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2600-00FK28GAB Ver. 3.0 INTRODUCTION INTRODUCTION Purpose This manual describes how to identify the cause of failures which occur in the Access Point Controller (APC) system and troubleshoot them. This manual is written based on WEC8500 version 1.4.4 and WEC8050 version 1.0.0. Audience This manual is intended for operator of Samsung WEC8500. Document Content and Organization This manual consists of 5 Chapters, 1 Annex, and a list of Abbreviations. CHAPTER 1. System Management This chapter describes the symptoms of the APC system and their solutions. CHAPTER 2. WLAN Management This chapter describes the possible problems and their solutions for Wireless Local Area Network (WLAN) services. CHAPTER 3. Connection Management with AP This chapter describes the possible problems and their solutions when connecting to the Access Point (AP). CHAPTER 4. Security Management This chapter describes the possible problems and their solutions while using various security features. © SAMSUNG Electronics Co., Ltd. page 3 of 92