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M.Sc. Thesis - A. Kamil; McMaster University - Computing and Software – eHealth o Lab tech still struggle with placing the tubes and the equipments on a place (there is no place to put or write on the labels). Lab tech toke the samples & went outside the room to put the labels & write on them the initials Lab tech place the samples in cart o Noticed that lab tech follow the proper precautions signs (Contact, Droplet, and Airborne). o IV Nurse come & check the IV line for patients (not related to lab) Lab tech noticed that there is a duplicated order, tech has to do one of the orders & go and cancel the other order on MT There is no initial on the label about who places the order, it could be different or same nurse No need for a written order to cancel the duplicated order, the written order needed if the (physician, Nurse) want to cancel a regular order only. Lab tech have difficulties carrying more than one tube for patients need many samples, they don’t have the proper basket or container to put in 8 tubes. Glucometer Flow in the Medicine F 6CD unit Information and specification about the patient diabetes comes from Emergency Department Physician order blood sugar test on paper only (no MT available) Order could be 4 or 2 times/day (8AM, 12PM, 5PM, 10PM), or could be before eating at 6 AM Nurse get the order from the patient chart or from the nurse sheet Nurse start by scanning their badges (so the system writes the name of the person who collect the sample) Nurse scan or write patient information in the device 216