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Statistics of the total flow (including total sending/receiving flow and total
connection duration)
1.23. The vendor shall undertake to supply on continuing basis all software
updates. These updates may include new features and services and other
maintenance updates. The software up-gradation shall be possible with
minimum interruption to the service
1.24. Any update in the software at a later stage to overcome deficiencies of the
system due to bugs, compatibility etc., shall be provided free of cost by the
supplier.
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