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C o n c o r d E x p r e s s U s e r 's G u i d e
Test System Weekly
Off
Stay
A
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Menu
Away
press both
B
press both
C
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
466–1667 Revision B
Getting to Know Your Security System
Overview
3
3
Communicating with the Panel
Instructing the Panel
How Your System Communicates with You
3
4
4
Fire and Smoke Alarms
Clearing Smoke Sensors
What Happens When There is an Alarm
4
4
4
Arming Your System
Level 1—OFF
Arming Level 2—STAY
Arming Level 3—AWAY
Auxiliary Panic Alarm
Siren Time-out
10
10
Access Codes
System Master Code
Regular User Codes
Using the Programming Menus
Programming Access Codes
10
10
10
10
10
Setting the Time and Date
11
4
4
5
5
Adjusting System Sounds and Touchpad Brightness
Arming Your System Silently
Adjusting the Touchpad Beeps
Adjusting the Touchpad Display Brightness
11
11
12
12
Keychain Touchpad Arming
5
Quick Arm
5
Notification by Pager
Pager Messages
Streamlining the Page
12
12
13
Quick Exit
5
Opening and Closing Reports
13
Using the Chime Feature
6
Latchkey Paging
14
Preventing Accidental Alarms
6
No Activity Feature
14
Exit and Entry Delay Times
Extended Delay
Exit Extension
No Delay—For Instant Alarm
Auto STAY Arming Feature
7
7
7
7
8
Using the Panel Download Feature
14
System Information
14
Arming While a Door or Window is Open
Bypassing a Sensor Directly
Bypassing a Sensor Indirectly
Was the Bypass Successful?
8
8
8
8
Testing the System
Automatic Test Features
Manual Tests
15
15
15
Troubleshooting
Trouble Beeps and Trouble Messages
16
16
Checking the Status of Your System
Short System Status
Full System Status
System Alarm Sounds
9
9
9
9
Appendix A: User Sheets
18
Appendix B: Planning for Emergencies
21
Appendix C: Programming Menus
23
Panic Alarms
Fire Panic
Police Panic Alarm
9
9
9
Index
31
Commands at a Glance
To do this:
Press:
Disarm the system.
Cancel an accidental alarm.
1 + Code
Arm to Level 2—STAY.
2 + Code
Arm to Level 3—AWAY.
3 + Code
Send a police alarm.
Press and hold both POLICE
buttons for 2 seconds.
Send an auxiliary alarm.
Press and hold both AUXILIARY
buttons for 2 seconds.
Send a fire alarm.
Press and hold both FIRE
buttons for 2 seconds.
Arm system with No Delay.
2 + Code + 4 or
3 + Code + 4
Arm system to send a
Latchkey page.
2 + Code + 6 or
3 + Code + 6
Bypass a sensor.
Indirectly:
2 + Code + ƒ or
3 + Code + ƒ
Directly:
ƒ + Code + Sensor Number
Arm system silently.
5 + 2 + Code
5 + 3 + Code
Check the system status.
‚
Turn Chime on/off.
7+1
Check alarm memory.
7+6
Initiate a phone test.
8 + Code + 2
Initiate a sensor test.
8 + Code + 3
or
3
GETTING TO KNOW YOUR SECURITY SYSTEM
The dealer or installer may have already discussed the details of
your system with you. Record your system details in the User
Sheets located in Appendix A.
Overview
Your security system is made up of different parts. Each plays a
special role in the system’s operation:
The panel is at the heart of your system. It
stores the intelligence to monitor all the sensors
and devices in the system. The panel is the
piece of equipment that activates sirens and initiates a call to the central station in an alarm situation.
S y s t e m
2
A rm
T u rn C H IM E O n / O ff
1
2
3
A rm
1
2
3
1
to S T A Y
A r m s y s t e m t o d e s ir e d le v e l.
P re ss B Y P A S S + C O D E + S e n so r N o .
1
C lo s e a ll p r o te c t e d d o o r s a n d w in d o w s .
P re ss 2 + C O D E .
P r e s s 4 t o a r m d e la y d o o r s in s t a n t ly ,
if d e s ir e d .
A
M a k e s u r e s y s t e m is d is a r m e d .
P re ss 7 + 1 to tu rn C H IM E o n o r o ff.
2
P ro g ra m
1
2
to A W A Y
C lo s e a ll p r o te c t e d d o o r s a n d w in d o w s .
P re ss 3 + C O D E .
E x it p r e m is e s th r o u g h d e la y d o o r .
Z o n e /S e n so r N u m b e r
0 1
0 2
0 3
0 4
0 5
0 6
0 7
Or this:
Test System Weekly
Q u ic k G u id e
D is a r m S y s te m / C a n c e l A la r m
B y p a ss S e n so rs
P re ss 1 + C O D E .
B
C
Off
Stay
D
Stay
A Y
A W
3
6
S T
A Y
B Y
B Y
P A
S S
9
2
5
O F
F
0
C O
M M
A N
D
8
1
D E
L A
Y
4
N O
E
C H
IM
S T
7
Motion detectors in hallways or rooms detect a person
moving across the field of detection.
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
1 0
1 1
1 2
1 3
1 4
Off
Wireless panic button touchpads are dedicated to sending one signal only—usually a
Police or Auxiliary panic alarm. Panic button
touchpads are usually kept near the user.
is O K
press both
0 8
A
The installer can program the keychain touchpad
to send a Police or Auxiliary panic alarm.
press both
U s e r S e ttin g s
M a k e s u r e s y s t e m is d is a r m e d .
P r e s s A o r B t o s c r o ll th r o u g h m e n u s .
P r e s s # t o s e le c t o p tio n o r a c c e p t e n t r y .
P re ss
t o d e s e le c t o p t io n o r c a n c e l e n t r y .
P re ss 1 fo r O F F ; p re ss 2 fo r O N ;
p r e s s 0 - 9 f o r o t h e r e n t r ie s .
0 9
Test System Weekly
Keychain touchpads are also wireless and are
handy for simple arming and disarming functions. Keychain touchpads can be carried off-site.
Door and window sensors protect the perimeter
of your home by alerting the panel when a door or
window is opened.
Touchpads are used to arm, disarm, and program your system.
Your system may use a wallmounted touchpad that
looks like this:
S T
A T
U S
This manual describes how to operate your system. It describes
basic arming and disarming commands as well as how to program
system features.
Your system may also use wireless,
handheld touchpads that can be carried
from room to room.
COMMUNICATING WITH THE PANEL
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Environmental sensors such as smoke and heat
detectors remain alert for the presence of fire or
carbon monoxide 24 hours a day.
press both
B
Your system can be set up to communicate with you through:
press both
C
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
• Status beeps
• Alarm sirens
The first touchpad is called a fixed English touchpad.
It communicates by using lighted text and an 11-character display.
The second touchpad is called an alphanumeric touchpad and
communicates by displaying text on a two-line display.
A s e n s o r is a c tiv a te d .
T h e s e n s o r a le r t s t h e
p a n e l im m e d ia t e ly .
• Touchpad text
• Pager information
T h e p a n e l a c tiv a te s s ir e n s . If t h e
s y s te m is m o n ito r e d , th e p a n e l
c a lls t h e c e n t r a l m o n it o r in g s t a t io n .
T h is d e c is io n is b a s e d o n s y s t e m
p r o g r a m m in g a n d th e c u r r e n t
a r m in g le v e l.
T h e c e n tr a l m o n ito r in g s ta t io n
o p e r a t o r r e p o r t s t h e a la r m t o
t h e p o lic e o r fir e d e p a r t m e n t .
4
Instructing the Panel
Pager Notification
Not just anyone can walk up to a touchpad and operate your security system. Before the system will process most commands, users
are required to enter a pre-programmed 4-digit access code.
Access codes are discussed in detail on page 10.
Your system can dial the phone numbers of three different pagers
to notify pagerholders of events they may want to be aware of.
Some of the events include:
C o m m an d
A cce ss C o d e
• when the system is disarmed,
• when the system is armed,
• trouble conditions in the system, and
Keychain touchpads that are enrolled as part of the system do not
require an access code, but are usually kept in an individual’s
pocket or purse.
If you would rather use an actual key to arm and
disarm the system, your security dealer can install a
special key and keyswitch in your home.
• alarm conditions.
For more information, see “Notification by Pager” on page 12.
What Happens When There is an Alarm
In the event of an alarm, several things happen at once:
• Sirens and hardwired touchpads emit emergency tones
How Your System Communicates with You
• Panel notifies the central station for help.*
Touchpads and interior sirens produce a variety of operating beeps
to inform you of different system states and operations.
• Message appears on fixed English or alphanumeric touchpads.
* Your system may or may not be monitored.
If it is not monitored, no call will be made.
Key Beeps
A Key beep is the tone you hear when you press a button on a
touchpad. The sound confirms that the button was pressed adequately. Key beeps can be turned on or off by the installer.
Status Beeps
Status beeps from touchpads or sirens sound when there is a
change in the current status of the system. Status beeps are not
alarms, but they do warrant your attention.
There is more than one type of Status beep:
• Exit Delay beeps indicate that an arming command has been
entered and the countdown to arming has begun.
• Entry Delay beeps indicate that you’ve entered the building and
the countdown to an alarm has begun. (So disarm the system as
soon as you get in!)
• Trouble beeps tell you that there is a problem with the system or
one of its components.
• Chime feature beeps tell you that a door was opened.
• Protest beeps inform you that you’re trying to arm the system
while there is an open door or window.
• Sensor test beeps are the sound the system makes during a sensor test to indicate that a sensor was tested properly.
Status beeps are described in more detail throughout the manual.
FIRE AND SMOKE ALARMS
If your system contains smoke and fire sensors, it monitors the
premises for smoke and fire alarms 24 hours a day and in all arming levels.
These alarms cannot be cancelled or aborted and are always
reported to the central station. Since many communities charge
for dispatching the fire department in error, your dealer may give
you specific instructions to follow in the event of an accidental
ARMING YOUR SYSTEM
Since your security needs may vary throughout the day, the system
was designed with three arming levels. By arming your system to a
particular level, only those sensors programmed to detect in that
arming level will report alarms.
Level 1—OFF
Use Level 1 when intrusion detection is not necessary. For example, on an active Saturday morning—kids playing inside and out;
someone working in the garage; various house projects going on.
Even though Level 1 disarms the system, your system continues to
monitor for fire, smoke, carbon monoxide, and/or panic alarms if
your system has these devices installed.
Here are some other situations in which you’d set the system to
Level 1—OFF:
• Upon entering your armed home or business. When entering the
armed premises through a designated delay door, the entry delay
time begins. Entry Delay beeps remind you to disarm the system.
• Before opening a door or window while inside or outside the
armed home or business. When you wake up in the morning and
want to get your newspaper, you must disarm the system before
opening the door to prevent an accidental alarm.
smoke or fire alarm. Record these instructions in the Appendix A
User Sheets under “Accidental Smoke and Fire Alarms.”
Clearing Smoke Sensors
Once a smoke sensor has been in alarm, it is considered “Open” or in “Trouble” until it is reset:
•
Press
•
Press
1
1
+ Code, once to silence the alarm.
+ Code, twice to reset the smoke alarm.
5
(See the section on “Preventing Accidental Alarms” on page 6 if
you would like to be able to leave quickly when the system is
armed.)
• To stop sirens and cancel an alarm. When an alarm condition
occurs, disarming the system turns off any sirens.
To disarm to Level 1—OFF using a touchpad:
Press 1. Touchpads display “Enter Code.”
Enter your access code.
Touchpads display date and time or programmed text.
The system sounds one long beep.
1.
2.
3.
Arming Level 2—STAY
There are times when you want intrusion protection, but still want
the freedom to move around within your house without setting off
an alarm. For example, in the evening when your family is inside
for the night. In this and similar situations, arm your system to
2—STAY.
To arm to Level 2—STAY using a touchpad:
1. Close all protected perimeter doors and windows.
2. Press 2 at any touchpad. Touchpads display, “Enter Code.”
3.
4.
5.
Arming Level 3—AWAY
At other times, you want every sensor to be alert: When the family
is away from home, or, in a business, after closing time.
In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors are active—perimeter door and window sensors, and interior motion detectors.
To arm to Level 3—AWAY using a touchpad:
1. Close all perimeter doors and windows.
2. Press 3 at any touchpad. Touchpads display, “Enter Code.”
3.
4.
Enter your access code. Touchpads display,
”Armed to AWAY.”
The system sounds three short beeps.
5.
Exit through a designated delay door immediately.
KEYCHAIN TOUCHPAD ARMING
To disarm your system with a keychain
touchpad, press the Unlock button.
Your installer can set up your keychain
touchpad to arm the system in one of two ways:
1.
2.
Enter your access code. Touchpads display,
”Armed to STAY.”
The system sounds two short beeps.
If leaving the premises, exit through a designated delay door
immediately.
QUICK EXIT
Press the Lock button to arm the system directly to Level 3
with no Exit delay. Using this method, you would not be
able to arm to Level 2.
Press the Lock button to increase the arming level each
time it is pressed (Level 1 to Level 2, or Level 2 to Level 3).
The Exit delay time would be applied.
Note: In UL Listed systems, this feature is disabled.
Your system may be set up so that when your system is armed
to Level 2—STAY, you’re able to press D on any touchpad
and simply walk out of the door without having to disarm and
rearm the system.
This is useful when your system is armed and you want to
quickly pop outside to pick up the newspaper without disarming your system.
IMPORTANT:
QUICK ARM
Your system may be set up so that you’re able to arm the
system without using an access code.
•
To use Quick Exit:
1.
To use Quick Arm:
Increase the arming level by simply pressing 2 or 3
at any touchpad.
2.
Decreasing the arming level requires that the user enter a code.
3.
S im
to
T o
le v
a n
Stay
Away
2
3
p ly p r e s s 2o r 3
in c r e a s e t h e a r m in g le v e l.
d e c r e a s e th e a r m in g
e l , y o u 'l l n e e d t o e n t e r
a c c e ss c o d e .
C o n t a c t y o u r d e a l e r i f y o u 'd
lik e t o u s e t h is fe a t u r e .
If you step outside and are planning to come
back in, do not close the door behind you!
When the system is armed to 2—STAY, press D at any
touchpad. Opening the door without pressing D
will cause an alarm.
Open the door and go outside.
Leave the door open if you are planning to come back in!
Come back in within two minutes and close the door.
The system will rearm to 2—STAY.
D
In L e v e
b e fo re
T h e d o
w it h in
l 2 — S T A
o p e n in g
o r m u st
2 m in u te
Y , s im
th e d
b e c lo
s to a
p ly p r e s s D
o o r.
s e d a g a in
v o id a la r m .
C o n t a c t y o u r d e a l e r i f y o u 'd
lik e t o u s e t h is fe a t u r e .
6
USING THE CHIME FEATURE
Turning on the Chime feature is like having bells on every protected
door and window. When this feature is on, sirens and speakers
sound 2 beeps whenever anyone opens a protected door or window.
Guidelines for Preventing Accidental Alarms
The Chime feature works only in Level 1—OFF.
✓
Close doors and windows before you leave your
house.
✓
When getting ready to leave the house, gather the
things you want to take with you so you can exit immediately after arming the system.
When the system is armed again, Chime becomes deactivated.
✓
Always enter and exit within the programmed delay
times.
Chime-On-Close
✓
The Chime-On-Close feature works like the regular Chime feature,
but in addition to the double beeps heard upon opening a protected door or window, the system sounds one long beep when
the door or window is closed again.
Make sure you leave through a door that has a delay
time set for it. If you arm your system, then leave
through a door without a delay time, an alarm will
immediately sound.
✓
When you return, immediately disarm your system.
✓
Be aware of the devices in your security system and
learn how each one operates.
✓
Listen to system beeps. Take note of any touchpad
messages which indicate the system’s current status.
✓
If you have pets, ask your installer if you need pet
lenses in your motion detectors. Pets climb higher
than you may guess, causing alarms when you are
away.
✓
Check the location of your smoke detectors. Smoke
detectors near bathrooms can be tripped by steam
from a shower. Smoke detectors near the kitchen can
be tripped by cooking smoke.
Following these guidelines will go a long way toward preventing accidental alarms.
To turn Chime on/off:
•
While in Level 1—OFF, from any touchpad, press 7 + 1.
While the Chime feature is on, touchpads display,
“CHIME ON” or “CHIME IS OFF.”
You can turn the Chime-On-Close feature on or off from the programming menu. Refer to Appendix C, “Programming Menus” for
information on programming your system.
PREVENTING ACCIDENTAL ALARMS
Your security system is engineered with advanced technology that
reduces the chance of an accidental alarm caused by a technical
problem. In wireless systems, this technology prevents other
devices, such as garage door openers, ham radios, television
remote controls, and cellular phones, from interfering with your
security system.
Most accidental alarms occur when leaving the house after arming
the system, or upon returning, before disarming the system.
If, for example, you arm the system, then run upstairs for something
you forgot, the Exit Delay time may expire. Once the Exit Delay
expires, opening an armed door or moving in front of a motion
detector will cause an alarm.
Aborting Accidental Alarms
Your system can be set up with the opportunity to abort an accidental intrusion, Police or Auxiliary alarm. (Fire alarms caused by
smoke sensors, fire panic alarms, and heat sensors cannot be
aborted.)
If the Dialer Abort feature is turned on, disarming the system (thus
aborting the alarm), within a specified time period will silence the
siren and prevent the alarm from being reported to the central
monitoring station.
Aborting a fire alarm will silence the siren, however fire alarms are
always reported. If an accidental fire alarm has sounded, follow the
procedures of your central monitoring station to prevent a false dispatch.
To cancel an alarm:
•
Press 1 + Code.
Refer to the User Sheet in Appendix A to determine what
the specific settings are for your system.
7
EXIT AND ENTRY DELAY TIMES
Extended Delay
In some situations, additional time is needed to arm or
disarm the system from, for example, a protected outside gate or door. In these instances, the installer can
program an extended delay, giving as much as 16
minutes to exit or disarm the system before setting off
an alarm.
After arming your system, you need time to exit the
building so you won’t set off an alarm. Likewise, upon
returning to your home or business, you’ll need
enough time to open the door and get to a touchpad
to disarm the system.
• The Exit Delay is a period of time long enough to let you leave
through a designated delay door after arming the system.
• The Entry Delay is a period of time long enough to let you unlock
a designated delay door and get to a touchpad to disarm the system.
Refer to the Appendix A User Sheets, “Delay Doors and Delay
Time Settings,” for a list of actual exit delay times.
Exit Extension
Note: In UL Listed systems, this feature is disabled.
Exit Delay Example
You’re about to go on an errand. You are inside your house and
have just armed the system to Level 3—AWAY.
Your system may be set up so that the delay time is restarted if you
re-open the delay door during the initial delay time.
The interior sirens and touchpads sound three quick status beeps,
telling you that the system accepted the command and has started
the Exit Delay time.
This is useful if, after arming the system, you walk out the door, then
remember something you forgot inside. You can re-enter and exit
through the delay door without disarming and re-arming the system.
During the Exit Delay time, the system sounds one short beep
every 4 seconds. Exit the premises immediately.
During the last 10 seconds of the Exit Delay, you’ll hear a three
more quick status beeps. These beeps indicate that the Exit Delay
has ended. Opening an armed door or window after the Exit Delay
has expired will cause an alarm.
Note: The Exit Extension will work on the first re-entry only.
If your system is not using this feature, you must disarm the system
when you re-enter the armed premises to avoid setting off an alarm.
No Delay—For Instant Alarm
B
A fte r a r m in g ,
y o u 'l l h e a r
3 q u ic k
s ta tu s b e e p s .
D u r in
y o u 'l l
fo u r s
L e a v e
g th
h e a
e c o
th e
E
E
P
You can choose to turn off the Entry and Exit Delays,
causing the delay doors to arm immediately. Anyone
entering the house through the delay door when the
system is set to No Delay would immediately cause an
alarm.
S
e E x it D e la y ,
r o n e b e e p e v e ry
n d s.
p r e m is e s n o w .
3 q u ic k s ta tu s
b e e p s so u n d
b e fo re th e s y s te m
is a r m e d .
No Delay is normally used:
Entry Delay Example
• When you’re staying at home, after you’ve armed the system.
You are returning to your house that is armed to Level 3—AWAY.
When you unlock and enter the designated delay door, the interior
sirens and touchpads sound two short beeps every two seconds.
This tells you that the Entry Delay time has begun and reminds you
to disarm the system to avoid setting off an alarm.
• When you’re arming and disarming your house from the outside.
(You must have a wireless touchpad in order to do this.)
Arming to Level 2 or 3 with No Delay:
1. Close all perimeter doors and windows.
2. Exit the premises if arming to Level 3—AWAY.
During the last 10 seconds of Entry Delay, you’ll hear one beep
every second.
3.
Enter: 2 + Code or 3 + Code.
The system sounds two or three short beeps.
Your installer will work with you to decide which door(s) should be
delay door(s), and determine the delay times that will work best for
you and your family. Then, the installer will program the Exit and
Entry Delay times into your system.
4.
Immediately after hearing the beeps, press 4 for No Delay.
Touchpads display, “Armed to STAY No Delay” or “ARMED
TO AWAY NO DELAY,” for example.
B
E
E
U p o n e n t e r in g , d u r in g th e
E n t r y D e l a y , y o u 'l l h e a r 2 b e e p s
e v e ry 2 se c o n d s.
P
S
D is a r m th e s y s te m b e fo r e
t h e la s t o f 1 0 q u ic k s t a t u s b e e p s
t o a v o id a n a c c id e n t a l a la r m .
Changing the arming level will restore delay doors to their normal
Exit and Entry Delay times.
8
Auto STAY Arming Feature
Bypassing a Sensor Directly
The Auto STAY Arming feature helps cut down on false alarms in
the event that you arm the system to 3—AWAY, but fail to leave
during the exit delay time. Here’s how it works:
Use this method if the system is armed and you would like to open
a window without disarming.
If you arm the system to Level 3—AWAY,
and do not leave the premises within the exit delay time—
If feature
turned on
If feature
turned off
The system can tell that no one opened and
closed a delay door within the delay time. It
assumes that someone is still inside and the
panel will arm to 2—STAY to avoid a false alarm.
The system arms to Level 3—AWAY regardless of
whether or not a delay door has been opened
and closed.
Refer to the Appendix A User Sheets to determine what the sensor
number is for the sensor you wish to bypass.
To bypass sensors directly:
1. Close all doors and windows.
2. Arm your system to the desired level.
3.
At any touchpad, press ƒ + Code + sensor number.
(ƒ is labeled Bypass)
4.
Your movement inside the premises could activate a motion detector, causing an alarm.
Touchpads display, “Bypassed Zones 01,” or
“SENSOR 01 BYPASSED,” for example.
If the touchpad displays “INVALID,” or if the touchpad
sounds one long beep, make sure that you entered a valid
sensor number. Heat and smoke sensors cannot be
bypassed.
Bypass other sensors, if necessary, by repeating Step 3.
The bypassed door or window can now be opened.
Your dealer can turn this feature on or off for you.
5.
6.
ARMING WHILE A DOOR OR
WINDOW IS OPEN
To arm bypassed sensors:
• Arm the system again.
It is possible to arm your system while leaving a
door or window open. This is useful if, for example, you like to sleep at night with the window
open.
Note: You cannot bypass sensors directly using a
keychain touchpad.
If the door or window has a sensor installed on it,
the system must be told to ignore, or bypass, that
sensor when it’s open. All other sensors will
remain active.
Use this method if you are arming the system and would like to
bypass doors and windows already open.
There are two methods for bypassing a sensor:
• Directly — After arming the system, bypass door/window sensors
before you open them. You must know the sensor number of the
door or window you wish to bypass. To bypass directly, the user
code must have been given the Direct Bypassing attribute. (See
“Assigning the Direct Bypassing Attribute” on page 10.)
• Indirectly — As you are arming, bypass sensors on already-open
doors and window. This method should not be used in UL-listed
installations.
REMEMBER:
When a sensor is bypassed, you are allowing that door or
window to be unprotected.
Bypassing a Sensor Indirectly
To bypass sensors indirectly:
1. Leave open only those doors and windows that are to
remain open. Close all others.
2. Arm your system to the desired level. The touchpad emits
protest beeps and displays “PROTEST,” because of the open
sensor(s).
3. At any touchpad. press BYPASS. Touchpads with displays
show, “Bypassed Zones 01,” or “SENSOR 01 BYPASSED,”
for example.
4. The system sounds arming level beeps to indicate that the
system is armed and open sensors have been successfully
bypassed.
To arm bypassed sensors:
• Arm the system again.
To bypass sensors indirectly using a keychain touchpad:
• Press the Lock button once to arm the system and again to
bypass open sensors:
+
Was the Bypass Successful?
To confirm whether or not a sensor was bypassed:
• Press the Status button on the touchpad.
(‚ is labeled Status.)
Touchpads with displays list bypassed sensors or zones.
9
CHECKING THE STATUS OF YOUR SYSTEM
System Alarm Sounds
Checking the system status means finding out about the current
condition of your system. This includes finding out if any sensors
are open or currently bypassed, whether or not the AC power and
backup battery are okay, the nature of the most recent alarm, and
more, depending on the features in use and the equipment in your
system.
The sirens and touchpads in your system emit alarm sounds whenever an alarm occurs, either by a sensor or panic button activation.
Each type of alarm sounds and reacts differently when activated, as
described in the following table.
Type of Alarm
Check the system status if:
Fire
• Your system sounds trouble beeps (five short beeps every
minute).
• Your touchpads display, “Zones,” “POLICE,” “AUXILIARY,” and
“FIRE.”
Police
• Your touchpads display, “Press Status” or a blinking ✽.
Auxiliary
Alarm Sound
Repeating series of three beeps
Continuous tone
Rapid beeps
Short System Status
A Short Status indicates the current arming level, sensor status
(whether open or bypassed), low battery, supervisory, AC power or
backup battery failures.
To get a Short System Status:
•
Press ‚. (‚ is labeled Status.)
The system sounds beeps according to the current arming
level. (One for Level 1, two for Level 2, three for Level 3.)
Touchpads display the status information, for example:
“System is OK,” or “SENSOR 02 OPEN.”
If an alarm or system trouble condition has occurred, it is displayed
on a touchpad the first time you perform a Short or Full Status
check. Performing a system status check a second time displays
the system status including any trouble conditions.
If any alarm or system trouble is active, it continues to show up in
every status check until the system is disarmed.
PANIC ALARMS
Panic alarms are easily activated from any touchpad to quickly alert
the central monitoring station to a Fire, Police, or Auxiliary emergency. A panic alarm can be activated at any time, regardless of the
current arming level: 1—OFF, 2—STAY, or 3—AWAY.
This system is designed to inform a central monitoring station of the
nature of the emergency so the correct personnel can be dispatched immediately.
Fire Panic
The Fire panic alarm sounds from all interior and exterior sirens.
On monitored systems, the central monitoring station responds by
calling the fire department.
Full System Status
To activate a Fire panic alarm from a touchpad:
A Full Status combines the Short Status information with added
details about specific system features.
•
Press and hold both
Fire buttons for 2 seconds.
To get a Full System Status:
•
Press ‚ + ‚. Interior sirens sound beeps according to
the current arming level. Touchpads display the status information, for example, “System is OK,” “SENSOR 03
BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS
OK.”
Note: A Full System Status is not available from the fixed English
touchpad.
Police Panic Alarm
The Police panic alarm sounds from all interior and exterior sirens,
scaring off any intruder and alerting neighbors to the trouble. On
monitored systems, the central monitoring station responds by calling the police.
To activate a Police panic alarm using a touchpad:
•
Press and hold the
Police button(s) for 2 seconds.
To activate a Police panic alarm from a keychain touchpad*:
•
Press and hold the
Lock and
the same time for 2 seconds.
Unlock buttons at
* The installer must configure the Police panic alarm to
work this way.
10
Using the Programming Menus
Auxiliary Panic Alarm
The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security dealer, based on your specific needs.
On monitored systems, the central station responds by calling the
service or agency you specified through your dealer.
To activate an Auxiliary panic alarm from a touchpad:
•
Press and hold the
Auxiliary button(s) for 2 seconds.
To send an Auxiliary panic alarm from a keychain touchpad:
•
Press and hold the
Lock and
the same time for 2 seconds.
Unlock buttons at
Siren Time-out
If the system is not disarmed after an alarm, the sirens will continue
to sound until the time-out period is reached. The time-out period
can be programmed only by your installer or dealer.
Even though reaching the end of the time-out period stops the
sirens, if your system is monitored, the central station will consider
the alarm in progress until the system is manually disarmed.
ACCESS CODES
The system requires a valid access code before it will process most
commands. The Appendix A User Sheets provide a location for
you to record the System Master and User codes.
System Master Code
There is one System Master code. The System Master code is used
to enter the programming menus for your system. The default System Master code is 1234. It is important that you change the
default code and record the new code in the Appendix A User
Sheets.
Some system settings can be changed by you, the user, while other
settings must be changed by the installer.
To change system settings, you’ll use the System Master code to
enter a series of programming menus. Appendix C gives a detailed
explanation of how to use the menus or, if desired, how to use programming shortcuts.
Programming Access Codes
User codes can be given certain attributes which determine
whether the user can bypass a sensor or perform system tests.
Changing a User Code
To change or assign a user access code:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 10 n n 0 where nn is user 00 through 15.
3.
Enter the desired 4-digit code, then ƒ.
4.
‚
+
4
+
ƒ
to exit the programming menus.
Note: The system will not accept the same code for
two different users.
Erasing a User Code
When a code is deleted from the system, that code no longer acts
as a key for operating the system in any manner.
To erase a user code:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 10 n n 0 where nn is user 00 through 15.
3.
Enter the System Master code, then ƒ.
4.
‚
+
4
+
ƒ
to exit the programming menus.
Regular User Codes
Assigning the Direct Bypassing Attribute
There are 16 Regular User codes which act like keys to arm and
disarm the system. If necessary, they can be assigned to neighbors,
baby-sitters, or repair persons for temporary use. Regular user
codes can be changed in the programming menus and are easily
deleted from the system when no longer necessary.
Direct Bypassing is a user code attribute that allows the user to
bypass open sensors. If the user code does not have this attribute
turned on, the user will not be able to bypass sensors directly.
Good User Code Hygiene
To preserve the integrity of your system,
keep user codes confidential and
delete extra codes as soon
as they are no longer
needed.
We recommend that you avoid using
obvious code patterns such as 1234 or
1111, 2222, etc.
To assign Direct Bypassing to a user:
1. Enter the programming menus by pressing
9 + System Master Code.
10 n n 1
2.
Press
3.
To turn Direct Bypassing:
2 + ƒ.
• off, press 1 + ƒ.
‚ + 4 + ƒ to exit the programming menus.
• on, press
4.
where nn is user 00 through 15.
11
Assigning the System Test Attribute
System Tests is a user code attribute that allows the user to perform
system tests. If the user code does not have this attribute turned
on, the user will not be able to perform phone or sensor tests.
To assign the System Testing to a user:
1. Enter the programming menus by pressing
9 + System Master Code.
10 n n 2
2.
Press
3.
To turn System Testing:
Arming Your System Silently
Use the Silent Arming feature to arm your system without disturbing people throughout the house with arming status beeps. There
are two methods for implementing Silent Arming:
where nn is user 00 through 15.
• Silent on Demand (User presses 5 before arming.)
• Arming Always Silent (Silent Arming feature on).
2 + ƒ.
• off, press 1 + ƒ.
‚ + 4 + ƒ to exit the programming menus.
• on, press
4.
ADJUSTING SYSTEM SOUNDS AND
TOUCHPAD BRIGHTNESS
Regardless of the method employed, when Silent Arming is in
effect, no Exit beeps sound.
Note: Protest beeps will always sound when bypassing a sensor.
The Touchpad Tamper Feature
Silent Arming on Demand
The installer can program your system to send a Police
alarm in the case of possible touchpad tampering.
Pressing 5 before arming silences arming status beeps from
touchpads and interior sirens.
If more than 40 keys are pressed when the system asks for
a code, and those keystrokes are not part of a valid access
code, a siren will sound.
To use Silent Arming on demand:
1.
From any touchpad, press 5.
2.
Within 4 seconds enter:
2 + Code
or
3 + Code.
SETTING THE TIME AND DATE
Arming Always Silent
Although the installer usually sets the time and date at the time of
installation, the user can change it when necessary. See Appendix
C, “Programming Your System” for more detailed information on
setting this feature.
Turning this feature on in the programming menu means that the
status beeps that come from touchpads and interior speakers while
To set the system time:
1. Enter the programming menus by pressing
9 + System Master Code.
Press 00.
3.
Enter the correct time in 24-hour format (4 digits),
then press ƒ.
For example, if the current time is 7:23 a.m.,
press 0723 + ƒ.
Press ‚ +
4
ƒ
+
:0 0 =
:0 0 =
:0 0 =
:0 0 =
:0 0 =
:0 0 =
M id n
1 :0 0
2 :0 0
3 :0 0
4 :0 0
5 :0 0
ig h t 0 6 : 0
a m 0 7 :0
a m 0 8 :0
a m 0 9 :0
a m 1 0 :0
a m 1 1 :0
before
To enable Silent Arming:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 2 + 1.
3.
To turn Silent Arming:
• on, press 2 +
while arming.
to exit the programming menus.
ƒ.
No system status beeps will sound
• off, press 1 + ƒ. System status beeps will sound from
touchpad while arming.
2 4 -H o u r F o rm a t
00
01
02
03
04
05
5
See Appendix C, “Programming Your System” for more detailed
information on setting this feature.
2.
4.
arming will always be silent. You will not have to enter
arming, as with Silent Arming on Demand.
0 = 6
0 = 7
0 = 8
0 = 9
0 = 10
0 = 11
:0
:0
:0
:0
:0
:0
0 a
0 a
0 a
0 a
0 a
0 a
m
m
m
m
m
m
12
13
14
15
16
17
:0
:0
:0
:0
:0
:0
0 =
0 =
0 =
0 =
0 =
0 =
1 :0
2 :0
3 :0
4 :0
5 :0
N oon
0 pm
0 pm
0 pm
0 pm
0 pm
18
19
20
21
22
23
:0
:0
:0
:0
:0
:5
0 =
0 =
0 =
0 =
0 = 1
9 = 1
6 :0
7 :0
8 :0
9 :0
0 :0
1 :5
0 p
0 p
0 p
0 p
0 p
9 p
m
4.
m
m
m
m
m
To set the system date:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 01.
3.
Enter the current date as 6 digits (mm/dd/yy) then press ƒ.
4.
Press ‚ +
4
+
ƒ
to exit the programming menus.
Press ‚ +
4
+
ƒ
to exit the programming menus.
12
Adjusting the Touchpad Beeps
NOTIFICATION BY PAGER
The frequency or pitch of chime and trouble beeps from each fixed
English touchpad can be adjusted individually to a more desirable
or distinct tone.
Your system can notify up to three different pager phone numbers
to report system events. The installer can program any pager to
receive pages for one or more of the following groups:
Chime and trouble beep tones sound using the default frequency
during, or within 15 seconds of any button activity at that specific
touchpad.
• High Level Reports,
which includes the following reports:
– Sensor alarms
– Bus failures
– Sensor Tamper
– No activity alarm
– Sensor Restorals
– Fire panic
– Phone test
– Police panic
– Receiver failure
– Auxiliary panic
– Receiver jam
– Duress alarm
– Touchpad tamper
To change status tone pitch:
1.
2.
3.
Press and hold the ‚ and 0 until you hear a steady tone,
then release the buttons.
Press and hold 1 to lower the pitch or press and hold 2 to
raise the pitch.
Release the button when the desired pitch is heard.
After about 15 seconds of no touchpad activity, the steady tone
stops sounding.
Adjusting the Touchpad Display Brightness
You may want to change the brightness of a touchpad display
based on its location in a building or room. For example, dim the
touchpad display in a bedroom or enhance a display near a window.
Changing the touchpad display affects only the touchpad currently
being used.
To change touchpad display brightness:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 2 + 2.
3.
Select a brightness level:
•
•
•
•
4.
0
1
2
3
+
+
+
+
ƒ
ƒ
ƒ
ƒ
Press ‚ +
• Low Level Reports,
which includes the following reports:
– Bypass sensors
– AC power fail
– Low battery
– CPU low battery
– Sensor Supervisory
– Auto phone test
– Trouble
– CPU back in service
– Phone test
– Phone Failure
– Touchpad supervisory
– Event buffer full
– Touchpad low battery
– Force armed
– Force armed (reports when a user bypasses
sensors while arming system)
• Opening and Closing reports
• Latchkey Paging
Pager Messages
When an event is reported on a numeric pager, the following information is included:
Off
Low
Medium
E v e n t c o d e
High
4
+
ƒ
to exit the programming menus.
After dimming the display, pressing any button momentarily returns
the display to full brightness. After 15 seconds without touchpad
activity, the display returns to the set dimmed level. If an alarm
occurs while the display is dimmed, it automatically returns to the
full brightness level and stays that way until you disarm your system.
L a s t fo u r d ig its o f c e n tr a l
s ta tio n a c c o u n t n u m b e r
S e n so r n u m b e r o r u se r n u m b e r
Although all three types of information can be reported on your
pager, your pager service determines how the information will actually appear.
13
Event Code in Page
This part of the page let’s you know what has happened.
Table 1. Event Codes in Pages
Code
Indicates
your provider to see exactly how your account number will appear
on your pager.
Streamlining the Page
If you feel that it is not necessary to see your account number with
each page from your system, you may elect to have the Streamlining feature turned on. Your page will contain only an event code
(Table 1) and a sensor or user number (Table 2).
009
A sensor has been restored to its non-alarm state
111
System has been disarmed
118
System trouble has been fixed
119
System alarm condition has been cancelled
222
System armed to Level 2
333
System armed to Level 3
E v e n t c o d e
555
System phone test
S e n so r n u m b e r o r u se r n u m b e r
888
System has a trouble condition
999
System is in alarm condition
Sample pager message with the
Streamline feature turned on:
Sensor Number or User Number in Page
This part of the page let’s you know who or what is causing the
event.
Table 2. Sensor Numbers or User Codes in Pages
Code
Ask your dealer or installer if you would like the Streamline feature
turned on.
Indicates
OPENING AND CLOSING REPORTS
The Opening and Closing Reports feature allows up to three pagerholders and/or the central station to be notified whenever the system is armed and/or disarmed. Refer to the Appendix A User
Sheets to see which pagers have been set up to receive a page for
this feature.
The Opening and Closing Reports feature can be enabled only by
the installer.
If the feature is on, pagerholders will receive:
000
System event not caused by a sensor or user
001 — 024
Sensor numbers 1 through 24
• an Opening Report page every time the system is disarmed:
111 for Level 1—OFF, and the user code entered.
600 — 615
User codes 00 through 15 used
• a Closing Report page every time a user arms the system:
222 for Level 2 or 333 for Level 3, and the user code entered.
678
System Master code used
679
Installer code used
See “Notification by Pager” on page 12 for more information on
paging reports.
680
Dealer code used
697
Quick Arm used
698
Keyswitch sensor used
699
System armed itself because it is being serviced
or powered-up
Account Number in Page
This part of the page let’s you know where the event is occurring.
Table 3. Account Number
Code
XXXX
Indicates
4-digits of account number
Some pager providers transmit only numbers and not alpha-characters. If your account number contains alpha-characters, check with
14
LATCHKEY PAGING
USING THE PANEL DOWNLOAD FEATURE
The Latchkey paging feature allows up to three pagerholders to be
notified when the system is disarmed. Latchkey pages do not report
to the central station. This feature is useful when you’re at work and
would like to be notified when your daughter or son arrives home
and disarms the system.
To download to the panel is to replace the old information in it with
new information. Downloading is performed only by your dealer
using ITI software specifically designed for this panel.
The Latchkey paging feature can be enabled only by the installer.
Refer to the Appendix A User Sheets to see which pagers have
been set up to receive a Latchkey page.
Only Latchkey-designated user codes can cause a Latchkey page to
be sent. By default, this includes the first 5 Regular User codes. If
you’d like more user codes to be included, contact your installer.
Turning the Download feature on allows the dealer remote access
to your panel in order to:
• Update your account.
• Back up data from your panel.
• Allow your dealer to quickly implement requested programming
changes.
Note: Before allowing any download sessions, the system must be
disarmed to level 1-OFF.
Preparing the system to send a Latchkey page:
•
Arm the system, then enter 6. Touchpads display briefly:
“Pager on,” or “LATCHKEY PAGER ON.”
To send a Latchkey page:
• Latchkey-designated user disarms the system.
Pagerholders will receive a message containing 111 and the
user code entered to disarm the system.
To enable/disable the Panel Download setting:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press 2 + 0.
3.
To turn Downloading:
• on, press
2+ ƒ .
The dealer will be able to access your
system remotely if necessary.
Note: If you have the Opening and Closing Reports feature turned
on, you’ll receive a page every time someone disarms the
feature, not just Latchkey-designated user codes.
• off, press
1+ ƒ.
The dealer will not be able to access
your system remotely.
4.
NO ACTIVITY FEATURE
Press ‚ + 4 + ƒ to exit the programming menus.
The system can monitor the activity in your home and automatically call for help if normal activities are not detected within a
defined period of time.
SYSTEM INFORMATION
Note: This feature is not active in Level 3—AWAY.
After identifying the information for your system, make a note of it
in the Appendix A User Sheets.
For example, if someone falls and can’t move, the system will
detect that normal activities, such as opening doors and windows,
have not occurred for a predetermined No Activity time.
The system sounds an auxiliary alarm to let you know there may be
a problem. If all is well, you can stop the siren by disarming your
system. If no one disarms the system for 5 minutes, your system
calls the central monitoring station. The central monitoring station
will send emergency personnel to the premises to check out the situation.
There is information about your system that is useful to know. This
includes the factory code, the system number, and the system level.
To identify system information:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press B until the touchpad displays
“System ID,” or “SYSTEM VERSION,” then press ƒ.
• The first information displayed is the factory code.
For example, “FACTORY CODE nnn * nnnn,” or
“F nnn – nnnn.”
• Press B to display the system number. For example,
“N – nnnnnnn,” or “SYSTEM NUMBER ✽ nnnnnnn.”
Refer to the Appendix A User Sheets to see if the No Activity feature is currently available to you and the duration of the No Activity
setting. If the feature is not currently available to you, contact your
installer.
• Press B to display the system level. For example,
“L nnnn,” or “SYSTEM LEVEL nnnn.”
3.
Press ‚ +
4
+
ƒ
to exit the programming menus.
15
TESTING THE SYSTEM
Manual Tests
The system contains a test mode that allows you to test sensors and
panic signals without creating false alarms. Test your system weekly,
by following the instructions in this section carefully.
The automatic tests your system performs provide continuing reassurance that it is working properly. There are also weekly system
tests you can do yourself as an added safeguard. Taking time to do
these tests will familiarize you with your system and alert you to
anything unusual, such as cut phone lines or sensors that have
been tampered with.
Automatic Test Features
Your security system conducts routine tests, checking for problems
like power failures, low batteries, sensors that aren’t working, and
communication trouble with the central monitoring station.
When your system detects a problem, trouble beeps sound to alert
you. See “Troubleshooting” on page 16 for an explanation of the
causes of trouble beeps and what you can do to fix the problem.
Sensor Test
This test verifies that the sensors in your system are operating correctly.
The ability to conduct a sensor test is a code attribute given per
User code. Check the Appendix A User Sheets to see which
access codes have the ability to conduct a sensor test.
Table 3. Sensor Test Procedure
1.
Enter Test Mode by pressing
Touchpads display, “Press Status. System Armed to Sensor Test,” or
“✽
✽SENSOR TEST nn MINUTES LEFT.”
8 + Code + 3.
When less than 5 minutes remain to the Test Mode time, the system sounds a short beep
every 60 seconds.
2.
Follow the test procedure for each device.
Device
Test procedure
Touchpads
Send a:
Wireless Touchpads
Press the Bypass key.
Zones nn OK
Touchpad nn OK
Keychain Touchpads
Press and hold the two assigned panic buttons simultaneously
for 3 seconds.
Touchpad Panic POLICE
Touchpad Panic AUXILIARY
POLICE PANIC OK
AUXILIARY PANIC OK
Panic buttons
Press and hold the appropriate panic button(s) for 3 full seconds.
Zones nn OK
SENSOR nn OK
Door/window
sensor
Open the secured door or window.
Zones nn OK
SENSOR nn OK
Smoke detector
Press and hold the test button until the system sounds transmission beeps.
Zones nn OK
SENSOR nn OK
Motion
detector
Avoid the motion detector’s view for 5 minutes, then enter its
view.
Zones nn OK
SENSOR nn OK
Rate-of-Rise Heat
Detector
(Not UL investigated)
Rub your hands together until warm, then place one hand on
the detector for 30 seconds.
Zones nn OK
SENSOR nn OK
Shock sensor
(Not UL investigated)
Tap the glass twice, away from the sensor. Wait at least 30 seconds before testing again.
Zones nn OK
SENSOR nn OK
Police panic alarm,
Fire panic alarm, and
Auxiliary panic alarm.
Touchpad Result
Touchpad Panic POLICE
Touchpad Panic FIRE
Touchpad Panic AUXILIARY
POLICE PANIC OK
FIRE PANIC OK
AUXILIARY PANIC OK
OK
OK
OK
OK
OK
16
Device
Test procedure
Touchpad Result
Glass guard sensor
(Not UL investigated)
Tap the glass 3 or 4 inches from the sensor.
Zones nn OK
SENSOR nn OK
Freeze sensor
(Not UL investigated)
Apply an ice cube wrapped in plastic to the sensor.
Do not allow the sensor to get wet.
Zones nn OK
SENSOR nn OK
• If you need more time to complete testing, restart the timer by pressing 8 + Code + 3.
• Check to see that all sensors have been tested by pressing ‚. Touchpads display a list of untested sensors.
• You will know that you have finished testing when touchpads display, “SENSOR TEST OK” or “ZONES ALL TESTED.”
3. Disarm to Level 1 to exit Test Mode.
Phone Communication Test
The purpose of this weekly test is to verify that the connection
between the central monitoring station and your system is working
properly.
Most phone tests take only a few minutes, however, your system
will try for up to 15 minutes to establish a connection.
After the test has started, the arming level can be changed to
Level 2—Stay or Level 3—AWAY.
To perform a phone communication test:
1. Contact the central monitoring station to inform them that
you want to test the phone communication of your system.
2. Disarm the system.
3.
Press 8 + System Master Code + 2. The touchpad displays,
“System Armed to PHONE TEST,” or “✽PHONE TEST.”
On fixed English touchpads:
After the phone test is complete, the touchpad displays
“PHONE TEST OK.” Press ‚.
• If the phone test is successful, the touchpad displays
“System Phone Test Alarm Memory” or “Phone Test
Memory” briefly, then returns to a normal text display.
Press ‚ a second time and the touchpad displays
“System is OK.”
• If the phone test is unsuccessful, the touchpad displays
“Memory Test Phone” briefly, then “Alarm Memory
Phone Failure.”
On alphanumeric touchpads:
• If the phone test is successful, the touchpad display
returns to a normal text display.
• If the phone test is unsuccessful, the touchpad displays
“SYSTEM PHONE TEST ALARM,” then, “MEMORY,” and
finally, “PHONE FAILURE ALARM MEMORY.”
If a phone test is unsuccessful, check to see if you hear a dial tone
from phones in the house. Call your dealer if you hear a dial tone,
but your phone test is unsuccessful.
To perform an alarm siren warning sound test:
1. Contact the central monitoring station to inform them that
you will be activating alarms and they should not dispatch
authorities.
2. Activate alarms of each type (fire, police, auxiliary), one at a
time.
3. Listen for the appropriate siren sound when each alarm is
activated (see “Alarm Sound” table on page 9).
4. Contact the central monitoring station to inform them that
you are finished activating alarms.
TROUBLESHOOTING
Your security system uses a variety of different alarm sirens, status
beeps, and trouble beeps to communicate with you. The next few
pages describe the different sounds and what they mean. Try to
familiarize yourself with the differences. You will hear some sounds
each time you tell your security system to do something, like arm or
disarm. Some sounds you will hear only when there is a problem
with the system, like a low battery. Other sounds you will only hear
in an emergency. Getting to know your system sounds allows you
to react quickly and appropriately.
Trouble Beeps and Trouble Messages
Trouble beeps are a series of five short beeps, once a minute.
When your system detects a problem, it lets you know by sounding
trouble beeps from touchpads and sirens, and by trouble messages
on touchpad displays.
Table 4 lists the causes of trouble beeps, the visual display you can
expect to see, and possible solutions for the trouble condition.
Silencing Trouble Beeps
If possible, correct the situation which is causing the trouble beeps.
If this is not possible, call for service. If the problem is not corrected, trouble beeps and messages start again 4 to 10 hours later.
To stop trouble beeps:
•
Testing Sirens
The purpose of this weekly test is to verify that the panel is activating sirens with the appropriate warning sounds.
•
Perform a system status check by pressing ‚ on a touchpad,
change the arming level.
The following table describes the conditions under which trouble
beeps occur and when they begin. (These sounds are heard from
interior sirens and touchpads if available.)
17
Q.
I can’t arm my system.
A.
Try the following:
• The sensor you’re trying to bypass may not be active in the current arming level. For example, an interior motion detector will
not be active in Level 2—STAY.
• If arming to Level 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors and windows are closed.
• Some sensors can be bypassed only in certain levels.
For example, motion sensors in Level 3—AWAY.
• Press ‚ for a system status and for clues to the problem.
• You may be trying to bypass a 24-hour sensor than cannot be
bypassed, such as a smoke detector.
• Call the installer.
Q.
A.
I cannot bypass a sensor: my alphanumeric touchpad
displays “INVALID” and my fixed English touchpad
sounds a single, long beep.
Possible explanations include:
Q.
I can’t arm my system to Level 3—AWAY.
A. If a delay door is open while you’re trying to arm the
system to Level 3, the system will arm to Level 2 instead.
Close the delay door, arm the system to Level 3, then exit
through a delay door.
Table 1. Causes of Trouble Beeps
Touchpad Feedback After
Pressing ‚
Trouble Condition
AC POWER FAILURE
The panel power transformer may be unplugged or there may be an AC power outage. If the transformer is plugged in, check the circuit breaker or fuse that controls that outlet.
The backup battery will take over, but if AC power is not restored within 15 minutes, the system will
alert you and the central monitoring station (if your system is monitored). It reports again when
power is restored.
LOW BATT
The power in the emergency backup battery is low and must be recharged or replaced. If AC
power is out, the security system may shut down once the battery is below the operating level.
When AC power is restored, the panel will recharge the battery. If the trouble condition exists more
than 24 hours after AC power is restored, call your security dealer for service.
SENSOR SUPERVISORY
There is a problem with how the sensor is communicating with the panel.
1. Test the sensor in Test Mode as described on page page 15.
2. If the sensor does not test OK, call your security dealer for service.
SENSOR TROUBLE
A sensor may have an internal problem or a fire/smoke sensor may not have properly reset after
activation, or the sensing chamber may be dirty or partially obstructed.
1. Test the sensor in Test Mode as described on page page 15.
2. If testing the sensor does not clear the trouble condition, call your security dealer for service.
SENSOR XX LOW BATTERY
A sensor has a low battery.
1. Disarm the system.
2. Remove the sensor cover. If the battery is an Alkaline AAA, change the battery. If the battery is any other type, call your security dealer for service.
SENSOR XX TAMPER
A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper condition.
PHONE FAILURE TROUBLE
The system can’t communicate with the central monitoring station. The system tries to report to the
central station three times before indicating Phone Failure Trouble, then makes five more reporting
attempts.
1. Make sure the panel is connected to the special phone jack installed by your security dealer.
2. Disconnect the panel from the special phone jack and check phones for dial tone.
If you hear a dial tone, call your security dealer for service.
If you don’t hear dial from any phones, telephone service in your area may be out.
Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone
Failure message (by disarming the panel) before you’re able to see other system messages.
RECEIVER INTERFERENCE or
RECEIVER FAILURE
There is a receiver failure or receiver interference problem. Call your security dealer for service.
MEMORY FAILURE or all text is
lit on a fixed English touchpad
There is a system memory failure. Call your security dealer for service.
18
USER CODES
APPENDIX A:
USER SHEETS
It contains specific information about the setup of your system.
The User Sheets should be completed by the installer and the user.
The tables below provide space for you to record user codes and
the attributes of each. If you would like the Latchkey attribute
changed for any code, contact your dealer.
B
L
S
ACCOUNT NUMBER
User can bypass sensors.
Users can send Latchkey pages.
User can perform system tests.
My central station account number is:

Defaults are indicated by
____________________________________________________
B
SYSTEM SENSORS
Record the sensor number and name in the table below.
Indicate whether it is a:
hardwired sensor (HW), wireless sensor (WL), or touchpad (TP).
System Master
00
01
No.
Sensor Name
HW / WL / TP
02
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
03
04
05
06
07
08
09
10
11
12
13
14
15
L
S
Code
 N/A  (Default: 1234)
19
TOUCHPAD INFORMATION
Keychain Touchpad 3
Status beeps and Key beeps are programmable by the installer.
The Silent Arming feature is user–programmable.
Protest beeps upon bypassing will always sound.
Location of TP
Status
Beeps
Key
Beeps
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
On/Off
P re s s th e
L o c k k e y to :
¨
In c re a s e th e
a r m in g le v e l.
¨
A rm th e s y s te m
to L e v e l 3 w ith
n o E x it o r
E n t r y d e la y .
P re ss b o
¨
C re
¨
C re
¨
O th
_ _ _
_ _ _
_ _ _
_ _ _
th
a te
a te
e r:
_ _ _
_ _ _
_ _ _
_ _ _
a t o n e tim e to :
a P o lic e p a n ic a la r m .
a n A u x ilia r y p a n ic a la r m .
P re ss b o
¨
C re
¨
C re
¨
O th
_ _ _
_ _ _
_ _ _
_ _ _
th
a te
a te
e r:
_ _ _
_ _ _
_ _ _
_ _ _
a t o n e tim e to :
a P o lic e p a n ic a la r m .
a n A u x ilia r y p a n ic a la r m .
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
Keychain Touchpad 4
P re s s th e
L o c k k e y to :
¨
In c re a s e th e
a r m in g le v e l.
¨
A rm th e s y s te m
to L e v e l 3 w ith
n o E x it o r
E n t r y d e la y .
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
ACCIDENTAL SMOKE AND FIRE ALARMS
To silence the alarms and reset the sensor:
Is Touchpad Tamper feature on?
♦
♦
•
Yes. If, when the system asks for a code, more than 40 touchpad keys are pressed in rapid succession and those keystrokes
are not part of a valid access code, a siren will sound.
No. Multiple keypresses that are not part of a valid access
code will not send an alarm.
There are _____ keychain touchpads in use in the system.
Press
1
+ Code, once to silence the alarm.
• Press 1 + Code, twice to reset the smoke alarm.
Smoke and fire panic alarms cannot be cancelled and are always
reported to the central station.
If, after disarming the system once, the system still thinks a sensor is
open, disarm the system again.
In the event of an accidental smoke or fire alarm, follow these
dealer instructions:
____________________________________________________
Keychain Touchpad 1
____________________________________________________
P re s s th e
L o c k k e y to :
¨
In c re a s e th e
a r m in g le v e l.
¨
A rm th e s y s te m
to L e v e l 3 w ith
n o E x it o r
E n t r y d e la y .
P re ss b o
¨
C re
¨
C re
¨
O th
_ _ _
_ _ _
_ _ _
_ _ _
th
a te
a te
e r:
_ _ _
_ _ _
_ _ _
_ _ _
a t o n e tim e to :
a P o lic e p a n ic a la r m .
a n A u x ilia r y p a n ic a la r m .
____________________________________________________
_ _
_ _
_ _
_ _
____________________________________________________
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
Keychain Touchpad 2
P re s s th e
L o c k k e y to :
¨
In c re a s e th e
a r m in g le v e l.
¨
A rm th e s y s te m
to L e v e l 3 w ith
n o E x it o r
E n t r y d e la y .
____________________________________________________
P re ss b o
¨
C re
¨
C re
¨
O th
_ _ _
_ _ _
_ _ _
_ _ _
th
a te
a te
e r:
_ _ _
_ _ _
_ _ _
_ _ _
a t o n e tim e to :
a P o lic e p a n ic a la r m .
a n A u x ilia r y p a n ic a la r m .
DIALER ABORT
_ _
_ _
_ _
_ _
Is the Dialer Abort feature enabled?
♦ Yes. I have ____ seconds to cancel an accidental intrusion or
auxiliary alarm before it is reported to the central station.
♦ No. All alarms are reported to the central station immediately.
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
_ _
20
ARMING INFORMATION
PAGING
For what events will the central station or pagers be notified?
Delay Doors and Delay Time Settings
Pagers
When the system is armed, enter and exit the premises only
through designated delay doors.
CS 1
The time allowed to enter the premises and disarm the system is
the Entry Delay time.
The time allowed to leave the premises after arming the system is
the Exit Delay time.
Entry
Delay
Exit
Delay
1
:
:
2
:
:
3
:
:
4
:
:
5
:
:
Door
Door Location
Feature
My system features include:
Quick Arm
♦
♦
Yes. Press the arming level desired.
No. Enter arming level, then access code.
Quick Exit
♦
Yes. Press D and exit your armed premises
through a delay door within 2 minutes.
No. I need to disarm my system in order to
exit the premises.
♦
Exit Extension ♦
♦
Keyswitch
Arming
Auto STAY
Arming
♦
1
Opening/Closing Reports
Latchkey Reports
N/A
N/A
Is the Streamlining feature enabled?
♦ Yes. When the system pages me, the message will not include
the central station account number. According to my pager
provider, the central station account number will appear as:
♦
____________________________________________________
No. All pages from my system will include the
account number.
IF THE POWER GOES OUT
Your system has a backup battery that keeps your system operational during a power failure. An optional feature allows your system to alert the central monitoring station if the power is off for
more than 15 minutes. It reports again when power has been
restored.
NO ACTIVITY TIME
SYSTEM INFORMATION
♦
♦
Yes. If there is no activity in my system for ____ hours (1-42,
default 24), the system will send a No Activity report to the
Central Station.
No. My system setup does not include this feature.
______________________________________
System Information
______________________________________
Factory code
Yes. If, after arming to Level 3—AWAY, I don’t
exit through a designated delay door, the system will arm to Level 2—STAY.
No. If, after arming to Level 3—AWAY, I don’t
exit through a designated delay door, the system will continue to arm to Level 3—AWAY.
And, if my system contains motion detectors,
movement may cause an alarm.
3
Low Level Reports
Yes. I can use a key to arm the system.
The switch is located:
♦
2
High Level Reports
My system uses the No Activity feature.
No.
♦
Reporting Features
Yes. If I re-enter the armed premises during
the Exit Delay time, the Exit Extension will
begin.
No. If I re-enter the armed premises during
the Exit Delay time, it will continue to count
down and I must disarm the system.
♦
CS 2
System number
System level
Code
21
• Understand how to use your security system.
• Know the normal state of doors and windows; open, closed, or
locked.
• Use a different escape route if closed doors feel hot to the touch.
• Emphasize that everyone should escape as quickly as possible.
Do not stop to gather any belongings.
• Crawl and hold your breath as much as possible to help reduce
smoke inhalation during your escape.
• Meet at a designated outdoor location.
• Emphasize that no one should return to the premises if there is a
fire.
• Notify fire department from a neighbor’s phone.
WARNING! If you arrive at the premises and hear sirens, do not
attempt to enter the building. Call for emergency
assistance from a neighbor’s phone.
B e d ro o m
L iv in g
R o o m
D in in g
R o o m
♦
♦
Alarm System Limitations
Not even the most advanced alarm system can guarantee protection against burglary, fire, or environmental emergencies. All alarm
systems are subject to possible compromise or failure-to-warn, for a
variety of reasons including:
• If sirens are not placed within range of persons sleeping, in
remote areas of the premises, or if they are placed behind doors
or other obstacles.
• If intruders gain access through unprotected entry points or areas
where sensors are bypassed.
• If intruders have the technical means of bypassing, jamming, or
disconnecting any or all parts of the system.
• If power to sensors is disconnected or inadequate.
• If freeze, flood, or any environmental sensors are not located in
areas where the specific condition can be detected.
• If smoke does not reach a smoke sensor. For example, smoke
sensors cannot detect smoke in chimneys, walls, roofs, or smoke
blocked by a closed door. Sensors may not detect smoke on
building levels different from their installed location. Sensors
may not warn in time when fires are caused by smoking in bed,
explosions, improper storage of flammables, overloaded electrical circuits, or other hazardous conditions.
d sm o k
te c to r
s sm o k
l if d o o
n t a n d
e d e te c to r
e d e t e c t o r is
r is n o t p r o v id e d b e t w e e n
r e c r e a tio n r o o m s .
S m
sh
tw
a r
th
B e d ro o m
H
H a ll
B e d ro o m
B e d ro o m
L iv in g
R o o m
x
B a se m e n t
D in in g
R o o m
T V
R e q u ir e
H e a t d e
In d ic a te
o p tio n a
b a se m e
B e d ro o m
K itc h e n
L iv in g
R o o m
K itc h e n
H
L iv in g
R o o m
o k e
o u ld
e e n
e a a n
e fa m
d e te c to rs
b e lo c a t e d
t h e s le e p in
d th e re s t
ily liv in g u
g
b e -
o f
n it .
B e d ro o m
R e c r e a tio n
R o o m
B e d ro o m
R o o m
Use the following guidelines when drawing your floor plan:
Show all building levels.
Show exits from each room
(two exits per room are recommended).
Show the location of all security system components.
Show the locations of any fire extinguishers.
H
B a se m e n t
The figure on this page is an example of a multilevel floor plan. Use
it as a guide and draw your floor plan on the next page.
♦
♦
D in in g
R o o m
X
FLOOR PLAN EXAMPLE
YOUR FLOOR PLAN
A s m o k e d e t e c t o r s h o u ld
b e lo c a t e d o n e a c h le v e l.
B e d ro o m
H a ll
Develop plans for a variety of emergency situations. Periodically
discuss and rehearse emergency plans that include the following:
H a ll
APPENDIX B:
PLANNING FOR EMERGENCIES
In fa m
m o re
lo c a t e
a t e a c
ily liv
th a n
a sm
h a re
in g u n its w ith
o n e s le e p in g a r e a ,
o k e d e te c to r
a .
B e d ro o m
B e d ro o m
N O T E : C e ilin g -m o u n t e d s m o k e d e t e c t o r s s h o u ld b e lo c a t e d in t h e c e n t e r o f t h e
r o o m o r h a ll, o r n o t le s s t h a n 4 in c h e s fr o m t h e w a ll. W h e n t h e d e t e c t o r is
m o u n t e d o n t h e w a ll, t h e t o p o f t h e d e t e c t o r s h o u ld b e 4 t o 1 2 in c h e s
fr o m t h e c e ilin g .
N O T E : D o n o t in s t a ll s m o k e d e t e c t o r s w h e r e n o r m a l a m b ie n t t e m p e r a t u r e s a r e
a b o v e 1 0 0 ° F o r b e lo w 4 0 ° F . A ls o , d o n o t lo c a t e d e t e c t o r s in fr o n t o f
A C / H e a t r e g is t e r s o r o t h e r lo c a t io n s w h e r e n o r m a l a ir c ir c u la t io n w ill
k e e p s m o k e fr o m e n te r in g th e d e te c to r .
N O T E : A d d it io n a l in fo r m a t io n o n h o u s e h o ld fir e w a r n in g is a v a ila b le a t n o m in a l
c o s t fr o m : T h e N a tio n a l F ir e P r o t e c tio n A s s o c ia tio n , B a t te r y m a r c h P a r k ,
Q u in c y , M A 0 2 2 6 9 . R e q u e s t S t a n d a r d N o . N F P A 7 4 .
• If telephone lines are out of service. Telephone lines are also vulnerable to compromise by any of several means.
Inadequate maintenance is the most common cause of alarm failure. Therefore, test your system once each week to verify sensors,
sirens, and phone communications are all working correctly.
Note: Although having an alarm system can make you eligible for
reduced insurance premiums, the system is no substitute for
insurance.
Warning:
Security systems and devices cannot compensate you
for life or property losses.
22
If Your System Needs Service
Company Name _____________________________
If you have any questions about your security system or if it ever
needs servicing, please contact your security dealer.
Address ____________________________________
City _______________ State _____ Zip __________
Phone Number (_____) _______________________
Contact Name _______________________________
Floor Plan of Your Home or Business
23
Examples of Programming Using Menus
APPENDIX C:
PROGRAMMING YOUR SYSTEM
Here are two examples of programming using system menus. The
examples describe each step involved in programming a user code
and in erasing a user code from a fixed English touchpad.
You can program the following items on your system:
•
•
•
•
•
•
System time and date
User codes
Downloading feature
Silent Arming feature
Brightness of touchpads
Chime feature
To change or assign a user access code:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
then press ƒ.
3.
Press B until the touchpad displays the type of code you
wish to change (Regular User codes or System Master
code), then press ƒ.
For example, if you want to change a Regular User code,
press ƒ when the touchpad displays “REG CODES.”
4.
Press B until the touchpad displays the user code you wish
TWO METHODS TO PROGRAM YOUR SYSTEM
There are 2 methods for programming your system:
• Programming menus—Offers visual text cues from your touchpad
• Programming shortcuts—Allows you to type in a sequence of
numbers for a specific programming task.
to change, then press ƒ.
For example, if you want to change Regular User code 2,
press ƒ when the touchpad displays “REG CODE 02.”
Either method requires a valid System Master code. You cannot
program the system using a regular user code.
Using Programming Menus
The programming menus are arranged much like a computer software program: menus containing multiple options.
5.
Enter the new code and press ƒ.
6.
Press B. “DIRECT BYPASSING” (or “BYPASS”) appears:
• Press 1 +
• Press 2 +
To navigate through the menus:
7.
P re ss
P re ss
P re s s Ato
m o v e b a c k w a rd
th ro u g h
th e m e n u
P re s s Bto
m o v e fo rw a rd
th ro u g h
th e m e n u
u m b e re d
e y s w h e n
s o r c o d e
o ic e s a r e
re q u e s te d
8.
Test System Weekly
Off
Stay
Away
A
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
B
press both
C
press both
P re ss
d e s e le c t
a n o p tio n o r to
c a n c e l a n e n try
ƒ
ƒ
to turn the option off for this user code.
to turn the option on for this user code.
Press B. “SYSTEM TESTS” (or “TESTS”) appears:
• Press 1 +
to tu rn
a fe a tu re o n
2
1 to tu rn
a fe a tu re o ff
D
P re ss n
k
v a lu e
c h
Press B until the touchpad displays “USER CODES,”
‚to
ƒ to turn the option off for this user code.
• Press 2 + ƒ to turn the option on for this user code.
Press ‚ + B to move to the next user code, or
‚ + 4 + ƒ to exit the programming menus.
Note: The system will not accept the same code for two
different users.
To erase a user code:
1. Enter the programming menus by pressing
9 + System Master Code.
2.
Press B until the touchpad displays “USER CODES,”
then press ƒ.
3.
The touchpad displays “REG CODES.” Press ƒ.
(You cannot delete the System Master code.)
4.
Press B until the touchpad displays the user code you wish
P r e s s ƒ t o s e le c t
a n o p tio n o r to
a c c e p t a n e n try
5.
6.
to erase, then press ƒ.
For example, if you want to change User code 4,
press ƒ when the touchpad displays “REG CODE 04,” or
“USER 04.”
Enter the System Master code you used in Step 1 and
press ƒ. The deleted code appears as “REG 01 ––––,” or
“USER 01 — ✽ ✽ ✽ ✽,” for example.
Press ‚ +
‚
+
4
+
B to move to the next user code, or
ƒ to exit the programming menus.
E n t e r c o d e
Enter the System Master code.
System displays briefly:
Press
B to move forward in the menu. B
Press
1 to turn a feature off.
Press
A to move backward in the menu. A
Press
2 to turn a feature on.
Press
‚ to back out of the menu.
Press
ƒ to enter the menu. ƒ
‚
Press B to
return to the start of the
Programming Menu.
Then, system displays:
B
ƒ
‚
B
ƒ
B
‚
ƒ
(Regular User Codes)
B
(System Master Code)
ƒ
ƒ
‚
‚
ƒ
(Silent Arming)
1 + ƒ for Off
2 + ƒ for On
1 + ƒ for Off
2 + ƒ for On
ƒ
B
ƒ
Continue to press B
for User Codes.
Press B
to
return to Reg Code 00.
8642G71A.DSF
C h im e
(Chime On Close)
1 + ƒ for Off
0 + ƒ for Off
1 + ƒ for Low
2 + ƒ for On
2 + ƒ for Medium
3 + ƒ for High
1 + ƒ for Off
2 + ƒ for On
1 + ƒ for Off
2 + ƒ for On
Press ‚ + B for
next User Code.
1 + ƒ for Off
2 + ƒ for On
Press ‚ + B for
next User Code.
ƒ
1 + ƒ for Off
2 + ƒ for On
(Touchpad Brightness)
ƒ
S y s t e m
is O K
B
B
(System Tests)
ƒ
ƒ
B
‚
Press ‚ + B for
next User Code.
ƒ
1 + ƒ for Off
2 + ƒ for On
ƒ
B
(Downloading)
(Direct Bypassing)
ƒ
ƒ
‚
B
B
B
1 + ƒ for Off
2 + ƒ for On
Direct Bypassing
System Tests
Downloading
A user attribute that,
when on, allows the
user to bypass sensors
directly by pressing:
ƒ + code +
sensor number
A user attribute that,
when on, allows the
user to enter test mode
by pressing:
8 + code + 2
(Phone Test)
8 + code + 3
(Sensor Test)
When feature is on:
Allows dealer to
make changes to
the system
from off-site.
Silent Arming
Chime On Close
When feature is on:
When feature is on and Chime
is turned on ( 7 + 1 ):
Status beeps while
arming will be silent.
2 beeps sound when a protected
door or window is opened.
1 beep sounds when the door
or window is closed again.
24
9
Programming Menus:
At a touchpad, press
System displays:
25
Using Programming Shortcuts
The table below lists:
1.
2.
3.
4.
5.
6.
A programming shortcut is a number that gets you to a particular
spot in the programming menus. A series of shortcut numbers
takes you directly to the feature or code you want to change.
1. Enter
programming
menus:
2. Choose programming task.
4. Enter value
or choice.
Set system time
00
Time in 24-hour
format (Enter 4 digits)
Set system date
01
Enter 6-digit date in
mm/dd/yy format
Change User code 00
10000
Direct Bypassing for User 00
10001
System Tests for User 00
10002
Change User code 01
10010
Direct Bypassing for User 01
10011
System Tests for User 01
10012
Change User code 02
10020
Direct Bypassing for User 02
10021
System Tests for User 02
10022
Change User code 03
9 + Master Code
3. Enter ‚ + ‚,
then key
sequence.
How to enter the programming menus.
User programming tasks.
The sequence of keypresses to take you to the task.
Specific information to enter for the task.
How to accept an entry.
How to exit the programming menus.
10030
Direct Bypassing for User 03
10031
System Tests for User 03
10032
Change User code 04
10040
Direct Bypassing for User 04
10041
System Tests for User 04
10042
Change User code 05
10050
Direct Bypassing for User 05
10051
System Tests for User 05
10052
Change User code 06
10060
Direct Bypassing for User 06
10061
System Tests for User 06
10062
Change User code 07
10070
Direct Bypassing for User 07
10071
System Tests for User 07
10072
5. Secure
choice.
6. Exit
programming
menus.
ƒ
‚+4+ƒ
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
26
1. Enter
programming
menus:
2. Choose programming task.
Change User code 08
10080
Direct Bypassing for User 08
10081
System Tests for User 08
10082
Change User code 09
10090
Direct Bypassing for User 09
10091
System Tests for User 09
10092
Change User code 10
10100
Direct Bypassing for User 10
10101
System Tests for User 10
10102
Change User code 11
10110
Direct Bypassing for User 11
10111
System Tests for User 11
10112
Change User code 12
10120
Direct Bypassing for User 12
10121
System Tests for User 12
10122
Change User code 13
9 + Master Code
3. Enter ‚ + ‚,
then key
sequence.
10130
Direct Bypassing for User 13
10131
System Tests for User 13
10132
Change User code 14
10140
Direct Bypassing for User 14
10141
System Tests for User 14
10142
Change User code 15
10150
Direct Bypassing for User 15
10151
System Tests for User 15
10152
Change System Master Code
110
4. Enter value
or choice.
5. Secure
choice.
6. Exit
programming
menus.
ƒ
‚+4+ƒ
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
1 (Off) or 2 (On)
4-digit code
Downloading
20
1 (Off) or 2 (On)
Silent Arming
21
1 (Off) or 2 (On)
Touchpad Brightness
22
0 for Off
1 for Low
2 for Medium
3 for High
Chime on Close
25
1 (Off) or 2 (On)
Factory Code
30
System Number
31
System Level
32
27
Notes:
28
Notes:
29
Notes:
30
FCC Notices
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Install a quality radio or television outdoor antenna if the indoor antenna
is not adequate.
• Reorient or relocate the panel.
• Move the panel away from the affected equipment.
• Move the panel away from any wire runs to the affected equipment.
• Connect the affected equipment and the panel to separate outlets, on
different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
• Send for the FCC booklet How to Identify and Resolve Radio-TV Interference Problems, available from the U.S. Government Printing Office,
Washington, D.C. 20402. Stock Number: 004-000-00345-4.
Changes or modifications not expressly approved by Interactive Technologies, Inc. can void the user’s authority to operate the equipment.
This equipment complies with part 68 of the FCC rules. On the FCC label
affixed to this equipment is the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.
The REN is used to calculate the maximum number of devices your telephone line will support with ringing service. In most areas the sum of all
device RENs should not exceed 5.0. Contact your local telephone company
to determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, your
telephone company may temporarily disconnect your service. If possible,
you will be notified in advance. When advance notice is not practical, you
will be notified as soon as possible. You will also be advised of your right to
file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper operation of your
equipment. You will be given advanced notice in order to maintain uninterrupted service. The telephone company may ask you to disconnect this
equipment from the network until the problem has been corrected or until
you are sure that the equipment is not malfunctioning. This equipment may
not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal
device provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Number of all the devices does not
exceed 5.
AVIS D’INDUSTRIE CANADA
AVIS:
L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’
exploitation et de sécurité des réseaux de télécommunications, comme le
prescrivent les documents concernant les exigences techniques relatives au
matérial terminal. Le Ministere n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’enterprise locale de télécommunication. Le
matériel doit également être installé en suivant une méthode acceptée de
raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas le dégradation du
service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’entreprise de télécommunications
peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais
fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise
à la terre de la source d’énergie électrique, des lignes téléphoniques et des
canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette
précaution est particulièrement importante dans les régions rurales.
Avertissment: L’utilisateur ne doit pas tenter de faire ces raccordements luimeme; il doit avoir recours à un service d’inspection des installations électriques, ou à électricien, selon le cas.
AVIS:
L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à
une interface. La terminaison d’une interface téléphonique peut consister
en une combinaison de quelques dispositifs, à la seule condition que la
somme d’indices d’équivalence de la sonnerie de tous les dispositifs
n’excède pas 5.
Declaration of Conformity (DoC)
Trademarks
Interactive Technologies, Inc. declares that the ITI model no. 60-792-95R is
in conformity with Part 15 of the FCC Rules. Operation of this product is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
ITI is a registered trademark of Interactive Technologies, Inc. Concord,
SuperBus, SnapCard, and ToolBox are trademarks of Interactive Technologies, Inc. X-10 is a registered trademark of X-10 (USA), Inc.
Industry Canada Warnings
Notice:
The Industry Canada Label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective,
operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document(s). The Department does
not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
This manual may refer to products that are announced but are not yet available.
31
A
F
P
AC Power Fail Reports 12
access codes 10, 25, 26
accidental alarms 6, 19
account number in page 13
alarms, cancelling 6
arming levels 4
arming the system 7, 8
Auto Phone Test Reports 12
Auto STAY Arming feature 8
auxiliary alarm 2
Auxiliary panic alarm 9, 10, 12
factory code 14, 20, 26
false alarms 15, 19
fire alarms 2
Fire panic alarm 8, 9
Fire Panic Reports 12
fixed English touchpad 12
floor plan 21
Force Armed Reports 12
Full System Status 9
glass guard sensors 16
pager codes 13
pagers 12, 20
panic alarms 9
panic buttons 15
Phone Failure Reports 12
Phone Failure Trouble 17
phone test 16
Phone Test Reports 12
police alarm 2
Police panic alarm 8, 9
Police Panic Reports 12
preventing accidental alarms
H
programming menus 10
Protest beeps 4
High Level Reports 12, 20
Hi-Tech Wireless Handheld
touchpads 3
Touchpad Low Battery Reports 12
Touchpad Supervisory Reports 12
Touchpad Tamper feature
Q
Touchpad Tamper Reports
Quick Arming feature 5, 13,
12
B
Battery Backup feature 20
Bus Failure Reports 12
Bypass Sensor Reports 12
bypassing sensors 8
C
cancelling alarms 6
Chime feature 4, 6, 12
Chime On Close feature 26
Chime-On-Close feature 6
Closing Reports 12, 20
communication test 16
CPU Back in Service Reports
G
I
D
date, setting on the system
11, 25
Dealer code 13
Delay door(s) 20
Dialer Abort feature 6, 19, 20
Direct Bypassing attribute 8
disarming the system 4
door/window sensors 15, 18
Download feature 14, 26
Duress Alarm Reports 12
20
Quick Exit feature 5, 20
R
K
Key Beeps feature 4, 19
keychain touchpads 5, 15, 19
keyswitch arming 4, 13, 20
L
Latchkey Paging Reports 12
Latchkey-designated users
codes 14
Level 1-OFF 2, 4, 5
Level 2-STAY 2, 5
Level 3-AWAY 2, 5
Low Battery Reports 12
Low Level Reports 12, 20
M
Master code 10, 26
motion detectors 15
E
N
emergency planning 21
Entry Delay 4, 7, 20
erasing user codes 10
Event Buffer Full Reports 12
event code 13
Exit Delay 4, 6, 7, 20
Exit Extension feature 7, 20
extended Exit Delay 7
No Activity Alarm Reports 12
No Activity feature 14, 20
No Delay feature 2, 7
O
opening doors or windows 8
Opening Reports 12, 20
T
tamper prevention 11
Tamper Reports 12
test mode 15, 16
testing the system 15
time, setting on the system
11, 25
11, 19
Installer code 13
12
CPU Low Battery Reports 12
6
System Tests user code attribute 11
system version 14
Rate-of-Rise heat detectors
15
Receiver Failure Reports 12
Receiver Jam Reports 12
remote phone access 9
resetting smoke detectors 19
Restoral Reports 12
S
Sensor Alarm Reports 12
sensor number in page 13
Sensor Restoral Reports 12
Sensor Supervisory Reports
12
Sensor Tamper Reports 12
sensor test 4, 15
shock sensors 15
Short System Status 9
Silent Arming feature 11, 19,
26
siren test 16
siren time-out 10
smoke detectors 4, 15, 19
Status beeps 4, 19
Streamline feature 13
supervised wireless siren 16
System Alarm Sounds 9
system level 14, 20, 26
System Master code 10, 13,
26
system number 20, 26
System Status 9
touchpads 3, 15, 19, 26
trouble beeps 4, 12, 15
trouble conditions 9
Trouble Reports 12
troubleshooting 15
U
user code 13
user codes 10, 13, 15, 18, 25
V
verifying alarm sounds 16
volume of touchpad 12
W
window sensors 15, 18
6 5 1 / 7 7 7 - 2 6 9 0
6 5 1 / 7 7 9 - 4 8 9 0
©1999 Interactive Technologies, Inc.
A
AC Power Fail Reports 12
access codes 10, 25, 26
accidental alarms 6, 19
account number in page 13
alarms, cancelling 6
arming levels 4
arming the system 7, 8
Auto Phone Test Reports 12
Auto STAY Arming feature 8
auxiliary alarm 2
Auxiliary panic alarm 9, 10, 12
Exit Extension feature 7, 20
extended Exit Delay 7
C
cancelling alarms 6
Chime feature 4, 6, 12
Chime On Close feature 26
Chime-On-Close feature 6
Closing Reports 12, 20
communication test 16
CPU Back in Service Reports
12
CPU Low Battery Reports 12
factory code 14, 20, 26
false alarms 15, 19
fire alarms 2
Fire panic alarm 8, 9
Fire Panic Reports 12
fixed English touchpad 12
floor plan 21
Force Armed Reports 12
Full System Status 9
G
glass guard sensors 16
H
High Level Reports 12, 20
Hi-Tech Wireless Handheld
touchpads 3
6
programming menus 10
Protest beeps 4
26
system number 20, 26
System Status 9
System Tests user code attribute 11
system version 14
T
tamper prevention 11
Tamper Reports 12
test mode 15, 16
testing the system 15
time, setting on the system
11, 25
Quick Arming feature 5, 13,
Installer code 13
Quick Exit feature 5, 20
R
Touchpad Tamper Reports
Rate-of-Rise heat detectors
12
15
touchpads 3, 15, 19, 26
trouble beeps 4, 12, 15
trouble conditions 9
Trouble Reports 12
troubleshooting 15
K
Key Beeps feature 4, 19
keychain touchpads 5, 15, 19
keyswitch arming 4, 13, 20
L
11, 25
Latchkey Paging Reports 12
Latchkey-designated users
codes 14
Level 1-OFF 2, 4, 5
Level 2-STAY 2, 5
Level 3-AWAY 2, 5
Low Battery Reports 12
Low Level Reports 12, 20
M
emergency planning 21
Entry Delay 4, 7, 20
erasing user codes 10
Event Buffer Full Reports 12
event code 13
Exit Delay 4, 6, 7, 20
pager codes 13
pagers 12, 20
panic alarms 9
panic buttons 15
Phone Failure Reports 12
Phone Failure Trouble 17
phone test 16
Phone Test Reports 12
police alarm 2
Police panic alarm 8, 9
Police Panic Reports 12
preventing accidental alarms
I
date, setting on the system
E
P
smoke detectors 4, 15, 19
Status beeps 4, 19
Streamline feature 13
supervised wireless siren 16
System Alarm Sounds 9
system level 14, 20, 26
System Master code 10, 13,
Touchpad Low Battery Reports 12
Touchpad Supervisory Reports 12
Touchpad Tamper feature
D
Dealer code 13
Delay door(s) 20
Dialer Abort feature 6, 19, 20
Direct Bypassing attribute 8
disarming the system 4
door/window sensors 15, 18
Download feature 14, 26
Duress Alarm Reports 12
opening doors or windows 8
Opening Reports 12, 20
F
B
Battery Backup feature 20
Bus Failure Reports 12
Bypass Sensor Reports 12
bypassing sensors 8
O
Master code 10, 26
motion detectors 15
N
No Activity Alarm Reports 12
No Activity feature 14, 20
No Delay feature 2, 7
Q
20
11, 19
Receiver Failure Reports 12
Receiver Jam Reports 12
remote phone access 9
resetting smoke detectors 19
Restoral Reports 12
U
S
Sensor Alarm Reports 12
sensor number in page 13
Sensor Restoral Reports 12
Sensor Supervisory Reports
12
Sensor Tamper Reports 12
sensor test 4, 15
shock sensors 15
Short System Status 9
Silent Arming feature 11, 19,
26
siren test 16
siren time-out 10
user code 13
user codes 10, 13, 15, 18, 25
V
verifying alarm sounds 16
volume of touchpad 12
W
window sensors 15, 18
6 5 1 / 7 7 7 - 2 6 9 0
6 5 1 / 7 7 9 - 4 8 9 0
©1999 Interactive Technologies, Inc.