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Troubleshooting
Error message
Cause
Action
Out of Memory
The machine’s memory is full.
Press Cancel and delete the previously stored
secure print data.
The machine’s memory is full.
Reduce the complexity of your document or reduce
the print resolution.
Secure Print Data
is full.
Out of Memory
Add more Memory.
Add more memory. (see Installing extra memory
uu page 99.)
Print Unable ##
The machine has a mechanical
problem.
Turn the power switch off, wait a few minutes, and
then turn it on again.
If the problem continues, call Brother Customer
Service.
Replace Drum
Replace Fuser
It is time to replace the drum unit.
Replace the drum unit. (See Replacing the drum unit
uu page 111.)
The drum unit counter was not reset
when a new drum was installed.
Reset the drum unit counter. (See Replacing the
drum unit uu page 111.)
It is time to replace the fuser unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser unit.
To replace Fuser Unit call Brother Customer Service
at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit
us at:
http://www.brother-usa.com/service/
Replace Laser
It is time to replace the laser unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the laser unit.
To replace Laser Unit call Brother Customer Service
at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit
us at:
http://www.brother-usa.com/service/
Replace PF Kit1
Replace PF Kit2
Replace PF KitMP
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the PF kit.
To replace PF Kit call Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service Center, visit
us at:
http://www.brother-usa.com/service/
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