Download SoftStep Reference Manual

black connections are power cables
blue connections are audio cables
green connections are USB cables
Note: Everything is connected to the same power outlet. The laptop in the picture is
not hooked up to power because often a power charger connected to a laptop will be a
source of noise. If using a desktop computer that requires power to turn on, you'll want
it plugged into the power strip.
Connectivity Trouble
If you are having trouble with the SoftStep staying connected on your computer try the
following:
1. Make sure you plug the SoftStep in before opening the SoftStep application.
2. If using multiple USB devices, unplug ALL of them, then restart the computer,
then try plugging in the SoftStep by itself. If that works, add the other devices
back in one by one to see if there is a conflict.
3. If using multiple USB devices, use a powered USB hub. If a device like a printer
or webcam is taking too much power, this could interfere with USB
communication.
4. Open Applications>Utilities>Disk Utility. Select your hard drive and click on
"Repair Disk Permissions." This has solved connectivity issues before.
5. Try reseting the PRAM.
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R.
You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key
combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup
sound for the second time.