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MasterSwitch
Power Distribution Unit
AP9211
AP9212
AP9217
AP9218
User’s Guide
MasterSwitch Power Distribution Unit
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front panel—1
LEDs—2
Rear panel—3
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configuring TCP/IP settings—4
Customizing your configuration—4
Auto-configuration—4
Managing the MasterSwitch PDU. . . . . . . . . . . . . . . . . . 5
Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Management Options—5
Web interface—5
Control Console interface—6
WAP Interface—8
Password-Protected Accounts . . . . . . . . . . . . . . . . . . . . . . 9
Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MasterSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Retrieving the Event Log by using FTP—13
Using a spreadsheet to view the Event Log—14
Deleting the Event Log in the FTP interface—14
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TFTP/FTP—15
Telnet/Web—16
SNMP—16
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlet User Management—20
Identification—21
Date/Time—21
File Transfer—22
Links—23
MasterSwitch Power Distribution Unit User’s Guide
ii
Contents
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accessing and Navigating the Online Help—24
APC Interactive Assistant—24
About Card—24
Configuring and Using E-mail Notification . . . . . . . . . .
25
Configuring E-mail Recipients . . . . . . . . . . . . . . . . . . . . 25
Settings—25
Configuring the local SMTP server—25
Testing E-mail—25
Configuring SMTP and DNS Settings . . . . . . . . . . . . . . . . 26
DNS server—26
SMTP settings—26
Event-Related Menus and Options . . . . . . . . . . . . . . . .
27
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Actions Option (Web Interface only) . . . . . . . . . . . . . . . . 29
Severity levels of events—29
SNMP Traps action—29
Email action—29
Related topics—29
Recipients Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Email Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
DNS server—32
SMTP settings—32
How to Configure Individual Events . . . . . . . . . . . . . . . . 33
Event list access—33
Event list format—33
Management Card and MasterSwitch Events. . . . . . . . . . 36
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Planning and implementing security features—39
Port assignments—39
User names, passwords, community names—39
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Authentication versus encryption—40
MD5 authentication (Web interface)—40
Summary of access methods—42
MasterSwitch Power Distribution Unit User’s Guide
iii
Contents
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Obtaining service—43
Warranty exclusions—43
Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . 44
Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
General policy—45
Examples of life-support devices—45
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Product specifications for AP9211—46
Product specifications for AP9212—47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
APC Worldwide Customer Support . . . . . . . . . . . . . . .
53
MasterSwitch Power Distribution Unit User’s Guide
iv
MasterSwitch Power Distribution Unit
Introduction
Product Description
Front panel
.
Re-initializes the MasterSwitch PDU without affecting the
outlet state.
!
Reset Button
"
Status LED
#
Link-RX/TX LED
Indicates the status of the Ethernet LAN connection and
the state of the management card, as described in LEDs
on page 2.
$
Eight Outlet
Power LEDs
Indicates whether the associated outlet is on.
%
Serial Port
Connects the MasterSwitch PDU to a terminal emulator
program to access the Control Console.
&
RJ-45 Port
Connects the MasterSwitch PDU to an Ethernet LAN
using the 10Base-T communication cable. This
connection allows configuration of the MasterSwitch PDU
through the Web, Telnet, or SNMP.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
1
Introduction
Product Description continued
LEDs
Each outlet has a corresponding LED that indicates the state of the
outlet, and two LEDs indicate the status of the entire unit. The following
table describes the conditions indicated by the LEDs.
LED
Status
Description
On
The Outlet is on.
Off
The Outlet is off.
Off
The MasterSwitch PDU has no power.
Green
The MasterSwitch PDU has valid network
settings.
Flashing
Green
The MasterSwitch PDU does not have valid
network settings.
Red
A hardware failure has been detected in the
MasterSwitch PDU.
Blinking
Red
The MasterSwitch PDU is making BOOTP
requests.
Off
PDU to the network (a router, hub, or
Outlet LED
Status
The device that connects the MasterSwitch
concentrator) is off or is not operating correctly.
Link-RX/TX
Flashing
Green
The MasterSwitch PDU is receiving data
packets from the network.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
2
Introduction
Product Description continued
Rear panel
The following table lists the features of the MasterSwitch rear panel
shown in the figures on this page.
!
Power Cord/ IEC Inlet
"
Outlets
#
Outlet Label
$
Circuit Breaker
The following figure shows the MasterSwitch (AP9211/AP9217) rear
panel with NEMA 5-15 outlets.
The following figure shows the MasterSwitch (AP9212/ AP9218) rear
panel with IEC-320 C13 outlets.
MasterSwitch Power Distribution Unit User’s Guide
3
Introduction
Initial Setup
Required network
settings
You must configure the following network settings of the MasterSwitch
PDU before it can operate on a network:
• IP address of the unit
• Subnet Mask
• IP address of the default gateway
Note: If a default gateway is not present, enter an IP address
of a computer that is on the same subnet and that is
always active.
Configuring TCP/IP
settings
To configure TCP/IP settings, see TCP/IP on page 15 and see the
MasterSwitch Installation and Quick Start Manual, included in printed
form with the MasterSwitch PDU and in Portable Document Format
(Install.pdf) on this CD-ROM.
Customizing your
configuration
After you configure MasterSwitch network settings, no further
configuration is required. The remaining MasterSwitch properties are
pre-configured to default settings at the factory. However, you may want
to customize these properties for your application. For more information,
see Managing the MasterSwitch PDU on page 5.
Auto-configuration
The management card within the MasterSwitch PDU supports an autoconfiguration utility that you can use to create a configuration file, which
you can then download to other MasterSwitch PDUs, either to individual
units one at a time or to multiple units at the same time. For more
information, see the Management Card Addendum (addendum.pdf
on the MasterSwitch CD-ROM).
MasterSwitch Power Distribution Unit User’s Guide
4
MasterSwitch Power Distribution Unit
Managing the MasterSwitch PDU
Management Interfaces
Management
Options
After you configure a MasterSwitch PDU with the proper network
settings, you can manage the unit remotely through its Web, Telnet
Control Console, SNMP, and WAP interfaces.
You can also use the Control Console to manage a MasterSwitch PDU
locally through a serial connection.
Only one user at a time can access a MasterSwitch PDU. Serial
interface users (using a terminal emulator) have precedence over Telnet
users, and Telnet users have precedence over Web and WAP users.
Web interface
To access and log on to the Web interface of the MasterSwitch PDU:
1. In the URL Location field of the Web browser, do one of the
following:
• If the Web port of the MasterSwitch PDU is set to the default
value of 80, enter http:// followed by the unit’s IP address.
The following example shows a typical IP address:
http://170.241.17.51
•
If the Web port of the MasterSwitch PDU is set to a value other
than the default of 80, enter the System IP address (the IP
address of the unit) followed by a colon and the configured Web
port value (8000 in the following example).
http://170.241.17.51:8000
•
If there is a DNS server entry for the MasterSwitch PDU, you
can choose to enter the DNS name to access the unit.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
5
Managing the MasterSwitch PDU
Management Interfaces continued
Web interface,
continued
2. Respond to the user name and password prompts. The default for
both the Administrator user name and the Administrator password is
apc (lowercase). After you log on, you can change the user name,
password, and time-out values through the System menu. See User
Manager on page 18.
Note:
Control Console
interface
Some Web interface features (data verification, Assistant
Online, and MD5 authentication) require that you enable
JavaScript or Java on your web browser, and MD5
authentication also requires that you have cookies enabled.
In addition to or instead of using the Web interface, you can use the
Control Console to manage the MasterSwitch PDU by one of the
following modes of access:
•
•
Telnet, for remote management.
A serial interface, for local management.
Telnet. To access the unit’s Control Console:
1. Choose Connect, then Remote Server.
2. Type the IP address of the MasterSwitch PDU.
3. Click the Connect button.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
6
Managing the MasterSwitch PDU
Management Interfaces continued
Control Console
interface,
continued
Serial Interface. To access the unit’s Control Console, use the supplied
null-modem cable to connect the serial port of the computer to the serial
port on the MasterSwitch PDU, and set the terminal port to the following
communication settings:
Baud Rate
2400
Data Bits
8
Stop Bits
1
Parity
None
Handshaking
None
Local Echo
Off
Terminal Type
ANSI (VT100)
Logging on. To log on to the Control Console using either Telnet or a
serial interface, respond to the user name and password prompts.The
default for both the Administrator user name and the Administrator
password is apc (lowercase).
Note: You can change the user name, password, and time-out
values through the System menu. See User Manager on
page 18.
Using menu items. All menus of the Control Console list items by
number and name.
• To select an item, type the number, and press ENTER.
• For menus that configure value, always use the Accept Changes
option to save any changes that you make.
SNMP interface
MasterSwitch fully supports SNMP—all unit and outlet properties are
configurable through SNMP. For instructions on how to use SNMP to
manage MasterSwitch, see the Mibguide.pdf and the NMS.pdf files in
the Snmp folder on the CD.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
7
Managing the MasterSwitch PDU
Management Interfaces continued
WAP Interface
To access and log on to the WAP (Wireless Application Protocol)
interface of the MasterSwitch PDU:
1. In the URL Location field of the Micro browser:
Enter the unit’s IP address followed by wap.wml. The following
example shows a typical address:
123.456.78.9/wap.wml
2. Respond to the user name and password prompts. If it has not been
changed since purchase, the default for both the Administrator user
name and the Administrator password is apc (lowercase).
Depending on the level of access (Administrator, Device Manager or
Outlet User), the WAP interface will display outlets assigned to the user
who logged on and will offer the following control options for the
MasterSwitch unit:
• immediate on
• immediate off
• reboot
• master control of all outlets (All).
Note:
The character preceding each outlet indicates whether the
outlet is on (+) or off (–).
MasterSwitch Power Distribution Unit User’s Guide
8
Managing the MasterSwitch PDU
Password-Protected Accounts
Account access
There are up to 16 Outlet User accounts, one Administrator account,
and one Device Manager account. Each type of account provides a
different level of access to the management menus.
•
•
•
Each Outlet User account has access only to the outlets
assigned to it.
The Administrator and Device Manager accounts have access
to all outlets.
The Administrator account can configure and manage all other
accounts.
Account Type
Menu Items
Administrator
Device Manager
Outlet User
Outlets
Yes
Yes
Yes
MasterSwitch
Yes
Yes
No
Event Log
Yes
Yes
No
Network
Yes
No
No
System
Yes
No
No
Logout
Yes
Yes
Yes
Help
Yes
Yes
Yes
Links
Yes
Yes
Yes
For instructions on configuring Device Manager and Outlet User
accounts, see User Manager on page 18.
MasterSwitch Power Distribution Unit User’s Guide
9
MasterSwitch Power Distribution Unit
Menu Items
Introduction
Management
Options
Both the Web and Control Console interfaces provide the capabilities
that this section describes for managing the MasterSwitch PDU, but the
information in this section is based on the Web interface. If you are
using Telnet or a serial interface to access the MasterSwitch PDU,
terminology may differ from what is used here.
Menu access depends on which type of account has logged on. See
Password-Protected Accounts on page 9 for more information on
accounts.
Note:
SNMP information appears in a separate document,
Mibguide.pdf, on this CD-ROM.
MasterSwitch Power Distribution Unit User’s Guide
10
Menu Items
Outlets
Outlet Control
Actions
You can perform the following Outlet Control Actions on individual
outlets or on all accessible outlets as a group (by Master Outlet Control).
You can apply a Control Action only to an outlet that is not executing a
command.
Item
Definition
Immediate On
The outlet turns on.
Immediate Off
The outlet turns off.
Immediate Reboot
The outlet turns off immediately, waits the outlet’s Reboot
Duration time, and turns on.
Delayed On
The outlet turns on according to its Power On Delay.
Delayed Off
The outlet turns off according to its Power Off Delay.
Sequenced Reboot
Delayed Reboot
All outlets in the group assigned to the outlet user
immediately turn off. Each outlet then waits the longest
Reboot Duration (in seconds) of any outlet in the group,
waits its own Power On Delay, and turns on.
The outlet turns off after its Power Off Delay, waits its own
Reboot Duration, and turns on.
Each outlet in the group of accessible outlets does the
following:
Delayed Sequenced
Reboot
1. Waits its own Power Off Delay.
2. Turns off.
3. Waits the longest Reboot Duration time (in seconds) of
any outlet in the group.
4. Waits its own Power On Delay.
5. Turns on.
All pending commands are canceled for the outlet(s).
Cancel Pending
Commands
Note: The Outlet State appears in orange with an asterisk
(*), indicating that a command is pending for the
outlet(s).
MasterSwitch Power Distribution Unit User’s Guide
11
Menu Items
MasterSwitch
Configure Device
Settings
Item
Unit Name
Outlet
Configuration
Definition
The name of the MasterSwitch PDU.
Maximum: 23 characters.
Coldstart Delay
The time that the MasterSwitch PDU waits before applying
power to outlets after AC power is applied to the unit.
Reboot Duration
The longest reboot duration of any outlet in the group of
accessible outlets. You can change this value only by
modifying the Reboot Duration of individual accessible
outlets. Sequenced Reboot and Delayed Sequenced Reboot
use this value.
Item
Definition
Outlet Name
The name that identifies the outlet.
Maximum: 23 characters.
Power On Delay
The time that the outlet waits before turning on after the
command is issued. Delayed On, Sequenced Reboot, and
Delayed Sequenced Reboot use this value.
Power Off Delay
The time that the outlet waits before turning off after the
command is issued. Delayed Off, Delayed Reboot, and
Delayed Sequenced Reboot use this value.
Reboot Duration
The time that the outlet will remain off during a reboot.
Immediate Reboot and Delayed Reboot use this value.
URL Links
Defines HTTP links to relevant Web pages.
MasterSwitch Power Distribution Unit User’s Guide
12
Menu Items
Event Log
Displaying the
Event Log
To display the Event Log, select the Event Log menu in the Web
interface or press CTRL + L in the Control Console interface.
The Event Log displays the following information for the most recent 300
events for the MasterSwitch PDU.
Retrieving the
Event Log by using
FTP
Item
Description
Date
The date on which the event occurred (DD/MM/YYYY)
Time
The time at which the event occurred (HH:MM:SS)
Event
Description of the event.
To retrieve the Event Log using client-side FTP:
1. From an MS-DOS prompt, type ftp card-ip, where card-ip is the
IP address of your MasterSwitch PDU.
2. After you log into the unit's FTP server, type dir. The screen
displays information similar to the following:
ftp>dir
200 Command okay.
150 Opening data connection for /.
--wx-wx-wx 1 apc apc 262144 Jul 5 2000 aos253.bin
--wx-wx-wx 1 apc apc 458752 Jul 5 2000 msp202.bin
-r--r--r-- 1 apc apc 4096 Jul 5 2000 event.txt
226 Closing data connection.
ftp: 194 bytes received in 0.00Seconds
194000.00Kbytes/sec.
ftp>
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
13
Menu Items
Event Log continued
Retrieving the
Event Log by using
FTP, continued
3. Type get event.txt. The MasterSwitch PDU transmits the Event
Log, containing at least the last 300 events, to your specified drive.
The screen displays information similar to the following.
ftp>get event.txt
200 Command okay.
150 Opening data connection for event.txt
226 Closing data connection.
ftp: 3694 bytes received in 0.11Seconds
33.58Kbytes/sec.
ftp>
Using a
spreadsheet to
view the Event Log
To view the event.txt file after you obtain it, use a spreadsheet
application. The file is TAB-delimited for automatic formatting of
columns.
Note:
When you import the event.txt file into a spreadsheet, the
spreadsheet may display the year in the date fields as only two
digits instead of the four digits logged and displayed by the
MasterSwitch PDU. To display the year as four digits, select a
four-digit date format in the spreadsheet.
The event.txt file also includes the following information that is not
shown in the Web and Control Console Event Log screens:
•
•
•
•
Deleting the Event
Log in the FTP
interface
The version of the event.txt file format (first field).
The date and time at which the event.txt file was retrieved.
The Name, Contact, Location, and IP address for the unit’s
Management Card.
A unique Event Code for every type of event.
To delete the Event Log, type del event.txt. You are not prompted
to confirm the deletion. The screen displays information similar to the
following:
ftp>del event.txt
250 Requested file action okay, completed.
ftp>
A new event.txt file is created immediately in response to the Deleted
Log event.
MasterSwitch Power Distribution Unit User’s Guide
14
Menu Items
Network
TCP/IP
The TCP/IP section of the Network menu displays settings for the
MasterSwitch PDU and allows you to configure the following TCP/IP
settings.
Item
System IP
Subnet Mask
Default Gateway
BOOTP
TFTP/FTP
Description
The IP address of the MasterSwitch PDU
The network subnet mask
The local default gateway (router address)
Enables or disables BOOTP requests for TCP/IP settings at
startup.
For control of file transfers, the TFTP/FTP section allows access to the
following menu items on the TFTP/FTP menu for the TFTP and FTP
Client and the FTP Server.
Client or
Server
Menu Item
TFTP Client
Remote Server IP:
The network address of the TFTP server
used for downloads.
Remote Server IP:
The network address of the FTP server used
for downloads.
User Name:
The user name for access to the FTP server.
Password:
The password for access to the FTP server.
Access:
Enable or Disable FTP server access.
Port:
The TCP/IP port on which the FTP server for
the MasterSwitch PDU is located.
FTP Client
FTP Server
Definition
Default: port 21
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
15
Menu Items
Network continued
Telnet/Web
T.
Port
Menu Item
Definition
Access
Enables or Disables Telnet access.
Port
The TCP/IP port where the Telnet server for the
MasterSwitch PDU resides.
Telnet
Default: port 23
Access
Enables or Disables Web access.
Port
The TCP/IP port where the Web server for the
MasterSwitch PDU resides.
Web
Default: port 80
SNMP
The SNMP section of the Network menu displays the following SNMP
settings:
Item
SNMP Access
Access Control
Trap Receiver
Definition
Enables or disables SNMP access.
Controls access to each of the four SNMP channels.
Defines up to four network management stations (NMSs) to
which traps are sent.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
16
Menu Items
Network continued
SNMP, continued
Access control. The Access Control section of the SNMP menu
identifies the current settings for all four SNMP channels and provides
the configurable values for a selected channel.
Item
Community Name
Definition
The password that the NMS (identified by the NMS IP option)
must use for SNMP access to the MasterSwitch PDU. The
allowed access type is defined by the Access Type option.
Maximum: 15 characters.
Limits access to the NMS or NMSs specified. You specify the
value as a specific IP address for one NMS or as an IP address
filter for multiple IP addresses. For example:
NMS IP
• 159.215.12.1 allows only the NMS with the specific IP address
of 159.215.12.1 to have access.
• 159.215.12.255 allows access for any NMS on the 159.215.12
segment.
• 159.215.255.255 allows access for any NMS on the 159.215
segment.
• 159.255.255.255 allows access for any NMS on the 159
segment.
• 0.0.0.0 or 255.255.255.255 allows access for any NMS.
Defines what actions the NMS that is identified by the NMS IP
option can perform:
Access Type
• Write: The NMS can use GETs and SETs.
• Read: The NMS can use only GETs.
• Disabled: The NMS can use neither GETs nor SETs.
Trap Receiver. The Trap Receiver section of the SNMP menu identifies
the current settings for all four trap receivers and allows you to change
the values for a selected trap receiver.
Item
Definition
Community Name
The password that the MasterSwitch PDU uses when it
sends traps to the NMS identified by the Receiver NMS IP
option.
Maximum: 15 characters.
Receiver NMS IP
The IP address of the NMS that will receive traps sent by
the MasterSwitch PDU.
Note: To send no traps to any NMS, set 0.0.0.0 as the
Trap Receiver IP.
Trap Generation
Enables or Disables the ability of the MasterSwitch PDU
to send traps to the NMS identified by the Receiver NMS
IP option.
Authentication Traps
Enables or Disables the ability of the MasterSwitch PDU
to send authentication traps to the NMS identified by the
Receiver NMS IP option.
MasterSwitch Power Distribution Unit User’s Guide
17
Menu Items
System
User Manager
The User Manager section of the System menu displays the following
configurable properties of the Administrator and Device Manager
accounts.
Administrator Account
Item
Auto Logout
Definition
The amount of time the user can be inactive on the system
before being logged out automatically.
Default: 3 minutes.
One of the following settings:
Authentication
• Basic: Causes the Web Interface to use standard HTTP 1.1
login (base64-encoded passwords).
• MD5: Causes the Web Interface to use an MD5-based
authentication login. For MD5 authentication to function
properly, you must have cookies enabled in your browser.
Default: Basic
The user name.
User Name
Access: Administrator only
Maximum: 10 characters
Default: apc
The password for HTTP 1.1 authentication only
Password
Access: Administrator only
Maximum: 10 characters
Default: apc
Authentication
Phrase
Access: Administrator only
Minimum: 15 characters
Maximum: 32 characters
Default: admin user phrase
The password for MD5 only.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
18
Menu Items
System continued
User Manager,
continued
Device Manager Account
Item
Definition
The user name.
User Name
Maximum: 10 characters
Default: device
The password for HTTP 1.1 authentication only.
Password
Maximum: 10 characters
Default: apc
The password for MD5 only.
Authentication
Phrase
Minimum: 15 characters
Maximum:32 characters
Default: device user phrase
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
19
Menu Items
System continued
Outlet User
Management
You can create up to 16 independent Outlet User accounts for a
MasterSwitch PDU.
Current Outlet User List. The list shows the existing outlet user
accounts and the outlets to which they have access. To select an
existing account to edit or delete, click on the underlined user name, To
add a user, select Add New User.
Configure the Outlet User Account Settings. Following are the
configurable settings for Outlet User Manager.
.
Item
Definition
The outlet user name for both HTTP 1.1 and MD5
authentication.
User Name
Maximum: 10 characters
Note: If the User Name is in orange, the user account
has been disabled.
Password
The outlet user password for HTTP 1.1 authentication.
Maximum: 10 characters
The Outlet user authentication phrase for MD5.
Authentication Phrase
User Description
Minimum: 15 characters
Maximum: 32 characters.
A descriptive Identification of the outlet user.
Maximum: 30 characters
Enables, disables, or deletes the outlet user’s account.
Account Status
MasterSwitch Outlet
Access
Delete User
Note: A disabled account prevents the Outlet User of the
account from logging in. The User Name is in
orange if the account has been disabled.
Selects the specific outlets to which an outlet user will
have access.
To delete an account, change the Account status to delete
Outlet User, or click Delete User.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
20
Menu Items
System continued
Identification
Item
Date/Time
Definition
Name
The system name used to identify the device. Name will be used
for the sysName OID in the SNMP agent.
Contact
The contact for or owner of the device. Contact will be used for the
sysContact OID in the SNMP agent.
Location
The physical location of the device. Location will be used for the
sysLocation OID in the SNMP agent.
.
Item
Definition
Date
The date for the system in the following format: MM/DD/YY.
Time
The time for the system in the following format: HH:MM:SS (24-hour
time).
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
21
Menu Items
System continued
File Transfer
The File Transfer section of the System menu provides access for
managing file transfers.
Item
Description
Remote TFTP Server IP
The IP address of the remote TFTP server
defined in the Network menu’s TFTP/FTP
settings.
TFTP: Remote Server IP
Remote FTP Server IP
The IP address of the remote FTP server
defined in the Network menu’s TFTP/FTP
settings.
FTP: Remote Server IP
Remote FTP Server User Name
The user name for the FTP server defined in
the Network menu’s TFTP/FTP settings.
FTP Client: User Name
Remote FTP Server Password
The password for the FTP server defined in
the Network menu’s TFTP/FTP settings.
FTP Client: Password
Filename
The name of the file to be downloaded.
Result of Last File Transfer
Displays the results of the last file transfer.
Initiate File Transfer Via
Lets you choose whether the file will be
transferred by TFTP or FTP.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
22
Menu Items
System continued
Tools
Item
Links
Definition
No Action
Causes no action.
Reboot Card
Restarts the operation of the Management Card, but
does not affect the state of the MasterSwitch outlets.
Reset Card to Defaults
Restores all configuration settings, including TCP/IP
settings and user accounts, to their defaults and
enables BOOTP.
Reset Card to Defaults
Except TCP/IP
Restores all configuration settings to the default except
TCP/IP settings.
The link names that you configure appear on the navigation menu at the
left in the Web interface. (The APC links are pre-defined but can be
changed.)
.
Link Type
Item
Definition
Name
A link name that will appear on the menu bar. Up
to 3 are allowed.
URL
The HTTP link in URL form for the link name
specified as Name:
http://mysite.com/mypage.com
Name
View the names of the APC links.
URL
Define the URL of each APC link.
User Links
APC Links
Note:
Only the Web interface of the MasterSwitch PDU displays
hyperlinks and allows you to define them.
MasterSwitch Power Distribution Unit User’s Guide
23
Menu Items
Help
Contents
The Contents screen provides an overview of many parameters
reported and configured through the Web and Control Console
interfaces.
Accessing and
Navigating the
Online Help
To access the online help, do one of the following:
• In the Web interface, select Help at the lower left in the navigation frame.
• In the Control Console, type ? to access the Help menu.
When using any menu, you can access the internal help pages by
clicking ? at the end of the black title bar
APC Interactive
Assistant
APC Interactive Assistant brings APC Customer Service to the Web.
When you select APC Interactive Assistant, the MasterSwitch PDU
transmits information to the APC Interactive Assistant server. The server
then provides customized up-to-date product information (such as
whether a later version of firmware is available) and provides access to
extensive context-sensitive help.
About Card
About Card provides the following information about the MasterSwitch
PDU:
•
•
•
The serial number
The hardware revision
The date and time at which the application version and APC OS
information was loaded.
MasterSwitch Power Distribution Unit User’s Guide
24
MasterSwitch Power Distribution Unit
Configuring and Using E-mail Notification
Configuring E-mail Recipients
Menu options
To identify up to four e-mail recipients, use one of the following:
•
•
The Recipients option of the Web interface’s Events menu
The E-mail option of the Control Console’s Network Menu
Settings
Setting
To
Address
Description
Defines the user and domain names of the recipient.
To use e-mail for paging, use the e-mail address for the recipient’s
pager gateway account (for example, [email protected]). The
pager gateway generates the page.
Note: The recipient’s pager must be able to use text-based
messaging.
Configuring the
local SMTP server
Send via
Lets you choose one of the following methods for routing e-mail:
• Send e-mail through the Management Card’s SMTP server.
Selecting Local SMTP Server, which is the recommended option,
ensures that the e-mail is sent before the unit’s 20-second time-out,
and, if necessary, is retried several times.
• Send e-mail directly to the recipient’s remote SMTP server. If you
select the Recipient’s SMTP Server option, and the remote SMTP
server is busy, the time-out may prevent some e-mail from being
sent, With this option, the management card tries to send the e-mail
only once.
E-mail
Generation
Enables (by default) or disables sending e-mail to the defined
recipient.
When you select the Local SMTP Server option for the Send via
setting, you must do one of the following:
•
•
Testing E-mail
Make sure that forwarding is enabled at that server so that the
server can route e-mail to external SMTP servers.
Note: Always see your SMTP-server administrator before
changing the configuration of your SMTP server.
Set up a special e-mail account for the Management Card.
This account then forwards the E-mail to an external e-mail
account.
In the Web interface, use the E-mail Test option to send a test e-mail
message to a configured recipient.
MasterSwitch Power Distribution Unit User’s Guide
25
Configuring and Using E-mail Notification
Configuring SMTP and DNS Settings
Requirements for
using SMTP
To use the Simple Mail Transfer Protocol (SMTP) to send e-mail when
an event occurs, you must define the following settings:
•
•
•
The IP address of the Domain Name Service (DNS) server.
The DNS name of the SMTP server and the From Address settings for SMTP.
The e-mail addresses for a maximum of four recipients.
Note: To page an e-mail recipient who uses a text-based
pager gateway, see the description of the To Address
setting in Settings on page 25.
DNS server
To enable the Management Card to send e-mail messages, you must
use the TCP/IP & DNS option (Web interface) or DNS option (Control
Console) in the Network menu to identify the Domain Name Service
(DNS) server by its IP address.
If the unit does not receive a response from the DNS server within five
seconds, e-mail cannot be sent. Therefore, use a DNS server on the
same segment as the unit or on a nearby segment (but not across a
WAN).
After you define the DNS server’s IP address, verify that DNS is working
correctly by entering the DNS name of a computer on your network to
obtain the IP address for that DNS name.
SMTP settings
The E-mail option in the Network menu accesses the following SMTP
settings:
Setting
SMTP Server
Description
The DNS name of the SMTP server.
The contents of the From field in the e-mail messages sent by
the Management Card.
From Address
Note: See the documentation for your SMTP server to
determine whether you must use a valid user account
on the server for this setting.
MasterSwitch Power Distribution Unit User’s Guide
26
MasterSwitch Power Distribution Unit
Event-Related Menus and Options
Event Log
Logged events
The Management Card’s event log records normal and abnormal
Management Card (system) events and MasterSwitch events. Any
conditions that cause an SNMP trap, except for SNMP authentication
failures, are logged as events. For a list of all events, see Management
Card and MasterSwitch Events on page 36.
To disable the logging of events based on their assigned severity level,
use the Actions option in the Web interface’s Events menu, as
described on page 29.
Accessing the log
To view or clear the Management Card’s event log, use the Web
interface, control console, or FTP.
Web interface. To display the last 300 (or fewer) events recorded in the
event log, in reverse chronological order, use the Log option in the
Events menu.
To clear all events from the log, use the Delete Log button.
Control Console. Use the control console from a local computer (by
direct serial-cable connection) or over the network (using Telnet) to do
the following:
•
•
•
To display the event log, in reverse chronological order, press
CTRL+L.
To scroll through the last 300 (or fewer) recorded events, use
the space bar.
To clear all events from the log, type d and press ENTER while
viewing the log.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
27
Event-Related Menus and Options
Event Log continued
Accessing the log,
continued
FTP. The event.txt file is a text version of the Management Card’s event
log.
•
•
•
It is tab-delimited so that it can be imported into any spreadsheet application.
It reports as many as 5000 events that occurred since the log
was last deleted.
It includes information that is not displayed in the Management
Card’s event log as displayed by the Web interface and control
console.
– The version of the event.txt file format (first field).
– The Date and Time the event.txt file was retrieved.
Note: You may need to select a four-digit date format in
your spreadsheet application to display all four digits
of the year.
– The Name, Contact, Location, and IP address of the Management Card.
– The unique Event Code for every type of event.
To use FTP to retrieve the event.txt file, do the following:
1. At a command prompt, type ftp and the IP address of the
Management Card, and press ENTER.
ftp 159.215.12.114
2. Log on.
Note: Case-sensitive User Name and Password settings (apc
by default for both) protect FTP access. On the Network
menu, use the FTP option in the control console or the
TFTP & FTP option in the Web interface to change these
settings.
3. Use the get command to transmit the text-version of the
Management Card’s event log to your local drive.
ftp>get event.txt
To clear all events from the log, use the del command. A new event.txt
file is created immediately to record the Deleted Log event.
ftp>del event.txt
250 Requested file action okay, completed.
ftp>
To exit from FTP, type quit.
MasterSwitch Power Distribution Unit User’s Guide
28
Event-Related Menus and Options
Actions Option (Web Interface only)
Enabling and
disabling event
actions
Use the Actions option of the Events menu to enable or disable the
following for events that have a specified severity level:
•
•
•
Events Log
SNMP Traps
Email
Some Management Card (system) events do not have a severity level,
and you cannot disable actions for those events.
Severity levels of
events
All MasterSwitch events and some Management Card events have a
default severity level of Severe, Warning, or Informational. See Severity
levels defined on page 36.
To use an evntlist.htm page to change the default severity level of an
event, see How to Configure Individual Events on page 33.
Event Log action
Disable this action to prevent the logging of all events that have a
severity level. By default, all events are logged.
SNMP Traps action
By default, the SNMP Traps action is enabled for all MasterSwitch
events and for Management Card events that have a severity level
(informational, warning, or severe).
To use SNMP traps for event notifications, you must first identify the trap
receivers (up to four) by their specific IP addresses. See Trap receivers
on page 30.
Email action
By default, the Email action is enabled for severe events only. To use
e-mail for event notification, you must first define the e-mail recipients.
See page 31.
Related topics
See Event Log on page 27.
See Management card events on page 37 and MasterSwitch events on
page 38 for a description and the default severity level (if any) for each
event.
MasterSwitch Power Distribution Unit User’s Guide
29
Event-Related Menus and Options
Recipients Option
Trap receivers
You can define up to four NMSs to be used as trap receivers when an
event occurs that has SNMP traps enabled.
In the Web interface, use the Trap Receiver settings, available through
the Recipients option of the Events menu.
In the control console, use the SNMP option of the Network menu.
Item
Definition
Community Name
The password (15 characters or less) used when traps are
sent to the NMS identified by the Receiver NMS IP setting.
Receiver NMS IP
The IP address of the NMS to which traps are sent. If this
setting is 0.0.0.0 (the default), no traps are sent to any NMS.
Trap Generation
Enables (by default) or disables the sending of any traps to
the NMS identified by the Receiver NMS IP setting.
Authentication
Traps
Enables or disables the sending of authentication traps to the
NMS identified by the Receiver NMS IP setting.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
30
Event-Related Menus and Options
Recipients Option continued
Email Recipients
To identify up to four e-mail recipients to be notified of events, use one
of the following:
•
•
The Recipients option of the Web interface’s Events menu
The Email option of the control console’s Network Menu
Setting
To Address
Description
Defines the user and domain names of the recipient.
To use e-mail for paging, use the e-mail address for the
recipient’s pager gateway account (for example,
[email protected]). The pager gateway pages the
recipient.
Note: The recipient’s pager must be able to use text-based
messaging.
Send via
Selects one of the following methods for routing e-mail:
• Through the Management Card’s SMTP server (the
recommended option, Local SMTP Server). This option
ensures that the e-mail is sent before the Management Card’s
20-second timeout, and, if necessary, is retried several times.
• Directly to the recipient’s SMTP server (the Recipient’s SMTP
Server option). On a busy remote SMTP server, the timeout
may prevent some e-mail from being sent, and with this
option, the Management Card tries to send the e-mail only
once.
When the recipient uses the Management Card’s SMTP server,
this setting has no effect.
Email Generation
Enables (by default) or disables sending e-mail to the defined
recipient.
When you select the Local SNMP Server option for the Send via setting,
you must do one of the following:
•
•
Make sure that forwarding is enabled at that server so that the
server can route e-mail to external SMTP servers.
Note: Always see your SMTP server’s administrator before
changing the configuration of your SMTP server.
Set up a special e-mail account for the Management Card. This
account then forwards the e-mail to an external account.
In the Web interface, use the Email Test option to send a test message
to a configured recipient.
MasterSwitch Power Distribution Unit User’s Guide
31
Event-Related Menus and Options
Email Option
Requirements for
using SMTP
To use the Simple Mail Transfer Protocol (SMTP) to send e-mail when
an event occurs, you must define the following settings:
•
•
•
The IP address of the domain name service (DNS) server.
The DNS name of the SMTP server and the From Address settings for SMTP.
The e-mail addresses for a maximum of four recipients.
Note: To page an e-mail recipient who uses a text-based
pager gateway, see the description of the To Address
setting in Email Recipients on page 31.
DNS server
To enable the Management Card to send e-mail messages, you must
use the TCP/IP & DNS option (Web interface) or DNS option (control
console) in the Network menu to identify the domain name service
(DNS) server by its IP address.
If the Management Card does not receive a response from the DNS
server within five seconds, e-mail cannot be sent. Therefore, use a DNS
server on the same segment as the Management Card or on a nearby
segment (but not across a WAN).
After you define the DNS server’s IP address, verify that DNS is working
correctly by entering the DNS name of a computer on your network to
obtain the IP address for that DNS name.
SMTP settings
The Email option in the Network menu accesses the following SMTP
settings:
Setting
SMTP Server
Description
The DNS name of the SMTP server.
The contents of the From field in the e-mail messages sent by
the Management Card.
From Address
Note: See the documentation for your SMTP server to
determine whether you must you use a valid user
account on the server for this setting.
MasterSwitch Power Distribution Unit User’s Guide
32
Event-Related Menus and Options
How to Configure Individual Events
Options to
configure
individual events
You can configure individual events as follows:
•
•
Use the evntlist.htm page. See Event list access on this page.
Use the I2C Configuration Utility on the MasterSwitch CD. You
edit a text file (.ini file,) convert that file to a binary configuration
file (.cfg file), and use the Management Card Wizard to send the
.cfg file to multiple Management Cards over the network. See
the Management Card Addendum on the MasterSwitch CD.
To configure the actions for events based on their default severity levels
instead of individually, see Actions Option (Web Interface only) on page
29.
Event list access
To access the event list, add /evntlist.htm to the Management Card’s
URL address value (IP address or DNS name). You cannot access the
event list directly from the Web interface menus.
•
For an IP address of 159.215.12.114, and the default TCP port of
80, the URL is:
http://159.215.12.114/evntlist.htm
•
For an IP address of 159.215.12.114, and a TCP port other than
80 (in this example, 5000), the URL is:
http://159.215.12.114:5000/evntlist.htm
•
For a DNS name of writers, the URL is:
http://writers/evntlist.htm
Event list format
The evntlist.htm page defines the following for each event:
• Code: The event’s unique event code.
• Description: The text used for the event.
• Severity: The event’s default severity level.
• Configuration: The hexadecimal code that defines the actions to
occur for the event and provides a link to the event mask that
you use to configure the event. See Event mask settings on
page 34.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
33
Event-Related Menus and Options
How to Configure Individual Events continued
Event mask
settings
From the evntlist.htm page, to reconfigure actions for an event:
1. Click the link (the current hexadecimal code) for the event.
2. Enter a new hexadecimal code as an event mask to reconfigure
the bits that control the actions for the event
3. Click Apply.
The bits are numbered 0 to 23, from left to right.
Note:
Bit 5 and bits 14 through 23 are unused. Make sure these bits
are always set to 0.
Bits 0 to 3 represent the event’s severity:
Settings for Bits 0 to 3
Severity
0000
No severity
0001
Informational
0010
Warning
0011
Severe
Bit 4 and bits 6 to 9 enable (1) or disable (0) event logging. and trap
receivers for the event:
Bit number
Action enabled or disabled for the event
4
Logging the event.
6
Sending traps to Trap Receiver 1
7
Sending traps to Trap Receiver 2
8
Sending traps to Trap Receiver 3
9
Sending traps to Trap Receiver 4
Bits 10 to 13 enable (1) or disable (0) e-mail recipients for the event:
Bit number
Action enabled or disabled for the event
10
Sending e-mail to recipient 1
11
Sending e-mail to recipient 2
12
Sending e-mail to recipient 3
13
Sending e-mail to recipient 4
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
34
Event-Related Menus and Options
How to Configure Individual Events continued
Event mask
example
You enter the hexadecimal code 3B0800 as an event mask.
The event mask configures the following bit settings:
0011 1011 0000 1000 0000 0000
The event is configured as follows:
•
•
•
•
The severity level is severe.
The event will be logged.
Traps generated by the event will be sent to trap receivers 1
and 2.
When the event occurs, e-mail will be sent to recipient 3 only.
MasterSwitch Power Distribution Unit User’s Guide
35
Event-Related Menus and Options
Management Card and MasterSwitch Events
Event generation
The Management Card and MasterSwitch both generate events, which
are logged in the event log.
Any event of either type generates a unique code, which you can use in
applications to identify the event.
To use SNMP traps for event notifications, you must first identify the trap
receivers (up to four) by their specific IP addresses. See Trap receivers
on page 30.
Severity levels
defined
Severity
Definition
Severe
Requires immediate action. Severe events can cause incorrect
operation of the DC Power Plant or its supported equipment or can
cause loss of power protection during a power failure.
Warning
Needs action if the condition worsens, but does not require
immediate attention.
Informational
Requires no action.
Note:
All MasterSwitch events and some Management Card events
have a severity level.
For information about how severity levels define the actions associated
with events, see Actions Option (Web Interface only) on page 29.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
36
Event-Related Menus and Options
Management Card and MasterSwitch Events continued
Management card
events
Code
Severity
Description
0x0001
Severe
System: Coldstart. (The Management Card was turned on.)
0x0002
Severe
System: Warmstart. (The Management Card was reset after
it was already turned on.)
0x0003
Warning
System: SNMP configuration change.
0x0004
Informational
System: An unauthorized user attempted to access the
SNMP interface.
0x0005
Warning
System: An unauthorized user attempted to access the
control console interface.
0x0006
Warning
System: An unauthorized user attempted to access the Web
interface.
0x0008
Warning
System: Password changed.
0x000C No severity
System: File transfer started. (FTP)
0x000D No severity
System: File transfer started. (TFTP)
0x000F
No severity
System: File transfer failed.
0x0014
No severity
System: Control console user logged on.
0x0015
No severity
System: Web user logged on.
0x0016
No severity
System: FTP user logged on.
0x0018
No severity
System: Reset to Defaults.
0x0019
No severity
System: Initializing data.
Note:
You cannot configure actions for Management Card events that
have no severity level.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
37
Event-Related Menus and Options
Management Card and MasterSwitch Events continued
MasterSwitch
events
Code
Severity
Description
0x0501
Warning
An outlet has rebooted. If the outlet number is 0, then all
outlets have rebooted.
0x0509
Warning
An outlet has turned on. If the outlet number is 0, then all
outlets have turned on.
0x050B Warning
An outlet has turned off. If the outlet number is 0, then all
outlets have turned off.
0x0510
Warning
An outlet has changed configuration. If the outlet number is
0, then the Master outlet has changed.
0x0901
Informational
Add user.
0x0902
Informational
Delete user.
0x0903
Informational
Edit user.
MasterSwitch Power Distribution Unit User’s Guide
38
MasterSwitch Power Distribution Unit
Security
Security Features
Planning and
implementing
security features
As a network device that passes information across the network, the
MasterSwitch PDU is subject to the same exposure as other devices on
the network.
Use the information in this section to plan and implement the security
features appropriate for your environment.
Port assignments
If a Telnet, FTP, or Web server uses a non-standard port, a user must
specify the port when using the client interface, such as a Web browser.
The non-standard port address becomes an extra “password,” hiding
the server to provide an additional level of security. The TCP ports for
which the Telnet, FTP, and Web servers listen are initially set at the
standard “well known ports” for the protocols.To hide the interfaces, use
any port numbers from 5000 to 65535.
User names,
passwords,
community names
All user names, passwords, and community names for SNMP are
transferred over the network as plain text. A user who is capable of
monitoring the network traffic can determine the user names and
passwords required to log in to the Administrator, Device Manager, and
Outlet User accounts of the Control Console or Web interface of a
MasterSwitch PDU. This security limitation of the protocols affects any
device using Telnet, a Web server, or an SNMP version 1 agent.
MasterSwitch Power Distribution Unit User’s Guide
39
Security
Authentication
Authentication
versus encryption
The MasterSwitch PDU controls access by providing basic
authentication through user names, passwords, and IP addresses, but
provides no type of encryption. These basic security features are
sufficient for most environments, in which sensitive data is not being
transferred. To ensure that data and communication between the
MasterSwitch PDU and the client interfaces, such as Telnet and the
Web browser, cannot be captured, you can provide a greater level of
security by enabling MD5 authentication (described below) for the Web
interface.
MD5
authentication
(Web interface)
The Web interface option for MD5 authentication enables a higher level
of access security than the basic HTTP authentication scheme. The
MD5 scheme is similar to CHAP and PAP remote access protocols.
Enabling MD5 implements the following security features:
•
•
•
The Web server requests a user name and a password phrase
(distinct from the password). The user name and password
phrase are not transmitted over the network, as they are in
basic authentication. Instead, a Java login applet combines the
user name, password phrase, and a unique session challenge
number to calculate an MD5 hash number. Only the hash number is returned to the server to verify that the user has the correct login information; MD5 authentication does not reveal the
login information.
In addition to the login authentication, each form post for configuration or control operations is authenticated with a unique challenge and hash response.
After the authentication login, subsequent page access is
restricted by IP addresses and a hidden session cookie. (You
must have cookies enabled in your browser.) Pages are transmitted in their plain-text form, with no encryption.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
40
Security
Authentication continued
MD5
authentication
(Web interface),
continued
If you use MD5 authentication, which is available only for the Web
interface, disable the less secure interfaces, including Telnet, FTP, and
SNMP. For SNMP, you can disable write-only access so that read
access and trap facilities are still available.
Although MD5 authentication provides a much higher level of security
than the plain-text access methods, complete protection from security
breaches is almost impossible to achieve. Well-configured firewalls are
an essential element in an overall security scheme. For additional
information on MD5 authentication, see RFC document #1321 at the
Web site of the Internet Engineering Task Force. For CHAP, see RFC
document #1994.
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
41
Security
Authentication continued
Summary of access
methods
Interface
Serial Control
Console
Security Access
Access is by user name and
password.
Notes
Always enabled.
These methods are available:
Telnet Control
Console
• User name and password
• Selectable server port
• Server Enable/Disable
These methods are available:
SNMP
•
•
•
•
Community Name
NMS IP filters
Agent Enable/Disable
Four access communities with
read/write/disable capability
The user name and password
are transmitted as plain text.
NMS IP filters allow access
from either one IP address or
from multiple IP addresses.
You specify multiple NMSs not
by their literal IP addresses
but in the format of an NMS IP
filter. See Access control
on page 17 for more
information.
These methods are available:
FTP Server
• User name and password
• Selectable server port
• Server Enable/Disable
These methods are available:
Web Server
•
•
•
•
User name and password
Selectable server port
Server Enable/Disable
MD5 Authentication option
MasterSwitch Power Distribution Unit User’s Guide
Only the Administrator
account has access.
In basic HTTP authentication
mode, the user name and
password are transmitted
base-64 encoded (with no
encryption). MD5
authentication mode uses a
user name and password
phrase.
42
MasterSwitch Power Distribution Unit
Product Information
Warranty Information
Limited warranty
American Power Conversion (APC) warrants the MasterSwitch PDU to
be free from defects in materials and workmanship for a period of two
years from the date of purchase. Its obligation under this warranty is
limited to repairing or replacing, at its own sole option, any such
defective products. This warranty does not apply to equipment that has
been damaged by accident, negligence, or misapplication or has been
altered or modified in any way. This warranty applies only to the original
purchaser.
Obtaining service
To obtain service under warranty, you must obtain a Returned Material
Authorization (RMA) number from APC or a designated APC service
center. Products must be returned to APC or to an APC service center
with transportation charges prepaid and must be accompanied by a
brief description of the problem and proof of date and place of purchase.
See Contacting Customer Support on page 44 for more information,
including packaging, shipping, and labeling requirements for returned
products.
Warranty
exclusions
Except as provided herein, American Power Conversion makes no
warranties, express or implied, including warranties of merchantability
and fitness for a particular purpose. Some jurisdictions do not permit
limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to the purchaser.
Except as provided above, in no event will APC be liable for direct,
indirect, special, incidental, or consequential damages arising out of the
use of this product, even if advised of the possibility of such damage.
Specifically, APC is not liable for any costs, such as lost profits or
revenue, loss of equipment, loss of use of equipment, loss of software,
loss of data, costs of substitutes, claims by third parties, or otherwise.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
MasterSwitch Power Distribution Unit User’s Guide
43
Product Information
Obtaining Customer Support
Contacting
Customer Support
To obtain customer support for problems with the MasterSwitch PDU:
1. Contact Customer Support at a phone number or address listed
under APC Worldwide Customer Support on page 53, and be
ready to provide the serial number and date of purchase of the
MasterSwitch PDU.
2. Be prepared to provide a description of the problem so that the
technician can attempt to solve the problem over the phone.
3. If phone consultation cannot solve the problem, the technician
will give you a Return Material Authorization (RMA) number. If
the MasterSwitch PDU is under warranty, repair or replacement
is free of charge. If the warranty has expired, there will be a
charge for repair or replacement.
4. If you are asked to return the MasterSwitch PDU, pack the unit
carefully. Damage sustained in transit is not covered by the
warranty.
– Enclose a letter in the package with your name, address,
RMA number, a copy of the sales receipt, your daytime
phone number, and a check as payment (if applicable).
– Mark the RMA number clearly on the outside of the shipping
carton. The factory will not accept any materials without this
marking.
5. Return the MasterSwitch PDU by insured, prepaid carrier to the
address provided by the technician.
MasterSwitch Power Distribution Unit User’s Guide
44
Product Information
Life-Support Policy
General policy
American Power Conversion (APC) does not recommend the use of any
of its products in the following situations:
•
•
In life-support applications where failure or malfunction of the
APC product can be reasonably expected to cause failure of the
life-support device or to affect significantly its safety or
effectiveness.
In direct patient care.
APC will not knowingly sell its products for use in such applications
unless it receives in writing assurances satisfactory to APC that (a) the
risks of injury or damage have been minimized, (b) the customer
assumes all such risks, and (c) the liability of American Power
Conversion is adequately protected under the circumstances.
Examples of lifesupport devices
The term life-support device includes but is not limited to neonatal
oxygen analyzers, nerve stimulators (whether used for anesthesia, pain
relief, or other purposes), autotransfusion devices, blood pumps,
defibrillators, arrhythmia detectors and alarms, pacemakers,
hemodialysis systems, peritoneal dialysis systems, neonatal ventilator
incubators, ventilators (for adults or infants), anesthesia ventilators,
infusion pumps, and any other devices designated as “critical” by the
U.S. FDA.
Hospital-grade wiring devices and leakage current protection may be
ordered as options on many APC UPS systems. APC does not claim that
units with these modifications are certified or listed as hospital-grade by
APC or any other organization. Therefore these units do not meet the
requirements for use in direct patient care.
MasterSwitch Power Distribution Unit User’s Guide
45
Product Information
Specifications
Product
specifications for
AP9211
Type of
Specification
Electrical
Physical
Environmental
Approvals
Item
Input:
Nominal input voltage
Acceptable input voltage
Nominal input frequency
Overcurrent protection
Input connector
Specification
100–120 VAC
90– 140 VAC
50/60 Hz
15-A circuit breaker
15 ft (4.5 m) attached NEMA
5-15 line cord
Output:
Output connectors
Eight NEMA 5-15 outlets
Maximum total current draw:
12 A
Size (H × W × D)
1.75 × 17.0 × 6.5 in
(4.4× 43.2 × 16.5 cm)
Weight:
6.0 lb (2.7 kg)
Shipping weight:
7.5 lb (3.4 kg)
Elevation (above MSL):
Operating
Storage
0 to 10,000 ft (0 to 3000 m)
0 to 50,000 ft (0 to 15 000 m)
Temperature:
Operating
Storage
32 to 104°F (0 to 40°C)
32 to 113°F (0 to 45°C)
Operating Humidity:
0 to 95%, non-condensing
EMC verification:
FCC Class A; DOC Class A;
VCCI
Safety Agency:
CSA; UL
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
46
Product Information
Specifications continued
Product
specifications for
AP9212
Type of
Specification
Electrical
Physical
Environmental
Approvals
Item
Input:
Nominal input voltage
Acceptable input voltage
Nominal input frequency
Overcurrent protection
Input connector
Specification
100-230 VAC
90-250 VAC
50/60 Hz
12-A circuit breaker
IEC-320 C14 inlet and IEC-320
C13-to-C14 power
extender cord (2m)
Output:
Output connectors
Eight IEC-320 C13 outlets
Maximum total current draw:
10 A
Size (H × W × D)
1.75 × 17.0 × 6.5 in
(4.4× 43.2 × 16.5 cm)
Weight:
4.5 lb (2.0 kg)
Shipping weight:
6.0 lb (2.7 kg)
Elevation (above MSL):
Operating
Storage
0 to 10,000 ft (0 to 3000 m)
0 to 50,000 ft (0 to 15 000 m)
Temperature:
Operating
Storage
32 to 104°F (0 to 40°C)
32 to 113°F (0 to 45°C)
Operating Humidity:
0 to 95%, non-condensing
EMC verification:
CE with CISPR 22 and 24
Safety Agency:
VDE; IEC 60950
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
47
Product Information
Specifications continued
Product
specifications for
AP9217
Type of
Specification
Electrical
Item
Input:
Nominal input voltage
Acceptable input voltage
Nominal input frequency
Overcurrent protection
Input connector
Specification
100–120 VAC
90– 140 VAC
50/60 Hz
20-A circuit breaker
12 ft (3.7 m) attached, NEMA
L5-20, twist lock cord
Physical
Environmental
Approvals
Output:
Output connectors
Eight NEMA 5-15 outlets
Maximum total current draw:
16A
Size (H × W × D)
1.75 × 17.0 × 6.5 in
(4.4× 43.2 × 16.5 cm)
Weight:
6.6 lb (3.0 kg)
Shipping weight:
9.0 lb (4.1 kg)
Elevation (above MSL):
Operating
Storage
0 to 10,000 ft (0 to 3000 m)
0 to 50,000 ft (0 to 15 000 m)
Temperature:
Operating
Storage
32 to 104°F (0 to 40°C)
32 to 113°F (0 to 45°C)
Operating Humidity:
0 to 95%, non-condensing
EMC verification:
FCC Class A; DOC Class A;
VCCI
Safety Agency:
UL
Continued on next page
MasterSwitch Power Distribution Unit User’s Guide
48
Product Information
Specifications continued
Product
specifications for
AP9218
Type of
Specification
Electrical
Physical
Environmental
Approvals
Item
Input:
Nominal input voltage
Acceptable input voltage
Nominal input frequency
Overcurrent protection
Input connector
Specification
100-230 VAC
90-250 VAC
50/60 Hz
20-A circuit breaker
IEC-320 C20 inlet and IEC-320
8.2 ft (2.5 m), detached,
IEC C20-H05W-F361,
50-C-19 cord
Output:
Output connectors
Eight IEC 320-C13 outlets
Maximum total current draw:
16 A
Size (H × W × D)
1.75 × 17.0 × 6.5 in
(4.4× 43.2 × 16.5 cm)
Weight:
6.6 lb (3.0 kg)
Shipping weight:
9.0 lb (4.1 kg)
Elevation (above MSL):
Operating
Storage
0 to 10,000 ft (0 to 3000 m)
0 to 50,000 ft (0 to 15 000 m)
Temperature:
Operating
Storage
32 to 104°F (0 to 40°C)
5 to 149°F (-15 to 65°C)
Operating Humidity:
0 to 95%, non-condensing
EMC verification:
CE with CISPR 22 and
CISPR24
FCC Part 15 Class A, AS/NZS
3548 and VCCI
Safety Agency:
MasterSwitch Power Distribution Unit User’s Guide
VDE; IEC 60950, UL
49
MasterSwitch Power Distribution Unit
Index
A
About Card, 24
Access
limiting NMS access by IP
address, 17, 42
Account types
access to menus for each type, 9
Administrator, 18
Device Manager, 19
Outlet User, 20
menu, 21
DC Power Plant
events listed and described, 38
Delete Log button, 27
Deleting the Event Log, 14
Description column, in event
list, 33
Device Manager account, 19
Disabling
e-mail for an event, 34
e-mail to a recipient, 31
email to a recipient, 25
sending any traps to an NMS, 30
sending authentication traps to an
NMS, 30
traps for an event, 34
Actions option, Events menu, 29
Administrator account, 18
Approvals
AP9211, 46
AP9212, 47– 48
Authentication, 40
Authentication Traps, Trap
Receiver setting, 30
Auto-configuration, 4
DNS
option on Network menu, Control
Console, 26
DNS (Domain Name Service)
C
option on Network menu, control
console, 32
Code column, in event list, 33
Codes, event configuration, 34
Community Name
as Trap Receiver setting, 30
Configuration
auto-configuration, 4
customizing, 4
FTP, 15
TCP/IP settings, 4
Telnet port, 16
TFTP, 15
using menu options, 10
Web port, 16
Configuration column, in event
list, 33
Configure Device Settings, 12
Configuring
event codes, 34
multiple management cards, 33
Contents screen, 24
Control Console interface, 6
Customer Support,
contacting, 53
Customizing configuration, 4
D
E
Email Recipients settings, 31
Email Generation, 25
Send via, 25
To Address, 25
Enabling
e-mail for an event, 34
e-mail forwarding to external
SMTP servers, 31
email forwarding to external
SMTP servers, 25
e-mail to a recipient, 31
email to a recipient, 25
sending any traps to an NMS, 30
sending authentication traps to an
NMS, 30
traps for an event, 34
Encryption not supported, 40
Event Log
contents, 13– 14
deleting, 14
displaying, 13
menu, 13
retrieving wth FTP, 13
viewing as a spreadsheet, 14
Event log for management card
E-mail
configuring, 32
disabling for an event, 34
Email option on Events menu, 31
Email Test option, 31
enabled by default for severe
events, 29
enabling and disabling, 31
enabling for an event, 34
reason to use local DNS
server, 32
setting up an account for the
management card, 31
using for paging, 31
Email
configuring, 26
Email Test option, 25
enabling and disabling, 25
option on Events menu, 25
reason to use local DNS
server, 26
setting up an account for the
Management Card, 25
using for paging, 25
Email Generation
Email Recipients setting, 31
Date/Time section, System
MasterSwitch Power Distribution Unit User’s Guide
deleting the log
del command (FTP), 28
Delete button, 27
typing d in control
console, 27
displaying the log
CTRL+L in control
console, 27
Log option, 27
Event mask codes for event
configuration, 34
event.txt file
contents, 28
importing into spreadsheet, 28
Events listed and described
DC Power Plant events, 38
management card events, 37
system events, 37
Events menu options
Actions, 29
Email, 29
Log, 27
Recipients, 25, 31
SNMP traps, 29
evntlist.htm
format and column contents, 33
purpose, 33
50
Index
F
Menus
File Transfer, 22
From Address setting, for email, 32
From Address setting, for
email, 26
Front panel, 1
FTP
to retrieve text version of event
log, 28
Event Log, 13
Help, 24
MasterSwitch, 12
Network, 15
Outlets, 11
System, 18
N
Network menu, 15
Network menu options
DNS (Control Console), 26
DNS (control console), 32
Email (Control Console), 25
Email (control console), 31
TCP/IP & DNS (Web
interface), 26, 32
H
Help
Help menu, 24
Interactive Assistant, 24
I
O
I2C utility, to configure multiple
management cards, 33
Identification section, System
menu, 21
Informational severity level, 36
Interactive Assistant, 24
Interfaces, management, 5
IP addresses
Online help, 24
Outlet Configuration, 12
Outlet Control Actions, 11
Outlet User accounts, 20
Outlet User Management, 20
Outlets menu, 11
of DNS server for e-mail, 32
of DNS server for email, 26
of trap receivers, 30
L
LEDs, 2
Life-support policy, 45
Links section, System menu, 23
Local SMTP Server option, 25,
31
Log option, Events menu, 27
Logging an event, configuration
code for, 34
M
Management card
events listed and described, 37
using the Wizard, 33
Management interfaces
Control Console, 6
Web, 5
Managing MasterSwitch, 5
MasterSwitch menu, 12
MD5 authentication, 40
Menu items, 10
P
Paging by using Email, 25
Paging by using e-mail, 31
Panel
front, 1
rear, 3
Password-protected accounts, 9
Passwords
for NMS that is a trap
receiver, 30
Port assignments, 39
Problems, persistent, 44
Product description, 1
Product information, 43
R
Rear panel, 3
Receiver NMS IP, Trap Receiver
setting, 30
Recipient’s SMTP Server
option, 25, 31
Recipients option, Events
menu, 25, 31
RMA (return material
authorization) number, 43
MasterSwitch Power Distribution Unit User’s Guide
S
Security, 39
authentication, 40
features, 39
Send via, Email Recipients
setting, 31
Send via, Email Recipients
settings, 25
Service, obtaining, 43
Setup, initial, 4
Severe severity level, 36
Severity column, in event list, 33
Severity levels (of Events), 36
SMTP settings, 32
From Address, 26
SMTP Server, 26
SNMP
interface, 7
SNMP traps option, Events
menu, 29
SNMP section, Network
menu, 16
Specifications
AP9211, 46
AP9212, 47– 48
System events, listed and
described, 37
System menu, 18
T
TCP/IP
configuring settings, 4, 15
Reset Card to Defaults except
TCP/IP, 23
section of Network menu, 15
TCP/IP & DNS option, Network
menu (Web interface), 26, 32
Telnet port, configuring, 16
Testing Email, 25
Testing e-mail, 31
TFTP/FTP section, Network
menu, 15
To Address, Email Recipients
setting, 25, 31
Tools, 23
Trap Generation, trap receiver
setting, 30
Trap receivers
settings, 30
51
Index
Traps
disabling for an event, 34
enabling for an event, 34
Troubleshooting
e-mail configuration, 32
email configuration, 26
U
W
URLs
URL for event list, 33
User Manager, 18
MasterSwitch Power Distribution Unit User’s Guide
Warning severity level, 36
Warranty information, 43
Web interface, 5
Web port, configuring, 16
52
Contact Information
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no
charge. You can contact APC Customer Support in any of the following
ways:
• Use an APC web page to find answers to frequently asked
questions (FAQs), to access documents in the APC Knowledge
Base, and to submit customer support requests.
– http://www.apcc.com (Corporate Headquarters)
Connect by links to APC web pages for specific countries
and regions, each of which provides customer support information.
– http://www.apcc.com/support/
Submit customer support requests.
• Contact local or regional APC Customer Support by telephone
or e-mail.
– For e-mail addresses and local, country-specific, customer
support telephone numbers worldwide, go to
http://www.apcc.com/support/contact.
– For e-mail addresses and technical support telephone numbers of major APC regional customer support centers, use
the following list:
•
APC Headquarters
(U.S. and Canada)
(1) (800) 800-4272 (toll free)
Latin America
(1) (401) 789-5735 (United
States)
[email protected]
Europe, Middle East,
Africa
(353) (91) 702020 (Ireland)
[email protected]
Japan
(03) 5434-2021
[email protected]
Contact the APC representative or other distributor from whom
you purchased your APC hardware device or APC software
application for information on how to obtain local customer support.
Entire contents copyright © 2001 American Power Conversion. All rights reserved. Reproduction
in whole or in part without permission is prohibited. APC and NetShelter are registered
trademarks of American Power Conversion Corporation. All other trademarks,
product names, and corporate names are the property of their respective
owners and are used for informational purposes only.
990-6018E
MasterSwitch Power Distribution Unit User’s Guide
07/2001
53