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Printer Maintenance Replacing/Adjust Media End Caps Clearing Jams To clear jams from the printer: 1. Remove all damaged ribbon and/or media from the printer. 2. Check that there is no damage to the print head, tear-off bar, sensors, or any other parts. 3. Check whether any cleaning is needed. If cleaning is required, see “Cleaning the Printer” on page 4-3 for details. 4. Reload ribbon and media and clear all error messages. Remove Tearbar Ramp Cover (Tearbar only) If media gets jammed, you may need to remove the tearbar ramp cover to correct the jam. To remove the tearbar ramp cover: 1. Lift and pull the ramp cover forward until it slides down the exit ramp. The ramp cover should not be completely removed. 2. Clear the jam of any trapped media. 3. Slide the ramp cover back up into place until it snaps into place. Press your finger/thumb on the finger icons to press the ramp into place. Replacing/Adjust Media End Caps In the unlikely even that your tape roll comes apart, contact Tech Support for assistance in replacing or adjusting the end caps. See “Technical Support and Registration” on page xxii for details. BBP®33 Sign & Label Printer User’s Manual 4-15