1
Download DeskView User Manual 1
Transcript
Chapter 4: Managing Computers This section explains how to manage computers using DeskView and includes the following topics: • Viewing DeskView Collections (page 21) • Configuring DeskView System Data Policies (page 23) • Configuring DeskView Notifications (page 25) • Enabling Notification Policies for Helpdesk (page 27) • Opening the DeskView Notifications Page (page 28) • Viewing DeskView Notifications (page 29) • Changing the Processing Status of a DeskView Notification (page 29) • Deleting a DeskView Notification (page 30) • Viewing the System Data of a DeskView Managed System (page 30) • Using the DeskView System Data Tab (page 31) • Using the ServerView System Data Tab (page 33) • Configuring Thin Clients (page 35) • Using DeskView Client Tools (page 35) • Using DeskFlash (page 36) • Using DeskOff (page 37) • Using DeskView BIOS Settings (page 39) • Using DeskView Security (page 42) • Using DeskView Serial Numbers (page 42) • Viewing DeskView Client Tools Events (page 44) Viewing DeskView Collections DeskView contains several predefined collections. You can find these collections in the Tasks, Resources, and Configuration tabs. The following table shows how to access DeskView collections. All DeskView Managed Systems Shows all systems which are managed by DeskView. These systems have the DeskView Agent installed on them and system data has been sent to the database. To access the collection, in the Altiris Console, click the Resources tab > Resource Management > Collections > DeskView > DeskView managed systems > All DeskView managed systems. All Systems with DeskView Agent DeskView User Manual Shows all systems which have the DeskView Agent installed. To access the collection, in the Altiris Console, click the Configuration tab > Configuration > Solution Settings > Platform Administration > DeskView > DeskView Agent Rollout > All systems with DeskView Agent. 21
