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CONTENTS
INTRODUCTION _______________________________________________________________________ X
HOW TO USE THIS MANUAL ___________________________________________________________X
USING THE F1 HELP INDEX ___________________________________________________________X
VIDEO TUTORIALS AND OTHER SOURCES FOR HELP ________________________________________ XI
OPEN SOURCE LIBRARIES ___________________________________________________________ XI
CHAPTER 1: HOSPITAL SETUP__________________________________________________________1
VERIFY HOSPITAL INFORMATION ______________________________________________________1
ENTER DEMOGRAPHICS AND DEFAULT HOSPITAL INFORMATION ______________________________2
SET VALUES FOR INVOICING __________________________________________________________3
SUB-TAB, FORMATTING ________________________________________________________4
SUB-TAB, DISCOUNTING ________________________________________________________5
SUB-TAB, FEES _______________________________________________________________7
SET VALUES FOR STATEMENTS ________________________________________________________8
SET VALUES FOR DOCUMENTS _______________________________________________________10
SET VALUES FOR REMINDERS ________________________________________________________12
SET APPOINTMENT AND BOARDING VALUES _____________________________________________16
SUB-TAB, VIEW ______________________________________________________________16
SUB-TAB, OPTIONS ___________________________________________________________17
SUB-TAB, COLORS ____________________________________________________________18
SPECIFY MISCELLANEOUS HOSPITAL VALUES ____________________________________________20
SPECIFY SYSTEM INFORMATION ______________________________________________________23
SUB-FOLDER, SYSTEM _________________________________________________________23
DIRECTORIES________________________________________________________________24
DOCUMENTS ________________________________________________________________24
FORMS_____________________________________________________________________24
APPLICATIONS _______________________________________________________________25
SUB-FOLDER, E-MAIL _________________________________________________________26
SUB-FOLDER, MODEM _________________________________________________________26
SUB-FOLDER, CASH DRAWER ___________________________________________________26
SUB-FOLDER, INSTRUMENT _____________________________________________________27
SUB-FOLDER, DOCUMENTS _____________________________________________________27
SUB-FOLDER, LABORATORY ____________________________________________________28
SUB-FOLDER, X-CHARGE® _____________________________________________________28
SET ADVANCED HOSPITAL OPTIONS ___________________________________________________28
CHAPTER 2: SYSTEM TABLES _________________________________________________________31
WORK WITH SYSTEM TABLES ________________________________________________________31
ADD A NEW TABLE AND TABLE ENTRIES _______________________________________________32
IDENTIFY THE DIFFERENT SYSTEM TABLES ______________________________________________32
CHAPTER 3: TREATMENT LIST ________________________________________________________38
SET UP YOUR TREATMENT CATEGORIES ________________________________________________38
UNDELETE A TREATMENT CATEGORY OR INDIVIDUAL TREATMENT ___________________________40
MARK UP TREATMENT PRICES ________________________________________________________40
ADD A TREATMENT ________________________________________________________________42
TREATMENT TAB VALUES ___________________________________________________________43
WORK WITH ATTACHMENTS _________________________________________________________48
ATTACHMENTS: ADD DOCTOR’S INSTRUCTIONS __________________________________________48
ATTACHMENTS: ASSOCIATE TREATMENTS/ITEMS _________________________________________49
LINK ASSOCIATED INVENTORY AND SPECIFY USAGE ______________________________________50
LINK ASSOCIATED TREATMENTS/DIAGNOSIS/PROBLEMS ___________________________________51
CREATE A TREATMENT GROUP _______________________________________________________52
ATTACHMENTS: ADD MORE STUFF (ADDITIONAL DATA FIELDS) _____________________________53
ADVANCED TAB VALUES ____________________________________________________________53
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CONTRACT PRICES TAB VALUES ______________________________________________________54
DOCUMENTS TAB VALUES ___________________________________________________________55
WHITEBOARD TAB VALUES __________________________________________________________55
USE THE TREATMENT LIST SHORTCUT MENU ____________________________________________56
PRINT THE TREATMENT LIST _________________________________________________________59
PRINT A TRAVEL SHEET _____________________________________________________________59
CHAPTER 4: INVENTORY LIST_________________________________________________________60
SET UP YOUR INVENTORY CATEGORIES_________________________________________________60
USE THE INVENTORY CATEGORIES SHORTCUT MENU ______________________________________62
ADD AN INVENTORY ITEM ___________________________________________________________63
GENERAL TAB VALUES _____________________________________________________________64
ADVANCED TAB VALUES ____________________________________________________________69
CONTRACT PRICES TAB VALUES ______________________________________________________70
DOCUMENTS TAB VALUES ___________________________________________________________71
PHARMACY TAB VALUES____________________________________________________________71
PURCHASING TAB VALUES __________________________________________________________71
SALES TAB VALUES ________________________________________________________________73
WHITEBOARD TAB VALUES __________________________________________________________74
USE THE INVENTORY LIST SHORTCUT MENU_____________________________________________74
VIEW AND PRINT THE WHOGOT LIST ___________________________________________________81
VIEW AND PRINT INVENTORY REPORTS AND DOCUMENTS __________________________________82
UPDATE INVENTORY SALES __________________________________________________________83
ADD VENDORS ____________________________________________________________________83
CREATE PURCHASE ORDERS _________________________________________________________84
RECEIPT A PARTIAL ORDER: ____________________________________________________86
RECEIPT A COMPLETE ORDER: ___________________________________________________86
PURGE ORDERS ___________________________________________________________________86
CHAPTER 5: CLIENT INFORMATION DISPLAY __________________________________________87
CID MENUS ______________________________________________________________________87
CID SPEED BAR BUTTONS ___________________________________________________________90
CLIENT AREA _____________________________________________________________________91
PATIENT AREA ____________________________________________________________________91
MEDICAL HISTORY AREA ___________________________________________________________92
MEDICAL VIEW TABS ______________________________________________________________92
CHAPTER 6: CLIENT AREA ____________________________________________________________93
OPEN A CLIENT’S FILE ______________________________________________________________93
USE THE CLIENT SELECTION WINDOW _________________________________________________93
CHANGE CLIENT INFORMATION _______________________________________________________94
CLOSE A CLIENT’S FILE _____________________________________________________________95
ADD A NEW CLIENT TO YOUR FILES ___________________________________________________95
SCROLL THROUGH A CLIENT’S FILES ___________________________________________________99
DELETE A CLIENT FROM YOUR FILES __________________________________________________99
VIEW OR ADD NOTES ABOUT THE CLIENT _______________________________________________99
ADD CLIENT ALERTS ______________________________________________________________100
ADD FILE ATTACHMENTS __________________________________________________________100
ENTER SPECIAL INVOICE INSTRUCTIONS _______________________________________________101
ATTACH CLIENT PHOTOS ___________________________________________________________102
E-MAILING CLIENTS _______________________________________________________________103
HANDLE OVER-THE-COUNTER SALES _________________________________________________104
ENTER A POA (PAYMENT ON ACCOUNT)_______________________________________________104
VIEW/PRINT THE CLIENT’S ACCOUNTING ______________________________________________105
ADD NOTES TO ACCOUNTING _______________________________________________________106
AGE THE CLIENT’S ACCOUNT _______________________________________________________106
VIEW CLIENT STATS ______________________________________________________________106
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WORK WITH A CLOSED INVOICE _____________________________________________________106
VIEW AND /OR CHANGE AN OPEN INVOICE _____________________________________________107
CREATE A PRE-INVOICE ____________________________________________________________107
UNDELETE ACCOUNTING ___________________________________________________________107
RETURN A CHECK AND ADD A FEE ___________________________________________________108
DIAL THE CLIENT’S PHONE NUMBER __________________________________________________108
PRINT CLIENT LABELS _____________________________________________________________108
REPRINT AN A/R STATEMENT _______________________________________________________109
CHAPTER 7: PATIENT AREA __________________________________________________________110
CHOOSE DIFFERENT PATIENTS BELONGING TO THE CLIENT _________________________________111
ADD/CHANGE PATIENT(S) INFORMATION ______________________________________________111
VACCINATION REMINDER HISTORY ___________________________________________________116
PRINT A PATIENT CHART ___________________________________________________________116
WORK WITH THE REMINDERS FOLDER _________________________________________________117
SET UP A PATIENT FOLLOW-UP ______________________________________________________119
SPECIFY A PATIENT ESTIMATE _______________________________________________________120
SET UP OWNERSHIP/SPLIT-BILLING ___________________________________________________120
WORK WITH THE SCHEDULE FOLDER __________________________________________________121
ADD PATIENT NOTES ______________________________________________________________123
DELETE A PATIENT _______________________________________________________________123
UNDELETE A PATIENT _____________________________________________________________123
MOVE A PATIENT TO ANOTHER OWNER ________________________________________________123
PRINT PATIENT ID COLLAR _________________________________________________________123
VIEW PATIENT PROBLEM HISTORY ___________________________________________________124
PRINT A DOCUMENT FOR THE SELECTED PATIENT ________________________________________124
ENTER A PATIENT ALERT ___________________________________________________________125
ADD FILE ATTACHMENTS __________________________________________________________126
ADD INVOICE INSTRUCTIONS ________________________________________________________127
VIEW PATIENT PHOTO AND PHOTO ALBUM _____________________________________________127
PRINT PATIENT LABELS ____________________________________________________________128
DEFINE A PATIENT WORK LIST ______________________________________________________128
EXPORT/IMPORT PATIENTS _________________________________________________________130
USE AN E-TRAVEL SHEET __________________________________________________________131
CHAPTER 8: ENTERING MEDICAL HISTORY __________________________________________132
SORT MEDICAL HISTORY ___________________________________________________________132
USE THE MEDICAL HISTORY SEARCH BOX _____________________________________________134
WORK WITH THE ATTACHMENTS WINDOW _____________________________________________134
USE THE ENTER MEDICAL HISTORY WINDOW ___________________________________________134
ADD NEW MEDICAL HISTORY _______________________________________________________137
ENTER TREATMENTS FOR MULTIPLE PATIENTS __________________________________________138
CHANGE MEDICAL HISTORY INFORMATION ____________________________________________138
VIEW AND/OR ADD MEDICAL HISTORY NOTES __________________________________________138
VIEW AND/OR ADD MEDICAL HISTORY DOCTOR INSTRUCTIONS _____________________________139
DELETE AND UNDELETE MEDICAL HISTORY ____________________________________________139
PURGE DATA FILES _______________________________________________________________140
PRINT A RABIES CERTIFICATE _______________________________________________________140
DECLINE MEDICAL HISTORY ENTRIES _________________________________________________140
DISCOUNT MEDICAL HISTORY ENTRIES _______________________________________________140
PRINT AN MS WORD DOCUMENT ____________________________________________________140
PRINT PRESCRIPTION LABELS _______________________________________________________141
REFILL A PRESCRIPTION ____________________________________________________________141
ADD FILE ATTACHMENTS __________________________________________________________141
ENTER MEDICAL HISTORY FORMS ____________________________________________________141
ADD MEDICAL HISTORY USING HISTORY MODE _________________________________________142
SPECIFY INVENTORY USED BY THE SELECTED TREATMENT ________________________________142
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MOVE MEDICAL HISTORY __________________________________________________________142
CHANGE SEQUENCE OF DISPLAYED MEDICAL HISTORY ___________________________________143
LINK A PHOTO/IMAGE WITH THE SELECTED ENTRY _______________________________________143
ENTER VACCINATION INFORMATION __________________________________________________144
WORK WITH THE WHOGOT LIST _____________________________________________________144
CHAPTER 9: CLIENT INVOICE ________________________________________________________145
POST CHARGES TO THE CLIENT’S ACCOUNT ____________________________________________145
ENTER A PAYMENT _______________________________________________________________146
USE A CASH DRAWER _____________________________________________________________147
DISPLAY AND PRINT AN INVOICE/RECEIPT _____________________________________________148
REPRINT AN INVOICE ______________________________________________________________148
RETURN AN ITEM _________________________________________________________________149
ACCEPT PAYMENTS WITH X-CHARGE®________________________________________________149
ACCEPT PAYMENTS WITH MPS (MCALLISTER PAYMENT SOLUTIONS®)_______________________150
TRANSFER INVOICES ______________________________________________________________151
CHAPTER 10: ACCOUNTS RECEIVABLE _______________________________________________152
PRINT STATEMENTS _______________________________________________________________152
UNDO STATEMENTS _______________________________________________________________153
REPRINT STATEMENTS _____________________________________________________________153
PRINT THE A/R SUMMARY REPORT ___________________________________________________154
PRINT COLLECTION LETTERS ________________________________________________________155
CHAPTER 11: REMINDERS____________________________________________________________157
SET UP A REMINDER_______________________________________________________________157
CHAPTER 12: DIAGNOSIS LIST________________________________________________________165
SET UP YOUR DIAGNOSIS LIST _______________________________________________________165
ADD A NEW DIAGNOSIS CATEGORY __________________________________________________166
ADD A NEW DIAGNOSIS ____________________________________________________________166
DIAGNOSIS TAB VALUES ______________________________________________________167
DOCUMENT TAB VALUES _____________________________________________________170
USE DIAGNOSIS LIST SHORTCUT MENU ________________________________________________170
CREATE DOCTOR’S INSTRUCTIONS ___________________________________________________172
INCLUDE TAG-A-LONG INSTRUCTIONS ________________________________________________172
SPECIFY DOCTOR’S NOTES _________________________________________________________173
ENTER RECOMMENDATIONS ________________________________________________________173
SORT YOUR DIAGNOSIS LIST ________________________________________________________173
REMIND FOR A DIAGNOSIS __________________________________________________________173
ENTER A TREATMENT PROTOCOL ____________________________________________________173
ENTER DIAGNOSIS NOTES __________________________________________________________174
SORT THE SELECTED DIAGNOSIS _____________________________________________________174
CUSTOMIZE COLUMNS _____________________________________________________________174
USE THE DIAGNOSIS LIST SPEED BAR BUTTONS _________________________________________174
CHANGE MULTIPLE ENTRIES ________________________________________________________174
PREVIEW TEXT IN THE DIAGNOSIS LIST ________________________________________________174
CHAPTER 13: PROBLEM LIST _________________________________________________________176
SET UP YOUR PROBLEM LIST ________________________________________________________176
ADD A NEW PROBLEM CATEGORY____________________________________________________177
ADD AND WORK WITH A NEW PROBLEM _______________________________________________177
PROBLEM TAB VALUES _______________________________________________________177
DOCUMENT TAB VALUES _____________________________________________________178
USE PROBLEM LIST SHORTCUT MENU _________________________________________________178
SORT AND PRINT THE PROBLEM LIST __________________________________________________180
ATTACH DIAGNOSTIC PROTOCOLS____________________________________________________180
ENTER RULE-OUTS _______________________________________________________________181
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CUSTOMIZE COLUMNS _____________________________________________________________182
USE PROBLEM LIST SPEED BAR BUTTONS ______________________________________________182
CHANGE MULTIPLE ENTRIES ________________________________________________________182
PREVIEW TEXT IN THE PROBLEM LIST _________________________________________________182
CHAPTER 14: MEDICAL CONDITION RECORDS ________________________________________183
MEDICAL CONDITION SETUP OPTIONS _________________________________________________183
IDENTIFY THE PATIENT PROBLEM USING THE PROBLEM AREA ______________________________184
WORK WITH THE OBJECTIVE AREA ___________________________________________________187
WORK WITH CLIENT INSTRUCTIONS __________________________________________________187
WORK WITH THE ASSESSMENT AREA _________________________________________________187
WORK WITH THE PLAN AREA _______________________________________________________188
WORK WITH ATTACHMENTS ________________________________________________________189
PRINT PATIENT REPORT CARD _______________________________________________________189
CREATE ADDITIONAL DATA FIELDS __________________________________________________190
PRINT MEDICAL CONDITION RECORD _________________________________________________190
CHAPTER 15: PRESCRIPTION LABELS ________________________________________________191
PRINT A PRESCRIPTION LABEL _______________________________________________________191
USE THE DRUG LABEL WIZARD ______________________________________________________192
TYPE AND SAVE A NEW MESSAGE ____________________________________________________192
AUTOMATICALLY DISPLAY SAVED MESSAGES __________________________________________192
CHOOSE A LINKED/SAVED MESSAGE __________________________________________________192
CHOOSE FROM ALL SAVED MESSAGES _________________________________________________193
DELETE A SAVED MESSAGE _________________________________________________________193
REFILL PRESCRIPTIONS ____________________________________________________________193
DVM DISPENSARY SERVICES’ MYVETSMEDS® _________________________________________194
CHAPTER 16: ESTIMATES ____________________________________________________________195
SET UP YOUR ESTIMATES __________________________________________________________195
USE ESTIMATE MAINTENANCE LIST SHORTCUT MENU ____________________________________197
CREATE ESTIMATES FOR PATIENTS ___________________________________________________198
USE PATIENT SPECIFIC ESTIMATE SHORTCUT MENU ______________________________________200
SAVE A PATIENT ESTIMATE AS A CANNED ESTIMATE _____________________________________201
SELECT A CANNED ESTIMATE FOR A PATIENT ___________________________________________201
PRINT THE ESTIMATE ______________________________________________________________202
DECLINE AN ESTIMATE ____________________________________________________________202
POST AN ESTIMATE _______________________________________________________________203
SHOW GHOST ____________________________________________________________________203
CUSTOMIZE COLUMNS _____________________________________________________________203
SORT THE ESTIMATE ENTRIES _______________________________________________________203
CHANGE MULTIPLE ENTRIES ________________________________________________________204
PREVIEW TEXT IN THE ESTIMATE LIST_________________________________________________204
CHAPTER 17: APPOINTMENT CALENDAR _____________________________________________205
DISPLAY THE APPOINTMENT CALENDAR _______________________________________________205
SET UP THE APPOINTMENT CALENDAR ________________________________________________211
MAKE APPOINTMENTS _____________________________________________________________211
LINK APPOINTMENTS ______________________________________________________________212
GROUP APPOINTMENTS ____________________________________________________________212
WORK WITH THE NEW/CHANGE APPOINTMENT WINDOW __________________________________214
MAKE APPOINTMENTS FOR NEW CLIENTS ______________________________________________216
MAKE NEW PATIENT APPOINTMENTS _________________________________________________216
WORK WITH “STACKED” APPOINTMENTS ______________________________________________216
LOCATE AN APPOINTMENT ON THE CALENDAR __________________________________________217
ADD NOTES FOR AN APPOINTMENT ___________________________________________________217
ADD RECURRING APPOINTMENTS ____________________________________________________217
SIZE THE APPOINTMENT ROWS AND COLUMNS __________________________________________218
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CHECK IN AN APPOINTMENT ________________________________________________________219
CONFIRM AN APPOINTMENT ________________________________________________________219
DELETE AN APPOINTMENT __________________________________________________________219
RETURN TO THE CID ______________________________________________________________219
AUTOMATICALLY SCHEDULE NEXT APPOINTMENT _______________________________________220
MOVE APPOINTMENTS _____________________________________________________________220
RESCHEDULE APPOINTMENTS _______________________________________________________220
PRINT THE APPOINTMENT SCHEDULE _________________________________________________220
OUT OF OFFICE SCHEDULE _________________________________________________________222
CREATE BLOCK-OFF EXCEPTIONS ____________________________________________________224
CHAPTER 18: BOARDING CALENDAR__________________________________________________225
CHARGE FOR BOARDING ___________________________________________________________225
CHANGE BOARDING CALENDAR VIEWS ________________________________________________226
ADD AND DEFINE FACILITY GROUPS __________________________________________________227
ADD NEW FACILITIES _____________________________________________________________229
MAKE AND/OR CHANGE A RESERVATION ______________________________________________230
MAKE A RESERVATION USING THE CSD _______________________________________________231
MAKE A RESERVATION FOR A NEW PATIENT ____________________________________________231
WORK WITH THE NEW RESERVATION WINDOW__________________________________________231
CHECK-IN WITH A RESERVATION _____________________________________________________233
CHECK-IN AN OUT-PATIENT ________________________________________________________233
ADD SERVICES TO A CHECK-IN ______________________________________________________234
CHANGE A CHECK-IN ______________________________________________________________234
DELETE A RESERVATION OR CHECK-IN ________________________________________________234
CHECK-OUT _____________________________________________________________________235
CHAPTER 19: WHITEBOARD__________________________________________________________236
ACCESS THE WHITEBOARD _________________________________________________________236
PATIENT CHECK-IN _______________________________________________________________237
ADD SERVICES TO THE SCHEDULE TAB ________________________________________________237
VIEW PATIENT ACTIVITIES _________________________________________________________238
POST SERVICES FROM THE SCHEDULE TAB _____________________________________________238
RELEASE A PATIENT_______________________________________________________________238
CHECK A PATIENT OUT ____________________________________________________________238
PRINT RESERVATIONS AND CENSUS ___________________________________________________238
PRINT SCHEDULED ACTIVITIES ______________________________________________________239
LINK A WHITEBOARD CATEGORY TO TREATMENTS, ITEMS, AND/OR DIAGNOSIS ________________239
SORT WHITEBOARD ENTRIES ________________________________________________________240
EXPAND A TREATMENT GROUP ON THE WHITEBOARD ____________________________________240
CREATE ADDITIONAL DATA FIELDS FOR WHITEBOARD ___________________________________240
ACCESS ADDITIONAL DATA FIELDS FROM THE WHITEBOARD _______________________________241
RECORD ESTIMATE DETAILS ON THE WHITEBOARD ______________________________________241
CHAPTER 20: PERIOD-TO-DATE REPORTS_____________________________________________242
RUN THE REPORTS ________________________________________________________________242
CHOOSE A REPORT ________________________________________________________________244
SEE THE BOTTOM LINE ____________________________________________________________244
PERIOD-TO-DATE REPORTS _________________________________________________________244
K.A.S.P.E.R. (KENTUCKY ALL SCHEDULE PRESCRIPTION ELECTRONIC REPORTING) _____________247
A.S.A.P. (AMERICAN SOCIETY FOR AUTOMATION IN PHARMACY) ___________________________248
C.U.R.E.S. (CONTROLLED SUBSTANCE UTILIZATION REVIEW AND EVALUATION SYSTEM) ________248
CHAPTER 21: SECURITY ADMINISTRATION ___________________________________________249
IDENTIFY AND ADD AVIMARK® USERS _______________________________________________249
ADD CATEGORIES AND EMPLOYEES __________________________________________________250
CHANGE USER INFORMATION _______________________________________________________253
CHANGE PASSWORDS _____________________________________________________________253
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AUTHORIZE USER FUNCTIONS _______________________________________________________254
SPECIFY SECURITY FOR OTHER USER GROUPS ___________________________________________255
PRINT THE USERS AND SECURITY REPORT ______________________________________________256
ON-GOING SECURITY ADMINISTRATION _______________________________________________256
LOG ON TO AVIMARK® ___________________________________________________________256
CHAPTER 22: TIME CLOCK ___________________________________________________________257
SET UP THE TIME CLOCK ___________________________________________________________257
ENTER CLOCK OUT REASONS ________________________________________________________258
TRACK HOURLY STAFF ____________________________________________________________258
WORK WITH THE EMPLOYEE TIME CARD _______________________________________________259
USE THE TIME CARD REPORT _______________________________________________________259
UNDO AND REDO TIME CARD CHANGES _______________________________________________260
VIEW HISTORY OF ENTRY __________________________________________________________261
CHAPTER 23: WORD PROCESSING ____________________________________________________262
USE MERGE WORDS ______________________________________________________________262
USE MERGE WORDS FOR ADDITIONAL DATA FIELDS _____________________________________267
WORK WITH MICROSOFT WORD _____________________________________________________267
CREATE A NEW MS WORD® FORM ___________________________________________________268
USE MS WORD TOOLBAR OPTIONS ___________________________________________________269
USE A FORM _____________________________________________________________________269
SPECIFY THE PATH TO THE MY FORMS FOLDER __________________________________________270
STORE FORMS IN SUBFOLDERS ______________________________________________________270
CHAPTER 24: DISCOUNT PLANS ______________________________________________________271
DEFINE A DISCOUNT PLAN __________________________________________________________271
REMIND FOR THE PLAN ____________________________________________________________271
TRACK DISCOUNT PLANS___________________________________________________________271
ADD A PLAN ____________________________________________________________________271
PUT A PATIENT ON A PLAN__________________________________________________________273
CHAPTER 25: ADDITIONAL DATA FIELDS _____________________________________________275
DEFINE ADDITIONAL DATA FIELDS FOR CLIENTS/PATIENTS ________________________________275
SET NORMAL VALUES _____________________________________________________________279
DEFINE ADDITIONAL DATA FIELDS FOR TREATMENTS ____________________________________279
SET UP A DATA TABLE _____________________________________________________________280
DEFINE ADDITIONAL DATA FIELDS FOR SOAP RECORDS __________________________________281
DEFINE ADDITIONAL DATA FIELDS FOR WHITEBOARD ____________________________________281
CREATE NEW GENERATIONS OF DEFINITIONS ___________________________________________281
ENTER INFORMATION ON THE CID____________________________________________________282
ENTER MULTIPLE ENTRIES _________________________________________________________283
ENTER INFORMATION INTO THE DIAGNOSIS WINDOW _____________________________________283
CHAPTER 26: INFORMATION SEARCH ________________________________________________284
ACCESS THE INFORMATION SEARCH DISPLAY ___________________________________________284
ADD AND SAVE A NEW SEARCH _____________________________________________________286
MODIFY AN EXISTING SEARCH ______________________________________________________286
USE RESULTS OF FIRST SEARCH _____________________________________________________286
SET UP AN EXAMPLE SEARCH _______________________________________________________286
RUN THE SEARCH_________________________________________________________________287
PRINT THE SEARCH RESULTS ________________________________________________________288
USE THE OMIT RECORDS BOX _______________________________________________________289
SEARCH FOR ADDITIONAL DATA FIELDS _______________________________________________290
THE SEARCH REPORT______________________________________________________________290
CHAPTER 27: FOLLOW-UP LIST_______________________________________________________292
CREATE A FOLLOW-UP FROM THE CID ________________________________________________292
CREATE AN AUTOMATIC FOLLOW-UP _________________________________________________293
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WORK WITH THE FOLLOW-UP LIST ___________________________________________________293
USE THE FOLLOW-UP LIST SHORTCUT MENU ___________________________________________294
PRINT THE FOLLOW-UP LIST REPORT __________________________________________________295
CHAPTER 28: BACKING UP & RESTORING_____________________________________________297
MAKE A BACK-UP COPY ___________________________________________________________297
FORMAT ZIP DISKS/CDRW’S _______________________________________________________298
RESTORE DATA __________________________________________________________________299
RESTORE FROM DISKETTES _________________________________________________________300
RESTORE INDIVIDUAL FILES ________________________________________________________300
CHAPTER 29: AVIMARK® SIDEKICK __________________________________________________301
INSTALL AVIMARK® ON THE LAPTOP _________________________________________________301
IMPORT DATA ___________________________________________________________________301
REFRESH DATA FILES ON THE LAPTOP_________________________________________________303
CHAPTER 30: NOTE GLOSSARY AND Q & A ____________________________________________304
ACCESS AND SET-UP GLOSSARY CATEGORIES ___________________________________________304
EDIT A GLOSSARY CATEGORY _______________________________________________________305
CREATE A NOTE TEMPLATE _________________________________________________________305
ADD ANOTHER SIMILAR TEMPLATE __________________________________________________306
MOVE NOTE TEMPLATES TO OTHER CATEGORIES ________________________________________306
CREATE NOTE TEMPLATES FROM A NOTE WINDOW ______________________________________306
PRINT NOTE TEMPLATES ___________________________________________________________307
VIEW NOTES ATTACHED TO GLOSSARY ENTRIES ________________________________________307
REFRESH THE NOTE GLOSSARY WINDOW ______________________________________________307
UNDO AND REDO CHANGES _________________________________________________________307
VIEW HISTORY OF ENTRIES _________________________________________________________307
CREATE NOTES __________________________________________________________________307
USE NOTE TEMPLATES_____________________________________________________________307
COPY AND PASTE NOTE TEMPLATES __________________________________________________308
IMPORT FILES____________________________________________________________________308
PRINT FROM THE NOTE WINDOW _____________________________________________________308
ACCESS AND CREATE CATEGORIES FOR Q & A __________________________________________308
ENTER A QUESTION _______________________________________________________________309
ENTER AN ANSWER _______________________________________________________________309
CHAPTER 31: EXPORTING TO QUICKBOOKS®_________________________________________310
SET UP QUICKBOOKS® TO RECEIVE FROM AVIMARK® ___________________________________310
SET UP AVIMARK® TO EXPORT TO QUICKBOOKS® ______________________________________310
EXPORT TO QUICKBOOKS® _________________________________________________________311
EXPORT FOR THE FIRST TIME ________________________________________________________311
VIEW THE EXPORTED FILE PRIOR TO IMPORTING TO QUICKBOOKS® _________________________312
CHAPTER 32: CUSTOMIZING COLUMNS_______________________________________________313
CUSTOMIZE COLUMNS _____________________________________________________________313
ADD AND REMOVE COLUMNS _______________________________________________________313
RENAME COLUMNS _______________________________________________________________314
SORT THE COLUMNS ______________________________________________________________314
CHANGE THE WIDTH OF COLUMNS ___________________________________________________314
CHANGE MULTIPLE ENTRIES ________________________________________________________314
CHAPTER 33: LAB INSTRUMENTS_____________________________________________________316
SET UP THE ABAXIS® VETSCAN® HMT, HM II, HM5 AND THE VETSCAN® CHEMISTRY _________316
DEFINE FIELDS AND IMPORT RESULTS FOR ABAXIS® INSTRUMENTS __________________________317
SET UP THE ABAXIS® VS2__________________________________________________________319
INTERFACE WITH THE CDC HEMAVET® _______________________________________________320
INTERFACE WITH THE HEMAGEN® ANALYST ___________________________________________321
INTERFACE WITH THE HESKA®/SCIL VET® ABC ________________________________________322
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INTERFACE WITH THE HESKA® SPOTCHEM EZ __________________________________________323
INTERFACE WITH THE HESKA® CBC-DIFF _____________________________________________324
INTERFACE WITH THE IDEXX® VETTEST ______________________________________________325
INTERFACE WITH THE IDEXX® LASERCYTE ___________________________________________327
INTERFACE WITH THE IDEXX® LABREXX ____________________________________________328
INTERFACE WITH THE FORCYTE® ____________________________________________________332
INTERFACE WITH ANTECH® ________________________________________________________333
INTERFACE WITH VETCONNECT® ____________________________________________________336
CHAPTER 34: AVIMARK® SITE SUPPORT______________________________________________339
SET UP SITE SUPPORT _____________________________________________________________339
SET UP USERS AND SECURITY _______________________________________________________339
WORK WITH SITE MANAGER ________________________________________________________340
CHOOSE A TREATMENT AND INVENTORY LIST __________________________________________341
CHANGE SITE OPTIONS ____________________________________________________________342
CHAPTER 35: PRACTICE ANALYSIS ___________________________________________________344
USE THE DIFFERENT REPORTS _______________________________________________________344
WORK WITH GRAPHS ______________________________________________________________345
PRINT, SAVE, EXPORT, AND/OR EMAIL REPORTS _________________________________________347
CHAPTER 36: DENTAL CHART ________________________________________________________348
WORK WITH THE DENTAL CHART ____________________________________________________348
RECORD PROBING DEPTHS__________________________________________________________350
RECORD GINGIVAL RECESSION ______________________________________________________350
VIEW PREVIOUS DENTAL CHARTS ____________________________________________________351
WORK WITH ANNOTATIONS _________________________________________________________351
CREATE DENTAL ABNORMALITIES ___________________________________________________352
PRINT THE DENTAL CHART _________________________________________________________353
AFP IMAGING ___________________________________________________________________354
INDEX _______________________________________________________________________________356
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Introduction
Welcome to the second edition to the AVImark® User’s Manual. With this edition, you will find a
completely redesigned, task-oriented approach to finding help in using the AVImark® software. It is
basically a response to, “Don’t tell me how it works…tell me how to use it!” At the same time, we
overhauled and amplified the F1 Help within AVImark so that, between these two sources, you will
have a wealth of information at your fingertips.
How to use this Manual
This manual works like a reference. Start with a task or a topic that you need help on and then look it
up in the Table of Contents or Index. When you have found the topic you need help on, follow the
step-by-step instructions. Sometimes you will be referred to additional information found in the F1
Help.
As you utilize this manual you will notice that each chapter contains images within the left margin,
these icons represent specific keystrokes, shortcut buttons and additional references.
Keyboard shortcuts
Important information and tips
Shortcut from the toolbar
For more information, search the F1 Help Index
Using the F1 Help Index
Access the F1 Help by using the F1 key anywhere in the AVImark® program. Use the Contents tab to
browse through all of the manual topics. Or use the Search tab to search the Help for a specific topic.
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Video Tutorials and other sources for help
McAllister Software Systems offers a variety of ways to get help and training in using the AVImark®
practice management software including video tutorials, web-based and telephone training, Authorized
Training Representatives, and regional seminars. Visit our website at www.avimark.net to see what’s
available to you.
Open Source Libraries
AVImark® is proud to use the following open-source libraries:
The Indy Project
http://www.indyproject.org
Jedi Code Library
http://sourceforge.net/projects/jcl/
Jedi VCL for Delphi
http://sourceforge.net/projects/jvcl
Portable Network Graphics Delphi
http://pngdelphi.sourceforge.net/
TDBF
http://tdbf.sourceforge.net/
TurboPower Abbrevia
http://sourceforge.net/projects/tpabbrevia/
TurboPower Async Professional
http://sourceforge.net/projects/tpapro/
TurboPower B-Tree Filer
http://sourceforge.net/projects/tpbtreefiler/
TurboPower Essentials
http://sourceforge.net/projects/tpessence/
TurboPower LockBox
http://sourceforge.net/projects/tplockbox/
TurboPower Orpheus
http://sourceforge.net/projects/tporpheus/
TurboPower SysTools
http://sourceforge.net/projects/tpsystools/
TurboPower XML Partner
http://sourceforge.net/projects/tpxmlpartner/
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