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M.Sc. Thesis - A. Kamil; McMaster University - Computing and Software – eHealth
o Lab tech still struggle with placing the tubes and the equipments on a place
(there is no place to put or write on the labels).
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Lab tech toke the samples & went outside the room to put the labels & write on
them the initials
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Lab tech place the samples in cart
o Noticed that lab tech follow the proper precautions signs (Contact,
Droplet, and Airborne).
o IV Nurse come & check the IV line for patients (not related to lab)
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Lab tech noticed that there is a duplicated order, tech has to do one of the orders
& go and cancel the other order on MT
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There is no initial on the label about who places the order, it could be different or
same nurse
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No need for a written order to cancel the duplicated order, the written order
needed if the (physician, Nurse) want to cancel a regular order only.

Lab tech have difficulties carrying more than one tube for patients need many
samples, they don’t have the proper basket or container to put in 8 tubes.
Glucometer Flow in the Medicine F 6CD unit
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Information and specification about the patient diabetes comes from Emergency
Department
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Physician order blood sugar test on paper only (no MT available)
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Order could be 4 or 2 times/day (8AM, 12PM, 5PM, 10PM), or could be before
eating at 6 AM
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Nurse get the order from the patient chart or from the nurse sheet
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Nurse start by scanning their badges (so the system writes the name of the person
who collect the sample)
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Nurse scan or write patient information in the device
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