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Chapter 2, Call Guide Steps and Commands
multi-frequency (DTMF) digits from the caller. A Connect IVR step, using a Prefix Digit
Table (PDT), can automatically send pilot number, queue time, or calling party number to
a connected IVR.
Table 9. Connect IVR Step Parameters
Parameter
Function
Parameter Types Allowed
Announcement
Trunk Group
Assigns the announcement trunk
group, by number, to which the
external IVR unit is associated.
•
•
Fixed value
User-defined constant
Prefix Digit Table
(PDT)
Assigns the PDT, by number, that
contains the information that the
switch sends to the IVR. If the value of
this parameter is 0, the Connect IVR
step does not provide a pilot number,
queue time, or calling party number to
the associated IVR.
Wait Time for
Announcement
Trunk
Defines the duration that the system
waits for an announcement trunk to
become available. Valid values
include:
•
•
•
•
•
•
•
•
•
•
•
•
Fixed value
Pre-defined constant
User-defined constant
User-defined variable
System variable
Pre-defined function
Fixed value
Pre-defined constant
User-defined constant
User-defined variable
System variable
Pre-defined function
•
•
•
•
•
•
•
Fixed value
Pre-defined constant
User-defined constant
User-defined variable
System variable
Pre-defined function
Label
Unavailable
Announcement
Trunk Step
28
M
M
Value
Description
1-255
The duration of the wait,
in seconds. The default is
ten seconds.
0
The system will not wait
for an available trunk;
it immediately proceeds to
the call guide step when
no announcement trunk is
available.
-1
Indicates "no timing;" the
system waits indefinitely
for an announcement trunk
to be available.
Defines a call guide step to which the
system will proceed if no
announcement trunk becomes
available within the wait time. This
parameter can specify either a step
number, a step label, or "Next." Next
instructs the system to execute the call
guide step that immediately follows
the Connect IVR step.
Aastra – 2545-004