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TABLE OF CONTENTS
Table of Contents
Introduction
UVO eServices at a Glance
Component Overview
- UVO eServices Audio Control Unit
- Accessing the eServices Home Screen
- Steering-Wheel-Mounted Controls
- Voice Commands
- UVO eServices Smartphone App
- MyUVO.com
Core Functionality
- Pairing the Smartphone
- Selecting/Changing the Connected Phone
- Manually Setting Priority
Delivery, Resources and Follow-Up
- Delivery: Recommended Orientation Process
- Resources
- Follow-Up
Registration and Setup
Registration
UVO eServices Audio Control Unit Settings
MyUVO.com Settings
Preferred Dealer
Emergency Assist Features
Crash Notification Assist (911 Connect)
Roadside Assist
Diagnostics
Critical Diagnostic Alerts
Vehicle Diagnostics
Scheduled Diagnostics
Maintenance
Health Reports
Maintenance
Service Appointments
Notifications
Parking Minder
Parking Minder
My POIs
My POIs (NAVI only)
eServices Guide
eServices Guide
My Car Zone
My Car Zone
Settings
Setting Alerts
Sending Vehicle Data to MyUVO.com
Reviewing Triggered Alerts
Trip Information
Trip Information
MyUVO Awards
Index
Index
A1
A5
A5
A7
A9
A10
A11
A12
A13
A13
A17
A18
A20
A21
A22
A23
B1
B15
B19
B 21
C1
C2
D1
D2
D4
E1
E5
E9
E13
F1
G1
H1
I1
I2
I8
I20
I22
J1
J4
K1
INTRODUCTION
INTRODUCTION
UVO eServices at a Glance
UVO eServices1 is the latest evolution in telematics and infotainment,
delivering on Kia’s continued quest to provide advanced technology that
makes driving safer, more convenient and more enjoyable.
A1
INTRODUCTION
SUMMARY OF FEATURES/SERVICES
EMERGENCY ASSIST FEATURES
Crash Notification Assist6
Automatically calls 911 when an air bag deploys.
INTRODUCTION
UVO eServices1 will be available in two versions:
Roadside Assist7
Pressing an icon on the audio control unit in the vehicle or an
icon on the smartphone app4,5 connects you with roadside assistance,
24/7.
MAINTENANCE
Critical Diagnostic Alerts
Diagnostics8 will automatically start whenever a critical powertrain issue is
detected. The results will display on the audio control unit, and the system
will provide the option to schedule service or call roadside assistance. If
“schedule service” is selected, the system will send diagnostic results to the
owner’s MyUVO account.
Vehicle Diagnostics
UVO eServices with Navigation.
Run diagnostics at any time simply by pressing the Diagnostics icon on
the audio control unit. Results will display, and users can call roadside
assistance or schedule service as needed. Users also have the option to
send results to their MyUVO account.
Scheduled Diagnostics
Use the UVO eServices1 smartphone app4,5 to schedule diagnostics to run
on a set day each month.
Maintenance
On MyUVO.com, users can select service intervals, view recommended
service and record when service has been completed.
Schedule Service Appointments
Using MyUVO.com, users can schedule service with their preferred dealer
or a nearby dealer. Users can also schedule service on the audio control unit
when diagnostic checks turn up issues.
Health Reports
UVO eServices (non-Navigation).
Results from diagnostic checks are easily accessible on the user’s MyUVO
account.
Notifications
Each system includes all the great features that Kia’s in-vehicle technology
is known for, such as hands-free2 calling, voice recognition, seamless
connection to a variety of media sources and a Rear-Camera Display3. UVO
eServices builds on this foundation by integrating the audio control unit in
the vehicle with an app4,5 on the driver’s smartphone and the driver’s MyUVO
account. The result is an expansive breadth of capabilities.
A2
MyUVO.com will alert users when recommended maintenance is due,
when UVO software updates are available and when other important news
is available.
A3
INTRODUCTION
HOW UVO eSERVICES WORKS
MyUVO.com
UVO eServices1 employs a very unique infrastructure. Unlike subscriptionbased systems such as OnStar®14, UVO eServices is a smartphonedependent system that leverages the owner’s Bluetooth®11-enabled
smartphone4,5 to communicate with the outside world. This allows Kia to offer
UVO eServices without the need of an additional cellular plan or subscription.
New Kia owners can set up a personalized account on MyUVO.com to
manage UVO eServices1. Owners will have access to vehicle health records
and maintenance schedules. They can also save points of interest, record
maintenance visits and schedule service. Both desktop and mobile versions
are available for easy access.
INTRODUCTION
CONVENIENCE
My POIs (Navigation units only)
Users can save Points of Interest (POIs) on MyUVO.com and upload them
to the UVO audio control unit for navigation guidance. They can also send
them to the user’s account using Google MapsTM 10.
Parking Minder
Users can save the vehicle’s parking location and use map functions on
the smartphone app4,5 to find their way back to the vehicle. They can also
take and save pictures for location reference, set parking meter times, set
meter reminders and email their location to others.
1
2 Registered Bluetooth®enabled iPhone® with UVO
eServices app running
eServices Guide
Places a call to an automated service that allows the user to get
information on UVO eServices.
AN IMPRESSIVE PROGRESSION OF CAPABILITY
UVO eSERVICES
INFOTAINMENT SYSTEM
WITH VOICE-COMMAND
KIA UVO POWERED BY
UVO eSERVICES
NAVIGATION
MICROSOFT®
INFOTAINMENT SYSTEM
A4
Simply known as:
UVO eServices with
Navigation
X
Voice recognition2
X
Simply known as:
UVO eServices (nonNavigation)
X
Bluetooth®11
hands-free calling
X
X
X
Jukebox
X
X
X (called My Music)
Audio streaming
X
X
X
Software updates
X
X
X
USB connectivity
X
X
X
Rear-Camera Display3
X
X
X
HD RadioTM12
X
Simply known as: UVO
X
X
Crash notification assist
X
X
Roadside Assist7
X
X
Vehicle Diagnostics8
X
X
Parking Minder
X
X
eServices Guide
X
X
MyUVO.com
(web/mobile)
X
X
Schedule service
X
X
MyPOIs
X
Navigation
X
SiriusXM Traffic13
X
1. U
VO eServices gathers information from the vehicle and sends that data to
the UVO eServices audio control unit.
2. The UVO eServices audio control unit leverages the owner’s paired
Bluetooth®-enabled smartphone4,5 to transmit information to remote
locations, including the 911 Center, Kia Roadside Assistance, the owner’s
MyUVO account and their preferred Kia dealer or another nearby Kia
dealer.
Note: Communication services of this system such as Crash Notification Assist6,
Roadside Assist and Scheduling Service are dependent on having a properly paired
phone and may not function in the event of an insufficient wireless signal or if the phone
is damaged in an accident.
Component Overview
Kia owners can interface with the UVO eServices system in their vehicle through
the UVO eServices audio control unit, through the UVO eServices app on their
smartphone and through their personalized MyUVO website account.
UVO eSERVICES AUDIO CONTROL UNIT
The audio control unit is the primary means to utilize UVO eServices while
in the vehicle. The driver can select features using the touch screen,
steering-wheel-mounted controls and voice commands 2.
A5
INTRODUCTION
ACCESSING THE eSERVICES HOME SCREEN
UVO eSERVICES1 WITH NAVIGATION
1. Press the Information/Setup key
C
D
E
H
F
I
A.
INTRODUCTION
UVO eSERVICES AUDIO CONTROL UNIT (CONTINUED)
J
B
UVO eServices1 with Navigation.
A
2. Press the Info/UVO button.
A
E
D
C
F
G
UVO eServices (non-Navigation).
A6
A
eServices
button (non-Navigation only)—Press to bring up the
eServices menu screen.
B
Info/Setup
(NAVI only)—Press this to go to the Info/Setup screen. On
this screen, press Info/UVO to get to the eServices menu screen.
C
Roadside
Assist7—Press to contact roadside assistance.
D
Vehicle Diagnostics 8—Press the icon to run a diagnostic check.
E
Parking
Minder—Saves the GPS location of the parked car to the
smartphone app4,5.
F
eServices
Guide—Places a call to an automated service that provides
information on UVO eServices.
G
ettings (non-Navigation only)—Access to set custom settings like
S
Crash Notification Assist6.
H
My
POIs (NAVI only)—Shows points of interest loaded into the audio
control unit.
I
GPS
Info (NAVI only)—Provides detailed GPS information.
J
Help? (NAVI only)—Provides lists of voice commands.
You are now at the UVO eServices Home Screen.
A7
INTRODUCTION
INTRODUCTION
UVO eSERVICES1 (NON-NAVIGATION)
1. Press the eServices key
A.
A
E
G
You are now at the UVO eServices Home Screen.
D
C
F
A
B
ACCESSING THE ESERVICES HOME SCREEN USING VOICE COMMANDS
For both Navigation and non-Navigation systems: press TALK, wait for the
prompt and say, “eServices.”
STEERING-WHEEL-MOUNTED CONTROLS
The driver can control UVO eServices1 using several buttons mounted on the
steering wheel2.
A Call—Receive calls, switch calls (call waiting)
B End—End or reject calls
C Talk—Give voice commands
D Mute—Mute volume
E Volume—Adjust volume up or down
F Mode—Rotate through audio modes
G Track Selections—Change track or radio station
A8
A9
INTRODUCTION
UVO eSERVICES1 SMARTPHONE APP5
The voice recognition system makes it very easy to control UVO eServices
using your voice. The TALK button on the steering wheel is used to initiate
voice commands.
The UVO eServices app links a user’s smartphone to the UVO eServices
audio control unit in the vehicle, enabling communication between the
control unit and the 911 center*, Kia Roadside Assistance*, the user’s MyUVO
account and the user’s preferred dealer or other nearby dealer. In addition to
this vital communications link, the app includes functionality that interfaces
with many eServices features.
TO ISSUE A VOICE COMMAND
Note: Refer to key on page A9 for the location of Steering-Wheel-Mounted Controls.
Press the TALK button
INTRODUCTION
VOICE COMMANDS
C
• Wait for the prompt tone and then speak your command
• The system will assist you with questions and prompts as you proceed
A
ehicle Selector—Allows the user to maneuver
V
between saved vehicles on their MyUVO
account.
B
Roadside Assist7—Connects the user to
roadside assistance and simultaneously transmits
a data stream with issue information, VIN and
vehicle location, enabling the operator to provide
accurate service for the user.
TO PLACE A CALL
• Press the TALK button
“Dial (number)”
C
, wait for the prompt and say: “Call (name)” or
TO ANSWER A CALL
• Press the RECEIVE button
A
C
Parking Minder—Once the parking location has
been saved on the audio control unit, the user
can use the Parking Minder for GPS guidance
back to the vehicle.
UVO and UVO eServices1 (non-Navigation) feature Microsoft’s advanced
voice-recognition architecture. The system provides exceptionally accurate
response to voice commands and allows the user to use specific commands
to get exactly what they want. For example, if the user wants to play “Jingle
Bells” on her connected USB flash drive, she could simply say, “USB, track,
Jingle Bells.”
D
My POIs—Enables the user to transfer new
points of interest from his/her MyUVO account
to the UVO eServices smartphone app. Once
transferred, the user can load them to the audio
control unit (UVO eServices with Navigation only)
and have the navigation system route to them.
A general rule of thumb for music commands: Name the media source you
want, name the category and then name the title within the category.
E
MyUVO—One-touch access to the mobile version
of MyUVO.com.
F
Maintenance—Provides the next recommended
service interval and details on the services
recommended.
G
etup—Through this button, users can schedule
S
monthly diagnostic checks.
TO END A CALL
• Press the END button
B
SUMMARY OF MUSIC COMMANDS
• Media Source: CD, AM, FM, SIRIUS13, JUKEBOX (called MY MUSIC on
NAVI), USB, AUX
• Category: Station, Artist, Album, Composer, Playlist, Track, Podcast
UVO eServices with Navigation features voice-recognition architecture that
is more limited in scope. Generally speaking, it will understand commands
that specify the media source, but it does not have the capability to
understand the category (though exceptions do exist).
EXAMPLES OF eSERVICES COMMANDS
• To display the UVO eServices screen, say: “eServices”
• To run diagnostics, say: “Diagnostics8”
• To call roadside assistance, say: “Roadside Assistance7”
• To call the eServices Guide, say: “eServices Guide”
For a full list of voice commands, refer to the UVO User’s Manual.
G
A
B
C
D
E
F
The UVO eServices
app must be running
on the phone for UVO
eServices to operate.
COMPATIBILITY
• UVO eServices is compatible with select iPhone®15 and Android™16
devices. Compatible iPhone® devices include the iPhone® 5 and
earlier models equipped with iOS5- or iOS6-level operating systems.
Compatible Android™ devices include smartphones equipped with
the 2.3.3 operating system or higher. Additional compatible devices
expected late 2013.
• The UVO eServices app is free and is available for download from the
App Store (iPhone®) and Google play (Android™.)
*The user simply needs a “connected” phone within the service coverage area to call 911 or Roadside
Assistance; the UVO eServices app is not required for these functions.
A10
A11
INTRODUCTION
New Kia owners can set up a personalized account on MyUVO.com to
manage UVO eServices1. The site is optimized for desktop, tablet and
mobile use. To get to the mobile version of MyUVO.com, simply press on
the MyUVO icon on the UVO eServices app4,5.
Core Functionality
To take advantage of all the great features of UVO eServices1,
the user needs an understanding of some of the basic functions of the core
UVO System, specifically the following:
INTRODUCTION
MYUVO.COM
• Pairing the smartphone4,5
• Selecting/changing the connected phone
• Manually setting phone priority
A
B
E
D
C
PAIRING THE SMARTPHONE
The pairing process sets up the smartphone for Bluetooth®11 hands-free
operation and to utilize the UVO eServices functions.
1. Place shifter in park.
2. Prepare the smartphone for pairing.
Desktop version of
MyUVO.com.
UVO eServices
with Navigation
A
My Vehicles—Click to see all the vehicles saved
to the account.
B
Settings—Access this screen to edit vehicle
information, add/delete vehicles and edit
personal information.
C
otifications—Alerts16 you if diagnostic issues
N
exist and if the next recommended maintenance
interval is coming soon. On the mobile version,
notifications show up as red dots on the menu
lines.
D
E
A12
Menu—Users get an at-a-glance look of their
account information when OVERVIEW is
selected. They can access more information
by clicking on the VEHICLE DIAGNOSTICS 8
and MY POIs tabs at the top. On the mobile
version, pressing the menu drop-down will give
you options for checking diagnostics, looking
up recommended maintenance, scheduling
a service appointment, viewing/selecting
your preferred dealer, finding a dealer and
maneuvering between vehicles saved to the
account.
Selection Bar—Using the links in this bar, users
can view recommended maintenance, record
maintenance visits, schedule service appointments
and view/select a preferred dealer.
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this process.
D
iPHONE®15 PROCESS SHOWN (iOS6)
a. Go to SETTINGS
b. Select the BLUETOOTH menu item
c. Turn Bluetooth® on (phone will begin searching for devices)
Mobile version of
MyUVO.com.
iPhone® in discovery mode.
A13
INTRODUCTION
PAIRING THE SMARTPHONE (CONTINUED)
3. Perform the following on the UVO eServices1 audio control unit:
a. Press the PHONE key
c. Press Add New (navigation unit) / Add Device (unit without navigation)
A
INTRODUCTION
PAIRING THE SMARTPHONE (CONTINUED)
UVO eServices1 with Navigation.
A
UVO eServices1 with Navigation.
A
UVO eServices (non-Navigation).
UVO eServices (non-Navigation).
d. The audio control unit will look for devices to connect with and display
a passkey
b. Press Connections
UVO eServices with Navigation.
UVO eServices with Navigation.
UVO eServices (non-Navigation).
UVO eServices (non-Navigation).
A14
A15
INTRODUCTION
SELECTING/CHANGING THE CONNECTED PHONE
4. Complete the pairing process on the smartphone .
TO CONNECT TO A DIFFERENT PHONE THAT IS ALREADY
PAIRED TO THE SYSTEM
4,5
a. T
he vehicle name (or Kia Motors) should display on the smartphone.
Select the name and enter the passkey
b. You’ll know the pairing was successful when the name of smartphone
appears as a connection on the audio control unit’s touch screen
The process is similar for both systems. The process for UVO eServices1 with
Navigation is shown below.
1. Press PHONE to enter phone mode
INTRODUCTION
PAIRING THE SMARTPHONE (CONTINUED)
A
UVO eServices1 with Navigation.
A
2. Press Connections.
UVO eServices (non-Navigation).
Once the Bluetooth®11 icon changes to solid, the smartphone’s call history and
phonebook—or contact list—have transferred to the UVO System. Now, it is
possible to use voice commands to call by name and search through contacts
on the touch screen.
IMPORTANT!
3. Select the device you want to connect.
• You can add up to five phones to the UVO eServices System.
However, only one phone can be paired to the system at a time
• Immediately after pairing, the audio control unit will automatically
connect with the phone
A16
A17
INTRODUCTION
TO MANUALLY SET PRIORITY (CONTINUED)
4. Press Connect.
3. Press Set Priority (non-Navigation) or Auto Connection (NAVI)
MANUALLY SETTING PRIORITY
4. Select the phone you want to set as the priority phone from the list of
currently paired phones, then press the ‘back’ icon, you will now see an
icon of a smartphone with a lightning bolt on the list of paired phones
indicating that it is set as the Priority Phone (non-Navigation only).
When more than one device has been paired to the system, by default, the
phone that was last connected to the system has priority. That means that
the UVO eServices1 System will try to connect with that phone first at the
next key cycle. The user can manually set the connection priority so that the
UVO eServices System will try to connect with a specific phone first at the
next key cycle, regardless of which phone was connected last.
INTRODUCTION
CHANGING THE CONNECTED PHONE (CONTINUED)
TO MANUALLY SET PRIORITY
The process is similar for both systems. The process for UVO eServices1
(non-Navigation) is shown below.
1. Select PHONE to enter phone mode
A
A
2. Press Connections.
A18
A19
INTRODUCTION
1. Determine phone compatibility
• UVO eServices is compatible with select iPhone®15 and Android™16
devices. Compatible iPhone® devices include the iPhone® 5 and
earlier models equipped with iOS5- or iOS6-level operating systems.
Compatible Android™ devices include smartphones equipped with
the 2.3.3 operating system or higher. Additional compatible devices
expected late 2013.
INTRODUCTION
DELIVERY: RECOMMENDED ORIENTATION
PROCESS
• Even if a phone is not compatible with the full suite of UVO eServices, it
may be compatible with some of the system’s functionality
-- Go to http://www.kia.com/#/bluetooth. Click “setup” and follow the
steps to determine which, if any, Bluetooth®11 phone features are
compatible with the system. Go over those features with your customer
-- If the website shows that hands-free calling is compatible with the
system, Crash Notification Assist6 and Roadside Assist7 will also be
functional
2. Register and set up an account
• Create a MyUVO account for the customer (even if the phone is not
compatible with UVO eServices). With an account setup, Kia can send
the customer information as more phones become compatible with the
system • Download and set up the UVO eServices app4,5
• Pair/connect the phone via Bluetooth® Wireless Technology
• Activate eServices
Delivery, Resources and
Follow Up
When delivering a new Kia equipped with UVO eServices , a primary goal is
to ensure that the new owner understands the system and feels comfortable
operating it. To accomplish this, the sales and service team will need to review
the system with the new owner before he/she leaves the dealership. And,
due to the sophisticated nature of this system, follow-up will be required to
cement understanding.
1
3. E
nable Crash Notification Assist
(this is critical — the default setting is OFF)
4. Make/receive a call
5. Cover basic voice commands2
• Music examples: “FM, 98.7”; “CD”; “Sirius13”; “JUKEBOX” (nonNavigation)/“My Music” (NAVI)
• eServices examples: “Diagnostics”; “Roadside Assistance”; “eServices
Guide”; “eServices” (to access the menu screen)
6. Review resources
• Download simulator app if customer has their iPad®15
• Give the customer a copy of UVO eServices Quick Start Tips
(downloadable from kdealer.net and/or kiauniversity.com)
IMPORTANT!
• Delete the vehicle from any MyUVO accounts your dealership
may have set up for demo purposes. Also delete any phones your
dealership has paired to the vehicle for demo purposes.
A20
A21
INTRODUCTION
FOLLOW UP
The following resources are available to help customers better understand
Bluetooth® wireless technology and the UVO eServices System.
1-2 DAYS AFTER THE SALE
PRINT RESOURCES
Phone call
• Thank customer for their purchase
• Glove box materials (includes UVO Owner’s Guide)
• UVO eServices Quick Start Tips — includes QR codes for access
to informational videos, a write-up of the entire registration process,
hands-free best practices, and common voice commands. It can be
downloaded from kdealer.net and/or kiauniversity.com
ELECTRONIC RESOURCES
Go to the Kia Owner Sites (www.kia.com/#/owners and myUVO.com) for a
wealth of resources:
INTRODUCTION
RESOURCES
• Ask: “Have you used voice commands2 to call, to change music or to run
diagnostics8? Is there anything I can help you with?”
• Schedule a return consultation as needed
• Invite them to a new owner event
• Point them to resources
Email
• Review everything you said on the phone
• How-to videos
• Include links to Kia owner sites (kia.com/#/owners and MyUVO.com)
• FAQs
• Confirm return consultation (as needed)
• Owner’s Manuals
• Include owner event information
• Bluetooth®11 information
A UVO eServices Simulator will be available for iPad® and desktop use
(late availability).
Kia New Owner Appreciation Guide
KIA NEW OWNER APPRECIATION EVENT
The How-To videos are broken out into 2- to 3-minute segments, making it easy for
customers to go right to the topic they are interested in.
• Held quarterly
• Helps new owners better understand their vehicles
• Great opportunity for loyalty building
• New Owner Event binder on kdealer.net
A22
A23
REGISTRATION
AND SETUP
REGISTRATION IS A 4-STEP PROCESS
1. Register on MyUVO.com.
2. Download and set up the UVO eServices1 app4,5.
3. Pair the smartphone.
4. Activate the UVO eServices audio control unit.
UVO eServices
with Navigation
REGISTRATION AND SETUP
Registration
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this process.
STEP 1: REGISTER ON MYUVO.COM
The user can access and register on the site using a smartphone, tablet or
desktop computer (desktop registration shown below).
1. Go to MyUVO.com. Click on Sign Up Now.
2. Enter the fields then click Next.
B1
REGISTRATION AND SETUP
3. Set up security questions and then click Next.
REGISTER ON MYUVO.COM (CONTINUED)
6. Review the account information. Click Edit if you need to make changes. If
everything looks okay, click Confirm. The system will send an email to the
email address listed on the account.
REGISTRATION AND SETUP
REGISTER ON MYUVO.COM (CONTINUED)
4. Search for a preferred dealer by zip code or by city and state.
7. Open the email and click on the link provided.
5. Select and save the preferred dealer.
8. The MyUVO account is now set up. Click on Return to Login to sign in.
B2
B3
REGISTRATION AND SETUP
9. The user’s email address and password serve as the login credentials.
STEP 2: DOWNLOAD AND SET UP THE UVO eSERVICES APP
The UVO eServices app is compatible with select iPhone®15 and Android™16
devices. Compatible iPhone® devices include the iPhone® 5 and earlier
models equipped with iOS5- or iOS6-level operating systems. Compatible
Android™ devices include smartphones equipped with the 2.3.3 operating
system or higher. Additional compatible devices expected late 2013.
1. G
o to the app download link for the smartphone and search for “Kia UVO eServices.”
REGISTRATION AND SETUP
REGISTER ON MYUVO.COM (CONTINUED)
Important!
• Make sure the new owner uses an email
address they can easily access on any
computer (e.g., a web-based email). That
way, the entire registration process can
take place within the vehicle delivery
process
• Users can also register on the mobile MyUVO.
com site. Go to myuvo.com, click on the
Registered Yet? button and follow the prompts.
The steps are the same as for the desktop version
2. Select the UVO eServices app and download it (it’s free).
• Numerous accounts can be set up for a vehicle
with UVO eServices1
• Before the vehicle leaves inventory, delete
the vehicle from any MyUVO accounts your
dealership has set up
B4
B5
REGISTRATION AND SETUP
STEP 3: PAIR SMARTPHONE
3. Open the app
up earlier.
This guide covers smartphone pairing in the “Core Functionality” section. See
page A13 for step-by-step instructions.
4,5
and log in — it will use the MyUVO account credentials set
STEP 4: ACTIVATE UVO eSERVICES1
This last step activates UVO eServices with the paired and connected
smartphone.
1. Make sure the UVO eServices app4,5 is running on the smartphone and that
the smartphone is the “connected” phone.
REGISTRATION AND SETUP
DOWNLOAD AND SET UP THE UVO eSERVICES APP (CONTINUED)
2. Activate eServices (directions are specific to the type of UVO eServices
System). There are two methods to activate: The Expedited Method and
the System Settings Method. The Expedited Method is quicker, but it is
exclusive to vehicles with the following production dates:
-V
ehicles without Navigation (non-Navigation) produced during
May 2013 or later
- Vehicles with Navigation produced during July 2013 or later
4. Select the desired vehicle from the list and press Continue.
The app is now running and ready.
Early model vehicles produced prior to these dates must activate using the
System Settings Method. Details on each follow.
EXPEDITED METHOD
UVO eServices1 with Navigation
a. Select the Info/Setup key
A
A
IMPORTANT!
• To download the app, users will first need to have an iTunes®18
account (for iPhone®15) or Google Play account (for Android™16)
already set up. Reference the sites that follow for download,
installation and setup instructions:
- iTunes®: http://www.apple.com/itunes/how-to/
-G
oogle Play: https://accounts.google.com/
SignUp?service=googleplay
b. Press Info/UVO
• For full functionality of UVO eServices1, GPS location services for
the UVO eServices app must be set to On. Go to the smartphone’s
settings, find the UVO eServices app and make sure the settings are
set to On
• To sign into a different account, the user will first have to access the
Settings screen and select Logout
B6
B7
REGISTRATION AND SETUP
c. Press one of the following: Parking Minder, Vehicle Diagnostics
or My POIs
ACTIVATE UVO eSERVICES (CONTINUED)
f. Activation will begin
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
d. A Service Activation Required prompt will automatically appear if
the system has not been previously activated
e. Press Yes
g. You will be returned to the UVO eServices Main Menu
B8
B9
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
EXPEDITED METHOD:
EXPEDITED METHOD:
UVO eServices1 (non-Navigation)
e. Activation will begin
a. Press the eServices key on the audio control unit to get to the eServices
Main Menu
b. Press either Parking Minder or Vehicle Diagnostics
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
f. Press OK
c. A Service Activation Required prompt will automatically appear if the
system has not been previously activated
g. You will be returned to the UVO eServices Main Menu
d. Press Yes
After activation is complete, “UVO eServices activated” will appear in the
lower right corner of the screen
B10
B11
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
SYSTEM SETTINGS METHOD
SYSTEM SETTINGS METHOD
The System Settings Method must be used to activate vehicles with the
following production dates:
d. Press Activation
- Vehicles without Navigation (non-Navigation) produced prior to May 2013
- Vehicles with Navigation produced prior to July 2013
UVO eServices with Navigation
a. Select the Info/Setup key A
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
e. Notes on eServices1 will appear. Select the Activate button
A
b. Press Setup
c. Press UVO eServices
B12
B13
REGISTRATION AND SETUP
SYSTEM SETTINGS METHOD
UVO eServices (non-Navigation)
a. Press Settings on the UVO eServices home screen
UVO eServices Audio Control
Unit Settings
TO ACCESS THE SETTINGS SCREEN
UVO eServices with Navigation
1. Press the Info/Setup key.
2. Press Setup.
REGISTRATION AND SETUP
ACTIVATE UVO eSERVICES (CONTINUED)
3. Press UVO eServices.
b. Press Activate. A note will appear describing the process—press
Activate again
You are now at the Settings screen.
TO ACCESS THE SETTINGS SCREEN
UVO eServices (non-Navigation)
1. Press the eServices key.
2. Press Settings.
c. U
VO eServices is now activated. Press OK
You are now on the Settings screen.
IMPORTANT!
• UVO eServices1 only needs to be activated one time on vehicles
with the following production dates:
-V
ehicles without Navigation (non-Navigation) produced during
May 2013 or later
-V
ehicles with Navigation produced during July 2013 or later
Once activated, any other paired compatible phone running the
UVO eServices App5 will automatically connect with the system
• After activation, the home screen will display “UVO eServices
activated” in the lower right corner (non-Navigation only)
B14
Through the UVO eServices Settings screen, users can do
the following:
UVO eServices with
Navigation
UVO eServices
(non-Navigation)
• Activate eServices
• Activate eServices
• Turn on/off Crash Notification
Assist6
• Turn on/off Crash Notification
Assist
• Access System Information
• Set the Time Zone
• Turn on/off Daylight Savings
• Access System Information
B15
REGISTRATION AND SETUP
• Crash Notification Assist
6
• Time Zone
TO TURN ON CRASH NOTIFICATION (CONTINUED)
UVO eServices (non-Navigation)
1. In the Crash Notification6 line, select the On option.
• Daylight Savings
CRASH NOTIFICATION ASSIST
For Crash Notification Assist to work, it needs to be set to ON in the Settings
Menu. When On, UVO eServices1 will automatically call 911 if an air bag
deploys.
REGISTRATION AND SETUP
This section addresses the following:
TO TURN ON CRASH NOTIFICATION
UVO eServices with Navigation
1. Press Crash Notification Assist.
2. Read and agree to the provisions.
2. Press On and then press Done.
3. Read and agree to the provisions to complete the process.
B16
B17
REGISTRATION AND SETUP
Setting the time zone is only available on UVO eServices1 (non-Navigation.)
On UVO eServices with Navigation, it is set automatically.
MyUVO.Com Settings
On the desktop version of MyUVO.com, the user has the ability to edit vehicle
and personal settings.
TO SET THE TIME ZONE
UVO eServices (non-Navigation)
1. In the Time Zone line, select the Time Zone button.
REGISTRATION AND SETUP
TIME ZONE
Click on the Settings tab to access the Settings options.
2. Select the desired time zone.
VEHICLE SETTINGS
On the Vehicle Settings Screen, the user can edit and delete vehicles on the
account and add new vehicles.
DAYLIGHT SAVINGS TIME
TO TURN ON/OFF DAYLIGHT SAVINGS
UVO eServices (non-Navigation)
1. Turn on/off daylight savings.
B18
B19
REGISTRATION AND SETUP
On the Personal Settings screen, the user can edit contact information,
change the password and select security questions.
Preferred Dealer
Setting a preferred dealer saves the selected dealer’s information to the
user’s MyUVO account, which makes scheduling service easier. When the
user wants to send a Schedule Service notification to the preferred dealer,
it only takes a push of a button. The user also has the option to choose a
different dealer.
REGISTRATION AND SETUP
PERSONAL SETTINGS
UVO eServices1 audio control unit.
MyUVO.com—desktop version.
MyUVO.com—mobile version.
IMPORTANT!
• Users can select/change the preferred dealer
only on the desktop version of MyUVO.com
B20
B21
REGISTRATION AND SETUP
TO SELECT/CHANGE THE PREFERRED DEALER (CONTINUED)
1. Select Preferred Dealer
4. Save a selected dealer.
A.
A
2. Select Change Dealer
A.
REGISTRATION AND SETUP
TO SELECT/CHANGE THE PREFERRED DEALER
5. Confirm the selection—the chosen dealer is now set as the preferred dealer.
A
3. Search by zip code or by city and state.
B22
B23
EMERGENCY
ASSIST FEATURES
As long as a phone is connected via Bluetooth®11 wireless technology and
Crash Notification Assist6 is active, the system will automatically call 911 ten
seconds after an air bag deployment. Along with the call to 911, the system
sends an air bag deployment signal to alert the operator that the vehicle has
been in an accident.
UVO eServices1
with Navigation
EMERGENCY ASSIST FEATURES
Crash Notification Assist
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
IMPORTANT!
• Crash Notification Assist must be turned ON in the Settings menu
for it to operate. See page B16 for step-by-step instructions
• Crash Notification Assist simply requires a connected phone within
the service coverage area to work—activation with eServices is
not required
C1
EMERGENCY ASSIST FEATURES
Through this feature, users can contact Kia Roadside Assistance simply
by pushing a button on the audio control unit, using a voice command or by
pushing a button on the UVO eServices1 smartphone app4,5.
REQUEST ROADSIDE ASSISTANCE ON THE
SMARTPHONE APP4,5
Requesting Roadside Assist7 from the smartphone app4,5 calls the roadside
assistance operator and sends along vital information, such as the vehicle’s
location, to help expedite the response.
1. Select Roadside Assist.
UVO eServices
with Navigation
EMERGENCY ASSIST FEATURES
Roadside Assist7
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
CALL ROADSIDE ASSIST FROM THE AUDIO CONTROL UNIT
USING THE TOUCH SCREEN
Press the Roadside Assist icon
2. Select an issue and/or write a memo and then hit Send. UVO eServices1
will call Roadside Assistance and send along the text information, vehicle
location and VIN information.
UVO eServices with Navigation.
UVO eServices (non-Navigation).
USING VOICE COMMANDS
• Press TALK, wait for the prompt, and say,
“Roadside Assistance”
C2
C3
DIAGNOSTICS
DIAGNOSTICS
Critical Diagnostic8 Alerts
If a powertrain issue is ever detected, the system will automatically run a
diagnostic check and alert16 the driver of the issue(s), in real time, on the
audio control unit. Additionally, the system will:
• Provide the option to schedule service or call roadside assistance7
• When schedule service is selected, the system will send the diagnostic
results to the owner’s MyUVO account
Note: If you don’t select Schedule Service or cancel or exit the system, MyUVO.com will
not be updated to reflect the current diagnostic results.
UVO eServices
with Navigation
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
D1
DIAGNOSTICS
At any time, users can manually run diagnostics8 to check the status of the
following systems:
• Powertrain
• Chassis
RESULTS
Following the diagnostics8 check, the system will:
a. Display the results on the audio control unit. If an issue is found, the
system will provide the option to schedule service or call roadside
assistance. If the user selects Schedule Service, the system will send
the results to the user’s MyUVO account
DIAGNOSTICS
Vehicle Diagnostics
• Safety
UVO eServices
with Navigation
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
b. E
ven if issues are not found, it is recommended that the user send the
results to his/her MyUVO account
TO RUN MANUAL DIAGNOSTICS USING THE TOUCH
SCREEN
Press the Vehicle Diagnostics icon
IMPORTANT!
UVO eServices1 with Navigation.
• Vehicle Diagnostics is available only when the ignition is turned on
and the engine is running
• When diagnostics is in progress, do not turn off the ignition. To
cancel diagnostics, press the CANCEL button or any key
UVO eServices (non-Navigation).
USING VOICE COMMANDS
• Press TALK, wait for the prompt, and say, “Diagnostics”
D2
D3
DIAGNOSTICS
TO SCHEDULE DIAGNOSTICS (CONTINUED)
e. S
elect the desired date, then
press Done A
Users can set diagnostics to run automatically on a set date each month.
8
UVO eServices
with Navigation
UVO eServices
(non-Navigation)
f. Scheduled Diagnostics8 now
shows ON, and the check will run
monthly on the selected day
DIAGNOSTICS
Scheduled Diagnostics
A
Snap the QR code for more
information on this feature.
TO SCHEDULE DIAGNOSTICS
1. Set the desired date on the UVO eServices1 smartphone app4,5.
a. On the home screen,
b. S
elect Scheduled
select the setup icon A
Diagnostics A
2. On the date selected for scheduled diagnostics, the UVO System will
inform the driver that a diagnostic check is scheduled and ask whether
or not to run the check. If the user selects Yes, the system will perform a
diagnostic check. See Vehicle Diagnostics, pages D2-D3, for information
on the actual diagnostic check.
A
A
c. Turn on the alarm
A
A
d. Select the day of the month
A
UVO eServices1 with Navigation.
A
UVO eServices (non-Navigation).
D4
D5
DIAGNOSTICS
IMPORTANT!
For the system to notify the user through the audio control unit that a
diagnostic8 check is scheduled, the following conditions must first be
met:
• The smartphone4,5 must be in the vehicle and connected
• The user must have interfaced with an eServices1 feature (Parking
Minder, call Roadside Assist7, etc.)
D6
MAINTENANCE
The desktop and mobile versions of MyUVO.com display a recent history
of diagnostic8 tests performed on the vehicle. These tests serve as valuable
health reports that the user can access at any time.
UVO eServices1
with Navigation
MAINTENANCE
Health Reports
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
MYUVO.COM (DESKTOP)
1. If diagnostic issues exist, MyUVO.com will alert you through a notification
A and will identify where the issue resides B . For more details on the
diagnostic checks, click on B , C or D .
A
B
C
D
E1
MAINTENANCE
MYUVO.COM (MOBILE)
2. The car summary screen allows you to toggle through the vehicle’s
systems A to see if any issues exist. Click VEHICLE HEALTH REPORTS
B for a history of diagnostic checks.
1. Select the MyUVO icon to go to the mobile MyUVO.com site.
A
MAINTENANCE
MYUVO.COM (DESKTOP) (CONTINUED)
B
3. Click on any line for more details.
2. A red indicator will appear on the Vehicle Diagnostics8 line when issues
exist. Select the Vehicle Diagnostics line.
4. Here, you can see the results for the selected diagnostic8 check.
E2
E3
MAINTENANCE
3. A red indicator will identify where the issue exists.
a. F
or details on the issue, select the Vehicle Systems line that has the red
indicator
Maintenance
The Maintenance feature lets users know when service is due, with alerts17 on
MyUVO.com. It provides access to the recommended service schedule, and
it allows users to record recommended service visits and schedule services
and inspections.
UVO eServices1
with Navigation
MAINTENANCE
MYUVO.COM (MOBILE) (CONTINUED)
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
MYUVO.COM (DESKTOP)
b. A
full description of each issue will be provided along with
recommendations
1. N
otifications for upcoming or overdue maintenance will show up in the
Notifications drop-down menu A . When you select the Maintenance link
options are provided for upcoming C and past D maintenance.
B,
A
B
C
D
E4
E5
MAINTENANCE
MYUVO.COM (MOBILE) (CONTINUED)
2. A Schedule Appointment A button makes it easy to set up the next
service appointment. Selecting a maintenance interval B will reveal its
recommended service. The user can record the corresponding service
visit, indicating the date, mileage, place of service and any notes C .
2. Alerts17 that service is due or overdue will show up on the corresponding
service interval A . Selecting a service interval will reveal the recommended
service B .
A
B
B
A
C
MAINTENANCE
MYUVO.COM (DESKTOP) (CONTINUED)
MYUVO.COM (MOBILE)
1. P
ressing the MyUVO icon on the smartphone app4,5 will take the user
to MyUVO.com. Press the Maintenance line A to access maintenance
information.
3. After scrolling down, the user can press Edit Information A and then
record the corresponding service visit, indicating the date, mileage, place
of service and any notes. He/she can also schedule an appointment B or
choose to ignore the alert17 C .
A
C
A
B
E6
E7
MAINTENANCE
Press the Maintenance icon on the home screen to see the next
recommended service interval and details on its services and inspections.
Service Appointments
Users can schedule service through the audio control unit and through the
desktop and mobile versions of MyUVO.com. Once Schedule Service has
been initiated, the selected dealer will call the user within 24 hours to set up
a convenient time for the service visit. The user will then get an SMS text
message to confirm appointment details.
UVO eServices1
with Navigation
MAINTENANCE
MAINTENANCE ICON (MOBILE)
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
SCHEDULE SERVICE THROUGH THE UVO
eSERVICES AUDIO CONTROL UNIT
USING THE TOUCH SCREEN:
1. Whenever a diagnostic check8 turns up an issue, the UVO System offers
the driver the opportunity to schedule service.
2. When Schedule Service is selected, the driver can choose their preferred
dealer for service or search for another nearby dealer.
E8
E9
MAINTENANCE
SCHEDULE SERVICE THROUGH THE eSERVICES AUDIO
CONTROL UNIT(CONTINUED)
3. When a dealer is selected, the system sends that dealer a “request for
service” message; the dealer will follow up with the customer within 24
hours to set a service appointment.
2. Users will have the option to choose their preferred dealer or search for a
nearby dealer. Users can search by zip code or by city and state.
MAINTENANCE
SCHEDULE SERVICE THROUGH THE eSERVICES AUDIO
CONTROL UNIT(CONTINUED)
SCHEDULE SERVICE THROUGH
MYUVO.COM
1. Schedule Appointment buttons A on both the desktop and mobile
versions of MyUVO.com make it easy to initiate a service appointment.
A
A
E10
E11
MAINTENANCE
Once the appointment is set and the user confirms the appointment
through text messaging, it will show up on the user’s MyUVO account.
And notifications A will show up on the account to remind the user that an
appointment is scheduled.
Notifications
Notifications on the desktop and mobile versions of MyUVO.com help
the user stay on top of service appointments, upcoming service intervals,
diagnostic8 results and software changes.
MAINTENANCE
TRACKING APPOINTMENTS
A
Notifications show up in the drop-down menu. Click on the drop-down
menu for a list of notifications.
On the Vehicle Overview screen, red markers indicate
important notifications.
E12
E13
PARKING MINDER
With Parking Minder, users can park their vehicle, save its location to the UVO
eServices1 smartphone app4,5 and then use the app to guide them back to it.
1. Save the parking location.
PARKING MINDER
Parking Minder
• Using the touch screen, press the Parking Minder icon. The UVO
System will then transfer the vehicle location to the smartphone app
UVO eServices with Navigation.
UVO eServices (non-Navigation).
UVO eServices (non-Navigation).
a. Select the Parking Minder icon to view location and return to the vehicle
Note: You must save your location before you exit the vehicle.
F1
PARKING MINDER
PARKING MINDER (CONTINUED)
b. The user can take up to three pictures for better location reference.
Additionally, the user can write notes, track parking meter time, set
an alarm for when it’s time to feed the meter and email the vehicle’s
location to others.
MY POIS
3. Use the UVO eServices1 app4,5 to find your way back to the vehicle.
IMPORTANT!
• The Parking Minder feature on the smartphone app is relying on the
GPS within the user’s phone to retrieve a parked vehicle from the
current location
• You can also save a parking location using only the UVO eServices
app: select the Parking Minder icon, select Change Location or
Clear (Clear will delete meter information, photos and notes) and
then select Save Location
F2
MY POIs
My POIs
My POIs (Points of Interest) integrates with the navigation system to make it
easier than ever to plan trips and send/receive directions.
Note: My POIs is only available with UVO eServices with Navigation.
UVO eServices
with Navigation
Snap the QR code
for more information
on this feature.
USING MY POIs TO PLAN TRIPS
1. Save the destination as a point of interest on MyUVO.com (desktop version
only).
a. W
hen the My POIs tab is selected, a list of saved POIs appears below
the map. Select Add New Location A to add a new POI
A
b. Enter the desired location in the Search field
G1
MY POIs
USING MY POIs TO PLAN TRIPS (CONTINUED)
2. Load POIs to the UVO smartphone app4,5.
c. Click the desired result
MY POIs
USING MY POIs TO PLAN TRIPS (CONTINUED)
a. S
elect the My POIs icon
d. Click the Add this location link
A
b. Press Get Destination to update the list of POIs—this action loads any
new POIs that have been saved to MyUVO.com
A
e. Edit the POI information as needed, then select SAVE POI
A
c. Any new POIs will show up in the list
A
G2
G3
MY POIs
USING MY POIs TO SEND DIRECTIONS
3. Upload POIs to the UVO eServices1 audio control unit (Navigation system only).
1. Send a Point of Interest using Google Maps10.
a. Select the My POIs icon
a. Find the destination on Google Maps
MY POIs
USING MY POIs TO PLAN TRIPS (CONTINUED)
A
A
b. Select Update. The system will connect to the UVO eServices1
smartphone app4,5 and transfer any new POIs
b. C
lick on the location
B
to select. In the pop-up menu, select more
C
C
B
c. The new POI has been added to the control unit. To route to a POI,
select the desired POI, press View Map, press Set Destination and
then press Start Guidance to begin live guidance to the POI
c. Select Send
D
from the drop-down menu
D
G4
G5
MY POIs
USING MY POIS TO SEND DIRECTIONS (CONTINUED)
d. In the Send to options, select Car
A
A
eSERVICES GUIDE
e. In the Make
B
field, select Kia
B
f. Enter the email address assigned to the vehicle’s MyUVO account, write
in any notes and then hit Send. The destination will be sent to the user’s
MyUVO account where it will automatically be saved as a POI
2. Load POIs to the UVO eServices smartphone app4,5
(see procedure on page G3).
3. Upload POIs to the UVO eServices audio control unit
(see procedure on page G4).
G6
The eServices1 Guide places a call to an automated service that, through
voice prompts, guides the user to helpful information on eServices features.
UVO eServices
with Navigation
eSERVICES GUIDE
eServices Guide
UVO eServices
(non-Navigation)
Snap the QR code for more
information on this feature.
TO ACCESS THE eSERVICES GUIDE USING
THE TOUCH SCREEN
Press the eServices Guide icon
UVO eServices with Navigation.
UVO eServices (non-Navigation).
USING VOICE COMMANDS
• Press TALK, wait for the prompt and say, “eServices Guide”
H1
UVO eServices Phase Two
UVO eServices1 with Phase Two9 features brings even greater in-car
convenience to Kia’s powerful telematics and infotainment system.
SUMMARY OF FEATURES/SERVICES
My Car Zone
• T
rack the habits of other drivers who use your car and help promote
driving with Speed Alert, Curfew Limit Alert and Geo Fence Alert (Geo
Fence Alert requires the Navigation10 system)
Trip Information
• Sync vehicle trip information with MyUVO.com and keep track of driving
statistics, view Driving Score19 and more all from the comfort of a
desktop computer or smartphone4
Phase Two features will be available only on select 2015 model year vehicles
and trims equipped with UVO eServices. Use the chart below in conjunction
with the capabilities chart found on page A4 of this quick reference guide to
identify specific system capabilities.
PHASE TWO FEATURES AVAILABILITY
KIA UVO SYSTEM
UVO eSERVICES
INFOTAINMENT SYSTEM
UVO eSERVICES
INFOTAINMENT SYSTEM WITH VOICE-COMMAND
NAVIGATION
Simply known as:
UVO eServices
(non-Navigation)
Simply known as:
UVO eServices with
Navigation
X
Curfew Limit Alert
X
X
Speed Alert
X
X
Trip Information
X
X
Simply known as: UVO
Geo Fence Alert
Revised February 2014
MY CAR ZONE
MY CAR ZONE
My Car Zone
My Car Zone is a suite of controls that lets users set Speed, Curfew Limit and
Geo Fence (Geo Fence Alert requires the Navigation10 system) alerts and track
triggered alerts on the audio control unit in their vehicle and on MyUVO.com.
Speed Alert
• Alerts drivers when they have exceeded a predetermined maximum
speed set by the user
Curfew Limit Alert
• Alerts drivers when they are driving during the predetermined restricted
hours set by the user
Geo Fence Alert (Navigation10 units only)
• Alerts drivers when they have driven into a predetermined prohibited
geographical area set by the user
When an alert is triggered, a pop-up message appears on the touch screen
and a message is played over the vehicle’s audio system, making the driver
aware of the triggered alert and reminding them to drive safely. Note that if
multiple alerts are triggered simultaneously, only the first alert will be played
over the audio system.
Users can review the 25 most recent triggered alerts on the audio control unit
and send triggered alert data to their MyUVO account.
IMPORTANT!
• Images of the UVO eServices1 Audio Control Unit and UVO
eServices with Navigation Audio Control Unit shown in this section
may differ slightly from final production units and are intended for
educational and illustrative purposes only. Screen images in this
course represent:
-- UVO eServices Audio Control Unit version 1.1.2.0.2/0.1.1.0.4 (104.007)
-- UVO eServices with Navigation version 1.2.2.0.2/0.1.1.0.4 (104.037)
I1
MY CAR ZONE
TO CHANGE THE MY CAR ZONE PIN (CONTINUED)
TO CHANGE THE MY CAR ZONE PIN
5. Under PIN, press Change.
To set alerts in My Car Zone, the system requires that the user set a 4-digit
Personal Identification Number (PIN):
MY CAR ZONE
SETTINGS
UVO eServices1 with Navigation10
1. Press Setup.
6. Enter a new 4-digit PIN. When finished, press Done.
2. Press UVO eServices.
7. Re-enter the new PIN to confirm. When finished, press Done. A message
will confirm the PIN change.
3. Press My Car Zone.
IMPORTANT!
4. Enter the current PIN, then press Done.
• The user’s smartphone4 must be connected and logged in to the
UVO eServices app5 to change the My Car Zone PIN
• If the user forgets their My Car Zone PIN, log in to MyUVO.com and
select My Car Zone Pin under My Vehicles to look it up
I2
I3
MY CAR ZONE
TO CHANGE THE MY CAR ZONE PIN (CONTINUED)
UVO eServices1 (non-Navigation)
5. Enter a new 4-digit PIN. When finished, press Done.
1. Press Settings.
2. Press the down arrow button to move to page 2/2. Under My Car Zone,
press Change.
3. Enter the current PIN, then press Done.
MY CAR ZONE
TO CHANGE THE MY CAR ZONE PIN (CONTINUED)
6. Re-enter the new PIN to confirm. When finished, press Done.
7. Press Change to confirm the new PIN. A message will confirm the
PIN change.
4. Under PIN, press Change.
IMPORTANT!
• The user’s smartphone4 must be connected and logged in to the
UVO eServices app5 to change the My Car Zone PIN
• If the user forgets their My Car Zone PIN, log in to MyUVO.com and
select My Car Zone Pin under My Vehicles to look it up
I4
I5
MY CAR ZONE
TO RESTORE FACTORY SETTINGS (CONTINUED)
To restore factory settings and erase all My Car Zone settings and triggered
alerts:
UVO eServices1 (non-Navigation)
1. Press Settings.
UVO eServices1 with Navigation10
MY CAR ZONE
TO RESTORE FACTORY SETTINGS
1. Press Setup.
2. Press the down arrow button to move to page 2/2. Under My Car Zone,
press Change. Enter the PIN, then press Done.
2. Press UVO eServices.
3. Under Factory Settings, press Restore.
3. Press My Car Zone. Enter the PIN, then press Done.
4. A message will ask you to confirm the system restore. Press Yes.
4. Under Factory Settings, press Restore.
IMPORTANT!
• Prior to delivery, restore factory settings to erase any data that was
stored on the system for demonstration purposes
• After a system restore, all My Car Zone features will default to Off
5. A message will ask you to confirm the system restore. Press Yes.
I6
I7
MY CAR ZONE
TO SET A SPEED ALERT
TO SET A SPEED ALERT (CONTINUED)
5. Set a Speed Limit and Alert Interval using the left/right arrow buttons.
UVO eServices1 with Navigation10
MY CAR ZONE
SETTING ALERTS
1. Press Setup.
6. When finished, press Done.
2. Press UVO eServices.
3. Press My Car Zone. Enter the PIN, then press Done.
4. Turn Speed Alert On, then press Settings.
I8
I9
MY CAR ZONE
TO SET A SPEED ALERT (CONTINUED)
UVO eServices1 (non-Navigation)
5. Press the Speed Limit button.
1. Press Settings.
2. Press the down arrow button to move to page 2/2. Under My Car Zone,
press Change. Enter the PIN, then press Done.
MY CAR ZONE
TO SET A SPEED ALERT (CONTINUED)
6. Then tap the top or bottom of the Speed Limit button to set a maximum
speed. When finished, select the back button.
7. Press the Alert Interval button.
3. Under Speed Alert, press Change.
4. Turn Speed Alert On.
I10
8. Tap the top or bottom of the Alert Interval button to set the alert frequency.
When finished, select the back button.
I11
MY CAR ZONE
TO SET A CURFEW LIMIT ALERT
9. When finished, press Done.
UVO eServices1 with Navigation10
1. Press Setup.
MY CAR ZONE
TO SET A SPEED ALERT (CONTINUED)
2. Press UVO eServices.
3. Press My Car Zone. Enter the PIN, then press Done.
4. Turn Curfew Alert On, then press Settings.
I12
I13
MY CAR ZONE
TO SET A CURFEW LIMIT ALERT (CONTINUED)
5. Select a curfew Start Time, End Time and Alert Interval using the
plus/minus and left/right arrow buttons.
UVO eServices1 (non-Navigation)
6. When finished, press Done.
2. Press the down arrow button to move to page 2/2. Under My Car Zone,
press Change. Enter the PIN, then press Done.
1. Press Settings.
MY CAR ZONE
TO SET A CURFEW LIMIT ALERT (CONTINUED)
3. Under Curfew Limit Alert, press Change.
4. Turn Curfew Limit On.
I14
I15
MY CAR ZONE
TO SET A CURFEW LIMIT ALERT (CONTINUED)
5. Press the Curfew Time button.
9. When finished, press Done.
MY CAR ZONE
TO SET A CURFEW LIMIT ALERT (CONTINUED)
6. Tap the top or bottom of the Curfew Time button to set a curfew Start time.
Next, press the down arrow button to move to page 2/2 and set a curfew
End time. When finished, select the back button.
7. Press the Alert Interval button.
8. Tap the top or bottom of the Alert Interval button to set the alert frequency.
When finished, select the back button.
I16
I17
MY CAR ZONE
UVO eServices1 with Navigation10
TO SET A GEO FENCE ALERT (CONTINUED)
5. From the map screen, select a prohibited geographical area by dragging a
finger to the desired center location on the map.
1. Press Setup.
2. Press UVO eServices.
3. Press My Car Zone. Enter the PIN, then press Done.
4. Turn Geo Fence Alert On. If there are no current geo fences in place, the
system will prompt the user to add at least one prohibited area. Press Yes
to continue.
MY CAR ZONE
TO SET A GEO FENCE ALERT (GEO FENCE ALERT
REQUIRES THE NAVIGATION10 SYSTEM)
6. Set the radius of the prohibited area using the buttons on the left of the
touch screen. When finished, press Done.
7. The geo fence will now be listed on the Geo Fence Alert Settings screen. Use
the left/right arrow buttons to set the Alert Interval for all geo fences. When
finished, press Done.
IMPORTANT!
• Geo Fence Alerts are triggered when a driver enters a prohibited area
• Users can set up to five unique Geo Fence Alerts
I18
I19
MY CAR ZONE
TO SEND DATA (CONTINUED)
TO SEND DATA
UVO eServices1 (non-Navigation)
To send vehicle data, including triggered Speed, Curfew Limit and Geo Fence
alerts and trip information from the audio control unit to MyUVO.com:
1. Press My Car Zone.
MY CAR ZONE
SENDING VEHICLE DATA TO MYUVO.COM
UVO eServices1 with Navigation10
1. Press Info/UVO.
2. Press Send Data. A message will confirm when the transmission
is complete.
2. Press My Car Zone.
IMPORTANT!
3. Press Send Data. A message will confirm when the transmission
is complete.
• The user’s smartphone4 must be connected and logged in to the
UVO eServices app5 to send data
IMPORTANT!
• The user’s smartphone4 must be connected and logged in to the
UVO eServices app5 to send data
I20
I21
MY CAR ZONE
TO REVIEW TRIGGERED ALERTS ON THE AUDIO CONTROL
UNIT
To review triggered Speed, Curfew Limit and Geo Fence alerts on the audio
control unit:
TO REVIEW TRIGGERED ALERTS ON THE AUDIO CONTROL
UNIT (CONTINUED)
4. Select a triggered alert to review more detailed event information such as
connected Phone, Alert Time and Duration.
MY CAR ZONE
REVIEWING TRIGGERED ALERTS
IMPORTANT!
• The My Car Zone button on the eServices Home Screen will remain
inactive if no alerts have been triggered
UVO eServices1 with Navigation10
1. Press Info/UVO.
2. Press My Car Zone.
3. Press Curfew, Speed or Geo Fence (Geo Fence Alert requires the
Navigation10 system) to review a list of triggered alerts.
I22
I23
MY CAR ZONE
IMPORTANT!
• The My Car Zone button on the eServices Home Screen will remain
inactive if no alerts have been triggered
TO REVIEW TRIGGERED ALERTS ON MYUVO.COM
After sending data to MyUVO.com (see pages I20-I21of this quick reference
guide for information on sending vehicle data), users can review triggered
Speed, Curfew Limit and Geo Fence alerts in their MyUVO account:
MY CAR ZONE
TO REVIEW TRIGGERED ALERTS ON THE AUDIO CONTROL
UNIT (CONTINUED)
MYUVO.COM (DESKTOP)
1. Select My Car Zone.
UVO eServices1 (non-Navigation)
1. Press My Car Zone.
2. Press Curfew Limit Alert or Speed Alert to review a list of triggered alerts.
3. Select a triggered alert to review more detailed event information, such as
the connected Phone, Alert Time and Duration. When finished, select the
back button.
2. Select Curfew Alerts, Speed Alerts or Geo Fence Alerts (Geo Fence
Alert requires the Navigation10 system) to review a list of triggered alerts.
3. Review the Date
triggered alert.
A,
Start Time
B,
A
I24
End Time
B
C
and more for each
C
I25
MY CAR ZONE
TO REVIEW TRIGGERED ALERTS (CONTINUED)
4. Select the magnifying glass icon
on the map.
2. Select Curfew Limit A , Speed Alert
review a list of triggered alerts.
A
to view the location of a triggered alert
A
B
or Geo Fence
C
(NAVI only) to
MY CAR ZONE
TO REVIEW TRIGGERED ALERTS (CONTINUED)
A
B
C
5. To delete triggered alerts, click the checkbox of the desired alerts and then
select Delete Selected A .
3. Select a triggered alert
A
to view the location on the map.
A
A
MYUVO.COM (MOBILE)
1. Select My Car Zone
A.
4. Select Details to review more information, such as the connected Phone,
Alert Time and Duration.
A
I26
I27
TRIP INFORMATION
Trip Information allows users to send their vehicle’s trip information to
MyUVO.com where they can track driving habits. To send trip information,
see the instructions on pages I20-I21 of this quick reference guide for
Sending Vehicle Data to MyUVO.com.
TRIP INFORMATION
Trip Information
TO SET THE TRIP INFO SYNC REMINDER
To turn on a periodic reminder to sync trip information with MyUVO.com:
UVO eServices1 with Navigation10
1. Press Setup, then press UVO eServices.
2. Press Trip Info.
3. Turn the Trip Info Sync Reminder On, then press Done.
J1
TRIP INFORMATION
UVO eServices1 (non-Navigation)
1. Press Settings.
TO REVIEW TRIP INFORMATION
MYUVO.COM
After sending vehicle data to MyUVO.com, users can:
• Choose a date range and review their miles driven, hours driven, average
speed and more
TRIP INFORMATION
TO SET THE TRIP INFO SYNC REMINDER (CONTINUED)
• View their Driving Score19, which is based on factors such as the
smoothness, consistency, and length of time that the driver applies the
accelerator and brake pedals during a trip segment.
2. Turn Trip Info Sync Reminder On. When finished, select the back button.
MyUVO.com – desktop version.
MyUVO.com – mobile version.
J2
J3
TRIP INFORMATION
MyUVO Awards
MyUVO.com features a fun element that allows drivers to earn awards for
engaging with UVO eServices1.
TO VIEW AWARDS
• Log in to MyUVO.com and select Awards
A
• Review earned awards for a variety of accomplishments, such as adding
Points of Interest, adding a vehicle to the MyUVO garage or logging in to
MyUVO.com frequently. Use the toggle switch B at the top right of the
desktop version to change views
A
B
MyUVO.com – desktop version.
A
MyUVO.com – mobile version.
J4
TRIP INFORMATION
MyUVO Awards
MyUVO.com features a fun element that allows drivers to earn awards for
driving safely and engaging with UVO eServices1.
TO VIEW AWARDS
• Log in to MyUVO.com and select Awards
A
• Review earned awards for a variety of accomplishments, such as adding
Points of Interest, adding a vehicle to the MyUVO garage or logging in to
MyUVO.com frequently. Use the toggle switch B at the top right of the
desktop version to change views
A
B
MyUVO.com – desktop version.
A
MyUVO.com – mobile version.
J4
INDEX
INDEX
Activate UVO eServices, B7-B14
Alerts, A3, A12, D1, E5-E7, I1, I8-I19, I22-I27
critical diagnostics, A3, A12, D1
curfew limit, I1, I13-I17, I22-I27
geo fence, I1, I18-I19, I22-I23, I25-I27
maintenance, E5-E7
speed, I1, I8-I12, I22-I27
Appointments, A3, E9-E13
Audio control unit settings, B15-B18
Awards, J4
Bluetooth®, A5, A13-A16, A21-A22, C1
Compatibility
phone, A11, A21
Connected phone, A13, A17-A19, B7, C1
Contact list, A16
Crash Notification Assist (911 Connect), A3-A6, A21, B15-B17, C1
Curfew Limit Alert, I1, I13-I17, I22-I27
setting alerts, I13-I17
reviewing triggered alerts, I22-I27
Daylight savings time, B15-B16, B18
Dealer
select/change, B21-B23
Delivery, A20-A23, B4
Diagnostics, A3, A4, A6, A10, A12, D1-D6, E1-E4
automatic, A3
scheduled, D4-D6
manual, D2-D3
eServices audio control unit, A5-A6, B15-B18, E9-E10
eServices button, A6-A8
eServices guide, A4, A6, A10, 84
eServices menu, A6
Geo Fence Alert, I1, I18-I19, I22-I23, I25-I27
setting alerts, I18-I19
reviewing triggered alerts, I22-I23, I25-I27
GPS info, A6
Health reports, A3, E1-E4
Maintenance, A3, A4, A11, A12, D1-D6, E1-E13
on desktop computer, E5-E6, E8-E9
on smartphone, E6-E8, E10-E11
Menu (MyUVO.com)
smartphone, A12, E6-E7
UVO eServices audio control unit, A6
My Car Zone, I1-I27
My POIs, A4, A6, A11, G1-G6
on eServices audio control unit, G4
on Google maps, G5-G6
on smartphone, A11, G3
My vehicles, A12
MyUVO.com, A3-A4, A11-A12, A23, B1-B4, B19-B20, E1, E3, E5-E7, E10-E11, E13, G1, G3
notifications, E3, E6, E13
on desktop computer, B1-B4, B19, B21, E1-63, E5-E6, E10-E11, E13, G1-G2, I25-I26, J3-J4
on smartphone, A11-A12, E6-E7, I26-I27, J3-J4
personal settings, B20
preferred dealer, A11-A12, B2, B21-B23
registration, B1-B4
vehicle settings, B19
911 Connect (Crash Notification Assist), A3-A6, A21, B15-B17, C1
K1
1.
Warning: Driving while distracted can result in a loss of vehicle control that may lead to an accident,
severe personal injury, and death. The driver’s primary responsibility is in the safe and legal operation
of a vehicle, and use of any handheld devices, other equipment, or vehicle systems which take
the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not
permissible by law should never be used during operation of the vehicle.
DISCLAIMERS
INDEX
K2
Notifications, E5, E13
Pairing, A13-A19, B7
Parking location
save, A11, F1-F2
Parking meter
time tracking, F2
Parking minder, A4, A6, A11, F1-F2
Personal settings, B20
Phone, A5
app, A6, A11, A16, C3, D4-D5, E6, F1-F2, G3-G4
connect/change, A13-A19, B7
contact list, A16
pairing, A13-A19, B7
setting priority, A18-A19
Points of interest, A4, A6, A11, G1-G6
Preferred dealer
select/change, B2, B21-B23
Registration, A21, B1-B23
Resources, A22
Roadside Assist, A3, A6, A11, C2-C3
on audio control unit, A6, A10, C2-55
on smartphone app, A5, A11, C2-55, D6
Schedule service (see service appointments)
Scheduled Diagnostics, D4-D5
Send Data, I20-I21
Service appointments A3, A12, E9-E12
on MyUVO.com, E10-E11
on UVO eServices audio control unit, E9-E10
tracking, E12
Settings, A6, A12-A13, B6, B9, B15-B23, I2-I7
My Car Zone, I2-I7
MyUVO.com, B19-B23
personal, B20
UVO eServices audio control unit, B15-B18
vehicle, B19
Smartphone, A3-A5, A11-A19, B5-B7, C3, D4-D5, E3-E4, E10-E13, F1-F2, G2
app, A11-A13, B5-B6, C3, D4-D6, E3-E8, F1-F2, G3
menu, A13, E13
my vehicles, A12
notifications, A12, E3, E13
selection bar, A12
Speed Alert, I1, I8-I12, I22-I27
setting alerts, I8-I12
reviewing triggered alerts, I22-I27
Steering-wheel-mounted controls, A9-A10
Time zone, B18
Tracking appointments, E12
Trip Information, J1-J3
Vehicle Diagnostics, A3-A4, A6, A12, D2-D3, E3-E4
Vehicle selector, A11
Vehicle settings, B19
Voice commands, A6, A8-A10, A16, A22, A23
2.
Warning: Driving while distracted can result in a loss of vehicle control that may lead to an accident,
severe personal injury, and death. The driver’s primary responsibility is in the safe and legal operation
of a vehicle, and use of any handheld devices, other equipment, or vehicle systems which take
the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not
permissible by law should never be used during operation of the vehicle.
3.
he Rear-Camera Display is not a substitute for proper and safe backing-up procedures. Always drive
T
safely and use caution when backing up. The Rear-Camera Display may not display every object
behind the vehicle.
4.
t the time of this printing, select AndroidTM and Apple iPhone® devices are the only devices compatible
A
with the full suite of UVO eServices. iPhone® is a registered trademark of Apple Inc. AndroidTM is a
registered trademark of Google Inc.
5.
No subscription fee for UVO eServices. No charge for the UVO eServices app. App runs on your
smartphone cellular data service. Normal cellular service rates will apply.
6.
Feature activates after an airbag deployment and when there is no response from the occupants of
the vehicle within 10 seconds. Feature requires a connected mobile phone via Bluetooth® and may not
function in the event of an insufficient wireless signal or if the smartphone is damaged in an accident.
7.
24-hour Roadside Assistance is a service plan provided by Kia Motors America, Inc. Certain limitations
apply. Coverage details are available in the Kia Warranty and Consumer Information Manual. To use
the Enhanced Roadside Assistance feature, a connected mobile phone via Bluetooth within the cellular
service coverage area is required.
8.
Vehicle Diagnostics do not take the place of regularly scheduled maintenance. Feature checks
powertrain, chassis and airbag systems only and requires initial activation. For factory-recommended
maintenance schedule, see the Maintenance Feature of UVO eServices or the Owner’s Manual.
9.
Phase Two features will be available only on select 2015 model year vehicles and trims equipped with
UVO eServices.
10.
GPS maps and directions are for information purposes only and Kia does not make any warranties
about the accuracy of that information. Kia is not responsible for loss or delay resulting from the
use of the navigation system. Caution: Do not enter information into the navigation system while the
vehicle is moving. Failure to pay attention to travel conditions and vehicle operation while the vehicle
is in motion could result in loss of vehicle control. Operate the system only when it is safe to do so.
11.
he Bluetooth® word mark and logos are registered trademarks owned by Bluetooth® SIG, Inc., and
T
any use of such marks by Kia is under license. Other trademarks and trade names are those of their
respective owners. A Bluetooth®-enabled cell phone is required to use Bluetooth® wireless technology.
12.
HD Radio and the HD Radio logo are proprietary trademarks of iBiquity Digital Corporation.
13.
SiriusXM Satellite Radio, SiriusXM Traffic and SiriusXM Travel Link each require a subscription sold
separately, or as a package, by Sirius XM Radio Inc. If you decide to continue your service at the end
of your trial subscription, the plan you choose will automatically renew and bill at then-current rates
until you call 1-866-635-2349 to cancel. See SiriusXM Customer Agreement for complete terms at
www.siriusxm.com. Other fees and taxes will apply. All fees and programming are subject to change.
Not all vehicles or devices are capable of receiving all services offered by SiriusXM. Data displays
and individual product availability vary by vehicle hardware. Current information and features may
not be available in all locations, or on all receivers. Weather Forecast, Current Conditions may not
be available in all locations. Images above are for representative purposes only and are not real
products. For actual features and images of real products, consult the vehicle manufacturer. SiriusXM
is not responsible for any errors or inaccuracies in the data services or their use in the vehicle. Travel
Link Stocks displays current price and daily delta of around 7,000 actively reported securities traded
on the NYSE®, NASDAQ® and AMEX®. The service is delayed approximately 20 minutes. Sirius
satellite service is available only to those at least 18 years of age in the 48 contiguous USA, DC, and
Puerto Rico (with coverage limitations). SiriusXM Internet Radio service is available throughout our
satellite service area and in AK and HI. © 2013 Sirius XM Radio Inc. Sirius, XM and all related marks
and logos are trademarks of Sirius XM Radio Inc.
14.
Copyright [2011] OnStar, LLC. All Rights Reserved.
15.
iPhone®, iPod® and iPad® are registered trademarks of Apple, Inc.
16.
Android™ is a registered trademark of Google Inc.
17.
Ignoring maintenance alerts can compromise the safety, condition and operation of the vehicle.
Always follow the recommneded maintenance schedule to help keep the vehicle running at an
optimum level.
18.
iTunes® is a registered trademark of Apple Inc. All rights reserved.
19.
he Driving Score is for informational purposes only. The driver’s primary responsibility is in the
T
safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes,
attention and focus away from the safe operation of a vehicle or which are not permissible by law
should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe
manner as dictated by the road, environment, and traffic conditions. NOTE REGARDING SCORE
ALGORITHM: Driving Score is based on factors such as the smoothness, consistency, and length of
time that the driver applies the accelerator and brake pedals during a trip segment.
©2013-2014 KIA MOTORS AMERICA, INC.
UVOESQRG-014-1B