Download WP_CallCenter_User_Manual

Transcript
User Manual
Page 7 of 56
To print the current page in a printer-friendly format, you just press the “Print”
button.
License information
Pressing the “Licence information” label, a page like the one below is shown.
This page shows the current release of the software and the current license
information.
If you are running a free demo version, you will see that the maximum number of
licensed agents is 2 and an additional text will remind you on how to register.
Running a report
To successfully run a report, your system administrator must have configured the
correct queues in use on your system. You will find them in the drop-down menu on
top of the page. See page 45 for details on how to do it.
WP CallCenter Inbound
Version: 19/01/06