Download 1 FM07I4A

The Zeroplus Logic Analyzer
User’s Manual V3.10
Objective
In this chapter, troubleshooting is divided into installation, software and hardware issues. These
troubleshooting questions and answers depend not only on our engineers, but also on end users such as students,
engineers, technical manual writers, and others.
5.1
Installation Troubleshooting
Q1.
Why it is not prompt when I insert the driver CD into my CD-ROM?
A:
At this stage, the driver CD is not auto-executable. The primary issue here is a chipset problem. Though
these six Logic Analyzer models seem only different in model number, they are quite different in firmware
and chipsets. Due to installation procedures (see Chapter 2), we are unable to compile a driver program that
auto-detects the chipset at the beginning of the installation.
Q2.
Why does the installation software keep giving an error message saying that I don’t have enough
memory?
A:
This kind of problem happens in many hardware installations. Turn off multimedia programs such as Media
Player, media decoders, media encoders, and so on. If there are any multimedia icons in the system tray
(see the far right end of the START menu taskbar), remove them. The Logic Analyzer software will run
better in memory locations from 64 to 512 MB.
Q3.
What should I do if I want to share this software interface with all users of my computer after
installing it?
A:
The shortcut is removing the software interface, and then reinstalling it. By default, the program is available
for all users.
Q4.
My HDD is modest; which software components are absolutely necessary?
A:
Choose Custom as your setup type. Next, unselect items such as examples and tutorials. You must install
at least the Main App (application).
Q5.
My MS Windows system will not accept the driver; what should I do?
A:
Double check that you run the correct Setup.exe from the folder that corresponds to your hardware and MS
Windows version. Visit our website for the latest updated or debugged software. If you are running this
program on a virtual machine, the virtual machine may not support the amount of hardware addressing. In this
case, try it with a machine that is physically running a Windows system.
185
FM07I4A