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Questions and Answers
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Check that the connection is not being blocked by a firewall.
If you are using the GPL version, and you have not set up the QMSrvr service, then you
will need to log in using Telnet on port 23 or SSH on port 22, cd to your OpenQM
account folder, and then invoke OpenQM. Make sure that you have a telnet or ssh server
installed on the Linux machine.
I can connect, but I see strange characters on the screen and data doesn’t appear on
the screen correctly. What is wrong?
You need to set OpenQM and your terminal emulator to the same terminal definition.
Type TERM at the command prompt to find OpenQM’s current terminal setting. See if this
matches the emulation setting of your terminal emulator (in AccuTerm, you find this by
selecting ‘Tools | Settings | Terminal’ from the menubar).
See Sections 2.5.2 and 2.5.3 for more information.
The arrow keys on my keyboard don’t work for editing the commands on the
command stack. What is wrong?
If you are using AccuTerm, then make sure that you are using one of the special
AccuTerm terminal definitions. These are pre-configured to use the arrow keys for
editing. These terminal definitions end in ‘-at’ e.g. vt420-at.
Otherwise, check that the control keys work for editing as defined in the online help
section ‘The Command Editor’. If the control keys work, then you will need to program
your keyboard to send those key strokes when you use the arrow keys.
When I try to connect, I get a message saying ‘User limit reached’. What does this
mean?
OpenQM is licensed on the number of concurrent connections. This message means that
the OpenQM server is already connected to its maximum number of licensed
connections. You will need to disconnect one of those current connections before you
can log on, or you can purchase additional licenses for your system.
How do I update the license on my system?
Log to the QMSYS account, and type in:
UPDATE.LICENCE
Update the licence details using the information supplied by Ladybridge Systems or your
OpenQM dealer. You will need to log off and on before the new licence settings become
operative.
OpenQM has lots of options available. How do I find out which ones are active?
Just type
of each.
OPTION
at the command prompt. This will list all options and tell you the status
Similarly, you can type CONFIG at the command prompt to find the status of each of the
configuration parameters.
9.3
Accounts
How do I find out what accounts are on the system?
From the command prompt, type:
SORT QM.ACCOUNTS
This tells you which accounts are registered with OpenQM.
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This does not mean that all of these accounts are actually present.
Getting Started in OpenQM - Part 1