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6 Solving Problems This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself. This chapter explains the following: ■ Using the projector’s on-screen help system ■ What to do when the projector’s status lights flash ■ Solving problems with the image or sound ■ Solving password problems ■ Solving problems with the remote control ■ Contacting technical support 79