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Using Hex Trace mode
Hex Trace mode prints the control codes that are sent to the printer. Use this mode to help diagnose software/driver
problems.
1 Make sure the paper is loaded, and the ribbon cartridge is installed.
2 Turn the printer off.
3 Press and hold Tractor while turning the printer on.
4 Release Tractor when the lights go out.
5 Turn the printer off and back on again to exit Hex Trace mode.
Checking the printer status
Check the control panel lights and compare their status with the table information. Different patterns and
combinations of lights provide you with information about the condition of the printer and actions needed to correct
the condition.
Note: Many error codes can be corrected by turning the printer off and back on again.
Printer status
Control panel lights
Status
Action required
Power
On
Normal operating conditions. No action required.
Ready
On
Paper Out
Off
Power
On
Ready
Off
Paper Out
Off
Power
On
Ready
Off
Paper Out
Blinking
Normal offline condition
1 Load paper.
2 Press Start/Stop.
The Paper Out light goes off and the Ready light comes
on.
Note: If you installed the optional Tractor 2 Feeder and
you are printing continuous forms, make sure the paper
select lever is in the continuous forms position.
Ready
Blinking
The printer has data in the buffer that needs to be
printed.
Troubleshooting
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