Download ObserveIT Configuration Guide

ObserveIT Configuration Guide
b) From the Applications list, select an application for which you want to enable recording, and
enter the application's URL in the text box. You can specify part of the URL path, or the exact
URL by selecting the Exact Match check box. Note that although the application will be added,
it will only be recorded when the user accesses the specified URL.
c) Click Add. Repeat step 2 for each application that you want to include in the list.
d) For example, by typing "www.google.com" and clicking Add, *www.google.com* will be
added to the list of recorded applications, recording any variation to that URL as long as the
base string exists in the URL. If you also select Exact Match before clicking Add,
"www.google.com" will be added to the list of recorded applications and any variation of that
URL will NOT be recorded.
Note: To remove applications from the list, select them and click the Remove button.
e) To record metadata for all applications, select the check box, Record metadata for all
applications regardless of whether they appear in the list. Note that a video is recorded only
for applications that appear in the list.
5) To configure ObserveIT to record only metadata for the applications accessed during a user's
session, select the Record metadata only option. Note that when this option is selected, no graphic
information will ever be recorded.
6) Click Save to save the changes.
Setting changes will take effect on new user sessions, after the current sessions are closed.
Agent Logging and Debugging
Note: This feature is supported on Unix-based server policies only.
This feature enhances Agent logging and debugging by enabling users to dynamically control the
level of detailed logs, at the policy level.
By default, after ObserveIT installation, the Unix/Linux Agent creates a directory named
/opt/observeit/agent/run, which is used to store the log files of all recorded sessions.
Unix/Linux Agent logs are stored in the obit.log file. When the obit.log file reaches its
predefined limit, rotation occurs; that is, the file content is moved to a renamed backup file, and new
log and debug data is stored in the obit.log file.
Four log level options can be configured at the policy level to trace Agent activities: error, warning,
info, or debug. In earlier versions of ObserveIT, all internal messages and debug information were
written to the syslog. The syslog is now used to store only critical system (error log level and above)
errors; all other events are written, by default, to the obit.log file, or can be configured at the policy
level.
In the ObserveIT Web Console, you can configure a server policy for session logs, per server (Agent)
from the Configuration > Servers page, or by using Server Group Policies to configure many servers
(Agents) simultaneously.
To configure session logs with session level information using Server Policies
1) In the Configuration > Server Policies page, select the required server policy template (Unixbased policy) or click Create to create a new server policy.
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