Download Zebra P420i User Guide

Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
Welcome to your new
Operation
Printing a card
P420i User's M anual
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
User's M anual No. 980457-001
© 2003 ZIH Corp
Rev. A
Card
Printer
Solutions
P420i Plastic Card Printer
FOREWORD
General information
This m anual contains installation and operation inform ation for the Zebra P420i by
Zebra Technologies Corporation.
Getting started
RETURN MATERIALS AUTHORIZATION
Operation
Printing a card
Bef o r e r et u r n i n g an y eq u i p m en t t o Zeb r a Tech n o l o g i es Co r p o r at i o n f o r
in-w arranty or out-of-w arranty repair, contact Repair Adm inistration for a Return
M aterials Authorization (RM A) num ber. Repack the equipm ent in the original packing
m aterial and m ark the RM A num ber clearly on the outside. Ship the equipm ent,
freight prepaid, to the address listed below :
Fo r U SA , an d Lat i n A m er i ca
Zeb r a Tech n o l o g i es Co r p o r at i o n
Car d Im ag i n g Di v i si o n
1001 Fl y n n Ro ad
Cam ar i l l o , CA . 93012-8706. U SA
Ph o n e: +1 (805) 579 1800
Fax : +1 (805) 579 1808
To l l Fr ee i n U S: (800) 452-4056
Cleaning
Troubleshooting
Specifications
Appendix A
Fo r Eu r o p e, A si a an d Paci f i c:
Zeb r a Tech n o l o g i es Fr an ce
Car d Im ag i n g Di v i si o n
Zo n e In d u st r i el l e, Ru e d ’ A m st er d am
44370 Var ad es, Fr an ce
p h o n e: +33 (0) 240 097 070
Fax : +33 (0) 240 834 745
Appendix B
Appendix C
COPYRIGHT NOTICE
This docum ent contains inform ation proprietary to Zebra Technologies Corporation.
Thi s docum ent and the infor m ation contained w ithin is copyr ighted by Zebra
Technologies Corporation and m ay not be duplicated in full or in part by any person
w ithout w ritten approval from Zebra. While every effort has been been m ade to keep
the inform ation contained w ithin current and accurate as of the date of publication,
no guarante is given or im plied that the docum ent is error-free or that it is accurate
w ith regard to any specification. Zebra reserves the right to m ake changes, for the
purpose of product im provem ent, at any tim e.
TRADEMARKS
P420i is a service m ark and Zebra is a registered tradem ark of Zebra Technologies
Corporation. Window s and M S-DOS are registered tradem arks of M icrosoft Corp. All
other m arks are tradem arks or registered tradem arks of their respective holders.
Card
Printer
Solutions
P420i Plastic Card Printer
PRODUCT WARRANTY STATEMENT
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Printers
All Zebra Card Printers are w arranted against defects in m aterial or
w orkm anship for tw elve (12) m onths from the purchase date.
Proof of purchase or shipm ent date is required to validate the w arranty
period. The w arranty becom es void if the equipm ent is m odified,
im properly installed or used, dam aged by accident or neglect, or if any
parts are im properly installed or replaced by the user.
N o t e: Pr o d u ct s r et u r n ed m u st b e p ackag ed i n t h e o r i g i n al o r
com parable packing and shipping container. In the event equipm ent is
n o t so p ackag ed , o r i f sh i p p i n g d am ag e i s ev i d en t , i t w i l l n o t b e
accepted for service under w arranty. Surface transportation charges
for return to custom ers in the continental United States is paid by
Zebra. Otherw ise, Zebra pays CPT (carriage paid to) nearest airport,
custom er pays custom ers, duties, taxes, and freight from airport to
destination. If Zebra determ ines that the product returned for w arranty
service or replacem ent is not defective as herein defined, the custom er
w ill pay all handling and transportation costs.
Printheads
Since printhead w ear is part of norm al operation, the original printhead
is covered by a tw elve (12) m onth w arranty. Warranty period begins on
purchase date.
To qualify for this w arranty, the printhead m ust be returned to the
factory or to an authorized service center. Custom ers are not required
t o p u r ch ase Zeb r a su p p l i es (m ed i a an d /o r r i b b o n s) f o r w ar r an t y
q u al i f i cat i o n . Ho w ev er , i f i t i s d et er m i n ed t h at t h e u se o f o t h er
m anufacturer supplies has caused any defect in the printhead for w hich
a w arranty claim is m ade, the user is responsible for Zebra’s labor and
m aterial charges required to repair the defect. The w arranty becom es
v o i d i f t h e p r i n t h ead i s p h y si cal l y w o r n o r d am ag ed ; al so i f i t i s
determ ined that failure to follow the preventive m aintenance schedule
listed in the User’s Guide has causes defect in the therm al printhead for
w hich a w arranty claim is m ade.
Spare Parts
All parts, m aintenance kits, options kits, and accessories are w arranted
to be free of defects in m aterial and w orkm anship for 90 days (except
w here otherw ise denoted) from date of purchase. This w arranty
becom e void if the item is m odified, im properly installed or used, or
dam aged by accident or neglect.
Card
Printer
Solutions
P420i Plastic Card Printer
DECLARATIONS OF CONFORMITY
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
European Council Directive
Compliance to Standards
89/336/EEC
m odified by
92/31/EEC and
93/68/EEC
EM C Directive
EN 55022-B
RF Em issions
control
EM C Directive
EN 500082-1,1992
Im m unity to
Electrom agnetic
Disturbances
73/23/EEC m odified
by 93/68/EEC
Low voltage
Directive
EN 60950
Product safety
M odel: P420i conform s to the follow ing specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class
B digital device
Supplemental Information:
This device com plies w ith Part 15 of the FCC Rules. Operation is subject to the
follow ing tw o conditions: (1) This device m ay not cause harm ful interference , and
(2) this device m ust accept any interference received, including interference that m ay
cause undesired operation.
Note:
This equipm ent has been tested and found to com ply w ith the lim its for a class B
digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to
provide reasonable protection against harm full interference w hen the equipm ent is
operated in a com m ercial environm ent. This equipm ent generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance w ith the
instruction m anual, m ay cause harm full interference to radio com m unications.
Op er at i o n o f t h i s eq u i p m en t i n a r esi d en t i al ar ea i s l i kel y t o cau se h ar m f u l l
interference in w hich case the user w ill be required to correct the interference at his
ow n expense.
INDUSTRY CANADA NOTICE
This device com plies w ith Industry Canada ICS-003 class A requirem ents.
Cet éq u i p em en t est co n f o r m e à l ’ ICS-003 cl ass A d e l a N o r m e In d u st r i el l e
Canadienne.
Card
Printer
Solutions
P420i Plastic Card Printer
INTRODUCTION
General information
Thank you for choosing the Zebra P420i Plastic Card Printer.
Getting started
These printers produce cards ideal for personalized identification, access control,
visitor, m em bership, prom otion and luggage card, badges and tags.
Operation
This m anual guides you to an efficient start up and operation of your new Card
Printer.
Printing a card
Cleaning
P420i PRINTER M ODELS
The Zebra Product Num ber tells a story:
Troubleshooting
Here is a quick review of the Zebra Card Printer Series num bering and lettering
system to help you.
Specifications
The P420i Plastic Card Printer em ploys Dye Sublim ination and Resin Therm al
Transfer Technologies. M odel num bers include identifiers that specify options are
show n using the follow ing lettering conventions:
Appendix A
Appendix B
P4 2 0i - X X X X X -X X X
Appendix C
Smart card :
O = No
E = Yes
M agnetic encoder:
O = No
M = Yes
M agnetic encoder option:
O = No
1 = Stripe Dow n HICO
2 = Stripe Dow n LOCO
3 = Stripe Up HICO
4 = Stripe Up LOCO
M emory :
O = Standard
Interface :
P = Parallel (Centronics 36 broches)
U = USB + Centronic Parallel
Softw are :
O = Dem o softw are
Languages :
D = Drivers & Docum entation CD’s
Pow er cord:
O = None
I = 120 VAC - 220 VAC
U = UK
Card
Printer
Solutions
General information
P420i Plastic Card Printer
ICONS
Th r o u g h o u t t h i s m an u al , d i f f er en t i co n s h i g h l i g h t
im portant inform ation, as follow s:
Getting started
Operation
Printing a card
Im portant general inform ation.
Cleaning
Troubleshooting
Specifications
M echanical hazard, such as one associated w ith
m oving parts, capable of resulting in equipm ent
dam age or personal injury.
Appendix A
Appendix B
Electrical hazard, such as an exposed voltage point,
capable of causing electrical shock and personal
injury.
Appendix C
An area w here electrostatic discharge (ESD) can
cause com ponent dam age. Use a grounding w rist
band.
Elevated tem perature hazard, capable of producing
a burn.
Keep Card Printer clean by m inim izing cover open
tim e.
Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
P420i Plastic Card Printer
1
2
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1 • 1 Unpacking your card printer . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 2 Indicators and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 3 Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
3
4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
2 • 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 2 Loading ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 3 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B- Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . .
C- Card Thickness Control Lever . . . . . . . . . . . . . . . . . . . . . . .
D - Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 4 Reject Card Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 5 Feeding one card at a tim e . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 6 Printing a test card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 7 Printer m enu inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
6
8
8
9
10
10
11
13
14
15
PRINTING A SAM PLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
A - Install Driver on w indow s 95/98 . . . . . . . . . . . . . . . . . . . . .
B- Install Driver on w indow s NT4.0 . . . . . . . . . . . . . . . . . . . . .
C- Set Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . .
D - Printing a Sam ple Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
20
20
21
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
4 • 1 Cleaning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 • 2 Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 • 3 Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
24
25
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
5 • 1 Interpreting LCD Display m essages . . . . . . . . . . . . . . . . . . . .
5 • 2 Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
30
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Table of contents
3
4
5
6
Card
Printer
Solutions
P420i Plastic Card Printer
APPENDIX A - M AGNETIC CARD STRIPE ENCODER . . . . . . . . . . .
37
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - M edia Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- M agnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
37
38
38
APPENDIX B - SM ART CARD CONTACT STATION . . . . . . . . . . . .
40
Operation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - M edia Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- M agnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
40
41
41
Printing a card
APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . .
42
General information
Getting started
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
GETTING STARTED
1•1 Unpacking your card printer
Appendix B
Appendix C
Your P420i printer ships in a carton and protective anti-static bag. Keep all
packing m aterial in case you need to m ove or re-ship the printer.
While unpacking, inspect the carton to ensure that no dam age occurred
during shipping.
Please ensure that you have a clean and nearly dust free environm ent for
proper operation and storage of the printer.
Card
Printer
Solutions
General information
P420i Plastic Card Printer
In addition to user docum entation, m ake sure the follow ing item s are included w ith
your P420i printer:
Getting started
Operation
Printing a card
Cleaning
CLEANING KIT
CARD OUTPUT HOPPER
Troubleshooting
Specifications
Appendix A
Appendix B
POWER CABLE
CLEANING CARTRIDGE
Appendix C
PRINTER DRIVER DISK (floppy or/and CD)
Centronic Parrallel
If any item s are m issing, please contact your dealer.
To reorder, please refer to Appendix C of this m anual.
Card
Printer
Solutions
P420i Plastic Card Printer
1•2 Indicators and Control
General information
Your P720 printer has an LCD Display, tw o LED’s and tw o Panel Buttons.
Getting started
Operation
LCD Display
Printing a card
Cleaning
Clear Button “ Select”
Troubleshooting
M enu Button “ Next”
Specifications
Alert LED
Pow er LED
Appendix A
Appendix B
L CD
Di sp l ay :
Appendix C
LEDs:
Pan el
Bu t t o n s:
Th e 16 ch ar act er LCD Di sp l ay i s u sed f o r :
• Show ing the printer’s current status
• Providing operator and service m essages (chapter 5)
Th e t w o LEDs ar e u sed f o r :
• Green: Pow er LED
• Am ber: Alert LED (w ith Beeper)
This Alert LED is on w hen an error condition exists.
The Beeper w ill sound three alert "Beeps" and the LCD
Display w ill show the associated error m essage.
Th e M en u Bu t t o n (l ef t ) i s a p u sh b u t t o n u sed f o r :
• Bringing printer into M enu M ode w hen pressed w ith the
printer show ing READY on the LCD Display.
• Using in M enu M ode to scroll through M enu Options.
Th e Cl ear Bu t t o n (r i g h t ) i s a p u sh b u t t o n u sed f o r :
• Clearing an error status (w hen LCD Display show s an
error and Alert LED is on).
• Invoking autom atic retry of the operation w hich gave the
error.
• Selecting a M enu Option w hen in M enu M ode.
N o t e: The buttons beep w hen pressed.
Card
Printer
Solutions
P420i Plastic Card Printer
1•3 Printer Installation
General information
Getting started
Operation
Printing a card
Cleaning
The follow ing w ill guide you through the installation of your P420i printer.
CAU TION : Li m i t A C p o w er su p p l i ed t o t h e P420i
Printer to 110 - 230 V AC, 60 - 50 Hz for an associated
680 m A - 310 m A. Lim it excess current draw to 16
am ps or less, using an associated circuit breaker or
o t h er su ch d ev i ce. N ev er o p er at e t h e p r i n t er i n a
location w here operator, com puter, or printer can get
w et. Personal injury could result. The printer m ust be
connected to an earthed electrical pow er supply and
p r o p er l y p r o t ect ed ag ai n st el ect r i cal su r g es an d
grounding faults.
Troubleshooting
Specifications
Appendix A
Appendix B
1.· Pl ace t h e p r i n t er i n a l o cat i o n t h at al l o w s easy
access t o al l si d es. Th e p r i n t er sh o u l d n ev er b e
operated w hile resting on its side or upside dow n.
Appendix C
2.· Pl ace t h e p r i n t er ' s p o w er sw i t h i n t h e OFF (0)
position.
3.·Insert the pow er cable to the printer pow er socket
and attach to grounded electrical socket of the proper
voltage and type.
4.·Attach interface cable to printer and com puter and
then secure.
5.·Sw itch pow er on.
CAUTION: Interm ittent or unpredictable operation m ay
occur from unsecured connectors. If dam aged, the
pow er cable m ust be replaced by an exact equivalent.
Use only Parallel Cable under 3 M eters in length.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
O PERATION
Operation
Printing a card
Cleaning
Troubleshooting
2•1 Printer Features
The follow ing show s the features found on your P420i Printer:
Specifications
1
Appendix A
9
8
Appendix B
2
Appendix C
7
3
5
A
6
4
B
STA N DA RD FEA TU RES
OPTION A L FEA TU RES
1.
2.
3.
4.
5.
6.
7.
8.
9.
A. M agnetic Encoding Station
B. Sm art Card Contact Station
Print Head
Print Head Unlock Lever
M anual Holder
Card Output Hopper
Card Cleaning Cartridge
Rejected Card Box
LCD Display & 2 Panel Buttons
Card Feeder + cover
Card Thickness Control Lever
PLEASE NOTE: Any blue item s inside the printer can be operated by the user.
Card
Printer
Solutions
P420i Plastic Card Printer
2•2 Loading Ribbons
General information
Getting started
The P420i Printer requires approved ribbons (see Appendix C). The Resin Therm al
Transfer and Dye Sublim ation ribbons and Lam ination are specifically designed for
your P420i Printer. i Series printers require the use of i Series ribbons for full color
printing
Operation
Printing a card
Cleaning
DO N OT TOU CH t h e p r i n t h ead o r t h e el ect r o n i c
com ponents on the print head carriage. Discharges of
electrostatic energy that accum ulates on the surface of
the hum an body or other surfaces can dam age the
print head and other electronic com ponents used in
the device.
Troubleshooting
Specifications
Appendix A
1.· Rem ove ribbon from packaging.
Appendix B
Appendix C
2.· W i t h p r i n t er p o w er ON an d REA DY st at u s,
open cover and press dow n on the Print Head
Unlock Lever to open the print head carriage. The
print head carriage w ill pop open.
Continued on next page .......
Card
Printer
Solutions
P420i Plastic Card Printer
General information
SUPPLY SPINDLE
Getting started
Operation
3. Load ribbon onto the supply spindle (under print
head carriage) and em pty core (w ith tape attached)
onto the take-up spindle. M ake sure the ribbon com es
off of the top of the supply spindle and feeds to the
top of the take-up spindle.
Printing a card
Cleaning
Troubleshooting
TAKE-UP SPINDLE
Specifications
Appendix A
`CLICK'
4. Push dow n on the Print Head Lock Lever until an
audible 'click' signals the locked-dow n position.
Appendix B
Appendix C
5. Close Cover.
Please note that the ribbon autom atically synchronizes
w henever the print head lock dow n occurs.
With i Series ribbons, the printer autom atically detects
the ribbon type inserted.
The card flipper w ill not operate and an error w ill be
indicated if you try to flip a card w hen the cover is
open.
Card
Printer
Solutions
General information
P420i Plastic Card Printer
2•3 Loading Cards
To help you load, print, and collect cards, the P420i has the follow ing item s:
Getting started
Operation
A - CARD FEEDER
This item s is used for loading cards.
Printing a card
Cleaning
Troubleshooting
1.· Op en Car d Feed er Co v er b y p u t t i n g y o u r
fingers on both sides and rotating the cover in a
clockw ise direction to the open position.
Specifications
Appendix A
Appendix B
Appendix C
2.· Install cards into Feeder* as show n.
3.·Close Card Feeder Cover.
DO NOT bend cards or touch print surfaces as this can
reduce print quality. The surface of the cards m ust
rem ain clean and dust free. Alw ays store cards in an
en cl o sed co n t ai n er . Id eal l y , u se car d s as so o n as
possible. If cards stick together, carefully shuffle them .
* See Chapter 6, Technical Specifications, for card requirem ents and capacities.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
Operation
B - INSTALL CARD CLEANING CARTRIDGE
This item is used to clean the cards entering the printer.
Printing a card
Cleaning
1.· Rem o v e Car d Cl ean i n g Car t r i d g e f r o m
packaging.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
2.· Op en Pr i n t er co v er an d r em o v e t h e y el l o w
rem inder tape from the location for the Cleaning
Cartridge.
3.· M ake sure the arrow on top of the assem bly is
facing tow ard the rear of the printer.
Hook assem bly into slot on printer and rotate
dow n.
Ensure the assem bly locks in place.
Card
Printer
Solutions
P420i Plastic Card Printer
C - CARD THICKNESS CONTROL LEVER
General information
This item is operated by the user to prevent m ore than one card feeding into the
printer at the sam e tim e and causing a jam .
Getting started
Operation
Printing a card
Open Cover, and adjust lever to correct position.
Repeat for different card thickness.
(Fact o r y set t i n g i s f o r 30m i l (0.762m m ) car d
thickness). See diagram below :
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Card Thickness:
A - 60m il (1.524m m ) to 50m il (1.27m m )
B - 40m il (1.016m m )
C - 30m il (0.762m m )
D - 20m il (0.508m m )
E* - Less than 20 m il (0.508m m )
* Start at low est position and m ove lever
up to m atch card thickness.
For other card thickness, start lever at
low est position and m ove up until cards
feed.
D - CARD OUTPUT HOPPER
This item is used for collecting printed cards.
In st al l Car d Ou t p u t Ho p p er o n t o p r i n t er b y
hooking over bottom edge of card exit aperture.
Card
Printer
Solutions
P420i Plastic Card Printer
2•4 Rejected Card Box
General information
Getting started
Operation
The P420i Printer is equipped w ith a Rejected card Box. When an encoding can not be
com pleted, the card is ejected into the Rejected Card Box. The P420i Printer counts
the num ber of cards w hich go into the Reject Card Box. After 20 cards the printer
stops, the Am ber LED Flashes and a LCD M essage is displayed indicating the need to
em pty the reject box.
Printing a card
Cleaning
Troubleshooting
REJECT BOX
FULL
WHEN TO M AINTAIN
When the LCD screen reports m essage
Specifications
Appendix A
Appendix B
HOW TO M AINTAIN
1.·Press the top of the Rejected Card Box Door as
Appendix C
show n. Allow the door to sw ing dow n and open.
2.·Rem ove all cards from the Rejected Card Box.
Card
Printer
Solutions
General information
Getting started
P420i Plastic Card Printer
3.·Sw ing the Rejected Card Box Door and press the
top. An audible “ click” signals the locked position.
Operation
Printing a card
Cleaning
Troubleshooting
4.·Press the Clear Button on the front panel to reSpecifications
Appendix A
Appendix B
Appendix C
start the current printer job and to clear the rejected
cards counter.
Card
Printer
Solutions
P420i Plastic Card Printer
2•5 Feeding one card at a time
General information
Getting started
A M anual Feed Slot is avalable on the side of the Card Feeder cover for feeding
single cards. Cleaning Cards are fed m anually through this slot.
The Feeder m ust be em pty for m anual card feeding to w ork properly.
Operation
Printing a card
Cleaning
For one-at-a-tim e printing, feed cards through slot
on side of Feeder.
Troubleshooting
Do not feed m ore than one card at a tim e.
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420i Plastic Card Printer
2•6 Printing a Test Card
General information
Getting started
With ribbon and cards loaded, your P420i printer is ready to print. To check the
operation of the printer you should print a test card.
Operation
1. When the printer displays READY, press
the “ Next” button (left) on your Control Panel
t o “ SELF TEST CA RD M EN U ” , t h en t h e
“ Select” button (right).
Printing a card
Cleaning
Troubleshooting
2. Press “ Next” to the SELF TEST CARD Print
param eters, and then “ Select” .
Specifications
Appendix A
Appendix B
3. A test card w ill print after a few seconds.
LCD display w ill show printing status.
Test Card is printed on both sides of the card.
Appendix C
This is an exam ple of the test card.
Front Side
Back Side
Card
Printer
Solutions
P420i Plastic Card Printer
2•7 Printer Menu Information
General information
Getting started
Operation
The printer is equipped w ith a LCD Display and tw o key buttons w hich gives access
to printer m enus.
Press the M enu button to enter the M enu M ode
M enu Button
[NEXT]
Clear Button
[SELECT]
Printing a card
Cleaning
The top line display shows menu information. The second line of display clarifies the function
of the two [NEXT] and [SELECT] key buttons relative to the current menu item.
Troubleshooting
The printer w ill return to READY M ode if either of the tw o key Buttons is not pressed
w ithin ten seconds of entering M enu m ode.
Specifications
See next page:
Appendix A
P420i LCD M enu Tree
Appendix B
* If the printer is equiped w ith a M agnetic Stripe Encoder
Appendix C
Card
Printer
Solutions
P420i Plastic Card Printer
READY
General information
N
Getting started
PRINTER INFO
N: NEXT
S: SELECT
N
S
Printer M odel number
N
Printer Firmw are Version
Operation
Number of Impressions
Printing a card
Reject Box status
To show the num ber of cards rem aining
in the reject box
Cleaning
Troubleshooting
Specifications
Appendix A
S
CLEANING
M ENU
S
GO TO M AIN M ENU
N
CLEAN PRINT HEAD
To clean the Therm al Print Head and card
transport system
N
N
S
To run
cleaning
Appendix B
Appendix C
S
SELF TEST
M ENU
S
CLEAN M AG. HEAD*
To clean the m agnetic Encoder Head
S
GO TO M AIN M ENU
N
N
TEST PATTERN
To print a printer test card
PRINT PARAM ETERS
To print a test card show ing the operating
param eter settings of the printers
M AG PARAM ETERS*
To print a test card show ing the operating
param eter settings of m agnetic encoder.
S
GO TO M AIN M ENU
S
S
To run
printing
S
N
PRINTER
DEFAULT
…/…
Card
Printer
Solutions
General information
Getting started
P420i Plastic Card Printer
PRINTER
DEFAULT
(Condt.)
S
N
Ribbon Type
To show the type of ribbon installed.
It m ay not m atch the ribbon physically
installed until the installed ribbon has been
selected through the driver.
Operation
Printing a card
Offset X: aa-Y:bb
To show the X print
location offset value in pixels (aa)
To show the Y print
location offset value in pixels (bb)
Cleaning
Troubleshooting
Specifications
M ag. Option: cccc
To show the setting of the m agnetic
encoder as (cccc), w hich can be:
-HICO (high coercivity)
-LOCO (low coercivity)
-NONE (no encoder present)
Appendix A
Appendix B
Appendix C
Color Parameters
To show the intensity values of yellow (Y),
M agenta (M ) and Cyan (C) panels and
contrast value of black Resin (K) panel.
S
GO TO M AIN M ENU
N
Card
Printer
Solutions
P420i Plastic Card Printer
General information
nting
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
P RINTING A SAMPLE CARD
Appendix B
Appendix C
Printing w ith the P420i Printer requires the Window s Printer Driver, your card
design/issuing Window s softw are or printer com m and level program m ing through
the printer interface.
The P420i Card Printer can be used w ith any Window s 95/98/M E/XP/Win 2000,
Window s NT 4.0 softw are application program , using the drivers provided on CD
w ith the printer.
This section contains inform ation on the printing of a dual-sided card in color (using
the 6-Panel color ribbon YM CKOK) and the Window s Printer Driver.
BEFORE installing updated printer driver versions,
alw ays delete the existing printer driver version from
your com puter.
Card
Printer
Solutions
General information
P420i Plastic Card Printer
3 • 1.To install the P420i Printer Driver automatically on
all Operating systems, use the install w izard.
The w izard w ill:
nting
- Autom atically launch w hen the driver CD is inserted.
Operation
Printing a card
Cleaning
Troubleshooting
- Check to see w hich operating system you are using
- Delete previous versions of the driver and clean up any necessary Reistry entries.
- You m ust select “ Rem ove” from he install options to rem ove any previous driver
versions.
- Shut dow n of PC if necessary.
- Install the new driver files and Registry entries to their correct locations.
Specifications
Appendix A
- Shutdow n of PC is not required, but it is advised.
The install Wizard w ill w alk you through the appropriate steps.
Appendix B
Appendix C
Do not pow er the printer w ith USB attached.
The driver w ill prom pt you for USB installation .
Card
Printer
Solutions
P420i Plastic Card Printer
3 • 2 Set Printer Driver Options:
General information
To open the P420i Printer screen, right m ouse click on your driver icon and select
Pr o p er t i es.
Getting started
Change the options as follow s:
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
1• On the Device Settings tab the m agnetic encoder feature is autom atically
enabled. If you need to change ettings for a M agnetic Encoder, select Encoder
settings button.
2• On the General tab select card orientation:
Landscape or portrait - Select “Landscape”.
(in NT, this is located under Docum ent Defaults w hen you right m ouse click from
your driver icon. In Window s 2000 and XP, it is located under Print preferences.)
3• In the Ribbon section, the ribbon type is autom atically detected and enabled for
you.
3a• You can click on “ ribbon Info” and see how m any panels are left.
4• In the sam e tab, go to Black Panel area and select Text Only. This option allow s the
text printing using the Black Resin Panel from the Color Ribbon.
5• Close the Zebra P420i Printer screen.
Now that you have loaded m edia and set up the printer driver, the P420i Printer is
ready to print.
Card
Printer
Solutions
P420i Plastic Card Printer
3•3. Printing a sample card:
General information
Follow the steps to print your first card
- Go to the M icrosoft Word Softw are.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
- If the printer w as not selected as the default printer, go to the File m enu and Select
Printer and choose Zebra P420i Card Printer or i Ser i es parallel card printer in the
printer nam es list. Then Close the print dialog box.
- Com e back to File m enu and choose Page Setup.
- Select Paper Size tab and in Paper Size choose Card. Then select the orientation:
"landscape".
- Go to M argins tab, put the Top, Bottom , Left and Right m argins w ith O values.
- Press OK to close Page Setup w indow .
Specifications
Appendix A
Appendix B
- The card appears on the screen.
- Design a card w ith 2 sides as follow :
Front Side
Appendix C
Back Side
- Once you are ready to print, go to File and point Print
- Th e printer w ill feed in a card and start printing ( the data dow nload tim e w ill vary
depending on the com plexity of the card design and the processing speed of your
com puter).
- Once the printing job is achieved the card is ejected from the printer.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
CLEANING
Appendix B
Appendix C
PROTECT YOUR FACTORY WARRANTY!
The recom m ended m aintenance procedures m ust be
perform ed to m aintain your factory w arranty.
Ot h er t h an t h e r eco m m en d ed cl ean i n g p r o ced u r es
described in this m anual, allow only Zebra authorized
technicians to service the P420i Printer.
NEVER loosen, tighten, adjust, or bend, etc. a part or
cable inside the printer.
NEVER use a high pressure air com pressor to rem ove
particles in the printer.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
4•1 Cleaning System
Getting started
Your P420i Printer includes a sim ple cleaning system using the Pre-Saturated
Cleaning Cards provided. The regular use of these cards w ill clean and m aintain
im portant parts of your printer: including the Print Head, and Transport Rollers.
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
CLEAN
PRINTER
WHEN TO CLEAN
When LCD screen reports m essage.
HOW TO CLEAN
1. Leave pow er on.
Open Cover and release Print Head Bracket to rem ove
ribbon.
Close Print Head bracket.
Close Cover. Rem ove cards from Card Feeder.
2. Insert one Pre-Saturated Cleaning Card (provided)
through slot on the side of the Card Cartridge.
Appendix C
3. Press the right Panel Button for a few seconds. The
card w ill feed into printer and carry out the cleaning
process. Repeat the process w ith a new Cleaning Card
if necessary.
Note: For a printer cleaning prior to the WHEN TO CLEAN signal, press the Left
Panel Button until the LCD screen show s "CLEANING M ENU". Press the right Panel
Button to select and one m ore tim e again to run the cleaning process (Repeat first
steps 1 & 2 above).
A l t h o u g h t h e CLEA N PRIN TER m essag e i s
displayed until the cleaning process has been
perform ed, the printer w ill continue to operate.
Card
Printer
Solutions
General information
Getting started
P420i Plastic Card Printer
4•2 Cleaning the Print Head
A cleaning using the Cleaning System w ith cards usually suffices. How ever, a
separate Print Head cleaning using sw abs can rem ove m ore stubborn deposits w hen
print anom alies persist. To avoid deposits, only use foam -tipped sw abs.
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
1.·Raise Print Head and rem ove the Ribbon.
Appendix A
Appendix B
Appendix C
2. · Cl ean Pr i n t Head b y m o v i n g al co h o l m oistened sw ab tip side-to-side across Print
Head elem ents. Only use m oderate force. (To
reorder sw abs see Appendix C).
Never use a sharp object to scrape deposits from the
print head. Perm anent dam age w ill result.
Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
Cleaning
P420i Plastic Card Printer
4•3 Card Cleaning Cartridge
Your P420i Printer also has a Card Cleaning Cartridge. This item cleans the cards
entering the printer. To ensure print quality, the cleaning roller requires periodic
replacem ents.
CLEAN
PRINTER
W HEN TO M A IN TA IN
When LCD screen reports m essage.
Run a printer cleaning first .
(see 4.1 Cleaning System for m ore instructions.)
Troubleshooting
Specifications
HOW TO M A IN TA IN
1.·Open Cover and locate Cleaning Cartridge.
Appendix A
Appendix B
Appendix C
2.·Gently rem ove Cleaning Cartridge by rotating
up and aw ay from printer.
Continued on next page...
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
3. ·Rem o v e Cl ean i n g Ro l l er f r o m Car t r i d g e an d
discard.
Operation
Printing a card
Cleaning
Troubleshooting
4. ·Install new Cleaning Roller into Cartridge* . To
av o i d co n t am i n at i o n , al w ay s h o l d t h e Cl ean i n g
Roller assem bly by the ends.
Specifications
Appendix A
Appendix B
Appendix C
5. ·Carefully peel off w rapper from new Cleaning
Roller w hile in Cartridge.
SLOT
6.· Rep l ace Car t r i d g e i n t o p r i n t er . M ake su r e t h e
arrow on top of the assem bly is facing tow ard the
r ear o f t h e p r i n t er . Ho o k assem b l y i n t o sl o t o n
printer and rotate dow n. Ensure the assem bly locks
in place.
DO NOT touch the roller surface that contacts the
cards.
7.·Close Cover.
* See Appendix C for replacem ent Cleaning Rollers.
A l t h o u g h t h e CLEA N PRIN TER m essag e i s
d i sp l ay ed u n t i l m ai n t en an ce h as b een
perform ed, the printer w ill continue to operate.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
Operation
TROUBLESHOOTING
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
This section offers solutions to potential problem s you m ay experience w ith your
P420i printer. The table below lists the screen m essages that w ill be displayed on the
printer' s LCD, both during norm al operation and to alert operator of any error
conditions. There is also som e additional inform ation dealing w ith quality issues
concerning printing onto cards.
5•1 Interpreting LCD Display messages
SCREEN M ESSAGE
INITIALIZING
READY
M EANING
The printer is perform ing
an internal test before use
ACTION
Wait for the ready message
Ready for use
WAIT TEM PERATURE
Print Head cool dow n
m ode
Wait for READY m essage
SELF TEST
Self test card printing
Wait for test card
The card data is being
Wait for card printing to start
DOWNLOADING DATA transm itted
PRINTING YELLOW
PRINTING M AGENTA
PRINTING CYAN
The yellow panel is being
printed
The m agenta panel is
printing
The cyan panel is printing
Card
Printer
Solutions
General information
P420i Plastic Card Printer
SCREEN M ESSAGE
M EANING
ENCODING ERROR
Data cannot be w ritten or
read from the card’s
m agnetic stripe
Ch eck t h at t h e car d s ar e
loaded w ith the m agnetic
st r i p e i n t h e co r r ect
orientation. Check w hether
h i g h o r l o w co er ci v i t y
cards have been specified.
Ch eck t h at t h e d at a
co n f o r m s
to
ISO
specifications.See
Appendix A of this m anual
for further inform ation.
READING ERROR
Data cannot be read from
the card’s m agnetic stripe
Ch eck t h at t h e car d s ar e
loaded w ith the m agnetic
st r i p e i n t h e co r r ect
orientation. Check w hether
h i g h o r l o w co er ci v i t y
cards have been specified.
Ch eck t h at t h e d at a
co n f o r m s
to
ISO
specifications.See
Appendix A of this m anual
for further inform ation.
REJECT BOX FULL
The reject box is full
Em pty the reject card box
and press the right panel
button
M AGNETIC ERROR
The printer cannot detect a
magnetic stripe on the card
Check the card orientation
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
ACTION
Specifications
Appendix A
Appendix B
Appendix C
FLASH ERROR
NO ACCESS
Co n t act y o u r d eal er f o r
technical support
Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
P420i Plastic Card Printer
Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the
print head assem bly; this resynchronises the ribbon autom atically. When using a
color ribbon, it should advance autom atically so that the leading edge of the Yellow
panel is beneath the print head. Ensure that the correct ribbon type has been
specified in the Window s driver.
Card Feed & M echanical Errors: Ensure that the card thickness adjustm ent has been
set-up correctly to allow one card to feed.
Cleaning
M agnetic Encoding Errors: Check that the cards are inserted correctly in the printer.
Ensure that the cards are low or high coercivity as required, and are set-up correctly
in the printer driver.
Troubleshooting
Cleaning Alert : The printer has counted the num ber of cards printed and has
autom atically flagged that a cleaning routine needs to be carried out. (See Chapter 4).
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420i Plastic Card Printer
5•2 Print Quality Issues
General information
Getting started
Operation
Printing a card
Cleaning
Thi s secti on w i l l hel p y ou r esol v e pr i nt qual i ty pr obl em s. The pr i nt qual i ty i s
dependent on several factors. The tw o m ost im portant factors that w ill increase your
print quality are cleanliness and card stock. To diagnose and fix print quality
problem s,follow the troubleshooting procedure below :
• Small spots appear on the printed card w ith a non-printed area or a different color.
Possible Cause
A • Contam ination on the card surface.
B • Du st i n si d e t h e p r i n t er an d /o r d i r t y Cl ean i n g
Roller.
Troubleshooting
Specifications
Appendix A
> > Solution
A 1 • Check that cards are stored in a dust free environm ent
A 2 • Use a different supply of cards.
B 1 • Perform a Cleaning of the printer (see Cleaning section).
B 2 • Replace Cleaning Roller (see Cleaning section)
Appendix B
Appendix C
• There are non-printing horizontal lines (w hite) on the card surfaces.
Possible Cause
A • Ribbon is not correctly positioned.
B • Print Head m ay be dirty.
C • Print Head elem ents m ay have been dam aged
(e.g. scratched or burnt).
> > Solution
A 1 • Open cover and press dow n the Print Head Unlock Lever to open the
Print Head carriage. The Print Head w ill m ove up.
A 2 • Check that the ribbon is properly rolled onto the ribbon cores and there
are no w rinkles in the ribbon.
A 3 • Push dow n on the Print Head Lock Lever until an audible “ click” signals
the locked-dow n position.
A 4 • Ribbon w ill autom atically synchronize.
A 5 • Print again.
B 1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head).
C1 • Call service for Print Head replacem ent inform ation.
Card
Printer
Solutions
P420i Plastic Card Printer
• Printing show s very pale or inconsistent results.
General information
Possible Cause
A • Ribbon m ay have been stored im properly or is
dam aged.
B • Cards m ay not m eet specifications.
C • Contrast and/or Intensity m ay be set to values
w hich are too high.
D • Dust or em bedded contam ination on elem ents of
the Print Head.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
>>
A1
B1
C1
D1
Solution
• Change ribbon and print again.
• Use a different supply of cards.
• Adjust Contrast and/or Intensity values in softw are.
• Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head
• Printing show s blurry printed image.
Possible Cause
A • Ribbon m ay not be correctly positioned.
B • Ribbon m ay not synchronized on the correct color
panel position.
C • Cards m ay not m eet specifications.
D • Dust i nsi de the pr i nter and/or di r ty Cl eani ng
Roller.
> > Solution
A 1 • Open cover and press dow n the Print Head Unlock Lever to open the
Print Head carriage. The Print Head w ill m ove up.
A 2 • Check ribbon is properly rolled onto the ribbon cores.
A 3 • Push dow n on the Print Head Lock Lever until an audible “ click” signals
the locked-dow n position.
A 4 • Ribbon w ill autom atically synchronize.
A 5 • Print again.
B 1 • Open cover and press dow n the Print Head Unlock Lever to open the
Print Head carriage. The Print Head w ill m ove up.
B 2 • Push dow n on the Print Head Lock Lever until an audible “ click” signals
the locked-dow n position.
B 3 • Ribbon w ill autom atically synchronize.
B 4 •Print again.
C1 • Use a different supply of cards.
D 1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head).
D 2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).
Card
Printer
Solutions
P420i Plastic Card Printer
• No printing on the card.
General information
Getting started
Possible Cause
A • Ribbon may not be installed in the printer.
B • Cards m ay not m eet specifications.
C • Cable on Print Head m ay be disconnected.
D • Print Head elem ents m ay be scratched or burnt.
Operation
Printing a card
> > Solution
A 1 • Check for ribbon in the printer.
Cleaning
B 1 • Use a different supply of cards.
Troubleshooting
C1 • Pow er off the printer and check the Print Head cable connections.
D 1 • Call Service for Print Head replacem ent inform ation.
Specifications
Appendix A
Appendix B
Appendix C
For optim um print quality, alw ays keep cover of the
printer closed except during ribbon loading and card
thickness control procedures.
The card flipper w ill not operate and an error w ill be
indicated if you try to flip a card w ith the cover open.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
Getting started
TECHNICAL
Operation
Printing a card
SPECIFICATI0 NS
Cleaning
Troubleshooting
General
• High speed printing, over 102 cards/hour edge to
edge in full color (YM CKOK) throughput
• Sm all footprint
• Windows Drivers for 98 and NT 4.0, Win 2000,XP,ME
• One year printer w arranty
• One year print head w arranty
Color Printing
• Co l o r d y e su b l i m at i o n o r m o n o ch r o m e t h er m al
transfer printing
• 35 seconds per card 2 sides (YM CKOK) throughput
• 300 dpi (11.8 dots/m m ) print resolution
• Edge to edge printing standar
Specifications
Appendix A
Appendix B
Appendix C
Bar Codes
Fonts
•
•
•
•
•
•
Code 39
Code 128 B & C w ith & w ithout check digit
2 of 5 & 2 of 5 industrial
UPCA
EAN8 & EAN13
PDF 417 2D bar code and other sym bologies available
via WindCard Classic utility tool (option)
• True Type fonts available via Window s Driver
* Use only Zebra-approved card and ribbon m edia. Using
n o n -ap p r o v ed car d o r r i b b o n m ed i a can v o i d y o u r
w arranty.
Refer to the accessories section for m ore inform ation
ab o u t Car d an d Ri b b o n M ed i a av ai l ab l e f r o m Zeb r a
Technologies corp.
Card
Printer
Solutions
P420i Plastic Card Printer
CARD DIMENSIONS
General information
Getting started
ISO STANDARD DIM ENSIONS FOR PLAIN CARD
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
ISO STANDARD DIM ENSIONS FOR M AGNETIC STRIPE CARD
Appendix A
Appendix B
Appendix C
CHIP POSITION FOR SM ART CARD
0.221 in (5.62mm) max.gap
0.01 in
(2.54 mm)
Min.gap
0.395 in (8.25mm)
0.210 in 0.631 in
(3.54mm) (7.54mm)
0.218 in
(5.54mm) Max.
0.623 in
(15.82mm) Min.
0.790 in 21.87mm
0.782 in (19.87mm) Min.
0.403 in (10.25mm) Max.
Card
Printer
Solutions
P420i Plastic Card Printer
Cards*
• Types PVC, Com posite
• Car d w i d t h /l en g t h : ISO CR-80 - ISO 7810, 2.125”
(54m m ) by 3.375” (86m m )
• Option: M agnetic Stripe - ISO 7811
• Option: Sm art Card - ISO 7816-2
• Card thickness: 0.25mm to 1.524m
• Card Feeder capacity: up to 300 cards (10m il), up to
100 cards (30m il)
• Card Output Hopper capacity: 300 cards (10m il), up to
100 cards (30m il)
Ribbons*
• M onochrom e: 1500 cards/roll
• M onochrom e colors: back, red, blue, green, yellow ,
silver, gold, w hite.
• K-resin + O: 800 cards/roll
• K-dye + O: 800 cards/roll
• YM CKO: 330 cards/roll
• YM CKOK: 170 cards/roll
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Overlay Varnish
Appendix A
Appendix B
Appendix C
Interfaces
M echanical
Electrical
• Therm al transfer
• 4 m icrons thick
• Clear and holographic options:
- Clear
- Genuine/Secure Hologram
- Custom Hologram
• Centronics Parallel Standard
• RS-232C Serial (Optional)
• USB port (Optional)
•
•
•
•
Width: 20.9” (523m m †)
Depth: 10.17” (254.3m m †)
Height: 10.76” (269m m †)
Weight: 27.5 Ibs (12.5 kg)
• 110 ~ 230 Volts AC, 60 ~ 50 Hz
• FCC Class A, CE, UL, and CUL approved
Card
Printer
Solutions
P420i Plastic Card Printer
Environmental
General information
Getting started
Operation
Printing a card
Cleaning
• Operating Tem perature: 60 to 86°F (15 to 30°C)
• Operating Hum idity: 20 to 65% non condensing
• Storage Tem perature: -23 to 158°F (-5 to 70°C)
• Storage Hum idity: 20 to 70% non condensing
• Ventilation: Free air
* Therm al transfer (Resin) ribbons offer m ore durability
t h an d y e su b l i m at i o n , w i t h g r eat er r esi st an ce t o
scratches and UV-induced fading.
Dye sublim ation printing requires dye sublim ation
r i b b o n s,w i t h ei t h er b l ack o r cy an , m ag en t a, an d
yellow (plus black resin) panels.
† M easured w ithout card output hopper.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420i Plastic Card Printer
General information
APPENDIX A
Getting started
Operation
Printing a card
Magnetic Card Stripe Encoder
Cleaning
Troubleshooting
This section contains inform ation on the additional operations of the P420i Printers
w ith M agnetic Card Stripe Encoder.
(See Chapter 2 for location.)
Specifications
Appendix A
Appendix B
Appendix C
INTRODUCTION
Operation and m aintenance requirem ents for the P420i Printer w ith the optional
m agnetic card stripe encoder.
(See Chapter 2 for location.)
The m agnetic encoder can be set for either high or low coercivity.
Card
Printer
Solutions
P420i Plastic Card Printer
A . ·M EDIA LOADING ORIENTATION
General information
The m agnetic encoder is a factory installed item w ith
the read/w rite head positioned below the card path,
available w ith HICO encoding (P420i CM 1 or P420i
CEM 1) or LOCO encoding (P420i CM 2 or P420i CEM 2).
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
STRIPE
DOWN
When loading cards into the Card Cartridge, please
ensure that the m agnetic stripe is facing dow n and
closest to the rear.
Also available are Printer m odels w ith the M agnetic
Read/Write head positioned above the card path, w ith
HICO encoding (P420i CM 3 or P420i CEM 3) or LOCO
encoding (P420i CM 4 or P420i CEM 4)
Appendix A
Appendix B
Appendix C
STRIPE
UP
NOTE:
M 1 = Stripe Dow n HICO
M 2 = Stripe Dow n LOCO
W h en l o ad i n g car d s, p l ease en su r e t h at t h er e i s a
m agnetic stripe.
M 3 = Stripe up HICO
M 4 = Stripe up LOCO
Approved HICO & LOCO PVC cards are available. (See Appendix C).
ONLY USE cards that com ply w ith ISO 7810 & 7811
standar ds for m agneti c str i pe car ds. The m agneti c
stripe m ust be flush to the surface of the card to w ork
properly. Never use taped-on m agnetic stripes.
Card
Printer
Solutions
P420i Plastic Card Printer
B.·M AGNETIC ENCODER CLEANING
General information
Getting started
Operation
There exists tw o different processes to clean the M agnetic Stripe Encoder.
The first process consists of a standard cleaning of the printer. This cleans the m ost
i m p o r t an t p ar t s o f t h e p r i n t er ; i n cl u d i n g t h e Pr i n t h ead , Tr an sp o r t Ro l l er an d
M agnetic Stripe Encoder (refer to chapter 4 "Cleaning" for m ore instructions).
The second process consists of a cleaning of the M agnetic Encoder using the M enu
Button from the LCD Display.
To access the M agnetic Encoder Cleaning M enu proceed as below :
Printing a card
1.·Leave pow er on.
Cleaning
2.·Rem ove cards from the Card Feeder
Troubleshooting
3. ·In ser t o n e Pr e-Sat u r at ed Cl ean i n g Car d
(provided) through slot on the side of the Card
Cartridge.
Specifications
4. ·Pr ess t h e M en u b u t t o n u n t i l t h e LCD scr een
show s CLEANING M ENU.
Appendix A
5.·Press the Select button to select.
Appendix B
6. ·Pr ess t h e M en u b u t t o n ag ai n u n t i l t h e LCD
screen show s CLEAN M AG HEAD.
7.·Run this operation by pressing the Select button.
Appendix C
ISO STANDARD ENCODING
Track #
Field Separator
Track density
1
^
210 BPI*
Valid Characters
# of characters
Alphanum eric
79‡
(ASCII 20~95†)
2
=
75 BPI*
3
=
210 BPI*
Num eric
(ASCII 48~62)
40‡
Num eric
(ASCII 48~62)
107‡
* Bit per inch
† Except the ‘?’ character
‡ Including Start, Stop and LCR characters. Also note that these 3 characters are
autom atically m anaged by the m agnetic encoder according to the ISO Standard
Norm s.
NOTE: Refer to the Card Printer Program m er’s M anual for com plete program m ing
inform ation.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
APPENDIX B
Getting started
Operation
Printing a card
Cleaning
Smart Card Contact Station
This section contains inform ation on the additional operations of the P420i Printers
w ith Sm art Card Contact Stations. (See Chapter 2 for location.)
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
INTRODUCTION
Sm art Cards can have a built-in m icrocom puter and a battery. Card M em ory can
store fingerprints, voice recognition patterns, m edical records and other such data.
The P420i printer m ay be equipped w ith an optional contact station for program m ing
Sm art Cards (ISO 7816). This printer m odel responds to com m ands that position the
cards at the contact station, w here the printer connects to the contacts on the Sm art
Cards. All other printer operations rem ain the sam e as the standard P420i m odel.
Card
Printer
Solutions
P420i Plastic Card Printer
A . ·M EDIA LOADING ORIENTATION
General information
Getting started
Position the cards w ith the Sm art Card Chip at the top
of the card and tow ards the printer.
Operation
Printing a card
Cleaning
B.·SM ART CARD CONTACT STATION INTERFACE
Troubleshooting
When a com m and to the parallel printer interface
sends a card to the Sm art Card Contact Station, the
printer connects the Sm art Card Contact Station to
t h e f em al e DB-9 co n n ect o r o n t h e r ear o f t h e
printer.
Specifications
Appendix A
An attached external Sm art Card Program m er can
be used to program Sm art card chips.
Appendix B
Appendix C
DB - 9
PINS
SM ART CARD
CONTACT POINTS
DB - 9
PINS
SM ART CARD
CONTACT POINTS
1
CI (VCC)
6
C6 (Vpp)
2
C2 (Reset)
7
C7 (I/O)
3
C3 (Clock)
8
C8 (RFU)
4
C4 (RFU)
9
(GND w hen chip is at station)
5
C5 (GND)
Refer to the Card Printer Programmer’s Manual for complete programming information.
DO NOT position printing over the Sm art Card Chip.
Card
Printer
Solutions
P420i Plastic Card Printer
APPENDIX C
General information
Getting started
Operation
Printing a card
Accessories & supplies
Please contact your Zebra-authorized dealer to place an order for accessories and
suplies.
RIBBONS
The follow ing ribbons m ay be used in the P420i Printer:
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
M onochrome Resin Ribbons (Sold by the Roll)
Part Num ber
Description
800015-101
800015-102
800015-103
800015-104
800015-106
800015-107
800015-109
800015-185
Black
Red
Green
Blue
Gold
Silver
White
Scratch-off Grey
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
800015-301
Black
1500 im ages
Appendix C
Color Ribbons (Sold by the Roll)
Part Num ber
Description
800015-448
800015-440
800015-450
800015-460
6-Panel
5-Panel
2-Panel
2-Panel
Color Ribbon (YM CKOK)
Color Ribbon (YM CKO)
Black Ribbon (K Dye + O)
Resin Ribbon (K Resin + O)
800015-540
800015-640
5-Panel Color Ribbon (YM CKO)
5-Panel Color Ribbon (YM CKO)
170 im ages
200 im ages
500 im ages
600 im ages
250 im ages
Value Pack: 20 rolls/pack
Note: Y = Yellow , M = M agenta, C = Cyan, K = black, O = Overlay
Card
Printer
Solutions
P420i Plastic Card Printer
CARDS
General information
The follow ing plain w hite plastic cards are available for use in the P420i printers:
Getting started
Operation
Printing a card
Cleaning
Blank White Cards (Sold by the box)
Part Num ber
104523-114
104523-010
104523-111
104523-112
104523-113
Premier Grade PVC
Card, 10 m il † ‡
Card, 10 m il ‡ adhesive back
Card, 30 m il †
Card, 30 m il -low coercivity M ag. Stripe
Card, 30 m il -High coercivity M ag. Stripe
104524-101
104524-102
104524-103
Premier Plus Grade (PVC composite 60/ 40)
Card, 30 m il
(5 packs of 100)
Card, 30 m il -low coercivity M ag. Stripe
(5 packs of 100)
Card, 30 m il -High coercivity M ag. Stripe (5 packs of 100)
Troubleshooting
Specifications
Description
(5 packs of
(5 packs of
(5 packs of
(5 packs of
(5 packs of
200)
200)
100)
100)
100)
Appendix A
Appendix B
Appendix C
Notes:
† 10m il = 0.254m m ;30 m il = 0.762m m
‡ 10m il cards are recom m ended for single side printing m onochrom e only.
M any other card types are also available; ask your dealer for m ore inform ation.
Card
Printer
Solutions
P420i Plastic Card Printer
General information
ACCESSORIES
Getting started
Accessories available for P420i Printers appear below . Alw ays refer to the part
num ber w hen placing an order.
Printer Supplies
Operation
Printing a card
Part Num ber
300320-001
105909-112
Cleaning
Troubleshooting
Specifications
Appendix A
Description
Centronics Parallel Cable (36 pins)
Replacem ent Print Head Kit
Cleaning Supplies
Part Num ber
105909-169
105912-003
105912-002
105909-055
105909-057
Description
Prem ier Cleaning Kit (25 sw abs, 50 cards)
Adhesive Cleaning Roller Kit (set of 5)
Cleaning Cartridge, com plete
Cleaning Card Kit (box of 100 cards)
Cleaning Sw ab Kit (box of 25 sw abs)
Appendix B
Appendix C
M iscellaneous
Part Num ber
806503-001
104527-001
Description
Card Punch (slots card for lapel clip)
Lapel Clips (pack of 100 clips)
Card
Printer
Solutions
P420i Plastic Card Printer
World Wide Sales and Support:
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Zebra Technologies Corporation
Card Imaging Division
1001 Flynn Road
Cam arillo, CA. 93012-8706.USA
Phone:+1 (805) 579 1800
Fax.:+1 (805) 579 1808
Toll Free in US: (800) 452-4056
e-m ail: [email protected]
Zebra Technologies Corporation
Card Imaging Division, (Europe, M iddle East, Africa)
The Valley Centre, Gordon Road, High Wycom be
Buckingham shire HP13 6EQ, England
Phone: +44 (0) 870 241 1527
Fax.: +44 (0) 870 241 0765
e-m ail: [email protected]
Zebra Technologies Corporation
Card Imaging Division, Latin America
6175 NW 153rd Street, Suite # 121
M iam i Lakes, FL 33014 USA
Phone: +1 (305) 558 8470
Fax: +1 (305) 558-8485
e-m ail: [email protected]
Zebra Technologies Corporation
Card Imaging Division, Asia/ Pacific
1 Sim s Lane #06-11
387355 Singapore
Phone:+65 84 20 322
Fax.:+65 84 20 514
e-m ail: [email protected]
CORPORATE HEADQUARTERS
Zebra Technologies Corporation
333 Corporate Woods Parkw ay
Vernon Hills, IL 60061-3109 USA
Phone: +1 (847) 634 6700
FAX: +1 (847) 913 8766
e-m ail: [email protected]
Website: w w w .zebracard.com