Download Core Reporting User Manual for Direct Users

Table of Contents
1
Introduction .......................................................................................................................................... 3
2
Logging In .............................................................................................................................................. 3
3
Setting up “Sub-Users” ......................................................................................................................... 6
4
Navigation ........................................................................................................................................... 10
5
Information for former ProtoBase merchants .................................................................................... 12
6
Special Announcements & Notifications ............................................................................................ 13
7
Transaction Reports ............................................................................................................................ 13
7.1 Card Search ....................................................................................................................................... 14
7.2 Authorizations ................................................................................................................................... 16
7.3 Sales .................................................................................................................................................. 16
7.4 Batch History ..................................................................................................................................... 17
7.5 Payment History................................................................................................................................ 18
7.6 Statements ........................................................................................................................................ 18
7.7 Retrievals........................................................................................................................................... 21
7.8 Chargebacks ...................................................................................................................................... 22
8
Summary Reports................................................................................................................................ 23
9
Additional Statement Information ...................................................................................................... 25
10
Glossary of Terms............................................................................................................................ 27
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