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Creating Campaigns
NOTE: If this is a Business-to-Business Campaign, please see
Business Campaign Options for additional information on
choices available in setting up your campaign.
4. Select whether the system should redial each number in case of a
busy or no answer.
Step 2: Message Details
1. Select a Voice Mail Message.
a. Click the Select Message icon. A window will open showing all
stored messages and a search function.
b. If the message you seek is not immediately visible, you can
narrow your choices by using the Search function. Type in a
name or any part of the name or description, or enter a date or
date range in which the message was created, and click
Search. All messages matching your search criteria will be
displayed.
c.
You can confirm which message is the correct one by listening
to it, either by clicking the Listen button for that message (your
system must have a media player program and speakers on
your computer), or by dialing the toll-free displayed on screen
and entering the PIN number for that message. You cannot rerecord or change the message.
d.
Once you locate the correct message, click Select at the end
of the row. That message will appear on the main Create
Campaign screen as your selected Voice Mail Message.
NOTE: A campaign must include a choice for both live messages
and voice mail. They can be different messages or both the same.
You must make a selection for both a live message and a voice
mail message even if both delivery methods use the same
message.
2. Select a Live Message.
NOTE: To use the same message you have just selected as your
Voice Mail Message for your Live Message, click the button
marked Copy next to the Select Live Message text.
To select a different Live Message than your Voice Mail Message:
a. Click the Select Message icon. A window will open showing all
stored messages and a search function.
b. If the message you seek is not immediately visible, you can
narrow your choices by using the Search function. Type in a
name or any part of the name or description, or enter a date or
date range in which the message was created, and click
Search. All messages matching your search criteria will be
displayed.
c.
In the Message selection window, you can determine if you are
selecting the correct message by listening to it, either by
clicking the Listen button for that message (you must have
Windows Media Player and speakers on your computer), or by
VoiceBlast Help v 1.1 © 2007 SmartReply
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