transaction History
Describes how to view the balance and
transaction history of a Campus Card account.
Report Lost or Stolen Cards
Explains how to report a missing Campus Card.
Suspend a Card
Explains how to suspend use of a Campus Card.
Email Notifications
Describes how to automatically send notices
based on account status.
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PURCHASE AN ITEM FROM THE EMARKETPLACE
Purchasing Items and Services
Each available item in the eMarketplace has an Add to Cart button. Some items also require the
user to enter additional information. For example, the user may need to enter a size and color if
purchasing a t-shirt from the store. When a user decides to purchase a product, they must first
enter any required information and then click the “Add to Cart” button. The item is then added to the
Shopping Cart, an abbreviated version of which is displayed in the left menu column of the
eMarketplace.
When the user has selected all of the items they wish to purchase, the user must click the
Checkout button in the menu column Shopping Cart. This will direct the user to the full Shopping
Cart page. On this page, the user can update the quantities of each item, remove items from the
cart, continue shopping, or proceed to the Checkout screen. The user enters their billing
information on the Checkout page. Once Checkout is completed, the user may view and confirm
their order details one last time on the Order Confirmation page, which also includes the sales tax.
Once the final confirmation takes place, a pre-authorization transaction is initiated. If the user’s
credit card or Campus Card account has sufficient funds for the transaction, the order is placed and
the user receives a confirmation e-mail for the order and awaits fulfillment from the Vendor.
Purchase an Item
Follow the steps below to purchase an item from the eMarketplace.
1.
Open the eMarketplace Tab.
2.
Browse for an item to purchase.
3.
Some items require input. If there are instructions for input, such as specifying a
size or color, enter that information in the provided field.
4.
Click Add to Cart. The item now appears in the shopping cart.
5.
Click Checkout from the Shopping Cart tool that appears on the left of the page.
To return to the eMarketplace before making a purchase, click Continue
Shopping.
6.
Review the contents of the Shopping Cart, make any changes and click Proceed
to Checkout.
7.
Complete the Billing Information and Payment Information.
8.
Click Submit.
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MYACCOUNTS MODULE
About the MyAccounts Module
The MyAccounts module can provide any of the following account functions, if enabled by the
either the Community System or Card Office Administrator and enabled by user:
•
View Account Balances: This function displays the balances of each card account directly
on the MyAccounts module. It provides a quick way for users to check their account
balances. As with all account functions, users can disable this feature to prevent anyone
from viewing their account balances.
•
View Transaction History: Allows end users to view their past card transactions, including
both debits and deposits. Depending on the length of time designated in the Blackboard
Transaction System for storage of transaction information prior to archiving, this section
can show anywhere from a few days to a few months worth of transactions. Users can
filter transactions by various criteria, including date range and account.
•
View Account Statements: Allows end users to view and print Reg-E Formatted
statements. These statements may not be fully compliant with Regulation E, which
governs the implementation of statements for online financial transactions, but they do
contain all of the information required by this regulation.
•
Deposit Funds: Allows end users to deposit funds directly into card accounts in the
Transaction System.
•
Report Lost or Stolen Card: This account function is available only with the Blackboard
Transaction System – UNIX Edition. If available, this feature allows users to report their
card lost or stolen, placing a freeze on any usage of the card. Users must contact their
Card Office to obtain and activate a new card.
•
Suspend Card: This account function is available to both Unix and Windows editions of
the Blackboard Transaction System. It allows users to temporarily suspend usage of their
card, if for example, they are unable to locate their card but believe they will find it. Since
there is generally a fee associated with obtaining a new campus card, this feature is
commonly used to give the user time to locate their card without risking fraudulent usage
of the lost card.
•
E-mail Notifications: This function allows users to request e-mail notifications when a new
account statement is available or when each of their account balances drop below certain
levels.
About the Guest Deposit Module
The Guest Deposit module contains three form fields: First Name, Last Name, and one other
identifier field. The third identifier field is determined by the Administrator. This setting allows the
administrator to select a value, such as the Card Number or Student ID, which the system should
use to identify the account into which a guest deposit should be made. If Student ID is selected, for
example, the depositor must enter the account user’s First Name, Last Name, and Student ID, in
the Guest Deposit Module before proceeding with the deposit.
Upon submitting the form fields in the Guest Deposit Module, the user’s account information is
retrieved and the depositor is directed to the Guest Deposit page. On this page, the depositor
selects the user’s account into which the deposit should be made and enters the billing information
and the amount of the deposit to be made into the account. Currently, only credit cards are
accepted as payment methods for a deposit into a card account. If the credit card transaction is
authorized, funds are automatically transferred.
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DEPOSIT FUNDS INTO AN ACCOUNT
About depositing funds
The MyAccounts feature allows users to easily deposit funds into their account using a credit card.
Deposit funds into your account
Follow the steps below to deposit funds into your account:
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Deposit Funds. The Deposit Funds page appears.
3.
In Section 1, most of the user information is auto-populated. Verify that this is the correct
information for the cardholder, and then click the Account drop-down list to select the
account in which to deposit funds.
4.
Complete Section 2 with all of the credit card information.
5.
Specify the amount you would like to add in Section3, Deposit Amount. Dollars and cents
may be entered in this field.
6.
Click Submit.
7.
A message appears stating that a convenience fee will be charged to add funds to the
account may appear. Click OK to proceed.
NOTE: The user may click Cancel when the convenience fee
alert message appears. This will stop the transaction and
return the user to the Deposit Funds page.
8.
A confirmation receipt page appears when the transaction is complete. Click OK on the
receipt page.
9.
The user receives an email from the system confirming the transaction.
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DEPOSIT FUNDS INTO ANOTHER USERS ACCOUNT
About depositing funds
The MyAccounts feature allows other system users and Guests to deposit funds into other user’s
account. For example, parents may deposit funds into a student’s account; or a student may
deposit funds into another student’s account.
NOTE: The Administrator must make the Guest Deposit module
available.
Deposit funds into another user’s account
Follow the steps below to deposit funds into another user’s account:
1.
Navigate to the tab with the Guest Deposit Module.
2.
Complete the required fields in the Guest Deposit module and click Deposit Funds. The
Deposit Funds page appears.
3.
In Section 1, the user’s information is listed. Click the Account drop-down list to select the
account in which to deposit funds.
4.
Complete Section 2 with all of your credit card information.
5.
Specify the amount you would like to add in Section3, Deposit Amount. Dollars and cents
may be entered in this field.
6.
Click Submit.
7.
A message appears stating that a convenience fee will be charged to add funds to the
account. Click OK to proceed.
NOTE: The user may click Cancel when the convenience fee
alert message appears. This will stop the transaction and
return the user to the Deposit Funds page.
8.
A confirmation receipt page appears when the transaction is complete. Click OK on the
receipt page.
9.
The user and the person who made the deposit receive an email from the system
confirming the transaction.
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VIEW ACCOUNT STATEMENTS
About account statements
Users may view and print account statements for MyAccounts. These statements are Reg-E
Formatted, meaning they contain certain information mandated by the Federal Reserve.
View and print account statements
Follow the steps below to view and print account statements:
1.
Navigate to the tab with the MyAccounts Module.
2.
Under Account Statements select the statement you wish to review using the drop-down
menu and click Go. The statement appears.
3.
Select Print Statement at the top of the page to print this statement.
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VIEW BALANCE AND TRANSACTION HISTORY
About account statements
Users may view their current balance and view all transactions associated with the account. They
may also filter the transactions they view to view items by date range or account.
View transaction history
Follow the steps below to view account transaction history:
1.
4.
Navigate to the tab with the Online Card Office Module.
2.
Select Transaction History in the module. The Transaction History page
appears. All transactions for the past thirty days are automatically displayed.
3.
To view transactions during a different date range, select an option from the
Filter by Date Range drop-down list and click Go.
To view transactions for a specific account, select an option in the Filter by Account
drop-down list and click Go.
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REPORT LOST OR STOLEN CARDS
About Lost or stolen cards
If a card is lost or stolen it should be reported through the system. When a card is reported lost or
stolen it is cancelled and all activity on the card is frozen until a new card is issued.
NOTE: Reporting a card lost or stolen does not automatically result in
a replacement request for a new card. This must be taken care of
offline with the campus card office. A charge for issuing a new card
may apply.
Report lost or stolen cards
Follow the steps below to report a lost or stolen card:
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Report Lost or Stolen Card. A confirmation page appears.
3.
The confirmation page states “Are you sure you want to report this card lost or stolen?”
Click Yes. The card is deactivated.
4.
A receipt confirmation page appears.
5.
The user receives an email from the system confirming that the card has been
deactivated.
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SUSPEND A CARD
About suspending a card
Suspending a card freezes all card transactions without canceling the account. This option may be
used is a user misplaces the card and they would like to freeze transactions on it until it is found.
Note that suspending a card does not prevent deposits from being made to the account.
NOTE: Once a card is suspended the user must reinstate the card
through the campus card office. Cards may not be unsuspended
online.
Suspend a card
Follow the steps below to suspend a card:
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Suspend Card. A confirmation page appears.
3.
The confirmation page states “Are you sure you want to suspend activity on this card?”
Click Yes. The card is suspended.
4.
A receipt confirmation page appears.
5.
The user receives an email from the system confirming that the card has been suspended.
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EMAIL NOTIFICATIONS
About email notifications
Email notifications may be enabled to send notices if the balance is low or that a statement is
available.
Enable email notifications
Follow the steps below to set up email notification:
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Email Notifications. The Email Notification page appears.
3.
Select the check box next to Email when a new Account Statement is available to be
notified of new statements.
4.
Select the check box next to Email when an account balance drops below to be
notified of a low balance in an account. Enter the amount in whole dollars (do not include
cents) in the field at the end of this option. An email is sent when the balance of any
account falls below this amount.
5.
Click Submit.
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