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User Manual
Front Matter
TECHNICAL SUPPORT
In case of technical problems with the CODICO system or one of its’ components please
refer to the System Documentation. In most instances, this may save you time in resolving
technical difficulties.
Should you not be able to resolve the problem please call your local distributor for technical
support.
HOW TO RETURN FAULTY PARTS
Before returning an item:
1.
Request a RMA (Return Merchandise Authorisation) Tracking Number from your local
Distributor.
2.
Scopus Network Technologies Support will assign a RMA Tracking Number; this must
accompany the item being returned and will be referred to in all correspondence.
3.
The item is sent to Scopus Network Technologies with the RMA Number included in the
accompanying documentation (shipping and customs forms).
Customer Support Point Of Contact (POC)
Scopus Network Technologies Inc.
Scopus Network Technologies Ltd.
U.S. OFFICES
INTERNATIONAL HEADQUARTERS
Page ii
12265 World Trade Drive
10 Ha’amal St., Park Afek
Suite G
San Diego, CA 92128
Rosh Ha’ayin, 48092
Israel
Tel: (858) 618-1600
Fax: (858) 618-1615
Tel: (972) –3-9007777
Fax: (972) –3-9007888
Email: [email protected]
Email: [email protected]
Web: www.scopususa.com
Web: www.scopus.co.il
P/N 2349-72784-00