Download VideoEdge Camera Handler Release Notes

SONY
Model(s)
All 5th Generation Cameras
Known Camera
Limitation/Behavior
Dual Stream Limitation
Notes
Over configuration issue
described in this release notes
document applies to Dual
streaming. When resolution is
setting is too high for camera to
accommodate, camera will select
its own settings and disregard
user’s setting from NVR.
Workaround may not be
available in some cases. See
(Note1-Note5) for details.
SNC-ER520
On camera web page, the
resolution of Image 2 can’t be
higher than Image 1.
If image1 resolution is 640x480
or higher, the highest fps of both
images is 15.
In the case when nvr only have
one single stream enabled, user
must check if there are 2 streams
enabled on camera via camera
web gui. User should use the
camera web gui to disable
stream 2 before selecting the
max resolution and fps settings
for stream 1 on NVR
The SONY SNC-ER520 has a
slower camera inquiry CGI
response time than other SONY
camera models. The camera
inquiry CGI response time for
this camera is about 0.85
seconds.
32-6
The slower CGI response
doesn’t cause any NVR timeout
issues. User may experience
slow NVR response when do the
configuration on NVR.
Camera Handler Release Notes