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BVP 8770 User's Manual Copyright 2002 Leadtek Research Inc. All rights reserved. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Leadtek Research Inc. Leadtek makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability, quality, or fitness for any particular purpose. The information in this document is subject to change without notice. Leatek reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes. Trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective owners. International Headquarters 18th Fl., 166, Chien-Yi Rd., Chung Ho, Taipei Hsien, Taiwan (235) Phone: +886 (0)2 8226 5800 Fax: +886 (0)2 8226 5801 http://www.leadtek.com.tw E-Mail: [email protected] United States Headquarters 46732 Lakeview Blvd., Fremont, CA 94538, U.S.A. Phone: +1 510 490 8076 Fax: +1 510 490 7759 http://www.leadtek.com Europe Headquarters Antennestraat 16 1322 AB, Almere, The Netherlands Phone: +31 (0)36 536 5578 Fax: +31 (0)36 536 2215 http://www.leadtek.nl BVP 8770 User's Manual Version C April 2002 P/N: W0500596 Table of Contents 1 Getting Started ...................................................... 1 Overview ......................................................................... 1 Feature highlights ............................................................ 1 What's in the Package ...................................................... 2 2 Getting to Know your BVP 8770 .......................... 3 Front view ....................................................................... 3 Rear view ........................................................................ 6 Side view ........................................................................ 6 3 Installation ............................................................. 7 Installing the unit ............................................................ 7 Using external devices .................................................... 9 4 System Setup ...................................................... 10 Common Settings .......................................................... 10 ADSL/Constant ADSL/Single, Public, & Fixed IP ...... 11 When the IP is used exclusively by BVP 8770 ........................... 11 When the IP is shared with other devices (with a DHCP server connected) ....................................................................... 12 When the IP is shared with other devices (without a DHCP server connected) ....................................................................... 13 ADSL/Constant ADSL/Multiple, Public, & Fixed IP ... 14 When BVP 8770 uses one of the IPs (with a DHCP server connected) .................................................................................. When BVP 8770 uses one of the IPs (without a DHCP server connected) ....................................................................... When one of the IPs is shared with other devices (with a DHCP server connected) ........................................................ When one of the IPs is shared with other devices (without a DHCP server connected) ........................................................ 14 15 16 17 Table of Contents ADSL/Timing ADSL .................................................... 18 When the ADSL is used exclusively by BVP 8770 ..................... 18 When the ADSL is shared with other devices (with a DHCP server connected) ....................................................................... 19 When the ADSL is shared with other devices (without a DHCP server connected) ........................................................... 20 Cable ............................................................................. 21 When the IP is used exclusively by BVP 8770 ........................... 21 When the IP is shared with other devices (with a DHCP server connected) ....................................................................... 22 When the IP is shared with other devices (without a DHCP server connected) ....................................................................... 23 LAN/No Firewall or NAT ............................................. 24 With a DHCP server connected ................................................. 24 Without a DHCP server connected ............................................ 25 LAN/NAT ...................................................................... 26 With a DHCP server connected ................................................. 26 Without a DHCP server connected ............................................ 27 LAN/Firewall with Packet Filter ................................... 28 With a DHCP server connected ................................................. 28 Without a DHCP server connected ............................................ 29 LAN/Firewall with NAT & Packet Filter ...................... 30 With a DHCP server connected ................................................. 30 Without a DHCP server connected ............................................ 31 5 6 Working with a Gatekeeper ............................... 32 Making a Call ...................................................... 33 Before making a video call ........................................... 33 Making a video call ...................................................... 34 Table of Contents 7 Making Adjustments ........................................... 35 Using OSD menus ......................................................... 35 Configuration .................................................................. 36 Password Checking .......................................................... System Setup .................................................................... Bandwidth Setup .............................................................. Remote Update ................................................................. Configuration Changed ..................................................... 36 37 41 42 44 Password .......................................................................... 45 Change Password .............................................................. 45 Phonebook ....................................................................... 46 Add ................................................................................... Search ............................................................................... InBox ................................................................................ OutBox ............................................................................. 46 47 52 53 Copyright Information .................................................... 54 Restore factory settings ................................................... 55 8 9 OSD Menu Tree ................................................... 56 Trouble Shooting ................................................ 57 Error messages in bootup sequence .............................. 57 Error messages in changing System Setup Settings ..... 58 Other problems ............................................................. 60 10 Tech Support ....................................................... 61 11 Limited Warranty ................................................ 62 12 FCC Statement .................................................... 63 1 Getting Started Overview Leadtek BVP 8770 is designed to avoid complicated installation. And with the buttons on the keypad, you are able to access the user-friendly on screen display menu (OSD), easily control the functions and make adjustments. The BVP 8770 has a built-in high quality CCD camera and an active matrix liquid crystal display. Images are transmitted through the Internet at up to 24 frames per second (fps) (@ CIF resolution). While making a video call, you can enjoy the brilliant real-time color images of yourself, your correspondents or both. If you do not want your image to display on the caller or receiver's screen, BVP 8770's private mode can do just that. The BVP 8770 is fully compliant with H.323 international standards for video communication. It can be used with any video phone that are compatible with this standard. Feature highlights: Broadband IP Address video phone Connect the other video phone by simply entering the IP address/number* Built-in high quality CCD camera with cover protection and focus adjustment knob High quality TFT LCD display Friendly and easy operation through keypads Phone book dialing function 2 A/V inputs & 1 A/V output for additional video/audio input and video/audio output for large display Up to 24 frames per second video display (@ CIF resolution) Video selectable and picture image up to VHS quality Echo-cancellation and no delay high quality audio *Note: To dial numbers, BVP 8770 must work in conjunction with additional accessories, such as the H.323 Gatekeeper. 1 What's in the package? BVP 8770 BVP 8770 x1 Handset x1 User's Manual x1 Handset Cable x1 Power Adapter x1 Power Cord x1 Ethernet Cable (RJ-45) x1 Audio/Video Cable x1 Handset Cable Ethernet Cable Power Adapter Audio/Video Cable Handset User's Manual Power Cord Please unpack the product package with caution; inspect the Items closely. If you find any damaged item, please contact your local distributor immediately. Also, please keep the box and packing material for future use in the event of future shipments. BVP 8770 User's Manual 2 2 Getting to Know Your BVP 8770 Front view CCD Camera: The input source of local video image. This is a mini built-in CCD camera. Focus Adjusting Knob: on outer ring of the camera. LCD Screen: shows the video images of callers. Video indicator: Lights orange when the main unit is in video transmission. When BVP 8770 is in audio mute, the video indicator blinks. Speaker Handset Video Power View Privacy Still Camera Phonebook Mute Redial Handset Cable 1 2 3 4 5 6 7 8 9 0 # OK Clear Mic. Keypad: To enter the IP Hot Keys: address or to input See next page. data required for accessing the OSD menu. 3 Brightness and Hue: These two knobs are for adjusting the brightness and hue of the images on the LCD screen. Power indicator: Lights green when the power is on. The light blinks when the power saving function is on. The power saving function activates when the system is inactive for five minutes. Cursor Panel: See next page. Front view (cont.'d) Used with OSD menus; to move the cursor up. During a call, to turn the volume of the speakerphone up. Cursor Panel Used with OSD menus; to move the cursor left. During a video call, used to make the video sharper. OK Clear: Used to go back to the previous menu, or to function as Backspace when you input letters or numbers. Used with OSD menus; to move the cursor right. During a video call, used to make the video smoother. Clear OK: Used with OSD menus; to pop up the OSD menu, to enter the sub menu, or to confirm the selection. Hands free: To dial the correspondent's IP address without picking up the handset. Used with OSD menus; to move the cursor down. During a call, to turn the volume of the speakerphone down. Hot Keys View: To select how local and remote video is displayed on the screen. The options are: Remote, PIP upper-left, PIP lower-left, PIP upperright, PIP lower-right, Local. And it switches in that sequence. Still: To freeze the video image of yourself so that the other party can have a clearer display. View Privacy Still Camera Phonebook Mute Redial Privacy: Stop sending your image to the other side so that you will not be seen by the person you talk to. Camera: To switch between the built-in CCD camera and external cameras connected to BVP 8770. Mute/Redial: During a video call, this Phonebook: button is used to mute See page 46. the audio so that you will not be heard by the other *Note: To dial numbers, party on the phone; when BVP 8770 must work in conjunction with additional there is no connection, to redial the IP address/ accessories, such as the number* last dialed. H.323 Gatekeeper. BVP 8770 User's Manual 4 Front view (cont.'d) Numeric Keypad 1 @_- 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7PQRS 8 TUV 9 WXYZ Inputting numbers Pressing any key on the numeric keypad can input the correspondent number. For example, pressing 8 TUV will generate the number " 8 ". Inputting letters . , 0! ;$ Every button on the numeric keypad has characters printed Numeric Keypad on it, in addition to the numbers. Number keys from " 2 " to " 9 " have English letters on them, so they can be used to input English letters. When inputting data, pressing a key consecutively will generate the letters on it. For example, 7PQRS has the number " 7 " and the alphabets " PQRS " on it. Pressing this key once will generate the number " 7 ". Pressing this key twice consecutively will generate the letter " P ". Pressing this key three times consecutively will generate the letter " Q ". Pressing this key four times consecutively will generate the letter " R ". Pressing this key five times consecutively will generate the letter " S ". Ant it will cycle in such order. Switching between upper Inputting punctuation marks case and lower case letters Press once to switch between upper and lower case letters when inputting data. The keypad provides four punctuation marks: " . " " , " " ! " and " ; ". . , " . ": Press twice consecutively; Press only once to generate " . " when inputting IP addresses. " , ": Press . , " ! ": Press 0! ;$ " ; ": Press 0 ! ; $ three times consecutively. three times consecutively. twice consecutively. Inputting special characters The keypad also provides six special characters: " @ " " _ " " - " " and " # ". " @ ": Press 5 1 @_- " _ ": Press 1 " - ": Press 1 @_- @_- twice consecutively; " ": Press . , " "$" once. three times consecutively. " $ ": Press 0 ! ; $ 4 times. four times consecutively. " # ": Press once. Rear view Brightness For adjusting the brightness of LCD screen Lens cover holder A holder for the plastic cover plate of CCD lens Hue For adjusting the hue of LCD screen Power Switch For turning on/off the power POWER AUDIO ON VIDEO COM OFF DC IN DC IN Connect to the DC output of power adapter A/V OUT A/V OUT Audio and Video output connector A/V IN2 A/V IN1 A/V IN2 Audio and Video input connector 2 WAN A/V IN1 Audio and Video input connector 1 WAN Ethernet connector COM (reserved) Side view LCD Panel The LCD panel can be tilted up or down to adjust the angle of the shots taken of the caller and obtain the most comfortable viewing position. Handset jack Handset cable connector BVP 8770 User's Manual 6 3 Installation Installing the unit Step 1 Pick a good spot Stability Place your BVP 8770 on top of a counter, desk, or table with the CCD camera opening in front. Lighting Condition Make sure the lighting is sufficient and does not shine directly into camera lenses. View of camera Avoid using BVP 8770 in a room with brightly painted walls or flamboyant wallpaper. Soft and evenly painted background provides the best results. Prolonging the lifespan Avoid storing or operating BVP 8770 in abnormal conditions. High temperatures or excessive humidity could cause the unit to malfunction and shorten its useful lifespan. Step 2 Hook up the handset Connect the handset and the BVP 8770 main unit with handset cable. Connect the handset cable. 7 Installing the unit Step 3 Connect the Ethernet cable Plug one end of the Ethernet cable in the jack marked "WAN" on BVP 8770. Plug the other end of the Ethernet cable in the RJ-45 jack on the wall. POWER Connect the Ethernet cable. AUDIO ON VIDEO COM OFF DC IN A/V OUT A/V IN2 WAN A/V IN1 Step 4 Plug in for power Connect the power cord between the wall outlet and the power adapter. Plug the free end of the power adapter into the power connector (DC IN) on BVP 8770. Connect the power adapter. Connect the power cord and plug in. BVP 8770 User's Manual 8 Using external devices POWER AUDIO ON VIDEO COM OFF DC IN A/V OUT A/V IN2 WAN A/V IN1 A/V Output 9 Television CCD Camera CCD Camera OR OR OR VCR (for recording) VCR (for playing) VCR (for playing) 4 System Setup The System Setup section gives instructions on how to set up your BVP 8770 system under some mostly used interconnection types. There is a condition bar on each page (as shown in the figure), indicating what type of connection the setup guide on that page is for. Look for the type of connection you use with your BVP 8770 to find the setup instructions you need. Condition Bar System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter Without DHCP server connected Internet Other than the settings that vary in different interconnections. There are some common settings that should be done under in type of connection. Detailed information is as follows: Common Settings The following settings need to be done by users with any type of connection. Server Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup DNS: 0.0.0.0 Gatekeeper: Update Server: Option : as default (see p. 38) Terminal Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: Note 1 H.323 Alias: Note 1 PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Note 2 (see p. 39) Note: 1. Host name and H.323 Alias are for terminal identification. The default settings are the same in all units. Therefore, you must change them. 2. You can set the number of rings before the system picks it up under the Auto Answer mode. The default is 4. BVP 8770 User's Manual 10 System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Single, Public, & Fixed When the IP is used exclusively by BVP 8770 Internet BVP 8770 ATU-R BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP address, Subnet Mask and Gateway are assigned by your ISP, each consisted of 4 sets of numbers with dots in between them. Check with your ISP for the information. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option : as default (see p. 39) Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 11 Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Single, Public, & Fixed When the IP is shared with other devices (with a DHCP server connected) Internet ATU-R Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. DHCP Server The DHCP Server must be able to support dynamicfixed IP allocation. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default BVP 8770 User's Manual 12 System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Single, Public, & Fixed When the IP is shared with other devices (without a DHCP server connected) Internet ATU-R Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 13 Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Multiple, Public, & Fixed When BVP 8770 uses one of the IPs (with a DHCP server connected) Internet ATU-R Hub BVP 8770 General PC 1, 2, ...n DHCP Server BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option (see p. 39) : as default Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default BVP 8770 User's Manual 14 System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Multiple, Public, & Fixed When BVP 8770 uses one of the IPs (without a DHCP server connected) Internet ATU-R Hub BVP 8770 General PC 1, 2, ...n BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP address, Subnet Mask and Gateway are assigned by your ISP, each consisted of 4 sets of numbers with dots in between them. Check with your ISP for the information. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option (see p. 39) : as default Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 15 Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Multiple, Public, & Fixed When one of the IPs is shared with other devices (with DHCP server connected) Internet ATU-R Hub Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. DHCP Server The DHCP Server must be able to support dynamicfixed IP allocation. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default BVP 8770 User's Manual 16 System Setup (Cont'd) Connection ADSL Type Constant ADSL IP Multiple, Public, & Fixed When one of the IPs is shared with other devices (without a DHCP server connected) Internet ATU-R Hub Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 17 Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default System Setup (Cont'd) Connection ADSL Type Timing ADSL IP Single, Public, & Dynamic When the ADSL is used exclusively by BVP 8770 Internet BVP 8770 ATU-R BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by PPPoE. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username see note PPPoE Password see Note NAT Door: 0.0.0.0 Auto Answer Rings: : as default (see p. 39) Note : Press <OK> to go into a submenu where you enter the PPPoE username or password. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: ON NAT: OFF Auto Answer: Ringer: : as default BVP 8770 User's Manual 18 System Setup (Cont'd) Connection ADSL Type Timing ADSL IP Single, Public, & Dynamic When the ADSL is shared with other devices (with a DHCP server connected) Internet ATU-R Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. DHCP Server The DHCP Server must be able to support dynamicfixed IP allocation. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and is assigned by PPPoE. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 19 Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default System Setup (Cont'd) Connection ADSL Type Timing ADSL IP Single, Public, & Dynamic When the ADSL is shared with other devices (without a DHCP server connected) Internet ATU-R Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see Note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and is assigned by PPPoE. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default BVP 8770 User's Manual 20 System Setup (Cont'd) Connection Cable Type -- IP Single, Public, & Dynamic When the IP is used exclusively by BVP 8770 Internet BVP 8770 Cable modem BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by the DHCP server of your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option : as default (see p. 39) Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 21 Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default System Setup (Cont'd) Connection Cable Type -- IP Single, Public, & Dynamic When the IP is shared with other devices (with a DHCP server connected) Internet Cable modem Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the DHCP client and NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. DHCP Server The DHCP Server must be able to support dynamicfixed IP allocation. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note (see p. 37) : as default Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and is assigned by the DHCP server of your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default BVP 8770 User's Manual 22 System Setup (Cont'd) Connection Cable Type -- IP Single, Public, & Dynamic When the IP is shared with other devices (without a DHCP server connected) Internet Cable modem Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and is assigned by the DHCP server of your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 23 Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter With a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n DHCP Server BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option (see p. 39) : as default Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default BVP 8770 User's Manual 24 System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter Without a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP address, Subnet Mask and Gateway are assigned by your ISP. If you are using an IP segment, which is x.x.x.0-x.x.x.255, your settings should be: IP : one chosen from the range between x.x.x.1 to x.x.x.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between x.x.x.1 to x.x.x.254, usually x.x.x.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option : as default (see p. 39) Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 25 Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter With a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. DHCP Server The DHCP Server must be able to support dynamicfixed IP allocation. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default BVP 8770 User's Manual 26 System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter Without a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n This router has to be able to provide the NAT service and the following static routes should be set : TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your router supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your router and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 27 Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter With a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n DHCP Server Firewall This firewall must be able to enable packets I/O for TCP port 1718-1720, 8058 and UDP port 8050-8060 (for BVP 8770 exclusively). BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option : as default (see p. 39) Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default BVP 8770 User's Manual 28 System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter Without a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n Firewall This firewall must be able to enable packets I/O for TCP port 1718-1720, 8058 and UDP port 8050-8060 (for BVP 8770 exclusively). BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP address, Subnet Mask and Gateway are assigned by your ISP, each consisted of 4 sets of numbers with dots in between them. Check with your ISP for the Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option : as default (see p. 39) Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 29 Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter With a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n DHCP Server Firewall This firewall must be able to enable packets I/O for TCP port 1718-1720, 8058 and UDP port 8050-8060 (for BVP 8770 exclusively). The DHCP Server must be able to support dynamic-fixed IP allocation. It must also be able to provide the NAT service and the following static routes should be set: TCP port 1718-1720, 8058 and UDP port 80508060. Or you can put BVP 8770 into DMZ if your firewall supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note : IP, Subnet Mask and Gateway are assigned by your DHCP server. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your firewall and is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) Terminal Setup Option Gatekeeper: DHCP: ON PPPoE: OFF NAT: OFF Auto Answer: Ringer: : as default BVP 8770 User's Manual 30 System Setup (Cont'd) Connection LAN Type Firewall NAT Packet Filter Without a DHCP server connected Internet Router BVP 8770 General PC 1, 2, ...n Firewall This firewall must be able to enable packets I/O for TCP port 1718-1720, 8058 and UDP port 8050-8060 (for BVP 8770 exclusively). It must also be able to provide the NAT service and the following static routes should be set: TCP port 1718-1720, 8058 and UDP port 8050-8060. Or you can put BVP 8770 into DMZ if your firewall supports this function. BVP 8770 System Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: see note Server Setup Phone No. : Terminal Setup Subnet Mask: see note Option Gateway: see note : as default (see p. 37) Note: You can assign your own IP, Subnet Mask and Gateway within your private segment. If the segment is 172.16.0.0-172.16.0.255, your settings should be: IP : one chosen from the range between 172.16.0.1 to 172.16.0.254 Subnet mask : 255.255.255.0 Gateway : one chosen from the range between 172.16.0.1 to 172.16.0.254, usually 172.16.0.254, and can't be the same as your IP address. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: H.323 Alias: PPPoE Username PPPoE Password NAT Door: see note Auto Answer Rings: : as default (see p. 39) Note : The NAT door is the public IP of your firewall and this IP is assigned by your ISP. Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup (see p. 40) 31 Terminal Setup Option Gatekeeper: DHCP: OFF PPPoE: OFF NAT: ON Auto Answer: Ringer: : as default 5 Working with a Gatekeeper If the Internet service you use applies the gatekeeper, it is important to be sure that certain settings are done as instructed below. Network Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup IP Address: Server Setup Phone No. : see note Terminal Setup Subnet Mask: Option Gateway: (see p. 37) : as default Note : You need to get a phone number from your gatekeeper service provider. Server Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup DNS: Gatekeeper: see note Update Server: Option (see p. 38) : as default Note : You need to get the IP of the gatekeeper from your gatekeeper service Terminal Setup Configuration System Setup Password Bandwidth Setup Phone Book Remote Update Network Setup Server Setup Terminal Setup Option Host Name: see note H.323 Alias: see note PPPoE Username PPPoE Password NAT Door: Auto Answer Rings: : as default (see p. 39) Note : The host name and H.323 alias may be assigned by your gatekeeper service provider. Option Configuration System Setup Network Setup Server Setup Password Bandwidth Setup Phone Book Remote Update (see p. 40) Terminal Setup Option Gatekeeper: ON DHCP: PPPoE: NAT: Auto Answer: Ringer: : as default After finishing these settings, you don't need the IP address of the other party when making a call. Simply dial their phone number, then your call will get through. However, the other party has to be registered with the gatekeeper as well. BVP 8770 User's Manual 32 6 Making a Call Before making a video call Here are a few things you need to consider before making a video call. a distance of 0.5 meters away having lights behind you that 1 Keep 3 Avoid from BVP 8770. might shine into the camera lens. 0.5 m 2 Make sure of the most appropriate lighting source, preferably from the front with the beam on your face. not point the BVP 4 Do mirror or bright light. 8770 at a having a lot the self-view image and focus knob to get the 5 Avoid 6 Use of movement in the best shot of yourself. background and try not to move around excessively. Too much movement tends to slow down the frame rate of the video image, resulting in a jerky picture. 33 the hue and brightness of the screen for best 7 Adjust image. Making a video call Step 1 Turn on the power of the unit. The LCD screen shows the local view, the image of the caller. Step 2 Pick up the handset. Enter the desired IP address/number * (See note). Use the " " key to input the dots between the numbers. When a key is pressed, the image on the LCD screen disappears and the numbers you input are displayed. Step 3 The other party answers the phone, and the video connection is established. You will be able to see the person you are talking to. Step 4 To end the connection, simply hang up the handset. Step 5 If there is difficulty in making connection, please make sure that BVP 8770 has been properly installed. Please also check if the network settings are correctly configured. Power Saving Mode The BVP 8770 incorporates a power saving circuit to protect its internal components and extend its service life. If the BVP 8770 is inactive for 5 minutes, the LCD screen automatically shuts down and goes blank. The power indicator blinks. The image returns to the screen when the handset is picked up or any key is pressed. *Note: To dial numbers, BVP 8770 must work in conjunction with additional accessories, such as the H.323 Gatekeeper. BVP 8770 User's Manual 34 7 Making Adjustments Using OSD menus BVP 8770 allows you to use the cursor panel on the keypad to control OSD (on-screen-display) menus. The OSD menu is brought out by pressing the OK button on the cursor panel of the keypad. The figure below shows you what an OSD menu looks like: LCD Panel Configuration Screen Password OSD menu Phonebook Highlighted item Operating OSD menus cursor panel explained OK Brings up on-screen menu, enter the submenu, or confirm the selection made. Moves the cursor right or enter the submenu. OK Moves the cursor left or go back to the previous menu. Clear Moves the highlighted option down. Cursor Panel Moves the highlighted option up. Clear 35 Goes back to the previous menu, or serves as the backspace key when inputting data. Using OSD menus Configuration Password Checking and : Item selection Configuration OK Local view Password Phonebook OK Any key or Please input password Clear : backspace Numeric input, maximum 4 digits | OK incorrect Password No Password correct? Yes System Setup (Continued on page 37, 38, 39, 40, 41, 42, and 43 respectively, for instructions on configuring different settings) Bandwidth Setup Remote Update BVP 8770 User's Manual 36 Using OSD menus Configuration System Setup Network Setup and : Item selection and : Item selection Network Setup System Setup OK or Server Setup Bandwidth Setup Terminal Setup Remote Update Option OK OK or IP Address: 192.168.1.1 Phone No. : 123 Subnet Mask: 255.255.255.0 Gateway: 192.168.1.254 and and Clear : Item selection : move cursor : backspace Numeric keypad: input numbers and " " . After changing any setting under System Setup, you need to restart BVP 8770 (turn the power off and then turn it on) so the changes will take effect (see page 44). 37 Using OSD menus Configuration System Setup Server Setup and : Item selection and : Item selection Network Setup System Setup OK or Server Setup Bandwidth Setup Terminal Setup Remote Update Option OK OK or DNS Server: 0.0.0.0| GateKeeper: 0.0.0.0 Update Server: 0.0.0.0 and and Clear : Item selection : move cursor : backspace Numeric keypad: input numbers and " " . After changing any setting under System Setup, you need to restart BVP 8770 (turn the power off and then turn it on) so the changes will take effect (see page 44). BVP 8770 User's Manual 38 Using OSD menus Configuration System Setup Terminal Setup and : Item selection and : Item selection Network Setup System Setup OK or Server Setup Bandwidth Setup Terminal Setup Remote Update Option OK After changing any setting under System Setup, you need to restart BVP 8770 (turn the power off and then turn it on) so the changes will take effect (see page 44). and and Clear : Item selection : move cursor : backspace Numeric keypad: input numbers and " " . OK or Host Name: Leadtek| H.323 Alias: abc PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings(0~9): 4 PPPoE Username Host Name: Leadtek H.323 Alias: abc PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: 4 PPPoE Password Host Name: Leadtek H.323 Alias: abc PPPoE Username PPPoE Password NAT Door: 0.0.0.0 Auto Answer Rings: 4 39 PPPoE Username (Enter username) OK : move cursor and Clear : backspace Numeric and alpha input (" " for ' ' ' ' ' ') . , PPPoE Password (Enter password) OK Using OSD menus Configuration System Setup Option and : Item selection and Network Setup System Setup OK Bandwidth Setup : Item selection or Server Setup Terminal Setup Remote Update Option OK OK or GateKeeper: OFF DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: ON Ringer: HI and and : Item selection : toggle options (ON/OFF, HI/LO) Note: You can change Phone Number only when DHCP is ON. Phone Number is required when GateKeeper is set to ON, and its address must be unique. If you are not familiar with them, please contact your service provider. After changing any setting under System Setup, you need to restart BVP 8770 (turn the power off and then turn it on) so the changes will take effect (see page 44). BVP 8770 User's Manual 40 Using OSD menus Configuration Bandwidth Setup and : Item selection and : Item selection Input Bandwidth: System Setup OK or Bandwidth Setup 1. Under 128 2. 128 ~ 192 3. 192 ~ 256 4. 256 ~ 320 Remote Update 5. Over 320 OK or Set the video bandwidth The Bandwidth Setup in BVP 8770 divides the bandwidth into 5 levels: (in Kbps) 1. Under 128 2. 128 ~ 192 3. 192 ~ 256 4. 256 ~ 320 5. Over 320 Note that the bandwidth affects the quality of video transmission; a low bandwidth setting that leaves too much bandwidth unused is a waste of connection resources, and a high bandwidth setting that exceeds the bandwidth that is available will jam the transmission and the video quality will be far lower than expected. To choose the bandwidth that makes the most effect use of your connection, read the following carefully. For home users: Set the bandwidth you wish to be used by the BVP 8770. It should not be more than the bandwidth of your type of connection. Note for ADSL users: The upload and download rates of BVP 8770 are the same. ADSL is a type of connection whose download rate is not the same with the upload rate. ADSL users are advised to set the lower rate of the two as the bandwidth to be used by BVP 8770. For business users: It is best to reserve a certain amount of bandwidth for videoconferencing on a LAN connection for the BVP 8770 users to set its bandwidth accordingly. 41 Using OSD menus Configuration Remote Update and : Item selection System Setup OK Connect to remote update server? or Bandwidth Setup YES <OK> Clear Remote Update NO <CLEAR> OK Update server connected Connecting to remote Update proceeding update server. Please wait ... Please wait ... Result of update Success Update completed. Please reboot !! Failure If Remote Update failed, please follow the steps below to reboot your BVP8770: Update failed. Please pick up handset and reboot and try again. Step 1. Turn off the phone Step 2. Pick up the handset Step 3. Turn on the phone Step 4. If the phone is turned on properly, put back the handset. BVP 8770 User's Manual 42 Using OSD menus Configuration Remote Update Should the update failure be caused by the update server, and the attempt of re-entering the update procedure be unsuccessful, the system will still function provided the step1 through step 4 of the instructions given above are followed in restarting the system. The updated software will be created to suit the ongoing development of the internet environment. Users who continue to use BVP 8770 under the same connection, do not need to renew the software. If you do not know whether you should update the software under certain circumstances, visit our website at http://www.leadtek.com.tw for information you need. 43 Using OSD menus Configuration Configuration Changed and : Item selection System Setup Configuration Bandwidth Setup Password Remote Update Phonebook Configuration has been changed? No Yes Save the Setting Yes <OK> Clear No <CLEAR> OK Saving Complete Saving ... Please Wait Please Reboot. BVP 8770 User's Manual 44 Using OSD menus Password Change Password and Clear and : move cursor : backspace Numeric input: maximum 4 digits : Item selection Configuration OK or Password Change Password? YES <OK> Clear Phonebook NO <CLEAR> OK Old password: | Any key New password: Confirm: OK Invalid input, Password Invalid Check inputs change failed Valid New Password Saving ... 45 Using OSD menus Phonebook Add Adding to the phonebook and : Item selection and : Item selection Add Configuration OK or Search Password InBox OutBox Phonebook OK or Name: | and : move cursor IP: Clear : backspace Numeric and alpha input (" " for ' ' ' ' ' ') Phone No: . , Alias: OK Note: You can enter the phonebook menu either through the OSD menu or by pressing the Phonebook button at any time. If you enter the phonebook menu by pressing the Phonebook button, BVP 8770 will return to local view when you leave the phonebook menu. Add This Record YES <OK> Clear NO <CLEAR> OK Saving ... BVP 8770 User's Manual 46 Using OSD menus Phonebook Search Search for a number and : Item selection Add Search OK or Phonebook is empty InBox No OutBox Yes Any key Phonebook is empty and : move cursor : backspace Numeric and alpha input (" " for ' ' ' ' ' ') Search by Name: Clear Joe . , Result of search (Continued on next page) 47 Using OSD menus Phonebook Search Search for a number (cont'd) (Continued from previous page) Not found, got a similar Found Result of search Name: Joe Name: John IP: 192.168.3.1 IP: 192.168.2.1 Phone No. : 789 Phone No. : 456 H.323 Alias: Joe H.323 Alias: John Clear OK Clear OK Add Add Search Search InBox InBox OutBox OutBox Dial Dial Edit Edit Delete Delete (Continued on next page) (Continued on next page) BVP 8770 User's Manual 48 Using OSD menus Phonebook Search Search for a number (cont'd) Dial the searched number and : Item selection Dial Edit Delete Dialing to (Name) ... By (IP / Phone no. / Alias) Call progressing 49 If you can not dial out with BVP 8770, please hang up or press the speakerphone button to return to local view, and try to dial again. Using OSD menus Phonebook Search Search for a number (cont'd) Edit the phonebook record of the searched number and : Item selection Dial Edit Delete OK Name: Joe| IP: 192.168.3.1 Phone No. : 789 and : move cursor : backspace Numeric and alpha input (" " for ' ' ' ' ' ') Clear . , H.323 Alias: Joe OK Modify this record? YES <OK> Clear NO <CLEAR> OK Add Updating ... Update completed Search InBox OutBox BVP 8770 User's Manual 50 Using OSD menus Phonebook Search Search for a number (cont'd) Delete the phonebook record of the searched number and : Item selection Dial Edit Delete OK Delete This Record? YES <OK> Clear NO <CLEAR> OK Erasing ... Add Delete completed Search InBox OutBox 51 Using OSD menus Phonebook InBox InBox contains the numbers of the 10 last received calls. and : Item selection and Add Configuration Password : Item selection Search OK InBox OutBox Phonebook OK or 0. 24586547 5. 25478654 1. 35648755 6. Mary 2. Amy 7. 12547869 3. Tom 8. Tom 4. 25478654 9. 52458745 Dial out Dial out Select a desired item and then press OK , or press a number directly, to dial out. Dialing to (Name) ... By (IP / Phone no. / Alias) If you can not dial out with BVP 8770, please hang up or press the speakerphone button to return to local view, and try to dial again. BVP 8770 User's Manual 52 Using OSD menus Phonebook OutBox OutBox contains the numbers of the 10 last dialed calls. and : Item selection and Add Configuration Password : Item selection OK Search InBox OutBox Phonebook OK or 0. 24586547 5. 25478654 1. 35648755 6. Mary 2. Amy 7. 12547869 3. Tom 8. Tom 4. 25478654 9. 52458745 Dial out Dial out Select a desired item and then press OK , or press a number directly, to dial out. Dialing to (Name) ... By (IP / Phone no. / Alias) If you can not dial out with BVP 8770, please hang up or press the speakerphone button to return to local view, and try to dial again. 53 Using OSD menus Copyright Information In local view screen, pressing "0000" will bring out a status screen with some information displayed, including the company name, copyright statement, and hardware/software version. Copyright (c) 2001 Leadtek Research Inc. Local view 0000 All rights reserved. . . . . Jan 01 2001 Any key BVP 8770 User's Manual 54 Using OSD menus Restore factory settings In local view screen, pressing "********" (eight asterisks) will bring out a dialog window, asking if you want to restore all settings to factory default (see below). Press OK to begin the process. Press Clear to cancel. Restore all settings Local view ******** to factory default? Yes <OK> Clear No <CLEAR> OK Factory default settings: IP: 192.168.1.1 Phone No.: 1000 Subnet Mask: 255.255.255.0 Gateway: 192.168.1.254 DNS Server: 0.0.0.0 GateKeeper: 0.0.0.0 Update Server: 0.0.0.0 Host Name: BVP8770 H.323 Alias: Leadtek PPPoE username: <empty> PPPoE password: <empty> NAT door: 0.0.0.0 Auto Answer Rings: 4 Gatekeeper: OFF DHCP: OFF PPPoE: OFF NAT: OFF Auto Answer: OFF Ringer: HI Bandwidth: 192 ~ 256 Phonebook, InBox, OutBox: <empty> 55 Settings restored. Please reboot. 8 OSD Menu Tree Local view Configuration System Setup Network Setup Server Setup Terminal Setup Option Bandwidth Setup Remote Update Password Phonebook Add Search InBox OutBox BVP 8770 User's Manual 56 9 Trouble Shooting Error messages in bootup sequence In factory default setting, the local view will be displayed when BVP8770 is powered on. If the system is not correctly set up, any of the three messages will appear on screen, as shown below. Please press OK and refer to Chapter 4: System Setup and Chapter 5: Working with a Gatekeeper to set up the system correctly. Cannot get IP address. Please check the network System power up settings and connection. OK Gatekeeper registration System correctly set up Yes No timeout. Please check the network OK settings and connection. Gatekeeper registration Local View failed (xxx), Please check the network settings. Configuration Password Phonebook 57 OK Error messages in changing System Setup settings When the user changes the settings in System Setup menu, BVP8770 will automatically check if the configuration is set up correctly before leaving OSD menu. If any item is not properly configured, an error message as well as the remedy will be displayed. Please follow the instructions on the screen and refer to Chapter 4: System Setup and Chapter 5: Working with a Gatekeeper for correct settings. DHCP is OFF. Please assign the IP address. PPPoE is ON. Please assign the username. Host Name is empty. Please assign it. DHCP is set to OFF but the IP address is not assigned. When BVP 8770 does not use DHCP to get an IP, you have to assign an IP for it. Please assign the IP address. PPPoE is set to ON but the username is not given. The username is required when you use PPPoE. Please assign the PPPoE username that you use to login. The Host Name is empty. BVP 8770 can not work without a Host Name. Please input a Host Name for BVP 8770. BVP 8770 User's Manual 58 Error messages in changing System Setup settings (cont.'d) Gatekeeper is ON. Please assign the Gatekeeper IP. Gatekeeper is ON. Please assign the phone no. or alias. NAT is ON. Please assign the NAT door. 59 Gatekeeper is set to ON but the Gatekeeper IP is not assigned.. Please assign the Gatekeeper IP for the Gatekeeper to work. Gatekeeper is set to ON but the phone no. or alias is not assigned. Please assign the phone no. or alias. NAT is set to ON but the NAT door is not assigned. Please assign the NAT door so the NAT can work. Other problems Your BVP 8770 is reliable and easy to use. If you encounter any problem while using this product, please refer to the table below for possible solutions. Power Indicator OFF Plug power adapter in the power outlet in the wall. Plug the power cord in the unit. Turn on the power switch. Video of local view is dark Increase light on the image and reduce back lighting. Video in local view has a red cast No image is displayed on LCD screen Make sure the power indicator is ON. If auxiliary video input is used on TV, select the appropriate video input for TV. Aim the BVP 8770 at a strong white light source momentarily. Increase the room light level. Video connection is not established correctly The unit is not responding when the "OK" button is pressed Be sure the RJ-45 wire is plugged into the "WAN" jack directly on the BVP 8770. Can not dial an IP address Plug RJ-45 cable into "WAN" jack on the unit. Plug RJ-45 cable from wall socket into "WAN" jack on the unit. Hang up and call again. Make sure the remote video phone is compatible with H.323 standard. Ask the other party call you. Green or yellow blocks appear in the remote picture Probable cause is bad connection (noisy line). Hang up and try again. This time, ask the other party to call you. BVP 8770 User's Manual 60 10 Tech Support In the event of not finding the solution to your problem, please contact your local distributor. You may also contact our technical support staff, E-mail to <[email protected]>. Product name: It will be easier for our staff to answer your question if you know the name of the product. Detailed description of your problem: Please describe in detail all the problems you encountered, including the kind of software and hardware you are using, and the contents of your system files. 61 11 Limited Warranty Leadtek warrants to the original purchaser of this product that it shall be free of defects resulting from workmanship or components for a period of one (1) year from the date of sale. Defects covered by this Limited Warranty shall be corrected either by repair or, at Leadtek's discretion by replacement. In the event of replacement, the replacement unit will be warranted for the remainder of the original one (1) year period or thirty (30) days, whichever is longer. THERE ARE NO OTHER ORAL OR WRITTEN WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This Limited Warranty is nontransferable and does not apply if the product has been damaged by negligence, accident, abuse, misuse, modification, misapplication, shipment to the Manufacturer or service by someone other than the Leadtek Transportation charges to Leadtek are not covered by this Limited Warranty. To be eligible for warranty service, a defective product must be sent to and received by Leadtek within fourteen (14) months of the date of sale and be accompanied with proof of purchase. Leadtek does not warrant that this product will meet your requirements; it is your sole responsibility to determine the suitability of this product for your purposes. Leadtek does not warrant the compatibility of this product with your computer or related peripherals, software. LEADTEK'S SOLE OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT. THE MANUFACTURER SHALL NOT, IN ANY EVENT, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIABILITY IN TORT RELATING TO THIS PRODUCT OR RESULTING FROM ITS USE OR POSSESSION. This limited warranty is governed by the laws of Taiwan. BVP 8770 User's Manual 62 12 FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: + This device may not cause harmful interference. + This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: + Reorient or relocate the receiving antenna. + Increase the separation between the equipment and receiver. + Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. + Consult the dealer or an experienced radio/TV technician for help. + Shielded interface cables must be used in order to comply with emission limits. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 63